Develop Bugs

Bad touchscreen

Ever since I purchased my evo I have had strange touchscreen issues. Ie.. it will start pressing buttons or long press all by itself. At first I thought it was the rom I was running but later found out that every rom I have ran does it. Now I'm sure everyone is going to tell me to just replace the phone but I don't really have the money to do that right now. Just wanted to see if there has been any other evo owners that have run into this and if they had any suggestions. Thanks.
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kbizzle said:
Ever since I purchased my evo I have had strange touchscreen issues. Ie.. it will start pressing buttons or long press all by itself. At first I thought it was the rom I was running but later found out that every rom I have ran does it. Now I'm sure everyone is going to tell me to just replace the phone but I don't really have the money to do that right now. Just wanted to see if there has been any other evo owners that have run into this and if they had any suggestions. Thanks.
Sent from my PC36100 using XDA Premium App
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I had a similar problem with my HTC HD2 back in the day and it turned out to be a hardware problem. I took it back to the store where they confirmed it and replaced my device right there. If you rooted your phone and have a custom rom installed on it right now....unroot it and put the stock rom back on it and take it back to the store where they'll be able to give you a brand new one for free! Things like this aren't your fault and so they shouldn't charge you at all!

As mentioned, Sprint should replace the phone free of charge - especially if you have insurance. Be sure to take it to a true Sprint store and not just a store that sells Sprint stuff. Without insurance, it may cost you $35, more, or absolutely nothing.
Just be sure to unroot first, as Sprint may void your warranty or refuse to replace it if they see that it's rooted (and since the issue is with the screen, they will). If you used unrevoked to root, remember to flash the s-on tool in recovery before running the RUU. Also double check that you're s-on before taking it in.
Good luck!

Thanks for the responses. I do have insurance but the quirk is that I purchased the phone second hand from an acquaintance. The screen issue happened so minimally that it didn't really bother me until late. Now its happening more often. I guess I'm gonna have to suck it up, lose it in the bathroom at my local pub and fork out the deposit for replacement. Thanks again.
Sent from my PC36100 using XDA Premium App

My stepmom bought her BB Curve on ebay. She has insurance, it went funky on her & they replaced it for free.
She's a customer service rep's worst nightmare, though.

I dont think it matters where you got your phone if you have TEP....
I was once giving a phone by my nephew they replaced that phone 3 times for me! I love sprint!

[Q] HoX won't boot, won't charge, won't anything?

Hi guys,
A friend of mine bought his HTC One X a couple of months ago and hasn't done anything to it, it's completely stock.
A couple of nights ago he said he was in the browser, all of a sudden the phone rebooted, loaded back up to the homescreen and then powered off.
Since then he hasn't been able to get it to boot or charge, and has now given it to me to try and fix.
It's been on charge overnight for around 9 hours and there is still no response in terms of leds flashing ect.
I've had a search and the issue has been seen before but not often.
Is there anything you would suggest trying? What would HTC do if this device was sent back, ie is there a 'download mode' for the One X or something similar, that HTC would force the device to boot into?
Thanks!

Should be under warranty if it rooted shouldn't it?
Sent from my HTC One X using XDA

olly2097 said:
Should be under warranty if it rooted shouldn't it?
Sent from my HTC One X using XDA
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Absolutely right! However HTC have told him it'll take 3+ weeks to get back to him and he's wanting me to try and fix it without going through them..

Bump - Any suggestions?

Have you tried reading this : Wiki
Or maybe this : Disaster recovery
I'm not sure if they'll be useful in your case but you never now.

adaimespechip said:
Absolutely right! However HTC have told him it'll take 3+ weeks to get back to him and he's wanting me to try and fix it without going through them..
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Anything you will do requires the phone to be unlocked with a custom recovery installed. This procedure is irreversible since the current LOCKED status will change at best to RELOCKED which will cause you a lot of headache later with HTC support. My advice send it to support without touching it.
Sent from my HTC One X using xda premium

[Q] HOX self shuts down

Hi all, i'm having a big issue on one x with original 4.0.4 rom. The phone just keep shutting down while gaming taking photos, now also while updating apps. I thought that some app could cause this so i did an hard reset, and right after the initial set up, when i started updating the applications, it shutted down. I'm really worried, what is happening? could it be an hardware problem? Should i bring it back (it has warranty, i'm on stock rom)?
I noticed some log files in the memory, but after the hard reset it doesn't create them when it shuts down, while it did it before. any way to activate the log creation?

nobody can help me? today i tested it a while and it happened again 2 times, but this time whlie browsing (i use quick ics browser) and not while gaming. the second time when i rebooted it the battery indicator had a "!" on it, and it's not the first time, and it didn't recognize my sim.

Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app

Does your three soft buttons blink randomly? If so go to the service centre asap.
My cell overheated and burnt out.
It would not charge nor start. My cell to sometimes restarted itself automatically.
Do you keep many apps open in the background?
I had mine replaced and now its all smooth :thumbup:
Sent from my HTC One X using xda premium

it doesn't feel too hot, sometimes it's just cold and buttons don't blink. it simply show for a while "android system" (in italian) if i remember well and it shuts down normally with the htc logo. the strange thing is that thing with the battery and sim indicator. however i'll surely bring it back to the shop, i paid it 629 euros, i won't take it if it will shut down randomly. do they give you another one or i have to wait htc to repair it? :S i don't want to wait months.....

sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?

My One X suffered from bad screen fitment out of the box (creaking, screen moving up and down inside the casing...) and I unlocked/rommed it before I noticed the flaws.
I relocked the bootloader, installed the 2.17 RUU, and sent the phone back to Germany (as it was bought in Ger and I live in Croatia) to get it repaired, they accepted it and repaired, it's on its way home now, should be here tomorrow, took 3 weeks to repair.
Positive experience for me.

cuzzo94 said:
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
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Service is hit and miss from what I see on forums but I might also note that more people complain than praise.
I believe that with shipping and things its about 2 - 3 weeks in total for a repair.
Sent from my HTC One X using xda app-developers app

it's very much 3 weeks without my phone, but it's less then other brands... i really hope that one day they will use apples policy for this. it's the only thing that i like of it. if the phone isn't working you get another one immediately, then they can give yours to someone else, but it's not possible that i pay 630 euros and i have to send it to repair, wouldn't be the same for htc if they gave me another one, maybie a repaired one immediately? they can use mine later for some one else...

treebill said:
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
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Even I had the same problem but I ready for modding,
Can you tell me what should i need to do for getting out such problem?

today i used it with apex launcher and it didn't shut down, even after 30 minutes of gta3 and 30 of dead trigger and some browsing- facebook ecc... now i'll try a day with sense but my question is: is there any way to flash the original rom from 0 ? doesn't factory reset delete just user file? maybie something else is corrupted. Can i flash the stock 4.0.4 without unlocking bootloaders or soing anything that voids my warranty? I'd like to try before changing it... THANK YOU

and today too it never rebooted with sense.... i don't know what to do. when the update to jellybeans will be available, there will be a way to flash it from zero with a ruu witout unlocking anything or void the warranty?

ok i asked to htc for the nearest point to repair my HOX and saturday i'll keep it there. Now it's unusable, it keeps shutting down.
Look at this
http://dl.dropbox.com/u/18387650/2012-10-03_21-46-06.png

[Q] Won't turn on, never reaches recovery/download. Suggestions?

About ten minutes into work this morning, my S3 suddenly shuts off completely. I had about 50% battery remaining;
I attempt to turn the device back on, if flashes the SAMSUNG logo, then the Galaxy S3 etc. Afterwards a Battery symbol with an exclamation point; This symbol is orange/grey .
I begin to panic at this point. I pull the battery and put it back in, trying to go into recovery mode. It only flashes the samsung logo, an this time only for 2 seconds and never gets any further.
I ask a co worker to borrow his battery (S3 too of course) and the phone boots up fine. I am somewhat relieved at this point considering it may be have been much worse.
I go to a local moblicity and buy another s3 battery(60$) at which point she says final sale no refunds etc, I don't think anything of it considering I tested it with a co workers battery.
I pop the the new battery in and it gets further than the sammy logos, to my boot animation (Liquidsmooth animation)
It gets to my homescreen, and shuts off immediately afterwards.
Now I have a new battery with a dead phone. Any suggetions?
BTW it's a model SGH-I747M (Bell) that WAS running LiquidSmooth 2.7
Thank you

Try leaving it off and plugged in for a few hours to charge or charge battery in your coworkers phone. The new battery may have had a low charge
Sent from my SGH-I747 using xda app-developers app

mkfryan said:
Try leaving it off and plugged in for a few hours to charge or charge battery in your coworkers phone. The new battery may have had a low charge
Sent from my SGH-I747 using xda app-developers app
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My apologies, I forgot the mention with the new battery and the device plugged in there is no red light indicator that it is being charged.
I may just leave it in to see if that does the trick I suppose??
Thank you for your quick reply.

It could be a bad charging port had that happen on my sprint s2 twice, or check for dirt/lint or corrosion in there. Try different chargers, as a test you can also take the coworkers fully charged battery and see what happens if you get the same thing try odining a stock rom something could be corrupt
Sent from my SGH-I747 using xda app-developers app

I've tried three different chargers, a co workers battery as well. Nothing gets passed the Samsung logo, and even then it only blinks for a mere second.
The battery I borrowed was fully charged as well.
I can't get into download mode, so I'm really thinking this is something wrong with the hardware at this point.
I've had problems immediately after flashing a rom, but not after using one for weeks already. Seems so odd.
Anyway I appreciate your input, but I think I'll bring it by the Samsung repair shop half hour away from my place and see what they say, or want to charge me to fix it.
Thanks

So you flashed a new rom when this started? Did it boot up after flashing?
I'm asking because it almost seems like a rom for another device could have been flashed.
Sent from my SGH-I747 using xda app-developers app

Try buying a jig to force download mode. If that can force dl mode, Odin to stock.

mkfryan said:
So you flashed a new rom when this started? Did it boot up after flashing?
I'm asking because it almost seems like a rom for another device could have been flashed.
Sent from my SGH-I747 using xda app-developers app
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Actually no, I had flashed LiquidSmooth about two weeks prior. Which is why this somewhat leads to me it being hardware related.
;
I'll try to look around for a jib as that is my last option.
Thanks for the responses.

Well just to put this thread to rest,
A co worker of mine's wife works at a samsung repair shop
I didn't managed to get a usb jig, so I brought it down to the samsung repair shop about 40 minutes away. I explained the situation, after filling out a form left my phone with them told I would receive a call back.
So I received the call, and It turns out the "mainboard" as they put it, is no longer functioning. Usually this replacement costs what they told me around 150$ ; Which is exactly what Bell was going to charge me for a refurb.
Anyway I'll be getting back my phone next week.
Thanks for all the suggestions regarding this issue.

They give any insight as to why it what went out?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

[Q] I think my battery is toast!! 100 to 0 in 2hrs..

...What the heck I bought the Verizon htc one 3 months ago used from a guy meet him at the Verizon store phone was in excellent condition by looking at it so I took it home and put in my phone drawer since I was using nexus 4 at the time well long story short I dropped my n4 2 weeks ago broke screen so I pulled out the used m7 I had played around with it charged it up played couple games everything seemed fine so I got it activated woohoo. so after that I was ready to root install custom roms etc only to find out I had to pay $25 to start that process which I finally gave in and did. After using sunshine only a couple days ago to gain s-off unlock bootloader rooting and flashing supersu and installing custom recovery twrp most recent one I installed my first rom on this device liquid smooth and only enjoyed it one day.All of a sudden I noticed phone was getting really hot so I installed gsam battery monitor and it was showing temp as 107F sometimes higher but not much lower until I went outside for a while and it went down to about 74 .well I went on htc website and followed instruction to calibrate battery and I did that so I let it drain until empty and put it on charge and let it charge to 100 within 2hrs it was dead and doesn't come on at all period...what happened..

When you plug it to a wall outlet, does the charge while off animation show? If you let out completely die, you will have to let it charge while off for a little bit before you can turn it on.
Sent from my HTC6500LVW using XDA Free mobile app

Uzephi said:
When you plug it to a wall outlet, does the charge while off animation show? If you let out completely die, you will have to let it charge while off for a little bit before you can turn it on.
Sent from my Dell Lattitude620 using XDA Free mobile app[/QUOTE} R.I.P to Htc One M7 It seems I'M no expert but seems that way, and to answer your question not a darn thing happens when I plug up been on charge over 12hrs still nothing the good news is I called Verizon told them about It they said my warranty just ended on 1/3/2015 and to call back tomorrow and maybe they will honor it But I will have to talk to a higher up. LoL. Sound like less money in my pocket and now I'm using Wifey phone. Hope I get the replacement will let you know
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I'll fill you in on what I was told, in reference to a used phone. After I sent my phone for repair, I was informed that, although the phone was within the warranty window, it was voided because it was purchased off eBay. You may be fortunate enough to get it done at no cost, but the odds aren't high. You'll never know unless you try...

Why don't you contact HTC directly? They know the date it was activate and that starts the warranty time. You would have to send in for repair and not swap and hope they don't swap the motherboard to keep your sunshine license. It goes by board serial. You have to hope that they do not decide to "fix it" and find out it was s-offed either. Sometimes they know, other times they don't

Uzephi said:
Why don't you contact HTC directly? They know the date it was activate and that starts the warranty time. You would have to send in for repair and not swap and hope they don't swap the motherboard to keep your sunshine license. It goes by board serial. You have to hope that they do not decide to "fix it" and find out it was s-offed either. Sometimes they know, other times they don't
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Heck sometimes they don't even know that. On a second hand m8 I have that I sent in for repair I got to chose my warranty date. They were very nice about it.

If you have a Linux distro you can see if it is stuck in limbo mode. Below is an unbrick method for the M7ul, but you get the jist... Best to send to HTC If in that mode.
http://forum.xda-developers.com/showthread.php?t=2770684
Sent from my HTC6500LVW using XDA Free mobile app

Uzephi said:
Why don't you contact HTC directly? They know the date it was activate and that starts the warranty time. You would have to send in for repair and not swap and hope they don't swap the motherboard to keep your sunshine license. It goes by board serial. You have to hope that they do not decide to "fix it" and find out it was s-offed either. Sometimes they know, other times they don't
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Click to collapse
Sent from my Nexus 4 using XDA Free mobile app
I'm back with the news my plan was to send to HTC but they said since my warranty was 2 weeks out date I would have to pay out of pocket between $100-180 and they also said if they find any other problems that may have caused it out would be more and that they would factory reset it back to HTC setting so I figured they eye going to check everything and with it being rooted, s-off custom ROM, recovery I think they would have kept it to further help stop development etc so I found a local repair shop that's going to replace battery and labor for $60 bucks.. Hope it goes well in mean time I went and bought another nevus 4 love this phone and with free development. But since I paid for s-off and didn't get to enjoy it I will be keeping m7 awhile as I was just getting used to it..:thumbup:

WelfareBaby said:
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I'm back with the news my plan was to send to HTC but they said since my warranty was 2 weeks out date I would have to pay out of pocket between $100-180 and they also said if they find any other problems that may have caused it that would be more and that they would factory reset it back to HTC setting so I figured they were going to check everything and with it being rooted, s-off custom ROM, recovery I think they would have kept it to further help stop development etc so I found a local repair shop that's going to replace battery and labor for $60 bucks.. Hope it goes well in mean time I went and bought another nexus 4 love this phone and with free development. But since I paid for s-off and didn't get to enjoy it I will be keeping m7 awhile as I was just getting used to it..:thumbup:
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