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After having thoroughly read the 280 pages of the UM of my Rhodium, I've tried several times (three digits number !) to hard-reset my machine, but alas, without success.
I've tried every possible combination of ON/START/STOP buttons but none works.
I either happen to make the message "do you want to switch off your mobile" (in french, as French am I) or the menu to activate ringer/vibrator etc to appear, but never ever got the ability to hard-reset my unit.
What's wrong with me/my Rhodium ?
Thx in advance mates !
Instructions on how to hard reset are in the wiki. Don't know what these "ON/START/STOP" buttons you mentioned are. The buttons involved in making a hard reset are the Power, Call Send, and Call End keys.
Alternatively, you can go to "Clear Storage" in your settings and follow the directions on screen.
ohyeahar said:
Instructions on how to hard reset are in the wiki. Don't know what these "ON/START/STOP" buttons you mentioned are. The buttons involved in making a hard reset are the Power, Call Send, and Call End keys.
Alternatively, you can go to "Clear Storage" in your settings and follow the directions on screen.
Click to expand...
Click to collapse
on=power, start=call send and stop=call end, indeed, but it ain't working anyway !
i'll give "clear storage" a try, thanks.
Doktor.O said:
on=power, start=call send and stop=call end, indeed, but it ain't working anyway !
i'll give "clear storage" a try, thanks.
Click to expand...
Click to collapse
You do know that you need to turn off the device first? Alternatively, do a "clear storage" as mentioned above, if you still have access to your device.
michi123 said:
You do know that you need to turn off the device first? Alternatively, do a "clear storage" as mentioned above, if you still have access to your device.
Click to expand...
Click to collapse
Yes, I do know, thank you for your response, and I tried either way unsuccessfully !
I do have access to my machine but needed it to be fully reset.
"clear storage" works fine, but that does not explain me why the "three finger salute" fails...
You are keeping the SEND and END keys down whilst you turn the POWER on aren't you? then releasing only when you see the tricolour screen
I updated the wiki page the other day to make the steps a bit clearer.
Give it antoher go .
Dave
Problems with Hard Reset on a Verizon Touch Pro 2
Hi Guys,
I've had my Verizon version of the phone since the beggining of the week and I cannot make a Hard Reset work either. The combination of Send/End/Power buttons do not work, and on my Verizon version there is no "Clear Storage" item under the system tab in settings. I've watched the U-Tube clip in the Wiki, and I note that HTC's site for the Verizon variant refers to using "Clear Storage".
Looking in the Windows directory there is a Clear Storage html file but there is no ClearStorage.exe. I have extracted a ClearStorage.exe from my Tilt and inserted it into the Windows directory of the Touch but to no avail.
Does anybody have a fix for this? Could this be another "exclusion" by Verizon to stop us working with our phones?
Sorry to insist, but you have turned the device completely OFF, right? So it's not just in "stand by/screen off" power saving mode, but completely off? So that when you press the power button, the phone starts loading WM etc.
Again, sorry to insist, but I couldn't figure out any other reason for the hard reset not to work.
Don't mind you insisting because this issue is stupid. Yes I have turned the phone completely off by pressing the End button until the phone states "Your phone will be turned off. Press No to cancel.
When I attempt the Hard reset it the phone merely restarts regardless of how long I press the buttons.
All this would not be so much of an issue if "Clear Storage" was available. Short of waiting for the first cooked ROM (and therefore Hard SPL) to appear for the CDMA phones, is there any way to put that back? Obviously it requires more than copying the .exe to the windows directory. My Tilt has a 6.5 cooked ROM. Is is possible that the .exe is slightly changed in that one vs 6.1?
Other Verizon phone owners - can you confirm that the "Clear Storage" is missing?
Edited:
On my Verizon, the Clear Storage is on the System tab, under 'Memory'. Select 'Memory' and select the Clear Storage sub tab.
Taken from ppcgeeks:
FOR VERIZON TP2 ONLY (Sprint & GSM have different settings)
Soft reset
Hold down the end key till the device powers off, then hit the end key to start your phone. You can also hit the reset button under the battery cover.
Hard reset
Hold down the end key till the device powers off, then hold volume down, send and end till you see blue text. Follow hard reset prompts.
Security
Hold down the end key till the device powers off, hold vol down and end to get to security(rainbow screen).
http://forum.ppcgeeks.com/showthread.php?t=85339
hanfeitzu02 said:
Taken from ppcgeeks:
FOR VERIZON TP2 ONLY (Sprint & GSM have different settings)
Hard reset
Hold down the end key till the device powers off, then hold volume down, send and end till you see blue text. Follow hard reset prompts.
http://forum.ppcgeeks.com/showthread.php?t=85339
Click to expand...
Click to collapse
I just confirmed that this works on a Verizon phone. I got the hard reset prompt with this key sequence.
For Verizon users that want to do the clear storage through the OS, it's located under Memory in Settings on the Clear Storage Tab.
Settings -> All Settings -> Memory -> Clear Storage
Happy formatting :-D
Thanks everyone
Thanks everyone for resolving this.
This is what HTC Touch Pro2 (Verizon) site says under FAQ "General & Others":
"Q. What does a Hard Reset do and how is it performed?
A hard reset removes all information from your device and returns it to a state just like it has never been used before. All contacts, messages, emails, 3rd party applications, etc. will need to be reinstalled after performing a hard reset. To perform a hard reset, navigate to Start > Settings > All Settings > System (tab) > Clear Storage. Follow the on-screen prompts to complete. This process will take 5-10 minutes".
Clearly no reference to being under the Memory Icon. The link is:
http://www.htc.com/us/faqs.aspx?p_id=294&cat=90&id=110490&f=t
Could we ask the moderator to arrange for the Wiki to be updated for the CDMA vcersions?
I have a Verizon TP2. Clear Storage on my phone is located at Settings/Memory and then the Clear Storage Tab. It asks you to enter a number to reset your phone and restore Verizon default settings.
Edit: Bah, guess I didnt see the second page )
I'm useing haret 0.5.2 on wm65, polaris. This situation dosent appear every time.
I found there's a rule:
When I hit button RUN, if the system reboots immediately after about 3 sec and starts to scroll white text, and then I hold the button right after I see the text, I can enter the system menu.
BUT, if the system reboots after about 30 sec, however and whenever I hold he button, it dosent work.
Somebody can kindly help me through this problem?
BTW, can I use old version of haret, eg. the version that without RUN button, to run Android 2.1?
---------------- update 20100625 -------------
Still nobody replys~~~~~~~~
BUT I've figured it out myself.
I found that it might have something to do with the file zImage. If I get a proper zImage, I can see the boot menu every time. U can have a try if u r facing the same problem.
And for the second question, the answer is NO.
Me too, sometime I cannot get into boot menu by pressing D-Pad button, but I can use volume up (right softkey) button instead.
I'm using NAND and I think it's because of the nbh file.
I am looking for help. I am a noob and I rooted my phone and it all went well. I froze apps that others had frozen. I tried to be very cautious but I froze LGSetupWizard with titanium backup and then did a hard reset. My phone now starts up with the setup wizard and when it gets to the end it states that the application (process com.android.LGSetupWizard) stopped unexpectedly then it loops back to the beggining. I have actually been able to access my email and the net from the notification dropdown. I am lost as what to do. Is my phone bricked? Is it possible to simply put the application back into the phone somehow? I have access to the files that I froze through titanium back up on my computer as they were on the sd card. I would really appreciate any help
Can't you just skip out of the wizard before it gets to the end? Or choose to not go through it at all?
Try the factory reset and see if that helps... Just guessing though ?
How
The start-up wizard started automatically after the reset. I have tried to get out of it but when I "exit" it brings up the same error message. I read a post on another phone where you could opt out of it by pushing a few buttons in a certain sequence but it did not work. How would I do a factory reset as is? Any ideas? Thank You!!
Can you get debug mode running (possibly by connecting to your computer, selecting the computer usb connection, and then long holding the line in notification center or something)? If so, you might be able to push the backed up .apk with adb and get it reinstalled.
Explanation
I really apprecitate your post. I am sorry I am a noob and I am not sure what you mean by "long holding the line in notification center". I will download ADB and research how to use it. Thank You!!
If you can make adb working, then you can use 'adb uninstall' the TB, or use 'adb shell' login to phone, su, then delete TB app or data
TB?
Thank you for your post, what is TB?
I must be a real idiot. I found out after the fact that if you select any other option than PC software on the USB connection mode it disables debugging mode. I have ADB but it is not recognizing the phone because it is not in debugging mode. Is there any other way to activate debugging mode besides Settings -> Applications -> Development -> USB debugging?
Please Help!
TB means TitaniumBackup.
Another way to enter adb:
If you have cwm recovery installed, pls continue see following steps:
1. Enter CWM Recovery mode.
2. Then connect your phone to computer
3. enter "adb devices"
D:\android-sdk-windows\platform-tools>adb devices
List of devices attached
LGOxxxxxxxxx recovery
If you see above, then good, enter "adb shell" to login to your phone.
enter "id" to make sure you are root.
then:
cd /data/app
ls -l *Titanium*
#you should see something like com.keramidas.TitaniumBackup.apk
#then enter:
mv com.keramidas.TitaniumBackup*.apk TitaniumBackup.abc
Above cmd will make the app executable file invalid extension, which should disable the TB app. (I didn't try, but I guess it should disable the app)
HTH,
xordos
CWM Recovery
I don't have CWM recovery, I tried to research it and I could not find the LG nitro in the list for clockwork mod, should I use one of the optimus models? I rooted with superoneclick. If I froze the file in TB would uninstalling TB unfreeze it? I have actuall been able to use mail, messaging, and the phone when someone else calls or emails me and I have been able to access settings for each of these specific areas but I have not been able to access settings for the debugging.
Thank You!!
USB debugging on how do I push the files?
I have ADB running and I am in debugging mode. I still have root. How and where would I push the file onto the device.
Thank you!!
Resolved
My issue has been resolved. Thanks for the help!
problem fixed
hello .
If you still have the problem with the lg phone , there is a very easyyyyyy solution .
I had the same problem ; i deleted Lg home because i was using go launcher home , then one day i just moved go launcher on the sd card . That was the problem , i hard reset my phone 20 time , but still in the end of the reset process i was receving that error , the process stoped .
Ok , once you have reached the error " setup wizard process stop " , press the close button . Than press the 3d menu button . You will go into 3d menu , there click 3d games and accesories . Launch the game asphat 3d. The game will be installed . After you launch the game , there is a small button in the game , in the top left corner , similar with an earth , named info . Click that button , than click the twiter button . Now you will launch the internet browser and you problem it's fixed. Once the internet it's opened , go to google com , and search for any launcher . By example seach go launcher , find it , download it , install it . When you want to install it a windows asking about some security settings will open . It;s the settings menu of the phone . Here you can can allow to install application that dosen't come from play store , or you can just enable usb debuging ( and of course with usb debuggin enabled ,you can easly update or downgrade your phone using the lg official software ) .
Good luck .
hey man, how did you fix this problem? i have the same deal right now. thanks
gave up. flashed kdz
Show "Recent Apps" randomly without pressing HOME button for several seconds
I've just run LG Flashtool, flashing DLL and TOT (v10K) for my F240L.
After that, FACTORY HARD RESET (pressing Power and Vol. Down for several seconds).
Without Micro SIMcard and SDcard inserted, I'm doing basic setting (brightness, ringtone, animation, roaming).
Suddenly, "recent apps" shows without being told (pressed HOME button for several seconds). I have to press back, to eliminate "recent apps"
But after that, "recent apps" shows again, this time randomly and more often.
So basically, my phone is still fresh after flashing (not rooted and no CWM installed).
Is there a fix to this ?
Below are the screenshot.
Any opinion is highly recommended.
try to unplug the battery and hardreset again .. if it does'nt work .. possible bug in the rom
sorry for my bad english :crying: CMIIW
It doesn't work.
Any more ideas ?
So I was watching a show on my tablet. and then the tablet just froze. I tried to reboot it. and the screen just stays stuck at the Samsung Load screen. I have Team Win Recovery installed on it. So I used the commands to get into it. and see if I could reboot and reset through there. But when I go to reboot it tells me my System has no OS do I still want to reboot, reset or whatever I try to do.
My PC isn't recognizing my device. So I can open it up at all. I did not have a SD card in my Tablet. but I do have one in my phone and it does fit into my Note III so I believe it should/would work for any steps I may need to do to help fix this problem. Any ideas or suggestions on how to deal with this?
I've seen this before...
...THIS MAY OR MAY NOT work (CAPS for emphasis only).
The way we solve that because the symptoms you are describing are often the result of a corrupted cache that effects that startup of processes in the background. Clearing the cache might help if the following doesn't work, but don't clear it first because going through this process sometimes requires that whatever data is in the cache remain undisturbed...
(Remember, Android is just a portable version of Linux).
Part 1 of 2 - Enter Safe Mode (ignore all other directions except for using the hardware keys to enter safe mode)
Safe mode
Turn on and use safe mode
Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.
To turn on safe mode and use it to fix app problems, follow these steps:
Turn on safe mode
Turn the device off.
Press and hold the Power key.
When 'GALAXY Note 3' appears on the screen, release the Power key. Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
'Safe mode' will display in the bottom left corner of the screen. Release the Volume down key when you see 'Safe Mode.'
Uninstall third party applications
Turn on Safe Mode.
From any Home screen, tap the Menu key.
Tap Settings.
Tap the General tab.
Tap Application manager.
If necessary, swipe right to the Downloaded screen.
Tap the desired application.
Tap Uninstall and then tap OK.
Turn off safe mode
To turn off safe mode, follow these steps:
Press and hold the Power key.
Tap Restart.
The same steps are located on the following URL for entering Safe Mode:
https://support.t-mobile.com/docs/DOC-9049
Part 2 of 2 :
If you were successful in engaging Safe Mode, it is more than likely you will see an option screen come up that lists "TouchWiz" , KNOX (Possibly, and varies depending on your config and KNOW Counter Status {i.e. "0x0" or "0x1}, and TouchWiz Simple.
Please pick TouchWiz and DO NOT pick TouchWiz Simple.
Your Note 3 should then start without incident; however we would recommend you backup your data and reload your device with fresh installs as soon as possible.
Hope this helps.
The Tablet wont even boot up into Safe Mode. the Tablet doesnt boot at all. It just stays stuck at Samsung Galaxy Tab 3 screen.
I can use the hard keys to enter into Odin Mode and Team Win Recovery thats it.
Thanks for clarifying. Different steps will be required then. Be careful, and read the other two links carefully that are listed in order of importance to get your Note 3 back up and running:
[Step 1]
Hardware reset using Hardware Buttons ( You WILL LOSE ALL OF YOUR DATA {CAPS for emphasis only} )
Master reset with hardware keys
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:
Back up all data on the internal memory.
Turn off the device.
Press and hold the following three buttons at the same time:
Volume Up key
Home key
Power key.
When 'GALAXY Note 3' appears on the screen, release the Power key but continue to press and hold the Volume Up key and the Home key.
When the Android System Recovery screen appears, release the Volume Up and Home keys.
Press the Volume down key to highlight 'wipe data / factory reset.'
Press Power button to select.
Press the Volume down key to highlight 'delete all user data.'
Press Power button to select and start the master reset. When the master reset is complete, 'Reboot system now' is highlighted.
Press the Power key to turn the restart the device.
Directions also featured on the following URL: https://support.t-mobile.com/docs/DOC-9049
[Step 2]
Forget about ODIN and you can use Heimdall with the build of your choice provided it is supported by the BootLoader (i.e. KitKat BootLoader will not load JellyBean).
The instructions are in the following URL as are links to the appropriate software:
http://forum.xda-developers.com/showthread.php?t=2545009
IMPORTANT NOTE: DO NOT WASTE YOUR TIME WITH A USB3 Cable. Instead use a USB2 cable because USB3 connections via the Note 3 have been known to not be the most stable, and you will receive much more reliable connectivity using USB2 that is essential to the reload process.
Hope this all helps, and please let us know how successful you were.