Develop Bugs

Resetting Voicemail

Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?

Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck

blakeboys said:
I'd stick with google voice personally. I've used both sprint VVM and google voice and google voice wins hands down. Just make sure you setup google voice mail correctly though, got setting>call>voicemail service. set that to google voice then goto voicemail settings and click voicemail number, it should then have you call a number to activate the service and after about 3 seconds it'll hang up automatically. you should be set! goto google.com/voice and setup all the different preferences. Best I can do, goodluck
Click to expand...
Click to collapse
to get sprint vvm to work on cm7 you need to flash back to a rom where vvm worked. try it out to make sure it still works, the back it up with titanium back up.
then nand back to cm7 and restore the vvm app.
everything should now work fine

So far I have tried:
Flashing Stock Sense and trying voicemail. Still isnt working, when someone calls me and if i decline the call or miss it, they are presented with a "cannot complete your call" as if i no longer have a voicemail box
Completely Wiped and used Format All, flashed Sense. Same issue, no one can leave me a message. Installed and activated Google Voice, same issue
Tried this on AOSP as well same issues as above.
Anyone ever seen this issue?

So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?

Circaflex said:
So i think im not being clear really as the few replies have been items i have tried
Basically I can no longer access my voicemail through google voice or sprint visual voice mail
I have to dial my number, enter a pin and go through the voicemail as if this wasnt a smart phone. When someone tries to leave a voicemail they get a message "could not complete your call"
any way i can fix this or do i need to go to sprint to have them reset my voicemail? Do i need to go into voicemail settings and setup a forwarding number?
Click to expand...
Click to collapse
ok ok its something messed up with your voice mail, not the phone.
id call sprint.

In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Circaflex said:
Guys so a few nights ago I gave up trying to get VVM to work on CM7 nightly and moved to google voice. Some how one thing or another happened and I got the little voicemail icon at the top of the screen. I mistakenly dialed my own number and setup a pin for voicemail. Now when someone calls my phone and if i dont answer it says "could not complete your call" and they dont get my voicemail box.
I have tried wiping and flashing a sense rom no dice
I flashed a sense rom and sent the [email protected] and it did nothing
How can i get voicemail back onto my phone without having to dial in?
Click to expand...
Click to collapse

You have to go to google voice and remove your phone and all should then work

dial *38 that stops your calls from being forwarded to google voice.
if you want to use google voice you have to go through the settings for google voice and dial the number it tells you to so it will forward after so many rings. as for the voice mail icon in cm7 there is a setting for voice mail notifications that you can turn off and you will not get it every time you reboot. if you are using google voice you dont need the notification set.

nivron said:
In Google Voice, when I click on "Deactivate Google Voicemail from this phone", it tells me to dial *38 from my EVO. It may be the code that changes voicemail conditional forwarding back to Sprint. Maybe you could try that?
Click to expand...
Click to collapse
THANK YOU SO MUCH! that reset my voicemail and its working THANK YOU AGAIN SOOOOOO MUCH

[Q] VZW Galaxy Nexus + Google Voice Installation

Has anyone had any trouble getting the google voice voicemail set up on the VZW galaxy nexus? Whenever i get to the voicemail section it gives me the error
"Carrier config: unfortunately your network carrier is currently not supported for automatic configuration. To use google voice as your voicemail provider, please visit google voice help center for more information".
Going to the help center has nothing on how to manually set it up.... My droid 2 had no problem setting this up automatically... am I missing something?

http://support.google.com/voice/bin/answer.py?hl=en&answer=165656
The Verizon setup is at the bottom of the page
Sent from my Galaxy Nexus using XDA App

sirgoob said:
http://support.google.com/voice/bin/answer.py?hl=en&answer=165656
The Verizon setup is at the bottom of the page
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I've done those steps, but they didnt work. The *71, *90 and *92 also didn't work in my situation.
I eventually ended up uninstalling on the phone, and deactivating and then reactivating the vvm from the web admin panel. The *71 number worked, and then reinstalled voice on the phone. It worked after that.
It seems that the error i posted in OP is present always for verizon. Still works if you manually dial the instructed number. Not sure why....

try to have someone call you and leave a voicemail message. i've only had my nexus for a couple days but i was able to set google voice up on the first day. i got the error that it couldn't be set up the normal way but in the settings and everything it looked ok and i had someone leave me a message and everything worked like it was supposed to.

Hey I hate to bring up this old thread but Ive been troubleshooting this problem long enough so I figured I would ask here.
I'm having trouble getting google voice to work the way I want to. I set it up and it seems to work, whenever people leave me voice mails my google voice app pops up and transcribes it and gives me a notification of a new voice mail. But I cant seem to set custom voice mails for specific contacts. As a matter of fact I cant seem to change my voice mail at all...it just says my recorded name.
So I go on my computer to google voice and make changes to my voice mail greeting and these changes are not reflected in my phone. Also I call my google voice number on my phone and try to change the voice mail there but it also doesn't change it.
Sorry this is long and confusing but maybe one of you know what I'm talking about

Problems with google voice on CM7 Droid Incredible

My gf's phone has been having some issues with google voice for awhile now. She's always wanted the stock incredible VVM back, but no one's ever been able to find it on other forums. If anyone has the stock VVM for the phone, I think she would like that better.
If not...
Her issue is that whenever someone calls her phone it always has different responses. Some people call and say the number is unavailable, others say it asks for her subscriber number. I've called three times now and i've had those two errors along with one that actually got through. The problem is that she isn't receiving all her calls, which anyone on this forum can attest that this is a MAJOR issue, especially while she hunts for jobs. If ANYONE can figure out a solution to this problem it would be awesome. I've searched the web for weeks trying to find a solution or even an alternate VVM, but I haven't had any luck.
I just need to figure out one of the following:
- how to get back stock Incredible VVM
- how to fix or permanently get rid of google voice
- find an alternative VVM that works decently and can get past this google voice issue.
Any help would be appreciated...
Phone is Verizon Droid Incredible running CM7 version 7.0.3-inc

What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?

SlimSnoopOS said:
What are her Google Voice settings set to? Open GV and navigate to: Menu/More/Making Calls? This setting should be set to "Do not use GV to make calls." I've been using it for about a year and across different roms with absolutely no problem, so this is a surprise to me.
To remove Google Voice (no don't do it, stop...aight I'm done):
If you want to remove GV, sign into her Google account from a computer, along the black Google title bar click on "More" then select GV from the list of Google services. Now, click the gear icon below your account name and there is a "deactivate Google Voicemail on this phone" link in blue. Once you deactivate Google Voice, your Verizon voicemail should be working. I haven't personally done this, cuz I actively use GV. I believe your Verizon voicemail is *86 if you want to access it over the phone. If you want, call Verizon to ensure the second phone (the GV account) number is disconnected from the account as well. Last step requires you to call and test her voicemail to make sure they come through.
P.s. Doesn't every rom include Voicemail Settings under Settings/Call? Does changing your settings there fail as well?
Click to expand...
Click to collapse
thanks that got rid of it. i also found how to set it back to the carrier voicemail like you said. i like google voice, but that problem not being able to receive calls 50% of the time just kills the functionality of a phone almost. i wish i knew the deeper problem of it so i could make it fully functional. thanks though, this fix will work for now.

Not a problem, sucks that you had that issue arise. Glad I could help.

T-Mobile - Google Voice crashes when configuring voicemail

I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?

Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.

KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Click to expand...
Click to collapse
You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
Sent from my SGH-T999 using xda app-developers app

I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
Sent from my SGH-T999 using xda app-developers app

Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.

Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.

Thanks
Thank you so much! That worked perfectly!

It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.

Has anybody gotten Google Voice to work properly?

I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.

Known issue... Its all over this forum if you use the search function.
Sent from my SAMSUNG-SGH-I747 using xda premium

spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.

I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"

After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.

Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly

Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.

rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
Click to expand...
Click to collapse
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?

EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
Click to expand...
Click to collapse
This is a GS3 issue not a GV issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
Click to expand...
Click to collapse
Lol, sorry that made me lol.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Click to expand...
Click to collapse
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?

magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
Click to expand...
Click to collapse
Absolutely.. It's a free feature with any 4G smartphone plan.

Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
Click to expand...
Click to collapse
You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.

I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.

^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.

ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
Click to expand...
Click to collapse
ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!