Stuck in a bootloop! - EVO 4G Q&A, Help & Troubleshooting

I plugged my phone into my computer to charge it earlier today, and after a delay of a few minutes, it rebooted into a bootloop. I've been on CM7 nightly 107 for a few weeks now without any issues and having rebooted several times, so I'm not sure what the catalyst could've been. It was at ~30% remaining battery life before it rebooted, so it didn't power down out of necessity.

probably gonna have to wipe and start over.. just hold down the volume down button and power button at the same time.. wipe all then reflash the rom..

I've tried wiping cache and dalvik, but I really don't want to lose my installed apps and settings. Is there any other option, or am I stuck with a factory reset and reflash?

Install Titanium Backup and backup your apps then reboot your phone into recovery. In recovery, wipe user data and reboot. After you go through the inital setup try to duplicate the problem. If it doesn't happen then restore your apps one at a time and try to duplicate the issue after each app restore. If after restoring an app, you are able to duplicate the issue then uninstall the app and see if that fixes it.
If it does happen again prior to restoring apps you need to reflash the ROM. If after reflashing your ROM you have the same issue try a different computer. If it happens on one computer and not the other then the computer is suspect. If it happens on both then the phone is suspect.

I can't get into Android, so I can't back up my apps. Will reflashing CM n107 (or a later CM release) have a chance of fixing it?

Reflashing may work, give it a shot but if that doesn't work then do a full wipe and flash.

Alright. Not what I was hoping for but it's definitely a helpful answer. Is there some procedure for marking this thread solved, or should I just let it sit?

Flashing the rom again alone may fix your problem true.. But if this doesn't then wiping is your only option.. Just let this be a learning experience. Probably every one here has gone through this before once or twice and learned from it. Get an app like titanium backup like mentioned and backup your apps so you don't have to reinstall from scratch. It's such a time saver. Then you can learn how to backup other things like email settings and messages. I recommend sms backup for your messages if you like to keep those.. And in Titanium backup look for the one called Email Settings and you can usually back that up and save your email accounts and all emails. Good luck!

Aeltar said:
Alright. Not what I was hoping for but it's definitely a helpful answer. Is there some procedure for marking this thread solved, or should I just let it sit?
Click to expand...
Click to collapse
No prob. I don't like it when I have to do it either. You don't have enough posts to retitle the thread so don't worry about it.

Related

[Q] Any idea what just happened? (bricked for a few minutes?)

This evening I was playing around with my Evo and got thinking, "I really like how everything is running right now! I've been running SteelH I.2 ROM stable for a few weeks, launcherpro, all my homescreens setup... perfect! I should take a backup."
I reboot into recovery, take a nandroid backup, then go to reboot the phone. Backup completed without any errors, but the phone would not restart. It sat at the white HTC and would not budge. I removed the battery several times and rebooted, but nothing. I could still get into recovery, so I wiped data, cache, dalvik and attempted to reboot. Again, nothing... just sat at the HTC screen. At this point I was thinking, "great... gonna have a long night ahead of me troubleshooting this one." I restored the backup I had just taken about 30 minutes earlier, but wasn't very confident that it would help at all... reboot, and after a few seconds, my boot screen starts loading!
So, here is what I am wondering.... I had not done any "hacking" since the last reboot... just installed/uninstalled a few apps from the market. What could have caused my phone to react like this? Also, if it wouldn't reboot in the first place, why did restoring the backup work? I had just taken the backup a few minutes earlier....
thanks!
Well, that certainly is unique. I've had problems doing nandroid back-ups (recovering from and creating them) before but it always booted just fine no matter what happened. Maybe there was a small software error that was fixed when you recovered.
Either way, I wouldn't worry about it. Recovering a nandroid back-up = problem got deleted.
That's why I tell everyone to nandroid before doing anything

Solution to my problem with latest Phoenix rom 2.2.1?

I want to be sure to mention that prior to this incident phoenix was working flawlessly and I was loving it. Ok, so I put the Phoenix rom on my phone last week after a 3x3 wipe. I then changed some preferences and settings and synced contacts and then I saved a back up.
Today, I took the battery out of my phone to recharge it and I think that I didnt shut the phone down before I took the battery out so I am not sure if this is what caused the problem. So after I did that and rebooted, the phone function stopped working as I get the message "the application phone has stopped unexpectedly." I am also getting the same message when I click on the email as well.
So after this problem arised, I proceeded to go to cwm and wiped my phone 3x3 and then restored it to the state that I previously did a back up on when it was working good. However, after I did the restore I am still getting the same messages when i perform the email and phone functions.
I thought that the restore would have solved this problem. Why didnt it? How do i solve this problem and could taking the battery out without powering down the phone first cause this?
Ok, hopefully you had a nandroid made. If you did, wipe everything 3x, fresh install Phoenix, reboot, log in, power down, reboot recovery, wipe 3x and restore nandroid. Fresh installing a ROM gets rid of those errors that restoring a nandroid doesnt
Sent from my SPH-D700 using xda premium
i didnt have a nandroid made. I ddidnt even know what a nandroid was tbh.
Nothing is working on my phone.....
I even click on contacts and i get "the process android.process acore has stopped unexpectedly. Please try again."
Can someone help me?......please dont tell me this is bricked.
2nice79 said:
Nothing is working on my phone.....
I even click on contacts and i get "the process android.process acore has stopped unexpectedly. Please try again."
Can someone help me?......please dont tell me this is bricked.
Click to expand...
Click to collapse
Nope, not bricked. There are stages of fixes to try. First, boot to recovery and wipe cache and Dalvik 3x and reboot. If that doesn't work you will have to wipe everything and reflash the ROM. You will lose your setup unfortunately. That's why its crucial to make a nandroid when you have your setup all dialed in. To make a nandroid just boot to recovery, scroll to "Backup and restore" and select "Backup"
Sent from my SPH-D700 using xda premium
well,i made a back up in recovery (cwm) if that is what you meant. I already tried to 3x wipe everything that then restore the back up that i made at the time that I first flashed the phoenix rom. And when it booted i was getting the same fc messages.
I guess, i will try and follow the step by step you mentioned above and try and use my back up one last time. I am corrrect right?....you are talking about the back up that i use in cwm3.1 right?
My apologies for the misunderstanding on the def of nandroid. I thought that that was a "special" kind of back up you were referring to. Anyway, I did everything you said in terms of installing the fresh rom first and WALA-WORX! I will give ya a thanx. YOU DA MAN!
2nice79 said:
My apologies for the misunderstanding on the def of nandroid. I thought that that was a "special" kind of back up you were referring to. Anyway, I did everything you said in terms of installing the fresh rom first and WALA-WORX! I will give ya a thanx. YOU DA MAN!
Click to expand...
Click to collapse
No problem. Its a good way to get back to where you were before...wipe everything, re-flash ROM, wipe everything and restore nandroid...done deal. Glad you are all fixed.
Sent from my SPH-D700 using xda premium

Bootloops on every restart using CM 7.2

Hello everyone,
I got me a GIO for christmas and I'm quite content with this phone, but I've had frequent reboots due to a bug in the WLAN driver (as far as I have read). So I decided to install a custom ROM and I chose CM 7.2, which works great most of the time apart from one major annoyance: every time I restart the phone (had to switch it off during exams, the phone's misbehaving, whatever reason) I'm getting into bootloops. The only solution: wipe user data, reflash, wipe user data, restore all settings, etc.
I read that these bootloops aren't uncommon, but I feel that I should be able to reboot my phone without having to set everything up again.
So my questions are: a) Is it perfectly normal what I am experiencing? b) Is there something obvious I am doing wrong? c) What could I do better? Is there a good way to backup my user data and restore it into a fresh system without having to reboot? How could I possible get rid of those bootloops? How could I help the ROMs developer to help me get rid of the bootloops?
I'd be very thankful for any directions
Hpi said:
Hello everyone,
I got me a GIO for christmas and I'm quite content with this phone, but I've had frequent reboots due to a bug in the WLAN driver (as far as I have read). So I decided to install a custom ROM and I chose CM 7.2, which works great most of the time apart from one major annoyance: every time I restart the phone (had to switch it off during exams, the phone's misbehaving, whatever reason) I'm getting into bootloops. The only solution: wipe user data, reflash, wipe user data, restore all settings, etc.
I read that these bootloops aren't uncommon, but I feel that I should be able to reboot my phone without having to set everything up again.
So my questions are: a) Is it perfectly normal what I am experiencing? b) Is there something obvious I am doing wrong? c) What could I do better? Is there a good way to backup my user data and restore it into a fresh system without having to reboot? How could I possible get rid of those bootloops? How could I help the ROMs developer to help me get rid of the bootloops?
I'd be very thankful for any directions
Click to expand...
Click to collapse
a no
use titanium backup,
then flash the rom with clockworkmod
flash gapps
wipe data cache
reboot
restore titaniumbackup you made
done
thats all
sent from my Samsung Galaxy Gio using XDA premium
Hi voetbalremco,
Thank you for your prompt reply. I have installed Titanium Backup now, for all I have read that should at least make restoring my "system" after a re-flash more bearable. The only thing I'm worrying about is that the TB wiki states that I have to reboot the phone after restoring system settings, but thanks again for the hint. I'll tell you how it worked, when (hopefully if) I run into the need of a re-flash.
Hpi said:
Hi voetbalremco,
Thank you for your prompt reply. I have installed Titanium Backup now, for all I have read that should at least make restoring my "system" after a re-flash more bearable. The only thing I'm worrying about is that the TB wiki states that I have to reboot the phone after restoring system settings, but thanks again for the hint. I'll tell you how it worked, when (hopefully if) I run into the need of a re-flash.
Click to expand...
Click to collapse
You can make a full backup if you want in CWM
Sent from my GT-S5660 using xda premium
Maybe your download was corrupt or whatever... try re-downloading the latest CM7.2.
I doubt that the download was corrupt. I have had this problem for various versions now (CM7.1RC + subsequent patches, CM7.2 + patch). But just to make sure, are the md5 sums of the original files anywhere?
Is there a way I could turn off the boot animation and get debug output on the screen so I can see what's going on when it bootloops?

CyanogenMod 9 Alpha 1

HI all,
I've flashed CWM5.5 from the recomended thread and installed Cyanogen 9 Alpha 1. Unfortunatly the phone seems to boot up but does never leave the boot animation screen (yes I've also flashed gapps after cyanogen).
Anyone can identify this pattern? On a normal device I could hook it up through a serial cable and try to debug the boot... Eventually how can I do that with a I8150?
Well, any help would be most welcome. I'm totally available for testing and I do have some experience with Linux even at a very low level/system space.
Install
Use CWM5.
Warning: Only use this recovery to flash CM9. Otherwise, you risk bricking your phone!
Wipe data and cache.
Flash update*.zip.
Flash gapps*.zip. You must flash gapps after every upgrade to CM9 since /system is formatted, wiping your previous add-ons.
Reboot phone.
After you setup your Google account, reinstall the three apps from Market in order to restore most of your apps, call log and SMS history.
Warning: Do not restore backup data of system apps!
If you restore a bad backup with cached settings in telephony.db in data/data/com.*.*.telephony it can break MMS.
It seems that restoring backups can also break Calendar sync.
read it thoroughly ...
1st you must flash update*.zip
2nd gapps*.zip
that just about it ....
what is your current kernel ?
That was pretty much it... I've restored not the original operator crap ROM, but instead the Value Pack ROM.
CyanogenMod9 seemed to install ok, but just looped and the phone didn't finished the boot. I'm not really sure on what happened. I'm just finishing restoring the stuff
I'm guessing you didn't wipe data/cache.
I did a factory reset, but sure, it might not have wiped the whole thing... Going to try again.
@argo68
True mate, the issue was not wiping the user cache. I've wiped the cache now from ClockWorkMod and it worked ok. Takes some time to boot compared to the stock samsung ROMs but it works fine
Anything you need tested ? I can most likely help.
I do have a problem with apps though, for example, GMAIL doesn't show the body of the message... as you can see on the screenshot, but I guess this is a app related issue maybe?
http://susepaste.org/images/39081870.png
After a reboot somehow it boots a bit faster and the gmail app is now displaying the body of the email and it seems a bit faster...
Good work, gonna ride this for a few days and see what happens.
@argo68
If you need beta testers, let me know. I'm off work this days but can't wait to get into my lab and check this stuff deeper
@argo68
he is arco68
just in case he takes offence, which I don't believe he would
Hopefully not, all the norwegians I knew personally were very nice people and always ready for some bear
ketheriel said:
Hopefully not, all the norwegians I knew personally were very nice people and always ready for some bear
Click to expand...
Click to collapse
reAdy for some BEAR ????
do you actually mean bear or beer ??
chocolemon said:
reAdy for some BEAR ????
do you actually mean bear or beer ??
Click to expand...
Click to collapse
Maybe it's the Nordic ascendance. They fight a bear with one hand while holding the beer with the other.
Hi I'm using this cyanogen mod for quite a few days now. The back side of the phone is always warm and the battery is drained very fast. Anyone have this similar problem?
I'm sure that I install the ROM correctly as i cleared everything on the phone with CWM 5.0.0.4 before and after. (Phone data / Cache Partition / Dalvik Cache / Battery Cache)
Any help would be appretiated
No such problem here. You should use an app to check what frequency the phone is running at in idle, and also how much load there is on the cpu.

[Q] unfortunately the process android.process.XXX has stopped

So I'm having a problem I can't seem to fix.
I'm rooted, have been running the stock everything but with a few tweaks and some bloat removed. Everything works great but I am hoping to improve battery life. So I researched a few ROMs and pick a couple to try. I can flash them just fine with no problems, get all my apps back and set up with no problems. and I can use the phone all day just like normal.
Now the problem: if ever I have to restart for some reason, or even after I make a nandroid back up, when it restarts and boots up I eventually get several messages where processes are one by one stopping. until the phone is useless and froze up.
So it goes through 10 or more of these:
Unfortunately, the process android.process.media has stopped
Unfortunately, the process android.process.phone has stopped
etc, etc,etc
I have tried everything I could find on here to fix, but it seems all fixes are for a single process failing. This happens to me on all Roms I have tried, but I am just wanting to run Sonic. Even if I restore the nandroid I get the messages. If I factory reset or restore my kid-of-stock backup I am fine. If I start over and reflash a clean Rom I can set up and use but as soon as I restart it happens again. Sometimes when restarting I get a message about android updating but can't figure out how to stop that from happening.
Thanks in advance for any help!!! This is very annoying.
Are you doing full wipes and factory reset? If you are doing this between each flash then it sounds like you are restoring bad data into your apps.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Try re-flashing the latest Gapps and seeing if that will help.
It has done when I've had the same problem before.
edfunkycold said:
Are you doing full wipes and factory reset? If you are doing this between each flash then it sounds like you are restoring bad data into your apps.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
I thought the same thing so I tried without putting back in any apps. And still happened. And if I flash Sonic with TB it does it right away when I get booted up for some reason.
KidCarter93 said:
Try re-flashing the latest Gapps and seeing if that will help.
It has done when I've had the same problem before.
Click to expand...
Click to collapse
Thanks, I'll try to find the latest Gapps now and report back if it helps out. But I'm not real familiar with the Gapps part so it may take some searching to figure out what theya re for Sonic Rom if it matters the rom.
This is the reason why I do not do any backup.. Most stuff on my phone is not important enought to require a back up.. If I have issues, I just reinstall the rom and my apps from the market.. I have only reinstalled my current rom once, and that is because I was not able to change my current prl...
Jorgy11 said:
So I'm having a problem I can't seem to fix.
I'm rooted, have been running the stock everything but with a few tweaks and some bloat removed. Everything works great but I am hoping to improve battery life. So I researched a few ROMs and pick a couple to try. I can flash them just fine with no problems, get all my apps back and set up with no problems. and I can use the phone all day just like normal.
Now the problem: if ever I have to restart for some reason, or even after I make a nandroid back up, when it restarts and boots up I eventually get several messages where processes are one by one stopping. until the phone is useless and froze up.
So it goes through 10 or more of these:
Unfortunately, the process android.process.media has stopped
Unfortunately, the process android.process.phone has stopped
etc, etc,etc
I have tried everything I could find on here to fix, but it seems all fixes are for a single process failing. This happens to me on all Roms I have tried, but I am just wanting to run Sonic. Even if I restore the nandroid I get the messages. If I factory reset or restore my kid-of-stock backup I am fine. If I start over and reflash a clean Rom I can set up and use but as soon as I restart it happens again. Sometimes when restarting I get a message about android updating but can't figure out how to stop that from happening.
Thanks in advance for any help!!! This is very annoying.
Click to expand...
Click to collapse
Sounds like you need to do a FULL Wipe before you Flash. Also make sure your Downloading the Rom over WiFi, or Hardline.
prboy1969 said:
Sounds like you need to do a FULL Wipe before you Flash. Also make sure your Downloading the Rom over WiFi, or Hardline.
Click to expand...
Click to collapse
I have been doing a full factory reset, wipe system, wipe cach and dalvic. I downloaded the Roms onto my computer and transferred them to sd card. It happens for all ROMs except the stock backup I made.
Jorgy11 said:
I have been doing a full factory reset, wipe system, wipe cach and dalvic. I downloaded the Roms onto my computer and transferred them to sd card. It happens for all ROMs except the stock backup I made.
Click to expand...
Click to collapse
Do not restore anything with TB whatsoever and I can assure you it will work. There is corrupt data somewhere.
Transmitted with a portable device using Xparent Blue Tapatalk 2
Jorgy11 said:
I have been doing a full factory reset, wipe system, wipe cach and dalvic. I downloaded the Roms onto my computer and transferred them to sd card. It happens for all ROMs except the stock backup I made.
Click to expand...
Click to collapse
The process I use for Flashing Roms is the same one I've always used. It's the one that's in my Sig. I'll also relink, in case your on the mobile. I have used it for a very long time now. It avoids a lot of the hassles of a bad flash.
http://forum.xda-developers.com/showthread.php?p=17647821
Thank You All
Thank you all for your help!!!
So far I have managed to flash the rom and reboot several times with no issues.
I have only had this GS3 for a week now and I feel I can finally play with some roms and see what I like. I usually find one I like and stick with it. On my EVO Shift I used the same rom for 2 years.
Here is what I did for anyone that may have same problem:
Wiped everything, per-normal.
Loaded ROM.
Loaded a few of the apps I wanted to keep some settings for (like GO Launcher and Handcent) using Rom Toolboxes App manager.
I then rebooted to see if I had any problems... none.
Used Rom Toolbox to install just the apps and no data for my other 50+ apps I wanted to keep.
Made Nandroid backup, which forced reboot... no problems.
Installed Titanium Backup, this is where I was nervous because I thought it might be that app causing problems with asking about new ID and such. Installed just 2 apps that I wanted to keep data for that Rom Toolbox for whatever reason didn't have, maybe I didn't have a recent backup. 2 apps were Tasker and GO Bookmark widget. When asked to change ID I selected "later" and after restoring 2 apps I imediatly deleted TB.
Reboot to see if I got errors... none
Setup all settings and tweaks I wanted.
Made Nandroid backup... no issues yet
I then deleted all TB backups I had on SD card figuring one was the culprit.
I am still nervous to re install TB but at least as of now I have a working nandroid to revert to so after a couple days I will reuse it.
As of now I have had no issues what so ever... and I can tell battery life on this Sonic rom is much better.
Glad your all sorted out . I do not think that Titanium Backup the App itself is was causing the issues. Although I do recognize somethings that could. Restoring GoLauncher with settings Data could cause issues. Especially from one Rom to the next. Hopefully your not trying to restore the Data settings you had on the Shift. Also with Handcent, I would not restore settings across different Roms.
TEAM MiK
MikROMs Since 3/13/11
com.android.phone has stopped
Jorgy11 said:
So I'm having a problem I can't seem to fix.
I'm rooted, have been running the stock everything but with a few tweaks and some bloat removed. Everything works great but I am hoping to improve battery life. So I researched a few ROMs and pick a couple to try. I can flash them just fine with no problems, get all my apps back and set up with no problems. and I can use the phone all day just like normal.
Now the problem: if ever I have to restart for some reason, or even after I make a nandroid back up, when it restarts and boots up I eventually get several messages where processes are one by one stopping. until the phone is useless and froze up.
So it goes through 10 or more of these:
Unfortunately, the process android.process.media has stopped
Unfortunately, the process android.process.phone has stopped
etc, etc,etc
I have tried everything I could find on here to fix, but it seems all fixes are for a single process failing. This happens to me on all Roms I have tried, but I am just wanting to run Sonic. Even if I restore the nandroid I get the messages. If I factory reset or restore my kid-of-stock backup I am fine. If I start over and reflash a clean Rom I can set up and use but as soon as I restart it happens again. Sometimes when restarting I get a message about android updating but can't figure out how to stop that from happening.
Thanks in advance for any help!!! This is very annoying.
Click to expand...
Click to collapse
I had the exact same problem with a reoccurring message that would flash on and off every second or so. I did both a data restart then a reboot of the android software by pushing the down volume button then holding the power button. When the LG logo appeared I released both buttons and followed the instructions for an android factory reboot. Apparently it is the SIM card. The android com.android.phone communicates with the SIM card and allows calls and texts to be sent and received using the android software. My SIM card got damaged somehow and could not receive the call from the android app com.android.phone. I had to buy a new SIM card for ten dollars and had my stored files on the SIM moved to the new one and no more problems. Telus and Bell move the files to the new SIM for free i'm sure other major service providers offer the same free service.
@pokey2000 Thanks for that info. But this is the Sprint S3 section. And the user you are replying to has a Sprint S3. Sprint phones are Cdma and do not have a removable sim card.
His issues where resolved 6 months ago. This is the second thread you bring back up that is old and dead. Please look at and read the thread. Before bringing dead topics back up.
Remember search is your best friend, Have a great day!

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