Related
I've been having this issue for a few weeks now and it's only seemingly getting worse. HOWEVER.. I think I have an idea of what may be going on.
Can a bad USB cable cause this issue? Maybe some kind of static electricity build up or something. If anyone else out there has this issue can you weigh in? Are you using any damaged or 3rd party cables? My problems started around teh time i orderd a (samsung) micro usb cable for use in my car with a cig lighter power converter thingy that has a usb port on it.
to test I wiped the battery stats in CWM and it actually seemed to help.. until last night when I used the new cable in the car again and it went haywire. I wiped the battery again and ill avoid using the new cable to see if it helps any..
I happened to catch it on video last night so I'll post a link up later. I'd like to get to the bottom of this since sprint wants to charge me to replace the device -___- .
I dont see anything in there about what the actual random "problem" is. only problem I have with my menu button is that my "phone" icon is right above it and with my case on the phone it makes it harder for my fat thumb to just hit menu and I sometimes launch the dialer...
so uhhh.. what's the "problem?"
The menu key will randomly activate without me actually touching the screen. Like I said, I have it on video and I'll post it as soon as I get home so everyone can share thoughts on it.
it's exactly what it sounds like. I'll be using the device, sometimes just reading and sometimes not even holding the device at all (as demonstrated in the vid) and the menu key will activate rapidly and very randomly.
http://www.youtube.com/watch?v=0gP2Ju8Xvyo&feature=youtube_gdata_player
Here's the video as promised. Taken last night. It happened today as well even after flashing the lastest stock ek13.
Sent from my Xoom using xda premium
bumpity bump bump
Well, the Video is down. Id like to see if its the same problem as I have.
I believe It may be. Its quite annoying. The Menu Button just activates. I always assume that its just Oily or dirty, something is making it do it. But even after a wipe it does it and Only with the Menu Key. Not Home, Back, or Search. I also use the Matte Black back TPU case, no difference on or off. Cant find a Rhyme or reason.
Edit:
For the record, im also on FC24.
haven't seen the video but I noticed during LOS testing when the phone came out that I got random menu pop ups in low signal areas.
Sent from my SPH-D710 using xda premium
Amusing, it did it when I hit "post reply".
I get it off and on, be damned if I can figure out how to replicate. Just does it.
I was starting to think it was my screen protector, since it started around that time. Happens plugged in and unplugged. Can go days without, then it just happens. I do know it only started for me when I flashed ICS.
Have you tried reflashing and seeing if the problem still exists. Last week my phone was randomly doing stuff like that. I did a full wipe and reflashed and everything has been fine since.
I've flashed several ROMs and have had it.
I can say I have had it only on ICS, some more than others. Never tracked it closely, but have had it on the homescreen, browser. Only 2 times since Fd02.
Wish I knew how to make it happen. I will say signal/battery levels have no effect.
its likely there's a short or something. I would take it into sprint. There's no reason not to. If they can't fix it you'll get a new phone.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
Here's what's worked for me on ALL Android phones that have had this problem, go to your custom recovery, and clear cache and dalvik cache and reboot... Your phone will take a few minutes to boot...
Sent from my Epic Touch running Blazer Rom via xda premium
I just got a refurb because of a blue led of death and mine is doing this as well. I've tried ICS roms, stock EL29, and even did a complete factory reset after flashing back to stock EL29 to no avail. It mainly occurs while I'm on a call or texting. It's driving me nuts and if it continues it's going back to Sprint.
I have been testing a theory relates to this.
Last night it was pretty bad, so I turned the setting for the hard buttons lights to "always off".
Hasn't happened since.
Only reason I tried this is that I noticed they came on right before the menu went nuts.
As I've said before, I don't think mine is a short since I NEVER had this occur when on gingerbread. Others may be, but I'm nearly certain mine is not.
If anyone else can try this to see if it does help, would be nice to see.
jfcooley said:
I have been testing a theory relates to this.
Last night it was pretty bad, so I turned the setting for the hard buttons lights to "always off".
Hasn't happened since.
Only reason I tried this is that I noticed they came on right before the menu went nuts.
As I've said before, I don't think mine is a short since I NEVER had this occur when on gingerbread. Others may be, but I'm nearly certain mine is not.
If anyone else can try this to see if it does help, would be nice to see.
Click to expand...
Click to collapse
I'll give that a shot, thanks!
Sent from my SPH-D710 using xda premium
Good idea. I'll try the always on setting and see if that helps as well, that way we'll cover both ways.
Doesn't work. Had it come back k last night.
Not sure what to try.
Mine did it a few times yesterday and I noticed when it did either the gps was trying to connect or it was trying to connect to wifi or 3g. Maybe a coincidence or not, who knows, but it's something else to look at.
My phone did the same thing, it isn't the USB cable nor the screen protector. Its a bug when signal drops below a certain level. However, I believe its a touchwiz issue as I have yet to have it happen on any AOSP rom, input anyone?
Sent from my SPH-D710 using XDA
I have a T-Mobile M8, but didnt get much response, so I'm posting here in hopes of more answers. I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
stevessvt said:
I have a T-Mobile M8, but didnt get much response, so I'm posting here in hopes of more answers. I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
Click to expand...
Click to collapse
This is probably going to sound like a dumb question but believe me I did it
It wasn't hear the heating vents was it?
grentuu said:
This is probably going to sound like a dumb question but believe me I did it
It wasn't hear the heating vents was it?
Click to expand...
Click to collapse
Ha,...no,..it was on top of the dash, and here in S. Florida it was pretty hot (90F). But, with that said, I had the windows up, AC on. My previous phones (I'm a phone-a-holic), the S4, G2, Xperia ZL, and Note 3 all worked fine in the same situation. If its a common occurrence for this particular phone in general I'll deal with it. But if its unique to mine I will exchange it. But I'd rather not have to restore another phone if the new one will act the same way.
Maybe I should mention the phone has a clear hard case on it, too.
Hot day, phone in direct sunlight, phone in case, Bluetooth, screen, data, CPU probably running at max, it's all going to contribute. Obviously the phone couldn't keep up with the power requirements. Do you use an official HTC car charger?
I have no problems with charging using Navigation with Co-pilot, it does get warm, but so has any other phone when using Nav apps. I wouldn't use Google navigation as that doesn't have offline maps and will tax the phone even more.
Thanks for responding,...I had it in power saver mode and auto brightness at its lowest setting. I'm not even sure there is an official HTC car charger,...is there? Maybe it's a by product of being a metal case, but my past phones, the G2 the note 3 and Sony xperia zl never had this problem. If this replacement (I was able to swap for a new one at TMo yesterday)phone does it too then I'll deal with, I just didn't know if it's the phone as a whole, or my particular unit.
Okay, so a little background. I was at the gym last night, warming up with jogging on a treadmill. While I was running, I was listening to music through these horrible, horrible headphones. When they are plugged in, sometimes the phone will skip tracks forward or backward for no reason whatsoever, even when I didn't press a button. This was happening last night at the gym, and then all of the sudden, I heard this static crack and my phone turned off. Now my phone won't turn back on. I have tried everything. The phone was charged to about 75%, was running the new unofficial CM12 ROM, and was perfectly fine before the headphones zapped the life out of my phone. I'm almost positive it had nothing to do with the ROM. I have tried almost everything to get it to turn back on, holding the power button for a full minute, the power up and volume down combo for a hard reset, letting the phone sit for a while, even letting it sit on the charger for a while. It won't even take a charge now. It's been a full 12 hours of phone inactivity. Any suggestions?
If it still does not power up, your choices are:
Instant replacement: Verizon store
If you have 6 days with another phone: get online with HTC and get warranteed
I've had better luck dealing with HTC directly. Third party refurbs have a bad reputation
on many posts all over.
Hope it suddenly starts so you can keep trucking...
michaelbsheldon said:
If it still does not power up, your choices are:
Instant replacement: Verizon store
If you have 6 days with another phone: get online with HTC and get warranteed
I've had better luck dealing with HTC directly. Third party refurbs have a bad reputation
on many posts all over.
Hope it suddenly starts so you can keep trucking...
Click to expand...
Click to collapse
So you think it's broken? It just seems weird for it to be broken after it was working perfectly fine. Plus, I am trying to buy a subsidized Nexus 6 through Verizon, but it's not in stores yet, so I don't want to get the phone replaced if I'm going to buy a new one. It's a dilemna
SyrStorm said:
So you think it's broken? It just seems weird for it to be broken after it was working perfectly fine. Plus, I am trying to buy a subsidized Nexus 6 through Verizon, but it's not in stores yet, so I don't want to get the phone replaced if I'm going to buy a new one. It's a dilemna
Click to expand...
Click to collapse
Hope it doesn't come to this: if it's dead, HTC owes you a warranty repair/replace. You don't want to be left
with a doorstop. Worst case: you get it fixed, treat new one like your Princess, then sell it on Swappa or EBay
when you get your hands on the Nexus 6.
SyrStorm said:
So you think it's broken? It just seems weird for it to be broken after it was working perfectly fine. Plus, I am trying to buy a subsidized Nexus 6 through Verizon, but it's not in stores yet, so I don't want to get the phone replaced if I'm going to buy a new one. It's a dilemna
Click to expand...
Click to collapse
I had the power button fail in mine. Drove me nuts too. In the end it wasn't all that terrible to replace and cost about $10. what happens if you sorta play with the power button and wiggle it etc...?
You are still getting the charge light too right?
Success! It finally charges now! It wouldn't charge before. For a whole day it wouldn't turn on with any button combo. For a whole day it wouldn't take any charge. Until now. I plugged it into my laptop and voila! The orange light started flashing, and it finally got to the point where the orange light is stable. It is currently now accepting charge from a power outlet, and I assume it will turn on. I'm not gonna push it yet though. But now it charges, so it will work! Thank god.
A valuable lesson was learned throughout this process (and it applies to daily life): never give up and always be persistent! Even if you have a good connection, and suddenly those connections break, you can still rebuild them again. You can still fix these connections (relationships in life) will a little hard work!
My phone just did this again. This time I'm guessing it is a bug with the unofficial CM12 Android 5.0 ROM on high volume. When my headphones are in and I'm playing music, usually at the highest volume, the phone sort of makes this weird static noise and then turns off. Hopefully this time my phone turns on, and hopefully it doesn't take a day and a half to accept a charge. I fixed it before by pluggin it into my laptop, but now that won't work. I guess it's a waiting game. Idk, I just hope it works
You sure its not your headsets causing the problems? I have ran the same ROM vol high using my klipsch earbuds and no issues. Will test again to see
Dark Jedi said:
You sure its not your headsets causing the problems? I have ran the same ROM vol high using my klipsch earbuds and no issues. Will test again to see
Click to expand...
Click to collapse
I'm not totally sure. I mean it still could be. I hate these damn headphones. It's fairly annoying though tbh. I have no idea when it will be open to accepting a charge. I just kind of have to see if it'll turn on. I guess I can check again with another pair of headphones when groupon finally sends them. I'm just nervous that if it happens again, I'll have to wait again. Let me know what happens with your phone. Also, I'm open to any suggestions on how to turn my phone back on or charge it again. Thanks.
How many songs played before your phone dies?
Dark Jedi said:
How many songs played before your phone dies?
Click to expand...
Click to collapse
It depends. Like the first time it shut off I was listening to one song on full volume. Then after it finally booted up, I was listening to the same song on high volume and it turned off again, but that time it booted back up. This time however, I was listening to a different song and it happened. It's not really a matter of songs played, but rather which song is played. I'm not totally sure though. It's just stupid.
OK I played 4 songs now and did hear a buzzing sound but phone didn't shut off or anything. Remember this ROM is still alpha build status. You could try backing up your phone and flash another ROM and see if you can recreate the issue. That way you know for sure if it was ROM or headphone related
I've heard this buzzing in practically every aosp ROM for the m7. It isn't often but does happen occasionally. It had never caused a reboot or shutdown. My guess is that the headphones are bad. I would stop using those lol.
I guess it was the headphones. Finally got new ones, and everything is fine. I think 5.0 definitely aided it though. My phone turned back on a few nights ago, and I forgot to mention it. Every time I've had to wait almost exactly 24 hours to charge it again. It almost seems like a defense mechanism. But alas, it worked!
So something quite unfortunate happened to me last night. I factory reset my watch since I installed a new rom on my Moto G, and ever since I did that, the screen is black. Nothing else. The power button isn't doing anything regardless of how long I hold it in or whatnot, and it's just not doing anything, it's a brick. It's not rooted or boot loader unlocked or anything either. When it place it on the charging dock though, the light at the bottom of the dock lights up so I know it's charging at least, but I just really don't know what happened to it. Do you guys think it's toast?
--Edit--
So I spoke to Motorola's live assistance, and if this issue arises for anyone else, hold the power button down for about 2-3 minutes and it should boot into the bootloader, from there you can either attempt a fastboot reboot command or a normal powerup.
I tried your solution. But nothing happened. I think i have the same problem. Mine won't show anything, but when i tried charging, the light on the dock light up. Do you have any other solution? Thanks
fireball0093 said:
So something quite unfortunate happened to me last night. I factory reset my watch since I installed a new rom on my Moto G, and ever since I did that, the screen is black. Nothing else. The power button isn't doing anything regardless of how long I hold it in or whatnot, and it's just not doing anything, it's a brick. It's not rooted or boot loader unlocked or anything either. When it place it on the charging dock though, the light at the bottom of the dock lights up so I know it's charging at least, but I just really don't know what happened to it. Do you guys think it's toast?
--Edit--
So I spoke to Motorola's live assistance, and if this issue arises for anyone else, hold the power button down for about 2-3 minutes and it should boot into the bootloader, from there you can either attempt a fastboot reboot command or a normal powerup.
Click to expand...
Click to collapse
Raging_Ken said:
I tried your solution. But nothing happened. I think i have the same problem. Mine won't show anything, but when i tried charging, the light on the dock light up. Do you have any other solution? Thanks
Click to expand...
Click to collapse
I'm experiencing the issue. And my situation is same as @Raging_Ken. Is there any alternative way to manual/force restart? Since we only have 1 physical button. :crying:
presario3839 said:
I'm experiencing the issue. And my situation is same as @Raging_Ken. Is there any alternative way to manual/force restart? Since we only have 1 physical button. :crying:
Click to expand...
Click to collapse
Anybody got solutions? At this point, i have no problem for paying for replacement, the problem is i got mine from USA, and i'm from Indonesia. Huff
Raging_Ken said:
Anybody got solutions? At this point, i have no problem for paying for replacement, the problem is i got mine from USA, and i'm from Indonesia. Huff
Click to expand...
Click to collapse
Hi @Raging_Ken ! We're at the same boat. Do you any friend that have same situation as ours?
@presario3839
You also got yours from the states? I only know one other people who use the moto 360 and he also got it from the US. I'll check with him tomorrow. Can you check how much will it cost to ask for a replacement in Malaysia? Going there on middle of May, if it's cheaper, i'd rather pay the replacement there. Hehehe
presario3839 said:
I'm experiencing the issue. And my situation is same as @Raging_Ken. Is there any alternative way to manual/force restart? Since we only have 1 physical button. :crying:
Click to expand...
Click to collapse
I know it took a few tries for it to do that but at the same rate if you've tried it a few times then that's quite odd, It's also quite a pain how there's just one button to do it with. Hopefully you get it fixed, I really don't have too much else advice sadly D:
fireball0093 said:
I know it took a few tries for it to do that but at the same rate if you've tried it a few times then that's quite odd, It's also quite a pain how there's just one button to do it with. Hopefully you get it fixed, I really don't have too much else advice sadly D:
Click to expand...
Click to collapse
I just found out that motorola doesn't have any service center in South East Asia, hence we'rwe're screw. Unless somebody in this forum has an answer that can help us, the best that we can do is put it as an ornament in the bed. Huff. @presario3839
fireball0093 said:
I know it took a few tries for it to do that but at the same rate if you've tried it a few times then that's quite odd, It's also quite a pain how there's just one button to do it with. Hopefully you get it fixed, I really don't have too much else advice sadly D:
Click to expand...
Click to collapse
Raging_Ken said:
I just found out that motorola doesn't have any service center in South East Asia, hence we'rwe're screw. Unless somebody in this forum has an answer that can help us, the best that we can do is put it as an ornament in the bed. Huff. @presario3839
Click to expand...
Click to collapse
:crying: we're doomed! any acquaintance you have in this forum? Anyone can help us? @fireball0093 maybe?
I think there can be three reasons for the black screen.
1. The watch has hung and needs the 2-3 minute bottom press as posted by the OP.
2. You use Watchface or Watchface Pro like myself. It has occasionally crashed on me. After several taps, I eventually have the menu come up and can get to settings/reset. I then have the default Moto face and can reselect Watchface. Hope this bug is fixed soon.
3. Hardware failure. LCD displays have a single backlight and if it fails so does the display.
I hope it's either #1 or 2 that you are running into.
this happens to me whene android wear crashes on the watch. i was able to notice the force close notification before it went to a black screen and did not respond until the battery died. once the battery was dead i placed it back on the charger and eventually it turned on. this has only happened maybe three times since i bought the watch at launch.
SeaFractor said:
I think there can be three reasons for the black screen.
1. The watch has hung and needs the 2-3 minute bottom press as posted by the OP.
2. You use Watchface or Watchface Pro like myself. It has occasionally crashed on me. After several taps, I eventually have the menu come up and can get to settings/reset. I then have the default Moto face and can reselect Watchface. Hope this bug is fixed soon.
3. Hardware failure. LCD displays have a single backlight and if it fails so does the display.
I hope it's either #1 or 2 that you are running into.
Click to expand...
Click to collapse
I've tried #1 but failed to force restart the watch. #2 seems not applicable to me since I'm using Facer.
[Solved]
Hi,
I faced the same issue suddenly (black screen) since yesterday, i came across your thread today trying to find a solution, and tried every solution posted here (e.g. holding 2~3 min on power bottom) several times, but no success!!
I put the watch at charging dock and the charging LED in the dock is ON.... but the watch is just showing black screen ... until i thought it might be from the USB cable... so i change it with its original USB cable which comes with it in the box (while unaware; i used a cheap USB cable from the market 2 days ago while organising chargers/cables in electricity outlet, without realising that i changed the USB cables), and once i used the original USB cable... it's started to work/charge immediately.
Solved
fireball0093 said:
So something quite unfortunate happened to me last night. I factory reset my watch since I installed a new rom on my Moto G, and ever since I did that, the screen is black. Nothing else. The power button isn't doing anything regardless of how long I hold it in or whatnot, and it's just not doing anything, it's a brick. It's not rooted or boot loader unlocked or anything either. When it place it on the charging dock though, the light at the bottom of the dock lights up so I know it's charging at least, but I just really don't know what happened to it. Do you guys think it's toast?
--Edit--
So I spoke to Motorola's live assistance, and if this issue arises for anyone else, hold the power button down for about 2-3 minutes and it should boot into the bootloader, from there you can either attempt a fastboot reboot command or a normal powerup.
Click to expand...
Click to collapse
I hold the power button for 3 minutes, however nothing happened.
Soon after holding i put it back on the charger and it restarted itself and everything was perfect.
hope this works for you.
Yeah. I'm having the same issue. The only thing that allows me to turn the watch back on is to put it on the charger. Been dealing with this for a few months.
after I changed rom I can not associate my bike away bluethoot.
the Debug:
cached bluetooth device for device not found
E / bluetoothDevice (3177) getBluetoothClass () COD is 526 084
E / bluetooth Event Manager Settings (13790) Got bonding been changed fo Mac-addres wareble, but device not added into cache.
someone has this problem?
I have the same thing! Really frustrating.
If I put it on the charger there is nothing. If I put it in a "funny" way the light on the duck is on and I can even see the battery sign shown but it disappeared after a few seconds.
I used different chargers and cables and outlets in my house and other places - same thing.
I even tried a friend's charger (original moto 360 charger) but nothing.
I did try the "holding" (3 min is a bit much, no?) - nothing happens. I do have a blister on my hand from doing that 5 times
Any other ideas?
I bought this watch because I was curious and now i can't be without it. I will buy another one if there is no resolution.
I have the same issue. I put the watch aside for a few days (still haven't exhausted the battery), and then put it on its original charger, a few minutes later, the display come back! Don't know why, and don't know whether it will happen again...
Wireless charging has recently stopped working on my Pixel 3 xl. It has been fine for about 2 months, but all of a sudden, wireless charging keeps kicking in and turning off intermittently. On my Pixel Stand it will start up for about a second then stop, and an orange notification light pops up on the base of the stand. I have noticed that sometimes, when I lightly shake my phone, it will start up and work again until I move it, so I'm thinking there might be something loose inside.
It is not charger related, as the problem exists on my Pixel Stand, my Anker charger, and multiple other chargers. It is not case related as it continues with or without a case on the phone.
It does not work in safe mode, and a full factory reset has done nothing for the issue.
Has anyone else experienced anything like this, and better yet, has anyone found a solution?
explodingscotsman said:
Wireless charging has recently stopped working on my Pixel 3 xl. It has been fine for about 2 months, but all of a sudden, wireless charging keeps kicking in and turning off intermittently. On my Pixel Stand it will start up for about a second then stop, and an orange notification light pops up on the base of the stand. I have noticed that sometimes, when I lightly shake my phone, it will start up and work again until I move it, so I'm thinking there might be something loose inside.
It is not charger related, as the problem exists on my Pixel Stand, my Anker charger, and multiple other chargers. It is not case related as it continues with or without a case on the phone.
It does not work in safe mode, and a full factory reset has done nothing for the issue.
Has anyone else experienced anything like this, and better yet, has anyone found a solution?
Click to expand...
Click to collapse
It sounds like a hardware problem like a loose connection at the charging pad that will have to be repaired at a shop. Definitely contact Google if you haven't already, it dose not sound like something that can be fixed on the software side.
Stupid question, but are you using a case while it is on the stand? Does the case happen to have something potentially blocking the middle of the phone where the charging coils are?
dcorrea said:
Stupid question, but are you using a case while it is on the stand? Does the case happen to have something potentially blocking the middle of the phone where the charging coils are?
Click to expand...
Click to collapse
I thought the same but OP said it recently stopped working, which made me think it was a phone issue. Also said shaking the phone can get it to work again, which seems more like an internals issue. Also possible that the case is right on the cusp of being too thick and sometimes it works if it's in just the right spot.
fury683 said:
I thought the same but OP said it recently stopped working, which made me think it was a phone issue. Also said shaking the phone can get it to work again, which seems more like an internals issue. Also possible that the case is right on the cusp of being too thick and sometimes it works if it's in just the right spot.
Click to expand...
Click to collapse
It also says "It is not case related as it continues with or without a case on the phone."
Misterxtc said:
It also says "It is not case related as it continues with or without a case on the phone."
Click to expand...
Click to collapse
Ah, missed that.
Yeah. I took it in to ubreakifix, a Google licensed repair partner in Canada and they confirmed that it is broken. They don't know what is broken, but it's broken. I will need to get it replaced through Rogers since I got it from them, which is a pain because they are super incompetent.
explodingscotsman said:
Yeah. I took it in to ubreakifix, a Google licensed repair partner in Canada and they confirmed that it is broken. They don't know what is broken, but it's broken. I will need to get it replaced through Rogers since I got it from them, which is a pain because they are super incompetent.
Click to expand...
Click to collapse
Just curious, does it happen when you put it on sideways? Sometimes that happens to my phone too, the orange light, but I didn't know what it meant. I would just take it off the charger and put it back on and it was ok but I didn't have to shake it. I sometimes wonder about the employees at ubreakifix. I brought my Pixel 2 in and got completely different diagnosis from 2 people there. And you're sure it's not the stand? Can you test it out on another stand, not a 3rd party one? I'm just offering suggestions since you might have some trouble returning it to a vendor that is not forthcoming in solving problems.
Long story short, I sent my phone in for repair through Rogers. It took them about 3 weeks to get it back to me but they ended up just replacing the device. No word on what was actually wrong with it.