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Hey everyone, I looked around and didn't find anyone having my particular problem, but If I put this in the wrong place, or someone has already solved it, just let me know. Don't want to waste your time!
I got my DINC the day they came out in stores...the first one my local store sold in fact. It was working great, but I hated the bloatware and the fact that the Bluetooth stack was not up to date...couldn't connect with a new hands free speaker phone I just bought (Parrot mini-kit slim). I had occasional random reboots, but not too many. Once or twice a week maybe.
So when the unrevoked one-click came out I tried it. Worked great.
Then I started trying ROMs. With everything I've tried I get random reboots...a lot of them. Sometimes it reboots once and works fine for a couple hours. Other times, it will loop until I do a battery pull. When it loops it will sometimes make it all the way to the lock screen, sometimes it will only make it to the boot animation, and sometimes it won't get past the white HTC screen.
I've used a couple different nightly builds of CM6, with and without google apps. I've used Skyraider 1.8 and 1.9 with and without sense. I've tried "touch of photons". Same results and activity on all of them.
Last night I gave up and downgraded to unrooted 2.1 with sense...factory fresh. I reformatted my SD card with the phone, reformatted the phone storage, and I've done factory resets. It still isn't working right.
At this point, I'd be happy to get it back to pre-Unrevoked and just wait for the official OTA Froyo which is supposed to come out soon. Rooting and using a stable rom is fine with me too. I just need a phone that works consistently.
Any ideas? I'm pretty desperate.
sounds like you needed to return it and get a new one since it was doing random reboots from the day you bought it.
have you used any of the hydra kernels to try and OC it, the 1.15 OC would cause mine to reboot. a good stable rom that i tried was JagerRom, 1.7.4 is without sense, and chocolate is with sense. don't try the OTA one because that is for people who updated to the OTA leak and im going to assume you aren't one of thoes people. haha
http://incredibleroms.com/roms/jager/
hope this helps
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Does anyone know if there is something that could have gotten messed up with unrevoked or the roms I tried?
Is there another downgrade method I can use? I just installed the PB31IMG.zip you can find in a few places out there...is there a known reliable source for the downgrade zip?
If I can avoid fighting with Verizon on this I'd like to. I'm obviously outside my 30 days, and I don't want to wait a week or 2 or three or more for a new incredible (if I can convince them to get me one). I'm not even sure warranty or Asurion will do anything with this kind of a problem either...I fear I'm stuck with a $500 reboot roulette machine.
re
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
I also have had a reboot issue. I rooted the phone the day I got it and installed a senseless rom. It worked perfect the 1st day then started into a downward spiral of reboots till it went into a full boot loop. I did a nandroid back up of the original rom. No real issues since. Im still rooted and have only had one random reboot in about a week that I know of. I know the first issue was because of the rom but what causes the random reboots. Is it aloss of signal? Im a noob so Im just trying to get some insight.
Im on #2
I got my 2nd Incredible on Friday. Prior one would just get hotter and hotter (possibly due to signal issues) until it would enter a reboot loop. Hoping # 2 fares better.
johnsquared said:
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
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Click to collapse
ya everything works in jager. but from what everyone else is saying it seems like it could be the signal (or lack there of) that's causing the reboots. have you tried the hybrid prl? it uses the verizon and altell towers instead of just the verizon ones. i haven't tried it because im in cali and there aren't any altell towers near me, but if your stuck with the phone you might as well give it a shot if you live in the supported areas. good luck man.
Link to PRL thread:
http://forum.xda-developers.com/showthread.php?t=723829
If you don't have problems with signal don't bother with the hybrid prl... it kills your data speeds because it switches you from Verizon data network to Sprints data in most areas. I know in the Carolinas phones randomly reboot a lot because thats Alltel country and phones don't work properly without the hybrid. But down south its mostly Verizon. Out west Texas/Ok is mostly Alltel.
But man honestly - I have the same issue on custom roms. My stock Sense rom does fine though. Sometimes I'll be on a custom rom typing a text and the keyboard just freezes and its over. lol nandroid time to me - I can't take the reboots but hate not having the features of newer software.
re
i have tried the hybrid prl and it did not help my rebooting issues.
i have also tried switching to the the cdma codec to -b the higher quality compression... with no luck in fixing the reboots.
I have also made sure there was not an issue with an app causing it, i have tested mine with a clean / factory reset with absolutely no apps installed.
I have had 100% good luck with the leaked ota update, the one upped the camera to 720p recording as well as a hand full of other fixes, and not once did my incredible reboot or crash.
I'm pretty confident that htc has fixed this issue for me, once they drop the 2.2 update that everybody seems to be speculating will be released in a handful of weeks.
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Me Too
johnsquared said:
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
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Same EXACT thing happened with me and telesales. No scripts, no hard reset, no task killer; NOTHING. Said "my phone gets hot and reboots" and they said (last Thurs), let's get you a replacement overnight so you can try the new one out of the weekend. No muss, no fuss. Got here 10:30AM the next day, and my evil super-heating 4-to-13-reboot-try prone phone is going back.
sprintrjm said:
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
Click to expand...
Click to collapse
I don't believe towers/signal would have any effect on shutting down or booting. Basically once you're on a current PRL, you really shouldn't even have to update it. Unless you're having that poor service deal where an Alltell/Vzw hybrid would benefit you.
Hi all, i know this is a well talked about subject as i have done numerous google/ask searches, i find an awful lot but don't really seem to get any answers, over the last week i must have read hundreds of pages so please anyone who is going to tell me to google this problem, please don't as i have until i could scream lol......anyway, this is the problem i am having......
Hubby bought the HTC desire on ORANGE but then decided he wanted an iphone4 so he gave his desire to me, i am a vodafone user, as we have teenage children and the freedom/family packs are such good value, i wanted to stay on vodafone so i got the phone unlocked with an unlock code at my local mobile fone shop...hubby had never used it as a phone, just as a gadget to mess about on so we weren't aware there was any problems.... the problems i am having are these...i can't get the phone to hold a call, if i use wmcda only mode, its slightly better and i can usually get a call out but it will drop out if i stay on the line to long, if i use gsm only then i can't get a call out at all, the phone stays silent for a few seconds and then just drops out......on both settings the signal is fluctuating like mad and often gives me a x where my signal should be, i love the phone as a gadget but at the moment im not getting much luck with it as a phone.....a few things i thought may be to blame are
could it be the way the fone shop unlocked it??
i have used the same sim card (voda) for around 4+ years, could i need a better sim???
could it be because all the settings on the phone belong to orange and arn't set up to use on voda??
i have read on a few sites where people have returned these phones only to be given another one that has the same issues where others have recieved another hand set and the problem is solved but some people say they have no call dropping/signal issues at all and love the phone....im confused, i have been looking around the site and seen peopl are using custom roms and/or debranding the phone, could that help with my issues??
if anyone can help me i would really appreciate it ...
thanks in advance
emma......ps sorry for such a long post
If your SIM is 4+ years old, I would suggest that a new one might be in order, so at the very least I'd request one if I were you.
You've not mentioned which ROM version or baseband you phone is currently using (see Menu->Settings->About Phone->Software Information). Try posting these so we can see if you are running a very early ROM and/or radio.
Regards,
Dave
P.S. Lastly, divorce hubby for being unfaithful to the Desire and buying an iPhone!
lmao he's an iphone fanatic, he has the 3g, 3gs and now the iphone4, oh and a macbook lol.. personally i love the desire but i'm having a nightmare using it as a phone, i called HTC up on friday and ups have actually just came and picked it up, i have been waiting on them, so i can't actually check anything now, i wish i had realised and put the stats of the phone in my post, they said it will take 7/10 working days to get it back and i feel lost already lol....i am hoping and praying that they can sort the problem out, i have also requested new sims from vodafone and they are on their way to me also, so if i get my phone back and i still have same issues with my sim i will try the new sim, if that doesn't work, then i guess i'll be back on here or trading it in
i think im right in thinking the rom is the software, but by radio are you referring to the FM radio or to the radio waves your phone uses??
I have an iMac and a Macbook, but I dislike the walled garden that Apple has put up around the iPhone/iPad!
When I referred to the radio, I meant the cellular radio - not the FM radio, but the point is moot now if you've sent it in for repair!
Regards,
Dave
yeah i forgot he also has the ipad, i love that like, he jailbreaks them himself so we get all the apps, better than the ipod, which he has also lol...he's a total apple nut!! once i get my device back i will check the stats an post them up here straight away......if the radio is old could that be the problem?? and do the newer ones help, i had to sign a fom to say they could erase everything and put the latest software on so im presuming they will also update the radio?? if so maybe that will correct the problem, i had looked into using a custom rom before i sent it back but i was scared that if i did that then they wouldn't repair/replace the unit also i was a little wary as the instructions seem a little complicated
.......i have since sent my desire of for repair/replacement and have contacted them today (since they have had it 3 weeks) and was told it is ready to be sent back to me and that it has had the mother board replaced...has anyone else had similar problems who had had a new mother board fitted and then the problems have stopped??? im thinking that when it comes back it will be as useless as a phone as it was when i sent it off
thanks
As far as holding calls are concerned, the Desire is bad... much worse than any iPhone I've used. That said in built up areas I never really have problems with voice, but in rural areas the reception is very poor... I struggle to make calls in my house, which was never an issue when I used Samsung phones.
3G reception is a separate issue!
Well the motherboard is basically the phones guts, so that coupled with the new rom/radio should solve your issues. I can't see them replacing the MB just for the sake of it!
Let us know how you find it afterwards. Personally, I've no bother with reception and love my desire
well i've been expecting my phone back for days and it still hasn't arrived, i was quoted 5 to 7 working days when i sent it off for repair 3 WEEKS ago, anyway when it comes back i'll see how it goes and let you all know....could it possibly have something to do wiht the fact that its an orange branded phone and im getting a code to have it unlocked to vodafone????
(which i will have to pay for again now i have a new motherboard)
Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
Posting & replying via the XDA Premium app
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
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Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
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Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403
Anybody running into this? I bought a GNex about 2 weeks ago and when on a call I get a high pitch squeal randomly. Loud... like pull the handset from my head loud. The person on the other end doesn't hear it. I called VZW several times and they say they haven't heard of this. My wife got the same phone when I did and it happens to her, too. My twin got the phone about a week later and his is fine. I took the phone in to VZW earlier this week and they mailed me a replacement... it does it also. I changed the ROM to the Open Kang ROM to see if it might be a software thing... still doing it. Very frustrating. It happens when sitting in my office on 4G or 3G, when driving, etc... no real rhyme or reason that I've been able to figure out. The squeal happens every 3-15 minutes without any real pattern. I don't see any notifications or anything that are new after the squeal takes place.
If anybody else is experiencing this can you post? If you fixed please advise! Thanks!!!
aharper said:
Anybody running into this? I bought a GNex about 2 weeks ago and when on a call I get a high pitch squeal randomly. Loud... like pull the handset from my head loud. The person on the other end doesn't hear it. I called VZW several times and they say they haven't heard of this. My wife got the same phone when I did and it happens to her, too. My twin got the phone about a week later and his is fine. I took the phone in to VZW earlier this week and they mailed me a replacement... it does it also. I changed the ROM to the Open Kang ROM to see if it might be a software thing... still doing it. Very frustrating. It happens when sitting in my office on 4G or 3G, when driving, etc... no real rhyme or reason that I've been able to figure out. The squeal happens every 3-15 minutes without any real pattern. I don't see any notifications or anything that are new after the squeal takes place.
If anybody else is experiencing this can you post? If you fixed please advise! Thanks!!!
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Click to collapse
Yes, that happened to me when i was running stock at first too. Once i flashed AOKP 4.0.3 and franco's kernel, I haven't had that problem at all. It was REALLY annoying, sporadic, no rhyme or reason. It was also waaayyy louder than i thought the speaker could ever get ironicly enough. Also dont know if the new radios might have helped too, I flashed those separately because they aren't included on the 4.0.3 roms. Hope it helps =\
I called Verizon about this again today. I had enough trouble with one device that they sent me a second device. The second device does it too. Very frustrating. The device is also much slower than my old Incredible. I officially hate this device. Should be faster with a solid connection to 4G. I'm going to see what is necessary for VZW to somehow get me out of this device and into anything different. Hell, at this point I'm ok with an iPhone... anything but this.
I'm going to use this thread to track what I've been doing in the hopes that it can help others if they are dealing with VZW with this issue.
Dec/11 - bought the GNex new. Had the squealing problems and talked with the store I bought it from. They thought it was an app and suggested I make changes to my apps. I did that for a week or so and they finally exchanged the phone for new.
Jan/12 - new device arrives. Same trouble. I dropped the stock OS and went to the OKP OS. Same trouble. Figure I'll take notes for vzw and see if I can figure it out. What I found...
Seems to happen when talking with other mobile users, never to a land line. Later narrowed it down to only other vzw users, did not happen when talking to at&t users. Later narrowed it down that it only happens to other vzw users who are using the GNex device as well.
Called vzw last week after growing frustrated again. They had me do some troubleshooting on the device and re-provisioned my account. Same trouble. They sent me another new device. I put this device back to stock and relocked.
Feb/12 - 3rd device arrives. Stock OS, no apps installed. Had the same problem that same day. Called vzw the next morning and they had me put the device in safe mode so that they could determine if the problem was hardware or software. If you didn't know there was a safe mode now you know. Boot holding the down vol button until you're in the OS. Immediately had the same problem.
Called vzw back and demanded a different device. They told me they couldn't change the device because I was outside of 14 days. No kidding, I wouldn't be outside of 14 days if vzw hadn't been asking me to do all of this troubleshooting. I finally agree to pay full retail price if they credit my account for the past 3 months of troubleshooting. Nope. They make me upgrade eligible and I went a completely different direction to an iPhone hoping that this stupid squeal would be gone. I'll sell the GNex for close to retail on Craigslist at this point.
Mar/12 - iPhone is running for a day and I talk with my wife (GNex device). The squeal is there but MUCH SOFTER in volume. I will talk with my brother as I leave work tonight because I always have trouble with him on the phone. Hopefully this will help me know for sure.
What I think I'm finding is that it's not necessarily my GNex that had a problem... it's the reception from OTHER GNex users that is causing me the trouble. My wife has complained about the problem as well but at a much lesser frequency and only when on the phone with me. We don't talk on the phone that much. The curious piece is that my brother doesn't have the problem.
More to follow as I figure out for sure whether or not the iPhone has the same problem. If so then it's not my device, nevermind that I'm on my 4th device in 3 months. VZW has been entirely worthless through this process and has made me fight the entire way. Their customer service is horrible and the managers that I have been talking to should be fired. I can't believe they allow managers to talk with customers the way some of these guys do (especially this last Paul LaFranky dude (not sure about his last name)).
So I just came across this thread while doing my normal daily browsing here and find it interesting.
My nephew who has a SGSII here in east coast Canada on Bell txt'ed me earlier to ask if I ever get a "crazy squeal noise from your phone when you're trying to make/receive a call".
It's not all the time. He said it happened about 4 times in the past few months and it's only a land line. He doesn't make a lot of voice calls, mainly the 1 land line (work). When it happens, he hangs up and calls back and it's fine.
It may be completely unrelated to your issue. He's on stock gingerbread.
Anyway, thanks for posting the details and keeping record, i'll follow this for sure.
I have now had two calls today with the high pitch noise. At this point it is def not my device as I'm now on an iPhone. Good news is I can go back to the gnex. Bad news is that I'm all but certain that gnex devices are somehow SENDING these tones. With as unhelpful as vzw has been I'm beginning to think I may simply need to call those people less often... So annoying. I'll call vzw in the morning and see what they have to say. Ugh.
Mine does it too. It is my second one as my first stopped working on 3g so they replaced it. The first phone did it too. I just live with it.... I dont talk on phone much.
I get them as well with the GN, but I was also getting it with my thunderbolt from time to time.
My brother is upgrading to 4.0.4 today and will drop a new OS on his GNex. Once he does that I have asked him to call me to chat for a little bit. It would be great if that takes care of the problem! Fingers crossed. If that doesn't solve the problem I will call VZW with the additional info. If it does then I'll go back to the GNex and sell this new iPhone.
Update - called VZW to have my account updated with the latest notes. While on the phone the lady I spoke with acknowledged that there is a KNOWN ISSUE FOR THIS PROBLEM with Samsung devices. The devices that she said are affected are the Galaxy Nexus, the Charge and the Stratosphere. Samsung is supposedly working on an update that will address the problem. No ETA for that update.
I sure wish someone had told me about this sometime over the past 3 months of troubleshooting... it would have saved me the money for the iPhone as well as the hassle with vzw. Hopefully someone here will get some good out of this.
How odd. I have a VZW Nexus, but have not encountered this issue. I don't often make calls, but they sound fine when I do.
The problem is on the other end for the person you are talking to... they will hear a high pitch squeal from time to time. Mine would do it as often as every 10-15 seconds or so or could be as little as every half hour (or not at all depending on length of call).
I have talked with my brother a couple times today after he upgraded to 4.0.4 and haven't had the problem at all. I wonder if that update includes some work to fix this. ??
Been getting these ever since the phone was new...a lot like the E4GT did when the 4G was turned on running custom ROMs? It does this just enough to be anoying, not enough to take it in and complain...yet!
I'm rooted and stock ROM, but it did it on blazer ROM too. Also did it completely stock - no root! Back then with the shortages of phones I thought I'd wait to do something and hope maybe a software update might come in to save the day? lol
I guess it does it about once/day on average. Anyone else getting this?
Never happened to me thankfully in about 2 months of owning the phone.
This happened to mine as well... I guess its a TWiz glitch because it has not happened since I switched to CM10. Try an AOSP ROM and see if it helps. I used to get daily reboots just like you.
Sent from my Nexus 7 using xda app-developers app
I have had this phone for about 2 months now, runned a couple of custom roms, and I've never seen that.
ok, I guess I'll take it in to sprint store and see what they say...If they're feeling generous maybe they'll just replace it?
Well, I spent some time with a Sprint Technician last week trying to fix this "reseting" problem. The gal told me she'd call on Saturday to see if the phone had reset at all ...in other words to see if what she had done fixed my problem? Well she never called me back!!! So I phoned Sprint on Monday and told them it had reset twice on me in the time period
So, the gal I talked with created an "E-Ticket"? Then told me to take the phone to my local store and let them determine what to do next...My question is this:
I'm rooted and running stock right now (LI3) Both Modem and ROM.
Should I do a restore to stock before I go in?
Will they be able to tell that I was rooted?
Will they care?
Or should I just take the phone in like it is and be above board with them the whole way?
They prolly won't believe me when I tell them the phone did this when it was bran new un-rooted
Anyone?
This is probably not the response for which you are looking, but I have zero problems of any kind. I have been running the LIG leak since the day that it became available. I wish that I had some insight for you or could be of help.