[Q] Need to turn my work phone in - EVO 4G Q&A, Help & Troubleshooting

Hello All,
I have a Sprint EVO 4G that my job supplied to me and I need to turn it back into them very soon.
My question is pretty simple - how can I back up all of the data on it now and save it so I can pull the data later (contacts, past emails, messages, etc...) then perform a full wipe that will leave only the stock ROM there. I have the stock ROM on it still - no incrementing data, just want to make sure I do not leave ANY tracks behind when I give it back.
Thanks in advance...I am a complete noob and since this is going to happen sooner than later I want to be prepared to give it back and not worry.
Zergalot

Well if you are synced with gogle it will automatically save Contacts, calendar dates, and emails if I'm not mistaken. Anything else I would recommend getting Lookout Mobile and backing up what you need and get it from their website

Well, your contacts should be synced with your google account already. However, if you have non-google contacts (like from Exchange) then you can try something like this: https://market.android.com/details?id=no.uia.android.backupcontacts&feature=search_result
This should help with backing up SMS: https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result
As far as emails, that one's tougher. Maybe you could just forward those emails to your gmail.
There are all-in-one apps like https://market.android.com/details?id=com.lookout&feature=search_result
and https://market.android.com/details?id=com.wsandroid&feature=search_result
However, I don't know whether there will be any issues with trying to restore that backed up data to a different device.

Thanks guys - going to work on it this weekend.

Related

Factory Reset

I think I'm going to do a reset, but thought I would seek advice first before I go ahead and do it.
What steps should I take before resetting?
I've been having problems with my contacts with gmail, and how my phone doesn't appear to sync (ie I add a contact to me phone, and the new contact doesn't show up on gmail later when I check).
So, what should I do?
Get an app to backup any text messages, make a good note of home screen layouts so you can get em back how you want.
Apps that store any customisation on the phones memory are going to revert to defaults, anything that stores to SD should be OK.
The phone will remember things like custom background/wifi passwords as they're sync'd to the cloud.
contacts require relinking!!!!
I did a factory reset today and I had to re0link all my phone contacts to my facebook contacts manually (again like when I just got the phone) is there any app or other way to avoid that? not that I'm planning to reset my device very often but it'll be good to know.
If your contact names are the same on the phone and on Facebook, it figures it out for itself.
not all of them are, even the ones that ARE the same the phone doesnt link automatically nor suggests as links! I copied my contacts to my SD card but I dunno if I copy them from card again later would they be all sorted like they are now or should I do it again!

Small facebook & contact issues

I'm sort of stabbing in the dark here, but my issue is this: When I open my received text messages, the peoples contacts that I have sync'ed with facebook should show their photo. This is how it worked when I first got my phone.
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Also, when in the messages window, all of my contacts photos wont be displayed. But if I go to the people directory they are displayed fine.
Now, is there a way I can delete the cache or similar without factory resetting the rom?
I have rom manager, and I used this to reboot into recovery before loading a new rom. In there was options for deleting cache and things (to be honest I didn't know which was the correct one so I did them all before loading a new rom). Now when I go into rom manager it just loads a sign like this a!
so I cannot try that again.
Thanks for any help given!!
Why did you back up to memory card if they're going to be saved to the cloud via your Google account?
Otherwise I have no answer for your question.
Sent from my HTC Desire using XDA App
I had all sorts of problems with the facebook integration.
The magor one I had was that the phone would automatically use the facebook phone number and not the one in the phone which was very annoying when people put fake numbers in their facebook profile or don't update for their new number and also all the numbers had a +44 on them which meant my phone wouldn't dial them at all!
My advice is remove your facebook account and see what happens. The try adding it again. If the problems persist then keep it removed. Life will be easier without your phone and facebook contacts being merged and updated all the time... trust me!
Phil
Thanks for your replies.
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
It's going to take me forever to edit everyones phone number, and each time I flash a ROM I'll need to do it again..
Worst still, since flashing PaYs ROM the Google sync actually worked for the very first time since receiving the phone - So, now Google contacts has all of my contacts but the phone numbers have dashes is ( - ) which is wrong. Like the person above me, us in the UK have issues when dialing strange numbers!
Google contacts is fine, means you never have to worry about them being backed up as it's automatic...otherwise you've gotta sync them with yur email client on your PC which is hassle...I was a stickler for backing up to Outlook but now use Google...
The dashes come up after restoring contacts from the SD card...don't know why it does it but it can't be removed (another reason not to back up to sd card)
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Flaggie said:
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Click to expand...
Click to collapse
Can you please explain the point of this post? Is that a French flag?
dieselboy said:
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
Click to expand...
Click to collapse
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Flaggie said:
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Click to expand...
Click to collapse
Fair play, but it is this way of backing up contacts that is giving us the problems as per post #1 and this discussion
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Click to expand...
Click to collapse
Congrats on the world cup. I have stopped paying attention since we lost.
sorry my bad, i'll let you guys get back at it
Try contact2sim
Limitation of course is the small sim memory for numbers only.
Astro file manager has some backup capabilities. HTC sync....
Sent from my HTC Desire using XDA App

Why did Titanium Backup not restore calendar appoints?

(All better now...weird...steps detailed below.)
Ok,
I have been searching xda and google for a bit now. I just finished my first ever root and nand unlock. I even did a titanium backup before completing the procedure and have a copy on both the sd and my pc.
So I get everything all booted up...but my calendar appoints are not there, my sms's are gone as is my call log. When I went through the list of things to backup on Titanium there were lots of things for SMS/MMS and calendar...I backed them all up.
I did a batch install, when those things weren't there I went back and manually loaded the data for all things that said calendar and sms.
Still nothing.
What did I do wrong? If I start to try ROMs I need to have all that stuff back...all my data. I thought that is what Titanium Backup did.
Please let me know if that stuff still in my backup somewhere...how do I get it...or how do I avoid this in future???
Ok...my call log came back...but still no sms history
Also...I had to restore all my contacts from the SD card...but now they have no pics associated with them.
OH...and internet bookmarks are back to default?!?! Where are mine? (never mind...there they are...didn't refresh right away)
I must have missed something somewhere.
Email accounts?? Not there.
Try rebooting a couple of times and everything should come back. Also if you were synced to google calender every thing just needs to be synced once more.
that is pretty weird, your calendar should be automatically backed up by Google. try going to calendar.google.com do your appointments show up there?
Ok...seems it takes a few more steps than I was aware of...
Last night I went through all the red apps in Titanium Backup and manually restored data from there, but still didn't see any changes and screens were at stock layout.
This morning I powered the phone off while getting ready for that one hour of charging while phone off. When I rebooted on way to work...VIOLA!!!...every screen set up was back.
(I had read that widgets/shortcuts didn't get replaced on screens.) All my widgets and shortcuts and screen set ups were exactly as I had saved them. Dang.
As mentioned above it seems that another reboot was needed. (Not sure if the manual data restores helped or were redundant.)
But...I still had no email accounts set up. So just now I decided to try once more after three other google results say that it is supposed to restore email. I manually restored data from Accounts, Accounts and Sync, and the two Mail widgets.
Now I have my Email accounts BACK!!! Great thing, but spoiled by amount of work to get it...(since only two accounts could have just entered them in less time.)
Been testing out apps since my root and unlock last night and everything seems fine...the email accounts even just synced on own.
Crisis averted...well until tonight when I do all this again to flash the rooted stock HTC to see how that goes. Then fingers crossed I'll get to CM6 when camera issues worked out.
Hairongreenfire said:
that is pretty weird, your calendar should be automatically backed up by Google. try going to calendar.google.com do your appointments show up there?
Click to expand...
Click to collapse
I am one of those paranoid old skoolrs....anything I can keep out of the cloud I am going to. So my calendar is only on my phone...not synced with anything else.
That is why I hoped that Titanium Backup would have it covered...turns out it might have...all the entries I can think of are back this morning.

[Q] Preparing for 1st root and custom ROM. Need some clarification.

I’m getting ready to root my EVO and load it up with a fancy new custom ROM but before I do that I still have a couple of questions. I’ve found extensive information on how to back up the current data but most of it applies to a device that ALREADY HAS BEEN ROOTED. Is there a “How-to” guide that covers how to back up everything BEFORE the device is rooted? I'd prefer a method that has been testing and will allow me to recover if I need to.
So far, I’ve been able to back up some, but not all, of the applications using Astro Tools. Google contacts will sync with google and my phone contacts are on my Outlook. A side question: Is there a way to move phone contacts to google contacts?
I would also like to ensure that my “contact links”, SMSes, and call history are saved.
What happens to purchased applications? Will “Marketplace” still be able to ID my phone and allow me to re-download these applications?
I also want to ensure that my 4G “keys” are backed up.
My final question is with regard to ROM recommendation. I know, I know, everyone is different, etc. I would like a ROM that is:
1. Stable Froyo based with the latest fixes (no 30 fps limit, good audio streaming over BT)
2. Allows me to remove some of the useless Sprint Apps like NASCAR (I think I should be able to do this with all the ROMs once rooted)
3. Allows me to use a bluetooth keyboard (not sure which ROMs have this capability, I’ve only heard that Cyanogen might)
4. Allows the use of the forward, back, buttons on my bluetooth headset when playing media (same as #3)
5. It would be nice if it allowed me to force roaming. When I’m at work the Spring signal is really bad and it kills the battery very quickly.
Thanks in advance.
I didn't completely read your post, but I'll get in a quick reply to help a brother out. Root with Unrevoked 3.2 and use Titanium. There's no real need to back up before rooting because Unrevoked doesn't wipe your phone.
The Android Market backs up your purchased apps if you are signed into your Google account. Not sure about your Bluetooth questions.
The best Sense rom in my opinion is Fresh 3.3. I would check it out. Cyanogenmod 6 is by far the best rom without Sense, but no 4G.
Your contacts are synced with Google. You can back them up by exporting them to your SD. I'm using the AOSP contacts app, but I think it's the same for the Sense contacts app. Hitting menu should bring up the option.
Sent from my PC36100 using XDA App
Thanks for the quick reply. I'm glad that the purchased apps are tied to the google account and I probably should have thought of that; LOL.
I've heard quite a bit about Fresh and I don't mind Sense at all so I think I'll give that ROM a whirl first, especially if it supports the bluetooth profiles I need. If not, then I guess it's Cyanogenmod for me. Detroit area currently doesn't have 4G so wouldn't be losing anything.
I tried backing up my contacts before but when I ran the restore I found that the "contact links" were either not backed up or not restored. I guess I should restore phone contacts from Outlook or else I'll end up with a ton of duplicates anyway. I probably will have to re-link all the contacts anyway.
Glad to hear that rooting won't corrupt the phone but I'd rather have as much backed up as possible just in case.
I'm not 100% sure on this, but Google should maintain your contact links. As long as Google has backed up your contacts (you can check at google.com/contacts), when you set up your Google account on a new rom, they'll be back, linked as they were before. Some more input would be nice, though, as I'm not completely sure.
Sent from my PC36100 using XDA App

[Q] Contact Merge Export?

So I really want to flash some roms and play around with my s-off, rooted One. But I've tried a few in the past, and after a restore from titanium, I still have to spend the next hour or so linking all my contacts again.
Is there anyway to have this phone remember who is who? I really only use my Google contacts, but I'd love for the contact to show twitter, Facebook etc. Without having to manually link every flash.
Is that possible? Thanks in advance!

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