Develop Bugs

[Q] Google Voice Setup?

I'm trying to enable Google Voice to be used for voicemail on my phone.. but I'm having lots of issues.
I'm running the CM6 Nightly (update every day or two) and have no Sprint apps left on the phone. I Installed/updated the Google Voice app on my phone, activated my Voice account for voicemail online, and called the number that it told me to call.
I am getting an error "Unfortunately your network carrier is currently not supported..." when trying to configure my voicemail for Google Voice.
Not sure where to go from here.
At the moment the only way I can access my email is by calling my number the old fashioned way.. I also get like 4 text notifications for every voicemail. I'm not sure why I get so many?
Thanks for any help.

You can ignore that setting. All it's really telling you is that GVoice can't automatically change your voicemail settings without calling a special number. As for the texts, go to your GVoice page on a computer, Settings, Voicemail, and un-check the Voicemail Notification texts.

[Q] Voicemail issue

I just went to Miui, and then came back to MikZ and now when i call voicemail it says something about the number i am dialing doesnt excist or something...what do i do?

Go to settings and then call settings and make sure voicemail number is right

Papa Smurf151 said:
Go to settings and then call settings and make sure voicemail number is right
Click to expand...
Click to collapse
it is, its *86...it says its not valid

Call your own phone number, that should work.
Or get Google Voice. Try it. Trust me.

im having the same problem. i use google voice and still get the voicemail notification. I have changed the sprint voicemail number from the *86 to my phone number. didnt work. using google voice now and i still get the *86 notification. its not a really big issue, just a nuisance having to go into the settings and clearing the notification when i dont have any voicemail.

I know a lot of people really like google voice, but I actually prefer youmail. Easy to setup, simple interface. Make sure your voicemail settings match the app you are using to access your voicemail.
Swyped from my CM7 EvO

Visual voicemail not working: voicemail text?

Hi this just started happening recently. I don't know what's going on because I didn't flash a new rom or anything. I'm running Warm 2point2 version 5 from January.
Anyway, my visual voicemail was working a few days ago. however, now I keep getting text messages saying
//ANDROID: 2123314140 has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN, 165690d00, 2086, V69zLlbixvi//CM
Has this happened to anyone else and why?? Thanks for any help.

That sounds like Google Voice. Have you used that? You'll need to go to Google's website on a computer, sign in, go to "Voice" and go to settings.

Hm I've used Google Voice before and had issues and I brought it into Sprint and they fixed it for me. I thought I was rid of Google Voice already! Hmm so what do you do in settings? All it gives me is billing and account, to change it to english or the time zone =/. How do I rid myself of Google Voice once and for all???

I had this happen too out of the blue. It's not google voice. It is either Handcent SMS or Go SMS Pro. I have Go SMS and what I did to solve it was uncheck the box in Settings>receive Settings> Disable other message notification. That solved it for me.

All sprint probably did was uninstall the app. Trust me, I've made the comment of Google voice taking over your phone like Cyberdyne before lol.
Anyways, go to Google and log in. Go to "voice." Go to settings, manage phones, or numbers, or something line that. You have to uncheck your phone number to finally break the link. If you can't find it I'm sure somebody can explain it a little clearer lol.
It wouldn't hurt to check your settings in handcent, if use it. However, if you have not actually fonder to Google's website on the computer, and unlinked your phone number, then you have not really really escaped yet.

Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]m.sprint.com
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.

Thanks for all the responses!! AliLaPointe was right; it was my GO SMS -_______-. I just had to disable the "disable other text notifiications" to get my voicemail working again. Does that mean you'll have to just live with multiple text messages to get your visual voicemail?
And voicemail guy thanks for the advice. Is it true you can send a voicemail as opposed to leaving one (i.e. you compose a message and record it and then send it to them? How does that work? is it like email but in voice format?"

ok, this has been driving me nuts. It is my Handcent SMS, that is messing up visual voicemail. I dont know how why or when they put a part of this program in to cause this text message notifications to come instead of my VVM, but I HATE IT! Uninstalled Handcent and all works like it is supposed to.
Any ideas of how to get handcent to work as it did just a week ago? I did not get an update that I know of.

Also if you hit #2 when you dial that weird number ending in all 0000s, it will say that you will receive all voicemails to the phone. I dont know if that works or not as I am not going to install Handcent again.

voicemailguy said:
Hi this is Jack Diemer, the voicemail product manager at Sprint. It looks to me like you Visual Voicemail did not provisioned. You are receiving the voicemail, but the client does not know what to do with it, so it is giving you the SMS user experience as if you were not a Visual Voicemail subscriber. Try these steps.
Make sure that no 3rd Party Apps are affecting Visual Voicemail (such as any SMS, MMS, TaskKiller, Handcent app)
Next…..
1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
2. Power off the device and remove and replace the battery and power back on.
3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu - Compose) of 5+ seconds and send to [email protected]
5. Test to see if visual voicemail is working again, and if the top 4 items above do not solve the issue, I recommend you call *2 and talk to a Sprint Customer Care Representative.
Click to expand...
Click to collapse
Thank you voicemailguy....you've saved me. When I called sprint about this exact issue. The only hope they had for me was to do a hard reset...I don't think so. I truly think for my case I had a little of both issues my Go SMS pro was enabled and vvm wsa not activated. Thanks again for alleviating my frustrations.

Issue with Google Voice App

I'm running FE22, however this problem was noticed in several ICS builds.
I'm trying to use the Google Voice App for all my texting/voicemails. I'm using the "use your google voice number..." option in the integration, as I had my google voice number set up prior to moving to Sprint.
Google voice is not notifying me of new voicemails or text messages. The online webpage (as well as the Google Voice plugin for Chrome) see the messages right away.
I've checked every and all "notification" type options on the phone. If I enable the "send text messages to phone" and "send text message when I have a voicemail" I get notified via the text messaging app, however that's not what I want. It should notify me in the status bar and play a sound when a new text message/voicemail comes in WITHOUT sending it to the native text messaging app. I swear it used to do this in GB, but I can't be sure if it was on my old Verizon phone, or this phone.

tyknee said:
I'm running FE22, however this problem was noticed in several ICS builds.
I'm trying to use the Google Voice App for all my texting/voicemails. I'm using the "use your google voice number..." option in the integration, as I had my google voice number set up prior to moving to Sprint.
Google voice is not notifying me of new voicemails or text messages. The online webpage (as well as the Google Voice plugin for Chrome) see the messages right away.
I've checked every and all "notification" type options on the phone. If I enable the "send text messages to phone" and "send text message when I have a voicemail" I get notified via the text messaging app, however that's not what I want. It should notify me in the status bar and play a sound when a new text message/voicemail comes in WITHOUT sending it to the native text messaging app. I swear it used to do this in GB, but I can't be sure if it was on my old Verizon phone, or this phone.
Click to expand...
Click to collapse
If you go into the Gvoice app - is it set to sync background data?
I've run a few ICS roms and haven't had this problem.
Maybe try clearing the data on that app or uninstalling/reinstalling fresh?

If you are using a battery saver app that disables mobile data or background data, like Juice Defender, then Google Voice will not receive updates while data is disabled. No updates to the GV app, then no notifications.

tyknee said:
I'm running FE22, however this problem was noticed in several ICS builds.
I'm trying to use the Google Voice App for all my texting/voicemails. I'm using the "use your google voice number..." option in the integration, as I had my google voice number set up prior to moving to Sprint.
Google voice is not notifying me of new voicemails or text messages. The online webpage (as well as the Google Voice plugin for Chrome) see the messages right away.
I've checked every and all "notification" type options on the phone. If I enable the "send text messages to phone" and "send text message when I have a voicemail" I get notified via the text messaging app, however that's not what I want. It should notify me in the status bar and play a sound when a new text message/voicemail comes in WITHOUT sending it to the native text messaging app. I swear it used to do this in GB, but I can't be sure if it was on my old Verizon phone, or this phone.
Click to expand...
Click to collapse
try this. Open Google Voice App, Menu, Settings, Sign Out. Now, when trying to sign back in, it asks if you want to "Skip" or go "Next". This is asking if you want to integrate the "special Sprint+GoogleVoice" application. Apparently Sprint and GoogleVoice have partnered up. So click SKIP not NEXT. Skipping will allow you to go about Google Voice in the NORMAL SET UP.
I was having trouble making phone calls with my Google Voice number. I experimented and realized that this Sprint integration was the culprit.
Let me know if this solves the issue

So it's fixed now. I'm not 100% sure what did it, but I think it was the option "Voicemail display". I had it checked at one point, and it seem to start working after I unchecked it.
However, prior to this, I had also completely wiped my phone (deleted everything on the internal SD card) and flashed the latest FE22 build.

disable the "Voicemail display - view and play voicemails from the phone call log"
An update for anyone experiencing this and puzzled as to what fixes it. Of course this could have far more variables in play but the setting that enabled the Google Voice voicemail notifications to work was disabling the "Voicemail display - view and play voicemails from the phone call log" option under Google Voice settings. I am running GA10 (JB 4.1.2).

T-Mobile - Google Voice crashes when configuring voicemail

I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?

Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.

KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Click to expand...
Click to collapse
You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
Sent from my SGH-T999 using xda app-developers app

I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
Sent from my SGH-T999 using xda app-developers app

Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.

Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.

Thanks
Thank you so much! That worked perfectly!

It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.