[Q] Busy Signal on outgoing calls - EVO 4G Q&A, Help & Troubleshooting

For the last couple of days I have been getting busy signals whenever I make at outgoing call, sometimes it continues for quite a while, sometimes I can hang up and call again and it goes through. I'm running MIUI 6.10 and I upgraded the radio/PRI to latest last week. I did not flash back to sense to update the profile however. Any ideas?

I'm having the same problem with outgoing calls giving what sounds like a fast busy tone. Rebooting the phone sometimes corrects the problem, or updating my profile and PRL sometimes fixes it, but not permanently. After a few hours, it happens again.
I was running the MikG v1.03 ROM, with the newest radio/PRI, but kept having this problem and thought it might be specific to the ROM. I have formatted my SD card and done a completely clean reinstall of the MikG ROM (great ROM btw!), and the stock rooted 2.3 ROM. However, this issue persists, so it's not related to the ROM.
I'm thinking about rolling back to the old radio/PRI, to see if that helps.

Stugg said:
I'm having the same problem with outgoing calls giving what sounds like a fast busy tone. Rebooting the phone sometimes corrects the problem, or updating my profile and PRL sometimes fixes it, but not permanently. After a few hours, it happens again.
I was running the MikG v1.03 ROM, with the newest radio/PRI, but kept having this problem and thought it might be specific to the ROM. I have formatted my SD card and done a completely clean reinstall of the MikG ROM (great ROM btw!), and the stock rooted 2.3 ROM. However, this issue persists, so it's not related to the ROM.
I'm thinking about rolling back to the old radio/PRI, to see if that helps.
Click to expand...
Click to collapse
Hmm, just curious are you integrated with Google Voice?

Yes, I am integrated with Google Voice. I hadn't thought of that, wouldn't surprise me if it was related.
I decided to call Sprint tech support, and they reset my profile, then had me update the profile on my phone. That was about 45 minutes ago, and I've been able to place and receive calls normally since then.
I'll post an update here if I start having problems again, or with an update later today if it continues to work fine.

Thanks let me know, I don't want to flash back to Sense if it's not going to work
Stugg said:
Yes, I am integrated with Google Voice. I hadn't thought of that, wouldn't surprise me if it was related.
I decided to call Sprint tech support, and they reset my profile, then had me update the profile on my phone. That was about 45 minutes ago, and I've been able to place and receive calls normally since then.
I'll post an update here if I start having problems again, or with an update later today if it continues to work fine.
Click to expand...
Click to collapse

Just got a text from a friend that tried calling, who got a busy signal. I've placed several outbound calls with no problems, but something is still not working correctly.
Sprint tech support said the next step is to restore to factory defaults, but I'm saving that as a last resort. Here's my phone info, if you want to compare yours.
Hardware version: 0003
Android version: 2.3.3
Baseband version: 2.15.00.05.02
Kernel version: 2.6.35.10-g4e39384
Build number: 4.22.651.2 CL60865 release-keys
Software number: 4.22.651.2
PRI version: 2.15_003
PRL version: 60679
I'm still considering flashing back to previous radio/PRI. Also thought about removing Google Voice integration, but would think there would be more people reporting this problem if that was related. Sprint tech said they haven't had others report this issue yet.

i also HAD this problem ....it only happened after i flashed the latest radio & pri....i just flash to back to the old pri 1.77 & i havent had the problem sense

No issue for me I'm running kingdom with latest ota radios downgraded pri.

Downgraded to PRI 1.77 I'll let everyone know how it goes. But so far, so good.

--woops dup--

I flashed the 1.90_003 PRI yesterday, and have had no problems since. Thanks everyone for the suggestions!

Downgraded to 1.77 PRI, no issues since.

Related

[Q] Radio Update Killed Handset Speaker Audio

After installing Radio 2.05.00.06.11 (dinc_ota.zip), my handset speaker audio disappears. Speakerphone and bluetooth work fine, but no luck with the internal speaker.
Heres the kicker:
Once I restore the 1.0 Radio, the internal speaker starts working again.
After lots of searching, this seems to be a very intermittent problem. I've only found two other people experiencing the same issue. Unfortunately I have not found a solution.
Does anybody have any idea as to what my next step should be to try and solve this?
Thanks!
I have the same problem...
heega1 said:
After installing Radio 2.05.00.06.11 (dinc_ota.zip), my handset speaker audio disappears. Speakerphone and bluetooth work fine, but no luck with the internal speaker.
Heres the kicker:
Once I restore the 1.0 Radio, the internal speaker starts working again.
After lots of searching, this seems to be a very intermittent problem. I've only found two other people experiencing the same issue. Unfortunately I have not found a solution.
Does anybody have any idea as to what my next step should be to try and solve this?
Thanks!
Click to expand...
Click to collapse
Try downloading a fresh copy of the update and running it again?
It's working just fine for too many people for it to be a problem with the update itself.
douger1957 said:
Try downloading a fresh copy of the update and running it again?
It's working just fine for too many people for it to be a problem with the update itself.
Click to expand...
Click to collapse
updating the radio twice will brick the phone! same one that is.
zeke1988 said:
updating the radio twice will brick the phone! same one that is.
Click to expand...
Click to collapse
not exactly. but, this radio isnt a image, its a patch. and a double patch is not the same thing... there is no error checking. dont do it!
I've tried re-installing the update 3 times from three sources. At first I thought it was the Froyo update so I went back to my nand backup and that didn't help, but once I downgraded the baseband it magically started working again.
So I tried it again. Re-downloading all the tools and packages. Only for it to happen again right after the Radio update. So I reverted back, cleared everything to factory, did a fresh install, then did the upgrade once more.... Still same problem.
Since it is such an intermittent issue, I'm thinking that maybe the hardware is to blame. The particular handset that I have is a warranty replacement from Verizon (blown speakers on first one). Maybe that has something to do with it.
Anyone have any other theories?
Thanks!
So I'm stumped. It's a pretty straightforward process, and I can't see where I'm going wrong.
Next Step: Warranty Replacement. We'll see if that helps. I'll be sure to record the serial number and other details of the phone before I send it back. Maybe we can find a pattern.
It will be a couple days before the new phone arrives. If you have something I can try, please suggest away!
Thanks!
I am having the exact same problem. I have tried both 2.x radios and both have the same effect. I want to use froyo but the only way to is to use speakerphone or a plugged in headset. I tried to take it in yesterday but the tech at verizonwireless told me to wait it out until 2.2 comes out to see if that fixes my problems. ( went in stock told them I was having the problem on stock radio) final problem being is when official does come out and it kills my headset speaker is it going to be too late to root my phone knowing the replacement I get will already be loaded with the new software.
Chicken and Egg
Unfortunately, unrEVOked has not developed a S-ON patch. This means that you will either have to take stock 2.2 which will be unrootable -or- you will patch forever, have S-OFF, get stock 2.2 and not be able to return the phone if the problem doesn't clear up.
Please keep that in mind when making your decision.
The replacement phone worked...
Not sure what the problem was, but it confirms my method for installing 2.2 wasn't flawed..
Thanks for all your help!
-j
I am trying to get verizon to send me a new one. They are not being very helpful right now. They said the audio issue is a software issue that should be fixed with the new update but might send me a new phone due to number of dropped calls. I have to stop in store tomorrow

[Q] Roaming issues...

Im fully rooted and running AvaFroyo v6 with kings kernel #6, and my Evo just wont make a call when I roam. I verified my roaming settings and everything is in order, so Im thinking that either the ROM or the kernel which is the culprit, as this didnt happen when I was using netarchys rooted 2.2 ROM. Does anyone know if anything can be done (sans flashing back to netarchys) to fix my issue?
I did went to my local Sprint store today to have them take a look at my phone, and their response was that "this is a problem that we are aware of, but there is no solution yet, please come back in 48hrs". Which, to me, is a bunch of b.s.
Lemme guess, you also updated your PRI? And you get a message from Verizon saying they can't verify your phone? If so, call Sprint from your landline, and they'll do some stuff on their end, and have you do a Factory Reset (aka, wipe /data and /cache).
Actually, my PRI never updated at all. I must have tried like 50 different times to no avail. Im with Sprint chat right now, and apparently they have refreshed my phone. Lets see what happens.
That happened to me yesterday, after PRI update, the chat fixed me in 15 mins, no factory reset.

Data completely stopped working.

HW version 0003
Myns release 4
3.30.651.3
HTC Kernel 17
Washington DC area
for some odd reason i have no data. no 3g, 4g, only wifi. updated profile and prl. Did the ##data# reset in edit mode with the PRL. Shut off and let sit without battry for a while.
Any ideas?
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
munsterrr said:
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
Click to expand...
Click to collapse
flash a stock rom.
munsterrr said:
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
Click to expand...
Click to collapse
Don't resort to flashing radios you can really screw up your 4g.....Did you try factory reseting your phone but back everything up first and see if that works if not try flashing a stock rom or a ruu.
Update Profile/PRL. If that doesn't work, flash a stock RUU and Update Profile/PRL. If that doesn't work do a ##786# reset. That should get you up and running.
If you still have problems post back and I will point you in the right direction to fixing your data profiles.
I also have the same problem using myn rls4, but have net 4.2.1 cfs HAVS more kernal. Out of nowhere the data will just cut out and stop working. I will try some of the suggestions in the thread.
Did any of out suggestions work for you?
h2o-pr00f said:
I also have the same problem using myn rls4, but have net 4.2.1 cfs HAVS more kernal. Out of nowhere the data will just cut out and stop working. I will try some of the suggestions in the thread.
Click to expand...
Click to collapse
well i went back to CM 6.1(newest build) and about 45 minutes ago it happened again while i was at the bar. guess imma go to a non rooted RUU to see what happens
not to be "that" guy but one bump for a hopefully permanent fix.
As much as half of us have a rom flashing addiction. I cannot do this every day lol.
munsterrr said:
well i went back to CM 6.1(newest build) and about 45 minutes ago it happened again while i was at the bar. guess imma go to a non rooted RUU to see what happens
Click to expand...
Click to collapse
If that doesn't work. Call sprint and tell them your phone is having really slow data and it's going in and out tell them it happened after updating your phone through system update then they will say it's due to software update and they will send you a replacement next day.That is my suggestion because you don't want to screw something up that might be noticeable trying to fix your current evo just get a new one and start over with everything updated. I hope I was helpful
I did this, using the debug menu once. I reset all data and then it wouldn't update my profile so I couldn't access my 3G and the web data was gone. I tried to update my profile/prl and it wouldn't, kept timing out.
Every time I would reboot the handset it would try to update automatically but fail. It turns out the rooted rom I was on, (Fresh EVO) was interfering with the update. I flashed the stock RUU...then the phone attempted the same update profile, and afterwards it was back to normal.
So try going back to a stock rom, and then if it doesn't automatically try to update your profile, go to your settings and do so manually, should do the trick.
Basically do what APH noted in his post...sorry must have skipped your posting.
This same thing happened to me on the Hero. I RUU'd back to Sprint's crap and then called them. They walked me through some things and then told me to take it in. The repair guy did the same thing I did (RUU and then data fix) and it started working. So, if all else fails, RUU and bring it back to the store.
thank goodness i have a long weekend. Guess if the new PRL update doesnt fix this then ill head over.

[Q] Can't receive texts after last Thursdays radio update

EDIT: Problem Solved
Downloaded Stock Sense 2.2 from here, flashed into that, Reset Data Connection in EPST (Like Here), rebooted and flashed back to CM7. Simple as that!
I realize this may be a bit of repeat thread, But I haven't really got an answer yet.
For reference: I'm running Cm7
Sometime during the day last Thursday, I lost the ability to receive texts. I can send texts, as well as make/receive calls, and data works fine as well. I just can't send them.
Things I've tried include:
Flashing to Stock Sense 2.3
Updating PRL/Profile
Manually installing Radio/PRL/Profile updates
Flashing to a fresh CM7 Install
I also feel like I should add that I tried to open EPST to reset data, but when I enter the code(##3282#) in Phone I get nothing.
Any help would be appreciated, and I'll be on until late tonight as to not keep responders waiting. Thanks.
Go to stock rooted 2.2 or MikG or a custom ROM with the old EPST, the new EPST features less. I just do it on stock 2.2 to avoid any problems when doing the restore. My radios are working, did you flash them individually?
Sent from my PC36100 using XDA Premium App
Okay
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Partial Success
As soon as Stock 2.2 booted up and got to setup, the texts started pouring in. Not sure what caused this, but it seems at this point like a Gingerbread issue. For good measure I opened EPST and did a data reset and updated PRL/Profile. I'm about to flash back to CM7 and see if the changes carried over.
It worked! It was that simple all along! Thank you! Just sent myself a text via email that I received on CM7!
foxtrotftw said:
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Click to expand...
Click to collapse
If you rebooted in between installing each one, the radios should've updated. You might not notice any difference, but it should work. Glad to hear that your problem is solved!

Another GPS Problem

Hey guys,
Don't shoot me, I've already done the research and still can't seem to find an answer. Regardless of ROM I can't get GPS to find any satellite's, fresh root, SR4.2, Synergy RC2, CM7 nightly, MIUI, Virtuous. I unrooted to see if it was a possible hardware issue, which it isn't as an unrooted phone gives me fast locks onto whatever sat is near. GPS Status shows nothing in the sky even after a A-GPS reset and download, although I know there's always at least 3 that are visible. I've tried clearing cache for any gps based app, tried running fresh rom installs instead of backups all with no luck. Any ideas guys?
Currently I'm running:
ROM - SR 4.2
Baseband - 2.15.00.07.28
Kernel - Stock Kernel from SR4.2 (2.6.32.17-g9a2fc16 htc-kernel[email protected] #1
PRL - 52341
HW Version - 0002
CWM - 3.0.0.7
HBoot - 0.92.0000
Radio - 2.15.00.07.28
Looks like I'm stuck going back to stock unrooted until I can get this fixed.
I'm having the exact same problem. Tried multiple roms and doing A-GPS resets. I'm not sure what else to try, anyone have any other ideas? May have to unroot for now so I can use GPS while traveling.
nate23 said:
I'm having the exact same problem. Tried multiple roms and doing A-GPS resets. I'm not sure what else to try, anyone have any other ideas? May have to unroot for now so I can use GPS while traveling.
Click to expand...
Click to collapse
If you are in NY or other new 4g area it may be related to a problem others are having with AGPS upate VZW pushed. No ROM seems to work.
yep, it was an issue with New York. We drove to Boston on Sunday, I tried clearing my A-GPS in western Massachusetts and suddenly got a lock on GPS! Google maps then worked perfectly all the way to Boston.
Well there is no way I'm giving up root or custom roms, Google or Verizon need a better solution than that.
I actually fixed mine and never left NY, I dropped to stock then went back to SR 4.3 and haven't had a problem since, and I've flashed 3.0 roms and SR 4.3 multiple times with no problem. So if you're still having a problem unroot then reroot. It should fix it.

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