Develop Bugs

htc desire screen problem

hello. i have bought a desire few days ago. yesterday i notice a problem. i have search the internet but havent find anything similar.
when i press the power button to turn of the screen after i press it again to turn on my screen sometimes the screen turns green and i cant do anything.
this thing doesnt happens all the time. but is preaty annoying and i have to remove the battery.
does anybody have an idea what is the problem

I think it's a hardware failure. Best way is to contact HTC Support.

i am not sure if ita hardware problem. because i notice that moso of the time that this happens is when i lock my screen when an application is open.

nearxos said:
i am not sure if ita hardware problem. because i notice that moso of the time that this happens is when i lock my screen when an application is open.
Click to expand...
Click to collapse
I don't think you'll find that's an unusual thing to do! I do it all the time, and have never experienced the problem.
As has already been mentioned, chances are it is a problem with you particular device - especially since you haven't had it for long. However, it could be an app causing the problem, so I'd suggest a factory reset in the first place and see how it performs in a more "vanilla" state.
If it behaves itself, start adding your apps back in again, and hopefully you'll find one causing the problem.
Regards,
Dave

i have already did a factory reset a nothing change. i thing the problem is with the lock screen after i press the power button.. i install no lock now on my phone that disable the lock screen and seems to work ok now.
one thing i forgot to mention is that the problem apear after i did a factory reset.

if this was a hardware problem shouldn't be happening all the time?
i just send an email to htc and inform them with my problem.

nearxos said:
if this was a hardware problem shouldn't be happening all the time?
Click to expand...
Click to collapse
Turn it round the other way - if it was a software problem, it would be happening to everyone using the same ROM as you.
Regards,
Dave

yes i know that. but since i disable the lock screen. the problem dissapear.

Today I took my phone to the shop I bought it and after half an hour of trying to show to the guy there what's was the problem. He gave me a replacement.
-------------------------------------
Sent via the XDA Tapatalk App

I have the same problem
nearxos said:
yes i know that. but since i disable the lock screen. the problem dissapear.
Click to expand...
Click to collapse
Hello everybody, i'm fresh new.
Also on my htc desire I have this problem, if you are able to use the device, without see the screen content, you can also shut down the phone. I say shut down because the problem disappear if you stop the phone (or leave the battery) for some minute. it's like all the meroy needs to be lost.
I had this problems some months ago, I unistalled one-by-one the apps, and it worked, now I have installed (during the last 5 months) other apps, and from 3days ago it restarted with this problem.

Dextyle said:
Hello everybody, i'm fresh new.
Also on my htc desire I have this problem, if you are able to use the device, without see the screen content, you can also shut down the phone. I say shut down because the problem disappear if you stop the phone (or leave the battery) for some minute. it's like all the meroy needs to be lost.
I had this problems some months ago, I unistalled one-by-one the apps, and it worked, now I have installed (during the last 5 months) other apps, and from 3days ago it restarted with this problem.
Click to expand...
Click to collapse
Do the same procedure like before: uninstall apps until problem disappears.

MatDrOiD said:
Do the same procedure like before: uninstall apps until problem disappears.
Click to expand...
Click to collapse
I am doing but I'm not sure it's the best solution.
I think it is related to some apps, some software problem, but I removed almost all my apps.

I noticed also that if I press the lock/unlock button for some secs, the problem there isn't. But it happen again (most of the time) when I put the device on charge, without turn it off, then when it finished it's a little bit hot and the display doesn't work.
I think it's a problem of the lock button, not software.

what is the name of this app?
nearxos said:
i install no lock now on my phone that disable the lock screen and seems to work ok now.
Click to expand...
Click to collapse
what is the name of this app?
thanks

MatDrOiD said:
Do the same procedure like before: uninstall apps until problem disappears.
Click to expand...
Click to collapse
I think is a problem related to the memory of the phone. Because I don't have new apps on my Desire.
If I move all my apps on the SD Card, it never (almost) happen...but if some Widget, on the phone, starts in background..
when I push the bottom at the top...the display doesn't switch on.

nearxos said:
hello. i have bought a desire few days ago. yesterday i notice a problem. i have search the internet but havent find anything similar.
when i press the power button to turn of the screen after i press it again to turn on my screen sometimes the screen turns green and i cant do anything.
this thing doesnt happens all the time. but is preaty annoying and i have to remove the battery.
does anybody have an idea what is the problem
Click to expand...
Click to collapse
What version of android are you using? I personnaly only had that issue in htcs version of 2.1, and it only happened once in 2.2

I'm desperate
psycho693 said:
What version of android are you using? I personnaly only had that issue in htcs version of 2.1, and it only happened once in 2.2
Click to expand...
Click to collapse
I think I have the 2.2 and it happens always.
I try to delete most of apps tht I have, and it work for a while but after some hours..the display doesn't switch on.
I'va also delete files from the SD (I had only 400MB free).
I don't know How to fix it.
HELP ME PLEASE

If you are still under warranty, call htc.

screen problem
Hi just wondered if anyone else has had this problem bought a desire a few days ago seemed to work fine but it has begun to act a little strange from time to time. from time to time the touch screen will not work just locks up, also the screen goes crazy flipping from one screen to the next, came with android 2.2 but upgraded it to android 2.3 from the HTC official site using HTC sync thought this may stop it, it does not happen as often now but still does it have to turn the phone off then back on again for it to work, anyone got any ideas on this and how I may cure it Thanks for your time.
Nick

Rebooting Issue on Desire

Tried couple different roms, factory resets, full wipe etc, Phone is still rebooting itself after even 2 min usage on google maps, navigation
Is there a point to unroot the phone, come back to 2.1 ruu to find out or maybe the phone need to be send back for repair?
Thanks Guys

misiokicio said:
Tried couple different roms, factory resets, full wipe etc, Phone is still rebooting itself after even 2 min usage on google maps, navigation
Is there a point to unroot the phone, come back to 2.1 ruu to find out or maybe the phone need to be send back for repair?
Thanks Guys
Click to expand...
Click to collapse
It's a damn common problem on Desire. Also i have the same problem. When the phone try to connect to 3G network go in crash. Also i tried more times full wipe, hard reset, RUU. Nothing. The issue is HARDWARE. The only way is the substition og the phone (or of the motherboard).
Good Luck

Same for mine. Sent to HTC for repair
Sent from my HTC Desire using XDA App

Thanks Guys, That's what I thought but didn't like to put it through my mind,
One me thing: Do I need to raise a query on htc website? And of course unroot the phone to stock

misiokicio said:
Thanks Guys, That's what I thought but didn't like to put it through my mind,
One me thing: Do I need to raise a query on htc website? And of course unroot the phone to stock
Click to expand...
Click to collapse
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck

Yup, same here. I've allready sent my device for repair and now waiting for new device. It's hardware issue.
Regards, X.

My desire kept restarting whilst using open desire and dj Droid Rom. Since I've switched back to official 2.1 stock Rom not rooted my phones not rebooted once. So I'm not sure if its always a hardware related thing. Hmmm

SEngine said:
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Click to expand...
Click to collapse
By hard reset you mean to install RUU again?
thanks

SEngine said:
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Click to expand...
Click to collapse
Dude...a hard reset does NOT unroot the phone!
Go here http://forum.xda-developers.com/showpost.php?p=6710092&postcount=4 and read the How to Unroot your HTC Desire to stock section!
Good luck!

albino71 said:
Dude...a hard reset does NOT unroot the phone!
Go here http://forum.xda-developers.com/showpost.php?p=6710092&postcount=4 and read the How to Unroot your HTC Desire to stock section!
Good luck!
Click to expand...
Click to collapse
Sorry, After I wrote it down and think after,
I tried to run RUU and first get an error of Hbootloader and later during signatures,
My desire is sim free bought in UK, Tried Europe 1.15.405.1 release 121684 and 685,
Still same issue,
I've never restore a rooted phone before, Do I using a wrong RUU for this phone??
thanks

misiokicio said:
Sorry, After I wrote it down and think after,
I tried to run RUU and first get an error of Hbootloader and later during signatures,
My desire is sim free bought in UK, Tried Europe 1.15.405.1 release 121684 and 685,
Still same issue,
I've never restore a rooted phone before, Do I using a wrong RUU for this phone??
thanks
Click to expand...
Click to collapse
Probably you have bootloader 0.80
Try with stock ROM 1.21.XXXXXX
It's was ok for me

My Desire would soft-reset at least once daily on the stock 2.1 ROM. Switching to Cyanogen has fixed that. Which I was surprised to find.

SEngine said:
Probably you have bootloader 0.80
Try with stock ROM 1.21.XXXXXX
It's was ok for me
Click to expand...
Click to collapse
THANK YOU!
I think someone should put this info into the sticky topic, there is nothing to mention that you need this specific ruu to unroot 0.0 bootloader...
I will test the phone now to see if the reboots are still in th case...
Could anyone who send their phone away tell me how long would take to get the phne fix in uk? can they provide a replacement or up to us to bother?
Ta

I've noticed that mine will reboot constantly after I flash a new ROM.
However, I don't think it's the flashing that is the issue. See after a wipe and flash I usually sign into Google to get sync my contacts and calendar.
Since 2.2 the phone tries to automatically download apps from the market.
If I'm using HSPA (3G) to download while the phone is plugged in and charging I will 100% of the time get constant reboots until I physically remove the battery.
Even then, if I remove the charger and try the phone will keep rebooting. I usually end up having to charge the battery while the phone is off then remove the charger. It will then usually work with no issue or random reboots.
I've tested this when I'm using Wi-Fi - Never a reboot issue.
Also tested using extensive 3G (soon after flash) without charger plugged in. Phone will sometimes (maybe 25% of the time) go into a boot loop with each reboot occurring within a few minutes of each startup.
It's no secret that the phone gets hot when using 3G to download a lot of data. For some reason this is compounded after each flash.
I use syspanel to monitor battery temps and in the situations described above where the phone starts constantly rebooting the temps are around 36c - 38c. I'm not exactly sure because it reboots before I can get accurate temp.
I question syspanel accuracy because it feels bloody hot! Temps are normally usually around 22 - 27c and it feels cool to the touch. Hard to believe 10c can make that much difference.
Could this be a hardware design, like how CPUs will throttle once a certain temp is reached to prevent damage? Or maybe thermal paste (is that even used in phones?) not properly applied to some component on the PCB.
Perhaps others can comment on their battery temps. Sounds like that's the issue if maps and navigation (data + battery intensive) cause reboots.
Also, as mentioned by someone else I can't remember (sorry to the poster) after I update or restore Launcher Pro my battery drain becomes ridiculous (I've lost 100% in 4 hrs). Quick reboot after update or restore solves the drain.

Now the phone is running stock rom and radio,
Tried google maps today, and it only last for about 2 min before reboot, when the phone is in normal usage like calls and texts I never had a reboot,
Must be a overheating components, like you said thermal paste or something.
Tonite i will give them a phone and the courier to pick it up.
Do you think guys is worth to mention about mainboard? that will need to be replace or just mention overheating issues and constant reboots?
Do they provide a replacement unit for the time being?
Thanks all

misiokicio said:
Now the phone is running stock rom and radio,
Tried google maps today, and it only last for about 2 min before reboot, when the phone is in normal usage like calls and texts I never had a reboot,
Must be a overheating components, like you said thermal paste or something.
Tonite i will give them a phone and the courier to pick it up.
Do you think guys is worth to mention about mainboard? that will need to be replace or just mention overheating issues and constant reboots?
Do they provide a replacement unit for the time being?
Thanks all
Click to expand...
Click to collapse
That's exactly the issue I had - could replicate a reboot within minutes of Google Maps use. I also believe this to be a heat/paste issue, as the unit got incredibly hot (on one occasion almost too hot to pick up).
Mine was replaced as being faulty (with Virgin in the UK) after I recited several forums and a google search to the operative. You might be able to get this with Three if you push for it but Virgin are the only ones I know of actually replacing the handsets (FYI thier callcentre staff seem to know thier stuff).

I will miss my desire Courier will pick it up tomorrow and God knows how long it will take to get it fixed!!
Customer Service was excellent so far, the guy even said that this is actually quite a common issue with Desire( too much power inside such a small device)
Hopefully I'll get a new motherboard!
Thanks guys for all your help! Now is the time to start up OLD grandpa Sony Ericcson for the time being...

Reboot with GPS and Charging
Hi
I have send my desire for repair, because it reboots every time i use navigation and charging at same time. Navigation alone dosn't reboot.
I tried to reinstall, but HTC would let me have the file to try to rewrite the ROM.
I try to times to clear the phone several times, but now i just wait to see if they will find the problem or just rewrite the ROM.

lvt0751 said:
Hi
I have send my desire for repair, because it reboots every time i use navigation and charging at same time. Navigation alone dosn't reboot.
I tried to reinstall, but HTC would let me have the file to try to rewrite the ROM.
I try to times to clear the phone several times, but now i just wait to see if they will find the problem or just rewrite the ROM.
Click to expand...
Click to collapse
My idea is that HTC must change the phone
I have the continuos reboot issue and had many times reinstalled a stock HTC ROM. But nothing the phone restart continuosly
Best Regards

People, see this thread: http://forum.xda-developers.com/showthread.php?t=676402
It may be a hardware fault and seens to be a know issue for HTC (read the statements).
Read that thread and you'll see you have do send your Desire to repair/replace.

Periodical unlocking problem

Hi,
I'm a new member here. This is also my first android phone I ever had. I've searched if someone already has similar problem, but I didn't find any thread with the explanation so I decided to make a new thread.
Here is the situation:
I have Wildfire S, system is updated to android 2.3.5 ; software number 2.26.169.1
My problem is unlocking. Sometimes, when I press unlocking (power) button at the top of the phone light doesn't appear on the screen (only sensor buttons are lighten at that moment). After that I put my finger where ring lock should be shown and slide my finger up, and the phone unlocks... After pressing the power button at the top of the phone I should be able to see my screen (it should turn on), but that doesn't happen every time. I tried with restarting the phone. After restarting it works fine, but the same thing happens again lately.
Phone came with android 2.3.3. To solve the problem, I tried factory reset after the upload to 2.3.5 (thought it is going to return system to 2.3.3) but software version stayed on 2.3.5
If anyone knows how this could be solved, please tell me.
Thanks!

acot88 said:
Hi,
I'm a new member here. This is also my first android phone I ever had. I've searched if someone already has similar problem, but I didn't find any thread with the explanation so I decided to make a new thread.
Here is the situation:
I have Wildfire S, system is updated to android 2.3.5 ; software number 2.26.169.1
My problem is unlocking. Sometimes, when I press unlocking (power) button at the top of the phone light doesn't appear on the screen (only sensor buttons are lighten at that moment). After that I put my finger where ring lock should be shown and slide my finger up, and the phone unlocks... After pressing the power button at the top of the phone I should be able to see my screen (it should turn on), but that doesn't happen every time. I tried with restarting the phone. After restarting it works fine, but the same thing happens again lately.
Phone came with android 2.3.3. To solve the problem, I tried factory reset after the upload to 2.3.5 (thought it is going to return system to 2.3.3) but software version stayed on 2.3.5
If anyone knows how this could be solved, please tell me.
Thanks!
Click to expand...
Click to collapse
Are you running a custom rom, if you are, then i suggest you set your min frequency at about 200mhz. If you are using stock, unrooted, i suggest you take it to the HTC service center to get it fixed or better still, root it and enjoy the limitless possibilities of android! :good:

Thanks
blogslogger said:
Are you running a custom rom, if you are, then i suggest you set your min frequency at about 200mhz. If you are using stock, unrooted, i suggest you take it to the HTC service center to get it fixed or better still, root it and enjoy the limitless possibilities of android! :good:
Click to expand...
Click to collapse
Thanks for the replay. It is stock ROM. As I said I recently started using android. I'm not familiar with all of that possibilities it has. I'll consider what to do. Anyway thanks a lot!

In addition to your above mentioned problem I also had problems with the unlock screen. Sometimes it doesn't unlock easily and I hav to pull the ring 4 or five times to unlock it
Sent from my HTC Wildfire S with Beats Audio using XDA

MidhunCN said:
In addition to your above mentioned problem I also had problems with the unlock screen. Sometimes it doesn't unlock easily and I hav to pull the ring 4 or five times to unlock it
Sent from my HTC Wildfire S with Beats Audio using XDA
Click to expand...
Click to collapse
is ur phone rooted?

blogslogger said:
is ur phone rooted?
Click to expand...
Click to collapse
Ya my phone is rooted and I'm running cm9 alpha 6. But still I hav those unlocking problems.
Sent from my HTC Wildfire S with Beats Audio using XDA

Is HTC warranty affected by installing ROMs, CWM etc?

I installed Tigger's excellent WildChild ROM a couple of weeks ago using CWM. My phone is S-ON, so I unlocked the bootloader by downloading the file from HTC's site.
Now with typical timing my phone appears to have developed an unrelated problem with the touchscreen - after a short while of use, it starts glitching up and the touchscreen goes all screwy, acting as if I'm pressing in places I'm not pressing and stuff like that. I can unglitch it by pressing the power button off then on again, but it's really annoying and makes the phone nearly unusable.
So I'm thinking I'll need to return the phone to HTC - will my warranty be affected because I've unlocked the bootloader? Can I remove stuff like CWM and the modded ROM so when (if) I return it, they won't say I've invalidated the warranty?
Thanks a lot for any help.

No....they already know that you unlocked the bootloader since you did it via HTCdev.....
And PLEASE!!!! THERE IS A Q AND A SECTION HERE!! POST QUESTIONS THERE

csoulr666 said:
No....they already know that you unlocked the bootloader since you did it via HTCdev.....
And PLEASE!!!! THERE IS A Q AND A SECTION HERE!! POST QUESTIONS THERE
Click to expand...
Click to collapse
ah that's brilliant news, thanks for the help
sorry for posting in the wrong place. i'll continue this over in Q & A

Even i had the same problem .i just replaced the charger and reseted my device ,then the glitching had gone , just to make sure try a friend's charger to see weather the glitching is stopped or reduced
Sent from my HTC Wildfire S A510e using xda premium

ashrith n a said:
Even i had the same problem .i just replaced the charger and reseted my device ,then the glitching had gone , just to make sure try a friend's charger to see weather the glitching is stopped or reduced
Sent from my HTC Wildfire S A510e using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, I actually use several different chargers anyway and it doesn't seem to affect it. I've reset the phone to factory setting and cleared the Dalvic cache several times. Unfortunately problem still exists.
If you've ever tried to use your phone in the rain, the problem is very much like that. I really wish there was a way to fix it, but it looks like I'm going to have to send it back, and hopefully HTC won't complain that I've installed modded ROMs etc.

When I have had that issue when I turn of the screen and look at it at an angle there's usually a little non-glossy spot or two that you can slightly feel.cleaning them off usually fixes it .happens a lot after eating greasy foods. May our Mary not help but better then having to replace it

Repair bricked phone

Hi everybody!
I have an almost 2 years old DHD which I think is completely bricked. It was working for approximately one years perfectly and then suddenly it stopped working. Whenever I tried to turn it on, it only vibrated once and did nothing more. Sometimes it turned on and these working periods were enough to restore to stock condition (It was rooted and had Eng S-OFF before.). I had brought it to service and they said they was not going to repair it as the device got water damaged. I'm pretty sure it was not! After a few weeks, it started working again. I was using it for 3 months then it bricked again and it's the situation today as well.
Previous week I looked into the development thread and saw all of these new amazing roms. So I took my DHD to see if it's working or not. The situation is the same. Everytime I power it on, the phone only vibrates once and nothing happens. I'm not able to get into hboot mode. At some very rare occassions the phone turns on and works flawlessly till reboot. When I connect it with USB, the computer doesn't recognize it. Battery is charged, I even tried another battery.
Does anybody know what happens with the phone? I'm open to any possible solutions to try. Please don't suggest to bring it to service or repair it, because I have another phone, just want to try to recover it and ask your ideas about the problem.
Thanks in advance!
Greetings,
Adam

So you say you cant enter in fastboot or recovery?

Since it's intermittent, my guess is it is a hardware problem. Some kind of bad contact/loose connection. Make sure everything looks good on your battery door and the battery contacts inside the phone.

paescheh said:
So you say you cant enter in fastboot or recovery?
Click to expand...
Click to collapse
I cannot enter into hboot mode. Didn't try recovery, but assume it's the same.
waterbox said:
Since it's intermittent, my guess is it is a hardware problem. Some kind of bad contact/loose connection. Make sure everything looks good on your battery door and the battery contacts inside the phone.
Click to expand...
Click to collapse
I also think it's a hardware problem. Will take a more careful look at the battery.
Sent from my CM10-powered GT-I9103

need help
im having trouble finding post option on page.i recently rooted my phone.all was well until i used font app sms pro and emoji plug in.i also forgot o disable auo update.worked for 10 minutes then apps wouldnt load.whil attempting to uninstall via recovery...since no other options worked...i wiped my system....now recovery says E:no os...please help...im using vm htc 1 v cdma...

goofed again said:
im having trouble finding post option on page.i recently rooted my phone.all was well until i used font app sms pro and emoji plug in.i also forgot o disable auo update.worked for 10 minutes then apps wouldnt load.whil attempting to uninstall via recovery...since no other options worked...i wiped my system....now recovery says E:no os...please help...im using vm htc 1 v cdma...
Click to expand...
Click to collapse
Wrong sub forum buddy, post in the One V Forum.

Its possible that there isn't "water damage", but there could be moisture getting into the phone causing it to act erratic. To cancel out that possibility, submerge it in a closed container full of rice for a few days
Sent from a satellite