Root 2.3.3. - EVO 4G Q&A, Help & Troubleshooting

So I just got a new EVO HTC 4g do to the techs at Sprint messing up my power button they gave me a free phone, my question is how can I root my phone, I've heard 2.3.3 with the latest HTC software update can't be rooted help. Thanx in advance.
Enrique Casas

yep, you cant root yet. no exploit has been found yet for 2.3.3

No root man. Gotta wait. Sorry

Or you can do what I did this morning with my wife's phone with 2.3.3. Go to your local Sprint repair facility and tell them that you absolutely hate 2.3.3 just tell them it glitches and won't stay connected for most calls and you get random reboot. (That's what my wife's was doing) and demand them to downgrade you to 2.2... I don't have insurance on our phones so I paid $35 and they did it. Not so she could root but because she was really having problems since she got the OTA. She's now back on 2.2,with 3.70.651.. so could root if she wanted..
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Ya right..once updated can't go back.the hboot has already been updated on her phone. So no root for her phone..
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Oh, oh well she doesn't want to root anyways lol. Good thing I guess.
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Related

Should I can I in root 2.2 before bringing it to Sprint

I was to bring my phone to Sprint so they can order a new one from the screen leak issue should I in root first or it shouldn't matter because its a hardware issue?
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if your getting a new one then its not worth the hassle. just wait. patience.....use that free time to play outside or drink(like i do lol).
Well they still have to inspect it then order it I'm going to Sprint for them to look at it
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Touch panal fail...

So my wifes phone started acting up today... she made the mistake of taking it to the Sprint store cuz I was at work... of course they had no idea what waS wrongsoo I did some snooping and rebootedinto recovery and it says touch panel-fail... soooo I have her rooted but with s-on... she never needed to be fully rooted... is this fixable by me or should I send it in... I partially rooted hers with unrevoked... if I do need to unroot does anyone have a good link? Thanks so much...
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Unroot with the thread about it in the development section, bring it to sprint and get it swapped out, done
Yes, why take the risk of fixing it yourself when you can get it fixed/replaced for free at a sprint store since its still under warranty
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[Q] Unrooting Evo

My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
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bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
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Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
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They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
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They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
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brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
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Thanks
Got it guys, thanks for the help
bimmerman7 said:
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Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
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So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
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Every new or refurb EVO have 2.3.3?

Well, my girlfriends EVO has been randomly shutting off, vibrating 5 times, and then flashing the led once the screen is off. From my research, it looks like anyone who has encountered this issue has had to replace it. I'm going to try a few things to fix it, but if I'm unsuccessful and need to replace it... is it guaranteed that the new or refurb will be GB? Or do we still have a slight chance of getting Froyo? She's gonna be so pissed that I won't be able to root it lol. I am praying for froyo. Anyone have any insight?
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Might have a small chance for fro
But unlikely
Sorry
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Omgadroid said:
Might have a small chance for fro
But unlikely
Sorry
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i would guess sprint would have someway to roll official os back to whatever was previously available. If i were sprint i should as hell would want something like that.
its a thought to ask a sprint rep which i am not.
Yea I was afraid of that. I'm hoping I get really lucky, or that i have some luck bribing or convincing a tech to roll it back to froyo. I know they MUST have the ability to do that.
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k2buckley said:
...or that i have some luck bribing or convincing a tech to roll it back to froyo. I know they MUST have the ability to do that.
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I wouldn't get your hopes up. If it were that doable for a tech, you'd have heard about it by now.
cant you just run the RUU from froyo, then root it? thas what I did. and I just took my Evo 3D back, and had my evo replaced last week and they gave me a refurbished fone with froyo on it, but that was at best buy...
Best buy still carries evos loaded with 2.2. Got two of em week ago. Tell the tech you want to power it on yourself, then cancel update.
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My wife's refurbished came S-On with Gingerbread & she hasn't shut up about it yet. Good luck!
Sent from my.....click, click, boom
There is no reasonable method to rollback to 2.2. RUU will not work. Update.zip will not work. PC36IMG.ZIP will not work. The only option at this time is a NAND pull.
WTF is nand pull??
Wow that sucks I finally got my evo to be looked at by the sprint store... I kinda just want a replacement, hopefully new, but I'll be pissed if it comes with GB. Well I'll find out if they fixed it or replaced it in about an hour so wish me luck!!
Ya I have an evo with a scratched up screen so Im debating just getting it done elsewhere since sprint wont do it now. I dont want to gamble with an insurance replacement.
I finally upgraded my fiance's crackberry to an Evo...so luckily she is still fascinated with it stock. But can't wait to root it!
Just got my replacement and yes it has 2.3 not likely that any replacement will have froyo sorry
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Do I need to unroot?

So there is something rattling around inside my phone and the screen is clicking down when pushed on..do I need to unroot to take into Sprint?
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call and ask the store, the one by me has no problems with a rooted phone unless you are there with a software issue.
popper668 said:
call and ask the store, the one by me has no problems with a rooted phone unless you are there with a software issue.
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Thanks I will try that then
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jboyer0000 said:
Thanks I will try that then
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Just call like he said and ask. Since there is a rattling, I would hope they can see it isn't software related, so you shouldn't have to unroot for that.
If the phone is older than 1 year, it's out of warranty anyway. I don't think insurance cares if the phone is rooted.
They didn't care when I activated my already rooted EVO. Just flashed it back to stock to not confuse anyone. Luckily, they did not pay attention to the fresh install of Superuser. The guy was an iPhone user anyway. Addicted to asking Siri for everything.
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