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Hey people,
my OnePlus 3 loses much energy (up to 3 percent in 5 Minutes) if it’s inside my pocket (!) - especially then if I move at the same time.
I have already disabled the gesture functions - however, the problem remains.
Actually the problem can only be reproduced in my pockets
- latest Stock-ROM
- no root or other deep system changes
Any ideas how to narrow down this issue?
Best Regards,
Chris
Gesendet von meinem ONEPLUS A3003 mit Tapatalk
Well me getting same problem.. still not figured out issue.
Sent from my ONEPLUS A3003 using Tapatalk
dont use it as your pocket vibrator then...
have you checked the smart lock? it can keep your phone unlocked while you carry it.
Hastaloego said:
dont use it as your pocket vibrator then...
have you checked the smart lock? it can keep your phone unlocked while you carry it.
Click to expand...
Click to collapse
Hahaa ;p
well, smart lock is not active in my phone...
Does it only happen when the screen / fingerprint scanner are against your body? Maybe they are detecting skin through your clothes and constantly trying to do something?
binners said:
Does it only happen when the screen / fingerprint scanner are against your body? Maybe they are detecting skin through your clothes and constantly trying to do something?
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Click to collapse
This. I think this is causing the issue. If you are slightly warm/damp/moist (someone reading hates that word ), it will try and scan your leg. My guess is perhaps it's not checking the ambient/proximity sensor to see if it's in the pocket or not.
I had this issue on the OnePlus 2 as well, although not as bad.
binners said:
Does it only happen when the screen / fingerprint scanner are against your body? Maybe they are detecting skin through your clothes and constantly trying to do something?
Click to expand...
Click to collapse
thebcooper said:
This. I think this is causing the issue. If you are slightly warm/damp/moist (someone reading hates that word ), it will try and scan your leg. My guess is perhaps it's not checking the ambient/proximity sensor to see if it's in the pocket or not.
I had this issue on the OnePlus 2 as well, although not as bad.
Click to expand...
Click to collapse
Thanks guys!
I'll try to wear the phone outward inside my pocket to see whether the problem still occurs.
Btw, i did some tests via "GSam Battery Monitor" and figured out the main-process which is producing the problem:
It's the "kernel". Does the kernel controls one of the mentioned sensors (ambient/proximity sensor) ?
MagDag said:
Thanks guys!
I'll try to wear the phone outward inside my pocket to see whether the problem still occurs.
Btw, i did some tests via "GSam Battery Monitor" and figured out the main-process which is producing the problem:
It's the "kernel". Does the kernel controls one of the mentioned sensors (ambient/proximity sensor) ?
Click to expand...
Click to collapse
Just be more wary of the screen being knocked/bumped!
Yeah that handles hardware as far as I know (might also be under other processes if they use it too though)
Alright, thanks for your quick feedback.
I guess i will reset my phone now...
I'm pretty sure it's the fingerprint sensor. Really sad to see that OP3 has this issue too, this started happening to me on OP2 too after the marshmallow update. They made the fingerprint scanner much more sensitive, greatly improving it's speed but this started happening. The workaround is to keep the phone in your pocket screen facing outwards...
I have the same problem. It should be fixable via system update to not activate the fingerprint sensor while the proximity sensor detects something.
Or am i missing something here?
Same issue here
Same issue. It's kind sad that OP can't handle this to prevent waking up using proximity sensor like it happens with duoble tap. I hope that they will release an update soon.
Is there anything in settings called "pocket mode"?? a friend has a THL phone that has pocket mode which stops the phone from doing anything when it detects its in a pocket
Nope, I've searched whole settings and there no option like 'pocket mode'.
same issue and the screen is showing the message "too many attempts. try again later" i can't use my smartwatch because the phone make a call or sent a message it self in my pocket.
I've created an e-mail to support with issue describe. Will update thread while getting reply.
Yes this is a bad bug which OP need to fix asap.
So what's the solution to the problem, finally?
MagDag said:
Hey people,
my OnePlus 3 loses much energy (up to 3 percent in 5 Minutes) if it’s inside my pocket (!) - especially then if I move at the same time.
I have already disabled the gesture functions - however, the problem remains.
Actually the problem can only be reproduced in my pockets
- latest Stock-ROM
- no root or other deep system changes
Any ideas how to narrow down this issue?
Best Regards,
Chris
Gesendet von meinem ONEPLUS A3003 mit Tapatalk
Click to expand...
Click to collapse
We simply keep the phone face up in our pockets? That seems like a quick fix we shouldn't have to live with...
ArjunRanaOO7 said:
We simply keep the phone face up in our pockets? That seems like a quick fix we shouldn't have to live with...
Click to expand...
Click to collapse
You would think that priority would be given to the proximity sensor. If triggered it would disable the finger print input.
Maybe it is just me and my device, but since the MM update (the real one, not the beta) my notification LED doesn't work. I have tested it with text messages, emails, missed calls, charger plugged into my computer, charging plugged into a standard charger, and charging plugged into the fast charger... nada on any of them.
Anyone having this issue? If so how have you rectified it? It has been a minute since I first got this thing (got it at launch) and the MM update reset all my settings so maybe there is a setting to turn it back on I am missing?
Help out a brother if you can. Thanks.
OK, so does anyone have any suggestions for an app that might help by letting me manually setup the notification LED?
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
madman604 said:
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply. It is not in DND as far as I can tell (not on).
If you haven't already, try a factory reset first
Trotter516 said:
Thanks for the reply. It is not in DND as far as I can tell (not on).
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Click to collapse
Have you found a fix for that? Facing the same issue and so far no luck.
godzin said:
Have you found a fix for that? Facing the same issue and so far no luck.
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Click to collapse
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Trotter516 said:
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Click to expand...
Click to collapse
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
godzin said:
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
Click to expand...
Click to collapse
Sorry, I just realized that you had replied.
Yes, the one beside the camera. Many have had an issue where the screen goes black after you start or answer a call, especially after the update. It seems the update made the proximity sensor much more sensitive. Since all decent screen protectors have a small cutout for the proximity sensor it will tend to accumulate dirt and oil from your skin. Wiping it down doesn't seem to get it clean enough for the sensor so you have to get a little more aggressive to clear the problem up. I went months enduring the problem and even set my phone so I could disconnect from calls using the power button and then ended up stumbling over the solution when setting up the phone for my wife when I upgraded to my Axon 7.
No led indicator
Hi i've been experiencing the same issue. After I update my zenfone 2 ZE551ML 4gb/64gb version, I have noticed that the led incator is not working and it is not found in the settings. Also, another issue I have encountered is that quick charging feature is not working sometimes but sometimes it works. I don't know how to fix. I'd be glad if someone could help with a step by step process. Thanks in advance!
Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
singlebyte said:
Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
Click to expand...
Click to collapse
Turn on the pocket mode and probably ask her to put a password on her phone.
bonham1988 said:
Turn on the pocket mode and probably ask her to put a password on her phone.
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Click to collapse
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
singlebyte said:
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
Click to expand...
Click to collapse
Haha yes. Its a useful feature if your phone is usually on a desk otherwise it can be pretty annoying feature.
Sent from my OnePlus3 using XDA Labs
I just ran a styrofoam cup over my phone with proximity wake enabled and it woke up my phone, so depending on if it's stored during commuting around like pocket or purse, it's quite likely that's the culprit. Other user's suggestions would be a good call
Well, I tried the solutions recommended here but they did not work.
To recap,
1. Turned on Pocket Mode
2. Turned off Proximity Wake
These two setting did not solve problem. Any other suggestions to keep OP3 from Butt dialing?
Finger print lock screen security
daviss101 said:
Finger print lock screen security
Click to expand...
Click to collapse
Yes, we have that turned on.
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Click to expand...
Click to collapse
Hey, you can use the APP that comes with your phone to check if the proximity sensor fails.
How to open it: HiCare-Service-Smart diagnosis-Auto
Good luck
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
Lord_Maumad said:
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
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Click to collapse
Do you have a black screen when you are talking?
When the sensor is locked, no. Sometimes the screen turns black immediately when I get the phone call. That is, the sensor is locked. Passing the finger over the sensor a few times, it unlocks and goes back to work.
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
have upgraded to version 184 and the problem continues. I don't know what to do. Disappointment with Huawei
cashif said:
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
Click to expand...
Click to collapse
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Lord_Maumad said:
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Click to expand...
Click to collapse
Problem stopped after updating to latest firmware 184 version
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Click to expand...
Click to collapse
Are you using full cover tempered glass screen protector?
Unfortunately I'm not ?
I don't know if it is updated firmware bug or hardware failure. My friend's phone has this problem too, and even worse when dialing or listening to voice SMS in FB messenger, the screen was off until the voice finished. I thought it was full cover screen protector; however, it was not after I suggested him to take off the screen protector, and the problem still persisted. Anyway he told me there was not any problem before updating.
Lord_Maumad said:
Unfortunately I'm not
Click to expand...
Click to collapse
Are you using full cover tempered glass screen protector?In addition, can you check whether the position of your sensor is clean.
I'm not, and it's clean. It works until I put it in my pocket, then it gets stuck.
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
Lord_Maumad said:
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
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Click to collapse
My friend just sold his mate 20x with proximity sensor error and bought a new one with the same firmware version 9.0.0.184. The new one worked functionally with its proximity sensor. I think that his previous mate 20x had proximity sensor hardware's problem, not dead but not functional.
Ich have the same issue with a P30 Pro New Edition. I hope it's a hardware issue and the replacement unit will be fine.
I have seen some reviews about the issue of proximity sensor and turning on the screen during calls ,
Did Xiaomi solve it ?
or
I want to ask if this issue is severe .
sorry for my bad english
thanks in advance
I didn't have any issue with proximity sensor, others say they did... Sincerely i think that they're just holding phone against their head wrong while talking...
Issue exist. Wife and son have problems with screen turning on and off. I watch them while talking. Without any movement of cell phone or head, screen turns on. So, calinorg, you are wrong.
sudy said:
Issue exist. Wife and son have problems with screen turning on and off. I watch them while talking. Without any movement of cell phone or head, screen turns on. So, calinorg, you are wrong.
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Click to collapse
In settings there is an option to turn the proximity sensor on and off
nesoler said:
In settings there is an option to turn the proximity sensor on and off
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Click to collapse
Realy? And you think that I don't know that! C'mon!
sudy said:
Issue exist. Wife and son have problems with screen turning on and off. I watch them while talking. Without any movement of cell phone or head, screen turns on. So, calinorg, you are wrong.
Click to expand...
Click to collapse
You just might be right... I started having some issues with proximity sensor lately, so i believe it could be dirty sensor...
sudy said:
Realy? And you think that I don't know that! C'mon!
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Click to collapse
Excuse me, I just wanted to help
nesoler said:
Excuse me, I just wanted to help
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Click to collapse
how can i do that or where is this option , i don't know about it frankly
Mohamad Gahed said:
how can i do that or where is this option , i don't know about it frankly
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Click to collapse
Call settings/incoming calls
Hi, you can try to calibrate the sensor by tapping several times on kernel version in Settings and see if it works.
Good luck,
zaqm
zaqm said:
Hi, you can try to calibrate the sensor by tapping several times on kernel version in Settings and see if it works.
Good luck,
zaqm
Click to expand...
Click to collapse
It works
calinorg said:
I didn't have any issue with proximity sensor, others say they did... Sincerely i think that they're just holding phone against their head wrong while talking...
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Click to collapse
I think I've heard somewhere that there is a slight problem with the proximity sensor but that was due to it being ultrasonic rather than infrared. I'm not sure but may be that might be the reason.
hi all,
I have a Mi 10T, Indian version(MIUI Global 12.0.5.0 Stable). I have faced this issue from time to time too.
I did something that helped, I cleaned the LED indicator light hole and ear piece opening, using a bubble gum(please watch a few youtube videos on how to do that and do not get any residue of gum stuck in). Then as said above calibrated the sensor from kernel version settings.
Before the clean up, 6/10 calls I faced this nagging issue. Post clean up, its like 1/10 calls , and mostly that one call is usually whatsapp voice call this happens with and not the google phone app.
hope this helps you guys too.
EDIT : P.S. Are people with stock MIUI dailer/phone and messaging app facing this issue too? Kindly mention your phone's ROM version, I am planning to Install Indonesia version of stock MIUI Rom for my device, to get back Stock MIUI Dialer/Phone and messaging app.
Also, I kind of have a feeling that Google phone and messaging app are not optimised for MIUI ROM and/or this device.
yeeshanpocof1 said:
hi all,
I have a Mi 10T, Indian version(MIUI Global 12.0.5.0 Stable). I have faced this issue from time to time too.
I did something that helped, I cleaned the LED indicator light hole and ear piece opening, using a bubble gum(please watch a few youtube videos on how to do that and do not get any residue of gum stuck in). Then as said above calibrated the sensor from kernel version settings.
Before the clean up, 6/10 calls I faced this nagging issue. Post clean up, its like 1/10 calls , and mostly that one call is usually whatsapp voice call this happens with and not the google phone app.
hope this helps you guys too.
EDIT : P.S. Are people with stock MIUI dailer/phone and messaging app facing this issue too? Kindly mention your phone's ROM version, I am planning to Install Indonesia version of stock MIUI Rom for my device, to get back Stock MIUI Dialer/Phone and messaging app.
Also, I kind of have a feeling that Google phone and messaging app are not optimised for MIUI ROM and/or this device.
Click to expand...
Click to collapse
It has nothing to do with Google phone app, sensor is ultrasonic and it is a bit iffy from time to time...
Atasal said:
I have seen some reviews about the issue of proximity sensor and turning on the screen during calls ,
Did Xiaomi solve it ?
or
I want to ask if this issue is severe .
sorry for my bad english
thanks in advance
Click to expand...
Click to collapse
Him I have the very same issue.
Let's admit, Xiaomi note 8 pro is ****.
I've proximity issues and headphone connector issues.
The phone price is great, the quality is not there. Simply it's a big nightmare .
What a big disappoinment.
The issue exists for sure. What a piece of garbage is this phone. :-(
at home the problem appears when I switch the screen to 120hz and disappears at 60hz, it is the 120hz mode that causes concern the infrared sensor does not follow