The process com.android.phone has stopped unexpectedly - EVO 4G Q&A, Help & Troubleshooting

So I've seen other people that have this problem but the difference is usually they get the message when opening this or that, while I get the message constantly. As is, if I force close it, it pops right back up again leaving me no time to actually do anything on my phone.
Any help would be appreciated, I have CM7 installed and this just happened after a reboot.

Did you flash the latest gapps when you flashed CM7?

Yeah, and CM7 had been working great up till this point. Now it says I have no service and I can't do much of anything.

TheUnknowing said:
Yeah, and CM7 had been working great up till this point. Now it says I have no service and I can't do much of anything.
Click to expand...
Click to collapse
Did you flash anything without wiping data? if you did you might have to wipe data. Before you do that try to fix permissions in rom manager and clear the data for the phone app. If those things dont work wipe data. If a data wipe doesnt work you have a problem with the ROM you flashed. If its a nightly you should either flash a different nightly or flash the stable.
As for the service you can try to flash a new radio. If that doesnt work i recommend going back to a sense rom updating your profile, and then your PRL. I wouldnt imagine the radio is the problem, because ROM's shouldnt normally include radio files, but you might as well try to flash the newest radio anyways. Newest radio is 2.15.00.11.19.
flashing a new radio, updating your prl, and updating your profile are about the only things you can do to help your service. updating prl and profile can only be done on sense roms through settings, because those involve sprint code, which is not made public.

Update: I'm not sure how to do most of the things you mentioned but my radio is up to date. I discovered that this problem only occurs after I reboot the phone. It flashes fine, works normally, but once I reboot it the problem starts up.

Related

[Q] Weird problem installing custom ROMs

I've rooted my phone for the first time the other day and started venturing into the custom ROM's realm, but so far all I got were dramas and failures.
I started by downloading Cyanogen 6.1.1 and 7 RC1. I thought I'll try each to see how they perform. So I copied them to the sd-card, along with the radio update that was recommended on the Cyanogen 7 RC1 thread, and rebooted to Clockswork recovery. I wiped my data and cache and went on with the ROM installation followed by the radio update (notice that I skipped the backup stage. stupid, I know).
Upon booting, I immediately noticed that I have no signal, and a force close message that says: "the process com.android.phone has stopped unexpectedly. Please try again" pops up every 2 seconds. Nothing happens when the message is dismissed, mind you, but it still comes up constantly every couple of seconds. This, along with the 'no signal' thing, rendered the phone unusable.
At this point I'm thinking that maybe my phone is just not reacting well to the non-final build of the Cyanogen 7, so I gave the stable Cyanogen 6.1.1 a go. Lo and behold, same thing happens with it also. Now panic kicks in when I realize that I have no backup, and no stock ROM to go back to.
Eventually, I downloaded the latest rooted Desire 2.2 ROM, got it into my sd-card and installed it. Thankfully, everything was working properly again. After some asking around in the Cyanogen forum, it got to my attention that the update to the radio might have caused all of this trouble, and that the installation of the stock ROM brought the previous radio version with it, which solved the problem. But when I tried to install Cyanogen again, without tinkering with the radio, same thing happened. I then tried Oxygen 2, thinking that maybe my device just doesn't like Cyanogen, but the exact same problem persisted.
Anyone have any idea what's the deal here?
Did you wipe dalvik cache after flashing the roms?
Sent from my HTC Desire using Tapatalk
I wiped the cache partition before I flashed. It didn't say 'dalvik' specificaly, just 'cache partition'. I never wiped any type of cache *after* the flashing process.
You should wipe the dalvik cache after (or just before) flashing roms.
You can find it under the advanced menu in clockworkmod recovery.
Sent from my HTC Desire using Tapatalk
Alright, tried wiping the Dalvik Cache after flashing, problem still persists.
You could try downloading another radio and trying it. Even if it's not the recommended one, an older radio works better for some people. There is no such thing as 'the best radio to use', since result may have large variations for different people (in different locations, using different phones and ROMs). Just browse the radios post and pick one
Btw, since the dalvik cache is stored at /data/dalvik-cache, wiping the /data partition implies deleting the dalvik cache
Well, since the radio that I have installed now works, and since it stays the same one after installing a different ROM, it seems to me that the radio is not the problem here. I really would like to stay away from tinkering with the radio stuff...
Bump.
This really bugs me that it wont work. I feel like I'm missing out on the biggest feature of having a rooted phone...
Hmm... I've found that if I force the phone into Airplane mode, the FC messages stop. Of course, I still have no signal.
So, the reason for the FC messages is due to the failure to connect to my mobile network. Now, why would I be able to connect to my network fine on the official Desire ROM, but not on any other ROM?
If all else fails you could always trying flashing the RUU for your phone then start from the beginning and root again if you've tried everything else.
Sent from my HTC Desire using XDA App
Ok, I'll try that.
Just a quick question. After I run the RUU and the device is unrooted, will I be able to recover my nandroid backup fully after I re-root?

[Q] Can't receive texts after last Thursdays radio update

EDIT: Problem Solved
Downloaded Stock Sense 2.2 from here, flashed into that, Reset Data Connection in EPST (Like Here), rebooted and flashed back to CM7. Simple as that!
I realize this may be a bit of repeat thread, But I haven't really got an answer yet.
For reference: I'm running Cm7
Sometime during the day last Thursday, I lost the ability to receive texts. I can send texts, as well as make/receive calls, and data works fine as well. I just can't send them.
Things I've tried include:
Flashing to Stock Sense 2.3
Updating PRL/Profile
Manually installing Radio/PRL/Profile updates
Flashing to a fresh CM7 Install
I also feel like I should add that I tried to open EPST to reset data, but when I enter the code(##3282#) in Phone I get nothing.
Any help would be appreciated, and I'll be on until late tonight as to not keep responders waiting. Thanks.
Go to stock rooted 2.2 or MikG or a custom ROM with the old EPST, the new EPST features less. I just do it on stock 2.2 to avoid any problems when doing the restore. My radios are working, did you flash them individually?
Sent from my PC36100 using XDA Premium App
Okay
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Partial Success
As soon as Stock 2.2 booted up and got to setup, the texts started pouring in. Not sure what caused this, but it seems at this point like a Gingerbread issue. For good measure I opened EPST and did a data reset and updated PRL/Profile. I'm about to flash back to CM7 and see if the changes carried over.
It worked! It was that simple all along! Thank you! Just sent myself a text via email that I received on CM7!
foxtrotftw said:
Downloading MikG right now, going to give that a try.
And I think that may be part of my problem, I just can't get the radio to update. I've attempted to install them as a combo, and separately in both ClockworkMod and Amon_RA several times. I never get any error messages, it just installs, and tells me to reboot, but nothing ever changes.
That's why I'm going to try to Reset Data in EPST. I had heard elsewhere that my MSL doesn't match what Sprint has on file, or something like that, and that resetting data should fix this.
Anyway, Thanks a lot, I'll be back in 10-15 minutes with results!
Click to expand...
Click to collapse
If you rebooted in between installing each one, the radios should've updated. You might not notice any difference, but it should work. Glad to hear that your problem is solved!

Cannot connect to 3g

Hey whats up guys...im really not sure what the problem is but maybe some one has experienced with before..
My droid incredible cannot connect to 3g service...i tried installing all different kinds of roms even the latest gingerbread releases but still nothing.
Some times i allows me to connect to 1x but then you see the "3g" on the top but then it instantly disconnects.
Ive so tried 3 different radio from the NIS business sense release...all failed..
Any ideas?!?!?
Or if i just need the stock radio??
Aloha! I'll see if I can help.
1) Do a nandroid backup in recovery.
2) Wipe data/cache/dalvik cache then flash rmk40's gingersense leak: http://forum.xda-developers.com/showthread.php?t=1087077
3) Reboot and skip set up. Turn on 3G and even test it out for a bit. You should have whatever signal you are used to having return.
4) reboot into recovery and wipe cache, then go into advanced and wipe dalvik cache
5) Restore your latest Nandroid backup
Let me know how this works.
SlimSnoopOS said:
Aloha! I'll see if I can help.
1) Do a nandroid backup in recovery.
2) Wipe data/cache/dalvik cache then flash rmk40's gingersense leak: http://forum.xda-developers.com/showthread.php?t=1087077
3) Reboot and skip set up. Turn on 3G and even test it out for a bit. You should have whatever signal you are used to having return.
4) reboot into recovery and wipe cache, then go into advanced and wipe dalvik cache
5) Restore your latest Nandroid backup
Let me know how this works.
Click to expand...
Click to collapse
How would this fix any 3g issues by flashing a new rom and then returning to you old Rom with a backup? I seem to have an issue changing from 1X to 3g causing me to restart my phone at times to pick up the 3g signal again.
Primarily, the people who noticed this issue were/are folks who try out the various gingersense roms available. I've been a member of XDA since January and haven't noticed users in large numbers have issues with 3G until these roms came out. Whether it's due to there not being an official base or what, idk but many users have had these issues with 3G since the May unofficial gingersense leaks:
1) 3G being present and fully functional then disappearing from the notification bar altogether even while still being enabled in Settings
2) 3G signal dropping down to 1x and not displaying again until you perform a reboot.
I have experienced this issue and know this resolved it. This rom as well as Incubus26jc or JoelZ's stock OTA gingersense leak, for whatever reason, are a solution to resolve the 3g drop issue not the only solution. Incubus26jc, JoelZ, and Nils each have recommended and note this is a fix. My (non-fact and own) answer to you would be I believe since these three roms are the unaltered and "(un)official gingerbread Sense" files, they recorrect the 3G signal that is going awry.
Try it and let me know how this works. You don't stand to lose anything except a few minutes haha
This solution fixed my problem.
Dang it actually worked. Wish i had done this a while back. Thanks for the simple fix.
Not a problem, I'm just thankful there's a fix.
Accidentally worked for me too
I had the same problem on CM7. Flashing back to my stock 2.2 Android backup fixed the problem. Flashing back to CM7 and OMGB caused the problem to return. I am on the leaked ota now, I have flashed the gingerbread radio, and I am having no 3g issues. I wish that I had found this thread earlier.
Had this exact issue with synergy rls1 and was also told to flash the rom above to fix it. It worked for awile but then 3g issues would return again, even on non sense 3 roms and even on my old virtuous nandroid. If just flashing the above rom works for you and permanetly fixes it thats cool, but if your like me the only fix is to revert back to compleet stock and i mean compleet stock rom radio recovery boot img everything the only thing not stock would be you still want to have s-off as a matter of fact make sure to check you are s-off before going stock. Once stock you need to do a factory reset from the settings menu. What this does is it compleetley wipes your phone back to stock including wiping vzw programing, wich is the key to fixing 3g. Once your phone reboots from the factory reset you will be prompted to dial *228 option 1 to reprogram your phone. Once reprogramed your 3g will be fixed. From there flash clock work or amon ra recovery and then restore your favorite nandroid or install a new rom. I personaly would stay away from sense 3 roms as after fixing mine with the above steps i not thinking installed another sense 3 rom and broke 3g again making me fix it all over again. I have stayed away from sense 3 and havent had any problems since. Note if you have a compleete stock nandroid you can just flash that then flash stock recovery and radio do the factory reset .....
Sent from my ADR6300 using XDA Premium App
Well this is why Android is all about choice.
Well, I tried to install rmk's rom and that didn't work. I also tried to go back to stock with the RUU and the PB31IMG.zip file to do a factory reset, but that didn't work either. Are there any other suggestions that I can try?
Devildog8791 said:
Well, I tried to install rmk's rom and that didn't work. I also tried to go back to stock with the RUU and the PB31IMG.zip file to do a factory reset, but that didn't work either. Are there any other suggestions that I can try?
Click to expand...
Click to collapse
If an ruu and a factory reset with new programing didn't fix your 3g issue its possibly hardware related. Can you still connect at 1x speed?
cmlusco said:
If an ruu and a factory reset with new programing didn't fix your 3g issue its possibly hardware related. Can you still connect at 1x speed?
Click to expand...
Click to collapse
No, I called Big Red and they're sending out a replacement phone. I'm one of them weird people that don't use their phone as a phone too much, but I realized that I couldn't make or receive phone calls or texts either. We got that issue fixed, but they couldn't get the data working.
I guess the world of root is gone for me since it will probably come with Gingerbread on it already. Oh well, I'm probably going to buy a new phone in December anyway, so I'll have a new Dinc to put away in the drawer.
Devildog8791 said:
No, I called Big Red and they're sending out a replacement phone. I'm one of them weird people that don't use their phone as a phone too much, but I realized that I couldn't make or receive phone calls or texts either. We got that issue fixed, but they couldn't get the data working.
I guess the world of root is gone for me since it will probably come with Gingerbread on it already. Oh well, I'm probably going to buy a new phone in December anyway, so I'll have a new Dinc to put away in the drawer.
Click to expand...
Click to collapse
Root may still be possible, check out this thread http://forum.xda-developers.com/showthread.php?t=1306400. Mabey you will get lucky and they will be out of incredibles and they will send you an incredible 2. Ive heard it happens .
cmlusco said:
Maybe you will get lucky and they will be out of incredibles and they will send you an incredible 2. Ive heard it happens .
Click to expand...
Click to collapse
Looks like they are sending me a Rezound...JK. Actually, it looks like they are sending me an OG Incredible. I'll know more tomorrow and will let you know.
Thanks for the link to the root method. I have been studying it and I have all the files downloaded just waiting.
Edit: I did get an OG Incredible, but it came with Froyo on it. I should be good to go as far as rooting it goes. I think that I have an SLCD model though which sucks.

[Q] 3g data issues

i have tried following the instructions on another thread i found here about trying to fix a 3g issue with the incredible and new roms, but i have not been able to get my 3g back. currently i am running a stock ruu. my system info reads s follows...
Android ver
2.2
baseband ver
2.15.00.07.28
Kernel ver
2.6.32.15-gb7b01d1
htc-kernel @and18-2 #1
build number
3.21.605.1 CL231334 release-keys
software number
3.21.05.1
ClockworkMod Recovery v2.5.1.2
i have rooted again since i ruu'd and have more or less just lived with it while trying to figure it out on my own. it seems to be random sometimes i will be able to look stuff up other times not so much. i know it isn't my service area as i have a work blackberry on verizon and that is fine. does anyone think this could be a software issue or does this sound like hardware. i am really hoping it is software as i have had my incredible since launch and really don't want to get it replaced, lol. i appreciate any help you guys can give me.
could it be the radio i have flashed? i dont know a whole lot about them so i havnt done a whole lot of troubleshooting there. can i go backwards with radio flashing? i just want to be sure before i try that as to not brick.
Does your 3g disappear or drop down to 1x often? You say you tried another thread, could you link me to it so I know what you did OR could you explain what steps you have done to alleviate this?
The typical solution is to flash a stock rom then boot into the rom itself and leave it running for a minute or two, even make a call and check 3g to make sure it's working. Then restore your backup rom and enjoy life. I'll provide you a stock rom link with steps to follow in a few minutes.
found it. i followed this thread and reverted back to stock. still hasn't helped my 3g woes. could having the wrong radio cause these problems?
http://forum.xda-developers.com/showthread.php?t=817487&highlight=3g+fix
***Edit i generally don't even have the 3G symbol in my notification bar or if it is there like now it just wont connect sometimes. in settings it says mobile network is connected as well
undeclared said:
found it. i followed this thread and reverted back to stock. still hasn't helped my 3g woes. could having the wrong radio cause these problems?
http://forum.xda-developers.com/showthread.php?t=817487&highlight=3g+fix
***Edit i generally don't even have the 3G symbol in my notification bar or if it is there like now it just wont connect sometimes. in settings it says mobile network is connected as well
Click to expand...
Click to collapse
Aight, the rom link in my instructions is this one from RMK40. His link has since gone down. It is the first leaked OTA from last May prior to the flood of gingersense roms.
1. Boot into recovery and perform a Nandroid
2. In recovery, do a Factory reset/Wipe Cache/Wipe Dalvik Cache
3. Flash this
4. Boot into the rom and make a test call. Also check your 3g connection and see if it works. You can run it for ten minutes or an hour if you want to see if the connection fails, although it shouldn't.
5. Reboot into recovery and do Nandroid restore
6. Enjoy.
Post back with your results.
Edit: Here is a reference thread from where I obtained my instructions. I believe you are in the same scenario.
http://forum.xda-developers.com/showthread.php?t=1229732
i did a back up, wiped and flashed the rom, twice, both times i got boot loops :-/
maybe it's my radio?
undeclared said:
i did a back up, wiped and flashed the rom, twice, both times i got boot loops :-/
maybe it's my radio?
Click to expand...
Click to collapse
I would flash the froyo ruu thru hboot and then reboot. Then go back to hboot and select factory data reset, or boot to the os and go to Menu Settings Sd & phone storage and select factory data reset. Let it do its thing and then reboot. Once it boots up do the ota programing and your 3g should be fixed. Then you can flash cwm recovery thru hboot, and the su binary thru recovery and you will be rooted and ready to flash roms again. I have had this happen several times when using sense 3/3.5 roms ported from sprint phones.
Also that radio is old, from froyo, but that shouldt be the issue. If a factory reset dosent fix it i guess it wouldnt hurt to try updating to the newest radio. Im 95% positive factory reseting the phone from hboot or the settingd menu will fix your 3g. You have to have the stock recovery for the reset to work, that is why you need to ruu again, unless you are already on the stock recovery.
thanks i think this is working i just got done with programming and now i have 3g! gonna stress test it till later tonight i think and then it is off to flashing a new rom! any rom either of you suggest that shouldn't give me these 3g issues?
again thanks so much for your help
undeclared said:
thanks i think this is working i just got done with programming and now i have 3g! gonna stress test it till later tonight i think and then it is off to flashing a new rom! any rom either of you suggest that shouldn't give me these 3g issues?
again thanks so much for your help
Click to expand...
Click to collapse
It usually happens to me on roms ported from sprint phones, mostly after doing a *228. I would highly advise not to do a *228 on a sprint rom. If you want to be extra cautious i wold just stay away from sprint ported roms all together.

[Q] Phone deactivated?

I was running latest paranoid android and I wiped cache/dalvic cache after flashing Cerberus in recovery and when the phone booted up it was asking me to Activate (sprint service) my phone. I've never seen this with flashing roms and was wondering if this is a known issue with flashing roms on the S3 or something that can randomly occur from time to time.
Anyone have experience with this before? I had been running Paranoid Android for less than 24 hours but initially didn't have any problems whatsoever.
Itll do that sometimes depending on the rom. Usually does it after a factory reset and installing a cm based rom. Its just asking you to add your google account... you should be fine
sent from my thumbs
youdoofus said:
Itll do that sometimes depending on the rom. Usually does it after a factory reset and installing a cm based rom. Its just asking you to add your google account... you should be fine
sent from my thumbs
Click to expand...
Click to collapse
This didn't have anything to do with my Google account. I guess I should have been more specific, I mean that my phone is deactivated on Sprint's network as in I can't make phone calls and all the info is missing in about phone. Phone number, PRL and such. I am flashing back to stock right now and hope this fixes it. Will probably give paranoid another go but this doesn't sound like a common issue because I haven't been able to find anything by searching.
When you get back to stock it'll probably reactivate itself. If not (although you can do this regardless just in case), ##72786# in the dialer should set you straight. If I'm not mistaken the screen you're referring to should be gone when you boot stock regardless. Its a bug. Doesn't work for a sprint phone but still buried in the rom
Ahhh... could try manually flashing your modem after the install too
sent from my thumbs
billard412 said:
When you get back to stock it'll probably reactivate itself. If not (although you can do this regardless just in case), ##72786# in the dialer should set you straight. If I'm not mistaken the screen you're referring to should be gone when you boot stock regardless. Its a bug. Doesn't work for a sprint phone but still buried in the rom
Click to expand...
Click to collapse
Soon as I flashed the stock rom it tried to activate and initially failed and prompted me to reboot. Second attempt it was successful and then I immediately flashed back to PA and it is working. Going to give it another shot and keep the stock rom on my sd card this time in case I get stuck in a pinch.
I jumped the gun, phone activated fine but signal drops in and out randomly and will not connect to 3g. Just reflashed to stock again and everything seemed fine but signal was still back in and out. Checked under status and PRL read "0" tried updating to no avail so did the dialer code and it did the activation and all is right in the world again, or at least for the moment.
Just trying to figure out why when I flash Paranoid all my settings just disappear
*edit*
Just flashed back to PA this third time after fully making sure that the phone was working and had 3G data and all was right with the world (my phone). Will update if it goes South again but as of right now the phone is behaving properly. Maybe it just wasn't working right the first time and I didn't notice since I was on wifi. Only thing that keeps me from thinking that is I didn't get the Activation message until 12 hours or so after I had flashed and had been using the phone. /shrug
I still think flashing a modem in recovery after installing PA would yield a poisitve result
sent from my thumbs
youdoofus said:
I still think flashing a modem in recovery after installing PA would yield a poisitve result
sent from my thumbs
Click to expand...
Click to collapse
how do you flash a modem? I am new to this and this is also a problem that I am having with the same rom. I tried searching for a fix and this is where i landed.
Thank you,
and sorry if i am breaking forum rules

Categories

Resources