I'm sort of stabbing in the dark here, but my issue is this: When I open my received text messages, the peoples contacts that I have sync'ed with facebook should show their photo. This is how it worked when I first got my phone.
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Also, when in the messages window, all of my contacts photos wont be displayed. But if I go to the people directory they are displayed fine.
Now, is there a way I can delete the cache or similar without factory resetting the rom?
I have rom manager, and I used this to reboot into recovery before loading a new rom. In there was options for deleting cache and things (to be honest I didn't know which was the correct one so I did them all before loading a new rom). Now when I go into rom manager it just loads a sign like this a!
so I cannot try that again.
Thanks for any help given!!
Why did you back up to memory card if they're going to be saved to the cloud via your Google account?
Otherwise I have no answer for your question.
Sent from my HTC Desire using XDA App
I had all sorts of problems with the facebook integration.
The magor one I had was that the phone would automatically use the facebook phone number and not the one in the phone which was very annoying when people put fake numbers in their facebook profile or don't update for their new number and also all the numbers had a +44 on them which meant my phone wouldn't dial them at all!
My advice is remove your facebook account and see what happens. The try adding it again. If the problems persist then keep it removed. Life will be easier without your phone and facebook contacts being merged and updated all the time... trust me!
Phil
Thanks for your replies.
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
It's going to take me forever to edit everyones phone number, and each time I flash a ROM I'll need to do it again..
Worst still, since flashing PaYs ROM the Google sync actually worked for the very first time since receiving the phone - So, now Google contacts has all of my contacts but the phone numbers have dashes is ( - ) which is wrong. Like the person above me, us in the UK have issues when dialing strange numbers!
Google contacts is fine, means you never have to worry about them being backed up as it's automatic...otherwise you've gotta sync them with yur email client on your PC which is hassle...I was a stickler for backing up to Outlook but now use Google...
The dashes come up after restoring contacts from the SD card...don't know why it does it but it can't be removed (another reason not to back up to sd card)
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Flaggie said:
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Click to expand...
Click to collapse
Can you please explain the point of this post? Is that a French flag?
dieselboy said:
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
Click to expand...
Click to collapse
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Flaggie said:
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Click to expand...
Click to collapse
Fair play, but it is this way of backing up contacts that is giving us the problems as per post #1 and this discussion
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Click to expand...
Click to collapse
Congrats on the world cup. I have stopped paying attention since we lost.
sorry my bad, i'll let you guys get back at it
Try contact2sim
Limitation of course is the small sim memory for numbers only.
Astro file manager has some backup capabilities. HTC sync....
Sent from my HTC Desire using XDA App
Related
I think I'm going to do a reset, but thought I would seek advice first before I go ahead and do it.
What steps should I take before resetting?
I've been having problems with my contacts with gmail, and how my phone doesn't appear to sync (ie I add a contact to me phone, and the new contact doesn't show up on gmail later when I check).
So, what should I do?
Get an app to backup any text messages, make a good note of home screen layouts so you can get em back how you want.
Apps that store any customisation on the phones memory are going to revert to defaults, anything that stores to SD should be OK.
The phone will remember things like custom background/wifi passwords as they're sync'd to the cloud.
contacts require relinking!!!!
I did a factory reset today and I had to re0link all my phone contacts to my facebook contacts manually (again like when I just got the phone) is there any app or other way to avoid that? not that I'm planning to reset my device very often but it'll be good to know.
If your contact names are the same on the phone and on Facebook, it figures it out for itself.
not all of them are, even the ones that ARE the same the phone doesnt link automatically nor suggests as links! I copied my contacts to my SD card but I dunno if I copy them from card again later would they be all sorted like they are now or should I do it again!
Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
Click to expand...
Click to collapse
Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
Click to expand...
Click to collapse
I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
Click to expand...
Click to collapse
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
Click to expand...
Click to collapse
I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.
I just noticed that people/contacts can only export 50 contacts from my phone. I noticed this because i saved the same number many times an upon exporting it gives me the 1/50 until it reaches 50/50 contacts exported to sd card, i also created dummy contacts to see if they get saved but they didn't, they showed on phone but trying to export they never show up. Ive lost several numbers that way thinking i was saving them then resetting my phone then importing them back in only to find out never got saved besides the original 50.
I have no clue right now where to start to fix this any one had similar problem that can help?
It may not be the answer or resolution you are looking for but I would highly recommend just syncing your contacts with google. Then you don't even have to worry about it because once you sync them, google will save and restore them with no need for interaction. Automagically if you will
sad face
elegantai said:
It may not be the answer or resolution you are looking for but I would highly recommend just syncing your contacts with google. Then you don't even have to worry about it because once you sync them, google will save and restore them with no need for interaction. Automagically if you will
Click to expand...
Click to collapse
Thats what the sprint rep told me. Rather save personal things offline to do myself. Really thats just a cop out with the price of the phone and its stature of a super phone.
Imagine the 1st landline phone people used and it gives you problems, you write to the company and they write back saying hey at lest you can scream out your window and they will be able to hear you.
he also told me to take it into a sprint store for them to trouble shoot. Now i have to root the phone back and put stock. major hassle. Unless there is a solution i can take to avoid all that. After that most likely i'll get new phone with stock 2.2 that cant be rooted as of yet.
I can tell you that i have never seen your problem before. I'm a tech at Sprint and i have done many contact export and imports, sometimes several hundred contacts and never had a problem unless it was the sd card.
You said that you might take to a Sprint store but will have to unroot and flash to stock first. Before taking it into Sprint, try going back to stock and see if that fixes the issue. Could be a rom issue that no one else is noticing or not reporting with whatever rom you might be running.
Also, thats not really a cop out when people suggest using google to backup your contacts. Thats how the phone was designed to work. If you must have that physical backup, then just backup your contacts to google, then import to outlook. Not the solution you wanted to hear I'm sure, but it's another alternative.
zer0-1ne said:
Thats what the sprint rep told me. Rather save personal things offline to do myself. Really thats just a cop out with the price of the phone and its stature of a super phone.
Click to expand...
Click to collapse
stillryan said:
Also, thats not really a cop out when people suggest using google to backup your contacts. Thats how the phone was designed to work. If you must have that physical backup, then just backup your contacts to google, then import to outlook. Not the solution you wanted to hear I'm sure, but it's another alternative.
Click to expand...
Click to collapse
Also, if you just sync with Google, you can export straight from Google into a couple different formats.
thx
stillryan said:
I can tell you that i have never seen your problem before. I'm a tech at Sprint and i have done many contact export and imports, sometimes several hundred contacts and never had a problem unless it was the sd card.
You said that you might take to a Sprint store but will have to unroot and flash to stock first. Before taking it into Sprint, try going back to stock and see if that fixes the issue. Could be a rom issue that no one else is noticing or not reporting with whatever rom you might be running.
Also, thats not really a cop out when people suggest using google to backup your contacts. Thats how the phone was designed to work. If you must have that physical backup, then just backup your contacts to google, then import to outlook. Not the solution you wanted to hear I'm sure, but it's another alternative.
Click to expand...
Click to collapse
Thank you will do. Will try that 1st.
mistersquirrle said:
Also, if you just sync with Google, you can export straight from Google into a couple different formats.
Click to expand...
Click to collapse
Thanks never synced anything with Google before and didn't know it had different options to export, was thinking of the issue at hand never thought of an interim in the mean time until i get the solution fixed. thanks.
Ill post back here of/if any solution.
zer0-1ne said:
Thanks never synced anything with Google before and didn't know it had different options to export, was thinking of the issue at hand never thought of an interim in the mean time until i get the solution fixed. thanks.
Click to expand...
Click to collapse
Yeah. Google recently changed their whole contacts page, but just go to contacts > More actions > Export... and then just choose all contacts, and the format:
Code:
Google CSV format (for importing into a Google account)
Outlook CSV format (for importing into Outlook or another application)
vCard format (for importing into Apple Address Book or another application)
I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks
Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.
well, tried to unlink facebook contacts with your contacts ?
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
Click to expand...
Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
Click to expand...
Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
Click to expand...
Click to collapse
Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!
I saved my contacts to google before I switched over to my refurbed replacement epic and formatted the sim card to keep the new phone isolated from the old one. I ended up loosing all of my phone numbers but retained the email contacts. I logged onto g mail on a computer but I see no phone numbers on that page. Is there a way to see them or should I just thank the sprint tec for screwing me. maybe i screwed myself trusting someone that does phones for a living with my data. any help would be greatly appreciated.
wolffer0 said:
I saved my contacts to google before I switched over to my refurbed replacement epic and formatted the sim card to keep the new phone isolated from the old one. I ended up loosing all of my phone numbers but retained the email contacts. I logged onto g mail on a computer but I see no phone numbers on that page. Is there a way to see them or should I just thank the sprint tec for screwing me. maybe i screwed myself trusting someone that does phones for a living with my data. any help would be greatly appreciated.
Click to expand...
Click to collapse
Sounds like the phone numbers were saved to the phone and not your gmail account. When you add a phone number or a contact you need to make sure that you choose save to gmail account when prompted. then when you sign in on a new phone or after doing a factory reset you will get all your numbers back. Do the same for calendar events.
Sprint reps/techs sometimes act like they know more than they really do.
When you have the option to save , you have to try and save to both then? how do you save the existing contacts then not saved to google?
wolffer0 said:
When you have the option to save , you have to try and save to both then? how do you save the existing contacts then not saved to google?
Click to expand...
Click to collapse
When saving check the do this by default box and save to google. The only ways I know to get them to google is export them to sd card (you dont have a sim card btw) and them import them back to phone. Go to contacts hit menu then import/export and do your thing. Or go to your gmail on web and add them directly to you contacts there as long as you sync it will add them. Might take a bit if you do it that way unless you manually hit sync, go menu , accounts and sync , tap google account you want, hit menu then sync now.
I did manually sync like you told me to but all of my phone numbers dont go to google. I got 1 contact to google by saving to google though but not the rest. actually i did exactly how you said to sync to google before the phone swap, but I havnt saved to google and thought i was saving them to google by manually sync. (problem is I thought) just like the sprint repair guy.
I need to know how to get them to google before I start rooting my phone the correct way, I thought it was simple in the beginning but now not so simple. I have no idea how I mixed up sd and sim card because I never had a phone with a sim sard ever.must have been a solar flare or something LOL.
wolffer0 said:
I need to know how to get them to google before I start rooting my phone the correct way, I thought it was simple in the beginning but now not so simple. I have no idea how I mixed up sd and sim card because I never had a phone with a sim sard ever.must have been a solar flare or something LOL.
Click to expand...
Click to collapse
Export contacts to a .vcf file.
Directions if jumping from Epic to new/refurb Epic with contacts in the phone, rather than Google.
On your phone with your contacts:
Contacts shortcut > Menu button > "More" > "Import/Export" > "Export to SD card"
Within Google Contacts webpage:
"Import" (blue bar, near top right of screen) > Browse to the file, either on your SD card or where ever you placed the export on your desktop (if you moved it from your phone.) > Choose which group to import them to. > Import button
After you get this done, anytime you want to create a contact in your phone--just use:
Contacts shortcut > "Create contact" button > Select "Create contact" (You may have this additional step here if you have a 3rd party email app that handles contacts too, like a corporate email client. Otherwise this step is skipped.) > Select "Google" instead of "Phone"
wolffer0 said:
I did manually sync like you told me to but all of my phone numbers dont go to google. I got 1 contact to google by saving to google though but not the rest. actually i did exactly how you said to sync to google before the phone swap, but I havnt saved to google and thought i was saving them to google by manually sync. (problem is I thought) just like the sprint repair guy.
Click to expand...
Click to collapse
Manual sync will only work if they are saved to google, Thats why I said go to google on web and add them there then manual sync them to phone should double the contact name i.e. you have joe saved to phone and joe saved to google not joe saved to phone AND google. If you still have an old phone with the contacts on it you could take it to sprint and have them transfer them over for you. When I did that it automatically saved them to google.
EDIT: Sounds a bit dickish didnt mean it that way sorry
wolffer0 said:
I need to know how to get them to google before I start rooting my phone the correct way, I thought it was simple in the beginning but now not so simple. I have no idea how I mixed up sd and sim card because I never had a phone with a sim sard ever.must have been a solar flare or something LOL.
Click to expand...
Click to collapse
It happens
Ok its confirmed. I screwed myself. It has been a hard lesson because now I have to wait for everyone to call me to make a new contact. And it seems like I will have to back up my wifes and my contacts with the sv file thingy. Thanks for the info and if anyone sounded like a **** I can shop talk all day long but I am trying to stay on track these days because starting wars does nobody good. Thanks for the patience and great answers that are simple but not really taught to well in the book
Ahhhh I feel for there no spare phone is a bummer I always keep my old one with contacts in it for just such a thing. Sorry I couldnt be more helpful on this.
Export contacts to sd card. Then go to new phone that yu have the gmail account on and import tem. Choose the location as google and it will save your contacts to gmail.... the tech isn't responsible for making sure that you properly back up your contacts. If you say yea I did that's all he is goin to worry about...
Sent from my SPH-D700 using XDA App
Really I was straight forward with the guy and told him I didn't know squat about it. This is the first android phone and am new to it . I will know better next time.