[Q] Phone Troubles. - Droid Incredible Q&A, Help & Troubleshooting

Ok my friend has a droid incredible and he may have screwed it up permanently. He rooted the phone then flashed cyanogen mod kernel and now the phone will not mount the sd card. Clockwork recovery won't even launch because it needs the sd card mounted. He can access hboot but I don't think it's functioning properly. The phone will not power on unless you remove the battery then plug it into the usb charger. I think that may be a symptom of the bad kernel. I have a samsung vibrant so its very simple to revert back to stock with odin if you semi-brick your phone. How would I revert back to stock on an htc droid incredible thats unable to mount the sd card? Is it even possible? Is there a simple solution or is game over for this phone?

If you try to turn the phone on without it being plugged in, does it vibrate five times and the notification light blink green?

godsmacked4653 said:
If you try to turn the phone on without it being plugged in, does it vibrate five times and the notification light blink green?
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Click to collapse
Yes. I'm not 100% sure that it vibrates five times but it does vibrate when you try to turn it on with out the usb plugged in and then the light blinks green like you described. I don't have the phone in my possession but what you described is exactly what is happening when you turn it on without it being plugged in.

Yes 5x vibrate then the damn green light of death!!! HELP
blue tooth, sd card and wifi don't work anymore cant mount sd card...
computer doesnt recongnize the phone.. cant do anything..

Can you boot into hboot? (Power and volume down).
I'd try using a card reader to put the RUU on the SD card, then boot into hboot to install it.

k_nivesout said:
Can you boot into hboot? (Power and volume down).
I'd try using a card reader to put the RUU on the SD card, then boot into hboot to install it.
Click to expand...
Click to collapse
can't mount sd card at all... card works on the computer... only powers on after hitting the power button then when the HTC Incredible screen pops up you insert the power cable the it turns on... without doing that you get 5 vibrations followed by a flashing green light and nothing works.. when phone is on, the WIFI, bluetooth and the sd card doesn't work.. can't even take picture due to it saying insert sd card??? any suggestions?

forgot to mention that now the phones has strange white lines that flow threw the screen when using it... glitches

Lines across the screen on any device usually points to some sort of hardware failure (usually video); I think that's what the 5x vibrate means too, is some sort of hardware failure.

what about all the other stuff not working... can i bring phone back to verizon and get a new one??? what if they see superuser is that avoid on warrenty?

The 5X vibration thing screwed my phone up. I took it to Verizon, showed them it wouldn't boot, got a refurb, no questions asked. I had the unrevoked splash and everything.
Just take it to Verizon. I don't know of anyone that's fixed their phone after this started happening, sorry.

Thanks brotha I will deff run over there and see what's up will they still give me a new phone without paying. The $5 a month warrenty... ie there like a one yea manufactur warranty or something?
Sent from my ADR6300 using XDA App

There should be a one year manufacturers warranty if you got the phone from Verizon.

Related

Need help quick please

I just tried to unroot my Incredible and when it went to reboot all I have is a black screen, can someone please help me?
Anyone able to help an idiot out? I really screwed up, I checked multiple sources before attempting to unroot, and I now have a black SOD
Did you try ruu
Sent from my SPH-P100 using XDA App
How would I do that?
Looks like you flashed the RUU, probably a PB31IMG.zip, but for the AMOLED mode. And I'll bet you have an SLCD device. You will need to run the RUU blind I believe.
First go here http://forum.xda-developers.com/showthread.php?t=786436
Put the part 2 PB31IMG.zip on your SD card. Put it in the phone. Boot holding Power + VOL Down. Wait a few minutes for hboot to verify and recognize the image. Then press Vol + up. And wait... Probably 10 minutes or so, it should eventually flash the RUU for 2.2 that comes with the SLCD model.
Here is the newest one that I know of:
http://dougpiston.com/files/RUU/bui...and-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
It has hboot .92, the 7.28 radio, and its the 3.26.605.1 release. Put it on your SD card, and rename it "EXACTLY PB31IMG.zip".
Also make sure your SD card is FAT32 or it will not work. Hopefully you have a micro SD card reader. Comes in handy.
How can I save it to the root when I can't mount it as a disk drive?
celljrod said:
How can I save it to the root when I can't mount it as a disk drive?
Click to expand...
Click to collapse
Just refreshed the tread. You'll probably have to go get a micro SD card reader.
I found an adapter laying around, so I'll try and hope for the best, thanks for your help
How do you reformat the sd card to fat32? I think that may be why it's not working for me
Nevermind, idiot moment
Still just a black screen, any suggestions?
Is it possible that my battery completely drained somehow and that's why it isn't working? If so, being that I have nothing, if I plug it in to charge, will it still charge the battery?
celljrod said:
Is it possible that my battery completely drained somehow and that's why it isn't working? If so, being that I have nothing, if I plug it in to charge, will it still charge the battery?
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Click to collapse
Did you follow bretts instructions and give it a few mins before trying to install the update
What process did you use to unroot?
Sent from my Incredible using XDA App
Yeah, I did exactly what he said. I think what happened is the unroot zip I initially downloaded was for the AMOLED screen and I have a SLCD. It was not clearly marked one way or the other, so I'm pretty sure that's what I did. I'm just trying to get it fixed now.
celljrod said:
Yeah, I did exactly what he said. I think what happened is the unroot zip I initially downloaded was for the AMOLED screen and I have a SLCD. It was not clearly marked one way or the other, so I'm pretty sure that's what I did. I'm just trying to get it fixed now.
Click to expand...
Click to collapse
Does your phone vibrate when you turn it on
Sent from my Incredible using XDA App
Usually, but it's not right now, that's why I asked the question about the battery
celljrod said:
Usually, but it's not right now, that's why I asked the question about the battery
Click to expand...
Click to collapse
Are you charging and if you are can you see the little red light..... if you not seeing the light pull the battery wait 30 seconds unroot the charger of course..... put the battery back in hold the the power button down like you are turning it on hold it in your hand wait like five mins and let me know if you feel any vibrations sounds or see any notification lights and tap on the screen to feel for heptic.... just trying to troubleshoot.... let me know
Sent from my Incredible using XDA App
I've got a light after plugging it in, I'm going to give it a bit and try again. Thanks for all your help
celljrod said:
I've got a light after plugging it in, I'm going to give it a bit and try again. Thanks for all your help
Click to expand...
Click to collapse
Your best bet is to try the ruin again just give it plenty of time to get to hboot and load up b4 you press up to update..... and make sure you are formatted fat32 or it won't work
Sent from my Incredible using XDA App
I've still got nothing, I've got to get some sleep before I go to work in the morning. Any suggestions would be extremely helpful.

[Q] fml i think im bricked black vibrate errors

So let me start off with I've done research and not just posting up a new thread because I'm lazy. All of the threads that I have looked through all seem to be close but not the same as most people can boot into recovery.
Running Konis elite series III had it about a week with no issues Ive reboot plenty of times and havent had any problems once so ever. Now I think my problem happened yesterday when I needed to clear up some space and deleted the package I installed Konis rom from I figured since it was already installed the package wasnt needed anymore. I noticed later that day my number pad was no longer showing up didn't pay much mind to it figured i just needed a restart. Reboot the phone today at work and low and behold.
Phone gives me 3 vibrates no lights on regular power up.
Vol - power I get 5 vibrates green flashing led (gotta pull batt for it to turn off)
Vol + I get 3 vibrates no lights
The phone just stays black need to take out the battery in order to get the vibrate errors again.
All the threads I read regarding the 5 vibrates say its in diagnostic mode but everyone else is able to get into recovery. I think I am now the owner of an expensive paper weight. -_-
Would pulling the koni rom install file off the sd do this?
What does the vibrate error mean.. being in diagnostic mode is pretty broad how are you suppose to troubleshoot something like that :/
Are you able to get into the bootloader at all?
Are you absolutely 100% positive that you're holding volume down and power? That should take you to the bootloader. I saw someone with a similar problem, but they were just doing volume up instead.
What happens when you try to power the device normally?
And deleting the rom zip from your SD card shouldn't cause any problems. In fact, I can't think of a single way it could cause anything to go wrong. That is the only thing you deleted, right? You didn't delete anything from internal memory?
Sent from my PC36100 using Tapatalk
well i think that the 5 vibrates and green led's are indicative of safe mode. the other i'm not so sure about. if you're holding vol down and power and getting 5 vibrates then maybe there is a prob with your vol buttons. its acting as if your holding the vol up button without hitting it. maybe its stuck or something like that. just guessing though.
yo
Thanks for all the replys.
Nah doesn't let me do anything. I plug it in and it asks for broadcom drivers thats about it.
I made sure that the vol - is being pressed it gives me 5 vibrations and then the green led no recover menus/
A buddy of mine had the same problem after flashing the kingdom rom on his incredible. He sent it to the phone insurance company and they replaced the motherboard. So basically, your kind of screwed.
Well.....unless you can somehow fix it on the evo...... because I know we tried everything on his incredible, and it would just do the exact same thing every time, no matter what.
nvm same deal. it booted up intro recovery one time i erased cache and ran a saved backup on clockworks phone restarted after it finished and back to the same deal. yay.
unregimented said:
nvm same deal. it booted up intro recovery one time i erased cache and ran a saved backup on clockworks phone restarted after it finished and back to the same deal. yay.
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Click to collapse
What do you mean by back to the same deal?? Back to normal or back to the problem?
hardware related..
volume button keeps getting stuck some way some how and whenever the phone turns off its a pain to turn on. 30+ tries taking the batt in and out. When the phone would be turned on the volume would pop up randomly. Figured it was that so i bumped the phone on the desk with the buttons down and it cranked on did it again early today and it cranked up again after a few tries my phones toast. -_-

[Q] DInc won't power on...

First of all, thanks to everyone for running a very informative forum!
I have a rooted phone running SkyRaider 4.0 for quite a while now with no problems, but today, my phone rebooted while I was reading email. After it restarted, I tapped the gmail icon, and the phone just shut off. When I turned it on, all of the apps that were housed on the SD card were gone, and I got several FC messages (for apps that were on the card). Thinking that the SD card was corrupt or damaged, I tried it in my PC and ran a CHKDISK, but no problems. I formatted the card anyway just to be sure, and when I powered the phone back up after that, the battery was dead. I had only had the phone off the charger for maybe 2 hours with no real use, so now I'm confused. After pulling the battery, letting it recharge, it would power on, but made me go through all of the setup screens as if it were the first usage. I went through them, then tapped "settings", and it shuts off, and the battery is dead again. At this point, the phone only flashes the white HTC screen for a split second before shutting off. I tried to get into the recovery menu with power+volume down, but it also flashes on for a split second and then shuts off. If there's any help out there, I would greatly appreciate it. I can't seem to find a similar problem on any other forums.
Sounds like a hardware issue. Have you tried a different battery? If you don't have access to one, you may have to use the insurance so the warranty is "voided".
REYES702 said:
Sounds like a hardware issue. Have you tried a different battery? If you don't have access to one, you may have to use the insurance so the warranty is "voided".
Click to expand...
Click to collapse
That's kinda what I'd expect from a seriously malfunctioning battery. The EVO 4G also uses the exact same battery so if you know someone with one of those, it should work for diagnosing the battery or phone.

HELP! Completely bricked my EVO 4G.

First of all, I know I am an idiot - so let's get that out of the way right now!
So, I have been using Mik 2.6 for several months now and loved it. But my phone ear speaker shorted out or something, and all calls sound very tinny and "crunchy". Also, every so often when I take photos the lower half of the image gets funky (like over exposure from a real camera). So, I decided to just try and restore to factory and take it to Sprint tomorrow.
Using the RUU gave me a problem. I would get so far then it would tell me (when looking for bootloader) that the usb wasnt connected to the phone or the computer. When I got that error on the computer, the phone screen was just a black screen with larger HTC logo on it. Couldnt go anywhere from there. Unplugging the device gave me the recovery screen with RUU option selected. I had to take out the battery to reboot from there. I tried to reboot the phone in recovery mode and maybe try to get to bootloader menu THEN run RUU. When I did that, I would get the same error. But when I restarted the phone, it would not boot all the way, but get stuck with the wallpaper showing, the power guage, and the 3g bars. It would never go all the way to the time/unlock screen.
So, I tried to reboot into recovery again from there... the phone vibrated three times and shut down. Now, it is completely bricked. It will not turn on normally, or in any recovery mode. In fact, when I plug it in to recharge - the light doesn't even come on.
SO - am I completely screwed? Is there ANYTHING I can do? Any advice, anecodotes, well wishes... anything would be appreciated! Thanks!
Have you tried taking the battery out for 5 minutes, placing it back in, then back on the charger? That'll let the capacitors dissipate, and make sure the battery isn't super drained.
I did, and it worked - to the point where it will start up and get right to the point of giving me the lock screen - but not quite. I can see the wallpaper. I can see the 3G up and down, and the signal bars... and the time. In fact, I even used my wifes phone to call mine, and it rang. But it didnt give me a way to answer the call. So now I can see all of the above, and a missed call icon!
So, I can also restart in Bootloader mode. Should I plug into my computer and restart in Bootloader mode and start the RUU?
Try restoring to factory by flashing the PC36IMG way. It eliminates the USB causing issues
Support TrevE!!
kitbaty said:
I did, and it worked - to the point where it will start up and get right to the point of giving me the lock screen - but not quite. I can see the wallpaper. I can see the 3G up and down, and the signal bars... and the time. In fact, I even used my wifes phone to call mine, and it rang. But it didnt give me a way to answer the call. So now I can see all of the above, and a missed call icon!
So, I can also restart in Bootloader mode. Should I plug into my computer and restart in Bootloader mode and start the RUU?
Click to expand...
Click to collapse
Take the sd card out of the phone, mount to a pc via adapter, toss on the s-on zip, flash in recovery, or do the revolutionary method, depending on how you rooted, then do an RUU in PC36IMG form.
I would love to, but I cannot access the SD card right now. Trying to.
kitbaty said:
I would love to, but I cannot access the SD card right now. Trying to.
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Click to collapse
How do you not have access to it? Pop off the battery and remove it from the slot with the little tab. or you mean you haven't gotten it out yet?
teh roxxorz said:
How do you not have access to it? Pop off the battery and remove it from the slot with the little tab. or you mean you haven't gotten it out yet?
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Click to collapse
Lol
Sent from my PC36100 using XDA App
No, I mean that I can't access the SD card through my computer when plugged in.
Also, no - I have not gotten the sd card out of the phone. Ever. Wouldn't even know how to do so. Again, read the first line of my original post!
kitbaty said:
No, I mean that I can't access the SD card through my computer when plugged in.
Also, no - I have not gotten the sd card out of the phone. Ever. Wouldn't even know how to do so. Again, read the first line of my original post!
Click to expand...
Click to collapse
Well you'll need a micro usb adapter to place it in computer, and still can't be read?
- take off the back cover
- remove battery
- there will be a lil 'lip' tab on the right side where the sd card car, pull up on it, then pull out the sd card
Yeah, I got the card out. Will have to go out tomorrow and get the adapter.
I just wonder why my phone will not restart all the way. It is so close. I even see notifications! My wife just sent me a text message. Well, I will get back to this tomorrow. Thanks!
kitbaty said:
Yeah, I got the card out. Will have to go out tomorrow and get the adapter.
I just wonder why my phone will not restart all the way. It is so close. I even see notifications! My wife just sent me a text message. Well, I will get back to this tomorrow. Thanks!
Click to expand...
Click to collapse
If you're on a newer ota [sense] go into settings > applications > development > UNcheck the fastboot option.

[Q] battery drained, Desire EYE wont charge and/or turn ON

Well this is my situation:
I bought a broken screen and broken digitalizer HTC Desire EYE with AT&T stock rom 4.4.4 lolipop
While waiting for the screen + digitalizer replacement, i decided to try ADB commands to remotelly access the cell from the PC.
When first time i turned ON the cell, it worked ok, all sounds of android OS could be heard and worked ok, and even HTC Sync showd up and i could even access the internal and external memory of the phone.
Then i tried to boot into fastboot with low battery levels, i rebooted in fastboot and my PC detected the drivers for such...
then since i was on blind cause the screen was broken, i clicked on I was supposing was recover (i needed to enter on recovery so i could run an ADB commands to activate USB debugging from recovery, so i also later have access to remote screen of the phone from the PC)
So, i clicked on blind thinking i was on recovery and after that the phone didnt charge any longer the battery or turned ON.... i connected the phone to the wall charger and not even the RED LED light of the battery turns ON anymore.
I tried all the options: 1) volume +, power
2) volume +, volume -, power
3) volume -, power (for over 20 secs) and nothing, im like lost here?
I also tried plugging the USB to the PC and that doesnt even work, nor the PC do any sound when a new device is connected, so its like the phone is completely dead.... any help is more than welcome
come on, no one? damn, im blind while waiting for the freaking chinnese screen replacemente... since i cant do crap... i started a wall charger for 4 days, lets see if this turns on at least the red light, which by the moment it doesnt... will keep updating this thread regarding the status and situation in the couple of days.
i'm having the same problem right now with my HTC desire and i just bought it in July brand new from AT&T. I was wondering if it ever turned back on for you?
csa1234 said:
Well this is my situation:
I bought a broken screen and broken digitalizer HTC Desire EYE with AT&T stock rom 4.4.4 lolipop
While waiting for the screen + digitalizer replacement, i decided to try ADB commands to remotelly access the cell from the PC.
When first time i turned ON the cell, it worked ok, all sounds of android OS could be heard and worked ok, and even HTC Sync showd up and i could even access the internal and external memory of the phone.
Then i tried to boot into fastboot with low battery levels, i rebooted in fastboot and my PC detected the drivers for such...
then since i was on blind cause the screen was broken, i clicked on I was supposing was recover (i needed to enter on recovery so i could run an ADB commands to activate USB debugging from recovery, so i also later have access to remote screen of the phone from the PC)
So, i clicked on blind thinking i was on recovery and after that the phone didnt charge any longer the battery or turned ON.... i connected the phone to the wall charger and not even the RED LED light of the battery turns ON anymore.
I tried all the options: 1) volume +, power
2) volume +, volume -, power
3) volume -, power (for over 20 secs) and nothing, im like lost here?
I also tried plugging the USB to the PC and that doesnt even work, nor the PC do any sound when a new device is connected, so its like the phone is completely dead.... any help is more than welcome
Click to expand...
Click to collapse
Was kind of in the same boat as you. Bought my EYE with a broken digitizer.. upon receiving it I found out that the phone wouldn't charge or turn on.. I had to replace the battery myself and now it works like a charm.!
Sent from my HTC Desire EYE using Tapatalk
battery replacement
Would you be able to fix mine because I've have tried everything and it still won't turn on please help
techsavi said:
Would you be able to fix mine because I've have tried everything and it still won't turn on please help
Click to expand...
Click to collapse
Check for dust or other dirt in your charging port, then use a toothpick to get it out, this fixed it for me.
Bumping because I have a similar issue and don't want to make a new thread.
My screen is fine, but the LED is off, plugging it in does nothing, and it wont turn on. Worked fine last night, it was in low power mode (on CM 14), I shut it off and plugged it in. Now, the next day, it's dead.

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