(Q)Slide causes screen to blackout - myTouch 3G Slide Q&A, Help & Troubleshooting

Our extra phone (since my wife and I both got mt4gs in december) is a red MT3GS and even before we upgraded the phone had an issue where if you slid the keyboard out it killed the screen. Like power is cut off completely to it. Has anyone found a fix for this with a D.I.Y method. I don't mind working on this myself at all as its an extra phone. But I would LOVE to fix this as ironically the extra phone has become my 3 yr olds "Angry Birds Device". Any help is appreciated guys
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My phone is going crazy!

Has anyone ever heard of a phone basically going crazy? Ive been on mexperia for probably close to a year now and loved it. Never had a single issue with it. This last week my phone started acting really funny and becoming really un responsive. In a way it has had a mind of its own.. For example, i open the phone app and it starts scrolling through contacts chosing them at random and dialing in some cases. Sometimes if i try to manually dial a number it will just start dialing random numbers on its own. Same goes for messaging and just about all other apps. My phone just does what it wants to and i cant stop it. My home and back buttons stop working and my sreens scroll on their own.
Today i decided to switch roms to mexdroid atomic and its doing the same thing. I did a nandroid backup, I wiped data/reset, wiped dalvik and battery stats like im supposedd to and its still the same. It took me 20 mins to get through the setup because i couldnt type in my gmail account name with out it typing a bunch of random letters.. So, i guess its not the rom and must be my device.
Side note.. I take very good care of my phone and it has never seen a drop of water so its not physical damage.
Also, i notcied that when i lock the phone...wait a few seconds... and then unlock it, it will function normally for the next 10-15 seconds. It gets annoying because it takes me a few minutes to write a text or make a phone call. I have to type a few words, lock it, unlock it, type a few more words etc..
Sorry this is kinda long but im just hoping someone has experienced something like this or may have heard of this happening before and can help.
Yea i have the same problem still suffering from it i think its the digitizar that needs to b replaced.
Sent from my HTC Vision using XDA Premium App
I hear ya bud! Just got off the phone with tmobile a few hours ago and I'm getting a mytouch 4g slide tomorrow!
My phone started acting real weird about 5 days ago. When charging at first, it would say it was charging, then when unplugged drop any and all charge crazy fast. Then there were times when it said it was charging, and it would sit all night on the charger and be 65 percent in the morning. Then there are times it doesn't even want to charge at all, or you have to hold it or place it just the right way to get it to charge. Tried my wifes battary from her g2 and the same thing was going on. Put my battary in her phone and it worked in her phone like it was new! I think its something with the connector on the inside, but this is my second g2, the first had screen issues.
Tmobile offered me another g2 for $5, or an Mytouch 4g Slide for the same. Hate to part ways with the phone but it's time to try something new.
Sent from my HTC Vision using xda premium
I guess im going to have to send it in for another one. I just hope tmo doesnt freak because its rooted. My phone is spazzing so much i doth think i will be able to get it back to stock..
This is my second to send it. The first one was rooted and s-off. Don't worry, won't be a problem. As long as physically the phone is in good condition and no water void.
Sent from my HTC Vision using xda premium
Same thing happening to me sometimes but I don't think I can send it in for an exchange because I didn't buy it from tmobile although I did buy it fresh out the box..any suggestions I want a new one
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If you are under a year you can send it to htc
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Karakoram2 said:
If you are under a year you can send it to htc
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Click to expand...
Click to collapse
Yeah but are they going to replace or just fix it becuz I want another phone sometime in the future and I'm not a tmobile customer
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[Q] Soft Keys unresponsive

Hello everyone,
here's my problem.
After 7 days of normal usage (apart from poor battery life and some slightly annoying screen flickering issues) all 3 soft keys suddenly stopped being responsive. The backlight is still working though. Factory reset sorted no effect. As you may imagine, using the phone has become a real pain.
I have contacted HTC and I am currently waiting for their reply.
I just need to keep my hands away from trying to disassemble and see what went wrong
I was just wondering if anyone has got a similar problem.
Thanks
I have the same problem
I still wait replay from htc
Same happened to me. Tried a reset, boot loader relock, and a factory restore. Nothing helped. Mine was returned to phonehouse.fr, should have a replacement in 10 days.
Disappointed to say the least.
Sent from my iPad using Tapatalk HD
Is your touch screen unresponsive as well or just the soft keys?
wcypierre said:
Is your touch screen unresponsive as well or just the soft keys?
Click to expand...
Click to collapse
Just the keys for me.
Sent from my iPad using Tapatalk HD
I had the same problem with mine. not only did the softkeys not work but if you dragged the notifications bar down you could not push it back up
I sent the phone back to the store and they gave me a replacement which is working brilliantly!
apparently it happens because ICS is not designed for softkeys only...at least that's what a developer told me
I too have same issue as from day 1, hv contacted my operator and now waiting for replacement (applied hard reset both via settings and also from boot menu, no success)
Sent from my HTC One X using xda premium
SW update to 1.28 did not solve the matter either, means 100% hw issue...
I will sell the new One as soon as I get it, I do not want this One anymore.
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iLHaNroID said:
SW update to 1.28 did not solve the matter either, means 100% hw issue...
I will sell the new One as soon as I get it, I do not want this One anymore.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
replying myself
well, after seeing how ugly the new galaxy is, decided to keep OneX, have received my replacement yesterday, this new One is working flawlessly, no any bugs/lags and now I am quite happy with my OneX. Surely this One is the phone of the year.
Cheers!
Sent from my HTC One X using xda premium
My soft keys are not working tis morning too!
Went to the care center but it was closed due to public holiday.
Called the hotline and the guy said will arrange a pick up for my phone in the evening and till now i wasted my whole night waiting for nobody~
Sigh~

Screen problem?

Hi there, lately I got a strange issue:
Sometimes my screen vould go unresponsive, the phone vibrates twice and It will show the recent apps. The capacitive buttons from the bortom do not work either. Wherever I touch the sxreen the recenr apps list would dissapear, if I touch rhe screen again, they reappear, but otherwise rhe screen is unresponsive. I can switch the phone off, then back on, and also unlock the screen, but then it becomes uresponsive again. This is happening randomly, for intane right now my phone works great. This was hapening on Andromadus audacity b 5 and alsi on sensewich b 7. Anyone else experiencing this or has a solution? Rhanks in advance.
Sent from my HTC Desire Z
I'm experiencing similar issues on mimicry. Specifically my capacitative buttons are giving me a headache. I'm currently on elite mod with ics touch buttons enabled for safety. Haven't faced the capacitative buttons issue yet since 2days but my entire screen stopped responding to touch(tested with keyboard to make sure the phone didn't hang) randomly...
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The phone isn't hanging, on sensewich beta 7 when I press the trackpad I get the mouse pointer wich I can move, just the touchscreen and the capacitive buttons are playing crazy. It is also very hard to replicate the issue, so sendig the phone in for repair wouldn't do much good, because there is a good chance for it to behave normally...
Sent from my HTC Desire Z using Tapatalk 2
Same with me dude. I'm able to use the menu button on the keypad to confirm that the phone didn't hang. At times there are only random areas of the screen which won't repond to touch. Guys please help us confirm as to whether this is a hardware or software issue..
Sent from my HTC Vision using xda premium
Edit: Flashed EliteMod CM7 only to find out that this issue remains to persist. Looks like i'll have to get it repaired.
I am very curious how you would replicate the issue for the service tech. If you just send it in, most probably they would send it back to you saying it's all good. If you do send it for repair, please update this post with the findings.
Thanks,
Sent from my HTC Desire Z using Tapatalk 2
Nobody else experiencing same issues?
Sent from my HTC Desire Z using Tapatalk 2
Definitely not an underclock issue?
wileykat said:
Definitely not an underclock issue?
Click to expand...
Click to collapse
I was thinking about that as well, and I have set min speed to 844 mhz (stock) and I have the same issue, so I don't think it is that.
Sent from my HTC Desire Z using Tapatalk 2
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Hey i returned my phone to stock froyo 1.34 with s-on.. First day capacitative buttons started working. Second day the non functional horzontal strip in the middle of my screen started working. I'll stay on this stock for a week to test my screen thoroughly and then decide whether its a software issue or hardware. By the way i actually opened up the phone to every part and then put it back together, maybe this is what helped me.
wileykat said:
+ setting to performance doesnt change a thing either? Sorry, i'm all out of any other suggestions.
Click to expand...
Click to collapse
Unfortunately not, I set the governor on performance, but to no avail. I have no idea what's causing it, as it is very random. And it happened to me on both andromadus and sensewich roms, so I doubt it is rom related. I am just too lazy to return to stock and see if the problem persists...
Sent from my HTC Desire Z using Tapatalk 2
I see that lately a lot of "screen not working" issues appeared. Could it be kernel or ICS related?
Anyone sent it in for repair and already got it back. What was fixed?
Sent from my GT-P6800 using Tapatalk 2
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
strawmetal said:
Whether I'm on froyo stock or gingerbread stock my capacitative buttons aren't working. Even parts of the screen take random inputs without my interaction. Areas which have the issue respond perfertly to my touch on the lockscreen(lockscreen always works perfectly). I'm giving my dz for service tomorrow. Let's hope. It gets fixed.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Please keep us updated. If u can find out what was fixed it would be great. Thanks.
Sent from my GT-P6800 using Tapatalk 2
Ok, yesterday I unrooted and returned to stock completely and since then my phone is working fine. Will do som more testing before returningfor warranty
Sent from my HTC Vision using Tapatalk 2
Hi,
I'm facing a similar issue ever since I rooted my device. The touch screen behaves strangely at times (becoming totally unresponsive in morning when I use it after around 6 hours of inactivity), the hardware buttons don't respond either. I keep on rebooting the devices, fixing the permissions etc. and then after some time, life comes back to the touch screen and the buttons. They also become unresponsive at random and it is very irritating when you pull your device to call someone or receive a call and then it does not respond .
Also there is a horizontal strip in the touchscreen that doesn't resister any touch (I cannot play 'Frontline Commando' due to this). Strawmetal! is your device still behaving properly after all the fixes you did? Have you reverted to ICS yet and found the phone working properly? This issue is draining all the charm of having a rooted mobile away :crying:
I do not think rooting is the problem here. My phone was rooted and my problem started only a few weeks ago after my son dropped it on the kitchen tiles... Now I reverted to GB stock and this moening I had the freeze once or twice. However, I don't need to restart the phone, power button does the trick for me. All I do is switch off and back on. And the screen and capacitive buttons are responsive again
Sent from my HTC Vision using Tapatalk 2
Hi Regius,
I agree rooting may not be the problem but there are chances, though slim, the roms we are using they have some problem. In my case, I have another probable culprit: I was caught in heavy rain. Though I protected my device but I doubt that some moisture seeped in. I rooted it after that so cannot say clearly what is behind the issue. Since I saw that Strawmetal is also facing similar issue, I made a wild guess. Now I'm trying to muster enough courage to dismantle the device and reassemble it. I can also notice a small smudge inside the screen at the top-right corner (perhaps this is a proof that moisture seeped in).
Coincidentally, I used Strawmetal's directions for rooting that he has put at one place. Wonderful effort on his part.
Sent from my HTC Vision using xda app-developers app
---------- Post added at 07:42 PM ---------- Previous post was at 07:19 PM ----------
One more issue that I forgot to mention: I cannot pull down the notification bar directly (as we did in gingerbread) but have to manage it via launcher settings. I remember this issue got corrected occasionally when I used sense based roms initially.
Sent from my HTC Vision using xda app-developers app
Well guys returning to stock seemed to work for an hour. But then it started all over again. So fearing i would lose all control of the capacitative buttons i rooted back and am using Elitemod with the on screen buttons enabled. My capacitative buttons have comepletely gone out( no amount of reboots, kernels would fix it). So 2 weeks ago i took it to a htc service center. Heads up*(I'm living in a metropolitan city). The guy there says that they are not *authorized* to open the hardware of the phone. They only look into the *software issues* which I guess is just flashing an RUU (F*** you HTC). He says they haven't received replacement parts for many phones since 3 months and he recommended me to leave my phone with him so that he could contact me when and if the parts arrive(facepalm). I quietly walked out and went to another service center where they told me the same thing, but that they would send my phone out of the country and I would have to pay $30 for the shipping whether or not my phone is fixed. Charges for repairs would be extra. So all I did was hit up ebay and ordered a digitizer for $40 on August 1st. I got shipped by the seller today. I'll be receiving it by 24th of this month.
In the meanwhile I needed a rock solid phone for my regular use and I knew that if I got an android, it would mostly remain in the recovery mode. So I got myself a Nokia E6($370). This is giving me 6 days of battery backup on heavy usage. Standby is rated at 30 days( I guess it'll give me 20).
Let's hope that I get a working digitizer from that seller and it will fix the issue on my beloved DZ.
Finally HTC go dig your own A**!!
EDIT: Before all these problems started my phone slipped from my lap and slid across the floor without taking a single scratch. This drop might have been the cause.
Hi Strawmetal,
Just one more check: install a sense based rom (4.0 would be better as they are not as heavy as 3.5) and see if the buttons respond! Just a gimmik but I realise by device responds better when one a sense rom.
And HTC is dying its death...they are closing business in some countries, shares are falling
Sent from my HTC Vision using xda app-developers app

Touch Screen Problem on HTC Desire Z

Hi All
For the last couple of months my desire has had an intermittent problem with the touch screen. All of a sudden it decides you're trying to pull down the "notifications" screen when you're just touching the touch screen, sometimes it also decides you're trying to hold and drag when you're just tapping the screen, sometimes it simply stops responding. These problems are usually solved by tapping the top button and putting the phone on standby then tapping it again and waking it up - although sometimes it then won't let you drag down the screen unlock until you repeat the on/off standby procedure a couple of times. The problem varies on connecting my phone to my computer.
Given that in between these instances the touch screen works as normal I'm guessing it shouldn't be a hardware issue, but the intervals between these problems appear to be getting shorter (either that or I'm just getting more annoyed by it recently). I've had a quick search of the forums and haven't immediately found anyone having this precise problem. Is it likely a question of trying factory reset and if that fails sending it for repair?
Thanks in advance
Similar issues. Don't think this is hardware.
Sent from my HTC Vision using xda premium
Gotta know more about the phone first. Is there a custom rom? Have you tried flashing to stock?
Dukenukemx said:
Gotta know more about the phone first. Is there a custom rom? Have you tried flashing to stock?
Click to expand...
Click to collapse
I'm having same problem, mine started couple weeks after I installed cm7.2, I tried another rom, no luck
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Well since the OP didn't respond here's my suggestions. If you think it's software then just flash to a stock rom. You should find a number of them lying around the forums, and instructions on how to flash. This will mean your phone is unrooted and will need to be rooted, as well as taking care of installing a recovery and etc. This should correct anything wrong with the software.
Otherwise you busted the digitizer, which is actually very cheap to buy on Ebay. You will have to take the phone apart which can be time consuming.
strawmetal said:
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Hello,
Any luck with the Tocuh Input, is your phone back from service? I am also facing the same issue....
I had this problem on my G2 a while back. It was a hardware problem so I ordered a new touchscreen and replaced it myself.
Sent from my Nexus 7 using xda app-developers app
htc desire z touchscreen details
Whiskey_Tango said:
I had this problem on my G2 a while back. It was a hardware problem so I ordered a new touchscreen and replaced it myself.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hello Whiskey_Tango / Others,
Can you please let me know the details of the touchscreen component that you ordered for your G2? My HTC desire Z touch screen has also gone bad (unresponsive at multiple points) and I feel that changing the hardwre should do the trick.
If possible, let me know the touchscreen specs (model / part number) as well as any online website from where I can order it !
Many Thanks !!
From eBay search for HTC g2 digitizer
Be careful to get the one for the vision not for the magic
should be about $20
Sent from my Nexus 7 using xda premium
demkantor said:
From eBay search for HTC g2 digitizer
Be careful to get the one for the vision not for the magic
should be about $20
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks for the quick response. Before coming here, I had a mobile service shop take a look at my handset and he had mentioned that for HTC desire z, the "touch screen" comes with the "display" attached to it. Did he meant the digitizer only or (digitzer + LCD screen) or he was simply trying to rip me off ?
I am very sure that there is nothing wrong with the display on my handset, its only the touch functionality that is not working properly.
Which one of the following do I need to search on EBay?
gultek.eu/htc-spare-parts/digitizer-touchpad/desire-z.html
or gultek.eu/genuine-parts/lcd-modules/htc/desire-z-hd3.html
or both?
Thanks again in advance !!
You need just the digitizer, if you're doing it yourself it takes about an hour if you've never done it before, don't buy the lcd if you don't see a flaw in it.
Some people sell the whole front chasis with lcd, digitizer, front bezel all connected for ease of replacement. May be easier but you will only shave of 30min tops and spend 3x as much
Sent from my HTC Vision using Tapatalk 2
yeah this happens to my G2 a lot. I got my phone fixed a while back (2-3 months ago) becuase the colors on my screen were screwed up and the ear piece was broken. i took it in and he replaced a couple of cables. it worked fine but now sometimes the screen is just having a straight up seizure. it flips through pages so fast and it goes from page 1-2 and back and forth and then the virtual keyboard presses multiple keys and just its crazy. i feel like the guy that fixed my phone didnt plug in a cable all the way. but yeah thats my problem. i dropped my phone the other day and ever since my phone hasn't gone into a seizure lol
Hi, did you solve your problem? I have the same with my desire Z. It click alone in several place on my screen.
And I ask me if the problem don't come from the lcd digitizer control instead of the touch screen digitizer
strawmetal said:
Its definitely not software. I've tried froyo, gb stock with s-on and no root. I've been on ics roms cm7 roms but this problem occurs on all. I'm giving mine for service today.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Hi, did u fixed your phone? can you tell me what was the problem.. even my phone is acting crazy.. wil that be fixed if i change the screen digitizer?
ahmedrzvi said:
Hi, did u fixed your phone? can you tell me what was the problem.. even my phone is acting crazy.. wil that be fixed if i change the screen digitizer?
Click to expand...
Click to collapse
Yes replacing the digitizer did fix my problem. And a year later the replaced digitizer started giving problems. So I ordered 2 extra digitizers off ebay. Both of them turned out to be duds. Surprisingly the second digitizer(which I replaced a year ago) fixed itself.
I think Im having the same problem,
bottom part of screen (including the home, menu, back, search buttons) aren't functioning half the time,
is there any service manual, or link to information as to what I need to tear apart on my DZ?
should this be enough? EBAYLINK
what do I need to replace the digitizer?

Touch Screen Dead Spot - Non Digitizer??

Hey Everyone, not sure where to put this, but here goes, My Inc 2 Has always worked perfectly, however since i flashed CM 7.2 3 weeks ago, i have had a dead spot.
It was spotty at first but is now ever persistent. It really sucks because on sense roms i cant use the number row on the KB in portrait mode, or some text in landscape (all roms)
Phone has never been dropped or exposed to water of any sort.
The location of this dead spot is across the whole width of the screen, is 1/2" tall and is centered at Where the word Interface is on settings menu of CM9/CM10, or about 2/5s the way up from the bottom.
I Have replaced the digitizer, and even disassembled my gf's DINC2 and used her screen assembly on my board, but still i have a dead spot, my question to you all is, is there any way software caused this, or is it a hardware issue, and if it is hardware, any ideas on a fix?
My warranty ran out long ago so im more then willing to dig in.
Thanks Beforehand to anyone who may can help.
SF
Possibly an issue with the screen itself, if different ROMs still have the problem it's probably hardware, but if you want to cover all the bases, check if it's there in recovery and try flashing an RUU.
Sent from my Incredible 2 using Tapatalk 2
You wiped your phone right?
But its probably hardware.
Sent from my Incredible 2 using xda app-developers app
It is there in recovery, evn un rooted and istalled stock vzw with latest radio. Still having the problem. Must be a chip in the phone...
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