I've been stuck on 1x and no svc bars all day, and on and off yesterday. Keep getting the data roaming message.
Called sprint and they ran me through a bunch of trouble shooting, as usual, but could not resolve it. She said that my internet wasn't updating or something. Opened a service ticket and told me to take it in to the store so they can check the device.
Anyone have this problem before, and how did you fix it?
I'm currently running srf 1.2, genocide 2.0, honycomb fusion explosion theme, ec05 modem, and I have an airrave.
My wife's epic is also stuck on 1x, and the blackberry on our extra line also says 1x with 1-3 bars.
Sent from my SPH-D700 using XDA App
My issue isn't that similar, but recently was the first time I've even seen "1x" on my phone. I literally have never seen my phone on 1x before, in fact, I thought it wasn't even possible on Sprint (Like, I didn't know it had the same name).
If all your phones are stuck on 1x, then it is most likely something with the service. You already did everything I could think of, so I'd just take it to Sprint again and tell them that it's been happening for a while and you've already been to a store, but it's becoming a real issue and you shouldn't have to be charged for a service that does not provide what they have offered, or something threatening like that.
Hope you can fix the issue soon,
Acer
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
Sent from my SPH-D700 using xda premium
ac16313 said:
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Same...wonder if it's something up with Sprint.
I literally haven't seen that phone have the 1x icon in the 13 months I've had it.
I've had trouble, but with updating my PRL and Profile. Once I read this, I've kinda conviced myself that somethings up on Sprints end, and not ours. Could this be part of Sprints Network Vision in action?
Sent from my SPH-D700 using xda premium
It could be the airrave. I had trouble getting a 3g connection the first time we set ours up.
________________________________
Roll Tide Roll!
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
Wow! I knew I would get some response to this, but not that everyone is having the same problem...lol! Well, that sucks. I wondered about the airrave, but I mentioned a few times to the phone rep that I had one, and she never said anything about it. She did say they were no problemswith the service in my area. I'll have to see what happens when I leave for work tomorrow. Does make me wonder if sprint has something brewing that is messing up everyone's service.
Sent from my SPH-D700 using XDA App
malcolmXman said:
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
Click to expand...
Click to collapse
I'm going to give this a try, its really annoying because the one bar I now get(id get usually 4-6 bars like a month ago) puts me somewhere around 50kbps...
Sent from my SPH-D700 using xda premium
Reset the Airave and your router and modem. They screw up the Airaves all the time. Airave techs direct line is 866-556-7310.
Update= 3g still working on all 3.
Oh and I have no airave.
Sent from my SPH-D700 using xda premium
ac16313 said:
Oh and I have no airave.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Sorry AC, was replying to the OP.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Sorry AC, was replying to the OP.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Its cool I hope its on sprints side and its only temporary
Sent from my SPH-D700 using xda premium
malcolmXman said:
Update= 3g still working on all 3.
Click to expand...
Click to collapse
Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
Sent from my SPH-D700 using XDA App
djjroc007 said:
Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I was going to say I was back to normal but just as I hit "quote" my 3g went away and went back to 1x then I gt an error saying "sign in fail"
Sent from my SPH-D700 using xda premium
Related
Hey guys how you doing! We'll I hope great cause I really need the comunity help on this because sprin service reps are worthless!!! So any help would really help!! So here it goes and I will be posting this on the evo forums to cause this issue is happening to my epic and gf evo....
Alrighty so for a year now I've had and evo and epic 4g! And the place I live at I've been here for 1 year ad half...and the whole time we hve live here we had ok 4g.... issues here an thre at night my thought is maybe maintnance once in a blue moon but thts it! Well up to three days ago we had good 4g and out of nowhere something started happening....my 4g connects on both phones and once I start uing 4g data it resets my 4g and and starts scanning again so I thought this was a rom problem but two phones diferrent ones ad different roms I waslike it has to be tower wise and after 2 hours and a trip the local repair center SpRINT sucks in finding out what's wrong! So I am hre asking for your help guys does anybody have an idead of wht I should do? One thing thts coming up to me is something I ubstructing my reception cause everywhere else around my block my 4g works perfectly...
Sent from my SPH-D700 using XDA App
I believe Korey aka Whosdaman said Sprint is doing tower improvements as part of a big project. I have had 4G since launch day of this phone. A few weeks ago I had issues with it connecting as well. Suddenly my 4G has been better than ever. Hopefully you may be experiencing the same and soon things will be better than before. It is odd that it works around where you live and not at home though
Sent from my SPH-D700 using xda premium
JohnCorleone said:
I believe Korey aka Whosdaman said Sprint is doing tower improvements as part of a big project. I have had 4G since launch day of this phone. A few weeks ago I had issues with it connecting as well. Suddenly my 4G has been better than ever. Hopefully you may be experiencing the same and soon things will be better than before. It is odd that it works around where you live and not at home though
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Well I ho0pe that's the case cause my 4g is my main internet and yeah I swer its like it conects inside my room and if I walk straight from my room window to the street it won't work lik it conects but once I use 4g dat it diconct but if I walk a few feet to the left or right it works perfectly...
Sent from my SPH-D700 using XDA App
My 4g does this now too. Used to be solid. Not it disconnects and reconnects randomly.
Sent from my SPH-D700 using Tapatalk
Krazycamel said:
My 4g does this now too. Used to be solid. Not it disconnects and reconnects randomly.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
What's your location? And does it happend to you when you strt using 4g data? Cause mine will stay connected until I start using the 4g data
Sent from my SPH-D700 using XDA App
Ok so whenever I reset my ram with task manager my radio crashes and when it comes back on it says roaming then jumps back to Sprint service. It also happens when using ##3282# wether I go to edit or view clicking on evdo will crash the radio. It did this on every build since I got the phone. Its nothing major like b4 when rebooting was the only way to get back in service. Just wanted to point it out bcuz I know its not normal and never experienced it with the og epic.
Sent from my SPH-D710 using XDA App
Its not a glitch that is supposed to happen. When u clear the RAM it stops all apps and processes from running. That us why that happens. Actually that was used to help get rid of LOS rather than rebooting cause it resets the radio.
Sent from my Nexus S 4G using xda premium
musclehead84 said:
Its not a glitch that is supposed to happen. When u clear the RAM it stops all apps and processes from running. That us why that happens. Actually that was used to help get rid of LOS rather than rebooting cause it resets the radio.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Ok but why does it do it when accessing ##3282# and clicking on evdo from both the edit and view option? Also mind you it did this on my EG30 firmware when I got the phone. I disagree for the simple fact my phone always did this from day one. Clearing my ram always crashed my radio on eg30 so how is that new? Don't get me wrong I believe they did find a way for the phone to not have to reboot when it happens, but that right there is not it. Its a hardware flaw..
Sent from my SPH-D710 using XDA App
Also let me point out that my og epic used the same task manager and clearing out my ram would not crash my radio.
Sent from my SPH-D710 using XDA App
RayTrue04 said:
Also let me point out that my og epic used the same task manager and clearing out my ram would not crash my radio.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
+1....clearing ram does not crash my radio
sent from the near past
Clearing apps and ram from the built in task manager does not, and never has, crashed the radio on my phone.
Did any of you two that never had this happen ever had a LOS occur before the fix? I'm no pro at being a super geek but I know when something seems screwy with my electronics...
Sent from my SPH-D710 using XDA App
I got my phone about three months ago approximately. It must of had eg baseband on it because it immediately updated to ek02. I don't know if what I think Los is, is actually what it is. I thought it was, when you woke up the phone, you would discover that the 3g and bars were gone and replaced with a circle with a slash through it. Am I mistaken?
oscarthegrouch said:
I got my phone about three months ago approximately. It must of had eg baseband on it because it immediately updated to ek02. I don't know if what I think Los is, is actually what it is. I thought it was, when you woke up the phone, you would discover that the 3g and bars were gone and replaced with a circle with a slash through it. Am I mistaken?
Click to expand...
Click to collapse
Yes sir that is LOS...
My radio does crash when clearing memory.
Sent from my SPH-D710 using XDA Premium App
jasone4gt said:
Yes sir that is LOS...
My radio does crash when clearing memory.
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Did your phone suffer from LOS before the fix?
Sent from my SPH-D710 using XDA App
Your radio will always reset after ##3282#.. It resets to apply any changes. Just the same as after a profile or prl update.
But should not after clearing apps in task manager.
Sent from my SPH-D710 using Tapatalk
azyouthinkeyeiz said:
Your radio will always reset after ##3282#.. It resets to apply any changes. Just the same as after a profile or prl update.
But should not after clearing apps in task manager.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
No the heck it shouldn't! I'm not even applying any changes! All it takes is for me to click evdo from whichever option wether edit or view. Mind you my screen freezes fir a short min when I do go to the evdo setting. Maybe I should make a video bcuz i'm tired of people saying this is normal. I bet the people who said they radios do not crash when they clear the ram won't experience this issue. If this is normal why the same option on my og epic which I still have doesn't do this screwy behavior?
Sent from my SPH-D710 using XDA App
RayTrue04 said:
Did your phone suffer from LOS before the fix?
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Hey Ray, no my phone has never suffered from LOS. I am one of the lucky ones.
jasone4gt said:
Hey Ray, no my phone has never suffered from LOS. I am one of the lucky ones.
Click to expand...
Click to collapse
Ok that's good to know. I got the phone on December and I never got one either. However I did experience the no signal popping up whenever I shut the phone off every once in a while. Never happened again after I upgraded to ek02. I'm just trying to get some info b4 I decide to go to Sprint and swap it out.. Now if those other two guys who don't experience radio crashes when clearing ram would let me know if they ever had LOS prior to ek02 I'd gladly appreciate it. Its just the whole thing has me skeptical..
Sent from my SPH-D710 using XDA App
sorry but...this is not new news...
Success100 said:
sorry but...this is not new news...
Click to expand...
Click to collapse
I don't recall where I said it was... Just looking for info b4 I decide if I should swap it out. If you don't have any feedback concerning the issue I really don't see your point for the post. But thank you anyways for your input.
Sent from my SPH-D710 using XDA App
RayTrue04 said:
No the heck it shouldn't! I'm not even applying any changes! All it takes is for me to click evdo from whichever option wether edit or view. Mind you my screen freezes fir a short min when I do go to the evdo setting. Maybe I should make a video bcuz i'm tired of people saying this is normal. I bet the people who said they radios do not crash when they clear the ram won't experience this issue. If this is normal why the same option on my og epic which I still have doesn't do this screwy behavior?
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I have both phones, and both perform the same way. As have the hundreds that I've troubleshot in the last three years at my store.
Sounds like you have heard your answer countless times, your just looking for feedback that follows what you want, not the actual facts.
Its not a crash. It will show a crossed out circle, flash connecting to voice(the 1x icon), and reconnect to 3G. If it isn't reconnecting, you have an issue. But, it will always reset.
Sent from my SPH-D710 using Tapatalk
azyouthinkeyeiz said:
I have both phones, and both perform the same way. As have the hundreds that I've troubleshot in the last three years at my store.
Sounds like you have heard your answer countless times, your just looking for feedback that follows what you want, not the actual facts.
Its not a crash. It will show a crossed out circle, flash connecting to voice(the 1x icon), and reconnect to 3G. If it isn't reconnecting, you have an issue. But, it will always reset.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
1st I'll start off by saying two people already said they don't have this issue in this thread. 2nd how those the 1x icon show before reconnecting to 3g when Sprint disables the 1x from all their 4g phones from showing. And lastly I am glad you experienced the same behavior on all the phones you've worked on. I however didn't have that same experience. Anyways I already spoke to my friend (who works at a Sprint store) and he assured me his doesn't do it and if I would like I can come in to the store so he can order me a new one. Which I will do...
Edit: PS how dare you say all phones do it when I have my first epic 4g in my face and it is not doing this? Smh
Sent from my SPH-D710 using XDA App
Is it normal to be getting texts a day later? I restarted my phone today and got like 20 texts that I guess were sent to me yesterday. How can I fix this?
Sent from my SPH-L710 running FreeGS3 v0.1.1
Same thing here, not sure what is up but it has been getting worse and ongoing....
jb8301 said:
Same thing here, not sure what is up but it has been getting worse and ongoing....
Click to expand...
Click to collapse
either of you have an Airave...I have same problem and thats the culprit
This has happened to me twice. I'm even stock rooted. Really annoying.
Sent from my SPH-L710 using xda premium
---------- Post added at 12:44 PM ---------- Previous post was at 12:41 PM ----------
I don't. It has happened on Wi-Fi, and on 3g
Sent from my SPH-L710 using xda premium
same thing happens to me, but it also happens with voicemail sometimes. Something somewhere isn't pushing it to the phone. Back on my Epic 4G I used to have issues with email not loading as well as texts and voicemail. Only texts and vm on the S3 though, but doesn't happen very often fortunately. That and wifi just stops working, but that's another story.
xjayman said:
either of you have an Airave...I have same problem and thats the culprit
Click to expand...
Click to collapse
What's an airave?
Sent from my SPH-L710 running FreeGS3 v0.1.1
I had that issue last night - haven't texted much today so not sure if it's fixed, but some were about 30 min late last night
Had an opposite issue, I sent my wife a text while outside of home and it only went through when my phone connected to the air rave
Sent from my SPH-L710 using Tapatalk 2
So funny, I have Airave and I send myself a text and it goes through without issue. I send one to my wife sitting next to me and she gets nothing.
A friend of mine receives them fine as well. I turned the Airave off and within 5 minutes my wife gets all the text I sent her.
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
Humzaman said:
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
Click to expand...
Click to collapse
Google can help with just about everything.....
http://www.sprintenterprise.com/airave/tellMeMore.html
Sent from Pluto.
Sprint may be working in your towers, thus causing text and voice delays. If that's true then just wait it out. It's worth it.
This has been a major pain in the ass for me. Makes me seem like an ass for replying a day later LOL. Hopefully Sprint fixes it soon ;P
Sent from my SPH-L710 using xda app-developers app
Humzaman said:
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
Click to expand...
Click to collapse
Personal cell tower...runs calls and data through your home internet connection
Sent from my SPH-L710 using xda premium
xjayman said:
Personal cell tower...runs calls and data through your home internet connection
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
Does anyone that has this issue use Google voice?
Sent from my SPH-L710 using xda premium
No guys I don't have an airave. Yet this has been happening a lot ..
Sent from my SPH-L710 running FreeGS3 v0.1.1
diazf09 said:
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
I live out in the boonies and with out my airave I would not even get a cell signal.
Thurs I wasnt getting any of my texts til midnight, then they all came thru at once.
diazf09 said:
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
It's free
Sent from my SPH-L710 using xda premium
I don't have an airwave either, but I'm having problems receiving texts late or not getting them at all either. It's not my PRL because I make sure to update that and everything
Phone just all of a sudden has 0 service and can't text or anything sometime it even freezes and or reboots every rom and every kernel really annoying anyone else?
Sent from my SPH-L900 using xda premium
No, mine's rock steady as Jim Dandy. I'd suggest saving what's important, resetting and start from scratch.
So no one else is losing service randomly or freezes or reboots?
Sent from my SPH-L900 using xda premium
I get random reboots but like once a month or something like that. But I'm for sure done with sprints crappy service.
Sent from my SPH-L900 using Tapatalk 4 Beta
phone with 0 service
xyojimbox said:
Phone just all of a sudden has 0 service and can't text or anything sometime it even freezes and or reboots every rom and every kernel really annoying anyone else?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I was having the same issue, no 4g and no bars. Then I found this link http://forum.xda-developers.com/showthread.php?t=2086769
went ahead and flashed it and buumm every thing started to work. I also played with the ##DATA# settings made the 4g work like crazy sweet.
just make sure you write down the setting you have before you change any thing.
o and by the way you might need to download Get My MSL from play store.
hope it works for you.
no problems here, but service just plain sucks. i can't even stream google music at 320kb/s. i don't see why service would have gotten so crappy lately since sprint sure as heck hasn't had a large influx of customers. it was getting better few months ago, now it's back to crap. i'm temped to dump sprint even though i've got the sero plan. crappy service at a good price is still crap.
Best thing to do would be what was suggested... Start from scratch.... I started having problems with random reboots and storage not showing.... So i used Odin to flash back to stock rooted. After that no more problems....
i had the same issue
but i start using a custom rom but a stock kernel all is good at least i think so lol
I found I had zero service tbis morning with AOSP. Flashed back to Twiz, updated my prl for the first time in forever... And back up
Sent from my SPH-L900 using Tapatalk 4 Beta
ninodito said:
I was having the same issue, no 4g and no bars. Then I found this link http://forum.xda-developers.com/showthread.php?t=2086769
went ahead and flashed it and buumm every thing started to work. I also played with the ##DATA# settings made the 4g work like crazy sweet.
just make sure you write down the setting you have before you change any thing.
o and by the way you might need to download Get My MSL from play store.
hope it works for you.
Click to expand...
Click to collapse
I did this hope it works and let me say that little joke he plays withe the even saying it screwed up scared me lol
Sent from my SPH-L900 using xda premium
Some how i lost connection and goes from H+ to E, and some times stays on grey bars.
Anyone konws why iam having data lost?
I have unlimited data plan. parandoid rom, i tried several rom and radios but no good needs i still have data drops.
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Aerowinder said:
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Click to expand...
Click to collapse
I think is towers issue I had that in mind too, imei issue not at the moment just data drops and it stays on Edge for long until I put airplane mode for a moment and switch it back that's when I get H+ back
Sent from my SGH-T999 using xda premium
Yeah, either call support to confirm, or give it a day or two to see if it gets better.
Sent from my SGH-T999 using xda premium
Happens to me here and there. sometimes I lose internet conection for 30min to and 1hour. I already called tmobile and told them bout it and how it started happening after they activated lte -.- they said its weird that it shouldn't be happening what should actually be happening is the data speeds geting faster. All they did is reset my data conection and gave me $5 credit for 6months:banghead:
Sent from my SGH-T999 using xda premium
Well if it gets better soon that $5.isn't a bad deal!
Have you tried Odin flashing the Stock firmware? Wipe data to test clean? Try any other modems?
Sent from my SGH-T999 using xda premium
Iv tried flashing stock via odin and it didn't help :/ so I called and got a replacement so far it hasn't happen anymore the thing that sucks is that the replacement I received is defective the home button is not sticking out how its supose to so I called and place another order but they are out of stock I kinda got upset when I was told I would have to wait like bout a week or so to receive my replacement so I asked if later on the road the home button started giveing me problems was I allowed to exchange for a replacement I wss told yes so I cancelled it cuz I could live with my phone like that not really a big thing
Sent from my SGH-T999 using xda premium
Sometimes if you press the issue they will replace it with a comparable model. They certainly have the T999L in stock if you want to ask if that's a possibility. Dont expect it to work, but could be worth a shot...
Sent from my SGH-T999 using xda premium
I called T-Mobile but they just reset the lines well that's what they said.
And nothing still the same data drops, iam going to try odin flash and I would see if that helps
Sent from my SGH-T999 using xda premium
If the flash doesn't help, wait another day or two and call back if it doesnt improve. Tell them you'd like to have a help ticket escalated because their last attempts did not help. Just try to get them to put you in contact with a tech who has the ability to deal with things on a more specific level. Most likely you only got the first level of support. They don't have many permissions to deal with a lot of issues. A lot if them are told that account resets will fix everything it seems like!
Hopefully though, things will jusy improve as they work on towers and upgrades.
Sent from my SGH-T999 using xda premium