hi there!,my tytn worked great for over one year (never dropped,treated like a king;p) till yesterday ,all front buttons except d-pad just stop working, at first i have done HR but it didnt solve the problem then i reflashed device with several roms and still buttons dont work (yeah they work once for about 10s) ,so it makes my device rather useless as a phone
it looks for me like a hardware problem but i am not sure what really is going on and if it is possible to fix it somehow.
maybe someone has a solution for that?
any help will be appreciated
pksred said:
hi there!,my tytn worked great for over one year (never dropped,treated like a king;p) till yesterday ,all front buttons except d-pad just stop working, at first i have done HR but it didnt solve the problem then i reflashed device with several roms and still buttons dont work (yeah they work once for about 10s) ,so it makes my device rather useless as a phone
it looks for me like a hardware problem but i am not sure what really is going on and if it is possible to fix it somehow.
maybe someone has a solution for that?
any help will be appreciated
Click to expand...
Click to collapse
Quick question......you say you performed a hard reset?? This action requires you to use the two front soft buttons and the stylus...therefore those buttons must have worked??
I suggest you try flashing a new ROM to the device and seeing if this remedies the problem?
i used clear storage, but anyway first i used black satin then reflashed to schaps and then to new Pays 6.1 rom and buttons still dont work,so for me it doesnt look like problem with a rom
yeah
softkeys works when i perferm HR ,i checked it right now,but still they are useless
I have the same issue, the buttons work sporadically across several roms, including the official release... I too, have determined that it is a hardware problem... I am sending mine back for warranty repair, I just hate to be without it for any length of time... I also have the screen problem, where it fades to white and sometimes a soft reset doesn't work to bring it back to a visible state...
lol
it back to work all buttons works
Does anyone know how to fix the volume buttons when they get stuck. My volume down keeps on being a problem. Just randomly muting and booting into safe mode when it turns on. It's also hard to press
Sent from my Desire HD using XDA App
FCW said:
Does anyone know how to fix the volume buttons when they get stuck. My volume down keeps on being a problem. Just randomly muting and booting into safe mode when it turns on. It's also hard to press
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
have the same problem
same problem here. seems like a simple problem, but makes the phone totally useless.
rather strange how suddenly this problem arises with 3 different cases in just 3 days.
For me its definately a hardware issue. The phone had blatently been dropped as there was some damage there. It wasnt even clicking when I pressed it. I seem to have got it to work again now but Im going to try find a spare part for it in case it happens again although finding one seems to be an issue.
Here you go
http://cgi.ebay.co.uk/ORIGINAL-HTC-...K_Replacement_Parts_Tools&hash=item3cb89dd305
raze599 said:
Here you go
http://cgi.ebay.co.uk/ORIGINAL-HTC-...K_Replacement_Parts_Tools&hash=item3cb89dd305
Click to expand...
Click to collapse
cheers dude. I managed to find the HTC dissasembly video on youtube as well I wont be posting a link on here though because its the official HTC one with a warning about its distribution. I dont want to be responsible for the trouble it could cause the site. But Im sure you'll all be able to find it though
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Have you try factory reset? Backup data 1st.
Happened to me, I got a new screen under warranty.
i did not do a factory reset yet, because backup everything and saving passwords... it is also a hard work
but at last i will do it
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
BenPope said:
Happened to me, I got a new screen under warranty.
Click to expand...
Click to collapse
Same here, mine also get replaced under warranty and it is a hardware problem
i hope mine's is not a hardware problem, because i have no warranty
but for a 12 hours it works normal, i do not know what effects it but i make bluetooth on, and it seems normal now.
just strange
I had the same problem, they replaced the touch screen under warranty.
Even with an unlocked bootloader.
please please not he hardware problem i have NO WARRANTY
i had a similar problem on my first hox and it was replaced under warranty
my buttons were completely dead. yours seem to still have some life in them. try a factory reset. if that doesnt work then try holding all 3 keys at once for 3 seconds. i am told that this "resets" them
if neither of these work them i am afraid the screen is broken
Yeah it's broken.
In the HTC shop they reflashed the RUU just in case, but, it was broken.
Why do you have no warranty?
i have the same problem with the same facts
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One X (32Gb official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Can this be due to the recent update?
Hitman21R said:
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One turning official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Click to expand...
Click to collapse
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
shashanks said:
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
Click to expand...
Click to collapse
BUMP!
Is there anyone who can throw some light on this? I have been told that front panel is faulty and it'd cost me approx. 8k+ for the replacement of the entire front panel. I'd rather sell this than spend 8k on it.
Mine started doing the same thing and I also had no warranty for the device. The way I got around not being able to use the physical buttons was through an app called Button Savior. You can download it from the play store and there is a free version that functions perfectly well. If you aren't rooted then install the non-root version. This app puts touch buttons on your screen. It takes a little getting used to, but overall Button Savior was a great alternative for me.
htc one xl touch screen menu not working
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
christmobiles said:
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
Click to expand...
Click to collapse
There's no way the buttons will come to life after the reset. I tried all of that but to no use. As a last option, try to place all 3 fingers on the bottom buttons for few seconds (I've heard few cases reporting it to be the magic key but not in my case ). If still the things dont work, the only good option is to download this app called 'button savior'. This will save you from the big replacement expense (I think the front panel is close to 100$+ and about INR 8,000 here in India). As someone else also stated here, it will take you a little while to get used to it but believe me it will still be better than betting that kind of amount on a dead device. Good luck!
An alternative solution for hardware buttons problem
Hi guys,
After getting the same problem as all of you, and due to no warranty for my HOX, I searched over googleplay and find out this very useful application which replaces the hardware buttons, https://play.google.com/store/apps/details?id=com.smart.swkey , thanks to the developper he really saves my life and my HOX's life
Hope that this app will help you as it did for me!
Regards
My softkeys also didnt work BUT
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
VisruS???
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
.......
So how you found it? did you run any apps to find the virus? how you clean it?
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
THANK YOU!!! I was really desperate and without warranty. Try you said and it works. Too much porn on my HOX :angel:
My dhd volume buttons stopped working a while ago (unless u press really hard). I ordered a new button and it arrived a month later, now even with the new button, they r not working .
Also pushing the buttons with a pencil tip (without the volume rocker) still doesn't make it respond easily...almost completely dead
What am I supposed to do to fix it? DIY possible? Any suggestions are much appreciated.
Thx.
Sent from my GT-N7000 using xda premium
Probably while replacing the buttons u might hv damaged the motherboard flex cable which holds the volume keys from inside. I think u might need to replace it sorry.
Sent from my Desire HD using xda premium
I had the same issue, but after numerous rom flashes and updates it started working again...
Same with my WIFI it stooped working after on OTA update and now it works even better than it did before again due to flashing numerous roms...
I guess some of the good stuff justs sticks, but beware also some of the bad, as my 3G will not work on Jellytime and Icecreame Sandwich so I'm trying to flash a radio from SABSA Rom and hoping it will work
Hey there guys , I've been searching through the forum topics about my issue but so far I've found nothing close to my scenario.
A few months ago I bought my first HTC phone (M8). Its a great device for sure , despite the fact that I had to return it back twice.
First time it was a faulty microphone , so they sent me back a brand new device. Great isn't it ?
However recently I've noticed a few .... let me call them 'glitches' .
Let me give you some details on what I've experienced with the device:
Despite the issues that i'm going through ... the phone works great, but...
Sometimes the screen wont turn on when I'm receiving incoming calls (same goes for the alarm clock) but the phone is able to recognize touches - i've managed to pick up the call when I swiped the screen in the area where the "green" answer button appears .
The above issue doesnt happen so often but the thing that bothers me is the unlocking issue.
At first I thought that it was stuck or faulty power button.
When the phone is idle for some time and I pick it up and press the unlock button ... nothing seems to happen I've tried pressing it hard ... i've tried pressing it gently ... i've tried pressing it multiple times until the screen wakes up .
Same goes for motion launch unlocking .
When I use motion launch to unlock it the phone only gives me a vibration feedback ... and thats it until I try harder to bring the screen back to ''life'' .
(I can also press my security pattern buttons while the screen is dead and feel the phone vibrating , BUT NOT ALWAYS , sometimes is just .. dead )
I already sent the phone back describing the same problems and they just flashed the firmware , which did not fix any of the issues.
Stock Rom android 5.0.1 , not rooted
Soo what do you guys think? What can I do next .. is it android bug or a faulty unit ?
is it possible to be a sensor problem (proximity , accelerometer)
Already tried factory reset and dalvik cache wipe.
Any advice would be useful.
Thanks for taking your time .
Cheerz
I have the same issue. There are times it takes me hitting the power button 20 times for it to finally light up but I can press buttons with it black. The weird thing is it does it on every single ROM but I havent noticed it on Stock...maybe I'm not using stock enough to see. I'll probably throw stock on there today and take it into sprint and let them replace it.
I have the same problem whether it's on stock or custom ROM (KK or L). I am pretty sure this is a hardware problem. Unfortunately, my m8 is out of warranty so HTC won't fix it for free. I read it some where that it could be a faulty proximity switch so shining a light beam to the top part of the phone may wake up the screen. I haven't tried it yet because every time it happens, I don't have a flash light handy. It is an annoying problem to say the least.
When this happens, I pushed the power button, the volume up button, and swiping the screens. Eventually the screen would wake up and every thing works fine... until the next time.
Its a ****ing pain in the ass.
however none of the sensor reading apps report a faulty/stuck sensor.
the wors thing... I've already sent my phone for repair, describing the problems in details. .. and it took them a whole f*cking month to bring it back to me with no results.
I don't think they will replace it because its a problem that takes time to be experienced...and no one is going to wait for it to happen. ...
Any other ideas?
Should I wait for android 6.0 or should I try a custom rom too see if these problems presist.
Fml I love the phone but this is frustrating.
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Ozger said:
I have the same problem I think. I just bought an M8 on Ebay. I am S-off, unlocked and rooted, using the Viper Rom currently. I have also tried AICP, the stock Tmobile Rom and a few others. Same issue.
If I double tap, I feel the screen vibrate, but nothing comes on. Then, I keep pushing power button a few times. Sometimes it comes on and sometimes I am too impatient to wait, so I just hold power and volume up.
I also know that the phone internals come on, because after that vibration, I swipe up and push the screen a few times. Then, when I am fiddling with the power button and it does come on, I do see that there is an app already on the screen.
I think this is a rare issue, as I haven't even been able to find many posts regarding this. I may have to get a new one if this keeps going on so bad.
Click to expand...
Click to collapse
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Soulink said:
I am experiencing the exact same issue with my M8. I have seen a lot of people stating it may be a hardware fault related to heat and internals but something about how it reacts seems software related.
I really hope someone who has fixed or uncovered the reason comes forward. At this rate I may be switching back to a S4 LTE-A.
Click to expand...
Click to collapse
I think it IS hardware related. I was able to return that one and got another M8. No problems at all.