[Q] my wife's mytouch 3g slide - myTouch 3G Slide Q&A, Help & Troubleshooting

no matter what rom i put on the phone the darn thing just reboots itself, seems random and sometimes every hour or 30 min. can someone please help me out?

Is your data coverage iffy? I know that sent my g2 into fits. We avoid this by leaving wifi on all the time at home.
Sent from my T-Mobile G2 using Tapatalk

A little more detail could help.
ROM?
Radio?
Kernel?
Sent from my fingertips using Android.

You could try plugging it into the computer and running ddms (part of the android sdk) it will debug it and with any luck maybe catch an error on the shutdown?

Related

[Q] Question about Manf. Warranty

Hey everyone, I searched this question and could not find an exact answer. So if anyone of you would be kind and give me some insight on this, I would be forever grateful. Well recently my mytouch slide rooted screen decided to just..not work anymore? At first it would turn black (as if I pressed the top left key/lock) I would leave it alone for a minute, it would come back. Fine, no problem..well it did it again today and this time stayed off the whole day. Funny thing is you can tell the phone is working. Notification lights are working, the (G) button works as I can hear the beep waiting for voice command..etc.
Being that my phone was rooted, and I really had no way to restore the phone to factory default, the best I could do was flash ESPRIMG.zip and pressing vol up to start the updating process. Updating process worked, I can hear the tmobile jingle at boot instead of "Droid" boot sound that I had from the SLIDE MR1.v4 rom I had installed. (I can still see the device in ADB, don't know if thats a good thing.)
I called tmobile, went through the troubleshooting steps and they are sending a replacement out. I was advised it should be here within 7days (as I wasn't going to pay 19.99 for a 3 day service they offer). Will the phone I'm returning be fine? Will they know I had root and not issue me a replacement for free, but make me pay for one? Am I worried about nothing? Lol, any input would help!
edit1: Phone has never gotten wet, never dropped it..NEVER ABUSED period!
Thanks,
Niftymu
Sinced you flashed the stock ESPRIMG, and it seems to have worked (since you got the jingle back), it should be back to fresh unused condition.
You shouldn't have anything to worry about.
falken98 said:
Sinced you flashed the stock ESPRIMG, and it seems to have worked (since you got the jingle back), it should be back to fresh unused condition.
You shouldn't have anything to worry about.
Click to expand...
Click to collapse
Thank you Falken98! Lets just hope this replacement doesn't come with the new recovery thats being found on the latest OTA, it would make rooting..a pain in the butt, and I must have roootttt! If it does tho, oh well, there will be a way.
Just hope your replacement phone works... my 3rd slide should be here this week.
Sent from my T-Mobile myTouch 3G Slide using XDA App
My 2nd slide will be here this week for me to. I sent mine back cause of the keyboard an the replacement they sent had the same problem but worse. Hope the new one they send will be as easy to root as this one was.
Sent from ROOTED MyTouch Slide
What was wrong your keyboard??
Sent from my T-Mobile myTouch 3G Slide using XDA App
just flash back to default
What problems with the keyboard have you guys been having?
Sent from my T-Mobile myTouch 3G Slide using XDA App
My keyboard started getting really loose and progressivly got worse over a period of two weeks now. When I text on screen my phone wiggles back an forth its very annoying. The one they sent to replace this one was even worse an had that wiggle bad.
Sent from ROOTED MyTouch Slide
megan23247 said:
My keyboard started getting really loose and progressivly got worse over a period of two weeks now. When I text on screen my phone wiggles back an forth its very annoying. The one they sent to replace this one was even worse an had that wiggle bad.
Sent from ROOTED MyTouch Slide
Click to expand...
Click to collapse
If you don't mind me asking, you primarily typed using your keyboard as opposed to using swype?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Acually I hardly use the slide out keyboard I mostly do use swype thats why its even more annoying cause it slides when I'm just texting.
Sent from ROOTED MyTouch Slide
I am having a new slide sent to me because the camera doesn't focus right anymore..... I tried a bunch of different roms to see if that fixed it but it appears to be a hardware issue.... anyone else have the same blurry cam problem? I see alot of people are getting it on forums
megan23247 said:
Acually I hardly use the slide out keyboard I mostly do use swype thats why its even more annoying cause it slides when I'm just texting.
Sent from ROOTED MyTouch Slide
Click to expand...
Click to collapse
Oh I understand now! That is something that I have been wondering about. Will the locking mechanism eventually start to wear out due to old she. Have you received your new phone yet?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Recieved the new phone and this one has HORRIBLE light leaks coming out of the front case! WTF
Received my device today also. No light leaks, and came with .04s radio. Rooted it as soon as I got home so far so good.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
megan23247 said:
Recieved the new phone and this one has HORRIBLE light leaks coming out of the front case! WTF
Click to expand...
Click to collapse
So did you call Tmobile to return it for another phone? I cannot believe that phone came defective like that.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Im fixen to call them now. I wanted to show my bf first an make sure I wasnt just trippen...an I wasnt he saw the light leaks as soon as I turned the phone on. Ill let u know what they say in a min.
Sent from ROOTED MyTouch Slide
megan23247 said:
Im fixen to call them now. I wanted to show my bf first an make sure I wasnt just trippen...an I wasnt he saw the light leaks as soon as I turned the phone on. Ill let u know what they say in a min.
Sent from ROOTED MyTouch Slide
Click to expand...
Click to collapse
I look forward to hearing their response to your!
Sent from my T-Mobile myTouch 3G Slide using XDA App
Here is the link to what I ended up doing...
http://forum.xda-developers.com/showthread.php?t=750795

Evo restarts

I've searched and searched here and elsewhere for an answer to this question but haven't found an answer.
My Evo restarts "randomly" from time to time. Usually it's in the middle of the night while on the charger. It has, however, restarted either during or after a phone call but that is far less frequent.
I'm new to Android but my Evo is hardware 004 and have the stock rom unrooted.
I've dropped my evo once our twice, mind you not big falls but falls none the less. Also, I'm using the sprint extended battery.
Only reason why I know it's restarting is because I can check the juice plotter graph and the uptime.
Also since I've seen this question in other threads, no task killer but I'm using watchdog with just alerts you if something is going wonky
Is this an issue with the Evo, or should I be worried that it was dropped at all? Hope it's just an app issue
First and foremost, randomly restarting is the #1 complaint I've read on XDA in the EVO 4G section. I've suffered from it here and there and while other times I haven't the last set of threads I read regarding this implied that leaving WiFi on was to blame for some/most reboots. That being said, I am curious, have you left wifi on when rebooting occurred?
I have wifi enabled during the night when it is charging. The two times it restarted after or during a phone call wifi was not enabled.
I have juice defender and only recently set it up to leave wifi on when I'm in a wifi area because out really doesn't seem to drain that bad. I'll have tho disable wifi when my screen is off and see what happens.
Sent from my Evo using XDA app on the meow network
I would try what I've seen mentioned in other threads; turn your wifi sleep policy to never sleep and see if that helps.
Have it set to never sleep, just checked.
Sent from my Evo using XDA app on the meow network
Unibrow said:
Have it set to never sleep, just checked.
Sent from my Evo using XDA app on the meow network
Click to expand...
Click to collapse
Ok then welcome to the restart club
That being said, I am leaving my wifi off when not in use (SMS still works) and running the latest cm7 nightly and have yet to have a restart since I started doing this the other day. *shrug*
ok, well I'll set my wifi to disable when the screen turns off and see if I have any luck. I'll check to see if it restarts tonight or during the day but it usually happens in the middle of the night when it's charging.
Unibrow said:
ok, well I'll set my wifi to disable when the screen turns off and see if I have any luck. I'll check to see if it restarts tonight or during the day but it usually happens in the middle of the night when it's charging.
Click to expand...
Click to collapse
Post back your findings, if any, tomorrow... I am quite curious now.
Will do, but I'm unsure that this will fix it. My brother just recently got an Evo too and he leaves his wifi on nearly 24/7 and his uptime is 161 hours as of now. He restarted it himself 7 days ago because his wifi was having trouble staying on. I'm debating on whether I should exchange it for a new one since I'm still within my 30 days...I think
Sent from my Evo using XDA app on the meow network
Had wifi off and put it on the charger, restarted again in the middle if the night. I'm starting to think it's the charger. It's my old pre's charger. I'll use the htc one tonight and see what happens
Sent from my Evo using XDA app on the meow network
I am interested in this as well...my gf's evo is an unrooted 003 with the. 97 hboot....only reason she isn't rooted yet is because of the reboots....incase she needs to swap it out..... I doubt she has her wifi on, but she isn't home for me to check that.....are there any other thoughts on this or do the majority need to get a new device? I have tep on both phones...
Well mine restarted last night and wifi was off. My brother leaves wifi on nearly 24/7 and doesn't see restarts.
I'm going to switch the charger and see if I get any restarts. If that doesn't work, I may try reformatting
Sent from my Evo using XDA app on the meow network
I was getting a ton of reboots but then I rooted, not one reboot in 5 days.
Well, had a restart apparently an hour ago while the phone was in my pocket. No radios on. I guess going to try formatting.
Sent from my Evo using XDA app on the meow network
I had the same problem, started with few times and was getting worst, rebooting every time that I played youtube, slingbox pandora, anything that uses a lot of 3g, so I went to sprint I after 4 hours they trade my phone for a used one and two days later at 3 in the morning a reboot again two times, so what I am doing is turning airplane mode on when I go bed and no more reboots for now, is something with the 3g radio, is my guess but now I know never never never htc phone, After I payed $500 for I new phone I ended with I used one. BS.
flash calkulins format all, then flash rom and everything else fixed when that was happening to me
Anyone have tips for an unrooted evo? I am holding off on rooting my gfs evo in case I need to have her exchange it....
I reformatted so I'll have to see how it goes tonight
Sent from my PC36100 using XDA App
No restart last night but I didn't have it charging at all and I had restarted it myself about an hour before I went to bed because i had backed up some data. I'll see how the next 24 hours go.
Sent from my Evo using XDA app on the meow network
Unibrow said:
I've searched and searched here and elsewhere for an answer to this question but haven't found an answer.
My Evo restarts "randomly" from time to time. Usually it's in the middle of the night while on the charger. It has, however, restarted either during or after a phone call but that is far less frequent.
I'm new to Android but my Evo is hardware 004 and have the stock rom unrooted.
I've dropped my evo once our twice, mind you not big falls but falls none the less. Also, I'm using the sprint extended battery.
Only reason why I know it's restarting is because I can check the juice plotter graph and the uptime.
Also since I've seen this question in other threads, no task killer but I'm using watchdog with just alerts you if something is going wonky
Is this an issue with the Evo, or should I be worried that it was dropped at all? Hope it's just an app issue
Click to expand...
Click to collapse
I had an EVO on 004 I had to replace it with 003 and now no problems what so ever.

[Q] Weak Wifi Signal

So, lately I've noticed that my Evo seems to have a really weak wifi signal. My router is only about ~15 feet from my room and most of the time it can't pick it up. I have to practically stand in front of it to get it to connect. I was also at a friends house where his PS3 was connected but my phone wouldn't even pick up the network.
The weird thing is that this is my second Evo. My first Evo could connect from my room fine without any problems as far as I can remember so I don't see why this one can't do the same. Possible hardware problem?
Are you using a stock ROM ? Custom kernel ? What type of router are you using (and your friends)
Sent from my PC36100 using xda premium
What Rom?
Sent from my PC36100 using XDA App
I'm using the senseless version of MikG's 2.1+3.0 ROM. Have always ran his ROMs and have always worked great for me. Running ChopSuey as the kernal but before when I still had stock, I noticed the same problem. Also, I have a Netgear Wireless Router. Not sure what kind my friend has.
I would have thought that the kernel wasn't supporting wireless n but I'm pretty sure chop suey does. Go under settings>wireless network>WiFi go to advanced settings and check "best WiFi performance" might be the culprit ? If not then I would suggest a different ROM
Sent from my PC36100 using xda premium
I have had the same problem. Have been using the same rom and kernel for 3 weeks-a month issue started happening last Wednesday or Thursday. I literally need to be in the same room with my router...n can't get on open wifi. I have flashed diff roms n kernels. Reset my router and wiped my cache dalvik multiple times still barely working. If I am 15' away from router I have no signal or 1 bar. My ipod connects without a problem as well as my gf's EVO
Sent from my PC36100 using xda premium
I have had a similar issue, right when I connect to my router I have great connection but then about 5 minutes later my connection bars slowly go down until it disconnects? And that's having my phone in the same spot the entire time...
Sent from my Synergized Evo 4g
I have contacted HTC and Sprint regarding this issue. Sprint was not helpful at all, they stated they do not have any reported issues. I was using the Sprint chat so they suggested I call their technicial support team. I will try this after work. HTC ask me to do a factory restore, but that does not work either.
Anyone have any suggestions?
Well, I never knew that Wifi performance option was there but I found it and turned it on. I even rebooted my phoned just to make sure the setting stuck and it did. I tried Wi-Fi again and it didn't make any difference. I still have to be literally 5 feet from the router for it to work right.
As I previously said, my other Evo worked fine when I used Wi-Fi and I never noticed this problem. I'm beginning to think it's some sort of hardware problem.
As for the other people with this problem, what ROMs and kernals are you guys running?
In the lower right corner when you have the back off, do you see the red tape/antenna? Mine appears to be ripped prob happened when I was changing the back chassis. Make sure yours isn't torn or anything
Sent from my PC36100 using xda premium
I just looked and everything seems to be intact. I seem a few places where there is tape and no of it has been disturbed as far as I can see. But on another note, this is a new back assembly that I bought off Evo...could this be the problem?
possibly u may want to take it apart and make sure that the gold part is not broken or ripped any rip will cause an issue like this.
You can buy the wifi flex ribbons on ebay from HK for like $4.99.
When you swapped the back out did you peal off the tape or was it already on the new back chassis?

[Q] Complete Loss of Signal

I'm not sure if this is the right board to post this in, but here goes. I have a Samsung Galaxy Nexus on Verizon. I was running AOKP Milestone 5 and Franco Kernel Build 185 and things were great. Then yesterday I randomly didn't get any signal when I got back to my house. Before I always got enough signal to make calls and text. I thought that was weird, so I did a complete wipe and upgraded to AOKP Build 38 and Franco Kernel 185 again. I still had no signal. Thinking I messed something up in the process, I reverted back to a month old Nandroid when I had no problems, still nothing, after this I went back to AOKP Build 38 and Franco Kernel 185 again. I tried reflashing the 4.0.4 radio's before and that didn't work either. It has to be my phone because my parents and sibiling both still get signal fine with their non-smart phones. I'm willing to unroot my phone if it means getting service again. I've never really encountered this problem and would love it if anyone could point me in the right direction to fixing this problem. I took two screenshots of my phone status for you to look at
http://i167.photobucket.com/albums/u141/aznbrotha/2012-06-12030559.png
http://i167.photobucket.com/albums/u141/aznbrotha/2012-06-12030548.png
I've been researching and haven't found any solution to my problem. I would appreciate any help or direction given. Thank you.
Check Logcat and check dmesg from inside the phone. This will help show as to why to begin to narrow down.
Also, when you post these two logs, use pastebin.com
Sent from my Sensation using Tapatalk 2
geoffcorey said:
Check Logcat and check dmesg from inside the phone. This will help show as to why to begin to narrow down.
Also, when you post these two logs, use pastebin.com
Sent from my Sensation using Tapatalk 2
Click to expand...
Click to collapse
Thank you for your response, to be honest I didn't know what you meant by Logcat and Dmesg, so now I'm researching it and figuring it out. I will return with these pieces of information when I'm done. Thank you again for the response.
geoffcorey said:
Check Logcat and check dmesg from inside the phone. This will help show as to why to begin to narrow down.
Also, when you post these two logs, use pastebin.com
Sent from my Sensation using Tapatalk 2
Click to expand...
Click to collapse
I managed to get my Logcat. Here it is http://pastebin.com/Uf4QSfU2
Still working on getting that Dmesg thing. Not sure how to save it to a text file.
EDIT: here it is http://pastebin.com/4EcufH7T
If it's the phone and won't get a signal after what you've tried.. I would say either a bad sim (not sure how the sim could just go bad) or.. hell, radio failure? Sounds strange. Usually when people lose signal rebooting or airplane mode works..
joshnichols189 said:
If it's the phone and won't get a signal after what you've tried.. I would say either a bad sim (not sure how the sim could just go bad) or.. hell, radio failure? Sounds strange. Usually when people lose signal rebooting or airplane mode works..
Click to expand...
Click to collapse
Yeah, I'm not really sure what to do at this point. I do get signal outside my house and sometimes full 4G, but overall I get worse reception everywhere.
mengheng said:
Yeah, I'm not really sure what to do at this point. I do get signal outside my house and sometimes full 4G, but overall I get worse reception everywhere.
Click to expand...
Click to collapse
Oh you get signal? I thought you got none at all haha. Are you looking at bars or DBM readings?
joshnichols189 said:
Oh you get signal? I thought you got none at all haha. Are you looking at bars or DBM readings?
Click to expand...
Click to collapse
Well, I use to get a couple bars around my house. Now I get none. I am looking at bars. Now I have an X and am unable to send/receive texts and calls. I am thinking about unrooting my phone, going back to stock and locking my phone to see if it's a hardware thing.
Pretty sure it's a Gnex thing. I just bought mine and out of the box 4g only connect for 2 minutes then just goes out for a long time
Sent from my Galaxy Nexus using XDA
iTreezy said:
Pretty sure it's a Gnex thing. I just bought mine and out of the box 4g only connect for 2 minutes then just goes out for a long time
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Yeah, I just unrooted my phone, put stock back on and everything. Not working, thinks it's a hardware problem.
It's hardware. I went through 7 replacements from Verizon before I got one with a good screen and working radios.
Sent from my Galaxy Nexus using XDA
SnrSuave said:
It's hardware. I went through 7 replacements from Verizon before I got one with a good screen and working radios.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I'm so lazy that I don't want to go through the hassle of replacements -_-
Does anyone know exactly why it's a hardware problem? Because it does connect for me but only for a minute or so

over heating!!!

well my phone keeps overheating, along locking up also. what is causing this? did it all day in the truck but i get home and fine im thinking?
Nabisco_12 said:
well my phone keeps overheating, along locking up also. what is causing this? did it all day in the truck but i get home and fine im thinking?
Click to expand...
Click to collapse
Were you traveling through low signal areas? If so that's probably the culprit, your Epic is working extra hard to keep a signal... or maybe the areas you were traveling through were having problems (updating as they call it, lol) with the network...
YES LOL, So what should i do? i use it for work and really cant turn it off i need my updates or messages ASAP, but if im in a low service area should i turn off the data or the network? is there any way to limit it so it can b left on but search so much it overheats?? Thanks!
Nabisco_12 said:
YES LOL, So what should i do? i use it for work and really cant turn it off i need my updates or messages ASAP, but if im in a low service area should i turn off the data or the network? is there any way to limit it so it can b left on but search so much it overheats?? Thanks!
Click to expand...
Click to collapse
You can switch to Verizon and get better service but that is pretty much all...
Sent from my Galaxy Nexus using Tapatalk 2
Nabisco_12 said:
YES LOL, So what should i do? i use it for work and really cant turn it off i need my updates or messages ASAP, but if im in a low service area should i turn off the data or the network? is there any way to limit it so it can b left on but search so much it overheats?? Thanks!
Click to expand...
Click to collapse
You could always try different modems... and if you're running cm7/9/10 or any variant of those you can try out the nexuz 4g modems... check out development to read about your options further... haven't had a dropped call since switching to the crespo4g modems... if it don't help, you can always switch back....
Does your epic sit in the sun while you're riding around?
Sent from my SPH-D700 using xda premium
My phone does this too....when I'm in the movie theatre or in a classroom...Phone gets extremely hot and you can literally see the battery percentage drop....I just put it in airplane mode....sucks that this is the only way to stop this.
Edit: Actually starting using Miui 2.3.9 Gingerbread and it didn't overheat!!!!! Will be using this for awhile!!!!!
Sent from my SPH-D700 using xda premium

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