I am on my second replacement device from Tmo for my G2, and it is also messed up.
Come to find that my phones have been bricking due to an aftermarket battery, hence the exchanges. I have tossed that battery and use my original shipping battery. the first replacement the screen flickered a lot when the screen faded before turning off, the hinge was better than my new one prior, but still a tad off. this one i just got has a missing pixel, and the hinge seems a tad misaligned as well, more than the other one...it taps a bit when typing on the screen instead of hardware keyboard, which my original new one did soon after purchase but not as bad as the original one.
anyone else having issues with refurbs like this? what have you done with tmo to get the situation rectified?
That's why I don't bother sending my phones in. They give you someone elses old defect
sent from my HTC Desire Z
i agree, but i cant afford 500 bucks for a new device right now.
tmo offered me a sidekick 4g with android, a mt4g black, or a HD7 as a replacement if i didnt want another G2 refurb. for ****s and giggles i asked about the G2x they were out of stock. I really need the hardware keyboard
Sidekick 4G isn't bad... same size only downside for me is
NO FLASH for camera. But other than that its decent. I think G2 is best qwerty android smart phone.
sent from my HTC Desire Z
creepinm3 said:
Sidekick 4G isn't bad... same size only downside for me is
NO FLASH for camera. But other than that its decent. I think G2 is best qwerty android smart phone.
sent from my HTC Desire Z
Click to expand...
Click to collapse
lower quality camera and no flash is the number 2 and 3 reasons why i dont want it because i use the phone for business sometimes and need a decent camera and need to send pix on the spot, reason number one it screams teenager lol
creepinm3 said:
Sidekick 4G isn't bad... same size only downside for me is
NO FLASH for camera. But other than that its decent. I think G2 is best qwerty android smart phone.
sent from my HTC Desire Z
Click to expand...
Click to collapse
I guess there has been a grand shift in how good sidekicks are? They were generally known to be total junk.
Sent from my HTC Vision using XDA Premium App
Supposedly yes but its still inferior to the g2 overall except maybe the processor.
Sent from my HTC Vision using XDA App
I checked out the g2x today at the store, its nice and I may consider it, but I read a lot about the issues it has and makes me wonder if its worth it yet or not. Even the store reps are saying they are just swapping them no questions asked.
Sent from my HTC Vision using XDA App
Well tmo for now won't budge off of the mt4g or the hd7 as my options over another g2, so ill be getting another phone shipped to me. Let's see how this one ends up doing.
Sent from my HTC Vision using XDA App
just keep sending the phone back until your satisfied thats what i did . took about 5 times till i get the right one. make sure its made in thailand too cause the one from china got some yellow tint on the screen .
flipnotiq said:
just keep sending the phone back until your satisfied thats what i did . took about 5 times till i get the right one. make sure its made in thailand too cause the one from china got some yellow tint on the screen .
Click to expand...
Click to collapse
I agree, but its irritating to have to keep doing it. Just remember you have to keep doing it within the first 30 days of the exchange so you don't have to pay for express or any shipping again. Eventually ill end up getting a better alternative as tmo will have to realize the cost of these exchanges would exceed the costs of a brand new phone.
Sent from my HTC Vision using XDA App
Oh make sure you write down the ups tracking number. Tmo was tryin to charge me like $500 for a lost phone lol
Sent from my SGH-T959 using XDA Premium App
flipnotiq said:
Oh make sure you write down the ups tracking number. Tmo was tryin to charge me like $500 for a lost phone lol
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
I take it one step further....
I take it to ups store, they give a receipt that way I can prove I dropped it off and its totally out of my hands
Sent from my HTC Vision using XDA App
since the last post, i have now been thru number 3, 4, 5, 6, and 7 is being shipped today.
#3, the one that is in my posession still, with missing pixels in the screen
#4, would not boot at all
#5, keyboard did not type when certain buttons were pressed, such as ASDKLCV etc....
#6, ready to be sent back, does not read SD cards, and the hinge is so severely loose it feels like its going to fall apart. it actully looks like its loose from inside of the phone.
seriously HTC, you suck at repairs. what in the hell is with this malarkey???
tackleberry said:
since the last post, i have now been thru number 3, 4, 5, 6, and 7 is being shipped today.
#3, the one that is in my posession still, with missing pixels in the screen
#4, would not boot at all
#5, keyboard did not type when certain buttons were pressed, such as ASDKLCV etc....
#6, ready to be sent back, does not read SD cards, and the hinge is so severely loose it feels like its going to fall apart. it actully looks like its loose from inside of the phone.
seriously HTC, you suck at repairs. what in the hell is with this malarkey???
Click to expand...
Click to collapse
... Wow. I never had any such issues with my replacements from T-Mobile. 1st replacement I had to get was because of the keyboard was stuck on the alt key, my second one was because the camera. ( Must of broke it because of rooting.) Aha but that's all
Sent from my T-Mobile G2 using XDA Premium App
Yea rooting is a cause of hardware problems LOL
G2x with faux AOSP and faux orange kernel. [email protected] 5107 quadrant.
Related
So my phone has a few scratches on the supposedly unscratchable screen and I'm thinking about doing a warranty swap for this. Which of the following issues would probably be more likely to net me a warranty device?
Meh hinge performance.
Poor data connection constantly switching to/from edge.
Actually those are the only two issues I actually have. Any suggestions on what I should say to actually get a warranty device?
Also, please please please no comments on whether this is shady or not. They end up making their money back on selling my phone as a refurb or just shipping it out to someone else as a warranty device. They can fix the scratches, I can't.
Who said the screen was unscratchable?
And if you have the insurance plan, they'll replace your phone no matter what your issues are.
pokemontrainer4life said:
Who said the screen was unscratchable?
Click to expand...
Click to collapse
Tons of youtube videos. I wasn't stating that Tmo or HTC specifically said that, just that it was a sentiment expressed multiple places on the net.
hiko36 said:
Tons of youtube videos. I wasn't stating that Tmo or HTC specifically said that, just that it was a sentiment expressed multiple places on the net.
Click to expand...
Click to collapse
Really? The vids I saw said its resistant to scratches, none of em said its unscratchable
Sent from my HTC Vision using Tapatalk
Its amazing that you get your p's and q's from people posting youtube videos. Did they engineer the device? were they on the assembly line putting the device together? Are they related to someone in the r&d department? If the answer is no then I hope you will think a little harder in the future. Its glass...
Just lose your phone
Sent from my Vision using XDA Premium App
Spastic909 said:
Its amazing that you get your p's and q's from people posting youtube videos. Did they engineer the device? were they on the assembly line putting the device together? Are they related to someone in the r&d department? If the answer is no then I hope you will think a little harder in the future. Its glass...
Just lose your phone
Sent from my Vision using XDA Premium App
Click to expand...
Click to collapse
God, you guys get snarky quick. Yes, I do actually trust a bunch of people on youtube. Why? Its not machines stress testing and what not in a controlled environment. Its a bunch of people taking keys to their screens and thumbtacks and nails and not making a dent. So if I just place mine in my pocket and a few months later is has scratches, I'm concerned.
Thanks for (sort of) answering my question.
Also, minding one's p's and q's refers to typesetting and how it was especially important to pay attention to the orientation of those letters in order to ensure correct placement in print. I'm not sure how that idiom has any relevance to my question.
eunkipark92 said:
Really? The vids I saw said its resistant to scratches, none of em said its unscratchable
Sent from my HTC Vision using Tapatalk
Click to expand...
Click to collapse
hiko36 said:
supposedly unscratchable
Click to expand...
Click to collapse
I'm just saying that mine scratched a lot easier than what I've perceived is other people's experience.
Sorry, but I just don't see how you can possibly get it fixed under warranty. Neither HTC or T-Mobile claim the screen is unscratchable and as such they'll just call it user damage and give you a price to fix it.
xanth said:
Sorry, but I just don't see how you can possibly get it fixed under warranty. Neither HTC or T-Mobile claim the screen is unscratchable and as such they'll just call it user damage and give you a price to fix it.
Click to expand...
Click to collapse
Not start anything but when did T-Mobile say the screen was unscratchable?
Sent from my HTC Desire Z/G2 Using XDA Premium App
meh... i work for warranty for att.. i assume tmo is similair they dont really care what the issue is. as long as one of them makes you eligible for the exchange.. say your phone screen flickers sometimes.. or its completely black, your your capacitive touch buttons don't light up all the time, or keyboard doesn't like up all the time.. the key is to have a sporadic issue. that way, when they get it and test it.. it CAN have the issue and cannot. which i know a guy who used to work in an warranty center where the "independently test your returned phone" he says thats bull**** and they test a "sample" and **** others out.. thats probably why you will get a phone that has issues worst that you already do.. but luckily if you keep gettin ****ty phones you can eventually trade it for a g2x. or mytouch 4g. if you wanted any of those devices ofcourse.. and yeah, kinda common sense if its NOT labeled as gorilla glass.. it will scratch. lets be smarter than the average joe here and use our head. its not diamond.
anyways... its best to have an issue that cannot be troubleshot easily. like screen is completly black.. lights don't light up, you can only hear people when your on speaker phone.. ear piece doesn't work. something like that.. if you don't really have an issue i wouldn't suggest getting an exchange. just my 2 cents.
oh yeeaeh.. they do charge for physical damage. which includes scratches to the screen. but it their just light you should be fine. wear and tear is acceptable. =] ofcourse like i said.. i work for att.. but my exchanges ive done through tmo i had chipped paint and you could tell my phone had been dropped. never had an issue.
shady503403 said:
meh... i work for warranty for att.. i assume tmo is similair they dont really care what the issue is. as long as one of them makes you eligible for the exchange.. say your phone screen flickers sometimes.. or its completely black, your your capacitive touch buttons don't light up all the time, or keyboard doesn't like up all the time.. the key is to have a sporadic issue. that way, when they get it and test it.. it CAN have the issue and cannot. which i know a guy who used to work in an warranty center where the "independently test your returned phone" he says thats bull**** and they test a "sample" and **** others out.. thats probably why you will get a phone that has issues worst that you already do.. but luckily if you keep gettin ****ty phones you can eventually trade it for a g2x. or mytouch 4g. if you wanted any of those devices ofcourse.. and yeah, kinda common sense if its NOT labeled as gorilla glass.. it will scratch. lets be smarter than the average joe here and use our head. its not diamond.
anyways... its best to have an issue that cannot be troubleshot easily. like screen is completly black.. lights don't light up, you can only hear people when your on speaker phone.. ear piece doesn't work. something like that.. if you don't really have an issue i wouldn't suggest getting an exchange. just my 2 cents.
Click to expand...
Click to collapse
Lol. So if you keep getting "****ty" phones you can trade it? Can you explain.
Sent from my HTC Desire Z/G2 Using XDA Premium App
hiko36 said:
Tons of youtube videos. I wasn't stating that Tmo or HTC specifically said that, just that it was a sentiment expressed multiple places on the net.
Click to expand...
Click to collapse
People said things on the internet that might not be true??? Shut up!!! And on YouTube???
Lolz.
Nothing is unscratchable. There is no such thing. The hardest substance known (except for a couple super-rare minerals) is diamond, which is easily scratched with another diamond.
Corning themselves does not make any claims about Gorilla Glass being scratchproof or even scratch resistant. They just say its "highly resistant to damage".
lainvalenajr said:
Lol. So if you keep getting "****ty" phones you can trade it? Can you explain.
Sent from my HTC Desire Z/G2 Using XDA Premium App
Click to expand...
Click to collapse
Its called a 2 strike policy with att... tmobiles is different thou. No phone company is gonna keep sending you the same phone over and over.. with att (which I work for) after they send out 2 replacements.. so your on your third phone that has issues. You get a 2 strike. Different make and model.. which you can choose from a phone in the same tier.. which the provider gives you options and you pick from them. With tmobile.. I believe you have to do 3 exchanges in 90 days.. and they'll send you out something comparable.. seein as the G2 is one of there top tier phones I'm sure a galaxy, mytouch or Gx2 would be an option. just gotta know how to work the system...
Sent from my HTC Desire Z/G2 using XDA App
At one point tmo offered a non android phone as a replacement to my wifes g1...... Dont count on that happening very often.
Sent from my HTC Vision using XDA App
shady503403 said:
Its called a 2 strike policy with att... tmobiles is different thou. No phone company is gonna keep sending you the same phone over and over.. with att (which I work for) after they send out 2 replacements.. so your on your third phone that has issues. You get a 2 strike. Different make and model.. which you can choose from a phone in the same tier.. which the provider gives you options and you pick from them. With tmobile.. I believe you have to do 3 exchanges in 90 days.. and they'll send you out something comparable.. seein as the G2 is one of there top tier phones I'm sure a galaxy, mytouch or Gx2 would be an option. just gotta know how to work the system...
Sent from my HTC Desire Z/G2 using XDA App
Click to expand...
Click to collapse
Oh I see, I never knew that. Lol thanks for explaining bro.
Sent from my HTC Desire Z/G2 Using XDA Premium App
lainvalenajr said:
Oh I see, I never knew that. Lol thanks for explaining bro.
Sent from my HTC Desire Z/G2 Using XDA Premium App
Click to expand...
Click to collapse
welcome.. like i said all companies are different.. but really it just comes down to who you talk to and how they are willing to help you..and if they want to help you.
shady503403 said:
welcome.. like i said all companies are different.. but really it just comes down to who you talk to and how they are willing to help you..and if they want to help you.
Click to expand...
Click to collapse
Yea. That's why you have to be polite right? Haha
Sent from my HTC Desire Z/G2 Using XDA Premium App
Well, sadly, today I have broken the ribbon cable on the phone connecting to the screen the screen still appears but will not take input... The big question now is, is it fixable, and if so do I bother?
If not should I try to buy a used DZ or just go for a new phone? What do you guys think?
Then of course if it's a new phone that begs the question.... which one XD haha dam this sucks :/
What do you guys predict will be a highly supported phone by developers of those coming out these days? I want a higher end phone but I also more than that want it to be used by others
This happened to me with my g1. About this late in the game. Bought a used one on Ebay for parts. I also had my g2 out in heavy rain recently on the golf course. 70 to fix the water damage and get a new battery at a cell phone store. They have the parts.
New phone hercules or skyrocket or galaxy nexus depending on your carrier. I'm partial to the hercules. Development is picking up considerably.
Sent from my SGH-T989 using xda premium
Android_Monsters said:
This happened to me with my g1. About this late in the game. Bought a used one on Ebay for parts. I also had my g2 out in heavy rain recently on the golf course. 70 to fix the water damage and get a new battery at a cell phone store. They have the parts.
New phone hercules or skyrocket or galaxy nexus depending on your carrier. I'm partial to the hercules. Development is picking up considerably.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What is the other name for the hercules? Also I'm considering the Sensation as it is a good phone and has some nice support and it's been out for awhile... But still looking also considering non-htc phones haha cause I barely use sense anymore anyways
Also should I try to wait until these new phones from MWC are out? I would like one with ICS XD
The Galaxy Nexus would be a no-brainer if it weren't for the fact that it doesn't have an SD-card slot :/ that's where I feel they messed up terribly..
Tmobile samsung galaxy s 2. Or the funny numbers at the bottom of my post.
Sent from my SGH-T989 using xda premium
Newer phones are always around the corner. Just make sure you get to play with anything pricey first before you buy
Sent from my SGH-T989 using xda premium
Android_Monsters said:
Newer phones are always around the corner. Just make sure you get to play with anything pricey first before you buy
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I'm considering just settling for a 2011 high-end phone, right now debating between HTC Sensation and the SGS2
Though first I'm going to be seeing if I can send this phone in for repair... I am under a year, but it's gonna be a lot of work restoring it stock and then if I get it back returning to rooted ><
Good luck man
Sent from my SGH-T989 using xda premium
Android_Monsters said:
Good luck man
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks haha you think that the SGS2 will be a strong phone for awhile to come? You think development will last as long as it has on the Desire Z?
I found one that is apparently "Fairly good" condition for 300... if there's nothing wrong with the screen I may jump on it haha
I think the htc one s is going to be a really good phone that will last u a long time. It comes out in april so u gotta wait a little longer but its got the new dual core 1.5ghz s4 snapdragon processor which competes and even outdoes the tegra 3 in some categories. I know that its still not the top of the line like the one x which only at&t is getting but its still amazing. Also its got a sick new camera check it out on engadget. It comes with sense 4.0 but u can just get cm9 for a pure ics experience
Edit: just read ur comment about no sd card. Unfortunately this doesn't have one either but I think the one s has 16gb internal could be 32 look it up BUT it does have a free dropbox service for 2 years giving u an additional 25gbs
otariq said:
I think the htc one s is going to be a really good phone that will last u a long time. It comes out in april so u gotta wait a little longer but its got the new dual core 1.5ghz s4 snapdragon processor which competes and even outdoes the tegra 3 in some categories. I know that its still not the top of the line like the one x which only at&t is getting but its still amazing. Also its got a sick new camera check it out on engadget. It comes with sense 4.0 but u can just get cm9 for a pure ics experience
Edit: just read ur comment about no sd card. Unfortunately this doesn't have one either but I think the one s has 16gb internal could be 32 look it up BUT it does have a free dropbox service for 2 years giving u an additional 25gbs
Click to expand...
Click to collapse
Yea the one s definitely looks VERY appealing but its a bit expensive and a large problem is the wait time :/ I mean I guess I could try... XD But if they don't replace this phone I'm not going to be able to wait for that as I'll need one now for every day.
Yeah quite frankly if I can hold out I think I would definitely go for the one s or one x, actually the X seems a little TOO big for me, sadly though does have a lot more storage and that bigger battery :/
noneabove said:
Yea the one s definitely looks VERY appealing but its a bit expensive and a large problem is the wait time :/ I mean I guess I could try... XD But if they don't replace this phone I'm not going to be able to wait for that as I'll need one now for every day.
Yeah quite frankly if I can hold out I think I would definitely go for the one s or one x, actually the X seems a little TOO big for me, sadly though does have a lot more storage and that bigger battery :/
Click to expand...
Click to collapse
That smaller battery in one s doesn't make a difference b/c it has a smaller display and a lower res (not true 720p) than the one x. Screen takes a huge amount of power that's y the battery is a little bigger in one x. I even thought the 4.3 was a little big lol my bro has the nexus s and I don't think I would want a display bigger than that. Not sure how much the price will be tho, maybe $250?? Newer high-end phones are breaking that $200 bar we're all used to. Honestly if I was u I would try and wait for a newer phone (i.e. one series) if ur gonna shell out a lot of money cuz the new specs in a month or so are gonna far out date anything that's out now.
otariq said:
That smaller battery in one s doesn't make a difference b/c it has a smaller display and a lower res (not true 720p) than the one x. Screen takes a huge amount of power that's y the battery is a little bigger in one x. I even thought the 4.3 was a little big lol my bro has the nexus s and I don't think I would want a display bigger than that. Not sure how much the price will be tho, maybe $250?? Newer high-end phones are breaking that $200 bar we're all used to. Honestly if I was u I would try and wait for a newer phone (i.e. one series) if ur gonna shell out a lot of money cuz the new specs in a month or so are gonna far out date anything that's out now.
Click to expand...
Click to collapse
Yeah I think I'm pretty much sold on the One S, and yeah I realize that the smaller screen will mean less battery use but just not sure on if it would account for all of it
However early rumours of the costs of the phones are putting them in the range of 700$ :/ I REALLY hope they are wrong! Anything under 600$ I think I would buy the One S
Yeah the 4.3 might be large but I think I'd be able to get used to it, especially with how pretty those 4.3 inches are
So I figured I'd update. I sent the phone in after reverting to stock, but, I have to wait up to a month to get it back, and they were low on loaner phones so I have a 2 year old windows 6.5 phone >< garbage! Supposed to give me an android! So, I called customer support, and after a bit of talking and such, they gave me 75$ towards the HTC one s !
noneabove said:
Well, sadly, today I have broken the ribbon cable on the phone connecting to the screen the screen still appears but will not take input... The big question now is, is it fixable, and if so do I bother?
If not should I try to buy a used DZ or just go for a new phone? What do you guys think?
Then of course if it's a new phone that begs the question.... which one XD haha dam this sucks :/
Click to expand...
Click to collapse
did you fix it? I have to do so now.... (cable from ebay and there is a youtube vid of the disassembly)
I fixed my two g2's. Takes like 15 mins, just remember where the different screws where and don't cut the ribboncable for the keyboard when you open the phone.
Because that ****'s expensive
sent from phone
agazza said:
I fixed my two g2's. Takes like 15 mins, just remember where the different screws where and don't cut the ribboncable for the keyboard when you open the phone.
Because that ****'s expensive
sent from phone
Click to expand...
Click to collapse
In particular look out for water damaged phones as the ribbon connector will still be good.
Few coworkers of mine have T-mobile and are looking for a Samsung device for VPN support. Due to being in contract they're looking to get a good phone without breaking the bank. So that leads to the T-Mobile site selling refurbed T989s for $30.
Any refurbed owners want to offer any feedback? I think their greatest concern is the 90 day warranty - but from what I know on the E4GT it's extremely likely that if it breaks you'll notice it before then. They're not looking to root it or do anything special either, in case that's a factor.
TIA and I did search by XDA forum search on General & Q/A before posting - so hopefully that will avoid the flaming.
P.S. Hope you guys get the OTA today and that it has the eMMC fix in there as it is rumored to!
No one has a refurbed GS2 from T-mobile? Find that hard to believe....
TIA
Sent from my SPH-D710 using XDA
Bump
Sent from my SPH-D710 using XDA
garwynn said:
Bump
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
After sending mine back once for a random hardware issue, as always, tmobile sends me a refurb in pristine condition, but clearly its not brand new straight out of the box. I've had 0 problems with it and as with any other refurb'd products i've purchased always work just as good as new.
When I had HTC's Glacier / Mytouch 4g I went through 4 sendbacks from various stupid things I had done to it, all returns got refurbished back, which all worked fine (until I broke them myself)
I'd go for it. Whats the worst that can happen, you lose 30 bucks? Where is this link to the 30 dollar refurb?
Lets get serious, a refurbished phone upgrade or value plan?
Sent from my SGH-T989 using xda premium
iwasblown said:
Lets get serious, a refurbished phone upgrade or value plan?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Person was quoted 100 for new blaze or 30 for GS2 refurbed as a few of their upgrade options. Value plan, they mainly need for vpn support, good browser and terminal emulator.
My thought was get the GS2 for that price... But only if the refurb isn't junk.
Sent from my SPH-D710 using XDA
As for link, just go to T-Mobile's site and look at current phone list. Was there as web only special.
Sent from my SPH-D710 using XDA
From my experience with warranty exchange, the refurb phones are as good as new. I have never had an issue with a refurb phone and would not worry about it. But for $30 that sounds really cheap for a GS2, even if it is refurbed. Do you have to sign a contract with them or something? The price just sound too good to be true for a straight out purchase NO CONTRACT involved.
I have a refurbished T989
I had a new one but it stopped working properly, it began to act as if the desk dock or sometimes the car dock was attached to it. Became very annoying. Tmobile sent me a refurbished one, though I wasn't too happy about it. The packaging was identical to a new one. I was even allowed to keep the extra battery & back cover. They asked to send the old one back, and this was earlier this year. Everything seems ok so far "knock on wood"
The one thing I'd like to say is, I used to work at Best Buy Mobile. We'd sell insurance policies where people would pick up refurbished phones if they broke theirs, and honestly, those were garbage. Too many would come back with problems again...not good.
So you know, it's a risk
jfarhat said:
From my experience with warranty exchange, the refurb phones are as good as new. I have never had an issue with a refurb phone and would not worry about it. But for $30 that sounds really cheap for a GS2, even if it is refurbed. Do you have to sign a contract with them or something? The price just sound too good to be true for a straight out purchase NO CONTRACT involved.
Click to expand...
Click to collapse
2 yr contract reqd according to site. Maybe they're just trying to move old stock?
Sent from my SPH-D710 using XDA
sphogat said:
I have a refurbished T989
I had a new one but it stopped working properly, it began to act as if the desk dock or sometimes the car dock was attached to it. Became very annoying. Tmobile sent me a refurbished one, though I wasn't too happy about it. The packaging was identical to a new one. I was even allowed to keep the extra battery & back cover. They asked to send the old one back, and this was earlier this year. Everything seems ok so far "knock on wood"
The one thing I'd like to say is, I used to work at Best Buy Mobile. We'd sell insurance policies where people would pick up refurbished phones if they broke theirs, and honestly, those were garbage. Too many would come back with problems again...not good.
So you know, it's a risk
Click to expand...
Click to collapse
That's why I wanted to get some opinions before deciding to suggest or not. My thinking is that there isn't much in the GS2 that easily breaks, so if they go for it then watch it carefully...
Sent from my SPH-D710 using XDA
floor, wnmenir
garwynn said:
2 yr contract reqd according to site. Maybe they're just trying to move old stock?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Sure are, they're making room for the GSIII!
So... New GS Blaze or GS2 refurb in your opinion?
Sent from my SPH-D710 using XDA
VoiD_Dweller said:
After sending mine back once for a random hardware issue, as always, tmobile sends me a refurb in pristine condition, but clearly its not brand new straight out of the box. I've had 0 problems with it and as with any other refurb'd products i've purchased always work just as good as new.
When I had HTC's Glacier / Mytouch 4g I went through 4 sendbacks from various stupid things I had done to it, all returns got refurbished back, which all worked fine (until I broke them myself)
I'd go for it. Whats the worst that can happen, you lose 30 bucks? Where is this link to the 30 dollar refurb?
Click to expand...
Click to collapse
Same here, I hardbricked my phone a couple months ago and I'm sure the replacement I received was a refurb. I haven't had any issues with it so far.
Sent from my SGH-T989 using XDA
garwynn said:
Bump
Sent from my SPH-D710 using XDA
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I have a refurb right now. Looks brand new. Send as a handset exchange from my amaze cuz they had none to send me. Youd never get a refurb with any damage or scratches from T-Mobile. I also have the premium handset protection so its always warrentied. Dont see the need to pay extra when I always can get other ones if there is problems.
Also for the person who said Blaze or SG 2, comeon now, thats an obv answer
I have a Epic Touch I am selling!!!
If you get a refurb, you can count on it being the Made in Korea version produced pre December, 2011. All of those devices are known to exhibit mediocre screens when compared to the post December 2011 versions that are Made in China.
When I say mediocre screens, I am referring to the lines, blobs and poorly calibrated color. Though for $30, it is a good deal.
Sent from my SGH-T989 using xda premium
G1ForFun said:
If you get a refurb, you can count on it being the Made in Korea version produced pre December, 2011. All of those devices are known to exhibit mediocre screens when compared to the post December 2011 versions that are Made in China.
When I say mediocre screens, I am referring to the lines, blobs and poorly calibrated color. Though for $30, it is a good deal.
Sent from my SGH-T989 using xda premium
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How can you tell which one you have? Mine is a refurb I got last week and seems perfectly fine
Usually not, but damn. Last week my original GNex had it's radio's take a dump. After 11 solid months, I rebooted one night and had data, but voice never came back. So I put everything back stock and walked into Verizon and paid $15 to have a replacement overnighted to me.
Now, a week later, I've come to the conclusion that my replacement is fubared. I've never seen a device experience sleep of death + turning into an oven so quickly and consistently before. It's good for 30, maybe 60 minutes tops before it craps out. This is awesome when your phone is your alarm clock.
So here I go again, getting ready to waltz back into the Verizon store and do the same song and dance again. Pay $15, get a phone on Tuesday, probably have something massively wrong, rinse and repeat. Hey, devices take a crap from time to time, and luckily mine did while still under warranty, but I'm taking picks on how many replacement units I have to go through before one finally sticks.
My guess is the 3rd replacement is a charm. Who wants the over?
Those of you who have gone through the replacement fiasco with Samsung, how many tries did it take you to get a good one?
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
mariosraptor said:
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
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Shipping to have it overnighted. It's also awesome that my local store doesn't toss out loaner phones while you wait (It'd make it easy to avoid that whole shipping thing). Maybe I'll call Verizon Tech Support just to bug them about.
no issues at all with mine...
I love Samsung personally
OOOh, free overnight shipping. Thanks Big Red!
Hopefully the next one is a charm because honestly, I don't know what I'd do without a Nexus device on Verizon's network. The alternatives make me cringe.
why is there no option for none
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
KWKSLVR said:
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
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Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
I went through 4 before I got my refurb, then I promptly sold it for a GSM model. That's one thing that I have to hand it to Verizon for, they were really good once I got the 1st defective one. I had 4 at one time, most overnighted at no cost and no fees or holds.
They did try everything they could to not send me one though... Unlike Google who were more then happy to send me multiple N7's.
Sent from my Nexus 7 using Tapatalk HD
I had to replace one because of dirt under the screen even though its new and heat issues, the replacement was perfect and never get hot under normal use. I also bought one recently and it has heat issue and poor screen as well, but I'll live with it for the price. Its sort of a luck thing with this device, especially a lottery with AMOLED screen. I was going to get the N4 but it seem to also have lots of little issues on its own, such as getting too hot, I really hate phones getting overheat.I'm still waiting on confirmation on the USB OTG too.
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
thesoldier said:
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
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The first time I went in, I was hoping that they'd have one in the back they could swap out for me, or a loaner phone (fat chance, I know). My job pretty much requires a working cell phone. I'm kind of surprised that Verizon was so willing to send a replacement out in just a few minutes. Granted, I don't know what alternative they'd have. There's no real way to troubleshoot SOD issues. My main concern is just not having to go through a massive fiasco running through multiple devices, especially with an 8 day vacation coming up.
bose301s said:
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
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Well, if it's still under warranty, I'd jump on it.
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
I had to replace one about ~8 months ago for screen ghosting. I was really satisfied with the replacement until now because the ghosting is back on the replacement. I'm contemplating switching to T-Mobile though, so I dunno if I'm going to attempt to replace this one.
Sent from my Galaxy Nexus using xda app-developers app
RoyJ said:
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
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Well that sucks. My screens have been great. Well, that, or I'm not picky. The second replacement seems rock solid so far. Good data speeds, strong signal, solid screen, solid GPS and no SOD/Overheating. Maybe I've lucked out...but I'm not uncrossing my fingers.
I've been through 5+ Nexi already. Tec Asurion is totally worth the $6.99 per month! Free overnight shipping FTW.
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
KWKSLVR said:
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
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Lol why? Seems to me that 2 separate pieces of one HW with a common issue (signal) and only one other thing in common (SIM card) makes the one other thing the most likely suspect...
Sent from my Nexus 7 using Tapatalk 2
Because I'm not that lucky.
KWKSLVR said:
Because I'm not that lucky.
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Thinking you're missing the forest for the trees.
Sent from my Nexus 7 using Tapatalk 2
Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2
Wow, that's though. I send in my Device to samsung for a fix, and they fixed it with a "replaced PBA" comment, but I saw some people say they just send another one. Hopefully it's not a refurbished. I doubt they will be able to cancel the shipping, but if they an, most definitely swap the camera modules. Having those problems on the refurbished sucks. I could have fixed mine but I sent it in hoping Id get another one which didn't die after 2.5Hrs screen on time and 12 hours running time. Switch out the cameras if possible. I myself, if I get a bad one on saturday, I'll hate my descision but Im going to go for the 16GB nexus 4. Hate the limited storage and the on screen buttons that get in the way, but heck I'm not going to live 2 years with a faulty device
elesbb said:
Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2
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I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app
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Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
elesbb said:
Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app
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So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2
If I get the original one back, does anyone know if they can tell I had it apart?
Sent from my SGH-T999 using Tapatalk 2
I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app
MotorcycleKopp said:
I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app
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Next phone I'm saying efff you to everyone. No warranty for me, no insurance either. I'm fixing it myself. Either way I'm losing money.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2
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Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app
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I called. And they can't send the original back. But they want me to send the one I have now back and once they receive it they will send me out another one. And they said they made a note that it is my second replacement so they said hopefully it will be a brand new device.
Sent from my SGH-T999 using Tapatalk 2