[Q] Reveres Logistics Support Mode ##786# - EVO 4G Q&A, Help & Troubleshooting

I recently discovered this mode from dialer codes and if u hit "menu" then "reset" it COMPLETELY wipes ur phone other than sd (rom, all user data, dalvik, cache, boot, system, wimax partition, data profile) Basically it resets the phone on all levels and returns the phone to "first outta the box" not even programmed state. Of course once u turn it on it will reprogram itself OTA an be back up nd running shortly. My question is would this wipe the baseband(cellular radio) info as well to potentially solve erratic 3g reception/speed issues? Ive seen that the Droids have an option to wipe baseband data from their bootloaders/recovery menus. Unless someone knows of an alternative way to solve the issue other than usual profile/prl/pri updates which just bandaid the problem IMO.

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APN Affecting 3G Availability?

I recently flashed a new ROM which required use of an APN backup/restore app to get a working APN (redemptive? I can't remember which, flashed a few lately). Anyway, before changing it, I did an APN backup, deleted my APN, and restored using the included xml file.
I decided to go back to virtuous via a nandroid backup and thought it would be best to restore my APN to the way it was when I first flashed the new ROM before doing so.
Everything still works, but lately when I'm not on wifi and I browse the web, facebook, etc. I'm almost always on 1X instead of 3G and it seems slower.
I could just be crazy, but I don't really remember seeing 1X active very often before. I also had a hell of a time getting navigation to download directions the other day, even with a fair amount of signal (it kept saying "data connection lost" even though the map itself was updating).
Could this have anything to with messing with the APN from a different ROM, even though I restored using nandroid? If so, is there a way to restore a stock APN? I looked around a bit but couldn't find anything.
Sent from my Droid Incredible
I'm really struggling to find the source of this problem if it isn't the APN. I have tried updating my PRL via *228 using both the .09.01 radio and the .07.28 radio. I have also tried several different kernels thinking that might somehow affect which data speeds are used.
I've read of a lot of people fixing this problem by either rebooting or toggling airplane mode on and off. Neither of these workarounds has given me any success.
However, I still am only getting 1X speeds everywhere I go when I normally have excellent 3G coverage everywhere. In addition, most of the time when 1X data finishes transferring, my 3G icon appears for a good 10 seconds, but with no sending/receiving animation.
Anyone have any ideas what might be wrong and/or how to fix it?
Sent from my Droid Incredible
This was happening to me too. A Verizon rep solved it!
You need to factory reset your phone. It's not as scary as it sounds actually.
Nandroid just in case.
For Sense:
Settings --> SD & phone storage --> Factory data reset --> whichever wipes the most.
For AOSP:
Settings --> Privacy --> something...
And after the reboot, "activate" your phone. (There will be a popup)
That fixed it! Well, sort of. I ended up being put in a boot loop when I tried a factory reset, both from the menu and from within hboot. I'm not sure if it was my ROM, hboot version, being rooted, or what, since I've never had to do that for anything before.
I restored my nandroid but my phone now had no idea who my carrier was and had me in roaming mode. I was unable to get any data to transfer whatsoever and wasn't able to update anything via *228, I was pretty worried at this point!
I ended up going back to S-On, unrooting and reverting completely back to a stock image, boot, radio, etc. After re-rooting, redoing S-Off, updating the radio and restoring my nandroid backup, 3G is fully functional again!
A big pain to deal with compared to a basic factory reset I'd imagine, but worth it I guess. Thanks for the info.
Sent from my Droid Incredible
You're welcome! Yeah, I'm not sure why there are so many hoops to jump through.
Seems like the factory data reset clears something that ROMs don't.

Restored ROM. Lost all phone service!!??

Trying to change operator name, I lost a key files But I had just done a full ROM Manager backup before this.
So I restored stock ROM from zip on SD, then re-installed ROM Manager and then did a restore of my perfectly working ROM.
BUT...I have no phone service! In fact on the settings>about phone>network screen I have NO operator name, NO signal strength, NO mobile network type, NO service state, and NO roaming.
I assume this is actually a simple resolution since so much is out. If I can just find the circuit breaker I can through the switch and get this all back.
BTW, with no service, I cannot try to *288 activate or even call Verizon on 611.
Instead of reinstalling the rom, rom manager and then restoring your backup, you might want to try simply booting directly into recovery (power off, then hold power + down volume. When you get into hboot, use down volume to select Recovery and then hit power to select). In recovery, do a full wipe (system, data, cache, dalvic cache) then restore your backup. It seems something from your hosed rom is surviving.
I think you are right that Mr. Dalvic was my enemy! I had wiped what I thought was everything, but did so again more meticulously, and then did the reinstall.Phone service is now back. Thanks.

WiFi network settings remembered even after wipe?

I have a Verizon Galaxy Nexus
I was running a CM9 nightly, and flashed CM9 RC1. Before flashing the rom, I went into recovery (TWRP 2.1), and did a factory reset, wipe dalvik, and wipe system. After flashing RC1, I go to turn on WiFi, and it connected without requiring me to enter my network key (router is a WPA secured, and requires a password to be entered on first setup). I've never had a phone do that before. If I wiped the device (hero, Evo 4G, Evo Shift 4G, Nexus S, Epic 4G Touch), it would be like starting over.
Is there something I'm not doing when I wipe, or is this normal behavior?
It backed up by Google.
If you don't enter your google account on setup it won't restore it. But if you do your apps and wifi passwords will be back by itself.
That's why it asked you if you wanted Google to restore your apps and settings and WiFi access points etc.. Gotta read what you're agreeing to

[Q] PagePlus conversion ok, then lost 1x completely

I had my phone successfully flashed to PagePlus, getting 1x data. I am no longer getting any data at all. All that was done was adding the 10.key file (which I've since remobed)... When I look at the Mobile Network in the phone status, it says disconnected.... Trying to even just get the 1x working again. Even restored the original ROM that I backed up after patching...
Any ideas? Would really like to not have to go through reseting the radio and migrating it back to pageplus, but if that is the quickest, easiest, most assured way, I'll do that.
Forgot to mention that I did a full format (cache, system, dalvik, data, internal, and factory reset) and installed the stock ROM as well before putting in the 10.key file, so not sure if something could have happened with that or not... I did perform a full restore back to my CM10.1 later, but still no data.

[Q] Data Connection Issues

Before I start let me explain I've searched for the answer to this and have yet to find any concrete answers. I've had my Verizon G'Nex since release and had it rooted before Best Buy had even run my credit card. I've been running SlimKat 4.4.2 Build 5 official and CWM Touch. Ever since I updated the ROM (clean flash) to the 4.4.4 experimental I've had problems with both 3G and LTE connecting to data. I have signal, in some cases "4 bars" worth, but it never actually connects to data unless I reboot the phone - that will last for a couple hours to a couple days then it's back to no data. I completely wiped the phone - data, cache, system, and sdcard...everything that CWM could possibly let you wipe - and then sideloaded the previously stated Slimkat which worked for months prior without issue. The problem still persists, and has gotten worse. I cannot use LTE at all. It will not connect regardless of what I do.
So my question here is what parts of Android affect data connection? Is this entirely ROM dependent, or does kernel have something to do with it? I'd rather not go through the trouble of finding another ROM that has speed and features of SlimKat, or randomly flashing kernels just to find it doing the same thing.
UTMorpheus said:
Before I start let me explain I've searched for the answer to this and have yet to find any concrete answers. I've had my Verizon G'Nex since release and had it rooted before Best Buy had even run my credit card. I've been running SlimKat 4.4.2 Build 5 official and CWM Touch. Ever since I updated the ROM (clean flash) to the 4.4.4 experimental I've had problems with both 3G and LTE connecting to data. I have signal, in some cases "4 bars" worth, but it never actually connects to data unless I reboot the phone - that will last for a couple hours to a couple days then it's back to no data. I completely wiped the phone - data, cache, system, and sdcard...everything that CWM could possibly let you wipe - and then sideloaded the previously stated Slimkat which worked for months prior without issue. The problem still persists, and has gotten worse. I cannot use LTE at all. It will not connect regardless of what I do.
So my question here is what parts of Android affect data connection? Is this entirely ROM dependent, or does kernel have something to do with it? I'd rather not go through the trouble of finding another ROM that has speed and features of SlimKat, or randomly flashing kernels just to find it doing the same thing.
Click to expand...
Click to collapse
Well in not sure about this option being in your version of cwm.
However if it has wipe efs data as an option and you wiped it nothing that you do to try and fix your connections will work.
I found this out the hard way and had to buy a new gnex. Tried everything but couldn't get my efs data back.
DR3W5K1 said:
Well in not sure about this option being in your version of cwm.
However if it has wipe efs data as an option and you wiped it nothing that you do to try and fix your connections will work.
I found this out the hard way and had to buy a new gnex. Tried everything but couldn't get my efs data back.
Click to expand...
Click to collapse
No option about EFS. That's the thing that bothers me. I have voice and text, it can 'see' towers, it appears to be able to 'connect' to towers, but it's like it's not pulling an IP address or it can't contact DNS.

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