Solution to my problem with latest Phoenix rom 2.2.1? - Epic 4G Q&A, Help & Troubleshooting

I want to be sure to mention that prior to this incident phoenix was working flawlessly and I was loving it. Ok, so I put the Phoenix rom on my phone last week after a 3x3 wipe. I then changed some preferences and settings and synced contacts and then I saved a back up.
Today, I took the battery out of my phone to recharge it and I think that I didnt shut the phone down before I took the battery out so I am not sure if this is what caused the problem. So after I did that and rebooted, the phone function stopped working as I get the message "the application phone has stopped unexpectedly." I am also getting the same message when I click on the email as well.
So after this problem arised, I proceeded to go to cwm and wiped my phone 3x3 and then restored it to the state that I previously did a back up on when it was working good. However, after I did the restore I am still getting the same messages when i perform the email and phone functions.
I thought that the restore would have solved this problem. Why didnt it? How do i solve this problem and could taking the battery out without powering down the phone first cause this?

Ok, hopefully you had a nandroid made. If you did, wipe everything 3x, fresh install Phoenix, reboot, log in, power down, reboot recovery, wipe 3x and restore nandroid. Fresh installing a ROM gets rid of those errors that restoring a nandroid doesnt
Sent from my SPH-D700 using xda premium

i didnt have a nandroid made. I ddidnt even know what a nandroid was tbh.

Nothing is working on my phone.....
I even click on contacts and i get "the process android.process acore has stopped unexpectedly. Please try again."
Can someone help me?......please dont tell me this is bricked.

2nice79 said:
Nothing is working on my phone.....
I even click on contacts and i get "the process android.process acore has stopped unexpectedly. Please try again."
Can someone help me?......please dont tell me this is bricked.
Click to expand...
Click to collapse
Nope, not bricked. There are stages of fixes to try. First, boot to recovery and wipe cache and Dalvik 3x and reboot. If that doesn't work you will have to wipe everything and reflash the ROM. You will lose your setup unfortunately. That's why its crucial to make a nandroid when you have your setup all dialed in. To make a nandroid just boot to recovery, scroll to "Backup and restore" and select "Backup"
Sent from my SPH-D700 using xda premium

well,i made a back up in recovery (cwm) if that is what you meant. I already tried to 3x wipe everything that then restore the back up that i made at the time that I first flashed the phoenix rom. And when it booted i was getting the same fc messages.
I guess, i will try and follow the step by step you mentioned above and try and use my back up one last time. I am corrrect right?....you are talking about the back up that i use in cwm3.1 right?

My apologies for the misunderstanding on the def of nandroid. I thought that that was a "special" kind of back up you were referring to. Anyway, I did everything you said in terms of installing the fresh rom first and WALA-WORX! I will give ya a thanx. YOU DA MAN!

2nice79 said:
My apologies for the misunderstanding on the def of nandroid. I thought that that was a "special" kind of back up you were referring to. Anyway, I did everything you said in terms of installing the fresh rom first and WALA-WORX! I will give ya a thanx. YOU DA MAN!
Click to expand...
Click to collapse
No problem. Its a good way to get back to where you were before...wipe everything, re-flash ROM, wipe everything and restore nandroid...done deal. Glad you are all fixed.
Sent from my SPH-D700 using xda premium

Related

[Q] Nandroid Backup -- Lots and Lots of Dots

Am trying to do a nandroid backup using Amon-Ra 2.3, and it just keeps laying down line after line of dots, taking much longer than I would expect, and never finishes. I've tried the suggestions in this thread on the issue, and I'm still having no luck.
Anyone have any suggestions/wisdom to offer? I've let it go for 20-30 minutes on a couple of occasions, and it's still not working -- I just end up with a screen full of dots.
Part of the reason I'm doing this is that I've been having issues with my wireless, data, etc toggling on and off on its own lately, so I thought a fresh start with a new ROM might be worth a go. Doubt that's related, but who knows, so I'm throwing that out there in case it matters.
Thanks!
PS Currently running VirusROM Airborne RC 6, to the extent it makes a difference.
What rom are you trying to restore?
If you wanted to start fresh, than you can install your new rom fresh, then restore all your apps+data, just not system settings.
I wasn't trying to restore anything, I was just trying to do a nandroid backup so I could flash another ROM. With that said, I've tried to restore an older backup to make sure I had one that worked, and that isn't working, either -- just an endless stream of dots. If I pull the battery in the midst of a restore, will I screw anything up?
jrtoastyman said:
I wasn't trying to restore anything, I was just trying to do a nandroid backup so I could flash another ROM. With that said, I've tried to restore an older backup to make sure I had one that worked, and that isn't working, either -- just an endless stream of dots. If I pull the battery in the midst of a restore, will I screw anything up?
Click to expand...
Click to collapse
No it shouldn't.
http://dl.dropbox.com/u/19699565/PC36IMG.zip Place that on your sdcard, and flash it in the bootloader, that'll re-flash amon_ra 2.3; hopefully that should fix it.
thanks man, I'll give it a try.
Aye aye, and I shall be around if it doesn't work.
well, I'm stuck in the back end of the boot animation now. Hmmm, very frustrating. How horrible would it be to just do a factory reset of the phone? Would I have to re-root?
jrtoastyman said:
well, I'm stuck in the back end of the boot animation now. Hmmm, very frustrating. How horrible would it be to just do a factory reset of the phone? Would I have to re-root?
Click to expand...
Click to collapse
If you do a factory reset, that just erases all data. You should always wipe the factory/data, cache, and dalvik cache in recovery before flashing a rom for the first time. You don't have to re-root, just restore your apps from titanium backup.
OK, so here's where I'm at:
1. I can't perform a nandroid backup
2. I can't restore any of my previous backups
3. I can't boot the phone to allow me to flash the new Amon-Ra you provided.
With all of that being the case, I feel like I'm sort of out of options at this point -- maybe just wipe it and flash the new ROM, hope for the best, and perform a nandroid after the flash? Can't really get any more screwed than I am now, right?
jrtoastyman said:
OK, so here's where I'm at:
1. I can't perform a nandroid backup
2. I can't restore any of my previous backups
3. I can't boot the phone to allow me to flash the new Amon-Ra you provided.
With all of that being the case, I feel like I'm sort of out of options at this point -- maybe just wipe it and flash the new ROM, hope for the best, and perform a nandroid after the flash? Can't really get any more screwed than I am now, right?
Click to expand...
Click to collapse
What do you mean you can't get to the bootloader?
Power the phone off/battery pull, upon turning on, hold vol+down till you see the white android screen, then it'll scan for the PC36IMG, which you apply update, then reboot. And it can still be saved.
I guess the question was how do I get the file onto my phone when I can't get the phone to boot up, but it occurs to me that I can pull the card out and load it on there that way, so let me give that a go and follow those steps. Now, I've just got to find that little card adapter thingy...
Thanks again, appreciate the assistance
Ah yes...the adapter...tis why I just always leave it in my laptop. But that will work, and you're welcome.
that did the trick, back up and running. Whew!
Much appreciated!
Glad that it worked.

Stuck in a bootloop!

I plugged my phone into my computer to charge it earlier today, and after a delay of a few minutes, it rebooted into a bootloop. I've been on CM7 nightly 107 for a few weeks now without any issues and having rebooted several times, so I'm not sure what the catalyst could've been. It was at ~30% remaining battery life before it rebooted, so it didn't power down out of necessity.
probably gonna have to wipe and start over.. just hold down the volume down button and power button at the same time.. wipe all then reflash the rom..
I've tried wiping cache and dalvik, but I really don't want to lose my installed apps and settings. Is there any other option, or am I stuck with a factory reset and reflash?
Install Titanium Backup and backup your apps then reboot your phone into recovery. In recovery, wipe user data and reboot. After you go through the inital setup try to duplicate the problem. If it doesn't happen then restore your apps one at a time and try to duplicate the issue after each app restore. If after restoring an app, you are able to duplicate the issue then uninstall the app and see if that fixes it.
If it does happen again prior to restoring apps you need to reflash the ROM. If after reflashing your ROM you have the same issue try a different computer. If it happens on one computer and not the other then the computer is suspect. If it happens on both then the phone is suspect.
I can't get into Android, so I can't back up my apps. Will reflashing CM n107 (or a later CM release) have a chance of fixing it?
Reflashing may work, give it a shot but if that doesn't work then do a full wipe and flash.
Alright. Not what I was hoping for but it's definitely a helpful answer. Is there some procedure for marking this thread solved, or should I just let it sit?
Flashing the rom again alone may fix your problem true.. But if this doesn't then wiping is your only option.. Just let this be a learning experience. Probably every one here has gone through this before once or twice and learned from it. Get an app like titanium backup like mentioned and backup your apps so you don't have to reinstall from scratch. It's such a time saver. Then you can learn how to backup other things like email settings and messages. I recommend sms backup for your messages if you like to keep those.. And in Titanium backup look for the one called Email Settings and you can usually back that up and save your email accounts and all emails. Good luck!
Aeltar said:
Alright. Not what I was hoping for but it's definitely a helpful answer. Is there some procedure for marking this thread solved, or should I just let it sit?
Click to expand...
Click to collapse
No prob. I don't like it when I have to do it either. You don't have enough posts to retitle the thread so don't worry about it.

Inconsistant UIDs? Unstable?

I was using WiFi tethering and the phone got real hot. I tried everything to keep it cool, then the battery went real low. While trying to text someone before turning off the phone to rest, it went completely dead. Now when I try to turn it back on, it won't load. Keep rebooting over and over constantly. Something about Inconsistent UIDs and being unstable. What can I do to fix it? I've tried everything within CWM (purple), but no luck.
ThunderOKC said:
I was using WiFi tethering and the phone got real hot. I tried everything to keep it cool, then the battery went real low. While trying to text someone before turning off the phone to rest, it went completely dead. Now when I try to turn it back on, it won't load. Keep rebooting over and over constantly. Something about Inconsistent UIDs and being unstable. What can I do to fix it? I've tried everything within CWM (purple), but no luck.
Click to expand...
Click to collapse
You got corrupt data...
Ways to Fix:
1.Restore an old or recent nandroid backup that u may have..
2. Wipe Data/Factory Reset In Clockwork 3 time then reflash the rom
3. Odin to something then reflash rom
I recommended either 1 or 2.
David is correct. You can try just reflashing the ROM first but will probably end up clearing data to get rid of the error.
davidrules7778 said:
You got corrupt data...
Ways to Fix:
1.Restore an old or recent nandroid backup that u may have..
2. Wipe Data/Factory Reset In Clockwork 3 time then reflash the rom
3. Odin to something then reflash rom
I recommended either 1 or 2.
Click to expand...
Click to collapse
I had the same problem and nothing worked so I just ended up odining and it seem OK now
Sent from my SPH-D700 using Tapatalk

[Q] GNx bricked? Screen not unlockable, constant softreboots

Hi all,
this is the 3rd time this is happening to me with different ROMs. The problem is:
The phone boots up normal, I can swipe to unlock, enter my PIN, but after pressing OK it won't unlock the SIM. If I lock the screen it won't come back on. It stays black whatever I do. After some time the phone reboots (soft reboot) and everything starts from the beginning.
The first time this happened I was using Modacos Ir9. I had the phone switched off over night and switched it on. Only thing that seemed to help was completely unrooting the phone and rerooting it again.
The second time I was using codeworkx CM9 Builds and tried to update. I restored my nandroid, but it kept happening. Flashing the XXKK1 Radio did the trick here.
Now it is happening again. This time I installed dropbox and the phone froze on the setup wizard...
I don't want to unroot the phone, it takes forever to restore the SD card.
Any advice on this one?
Update:
- Flashed the following radio images without any success: XXKL1, KRKL1, UGKL1 and XXKK1
- Used my older nandroids from CM9 and Modaco Ir10. NOT WORKING
- Wiped every nandroid. NOT WORKING AT ALL
- Reflashed CM9 and Ir10. Still NOT WORKING
I'm so lost I'm going to revert to stock and unroot... and try how far I can throw an 1 month old GNx from the fourth story.
I don't know much on the development part so I don't know why its doing that I can only suggest using odin and going back to stock.
Sent from my Galaxy Nexus using xda premium
I had similar problems with mine once. Only thing that helped me out wasn't unrooting though. A complete factory reset was enough to make me go on again.
I posted a thread here then to ask people if anyone experianced the same but got no reaction what so ever zo I guess "we" are a dark minority.
I don't know what it caused it or what the solution might be but a Factory reset did it for me.
Good Luck!
C-4Nati said:
I don't know much on the development part so I don't know why its doing that I can only suggest using odin and going back to stock.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Last time it was working again after reverting to stock. But I bought it to use Custom Roms
I would say go back to stock w/ odin, Wipe everything and start again.
Diger36 said:
I had similar problems with mine once. Only thing that helped me out wasn't unrooting though. A complete factory reset was enough to make me go on again.
Click to expand...
Click to collapse
Factory Reset wasn't helping unfortunatly.
Flashed the original factory image through fastboot. Now everything is working again. I'm restoring my SD backup now and will try to get CM9 working again.
If it would keep failing in stock I could return the phone. Now I'm left with "hopefully it isn't happening a fourth time" and "My phone doesn't work I need 4 hours to get ich working"
the_alien said:
Factory Reset wasn't helping unfortunatly.
Flashed the original factory image through fastboot. Now everything is working again. I'm restoring my SD backup now and will try to get CM9 working again.
If it would keep failing in stock I could return the phone. Now I'm left with "hopefully it isn't happening a fourth time" and "My phone doesn't work I need 4 hours to get ich working"
Click to expand...
Click to collapse
Fastboot flash stock google images. And your phone isn't bricked. Stop using the term wrong. It's most likely a software issue or you're doing the rom flash procedure incorrectly.
A bricked phone is a phone that is unaw to go into bootloader and recovery mode and cannot start android.
Sent from my Galaxy Nexus using xda premium
zephiK said:
Fastboot flash stock google images. And your phone isn't bricked. Stop using the term wrong. It's most likely a software issue or you're doing the rom flash procedure incorrectly.
A bricked phone is a phone that is unaw to go into bootloader and recovery mode and cannot start android.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Sorry for using the term wrong, I thought it just referes to broken phones.
The ROM flash is correct and it runs for some time and the problem occours after a few days... the only thing that helped was reverting to factory images and after that restore the nandroid from the "broken" Rom.
So the Rom works... than keeps crashing, I do a nandroid backup and only a factory image stops the crashes. But the Rom keeps working after I restore it.
I can't see why this could be a hardware issue. And I can't see how I should explain it to the store "Yes, it is working but not with custom roms, and I bought the Nexus because of custom roms..."
the_alien said:
Sorry for using the term wrong, I thought it just referes to broken phones.
The ROM flash is correct and it runs for some time and the problem occours after a few days... the only thing that helped was reverting to factory images and after that restore the nandroid from the "broken" Rom.
So the Rom works... than keeps crashing, I do a nandroid backup and only a factory image stops the crashes. But the Rom keeps working after I restore it.
I can't see why this could be a hardware issue. And I can't see how I should explain it to the store "Yes, it is working but not with custom roms, and I bought the Nexus because of custom roms..."
Click to expand...
Click to collapse
I'm willing to bet an app is causing it.
Sent from my Galaxy Nexus using xda premium
One of my colleagues had this issue with an early CM9 build on his Nexus S - turned out it was an app that is incompatible with ICS. Every time it tried to launch a notification, poof. So I would have to side with Josh in the post above mine.
A way for you to verify / discredit this theory would be : When you say it works with the stock ROM, are you re-installing everything you have when you are on stock? My understanding from what you've written above is that you're only getting your full suite of apps back when you restore your (presumably custom ROM) nandroid backup...
Potterified said:
One of my colleagues had this issue with an early CM9 build on his Nexus S - turned out it was an app that is incompatible with ICS. Every time it tried to launch a notification, poof. So I would have to side with Josh in the post above mine.
A way for you to verify / discredit this theory would be : When you say it works with the stock ROM, are you re-installing everything you have when you are on stock? My understanding from what you've written above is that you're only getting your full suite of apps back when you restore your (presumably custom ROM) nandroid backup...
Click to expand...
Click to collapse
It can't be any app or ROM because IF it happens, it happens on all ROMs, regardless of wipe or not.
It just happened again and i wiped everything and tried using AOKP MS 3. Wasn't working... So I tried using the phone without the SIM card, because the hell only breaks loose after entering my PIN. And it worked. I could use the phone...
I put it back in and it worked...
I'm restoring my CM9 nandroid right now. I'm hoping it works...
edit: Nope, ripping out the SIM doesn't work. I'm reverting to stock and wait what happens. If it crashes again I'm trying to return it.

[Q] unfortunately the process android.process.XXX has stopped

So I'm having a problem I can't seem to fix.
I'm rooted, have been running the stock everything but with a few tweaks and some bloat removed. Everything works great but I am hoping to improve battery life. So I researched a few ROMs and pick a couple to try. I can flash them just fine with no problems, get all my apps back and set up with no problems. and I can use the phone all day just like normal.
Now the problem: if ever I have to restart for some reason, or even after I make a nandroid back up, when it restarts and boots up I eventually get several messages where processes are one by one stopping. until the phone is useless and froze up.
So it goes through 10 or more of these:
Unfortunately, the process android.process.media has stopped
Unfortunately, the process android.process.phone has stopped
etc, etc,etc
I have tried everything I could find on here to fix, but it seems all fixes are for a single process failing. This happens to me on all Roms I have tried, but I am just wanting to run Sonic. Even if I restore the nandroid I get the messages. If I factory reset or restore my kid-of-stock backup I am fine. If I start over and reflash a clean Rom I can set up and use but as soon as I restart it happens again. Sometimes when restarting I get a message about android updating but can't figure out how to stop that from happening.
Thanks in advance for any help!!! This is very annoying.
Are you doing full wipes and factory reset? If you are doing this between each flash then it sounds like you are restoring bad data into your apps.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Try re-flashing the latest Gapps and seeing if that will help.
It has done when I've had the same problem before.
edfunkycold said:
Are you doing full wipes and factory reset? If you are doing this between each flash then it sounds like you are restoring bad data into your apps.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
I thought the same thing so I tried without putting back in any apps. And still happened. And if I flash Sonic with TB it does it right away when I get booted up for some reason.
KidCarter93 said:
Try re-flashing the latest Gapps and seeing if that will help.
It has done when I've had the same problem before.
Click to expand...
Click to collapse
Thanks, I'll try to find the latest Gapps now and report back if it helps out. But I'm not real familiar with the Gapps part so it may take some searching to figure out what theya re for Sonic Rom if it matters the rom.
This is the reason why I do not do any backup.. Most stuff on my phone is not important enought to require a back up.. If I have issues, I just reinstall the rom and my apps from the market.. I have only reinstalled my current rom once, and that is because I was not able to change my current prl...
Jorgy11 said:
So I'm having a problem I can't seem to fix.
I'm rooted, have been running the stock everything but with a few tweaks and some bloat removed. Everything works great but I am hoping to improve battery life. So I researched a few ROMs and pick a couple to try. I can flash them just fine with no problems, get all my apps back and set up with no problems. and I can use the phone all day just like normal.
Now the problem: if ever I have to restart for some reason, or even after I make a nandroid back up, when it restarts and boots up I eventually get several messages where processes are one by one stopping. until the phone is useless and froze up.
So it goes through 10 or more of these:
Unfortunately, the process android.process.media has stopped
Unfortunately, the process android.process.phone has stopped
etc, etc,etc
I have tried everything I could find on here to fix, but it seems all fixes are for a single process failing. This happens to me on all Roms I have tried, but I am just wanting to run Sonic. Even if I restore the nandroid I get the messages. If I factory reset or restore my kid-of-stock backup I am fine. If I start over and reflash a clean Rom I can set up and use but as soon as I restart it happens again. Sometimes when restarting I get a message about android updating but can't figure out how to stop that from happening.
Thanks in advance for any help!!! This is very annoying.
Click to expand...
Click to collapse
Sounds like you need to do a FULL Wipe before you Flash. Also make sure your Downloading the Rom over WiFi, or Hardline.
prboy1969 said:
Sounds like you need to do a FULL Wipe before you Flash. Also make sure your Downloading the Rom over WiFi, or Hardline.
Click to expand...
Click to collapse
I have been doing a full factory reset, wipe system, wipe cach and dalvic. I downloaded the Roms onto my computer and transferred them to sd card. It happens for all ROMs except the stock backup I made.
Jorgy11 said:
I have been doing a full factory reset, wipe system, wipe cach and dalvic. I downloaded the Roms onto my computer and transferred them to sd card. It happens for all ROMs except the stock backup I made.
Click to expand...
Click to collapse
Do not restore anything with TB whatsoever and I can assure you it will work. There is corrupt data somewhere.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Jorgy11 said:
I have been doing a full factory reset, wipe system, wipe cach and dalvic. I downloaded the Roms onto my computer and transferred them to sd card. It happens for all ROMs except the stock backup I made.
Click to expand...
Click to collapse
The process I use for Flashing Roms is the same one I've always used. It's the one that's in my Sig. I'll also relink, in case your on the mobile. I have used it for a very long time now. It avoids a lot of the hassles of a bad flash.
http://forum.xda-developers.com/showthread.php?p=17647821
Thank You All
Thank you all for your help!!!
So far I have managed to flash the rom and reboot several times with no issues.
I have only had this GS3 for a week now and I feel I can finally play with some roms and see what I like. I usually find one I like and stick with it. On my EVO Shift I used the same rom for 2 years.
Here is what I did for anyone that may have same problem:
Wiped everything, per-normal.
Loaded ROM.
Loaded a few of the apps I wanted to keep some settings for (like GO Launcher and Handcent) using Rom Toolboxes App manager.
I then rebooted to see if I had any problems... none.
Used Rom Toolbox to install just the apps and no data for my other 50+ apps I wanted to keep.
Made Nandroid backup, which forced reboot... no problems.
Installed Titanium Backup, this is where I was nervous because I thought it might be that app causing problems with asking about new ID and such. Installed just 2 apps that I wanted to keep data for that Rom Toolbox for whatever reason didn't have, maybe I didn't have a recent backup. 2 apps were Tasker and GO Bookmark widget. When asked to change ID I selected "later" and after restoring 2 apps I imediatly deleted TB.
Reboot to see if I got errors... none
Setup all settings and tweaks I wanted.
Made Nandroid backup... no issues yet
I then deleted all TB backups I had on SD card figuring one was the culprit.
I am still nervous to re install TB but at least as of now I have a working nandroid to revert to so after a couple days I will reuse it.
As of now I have had no issues what so ever... and I can tell battery life on this Sonic rom is much better.
Glad your all sorted out . I do not think that Titanium Backup the App itself is was causing the issues. Although I do recognize somethings that could. Restoring GoLauncher with settings Data could cause issues. Especially from one Rom to the next. Hopefully your not trying to restore the Data settings you had on the Shift. Also with Handcent, I would not restore settings across different Roms.
TEAM MiK
MikROMs Since 3/13/11
com.android.phone has stopped
Jorgy11 said:
So I'm having a problem I can't seem to fix.
I'm rooted, have been running the stock everything but with a few tweaks and some bloat removed. Everything works great but I am hoping to improve battery life. So I researched a few ROMs and pick a couple to try. I can flash them just fine with no problems, get all my apps back and set up with no problems. and I can use the phone all day just like normal.
Now the problem: if ever I have to restart for some reason, or even after I make a nandroid back up, when it restarts and boots up I eventually get several messages where processes are one by one stopping. until the phone is useless and froze up.
So it goes through 10 or more of these:
Unfortunately, the process android.process.media has stopped
Unfortunately, the process android.process.phone has stopped
etc, etc,etc
I have tried everything I could find on here to fix, but it seems all fixes are for a single process failing. This happens to me on all Roms I have tried, but I am just wanting to run Sonic. Even if I restore the nandroid I get the messages. If I factory reset or restore my kid-of-stock backup I am fine. If I start over and reflash a clean Rom I can set up and use but as soon as I restart it happens again. Sometimes when restarting I get a message about android updating but can't figure out how to stop that from happening.
Thanks in advance for any help!!! This is very annoying.
Click to expand...
Click to collapse
I had the exact same problem with a reoccurring message that would flash on and off every second or so. I did both a data restart then a reboot of the android software by pushing the down volume button then holding the power button. When the LG logo appeared I released both buttons and followed the instructions for an android factory reboot. Apparently it is the SIM card. The android com.android.phone communicates with the SIM card and allows calls and texts to be sent and received using the android software. My SIM card got damaged somehow and could not receive the call from the android app com.android.phone. I had to buy a new SIM card for ten dollars and had my stored files on the SIM moved to the new one and no more problems. Telus and Bell move the files to the new SIM for free i'm sure other major service providers offer the same free service.
@pokey2000 Thanks for that info. But this is the Sprint S3 section. And the user you are replying to has a Sprint S3. Sprint phones are Cdma and do not have a removable sim card.
His issues where resolved 6 months ago. This is the second thread you bring back up that is old and dead. Please look at and read the thread. Before bringing dead topics back up.
Remember search is your best friend, Have a great day!

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