Hi!
I have a DHD with the FroYo Stock ROM. The device crashes quite often for a few weeks now, and I decided to upgrade the ROM using the regular HTC Software update in-device function as the device already reminded me of it for some time now.
It downloads the new rom without any problems, asks me to install it, reboots - and stucks at the "HTC" Logo (not already showing the "quite brilliant", just "HTC"). I tried this several times - no changes at all.
I tried to do a factory reset then, first using the "rest" menu in the system settings, then using the bootloader (should be the bootloader, the thing that opens when starting the device while pressing the vol-down button). The same behaviour here - the device reboots and stucks at the HTC Logo. I need to remove the battery - and nothing has changed. Therefore it isn't even possible to reset it any more but in general it's still usable (sending txt messages, calling, using apps).
At last I tried to do a manual ROM Update, and therefore installed Visionary. Unfortunately it crashes when trying to click on "temp root".
Do you have any idea what the problem might be and what I can do (except of sending it back to HTC, it's my only phone).
Thank you in advance!
How did you try to update it? With OTA update? If that's the case then try to update with the appropriate RUU instead.
How do I do that? I updated using the update procedure of the phone itself (Software Info -> Check for Updates).
Search is your friend Here's a link (md5: 74B9CE337AFC58EEB83966A4D9D79990) to the WWE (the generic one) Gingerbread RUU. Download it to your computer, start the HTC Sync application on your computer, connect your phone with the USB cable in HTC Sync mode and run the exe-file you just downloaded.
If your phone is branded or from a region that uses a specific rom you need to download the corresponding RUU for it.
doesn't work either.. might there be a general problem with maybe the boot loader? any other way of resetting the device?
How did it fail?
Sent from my HTC Desire HD using XDA App
Follow this guide to manually root.
http://wiki.cyanogenmod.com/index.p...Full_Root_Guide#Gaining_Temporary_Root_Access
Hawks556 said:
How did it fail?
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
The RUU exe runs problemless, the progress is shown on the device and I get an confirmation message that the rom has been updated successfully.
The device restarts again and I see the "HTC" logo where it stucks again. After removing the battery and restarting everything is just as before - the updated didn't complete.
Any ideas what the problem might be?
If your bootloader is still stock and all official updates fail, its possible that you have a defect device. The froyo crashes are also an indicator. Do you have warranty for it?
yes, but it's my only device and the delay of sending it to HTC and getting it back after some time would therefore be very annoying...
Is there anything else that I might try?
Related
Hi, I have run into a problem using Unrevoked 3.1 on my factory unlocked,
non branded HTC Desire on stock Android 2.1 Update 1 via OTA.
Initially I tried Unrevoked on a Windows & 64 bit machine. I installed
the ADB Drivers, and ran Unrevoked which failed on the reboot with a
"failed to flash..." message. I have tried on XP 32 bit, Windows 7
32bit and finally I downloaded Unbuntu and tried that. Every time I
get the "failed to flash..." message. When the phone goes into
Flashboot, I can select Recovery but there is a pause and after a few
seconds there are 4 error messages which appear briefly on the screen
before it moves back to Flashboot, where I can select Reboot and boot
back into my working non-rooted Android system. The error message is
something like "No Image or Wrong Image! PB999.ZIP, No Image or Wrong
Image! PB999.IMG, No Image or Wrong Image! PB999.NBH etc"
I tried to install the Froyo 2.2 OTA update to see if that fixed the
problem but it also failed with the same failed Recover message. Any
suggestion to fix the problem please?
The error messages you describe are normal.
Unrevoked doesn't work with OTA 2.2. Don't know why it didn't work on OTA 2.1 either.
darraghn said:
I tried to install the Froyo 2.2 OTA update to see if that fixed the
problem but it also failed with the same failed Recover message. Any
suggestion to fix the problem please?
Click to expand...
Click to collapse
That's the worst thing you could have done, other than bricking your Desire. Now you're stuck with the 2.2 OTA, until anyone finds a way to root with the new HBOOT (which might never happen).
Just to be clear - I am still on Android 2.1, I just can't root my phone with unrevoked.....
Firmware:
2.1-update1
Build:
1.21.405.2 CL174215 release-keys
HBOOT is version 0.80.0000
If you'd like I can help. Are you on boards.ie by any chance?
Thanks would be great. I am on boards.ie username is darraghn.
The same problem!
Hi, i've got the same problem!
Can you tell me how you've fixed it?
Hi, I'd love to help, but haven't resolved it yet - the phone works and I haven't had time to take abc27 up on his offer to help. If you fix yours I'd love to know the answer.
darraghn said:
Hi, I'd love to help, but haven't resolved it yet - the phone works and I haven't had time to take abc27 up on his offer to help. If you fix yours I'd love to know the answer.
Click to expand...
Click to collapse
All of you with the similar problem: UNINSTALL HTC Sync, reboot your machine, and launch unrevoked. It has a compatibility(?) problem with HTC Sync, due to the HTC drivers. It took me 1 hour to find out, when I rooted my unlocked/unbranded Desire with unrevoked. Maybe that's why yours is messing up too. And don't forget to download and install the samsung drivers with the link provided by unrevoked, in the read me, or how-to.
f.
P.S: Once successfully rooted, you can then insall HTC Sync and do what you have to do with it.
Hi baitdude, I managed to fix it yesterday. Solution was to download:
PB99IMG_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed_txt.zip
Rename the file as PB99IMG.zip and put it in the roor folder of the sd card. Switch off the phone and restart by holding down the volume button and power. It will reflah the phone with Android 2.1 and you can then move on from that.
I tried rooting again using unrevoked and got a black screen on startup with the HTC logo and 4 warning triangles in each corner. The only way to recover was to download the official Android 2.1 RUU and reflash the phone. It took 3 attempts before it worked. Then I just gave up on rooting and dowloaded the official HTC Android 2.2 update OTA. It failed twice, each time updating and rebooting to a white screen with the green HTC logo. On the third time I took out the battery and rebooted normally. Finally it worked. I had to reboot it again before the mobile connection and the market worked. All now working normally.
I hope this helps someone.
can't root
forelli said:
All of you with the similar problem: UNINSTALL HTC Sync, reboot your machine, and launch unrevoked. It has a compatibility(?) problem with HTC Sync, due to the HTC drivers. It took me 1 hour to find out, when I rooted my unlocked/unbranded Desire with unrevoked. Maybe that's why yours is messing up too. And don't forget to download and install the samsung drivers with the link provided by unrevoked, in the read me, or how-to.
f.
P.S: Once successfully rooted, you can then insall HTC Sync and do what you have to do with it.
Click to expand...
Click to collapse
I followed unrevoked instructions exactly but got a failed to flash image as well. I have the DINC. Also, how can you uninstall htc synch if it is a system app being that you must be rooted to remove system apps? I've already tried easyroot, universal androot system app remover and all to no avail. I don't know what I'm doing wrong. All I want to do is remove the apps that self start and drain my battery.
k_chupe said:
I followed unrevoked instructions exactly but got a failed to flash image as well. I have the DINC. Also, how can you uninstall htc synch if it is a system app being that you must be rooted to remove system apps? I've already tried easyroot, universal androot system app remover and all to no avail. I don't know what I'm doing wrong. All I want to do is remove the apps that self start and drain my battery.
Click to expand...
Click to collapse
Uninstall HTC-sync from youre pc Then restart youre pc en do exectly as discribed in the UnrEVOked tutorial.
Heppieboeddah said:
Uninstall HTC-sync from youre pc Then restart youre pc en do exectly as discribed in the UnrEVOked tutorial.
Click to expand...
Click to collapse
be sure to remove only HTC Sync, but leave your HTC drivers installed, those are required in order to recognize the phone (I have first unistalled the drivers also and the Unrevoked app was saying waiting for phone..)
Good luck!
Hi,
I have enabled OTA update from Eclair to Froyo. After download completed I confirmed install of the new firmware but during install it was stuck.
I have pushed “wait” several times when asked but finally done “forced close” since phone didn’t move anywhere for over an hour as long as I pushed “wait”.
Since then the phone is starting up trying to load, it reaches the default main screen and after 30 seconds it reboots and this is a continuous process.
The SD card as “gold card” and it is inserted but I noticed that it is not recognized and gets into mounted and ready phase.
Any idea how to revert back to Eclair since phone does not respond to any step due to its “reboot” process?
Any possibility to wipe the phone completely and reinstall stock Rom?
Thanks in advance.
If you look at the dev section there is a list of all the RUUs you can use to return your desire to stock.
yes i know about those RUU but the problem is that i can't get into that since phone is rebooting by itself in normal, recovery etc' status.
Oh right does the computer not recognise your phone at all?
Sent from my HTC Desire using XDA App
it is recognized by the PC but then it is disconnected due to reboot...any idea?
How about when using fastboot/hboot? Dies that work for you? Then you should be able to flash a ruu.
Try removing all the ZIP files from the root of your SDCard ...
I had the same problem - this seemed to help...
Hello,
I've a Desire were Cyanogen 7 is installed - as I need to return the phone I need to restore the Stock-ROM.
Have downloaded RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed.exe but when I try to install the phone stuck during the 1st reboot (HTC logo on black background appears) and then the RUU aborts (waiting for bootloader.....then error 171).
What have I missed?
Thanks for your help!
Is that the RUU that your phone came with?
No, downloaded from a link here at the forum - got the wrong one?
The thing u have to do is first install htc sync, then connect ur phobe to the pc, when ur phone reboot by installation ur internet should be turned off. Its the driver that creates problem. Works for me perfectly..
Gud lucj
Sent from my Desire HD using XDA Premium App
I had problems installing from RUUs, I used a zip file. Look in this thread:
http://forum.xda-developers.com/showthread.php?p=10417988#post10417988
I got the same problem.
Need to return to stock but for me it won't even recognize the Phone when i plug it in. Which is strange because i can access the files through windows and all, but it says it's not connected in the RUU. :S
I think my "problem" ist ClockWork - it seems that the phone don't get into the bootloader (??) required to flash.
If I disconnect the usb while the HTC logo is shown it switchs to the loader and I can see a line RRU (normaly there are the four lines)
The first part seem to work (check phone, initiate reboot, ....)
SOLVED:
Just killed the RUU while the device showed the HTC logo and restarted the RUU.
Then the update recogniced the bootloader and installed the stock ROM.
what do u mean by killing the RUU?
*g* Windows TaskManager & killed Process
or you colud just run the ruu from fastboot lol its much easier and less likely to brick ur phone than force closing the ruu in the process of searching for the fone
oh....hmmm....
Good point - tried a lot but never tried that....damn
1st you have to flash the ...bootlloader for stock romss ...the same way u did before installing .cm7
u can find it here
alpharev.nl
flash alpharev for stock rom..... and then do a full wipe and install the rom through recovery
u cannot install stock froyo over alpharev cm7
boot.
Yes you can as the RUU replaces the AlphaRev HBOOT with the stock one. I've done it with no issues
Hello friends,
My HTC M9 is acting weird.It reboots endlessly whenever I connect to any Wi-Fi.There is no problem when
Wi-Fi is off.
Recently this problem has stretched to the mobile data connection also.Therefore now I can't use Wi-Fi and data so that the phone won't start rebooting.
Please help.
Is the phone rooted etc, we need more info. Do you remember when it started doing it?.
If the phone is running a stock rom and firmware you can try factory test mode by calling *#*#3424#*#*.
Beamed in by telepathy.
shivadow said:
Is the phone rooted etc, we need more info. Do you remember when it started doing it?.
If the phone is running a stock rom and firmware you can try factory test mode by calling *#*#3424#*#*.
Beamed in by telepathy.
Click to expand...
Click to collapse
The phone is not rooted.Running stock Android 6.0
The problem started when I rebooted the device because the playstore updates where failing.
On that reboot,the phone was stuck on HTC One splash screen.So I pressed power,vol up & down to restart.Then it booted up.
When my Wi-Fi connection came up the phone started rebooting which is where the problem started.I tried a factory reset and it doubled the problem affecting data connection also.
Most times when I factory reset or reboot it will be stuck at HTC One splash screen and I will have to restart again.
The device model is OPJA100
[email protected] said:
The phone is not rooted.Running stock Android 6.0
The problem started when I rebooted the device because the playstore updates where failing.
On that reboot,the phone was stuck on HTC One splash screen.So I pressed power,vol up & down to restart.Then it booted up.
When my Wi-Fi connection came up the phone started rebooting which is where the problem started.I tried a factory reset and it doubled the problem affecting data connection also.
Most times when I factory reset or reboot it will be stuck at HTC One splash screen and I will have to restart again.
The device model is OPJA100
Click to expand...
Click to collapse
Try use ruu.
leos0000 said:
Try use ruu.
Click to expand...
Click to collapse
I have downloaded ruu file for unlocked/developer version from htc website.
Will try to install today and will give an update.
[email protected] said:
I have downloaded ruu file for unlocked/developer version from htc website.
Will try to install today and will give an update.
Click to expand...
Click to collapse
Tried to install ruu.The Update utility proceeded until final step where it tells "It may take 10 mins to update your device".
The small window came up and phone rebooted to bootloader...deleted user data...and then a window came up saying update failed.The phone rebooted and now freezes at HTC One splash screen(Tried another reset but nothing).
What maybe the problem..is it because i'm having wrong ruu?
I am from India and here we don't use carrier devices.(The phones are not locked to any carrier.)
Note : I did not install HTC Sync Manager.Just enabled usb debugging in device settings.
what does it say in the update fail pop up? any error #?
side_flip15 said:
what does it say in the update fail pop up? any error #?
Click to expand...
Click to collapse
The error code is 132 signarure error.
Update : I left the phone which was freezed showing HTC One splash screen and it turned off after the battery run out.
Now I plugged it in and powered on and the phone completed the boot and came to homescreen.
The problem is still there though.
So tried unlocking the bootloader and installing a custom rom and voila...the problem is now solved.
So I guess it was a software issue after all.
Didn't get as many replies as I expected but thanks everyone.
Tried to remove cynagenmod from my htc and return to stock android settings and messed up somewhere along the line, on powering on my phone it loads straight into the boot loader, navigating to >HBOOT then pressing >RECOVERY makes the HTC logo appear for a moment before returning to the first bootloader screen.
[software status modified, re locked, security warning, M8-UL PVT SHIP S-ON]
The rom has been deleted along with recovery, I am not an expert in using fastboot tried using it for a bit and had no success also tried installing htc sync manager to see if it would help but the installer for the sync manager would crash my computer every time (windows 10). Looking for some help as what to do not sure if it can be fixed or should I bin it thanks.
I would RUU if it was me in your position.
bigmacattack said:
Tried to remove cynagenmod from my htc and return to stock android settings and messed up somewhere along the line
Click to expand...
Click to collapse
To properly troubleshoot where you went wrong, and how to solve it, you will need to describe the exact steps of how you tried to return to stock.
It seems you wiped things in recovery, expecting that to return you to stock? If so, that isn't the case as you now know, without flashing a ROM, TWRP backup, etc.
Similarly, relocking the bootloader renders the phone unable to boot, and wipes the phone; as it expects RUU to be run. But you haven't explained if you were trying to run an RUU, which one, details of your phone version, etc.