[Q] No dial tone? - Epic 4G Q&A, Help & Troubleshooting

For the past hour, I've been trying to make a call and I can't get a dial tone. I got it to go through once, but no it won't. It just makes a blaring "BOOP BOOP BOOP" sound, idk how to explain it xD,
But has anyone else gotten it? Is it a problem with Sprint, or is my modem broken or something? I have no idea why this is happening.
Thanks.

Come on, someone please respond

What modem are you on?
Sent from Godot's place.

Me too!!! I try to call out and after about 20 - 30 seconds I get a fast busy signal. I can receive calls no problem.
I DO have Google Voice active on my account...
EDIT:
Just disabled GV and now it's all good. Google must be having problems.

Sounds like a network problem with sprint. You could try flashing a dif modem or even odining to stock but imo it sounds like a network issue on sprints end. Try calling customer service.
Sent from my frozen Syndicated Beast...

Wishkah420 said:
Sounds like a network problem with sprint. You could try flashing a dif modem or even odining to stock but imo it sounds like a network issue on sprints end. Try calling customer service.
Sent from my frozen Syndicated Beast...
Click to expand...
Click to collapse
Odining?
Hahah, made my day
Sent from my GT-I9100 using XDA App

A boop boop boop tells me I'm connected to my airave.
Try dialing *99 send
It will either say you are now in airave coverage or this feature code is incorrect if your not.
Sent from my SPH-D700 using XDA App

Wishkah420 said:
Sounds like a network problem with sprint. You could try flashing a dif modem or even odining to stock but imo it sounds like a network issue on sprints end. Try calling customer service.
Sent from my frozen Syndicated Beast...
Click to expand...
Click to collapse
In my case it is an issue w/ Sprint and GV. I disabled GV on my account and presto, I could make calls again.
Of course, this was after flashing a couple of different modems... sigh.

Normally I try not to feed the trolls and wasn't even thinking when I wrote it but I guess it goes to show you can learn new words when trolling other devices forums. Maybe you should thanks me for increasing your vocabulary. ;-)
bruflot said:
Odining?
Hahah, made my day
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Sent from my frozen Syndicated Beast...

bjhill2112 said:
In my case it is an issue w/ Sprint and GV. I disabled GV on my account and presto, I could make calls again.
Of course, this was after flashing a couple of different modems... sigh.
Click to expand...
Click to collapse
Hah, that fixed it for me too! I ended up upgrading my modem to ef10 but deleting Google voice worked perfectly.
Sent from my SPH-D700 using XDA Premium App

I noticed last week some strange things happening with sms and mms with gv so I discontinued it then.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager

Both my wife's and my phone are doing the same thing. I spent a good 30 minutes on the phone with customer support. Interestingly, I was able to get it to work for about 5 minutes by dialing *740 (but not pressing talk) then rebooting the phone. The CS rep said it had something to do with "call forwarding being enabled" for whatever that's worth. I immediately asked if it was related to the GV integration being setup on both lines and she said no (but in my head I'm thinking, yeah right).
I did notice that my PRL was the "older" one and I just did a PRL update on my phone, but that didn't fix anything.
If you disable GV integration, can I just re-enable it later when they fix this? Is there any delay in switching GV on/off the account?

It worked instantly for me. As for turning it back on, I've done it a few times in the past.
Sent from my SPH-D700 using XDA App

Well another issue came up for me. I can send texts but I can't receive them. Any ideas?
Sent from my SPH-D700 using XDA Premium App

Is it one of those things where you reboot or change airplane on and off and then they arrive or do they never arrive?
Sent from Godot's place.

The Root said:
Is it one of those things where you reboot or change airplane on and off and then they arrive or do they never arrive?
Sent from Godot's place.
Click to expand...
Click to collapse
I don't think they ever do.
Sent from my SPH-D700 using XDA Premium App

Related

Phone is stuck on 1x service

I've been stuck on 1x and no svc bars all day, and on and off yesterday. Keep getting the data roaming message.
Called sprint and they ran me through a bunch of trouble shooting, as usual, but could not resolve it. She said that my internet wasn't updating or something. Opened a service ticket and told me to take it in to the store so they can check the device.
Anyone have this problem before, and how did you fix it?
I'm currently running srf 1.2, genocide 2.0, honycomb fusion explosion theme, ec05 modem, and I have an airrave.
My wife's epic is also stuck on 1x, and the blackberry on our extra line also says 1x with 1-3 bars.
Sent from my SPH-D700 using XDA App
My issue isn't that similar, but recently was the first time I've even seen "1x" on my phone. I literally have never seen my phone on 1x before, in fact, I thought it wasn't even possible on Sprint (Like, I didn't know it had the same name).
If all your phones are stuck on 1x, then it is most likely something with the service. You already did everything I could think of, so I'd just take it to Sprint again and tell them that it's been happening for a while and you've already been to a store, but it's becoming a real issue and you shouldn't have to be charged for a service that does not provide what they have offered, or something threatening like that.
Hope you can fix the issue soon,
Acer
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
Sent from my SPH-D700 using xda premium
ac16313 said:
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Same...wonder if it's something up with Sprint.
I literally haven't seen that phone have the 1x icon in the 13 months I've had it.
I've had trouble, but with updating my PRL and Profile. Once I read this, I've kinda conviced myself that somethings up on Sprints end, and not ours. Could this be part of Sprints Network Vision in action?
Sent from my SPH-D700 using xda premium
It could be the airrave. I had trouble getting a 3g connection the first time we set ours up.
________________________________
Roll Tide Roll!
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
Wow! I knew I would get some response to this, but not that everyone is having the same problem...lol! Well, that sucks. I wondered about the airrave, but I mentioned a few times to the phone rep that I had one, and she never said anything about it. She did say they were no problemswith the service in my area. I'll have to see what happens when I leave for work tomorrow. Does make me wonder if sprint has something brewing that is messing up everyone's service.
Sent from my SPH-D700 using XDA App
malcolmXman said:
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
Click to expand...
Click to collapse
I'm going to give this a try, its really annoying because the one bar I now get(id get usually 4-6 bars like a month ago) puts me somewhere around 50kbps...
Sent from my SPH-D700 using xda premium
Reset the Airave and your router and modem. They screw up the Airaves all the time. Airave techs direct line is 866-556-7310.
Update= 3g still working on all 3.
Oh and I have no airave.
Sent from my SPH-D700 using xda premium
ac16313 said:
Oh and I have no airave.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Sorry AC, was replying to the OP.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Sorry AC, was replying to the OP.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Its cool I hope its on sprints side and its only temporary
Sent from my SPH-D700 using xda premium
malcolmXman said:
Update= 3g still working on all 3.
Click to expand...
Click to collapse
Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
Sent from my SPH-D700 using XDA App
djjroc007 said:
Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I was going to say I was back to normal but just as I hit "quote" my 3g went away and went back to 1x then I gt an error saying "sign in fail"
Sent from my SPH-D700 using xda premium

Delayed messaging with Sprint-rant

I am beyond annoyed with Sprint as of late. For a few weeks now I have had my messages delayed or not sent. Then all of a sudden, the following day I get a bunch of old texts. People think my phone is possessed. I've had to use Google Voice to check if my messages are being sent. There are numerous complaints about this across Sprint Community and across platforms, so it's not isolated to one particular phone. Sprint is pretending like this isn't an issue. Here is just an example
http://community.sprint.com/baw/message/381442
I don't know what can be done about this. I've already complained and reported it, but they claim it's not a widespread problem. Thoughts/comments are appreciated.
Same thing. Happened with og evo, evo 3d, and epic touch.
aimbdd said:
Same thing. Happened with og evo, evo 3d, and epic touch.
Click to expand...
Click to collapse
I don't know if this is related to their "network upgrade" or what, but it's beyonnd annoying.
stargaterules said:
I don't know if this is related to their "network upgrade" or what, but it's beyonnd annoying.
Click to expand...
Click to collapse
I wonder if it is related to location. I haven't had that issue at all (EVO 4G, EVO 3D, E4GT.) I would be ticked too if it was happening to me.
Sent from my SPH-D710 using xda premium
Just_s said:
I wonder if it is related to location. I haven't had that issue at all (EVO 4G, EVO 3D, E4GT.) I would be ticked too if it was happening to me.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I don't know that it's just location specific. It seems to be happening across the board according to other complaints on Sprint Community
I know using Google voice has been known to cause this problem on every carrier. Don't know if that is the source of your problem though.
Sent from my SPH-D710 using Tapatalk
No issues here, not using GV.
Sent from my Samsung Epic 4G Touch.
Its just a problem with the sprint/gv integration. I've been using the gv app with no problems.
CBowley said:
Its just a problem with the sprint/gv integration. I've been using the gv app with no problems.
Click to expand...
Click to collapse
I've been experiencing delays here and there -- I do not use google voice. Location: NYC
limeaid said:
I've been experiencing delays here and there -- I do not use google voice. Location: NYC
Click to expand...
Click to collapse
NYC has been experiencing issues, it's being worked on.
Outside of that, update your data profile any time you think you're having texting issues. That will solve the problem about 75% of the time.
Sunsparc said:
NYC has been experiencing issues, it's being worked on.
Outside of that, update your data profile any time you think you're having texting issues. That will solve the problem about 75% of the time.
Click to expand...
Click to collapse
QFT
Sent from my SPH-D710 using xda premium
Well its hard to know when your having this issue.
Sometimes they just never receive my message as well. I've never used Google voice.
Sent from my SPH-D710 using xda premium
I've had the same issue intermittently and only recently. Messages take longer and I receive one message multiple times
Sent from my SPH-D710 using xda premium
Same issue with standard texts. I am in NYC as well. I've been using Google voice since I discovered the issue and it works great.
Sent from my SPH-D710 using XDA App
schwab002 said:
Same issue with standard texts. I am in NYC as well. I've been using Google voice since I discovered the issue and it works great.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Unfortunately wiping profile and PRL only works sometimes. I tried with and without Google Voice. It still happens. I end up checking if my messages are sent via Google Vice which uses wifi as opposed to data with Sprint, so messages are more likely to go through with GV.

Getting texts late?

Is it normal to be getting texts a day later? I restarted my phone today and got like 20 texts that I guess were sent to me yesterday. How can I fix this?
Sent from my SPH-L710 running FreeGS3 v0.1.1
Same thing here, not sure what is up but it has been getting worse and ongoing....
jb8301 said:
Same thing here, not sure what is up but it has been getting worse and ongoing....
Click to expand...
Click to collapse
either of you have an Airave...I have same problem and thats the culprit
This has happened to me twice. I'm even stock rooted. Really annoying.
Sent from my SPH-L710 using xda premium
---------- Post added at 12:44 PM ---------- Previous post was at 12:41 PM ----------
I don't. It has happened on Wi-Fi, and on 3g
Sent from my SPH-L710 using xda premium
same thing happens to me, but it also happens with voicemail sometimes. Something somewhere isn't pushing it to the phone. Back on my Epic 4G I used to have issues with email not loading as well as texts and voicemail. Only texts and vm on the S3 though, but doesn't happen very often fortunately. That and wifi just stops working, but that's another story.
xjayman said:
either of you have an Airave...I have same problem and thats the culprit
Click to expand...
Click to collapse
What's an airave?
Sent from my SPH-L710 running FreeGS3 v0.1.1
I had that issue last night - haven't texted much today so not sure if it's fixed, but some were about 30 min late last night
Had an opposite issue, I sent my wife a text while outside of home and it only went through when my phone connected to the air rave
Sent from my SPH-L710 using Tapatalk 2
So funny, I have Airave and I send myself a text and it goes through without issue. I send one to my wife sitting next to me and she gets nothing.
A friend of mine receives them fine as well. I turned the Airave off and within 5 minutes my wife gets all the text I sent her.
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
Humzaman said:
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
Click to expand...
Click to collapse
Google can help with just about everything.....
http://www.sprintenterprise.com/airave/tellMeMore.html
Sent from Pluto.
Sprint may be working in your towers, thus causing text and voice delays. If that's true then just wait it out. It's worth it.
This has been a major pain in the ass for me. Makes me seem like an ass for replying a day later LOL. Hopefully Sprint fixes it soon ;P
Sent from my SPH-L710 using xda app-developers app
Humzaman said:
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
Click to expand...
Click to collapse
Personal cell tower...runs calls and data through your home internet connection
Sent from my SPH-L710 using xda premium
xjayman said:
Personal cell tower...runs calls and data through your home internet connection
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
Does anyone that has this issue use Google voice?
Sent from my SPH-L710 using xda premium
No guys I don't have an airave. Yet this has been happening a lot ..
Sent from my SPH-L710 running FreeGS3 v0.1.1
diazf09 said:
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
I live out in the boonies and with out my airave I would not even get a cell signal.
Thurs I wasnt getting any of my texts til midnight, then they all came thru at once.
diazf09 said:
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
It's free
Sent from my SPH-L710 using xda premium
I don't have an airwave either, but I'm having problems receiving texts late or not getting them at all either. It's not my PRL because I make sure to update that and everything

Airaave 2.5

Does anyone have the airave 2.5 working? I tried a lot of tips on other forums without success. My old samsung airave worked great till it malfunctioned.
Sent from my SPH-L710 using xda app-developers app
Mine was working great till yesterday i had to unplug it for a bit.. whats up with yours?
i could never get mine to work...got tired and sent it back
Did you call them to boost the signal?? I had to do that when i first installed it..
My old samsung airave no problems till it stop working all red lights. It was recently replaced with the new model. Unable to make or receive calls while in range. Did plenty of online research. Going to replace my cable modem tomorrow maybe that will work.
I ran test that show less than 80% quality of service. Everything else was good. My ISP couldn't find any problems.
Sent from my SPH-L710 using xda app-developers app
My Airave sends my texts 3-4 times sometimes. Any way to stop that?
gyrospazjohn said:
My Airave sends my texts 3-4 times sometimes. Any way to stop that?
Click to expand...
Click to collapse
Thats a new one on me...
after fighting with sprint and my isp for months, I figured out that my airave's mac id was not programmed into sprints system at all. Finally I got to talk to a network technician within the airave server room. Within 1 hour he got it working. level 1 csr's will almost never setup a trouble ticket, but after fighting with them on multiple occasions, they finally did. If your problem is the mobile light blinking constantly, then this will fix the issue. Good luck getting them to start a trouble ticket.
message brought to u by my JellyBombed GalaxyS3
---------- Post added at 07:18 PM ---------- Previous post was at 07:10 PM ----------
gyrospazjohn said:
My Airave sends my texts 3-4 times sometimes. Any way to stop that?
Click to expand...
Click to collapse
when I first bought my gs3, I had a similar issue, I called sprint, they changed my MIN#, never had an issue ever since. They told me MIN# has to be changed when using Airave. Of course, not all level 1 csr's even know what your talking about, much less why it needs to be changed.
message brought to u by my JellyBombed GalaxyS3
I have the 2.5 and love it. Honestly it's the best one I've ever had, and I've had the first gen and 2 2.0's (both 2.0 were crap). You need to get in touch with their airave service techs to get things straightened out as noted above, but they've been able to solve any issues I've ever had. They even have a separate group email address which will get them to respond literally within minutes unless they're currently swamped. I sent them an email to call me about an issue and within 5 minutes they called me. I'll see if I can find the email addy and I'll post it up if I can.
I will try that. We did the mac id when I connected the airave.
It works for a little bit then I get the unable message.
Sent from my SPH-L710 using xda app-developers app
Definitely will. I enjoy the samsung airave. I know this one is suppose to be better.
Sent from my SPH-L710 using xda app-developers app
NoHousePhone said:
I will try that. We did the mac id when I connected the airave.
It works for a little bit then I get the unable message.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
sounds like its not correctly provisioning itself. Doesn't sound like a mac id issue, mine wouldn't work at all. Did you open any ports on your router? Router could be blocking some of the ports required for the airave to communicate with Sprint's servers, or some isps block VOIP ports in an effort to force you to buy their phone service.
message brought to u by my JellyBombed GalaxyS3
I have an old dlink router 615. It worked fine with my original Samsung airave. I am testing again. I exchanged the cable modem for a newer one. This modem is definitely faster but same quality of service score. According to the 8x8 voip test I can have more than 15 voip connections.
Thinking of getting a new router.
Sent from my SPH-L710 using xda app-developers app
My 2.5 drops data from 3g to 1x. My calls are not an issue.
Sent from my SPH-L710 using xda premium
So far so good. The new cable modem seem to do the trick so far. When data is concern. I am usually on wifi. Its quicker and uses less battery.
Sent from my SPH-L710 using xda app-developers app
I'm at work and my airave works just fine with the same modem. It must have been something with the network.
Sent from my SPH-L710 using xda app-developers app

Lost connection. And stays on greys bars and if aim lucky i get E

Some how i lost connection and goes from H+ to E, and some times stays on grey bars.
Anyone konws why iam having data lost?
I have unlimited data plan. parandoid rom, i tried several rom and radios but no good needs i still have data drops.
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Aerowinder said:
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Click to expand...
Click to collapse
I think is towers issue I had that in mind too, imei issue not at the moment just data drops and it stays on Edge for long until I put airplane mode for a moment and switch it back that's when I get H+ back
Sent from my SGH-T999 using xda premium
Yeah, either call support to confirm, or give it a day or two to see if it gets better.
Sent from my SGH-T999 using xda premium
Happens to me here and there. sometimes I lose internet conection for 30min to and 1hour. I already called tmobile and told them bout it and how it started happening after they activated lte -.- they said its weird that it shouldn't be happening what should actually be happening is the data speeds geting faster. All they did is reset my data conection and gave me $5 credit for 6months:banghead:
Sent from my SGH-T999 using xda premium
Well if it gets better soon that $5.isn't a bad deal!
Have you tried Odin flashing the Stock firmware? Wipe data to test clean? Try any other modems?
Sent from my SGH-T999 using xda premium
Iv tried flashing stock via odin and it didn't help :/ so I called and got a replacement so far it hasn't happen anymore the thing that sucks is that the replacement I received is defective the home button is not sticking out how its supose to so I called and place another order but they are out of stock I kinda got upset when I was told I would have to wait like bout a week or so to receive my replacement so I asked if later on the road the home button started giveing me problems was I allowed to exchange for a replacement I wss told yes so I cancelled it cuz I could live with my phone like that not really a big thing
Sent from my SGH-T999 using xda premium
Sometimes if you press the issue they will replace it with a comparable model. They certainly have the T999L in stock if you want to ask if that's a possibility. Dont expect it to work, but could be worth a shot...
Sent from my SGH-T999 using xda premium
I called T-Mobile but they just reset the lines well that's what they said.
And nothing still the same data drops, iam going to try odin flash and I would see if that helps
Sent from my SGH-T999 using xda premium
If the flash doesn't help, wait another day or two and call back if it doesnt improve. Tell them you'd like to have a help ticket escalated because their last attempts did not help. Just try to get them to put you in contact with a tech who has the ability to deal with things on a more specific level. Most likely you only got the first level of support. They don't have many permissions to deal with a lot of issues. A lot if them are told that account resets will fix everything it seems like!
Hopefully though, things will jusy improve as they work on towers and upgrades.
Sent from my SGH-T999 using xda premium

Categories

Resources