Evo restarts - EVO 4G Q&A, Help & Troubleshooting

I've searched and searched here and elsewhere for an answer to this question but haven't found an answer.
My Evo restarts "randomly" from time to time. Usually it's in the middle of the night while on the charger. It has, however, restarted either during or after a phone call but that is far less frequent.
I'm new to Android but my Evo is hardware 004 and have the stock rom unrooted.
I've dropped my evo once our twice, mind you not big falls but falls none the less. Also, I'm using the sprint extended battery.
Only reason why I know it's restarting is because I can check the juice plotter graph and the uptime.
Also since I've seen this question in other threads, no task killer but I'm using watchdog with just alerts you if something is going wonky
Is this an issue with the Evo, or should I be worried that it was dropped at all? Hope it's just an app issue

First and foremost, randomly restarting is the #1 complaint I've read on XDA in the EVO 4G section. I've suffered from it here and there and while other times I haven't the last set of threads I read regarding this implied that leaving WiFi on was to blame for some/most reboots. That being said, I am curious, have you left wifi on when rebooting occurred?

I have wifi enabled during the night when it is charging. The two times it restarted after or during a phone call wifi was not enabled.
I have juice defender and only recently set it up to leave wifi on when I'm in a wifi area because out really doesn't seem to drain that bad. I'll have tho disable wifi when my screen is off and see what happens.
Sent from my Evo using XDA app on the meow network

I would try what I've seen mentioned in other threads; turn your wifi sleep policy to never sleep and see if that helps.

Have it set to never sleep, just checked.
Sent from my Evo using XDA app on the meow network

Unibrow said:
Have it set to never sleep, just checked.
Sent from my Evo using XDA app on the meow network
Click to expand...
Click to collapse
Ok then welcome to the restart club
That being said, I am leaving my wifi off when not in use (SMS still works) and running the latest cm7 nightly and have yet to have a restart since I started doing this the other day. *shrug*

ok, well I'll set my wifi to disable when the screen turns off and see if I have any luck. I'll check to see if it restarts tonight or during the day but it usually happens in the middle of the night when it's charging.

Unibrow said:
ok, well I'll set my wifi to disable when the screen turns off and see if I have any luck. I'll check to see if it restarts tonight or during the day but it usually happens in the middle of the night when it's charging.
Click to expand...
Click to collapse
Post back your findings, if any, tomorrow... I am quite curious now.

Will do, but I'm unsure that this will fix it. My brother just recently got an Evo too and he leaves his wifi on nearly 24/7 and his uptime is 161 hours as of now. He restarted it himself 7 days ago because his wifi was having trouble staying on. I'm debating on whether I should exchange it for a new one since I'm still within my 30 days...I think
Sent from my Evo using XDA app on the meow network

Had wifi off and put it on the charger, restarted again in the middle if the night. I'm starting to think it's the charger. It's my old pre's charger. I'll use the htc one tonight and see what happens
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I am interested in this as well...my gf's evo is an unrooted 003 with the. 97 hboot....only reason she isn't rooted yet is because of the reboots....incase she needs to swap it out..... I doubt she has her wifi on, but she isn't home for me to check that.....are there any other thoughts on this or do the majority need to get a new device? I have tep on both phones...

Well mine restarted last night and wifi was off. My brother leaves wifi on nearly 24/7 and doesn't see restarts.
I'm going to switch the charger and see if I get any restarts. If that doesn't work, I may try reformatting
Sent from my Evo using XDA app on the meow network

I was getting a ton of reboots but then I rooted, not one reboot in 5 days.

Well, had a restart apparently an hour ago while the phone was in my pocket. No radios on. I guess going to try formatting.
Sent from my Evo using XDA app on the meow network

I had the same problem, started with few times and was getting worst, rebooting every time that I played youtube, slingbox pandora, anything that uses a lot of 3g, so I went to sprint I after 4 hours they trade my phone for a used one and two days later at 3 in the morning a reboot again two times, so what I am doing is turning airplane mode on when I go bed and no more reboots for now, is something with the 3g radio, is my guess but now I know never never never htc phone, After I payed $500 for I new phone I ended with I used one. BS.

flash calkulins format all, then flash rom and everything else fixed when that was happening to me

Anyone have tips for an unrooted evo? I am holding off on rooting my gfs evo in case I need to have her exchange it....

I reformatted so I'll have to see how it goes tonight
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No restart last night but I didn't have it charging at all and I had restarted it myself about an hour before I went to bed because i had backed up some data. I'll see how the next 24 hours go.
Sent from my Evo using XDA app on the meow network

Unibrow said:
I've searched and searched here and elsewhere for an answer to this question but haven't found an answer.
My Evo restarts "randomly" from time to time. Usually it's in the middle of the night while on the charger. It has, however, restarted either during or after a phone call but that is far less frequent.
I'm new to Android but my Evo is hardware 004 and have the stock rom unrooted.
I've dropped my evo once our twice, mind you not big falls but falls none the less. Also, I'm using the sprint extended battery.
Only reason why I know it's restarting is because I can check the juice plotter graph and the uptime.
Also since I've seen this question in other threads, no task killer but I'm using watchdog with just alerts you if something is going wonky
Is this an issue with the Evo, or should I be worried that it was dropped at all? Hope it's just an app issue
Click to expand...
Click to collapse
I had an EVO on 004 I had to replace it with 003 and now no problems what so ever.

Related

Is your EVO soft resetting automatically or on its own?

Mine just started to after lunch today. I've had it on the desk and saw it restart about 3 times in less than a 15 minute window.
How do I know this just started and it hasn't been going on in my pocket? Well over the weekend I would have heard it reset (since it's not on silent/vibrate like it is at work). It also significantly drains the battery more if you are constantly soft resetting it/turning it off and on.
So is anyone else having this issue? I need to figure out if it was just a freak occurrence or if something is wrong with it.
I did NOT root it, running everything stock - I did some updates on some apps I have installed but no new programs installed in a couple of days - again this just started happening today in the last couple of hours.
And besides email and messaging, I'm not running anything in the background like Pandora or eBuddy, so I don't think it's a program causing it to reset.
Edit:
Not sure if this is the best category for the thread, but I could not find any threads similar to this besides the battery issue in general. Apologies if this thread already exists somewhere.
No uncalled for restarts here. Open the back, pull the battery, check the contacts? Is it plugged in when it does this? Try padding the battery with a folded piece of paper between the door and battery to ensure a snug fit. If it still does that, time to go to a store.
@Jye75
Thanks, I have pulled out and looked at the battery. I have that Seido case they were slangin' at Best Buy on it, I don't think there's an issue with the contacts.
One weird thing is during one of the automatic restarts, the phone made the start up sound. I had the phone on vibrate and the start up before that (and after when I manually restarted it) did not have a tone. Very odd... perhaps it's possessed.
Odd indeed... drop by a Sprint store, would be my next move.
It happened to me two times today since I did the full root last night. The last time it happened, I clicked on a input field and it restarted...
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
heed316 said:
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Click to expand...
Click to collapse
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
blakejohnson86 said:
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
Click to expand...
Click to collapse
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
pekosROB said:
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
Click to expand...
Click to collapse
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
marcosowns said:
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
Click to expand...
Click to collapse
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
pekosROB said:
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
Click to expand...
Click to collapse
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
marcosowns said:
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
Click to expand...
Click to collapse
Sounds like a plan. Still no problems so far with data always on.
FWIW I also did the battery trick by switching the phone to CDMA auto from GSM auto. Supposedly you have to do it everytime you boot your phone, and it's supposed to help with battery life. Thread here:
http://forum.xda-developers.com/showthread.php?t=700601
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet. Then again, it took a little while for it to start resetting last time so we'll see I guess. Could just be some glitch in the software that putting a new rom on has fixed...
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet.
Click to expand...
Click to collapse
Mine had been the complete opposite, I have had data off, and when I turned it on yesterday it started reseting, I turned data back off last night and have had no more problems...
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I had this happen to me while I was trying to talk on the phone and use google navigation at the same time while running the Overclocking widget to throttle my cpu to 285mhz when the screen was off. Whenever I turned off the screen my phone would reboot.
My guess is that there some issue there where the cpu cant keep up with the heavy usage, locks up and forces a reboot...
I've since gotten rid of the OC widget, rooted my phone and installed a custom rom. I've not had it happen since, of course I havent tried talking and using google nav yet.
I've also noticed that advanced task killer caused the htc sense launcher to reboot (force killed) every once in a while... I've gotten rid of that too...
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
widjit said:
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
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Click to collapse
This happened to me today, in-call. My phone has reset 6 times since then off-call.
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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Click to collapse
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
heed316 said:
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
Click to expand...
Click to collapse
Me too, I'm totally stuck on part 2 though...
widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
Click to expand...
Click to collapse
Wow dude I'm sorry to hear you're having that much trouble. I'm on step 2 of part 2 of Toast's root method but running into major issues. Since I did step 1 (and before that I enabled data always on again) I haven't had a reset issue.
For the record, my Hardware version 2.
Do you guys think this is a widespread or isolated issue? I'm surprised it hasn't happened more or less, in other words I figured there would be either a lot or hardly any comments about it. This medium sized number is interesting.

My phone is messed up

About 6 times a day, the capacitive button on my phone will randomly get pressed by the phone. I'll be holding the phone, and the phone will go crazy. There is no rhyme or reason why it occurs; it just happens. other times, it will just vibrate, and menu items will open and close. I can also feel all the haptic feedback when this is happening.
Sometimes it ends calls, sometimes pushes the menu button like crazy, and eventually locks the phone up for 5 seconds. I can remedy the situation by turning off the screen.
I took the phone in, but was unable to replicate the issue for the rep to see. He tried for 10 minutes and gave up. I wanted to let him know I wasn't just making up stuff, so I tried in store for 75 minutes. (Just so you know, its not related to too many running apps. I have already tested this) He then told me on my way out to brick my phone so sprint would be forced to repair it, which I do not want to have to do.
So I called up tech support. and whats typical of Sprint is to find everything else to assign to blame so they can just call it a day and not have to do anything. The newest blame is being put on the Network Vision upgrade since I live in Chicago. I have 6 lines on my family plan, and none of the other 5 phones are having any issues. Now tech support is telling me to go back to the store. The phone is driving me crazy now. I've reset and reflashed the phone to stock EL29 numerous times and the issue wont go away. I've also deleted everything on the internal SD card. I've reset via ##786# too. The phone is just plain screwed up.
I have TEP. What should I do at this point? Is anyone here a tech?
Thanks.
I'm not a tech and not trying to be smart, but have you tried flashing non-stock EL29 based roms, like Calkulin's or Blazer's? I would try other roms Gingerbread or ICS, just to rule out any software issues.
yes. i used to be on Calkulin's when this started happening (about a month ago), so i went back to stock, and the problem persisted.
So you're saying this didn't happen before flashing Calkulin's rom? I would keep trying other non stock roms (even ICS roms) to make sure. To install ICS roms, you need to flash EL26 CWM5 kernel (Gingerbread), then the rom. Also flash Calkulin's format all.zip (you may have already done this), because it wipes data, cache, as well as system partition. Factory data reset does not wipe system partition, I believe (I might be wrong)
Happened to my old E4GT. Menu button kept pressing itself but then it got bricked and replaced ;p
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make sure your screen is clean.
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Had something similar happen with my first Pre years ago. I'd get woke up in the middle of the night by my phone performing weird activities and then awoke one morning to find it stuck in airplane mode and unwilling to be coaxed out of it.
Took it to the local store (was a corporate store at the time) guy was super nice and swapped it out without any hassle. Man do I miss that store. :-(
I have the same issue with my phone. I thought at first it was some sort of corruption on my blazer Rom, so I flashed multiple other roms with the same outcome. I haven't tried taking it to a store yet, but if this problem gets any worse, I might just have to use my tep for once.
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This was happening like crazy when I was on the latest Calkulin ROM. I switched to CM9 and it was still happening. Menu kept popping up, phone would randomly reboot and sometimes the screen would just go black without shutting the phone off and I could not wake it up without a manual reboot.
Today I used sfhubs One-Click for stick FD19 and haven't had any issues at all. So far my phones been rock solid for at least 12 hours, whereas before I would have seen these issues pop up several times within that time frame.
lets just hope it stays that way
I've heard this was happening in low signal areas. What was the signal like when it started?
Yup mine is doing this too. I bought this phone used on craigslist about two months ago and it started acting up about a week ago
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Messed up
I am a lead tech at a corporate store fairly close to you (a few hours). If I find no evidence of corrosion or other liquid damage, I would be happy to order a replacement for you. Your disadvantage would be time to get here, and since seed stock is incredibly rare for this device, the trip would likely have to be made twice. PM me for further details.
This happens to me too on blazer 4.0 and blazer 4.1.... ITS very annoying
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Just got mine replaced and the brand new one is doing it stock. Usually when the battery gets below 30%.
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stargaterules said:
I've heard this was happening in low signal areas. What was the signal like when it started?
Click to expand...
Click to collapse
You beat me to the post. It still happens on ICS in low signal areas..on 3g and 4g. It must be a flaw. I have tried it in known dead spots on about every ROM since launch. As soon as you get on the edge of a dead or very low signal spot, a random vibration then menu Popup or recent tasks on ICS.. its frustrating
Sent from either ET4G or NS4G using Xparent Tapatalk 2
i am not in a low signal area at all, and I have tested this theory
My phone did this once a few weeks ago. It was only the menu button and I was on the main home screen so it kept popping up the menu options. Shut it down and restarted and it hasn't happened since.
I have the EXACT same problem! I have concluded that it only happens in low signal areas, and it only affects some phones. Its EXTREMELY ANNOYING! I mite get mine replaced, being that my sprint store is very reasonable. What I do is put the phone in airplane mode when I'm on wifi and use Google voice for texting. This fixes the problem immidiately but only works until you turn off airplane mode. Let me know if that works.
I'm pretty sure this is a Samsung phone issue in general. It happens in low signal areas. My E4GT does it occasionally, and my fascinate used to do it as well.
Though, I will say the e4gt is not nearly as bad as the fascinate was. If you were in a low signal area with that phone, it was literally unusable because it would back out of everything you tried to do, or the settings menu would keep popping up and closing.
I've had the menu button pop up on the e4gt and a few phantom key presses in low signal areas, but nothing near what I experienced on the fascinate.
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Mobile Network Error?!

Alright so i've been having this problem on and off latley and its getting on my nerves. I will randomly throughout the day lose all mobile connect and revert to roaming. i know its not with carrier dropping the signal because ive called and asked for status in my area. If i reflash my current rom i will gain 3g again for about 10 minutes then lose it. I have attached a picture of all my phone specs.
Any ideas whats going on and how to fix it?
Does it happen on gingerbread roms or just on ics?
not sure. only had AOKP build 37 flashed
Sorry seen your other post with your other issues. I see you are on the new software and stuck with s on. If you want stable awesome rom with everything working I recommend the M5.01 ext4. Awesome ROM actually made me like sense and everything works great!
I had this happen 3 times today. I am rooted running andybones stock.
However my wife was on her unrooted totally stock rhyme when she got home a few hours ago and she said she got the popup as well. So it wasn't just my phone. Seems like it could be a problem with the network in our area.
I updated my prl last night on got a new number 52811. Now the problem seems worse. Called Verizon and they confirmed that that is the current prl. Also today my battery dropped from 80% to 30% in about 3 hours. Not really sure what is happening. Thought it was a Verizon thing but now out seems it might be my phone. Guess I will try to mess with the internal antennae.
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ryryrocco said:
I updated my prl last night on got a new number 52811. Now the problem seems worse. Called Verizon and they confirmed that that is the current prl. Also today my battery dropped from 80% to 30% in about 3 hours. Not really sure what is happening. Thought it was a Verizon thing but now out seems it might be my phone. Guess I will try to mess with the internal antennae.
Sent from my ADR6350 using XDA
Click to expand...
Click to collapse
yeah verizon is trying to send me a new inc 2 but they have none available to be shipped out until next week....
I really think it is a network issue and not a phone issue (although it could be something related to the antennae on the back cover).
I have noticed my phone getting hotter than usual only on the bottom half only when I am using 3g (but not on wifi at all) as well as network issues such as jumping to 1x where I always have 3g service after updating my PRL yesterday. i called verizon and they verified that it is the current PRL 52811.
The network issues are more noticeable if I hold the phone anywhere on the bottom half.

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
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Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
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Click to collapse
I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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Click to collapse
I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Click to expand...
Click to collapse
I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
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Click to collapse
Sent from my SPH-D710 using xda premium
I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
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This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

faulty nexus?

i ordered a verizon nexus off ebay for a decent price. physically it looked great but the battery life has been pretty bad. overnight i can get it down to 3% an hour discharge just sitting there, but when i actually use it i'm lucky to get an hour and a half screen on time. and that's using an underclocked kernal.
also, it seems that no matter what rom or kernal i use i get a freeze once a day where i have to pull the battery. not an SOD but the screen is on and frozen and the phone is totally unresponsive. stock or custom rom, stock or custom kernal.
did i get hosed with this phone?
PS i ordered a new samsung battery just in case but it didn't help
We need more information. Sound like user error?
Sent from my Galaxy Nexus using Tapatalk 2
how in the world did you come to that conclusion? and what other information would you like? this isn't even close to my first android phone
ok more info.. LTE off. bluetooth off. wifi off. screen on auto (i know the auto isnt' the best but i need to be able to see the screen when i'm out in the sun) couple of phone calls, couple of texts. checked FB a few times. if i'm using the phone for 5 minutes i can watch the battery go down 2 ticks.
also some times when i wake the phone up it lags like mad until i turn off the screen and turn it back on. raised the minimum CPU speed but it still does it. also the phone does go into deep sleep and doesn't seem to wake itself often
ok my phone just froze in recovery too. something is not right here
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium
Winesnob said:
My guess is main board. My first GNex had little flaws that I thought were just software/New technology problems - NFC tags were often hard to register, reboots at random, power button taking a few tries to activate from time to time, device freezing at odd times. Then one day it just wouldn't turn on. Still under warranty, got it replaced, and now realize how defective it was.
Sent from my Xoom using xda premium
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Click to collapse
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
i think i kno whats causing the lag ! i cant really say but battery life ! to get rid of the lag install this app https://play.google.com/store/apps/...wsMSwxLDMsImNvbS5rb3ZpdC5wLmZvcmV2ZXJnb25lIl0.
let it fill ur sd card and when its about 90% or so done ! stop the filling and do "release free space" then reboot bout 3-4 times ! ur lag should be gone !
it worked for me , cant really say it'll work for u ! but give it a shot
edit- DO NOT USE THE PHONE (no sms,calls NOTHING) while this procedure is going on, or else itll freeze and get stuck on bootanimation (at times ) ! and prevent it from going to sleep ! do 10 min for screen timeout in display settings !
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
jimmyco2008 said:
That's one of the most ridiculous things I've ever heard.
Someone else try it! lol
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Click to collapse
Can attest to the app "Forever Gone" doing its job. :good:
well it looks like its a moot point anyway. i bought this phone so i could go prepaid when i left my job but verizon is ridiculous with their plans. they won't let me put the nexus on a prepaid plan , but they'll let me get 300 mb of data for 80 bucks a month! bunch of thieves. i guess i'm gonna get a nexus 4 and tmobile prepaid
I feel ya man, this is probably my last Verizon phone, bought it off contract too so I can leave anytime B)
Verizon's 3G has gone to hell in many places, like Sprint-speed, I mean 4G my record is about 33 Mbps down, but I live in an "Extended 4G Coverage Area", A.K.A. no 4G and barely any 3G, where I'm lucky to pull 200 kbps down...
T-Mobile doesn't have this problem, and I don't need the exclusive Verizon coverage anymore... Looks like I made up my mind lol, no I'll be here for a while.
Sent from my Galaxy Nexus using xda app-developers app
murso74 said:
i guess since i'm not the original owner i'm probably out of luck. guess i'll contact the seller and see what happens
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Click to collapse
That doesn't matter. The warranty goes with the phone, not the owner. As long as its under warranty they will replace it.
Sent from my toro+ via Tapatalk
hmm maybe i'll send it to them then and then sell it on ebay. thanks

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