[Q] Help with Motorola Defy Warranty Claims - Defy General

Hi Defy Friends,
I bought Defy two months back and when i tried to install cynogenmod 7,the screen strucks in CM7 logo and nothing happens..So i tried to replace the stock by RSD but i got error in boot loader saying "Battery Low..Cannot program."..I tried many methods for charging the battery but it fails...Now i am stuck and not able to use my defy at all...
My question is about the warranty..Is it possible to get my defy serviced back to stock by claiming the warranty?
Please help me..I am the beginner...If you have any solution to solve the device problem also you are most welcome...
Thanks in Advance

Try External charger or charge from other Defy ...if anyone around u have one...
Sent from my MB525 using XDA App

I bet you haven't try that yet:
http://forum.xda-developers.com/showthread.php?p=10600303#
Did anyone managed to brick Defy? I think it's lifeproof, dustproof and brickproof

Oh...Ok..So its the issue with battery only..What about the warranty yaar? Can i claim warranty for this? Just wanted to know whether they cover it...

Piaer said:
I bet you haven't try that yet:
http://forum.xda-developers.com/showthread.php?p=10600303#
Did anyone managed to brick Defy? I think it's lifeproof, dustproof and brickproof
Click to expand...
Click to collapse
Yes..I saw this thread my friend..but i feel taking big risk with my device..It seems like it may affect my device's hardware...I am clear with the steps but is it safe to carry out such attempts on our defy?

siva_westlife said:
Yes..I saw this thread my friend..but i feel taking big risk with my device..It seems like it may affect my device's hardware...I am clear with the steps but is it safe to carry out such attempts on our defy?
Click to expand...
Click to collapse
Go & buy yourself a Universal Charger, charge your battery for 5-6 hours & VOILA........
start flashing again

rawfire said:
Go & buy yourself a Universal Charger, charge your battery for 5-6 hours & VOILA........
start flashing again
Click to expand...
Click to collapse
Thank you rawfire...I will check in stores....

Related

Flash Light Problem

Hi,
I bought a new batterie for my wildfire s (now i think its not original / bought by amazon.de)
Now, when i try to take a photo with flash light then the phone turns off. The light is ok.. (in camcorder mode it works without problems). But when i touch the button to take a photo,.. black screen..
(with the old battery it works without problems) does anyone know whats wrong? will i be able to get my money back? thx
Get a refund, Amazon are always good when it comes to customer service.
Is you phone using stock software? Never seen a problem like this before.
just to clarify...
johannes_wildfire said:
Hi,
I bought a new batterie for my wildfire s (now i think its not original / bought by amazon.de)
Now, when i try to take a photo with flash light then the phone turns off. The light is ok.. (in camcorder mode it works without problems). But when i touch the button to take a photo,.. black screen..
(with the old battery it works without problems) does anyone know whats wrong? will i be able to get my money back? thx
Click to expand...
Click to collapse
Are you going out in the dark with a flashlight app and then trying to take a picture?
This could cause the two apps to butt heads and/or two request being sent to your hardware flash (in this case, try disabling the camera flash) or is this a purely when I take a pic that requires flash my phone does a shutdown?
There has been some challenges with development on the camera flash (see unofficial cm7 thread in development). What model WFS do you have? (ie A510x) What rom are using? (if you are on a custom rom, you should know; if not reply "stock"). Not sure I can help, but I will answer what I can for you. The battery you bought's info might also be useful.
Now for the battery questions: was the battery marked for Wildfire S in the ad? How many milli amps? Do you still have the original battery? Does the original battery function? Do you experience the same behavior with the original battery?
Since you have spent some money for a new battery, the least you could do is troubleshoot it before writing it off and sending it back. If you answer the above questions, I will see what I can do... I know a bit about batteries, but no promises.
Rob
insink71 said:
Are you going out in the dark with a flashlight app and then trying to take a picture?
This could cause the two apps to butt heads and/or two request being sent to your hardware flash (in this case, try disabling the camera flash) or is this a purely when I take a pic that requires flash my phone does a shutdown?
There has been some challenges with development on the camera flash (see unofficial cm7 thread in development). What model WFS do you have? (ie A510x) What rom are using? (if you are on a custom rom, you should know; if not reply "stock"). Not sure I can help, but I will answer what I can for you. The battery you bought's info might also be useful.
Now for the battery questions: was the battery marked for Wildfire S in the ad? How many milli amps? Do you still have the original battery? Does the original battery function? Do you experience the same behavior with the original battery?
Since you have spent some money for a new battery, the least you could do is troubleshoot it before writing it off and sending it back. If you answer the above questions, I will see what I can do... I know a bit about batteries, but no promises.
Rob
Click to expand...
Click to collapse
hi,
so its when i try to take a photo..
yeah with the original bat. it works without problems. (first with this one, too)
rom:first 2.3.4 (original) then 2.3.5 from xda site (both doesen´t work)
aehm: http://www.amazon.de/gp/product/B004TEZ7Z6
> Akku
- Kapazität: 1.200 mAh
- 3,7 Volt Spannung
kompatibel:
7 Pro, Wildfire S
return advice best
johannes_wildfire said:
hi,
so its when i try to take a photo..
yeah with the original bat. it works without problems. (first with this one, too)
rom:first 2.3.4 (original) then 2.3.5 from xda site (both doesen´t work)
aehm: http://www.amazon.de/gp/product/B004TEZ7Z6
> Akku
- Kapazität: 1.200 mAh
- 3,7 Volt Spannung
kompatibel:
7 Pro, Wildfire S
Click to expand...
Click to collapse
There is something about that flasher light [can cause overheating as well]. Best to go with the original battery and return for now. Perhaps if we find a way to undervolt the flasher [and it becomes generally accepted], you can upgrade the battery again in the future. Sorry couldn't be of more help right now for you though.
Rob
insink71 said:
There is something about that flasher light [can cause overheating as well]. Best to go with the original battery and return for now. Perhaps if we find a way to undervolt the flasher [and it becomes generally accepted], you can upgrade the battery again in the future. Sorry couldn't be of more help right now for you though.
Rob
Click to expand...
Click to collapse
thx for help. i will get a new akku.. will try it.. and if this doesn´t work.. yeah there will be a way thx once more

[Q] my galaxy note 2 wont start (urgent please help)

Dear all,
I am in deep trouble , my phone was working fine yesterday night but some how today in the morning when I was trying to switch it on the phone wont respond no startup logo nothing I tried to remove the battery/ sim/ memory card but still nothing happening I tried to plug the phone to laptop but it is not responding even I connected my phone with the charger no signs is it really charging or not, but still I tried to charge the phone for atleast 7-8 hours , only thing which I am getting is the red identification light keeps blinking when I try to switch on the phone , otherwise phone seems to be completely dead.
I am rooted & I have jelly bean 4.1.1, any help in this regard will be appreciated ... because I already have void the warranty by rooting although I have set the binary counter to zero through triangle away app.
thank you very much.
I think that your phone have SDS. But in your case i would check battery and charger - if that wont help just send it to warranty (if this is SDS its hard to check that you have root
I must say you should flash ur note2
Sent from my GT-N7100 using xda premium
zuli007 said:
I think that your phone have SDS. But in your case i would check battery and charger - if that wont help just send it to warranty (if this is SDS its hard to check that you have root
Click to expand...
Click to collapse
thanks for the reply, I have tried 3-4 different chargers but no work for my phone for battery I have to check it, I heard that same crazy stuff were happening with SG-S3 but I is not the case with note 2, SDS means they have to replace some hardware components will it going to effect my data in phone also.
thanks again.
joinsaketonly said:
I must say you should flash ur note2
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Dear member, thanks for the advise but it is not possible as my phone is not detectable by PC, so flashing is not possible until you tell me some other way.
If download mode not work in my opinion there is no way to bring it to life at home. Only replace motherboard can help.
Yes the same bug is in SGS3 (same eMMC chip on board). This is happening on 16 GB variant of sgs3 and note2. To avoid this next time use android 4.1.2 (Samsung propably fix this, - risk of SDS on newest roms are lower).
Try to check voltage on battery.
apachiee_pk said:
Dear member, thanks for the advise but it is not possible as my phone is not detectable by PC, so flashing is not possible until you tell me some other way.
Click to expand...
Click to collapse
Have you ever flashed it before.. if not then you can claim warranty
If you have flashed it once or more the counter will raise and samsung might be a b*tch about it and charge you for it (like they did with me)
The thing you should not do at all if its the SDS is flash it because it will not write NAND and will always fail then
Guys just today I have seen this thread...
http://forum.xda-developers.com/showthread.php?t=2093599
SDS chances are high on my device also, as the symptoms seems to be the same for me, I didn`t have the chance to check my phone chip but I did buy the phone on 20th Oct 2012, so fingers cross, I will recommend to go through the above thread, to safe yourself from any unpredictable hassle.
Wish me a best of luck, I will going to visit service center today.
^^
Good luck :angel:
apachiee_pk said:
Guys just today I have seen this thread...
http://forum.xda-developers.com/showthread.php?t=2093599
SDS chances are high on my device also, as the symptoms seems to be the same for me, I didn`t have the chance to check my phone chip but I did buy the phone on 20th Oct 2012, so fingers cross, I will recommend to go through the above thread, to safe yourself from any unpredictable hassle.
Wish me a best of luck, I will going to visit service center today.
Click to expand...
Click to collapse
SOrry to say its SDS the moment i saw your OP about the red light thing i was able to make out.
My first Note 2 died exactly this way....unrepairable and not covered under warranty due to glass being cracked.... On my second one now at MY expense
Sent from my GT-N7105T using Tapatalk 2
Hi guys,
The update is my mother board was effected & replaced also, I lost all my data from sd card, board is replaced by service center at their cost as it was in the warranty so luckyly rooting my device did not make any issue, they have installed the latest firmware jelly bean 4.1.2 which they told me will make sure not to happen again
Sent from my GT-N7100 using xda premium

Too Much Headache!

Hello there,
I gave my htc one x to cousin and he was using it till its battery started giving problem. To change battery he gave it to someone who didnt even know how to open lid forget undo screw! well... that sucks i know but thats how stupid people in Afghanistan make their money, ripping others for nothing!
Well... The problem is the phone starts from bootloader only and keeps restarting. The phone charges well and then it keeps doing that it wont even shut so not sure how messed up can it be? i opened the cover to check if there is something lose but couldn't see anything so didnt go beyond taking cover part!
Now i need some help and maybe if someone else had such problem or ever countered or know how to fix this? well i hope to get this thing fixed asap.
Many thanks to all those who take time reading this and/or helping...
still looking for help!...
supermaster said:
still looking for help!...
Click to expand...
Click to collapse
Can you post any pictures?
if not i suggest just replacing the old battery with a hox+ one yourself.
It's not hard there are plenty of tutorials around.
Stefan0vic said:
Can you post any pictures?
if not i suggest just replacing the old battery with a hox+ one yourself.
It's not hard there are plenty of tutorials around.
Click to expand...
Click to collapse
it doesn't access internal sd at all!
i dont know if its battery fault or not? you reckon i should buy another new battery, the current one is OEM brand new battery.
thought there maybe more than just battery!?
supermaster said:
it doesn't access internal sd at all!
i dont know if its battery fault or not? you reckon i should buy another new battery, the current one is OEM brand new battery.
thought there maybe more than just battery!?
Click to expand...
Click to collapse
I guess there isn't much to do than try and replace the battery..
The fact that it keeps rebooting COULD mean that the battery has gone faulty, I cannot guarantee you that it will boot up.
If you have warranty with HTC you can try to send it to them
Stefan0vic said:
I guess there isn't much to do than try and replace the battery..
The fact that it keeps rebooting COULD mean that the battery has gone faulty, I cannot guarantee you that it will boot up.
If you have warranty with HTC you can try to send it to them
Click to expand...
Click to collapse
yeah it has but the guy from ebay didnt gave it to me so i was stuck with it well.. its fair enough.
guess i'll have to either sell it or get it repaired tbh i dont get much time to replace the battery...
thx for the info... just wanted to make sure if its battery or software...
cheers
Maybe the guy from eBay can send a copy of the warranty document?
Sent from my HTC One X using xda app-developers app

[Q] Dead HTC One V

My out of warranty, overclocked, Sphongled! HTC One V overheated and froze. Shortly, it stopped charging and went Dead :crying:.
The customer service guys say its battery leaked and quoted 10k for fixing it (I bought it for around 17k) Should I try and fidget around the screws and see if I can somehow replace the battery myself? Where can I sell it for a decent price? (Squeaky clean and shining!) Really need your take on this!
P.S. Smartphones are a bad, bad way to lose your money!
shubhamsizzles said:
My overclocked, Sphongled! HTC One V overheated and froze. Shortly, it stopped charging and went Dead :crying:.
The customer service guys say its battery leaked and quoted 10k for fixing it (I bought it for around 17k) Should I try and fidget around the screws and see if I can somehow replace the battery myself? Where can I sell it for a decent price? (Squeaky clean and shining!) Really need your take on this!
P.S. Smartphones are a bad, bad way to lose your money!
Click to expand...
Click to collapse
It Isn't in Warranty ??
red de0392 said:
It Isn't in Warranty ??
Click to expand...
Click to collapse
Nep! I feel helpless.
shubhamsizzles said:
Nep! I feel helpless.
Click to expand...
Click to collapse
try repairing urself...
no other option...
shubhamsizzles said:
My out of warranty, overclocked, Sphongled! HTC One V overheated and froze. Shortly, it stopped charging and went Dead :crying:.
The customer service guys say its battery leaked and quoted 10k for fixing it (I bought it for around 17k) Should I try and fidget around the screws and see if I can somehow replace the battery myself? Where can I sell it for a decent price? (Squeaky clean and shining!) Really need your take on this!
P.S. Smartphones are a bad, bad way to lose your money!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=47751248&postcount=3
check this link..could be helpfull..
Thanks for the link!
Okay so I took my One V apart. I tested the battery with a multimeter, but it doesnt seem to accept charge. Would it be safe to plugin another Li-on 3.7 battery from a different model just to see if the device powers up?
I know i can order an original replacement battery, I want to confirm the problem is indeed with the battery and not with the mobo or somthing before i spend cash on a new battery.
shubhamsizzles said:
Okay so I took my One V apart. I tested the battery with a multimeter, but it doesnt seem to accept charge. Would it be safe to plugin another Li-on 3.7 battery from a different model just to see if the device powers up?
I know i can order an original replacement battery, I want to confirm the problem is indeed with the battery and not with the mobo or somthing before i spend cash on a new battery.
Click to expand...
Click to collapse
Well i don't think the problem is only with battery....
You can try...
What i think is...sice they say battery has leaked out... So it must have damaged ua IC or motherboard... So better test it...with some battery...before ordering a new one....
Sent from my HTC One V using xda app-developers app
Give it a try to see if it works..personally I wouldn't spend 10k on repairs.
Put in a few bucks more and you could buy a better phone..
Tried replacing battery with a 3.7V Nokia . Didnt boot up. Guess the problem is with the Mobo. :crying:
Any of you guys have experience with http://www.karmarecycling.in/eportal/? They quote 2k+ for recyclying my dead phone.
shubhamsizzles said:
Tried replacing battery with a 3.7V Nokia . Didnt boot up. Guess the problem is with the Mobo. :crying:
Any of you guys have experience with http://www.karmarecycling.in/eportal/? They quote 2k+ for recyclying my dead phone.
Click to expand...
Click to collapse
How did you open it? I've been considering a new battery for mine.
zzjoshzz said:
How did you open it? I've been considering a new battery for mine.
Click to expand...
Click to collapse
Watch this - http://www.youtube.com/watch?v=4_yj-vuB8qI
:good:

[Q] [urgent help needed!] Phone does not boot up unless connected to USB power source

My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
krsagar said:
My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
Click to expand...
Click to collapse
I'd advice you to take it to the service center.
srcharged said:
I'd advice you to take it to the service center.
Click to expand...
Click to collapse
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
If you have taken a backup of your TA partition, then relock your bootloader before you go to the service center.
I'm pretty sure that your battery is dead.
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
mlamlam said:
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
Click to expand...
Click to collapse
ITS YOUR BATTERY! TRUST ME!
I had the exact same issue. Just spring for a 30$ battery from eBay. Worked for me! I also brought an Xperia T back to life by replacing the battery ?. It would only show a blinking red light but wouldnt boot or charge. New battery fixed it. Sony DEFINITELY has some kinks to work out with their batteries. At the very least they need to go back to removable ones.
Sent from my C6503 using Tapatalk
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
srcharged said:
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
Click to expand...
Click to collapse
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
LimaBEERRE said:
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i did just that!
krsagar said:
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
Click to expand...
Click to collapse
How you like the z compared to the zl?

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