[Q] Roaming issues... - EVO 4G Q&A, Help & Troubleshooting

Im fully rooted and running AvaFroyo v6 with kings kernel #6, and my Evo just wont make a call when I roam. I verified my roaming settings and everything is in order, so Im thinking that either the ROM or the kernel which is the culprit, as this didnt happen when I was using netarchys rooted 2.2 ROM. Does anyone know if anything can be done (sans flashing back to netarchys) to fix my issue?
I did went to my local Sprint store today to have them take a look at my phone, and their response was that "this is a problem that we are aware of, but there is no solution yet, please come back in 48hrs". Which, to me, is a bunch of b.s.

Lemme guess, you also updated your PRI? And you get a message from Verizon saying they can't verify your phone? If so, call Sprint from your landline, and they'll do some stuff on their end, and have you do a Factory Reset (aka, wipe /data and /cache).

Actually, my PRI never updated at all. I must have tried like 50 different times to no avail. Im with Sprint chat right now, and apparently they have refreshed my phone. Lets see what happens.

That happened to me yesterday, after PRI update, the chat fixed me in 15 mins, no factory reset.

Related

Data completely stopped working.

HW version 0003
Myns release 4
3.30.651.3
HTC Kernel 17
Washington DC area
for some odd reason i have no data. no 3g, 4g, only wifi. updated profile and prl. Did the ##data# reset in edit mode with the PRL. Shut off and let sit without battry for a while.
Any ideas?
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
munsterrr said:
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
Click to expand...
Click to collapse
flash a stock rom.
munsterrr said:
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
Click to expand...
Click to collapse
Don't resort to flashing radios you can really screw up your 4g.....Did you try factory reseting your phone but back everything up first and see if that works if not try flashing a stock rom or a ruu.
Update Profile/PRL. If that doesn't work, flash a stock RUU and Update Profile/PRL. If that doesn't work do a ##786# reset. That should get you up and running.
If you still have problems post back and I will point you in the right direction to fixing your data profiles.
I also have the same problem using myn rls4, but have net 4.2.1 cfs HAVS more kernal. Out of nowhere the data will just cut out and stop working. I will try some of the suggestions in the thread.
Did any of out suggestions work for you?
h2o-pr00f said:
I also have the same problem using myn rls4, but have net 4.2.1 cfs HAVS more kernal. Out of nowhere the data will just cut out and stop working. I will try some of the suggestions in the thread.
Click to expand...
Click to collapse
well i went back to CM 6.1(newest build) and about 45 minutes ago it happened again while i was at the bar. guess imma go to a non rooted RUU to see what happens
not to be "that" guy but one bump for a hopefully permanent fix.
As much as half of us have a rom flashing addiction. I cannot do this every day lol.
munsterrr said:
well i went back to CM 6.1(newest build) and about 45 minutes ago it happened again while i was at the bar. guess imma go to a non rooted RUU to see what happens
Click to expand...
Click to collapse
If that doesn't work. Call sprint and tell them your phone is having really slow data and it's going in and out tell them it happened after updating your phone through system update then they will say it's due to software update and they will send you a replacement next day.That is my suggestion because you don't want to screw something up that might be noticeable trying to fix your current evo just get a new one and start over with everything updated. I hope I was helpful
I did this, using the debug menu once. I reset all data and then it wouldn't update my profile so I couldn't access my 3G and the web data was gone. I tried to update my profile/prl and it wouldn't, kept timing out.
Every time I would reboot the handset it would try to update automatically but fail. It turns out the rooted rom I was on, (Fresh EVO) was interfering with the update. I flashed the stock RUU...then the phone attempted the same update profile, and afterwards it was back to normal.
So try going back to a stock rom, and then if it doesn't automatically try to update your profile, go to your settings and do so manually, should do the trick.
Basically do what APH noted in his post...sorry must have skipped your posting.
This same thing happened to me on the Hero. I RUU'd back to Sprint's crap and then called them. They walked me through some things and then told me to take it in. The repair guy did the same thing I did (RUU and then data fix) and it started working. So, if all else fails, RUU and bring it back to the store.
thank goodness i have a long weekend. Guess if the new PRL update doesnt fix this then ill head over.

[Q] Can't receive texts after last Thursdays radio update

EDIT: Problem Solved
Downloaded Stock Sense 2.2 from here, flashed into that, Reset Data Connection in EPST (Like Here), rebooted and flashed back to CM7. Simple as that!
I realize this may be a bit of repeat thread, But I haven't really got an answer yet.
For reference: I'm running Cm7
Sometime during the day last Thursday, I lost the ability to receive texts. I can send texts, as well as make/receive calls, and data works fine as well. I just can't send them.
Things I've tried include:
Flashing to Stock Sense 2.3
Updating PRL/Profile
Manually installing Radio/PRL/Profile updates
Flashing to a fresh CM7 Install
I also feel like I should add that I tried to open EPST to reset data, but when I enter the code(##3282#) in Phone I get nothing.
Any help would be appreciated, and I'll be on until late tonight as to not keep responders waiting. Thanks.
Go to stock rooted 2.2 or MikG or a custom ROM with the old EPST, the new EPST features less. I just do it on stock 2.2 to avoid any problems when doing the restore. My radios are working, did you flash them individually?
Sent from my PC36100 using XDA Premium App
Okay
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Partial Success
As soon as Stock 2.2 booted up and got to setup, the texts started pouring in. Not sure what caused this, but it seems at this point like a Gingerbread issue. For good measure I opened EPST and did a data reset and updated PRL/Profile. I'm about to flash back to CM7 and see if the changes carried over.
It worked! It was that simple all along! Thank you! Just sent myself a text via email that I received on CM7!
foxtrotftw said:
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Click to expand...
Click to collapse
If you rebooted in between installing each one, the radios should've updated. You might not notice any difference, but it should work. Glad to hear that your problem is solved!

Cannot connect to 3g

Hey whats up guys...im really not sure what the problem is but maybe some one has experienced with before..
My droid incredible cannot connect to 3g service...i tried installing all different kinds of roms even the latest gingerbread releases but still nothing.
Some times i allows me to connect to 1x but then you see the "3g" on the top but then it instantly disconnects.
Ive so tried 3 different radio from the NIS business sense release...all failed..
Any ideas?!?!?
Or if i just need the stock radio??
Aloha! I'll see if I can help.
1) Do a nandroid backup in recovery.
2) Wipe data/cache/dalvik cache then flash rmk40's gingersense leak: http://forum.xda-developers.com/showthread.php?t=1087077
3) Reboot and skip set up. Turn on 3G and even test it out for a bit. You should have whatever signal you are used to having return.
4) reboot into recovery and wipe cache, then go into advanced and wipe dalvik cache
5) Restore your latest Nandroid backup
Let me know how this works.
SlimSnoopOS said:
Aloha! I'll see if I can help.
1) Do a nandroid backup in recovery.
2) Wipe data/cache/dalvik cache then flash rmk40's gingersense leak: http://forum.xda-developers.com/showthread.php?t=1087077
3) Reboot and skip set up. Turn on 3G and even test it out for a bit. You should have whatever signal you are used to having return.
4) reboot into recovery and wipe cache, then go into advanced and wipe dalvik cache
5) Restore your latest Nandroid backup
Let me know how this works.
Click to expand...
Click to collapse
How would this fix any 3g issues by flashing a new rom and then returning to you old Rom with a backup? I seem to have an issue changing from 1X to 3g causing me to restart my phone at times to pick up the 3g signal again.
Primarily, the people who noticed this issue were/are folks who try out the various gingersense roms available. I've been a member of XDA since January and haven't noticed users in large numbers have issues with 3G until these roms came out. Whether it's due to there not being an official base or what, idk but many users have had these issues with 3G since the May unofficial gingersense leaks:
1) 3G being present and fully functional then disappearing from the notification bar altogether even while still being enabled in Settings
2) 3G signal dropping down to 1x and not displaying again until you perform a reboot.
I have experienced this issue and know this resolved it. This rom as well as Incubus26jc or JoelZ's stock OTA gingersense leak, for whatever reason, are a solution to resolve the 3g drop issue not the only solution. Incubus26jc, JoelZ, and Nils each have recommended and note this is a fix. My (non-fact and own) answer to you would be I believe since these three roms are the unaltered and "(un)official gingerbread Sense" files, they recorrect the 3G signal that is going awry.
Try it and let me know how this works. You don't stand to lose anything except a few minutes haha
This solution fixed my problem.
Dang it actually worked. Wish i had done this a while back. Thanks for the simple fix.
Not a problem, I'm just thankful there's a fix.
Accidentally worked for me too
I had the same problem on CM7. Flashing back to my stock 2.2 Android backup fixed the problem. Flashing back to CM7 and OMGB caused the problem to return. I am on the leaked ota now, I have flashed the gingerbread radio, and I am having no 3g issues. I wish that I had found this thread earlier.
Had this exact issue with synergy rls1 and was also told to flash the rom above to fix it. It worked for awile but then 3g issues would return again, even on non sense 3 roms and even on my old virtuous nandroid. If just flashing the above rom works for you and permanetly fixes it thats cool, but if your like me the only fix is to revert back to compleet stock and i mean compleet stock rom radio recovery boot img everything the only thing not stock would be you still want to have s-off as a matter of fact make sure to check you are s-off before going stock. Once stock you need to do a factory reset from the settings menu. What this does is it compleetley wipes your phone back to stock including wiping vzw programing, wich is the key to fixing 3g. Once your phone reboots from the factory reset you will be prompted to dial *228 option 1 to reprogram your phone. Once reprogramed your 3g will be fixed. From there flash clock work or amon ra recovery and then restore your favorite nandroid or install a new rom. I personaly would stay away from sense 3 roms as after fixing mine with the above steps i not thinking installed another sense 3 rom and broke 3g again making me fix it all over again. I have stayed away from sense 3 and havent had any problems since. Note if you have a compleete stock nandroid you can just flash that then flash stock recovery and radio do the factory reset .....
Sent from my ADR6300 using XDA Premium App
Well this is why Android is all about choice.
Well, I tried to install rmk's rom and that didn't work. I also tried to go back to stock with the RUU and the PB31IMG.zip file to do a factory reset, but that didn't work either. Are there any other suggestions that I can try?
Devildog8791 said:
Well, I tried to install rmk's rom and that didn't work. I also tried to go back to stock with the RUU and the PB31IMG.zip file to do a factory reset, but that didn't work either. Are there any other suggestions that I can try?
Click to expand...
Click to collapse
If an ruu and a factory reset with new programing didn't fix your 3g issue its possibly hardware related. Can you still connect at 1x speed?
cmlusco said:
If an ruu and a factory reset with new programing didn't fix your 3g issue its possibly hardware related. Can you still connect at 1x speed?
Click to expand...
Click to collapse
No, I called Big Red and they're sending out a replacement phone. I'm one of them weird people that don't use their phone as a phone too much, but I realized that I couldn't make or receive phone calls or texts either. We got that issue fixed, but they couldn't get the data working.
I guess the world of root is gone for me since it will probably come with Gingerbread on it already. Oh well, I'm probably going to buy a new phone in December anyway, so I'll have a new Dinc to put away in the drawer.
Devildog8791 said:
No, I called Big Red and they're sending out a replacement phone. I'm one of them weird people that don't use their phone as a phone too much, but I realized that I couldn't make or receive phone calls or texts either. We got that issue fixed, but they couldn't get the data working.
I guess the world of root is gone for me since it will probably come with Gingerbread on it already. Oh well, I'm probably going to buy a new phone in December anyway, so I'll have a new Dinc to put away in the drawer.
Click to expand...
Click to collapse
Root may still be possible, check out this thread http://forum.xda-developers.com/showthread.php?t=1306400. Mabey you will get lucky and they will be out of incredibles and they will send you an incredible 2. Ive heard it happens .
cmlusco said:
Maybe you will get lucky and they will be out of incredibles and they will send you an incredible 2. Ive heard it happens .
Click to expand...
Click to collapse
Looks like they are sending me a Rezound...JK. Actually, it looks like they are sending me an OG Incredible. I'll know more tomorrow and will let you know.
Thanks for the link to the root method. I have been studying it and I have all the files downloaded just waiting.
Edit: I did get an OG Incredible, but it came with Froyo on it. I should be good to go as far as rooting it goes. I think that I have an SLCD model though which sucks.

E:cant store zip image

So its been a while since I have had to do anything to my (wifes now) Evo. She told me calls were dropping, well not connecting. When trying to make a call it drops instantly. I flashed a sense rom and updated PRL/Profile and it keeps doing the same. I then thought I would update the radio/PRI and while trying to flash the combo I am getting this error in title. What the heck is that? E:cant store zip image something tells me there is something wrong here, lol. Any ideas?
i tried to flash radio and PRL separate and got the same error...
edit...now trying a p36img maybe this will rebuild the corrupt partition. at least i think one is corrupt
edit...so the p36img flashed and I am still getting the instant dropped call, wtf!
edit...after flashing the p36img i then flash ra recovery, from there i was able to flash the radio/prl/nv combo. I am still getting the dropped none connecting calls, just not as bad as before. this is not happening with my evo shift or galaxy s 2. any thoughts?
Thanks
Only thing I can think of is the phone may need to be reprovisioned in sprint's system, to accomplish this you will need to flash a fully stock rom and contact sprint, either call them or use the support chat on sprint.com they will have you do some stuff in Epst and then do whatever it is they do on their end, sometimes things get screwed up from changing providers while roaming and the settings endup stuck and require a manual reset which is what the reprovisioning will do
Yeah, I thought of that after going through what I did above. I restored back to CM7 and 3 out of 4 calls go through now. I want to say its sprint, but my other devices are trouble free. The only thing I did that may have a hand in causing this is a couple days ago I flashed one of the AOSP ICS roms, had to take a gander since my Epic 4G Touch has NO ICS roms I must say the ICS looks awesome, the wife didnt care for it so back to CM7 it went. Perhaps some settings got jacked up when I flashed? If it still does it today I will try a re-provisioning, if that fails its off to sprint! I sure hope the latest firmware is rootable/s-off

[Q] Phone deactivated?

I was running latest paranoid android and I wiped cache/dalvic cache after flashing Cerberus in recovery and when the phone booted up it was asking me to Activate (sprint service) my phone. I've never seen this with flashing roms and was wondering if this is a known issue with flashing roms on the S3 or something that can randomly occur from time to time.
Anyone have experience with this before? I had been running Paranoid Android for less than 24 hours but initially didn't have any problems whatsoever.
Itll do that sometimes depending on the rom. Usually does it after a factory reset and installing a cm based rom. Its just asking you to add your google account... you should be fine
sent from my thumbs
youdoofus said:
Itll do that sometimes depending on the rom. Usually does it after a factory reset and installing a cm based rom. Its just asking you to add your google account... you should be fine
sent from my thumbs
Click to expand...
Click to collapse
This didn't have anything to do with my Google account. I guess I should have been more specific, I mean that my phone is deactivated on Sprint's network as in I can't make phone calls and all the info is missing in about phone. Phone number, PRL and such. I am flashing back to stock right now and hope this fixes it. Will probably give paranoid another go but this doesn't sound like a common issue because I haven't been able to find anything by searching.
When you get back to stock it'll probably reactivate itself. If not (although you can do this regardless just in case), ##72786# in the dialer should set you straight. If I'm not mistaken the screen you're referring to should be gone when you boot stock regardless. Its a bug. Doesn't work for a sprint phone but still buried in the rom
Ahhh... could try manually flashing your modem after the install too
sent from my thumbs
billard412 said:
When you get back to stock it'll probably reactivate itself. If not (although you can do this regardless just in case), ##72786# in the dialer should set you straight. If I'm not mistaken the screen you're referring to should be gone when you boot stock regardless. Its a bug. Doesn't work for a sprint phone but still buried in the rom
Click to expand...
Click to collapse
Soon as I flashed the stock rom it tried to activate and initially failed and prompted me to reboot. Second attempt it was successful and then I immediately flashed back to PA and it is working. Going to give it another shot and keep the stock rom on my sd card this time in case I get stuck in a pinch.
I jumped the gun, phone activated fine but signal drops in and out randomly and will not connect to 3g. Just reflashed to stock again and everything seemed fine but signal was still back in and out. Checked under status and PRL read "0" tried updating to no avail so did the dialer code and it did the activation and all is right in the world again, or at least for the moment.
Just trying to figure out why when I flash Paranoid all my settings just disappear
*edit*
Just flashed back to PA this third time after fully making sure that the phone was working and had 3G data and all was right with the world (my phone). Will update if it goes South again but as of right now the phone is behaving properly. Maybe it just wasn't working right the first time and I didn't notice since I was on wifi. Only thing that keeps me from thinking that is I didn't get the Activation message until 12 hours or so after I had flashed and had been using the phone. /shrug
I still think flashing a modem in recovery after installing PA would yield a poisitve result
sent from my thumbs
youdoofus said:
I still think flashing a modem in recovery after installing PA would yield a poisitve result
sent from my thumbs
Click to expand...
Click to collapse
how do you flash a modem? I am new to this and this is also a problem that I am having with the same rom. I tried searching for a fix and this is where i landed.
Thank you,
and sorry if i am breaking forum rules

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