[Q] Can't receive texts after last Thursdays radio update - EVO 4G Q&A, Help & Troubleshooting

EDIT: Problem Solved
Downloaded Stock Sense 2.2 from here, flashed into that, Reset Data Connection in EPST (Like Here), rebooted and flashed back to CM7. Simple as that!
I realize this may be a bit of repeat thread, But I haven't really got an answer yet.
For reference: I'm running Cm7
Sometime during the day last Thursday, I lost the ability to receive texts. I can send texts, as well as make/receive calls, and data works fine as well. I just can't send them.
Things I've tried include:
Flashing to Stock Sense 2.3
Updating PRL/Profile
Manually installing Radio/PRL/Profile updates
Flashing to a fresh CM7 Install
I also feel like I should add that I tried to open EPST to reset data, but when I enter the code(##3282#) in Phone I get nothing.
Any help would be appreciated, and I'll be on until late tonight as to not keep responders waiting. Thanks.

Go to stock rooted 2.2 or MikG or a custom ROM with the old EPST, the new EPST features less. I just do it on stock 2.2 to avoid any problems when doing the restore. My radios are working, did you flash them individually?
Sent from my PC36100 using XDA Premium App

Okay
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!

Partial Success
As soon as Stock 2.2 booted up and got to setup, the texts started pouring in. Not sure what caused this, but it seems at this point like a Gingerbread issue. For good measure I opened EPST and did a data reset and updated PRL/Profile. I'm about to flash back to CM7 and see if the changes carried over.
It worked! It was that simple all along! Thank you! Just sent myself a text via email that I received on CM7!

foxtrotftw said:
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Click to expand...
Click to collapse
If you rebooted in between installing each one, the radios should've updated. You might not notice any difference, but it should work. Glad to hear that your problem is solved!

Related

The process com.android.phone has stopped unexpectedly

So I've seen other people that have this problem but the difference is usually they get the message when opening this or that, while I get the message constantly. As is, if I force close it, it pops right back up again leaving me no time to actually do anything on my phone.
Any help would be appreciated, I have CM7 installed and this just happened after a reboot.
Did you flash the latest gapps when you flashed CM7?
Yeah, and CM7 had been working great up till this point. Now it says I have no service and I can't do much of anything.
TheUnknowing said:
Yeah, and CM7 had been working great up till this point. Now it says I have no service and I can't do much of anything.
Click to expand...
Click to collapse
Did you flash anything without wiping data? if you did you might have to wipe data. Before you do that try to fix permissions in rom manager and clear the data for the phone app. If those things dont work wipe data. If a data wipe doesnt work you have a problem with the ROM you flashed. If its a nightly you should either flash a different nightly or flash the stable.
As for the service you can try to flash a new radio. If that doesnt work i recommend going back to a sense rom updating your profile, and then your PRL. I wouldnt imagine the radio is the problem, because ROM's shouldnt normally include radio files, but you might as well try to flash the newest radio anyways. Newest radio is 2.15.00.11.19.
flashing a new radio, updating your prl, and updating your profile are about the only things you can do to help your service. updating prl and profile can only be done on sense roms through settings, because those involve sprint code, which is not made public.
Update: I'm not sure how to do most of the things you mentioned but my radio is up to date. I discovered that this problem only occurs after I reboot the phone. It flashes fine, works normally, but once I reboot it the problem starts up.

Cannot connect to 3g

Hey whats up guys...im really not sure what the problem is but maybe some one has experienced with before..
My droid incredible cannot connect to 3g service...i tried installing all different kinds of roms even the latest gingerbread releases but still nothing.
Some times i allows me to connect to 1x but then you see the "3g" on the top but then it instantly disconnects.
Ive so tried 3 different radio from the NIS business sense release...all failed..
Any ideas?!?!?
Or if i just need the stock radio??
Aloha! I'll see if I can help.
1) Do a nandroid backup in recovery.
2) Wipe data/cache/dalvik cache then flash rmk40's gingersense leak: http://forum.xda-developers.com/showthread.php?t=1087077
3) Reboot and skip set up. Turn on 3G and even test it out for a bit. You should have whatever signal you are used to having return.
4) reboot into recovery and wipe cache, then go into advanced and wipe dalvik cache
5) Restore your latest Nandroid backup
Let me know how this works.
SlimSnoopOS said:
Aloha! I'll see if I can help.
1) Do a nandroid backup in recovery.
2) Wipe data/cache/dalvik cache then flash rmk40's gingersense leak: http://forum.xda-developers.com/showthread.php?t=1087077
3) Reboot and skip set up. Turn on 3G and even test it out for a bit. You should have whatever signal you are used to having return.
4) reboot into recovery and wipe cache, then go into advanced and wipe dalvik cache
5) Restore your latest Nandroid backup
Let me know how this works.
Click to expand...
Click to collapse
How would this fix any 3g issues by flashing a new rom and then returning to you old Rom with a backup? I seem to have an issue changing from 1X to 3g causing me to restart my phone at times to pick up the 3g signal again.
Primarily, the people who noticed this issue were/are folks who try out the various gingersense roms available. I've been a member of XDA since January and haven't noticed users in large numbers have issues with 3G until these roms came out. Whether it's due to there not being an official base or what, idk but many users have had these issues with 3G since the May unofficial gingersense leaks:
1) 3G being present and fully functional then disappearing from the notification bar altogether even while still being enabled in Settings
2) 3G signal dropping down to 1x and not displaying again until you perform a reboot.
I have experienced this issue and know this resolved it. This rom as well as Incubus26jc or JoelZ's stock OTA gingersense leak, for whatever reason, are a solution to resolve the 3g drop issue not the only solution. Incubus26jc, JoelZ, and Nils each have recommended and note this is a fix. My (non-fact and own) answer to you would be I believe since these three roms are the unaltered and "(un)official gingerbread Sense" files, they recorrect the 3G signal that is going awry.
Try it and let me know how this works. You don't stand to lose anything except a few minutes haha
This solution fixed my problem.
Dang it actually worked. Wish i had done this a while back. Thanks for the simple fix.
Not a problem, I'm just thankful there's a fix.
Accidentally worked for me too
I had the same problem on CM7. Flashing back to my stock 2.2 Android backup fixed the problem. Flashing back to CM7 and OMGB caused the problem to return. I am on the leaked ota now, I have flashed the gingerbread radio, and I am having no 3g issues. I wish that I had found this thread earlier.
Had this exact issue with synergy rls1 and was also told to flash the rom above to fix it. It worked for awile but then 3g issues would return again, even on non sense 3 roms and even on my old virtuous nandroid. If just flashing the above rom works for you and permanetly fixes it thats cool, but if your like me the only fix is to revert back to compleet stock and i mean compleet stock rom radio recovery boot img everything the only thing not stock would be you still want to have s-off as a matter of fact make sure to check you are s-off before going stock. Once stock you need to do a factory reset from the settings menu. What this does is it compleetley wipes your phone back to stock including wiping vzw programing, wich is the key to fixing 3g. Once your phone reboots from the factory reset you will be prompted to dial *228 option 1 to reprogram your phone. Once reprogramed your 3g will be fixed. From there flash clock work or amon ra recovery and then restore your favorite nandroid or install a new rom. I personaly would stay away from sense 3 roms as after fixing mine with the above steps i not thinking installed another sense 3 rom and broke 3g again making me fix it all over again. I have stayed away from sense 3 and havent had any problems since. Note if you have a compleete stock nandroid you can just flash that then flash stock recovery and radio do the factory reset .....
Sent from my ADR6300 using XDA Premium App
Well this is why Android is all about choice.
Well, I tried to install rmk's rom and that didn't work. I also tried to go back to stock with the RUU and the PB31IMG.zip file to do a factory reset, but that didn't work either. Are there any other suggestions that I can try?
Devildog8791 said:
Well, I tried to install rmk's rom and that didn't work. I also tried to go back to stock with the RUU and the PB31IMG.zip file to do a factory reset, but that didn't work either. Are there any other suggestions that I can try?
Click to expand...
Click to collapse
If an ruu and a factory reset with new programing didn't fix your 3g issue its possibly hardware related. Can you still connect at 1x speed?
cmlusco said:
If an ruu and a factory reset with new programing didn't fix your 3g issue its possibly hardware related. Can you still connect at 1x speed?
Click to expand...
Click to collapse
No, I called Big Red and they're sending out a replacement phone. I'm one of them weird people that don't use their phone as a phone too much, but I realized that I couldn't make or receive phone calls or texts either. We got that issue fixed, but they couldn't get the data working.
I guess the world of root is gone for me since it will probably come with Gingerbread on it already. Oh well, I'm probably going to buy a new phone in December anyway, so I'll have a new Dinc to put away in the drawer.
Devildog8791 said:
No, I called Big Red and they're sending out a replacement phone. I'm one of them weird people that don't use their phone as a phone too much, but I realized that I couldn't make or receive phone calls or texts either. We got that issue fixed, but they couldn't get the data working.
I guess the world of root is gone for me since it will probably come with Gingerbread on it already. Oh well, I'm probably going to buy a new phone in December anyway, so I'll have a new Dinc to put away in the drawer.
Click to expand...
Click to collapse
Root may still be possible, check out this thread http://forum.xda-developers.com/showthread.php?t=1306400. Mabey you will get lucky and they will be out of incredibles and they will send you an incredible 2. Ive heard it happens .
cmlusco said:
Maybe you will get lucky and they will be out of incredibles and they will send you an incredible 2. Ive heard it happens .
Click to expand...
Click to collapse
Looks like they are sending me a Rezound...JK. Actually, it looks like they are sending me an OG Incredible. I'll know more tomorrow and will let you know.
Thanks for the link to the root method. I have been studying it and I have all the files downloaded just waiting.
Edit: I did get an OG Incredible, but it came with Froyo on it. I should be good to go as far as rooting it goes. I think that I have an SLCD model though which sucks.

[Q] Generic network failure... HELP!

Let me start by saying, I have searched all of the treads for my phone, and the ones suggested before posting a new one, with no luck. I also searched all over other sites for an answer, about 3 hours now, and still nothing that quite fits my problem..
I have a Verizon HTC Inc2
-running 2.3.4
-Virtuous Unity v2.39.0
The problem I keep running into is that whenever I flash a new rom, or do a factory reset with clockworkmod, I can never get my phone to send or recieve MMS. It always says, generic network failure. I have tried with the HTC messages app and handsent app, both failed. The data icon in the notification area usually does not even show activity. I tried wiping the cache several times, restarts, changing data and wifi settings but to no avail. Funny thing is, I can restore my phone to the first backup I made, Gingerbread 2.3.3, and then MMS works.
Any ideas as to what may be happening? I can give you any additional info you need or ask as well. I'm not a total noob, but I feel like one right now. I just can't figure this one out on my own. Thanks!
my3kgt said:
Let me start by saying, I have searched all of the treads for my phone, and the ones suggested before posting a new one, with no luck. I also searched all over other sites for an answer, about 3 hours now, and still nothing that quite fits my problem..
I have a Verizon HTC Inc2
-running 2.3.4
-Virtuous Unity v2.39.0
The problem I keep running into is that whenever I flash a new rom, or do a factory reset with clockworkmod, I can never get my phone to send or recieve MMS. It always says, generic network failure. I have tried with the HTC messages app and handsent app, both failed. The data icon in the notification area usually does not even show activity. I tried wiping the cache several times, restarts, changing data and wifi settings but to no avail. Funny thing is, I can restore my phone to the first backup I made, Gingerbread 2.3.3, and then MMS works.
Any ideas as to what may be happening? I can give you any additional info you need or ask as well. I'm not a total noob, but I feel like one right now. I just can't figure this one out on my own. Thanks!
Click to expand...
Click to collapse
General Network Error is when the system returns an error stating that you have no connectivity to send a message or an MMS (at least from my experience w/ it). I have this issue a lot with any messaging on my end because of shoddy reception. Which other ROMs besides Virtuous are you flashing that are giving this error? I know for a fact the CM7 has been having a LOT of issues with data connectivity. The last ones I remember hearing about with working data is #79 (or was it #80, I can't remember) and #85 and for a few people, #92.
I do have plenty of reception, always around 2 to 3 bars. Sorry I worded that wrong in my post, Virtuous is the only and first rom I flashed. I did it because Verizon OTA updates kept freezing my phone and I would get the blue android with the !. What I meant was, even when I did a factory reset, my MMS wouldnt work. First time I got that error, I was able to use bootloader and make a backup of eberything, then did a factory reset/wipe data and thats when I first noticed MMS was not working. So I copied the backup to my laptop, did another factory reset and format SD card, then I copied the backup to my card again, and did a restore with that backup. I restored data, cache, system, and boot I believe, and everything was back to normal and MMS was working. Unfortunetly I kept getting the OTA updates and each time, same problem, so this morning I read on a forum that a custom rom would prevent OTA updates, so I flashed Virtuous. I just found it odd that a normal factory reset, with no custom rom, would prevent MMS.
One more thing, not sure if its related, but I keep recieving messages from #6250 that say "VZWNMN: 1." Google searched that, most responses in forums are people saying they get the same thing and that Verizon told them they know nothing about it..
Have you tried a different radio?
Sent from my Incredible 2 using xda premium
my3kgt said:
I do have plenty of reception, always around 2 to 3 bars. Sorry I worded that wrong in my post, Virtuous is the only and first rom I flashed. I did it because Verizon OTA updates kept freezing my phone and I would get the blue android with the !. What I meant was, even when I did a factory reset, my MMS wouldnt work. First time I got that error, I was able to use bootloader and make a backup of eberything, then did a factory reset/wipe data and thats when I first noticed MMS was not working. So I copied the backup to my laptop, did another factory reset and format SD card, then I copied the backup to my card again, and did a restore with that backup. I restored data, cache, system, and boot I believe, and everything was back to normal and MMS was working. Unfortunetly I kept getting the OTA updates and each time, same problem, so this morning I read on a forum that a custom rom would prevent OTA updates, so I flashed Virtuous. I just found it odd that a normal factory reset, with no custom rom, would prevent MMS.
One more thing, not sure if its related, but I keep recieving messages from #6250 that say "VZWNMN: 1." Google searched that, most responses in forums are people saying they get the same thing and that Verizon told them they know nothing about it..
Click to expand...
Click to collapse
People on CM were complaining of the same exact issue. They'd get bars of reception but MMS was just broken. I was just stating that when I try to send a message thru verizon and not google voice, I often get the same error message you're getting, which means that the data is being prevented from going out. I probably should've clarified that a little better lol. When you installed Virtuous, did you do a wipe data/cache and a wipe dalvik cache?
Also, if you restore back to your Gingerbread 2.3.3 that's rooted and your MMS is working fine there, then I don't believe it could be your radio. A possibility would be the kernel, but I doubt that Virtuous would package a kernel that would crash the MMS function. And since it's any SMS/MMS app, that knocks out the possibility of it being application based. The only thing I can suggest, would be to test out another ROM. If you're looking for sense based roms, go for BAMF's (http://www.teambamf.net) or Newt's Incredible 2 HD (http://www.themikmik.com). If you're looking for an AOSP based rom, go for CM7 (found on ROM Manager or at http://www.cyanogenmod.com) or MIUI (ROM Manager again, or http://www.miuiandroid.com). If you want a hybrid, I would suggest Skyraider Zeus (http://www.teambamf.net) or Gingersense (it can be found in the development portion of XDA). Remember when you flash a rom for the very first time, I'm sure you know this already, but you need to backup your rom first and then wipe data/cache and wipe your dalvik cache. Not doing either wipe before installing a brand new rom for the first time can cause unforseen errors.
Ok I found the answer while actually looking for new radios, so thanks for the post! haha
For all you out there who might run into the same problem, this is the solution I found..
Instructions to fix MMS (by xelsewherex)
1.Go to the market and download apn backup and restore (Market Link APN B&R).
2.Create a folder on your sdcard named APNBackupRestore if it doesn't exist already.
3.Copy this file, ht tp://db.tt/9Ao5ErR, to APNBackupRestore folder (If you aren't doing this on desktop, hit menu now in xda and choose browser. File is an xml and your phone will not know what to do with it. Long press the link and use 'save link'). This is an XML doc, sorry but since I'm new I can't just post a link, just remove the spaces between ht and tp.
4.Run APN Backup Restore and press Delete Apns and then Restore from the downloaded file.
5.You should be good to go from there. MMS should now work and the softkey lights do as well.

[Q] Phone deactivated?

I was running latest paranoid android and I wiped cache/dalvic cache after flashing Cerberus in recovery and when the phone booted up it was asking me to Activate (sprint service) my phone. I've never seen this with flashing roms and was wondering if this is a known issue with flashing roms on the S3 or something that can randomly occur from time to time.
Anyone have experience with this before? I had been running Paranoid Android for less than 24 hours but initially didn't have any problems whatsoever.
Itll do that sometimes depending on the rom. Usually does it after a factory reset and installing a cm based rom. Its just asking you to add your google account... you should be fine
sent from my thumbs
youdoofus said:
Itll do that sometimes depending on the rom. Usually does it after a factory reset and installing a cm based rom. Its just asking you to add your google account... you should be fine
sent from my thumbs
Click to expand...
Click to collapse
This didn't have anything to do with my Google account. I guess I should have been more specific, I mean that my phone is deactivated on Sprint's network as in I can't make phone calls and all the info is missing in about phone. Phone number, PRL and such. I am flashing back to stock right now and hope this fixes it. Will probably give paranoid another go but this doesn't sound like a common issue because I haven't been able to find anything by searching.
When you get back to stock it'll probably reactivate itself. If not (although you can do this regardless just in case), ##72786# in the dialer should set you straight. If I'm not mistaken the screen you're referring to should be gone when you boot stock regardless. Its a bug. Doesn't work for a sprint phone but still buried in the rom
Ahhh... could try manually flashing your modem after the install too
sent from my thumbs
billard412 said:
When you get back to stock it'll probably reactivate itself. If not (although you can do this regardless just in case), ##72786# in the dialer should set you straight. If I'm not mistaken the screen you're referring to should be gone when you boot stock regardless. Its a bug. Doesn't work for a sprint phone but still buried in the rom
Click to expand...
Click to collapse
Soon as I flashed the stock rom it tried to activate and initially failed and prompted me to reboot. Second attempt it was successful and then I immediately flashed back to PA and it is working. Going to give it another shot and keep the stock rom on my sd card this time in case I get stuck in a pinch.
I jumped the gun, phone activated fine but signal drops in and out randomly and will not connect to 3g. Just reflashed to stock again and everything seemed fine but signal was still back in and out. Checked under status and PRL read "0" tried updating to no avail so did the dialer code and it did the activation and all is right in the world again, or at least for the moment.
Just trying to figure out why when I flash Paranoid all my settings just disappear
*edit*
Just flashed back to PA this third time after fully making sure that the phone was working and had 3G data and all was right with the world (my phone). Will update if it goes South again but as of right now the phone is behaving properly. Maybe it just wasn't working right the first time and I didn't notice since I was on wifi. Only thing that keeps me from thinking that is I didn't get the Activation message until 12 hours or so after I had flashed and had been using the phone. /shrug
I still think flashing a modem in recovery after installing PA would yield a poisitve result
sent from my thumbs
youdoofus said:
I still think flashing a modem in recovery after installing PA would yield a poisitve result
sent from my thumbs
Click to expand...
Click to collapse
how do you flash a modem? I am new to this and this is also a problem that I am having with the same rom. I tried searching for a fix and this is where i landed.
Thank you,
and sorry if i am breaking forum rules

Rooted, flashed CM11, not receiving texts

Hi all,
I recently rooted my SPH-l710 that was updated to 4.3 using this method: http://honai-android.blogspot.com/2013/11/how-to-root-galaxy-s3-sprint-sph-l710.html
Everything worked well and then I flashed the CM11 ROM (snapshot) and again, everything was working well, I could make calls, send and receive text messages and had mobile data. This afternoon, I found out that I had not been receiving text messages, I could send them and people received them, but when they replied, they never came) through on my end. I rebooted, nothing changed, then I did a factory data reset, again, same issue. Then I flashed this stock ROM (deodexed): http://forum.xda-developers.com/showthread.php?t=2541900 and still had the issue. After installing the stock ROM, I updated the PRL profile and I'm still having the issue. At this point, I have no idea what else I can do the fix this issue and I'm hoping someone here can help me.
Thanks in advance.
Did u try reflashing the modem? If that doesn't work its something on sprints end.
Sent from my SPH-L710 using Tapatalk
I'm shocked that root method even worked for you...did you update your profile as well and then reboot the phone when on stock rom? might wanna get back on the stock rom and try...other things you may wanna try when all else fails, reflash back to completely stock 4.3 which you can do by using my guide in my sig for bricked phones, which you're gonna need to do if you have to go to sprint for it, they won't touch it rooted
I did not try flashing modem, I was under the impression that the modem deals with data and since I had no problems there I didn't bother with it. I did try rebooting after going back to stock rom, but that didn't help. When I first installed cm11 I was having problems with getting Google Voice to work, but I restored the back up a CM 11 when I first installed it and tried google voice again. This time it works and I'm able to send and receive text messages and access voicemail through the app so as long as I don't come across any more issues I'm happy with how it is now. I appreciate all the pointers and if I ever have to go back to stock, I'll refer to this post, thanks.

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