[Q] HTC Evo in need of help. - EVO 4G Q&A, Help & Troubleshooting

Here is what I need help with. My niece dropped her Evo and shattered the screen completely. Before I order another screen. I wanted to see if it still boots up. Well all I get is the orange charging light when plugged in. I only get one vibrate and no sound when trying to power up. Oh and the lcd screen does not turn on. I just need some input if this phone is worth trying to fix or use as target practice. Oh yeah, no insurance either. Any input would be great.

You know... I would honestly take it to Sprint. See what they can do.
I once dropped my iPhone and didn't have insurance. Screen shattered! I went into ATT and they replaced my screen right on the spot for 40 bucks...
Maybe you'll get a nice representative who understands that stuff happens...
Sent from my PC36100 using XDA App

If it was dropped, it could be a number of things: the digitizer, the lcd itself, the speaker could be loose, the whole board could be cracked...

Related

Broke my phone! Screen won't turn on [SOLVED]

Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App
I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.
Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!

Broken screen or what?

A relative of mine also owns a G2 but recently they experienced a weird issue. They just picked up the phone just to see that the screen went bad. Wasn't in the process of flashing anything. The phone ran CM7.0.2 for the longest time. It was all black with a white line running across the screen and the capacitive buttons are stilll lit. After a week or so, the white line disappeared and its just a black screen now.
There's no water damage as it went nowhere near water and the water damage indicator is still white. Could the screen be broken? A loose connector? Any help?
Sent from my T-Mobile G2
I don't know much about the g2 but try and enter the bootloaders. If they come up then its programming. Something like that happened to my hd2 cuz a bad flash.
If they don't then its prob the screen.
Sent from my galaxy s2. On xda premium
You think just ordering a new screen from Amazon or eBay and replacing it will do trick? And yeah I just thought about bootloader as I wrote the question.
Sent from my T-Mobile G2
mapheG2 said:
The phone ran CM7.0.2 for the longest time.
Could the screen be broken? A loose connector? Any help?
Click to expand...
Click to collapse
if it ran a long time i would guess a hardware failure (if it doesnt even show up bootloader)
so you need to replace the display.
does the display even initialize when powering up the phone?
when switching the phone on you see its "switching" from black to dark gray (lighter black as it is when powered off)
cause if it doesnt even get power, it could be something on the phone too which doesnt give (enough?) power to the display...
Yeah. but I'd take it apart if u know how just to check
Sent from my SGH-T989 using xda premium
Try to connect with adb just to make sure your phone is still working before you spend money on a screen. Unless it rings when you call it or something.
Sent from my HTC Desire Z using Tapatalk

[Q] Where to get GNex's motherboard? Or in my case, do I need one? Details inside...

Hello Nexans,
Long story short:
I was applying SGP's flex to my phone yesterday. Too much water maybe, my phone started acting weird after installation, really dimmed display, touch screen not registering touch, and etc.
So I opened up the phone per ifixit's instruction, attempting to see if there's really any water in there so I can dry the components up.
At the time of opening it up, didn't notice any water at all, while the screen still remains not responding. At the end, the phone finally failed to boot (white Google screen looping). So I put everything back on, and finally leave it looping on my desk while I went out trying to have some fun in order to blow away this Saturday night sadness.
Magically, when I returned home after ~5 hrs, the phone is in the system and the touch screen works perfectly again. Also, the screen is showing images normally again. I happily went to bed with my phone.
This [sad] morning, volume button won't work. Opened it up, found that the volume switch (which was soldered onto the mobo) was ripped off (probably by careless me). Refer to this pic here. EDIT: sorry I still can't post outside link.
Here's the image: guide-images.ifixit.net/igi/2k6S4vvKPZh2IsB2.huge
Now I'm left alone: the phone is a imported GSM, seemingly not supported by anyone in the U.S. right now. Moreover, since the volume switch is soldered onto the mobo, and I am very sure I will ruin the phone if I try to re-solder the switch onto the mobo (it's some finest soldering on there), not to mention that the Cable Ribbon of the volume switch seems to be ruined as well, I think my only option is to get a totally new mobo that has volume switch soldered onto it.
To summarize:
1.Do I need a new mobo, if I find no one to help me repair the phone?
2.Where can I get a new mobo? (searched on eBay w/o results)
3.Will changing the mobo affect anything? I assume the data and system would be lost, but how about the identity of my phone?
4.If there's one agent in the U.S. that you think would take care of this uncostly (~$100?), who would you refer? Maybe Verizon, Samsung, or someone else?
5.If all of the above attempts fail at the end, I'll be considering selling it at a deep discount to someone who's got his way of restoring this phone, where would you recommend for me to go find such a talented Nexus lover? Will eBay fulfill this purpose the best?
Finally, thanks for you, the fellow members, for your help in advance. I hate myself for opening up the phone, now, thinking that the phone may have recovered for good w/o being opened up by me. Now that it has recovered with a broken volume switch in its body, making this issue much more complicated
Again, thanks...
shoulda turned off the phone right after it started acting funky and put it in a bag a rice
it sounds like you jumped the gun and opened the phone prematurely. How long did you wait to open up the phone after you installed the screen guard?
As far as your situation, I would probably cut my losses, get what I can out of it on eBay and buy another one.
Sent from my GSM Galaxy Nexus using Tapatalk
mush03 said:
shoulda turned off the phone right after it started acting funky and put it in a bag a rice
Click to expand...
Click to collapse
Should have I also shouldve stayed with a dry apply film. Being a perfectionist, I almost knew I would ruin the phone by over spraying the application solution for a easier and better application
Ulver said:
it sounds like you jumped the gun and opened the phone prematurely. How long did you wait to open up the phone after you installed the screen guard?
As far as your situation, I would probably cut my losses, get what I can out of it on eBay and buy another one.
Sent from my GSM Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Actually, immediately. I didn't know the gaps around the glass screen is also the entrance for the water to get into the phone. I thought only headset speaker could let some water into it. After disassembled the phone, I realized that the water can easily get into the phone thru the gap, which leads the water right onto the mobo underneath the glass... Again, I didn't notice any water inside the phone, but i could be just moisture that's playing some nasty game here. I also did some intensive swing and tossing of the phone to get water out, until there's no water coming out.
Anyhow, I just went to Verizon store, and they said they wouldn't touch anything GSM, and said the only option for me seems to contact Samsung. Or as you said, I could sell it on eBay. Don't know how much it's worth though
I had to open up my Gnex last week because i dropped it in a puddle of water while getting out of my car...
If i remember correctly, the vol rocker is glued to the internal part that comes out with the screen and most of the electronics, so i cant imagine how you would have torn it off...
Its connectected to the main pcb via a connector though, sure you didn't just unplug the connector??
You could also try to go without the volume rocker, use some kind of widget for volume control, not ideal but cheaper than a new Gnex
Ooo, I'm sorry for both of us...
Yes, the volume switch is double-side taped, but the other end (the cable ribbon itself) is soldered onto the back of the mobo in my phone. I don't know how or what force ripped it off of the mobo. The cable ribbon is torn pretty harshly... I'll upload a pic when I make past the 10 posts and "unlock all capabilities"..
Also, did you notice any "sequela" after the incident? Does your phone function good now? There's time that on my phone the touch screen does not respond/register touch anymore suddenly. I usually just leave it standby with screen off. Usually, after 1+ hr, when I turn the screen back on, the touchscreen works fine...
Driving me crazy, this bad luck.
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
cswithxda said:
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
Click to expand...
Click to collapse
Install the app called quickboot, it lets u go direcrly into recovery or bootloader without holding volume keys.
Thank you sir, I'll give it a try!
OOPS.. I'm not rooted...so it's a no-go
Hey cswithxda, have you found a way to fix it without replacing the mobo?
I live in Brazil, a friend of mine brought one bought at Negri electronics at US for me. It suffered an accident (part of it involves someone pushing down a window over it) and the screen cracked.
I've sent it back to Negri for RMA Repair to fix the screen and they did it, but before shipping back, found that the volume buttons weren't working. They canceled the shipment and found out that the volume cable was broken (the screen crack was near to the volume buttons, so I guess it wasn't them that broke it while fixing the screen).
Well, I've actually paid for the screen repair and ship back, but they claim that their repair facility was unable to fix the volume... any light over this?
cswithxda said:
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
Click to expand...
Click to collapse
If you have all the drivers type 'fastboot reboot bootloader' in the command prompt
Sent from my Galaxy Nexus using xda premium
tinsukE said:
Hey cswithxda, have you found a way to fix it without replacing the mobo?
I live in Brazil, a friend of mine brought one bought at Negri electronics at US for me. It suffered an accident (part of it involves someone pushing down a window over it) and the screen cracked.
I've sent it back to Negri for RMA Repair to fix the screen and they did it, but before shipping back, found that the volume buttons weren't working. They canceled the shipment and found out that the volume cable was broken (the screen crack was near to the volume buttons, so I guess it wasn't them that broke it while fixing the screen).
Well, I've actually paid for the screen repair and ship back, but they claim that their repair facility was unable to fix the volume... any light over this?
Click to expand...
Click to collapse
Sorry I can't help buddy, at the time I owned the device, it was still pretty new, so I couldn't find a source that actually sells GNex motherboard. I think the only way to fix a ripped rocker button is to replace mobo if you don't find anywhere to solder it for you.
Important part is this, for whoever got the chance, buy it from Amazon! The rep was kind enough to issue me an RMA after knowing my ripped volume rocker is my own fault, and while I was actually trying to ask him about where to send it to fix. They just gave me an RMA and let me send it back and get anything else I want. Amazon customer service another miracle!
nbeebe24 said:
If you have all the drivers type 'fastboot reboot bootloader' in the command prompt
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks for the help! altho i returned the device

[Q] Dropped my White SPH-L710; no display or touch, help!!

Hello Everyone,
I dropped my White SPH-L710 yesterday which I was using on page plus. It has no scratches, cracks or dents on the glass, however, there is no display and no touch functionality.
When I receive the call, I can hear it ring and everything but cannot answer because the touch isn't working. The screen is dark so there is no display either. Physically it looks fine but I suspect the LCD is a goner. Any help on what I can do to fix this thing. No insurance or warranty here. I'd rather not spend a lot of money on this.
Thanks in advance for the inputs.
I believe this happened to me one time when I had my epic. I freaked for an hour... Then decided to try and Odin a stock tar... Fixed it. If your phone is ringing and working it means your display is jacked. I'm sure there is little you can do. Hopefully you have insurance.
Try to Odin... But attempt to get your phone into download mode using your memory. Volume down + home button + power button.... Wait 5 seconds, press volume up. You should then be good to go. Only advice I have.
Sent from my SPH-L710 using xda premium
You can replace the screen and digitizer I'm not sure how much $$$ it is though. Their are instructions on thia forum.
Sent from a planet far far away.
Thanks for the inputs.
@RealTic
I tried that. The display is dead, I can't see anything when booting up, or in the recovery, or in the download mode.
@Speedin07si
I was thinking of ordering this and trying to work on it myself. Can you point me to the thread, and let me know if this is the right thing to order given the description of my problem. Thanks, much appreciated.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=281075881997
Search how to take it apart, and check for loose ribbons. If everything looks good then purchase a new one.
Sent from my SPH-L710
@csmasn
Thanks. I opened it up and checked everything and it did not help. So I guess the only way to fix it is to buy the LCD and digitizer.
This might help. https://www.youtube.com/watch?v=zzFU_8kYDdw&list=PLCvcbJqO8a2335FcP8CKfA_IvIWlHv4VH&index=1

Screen not working. Touch does work. Not cracked. Not busted. Ideas?

So I dropped my S3 during the 5 minutes it took to take it out of it's case and wipe some under-the-protector dust off.
When i picked my phone back up the screen would not come on. Out of curiosity my wife called me and the screen lit up and worked, except everything had a green tint. Worked fine (other than green tint) for about 3 hours until we went to bed.
I life it on the charger all night and the alarm woke me up in the morning, but the screen would not come back on.
It's been 3 days and still no screen.
Touch still works fine. I can receive calls by swiping. I can press power and swipe to unlock and use SVoice to make calls.
What could cause this? Is it possible for the LCD to go out without the touch? Is it possible for the LCD to go out without busting (when it was green, it was a clean screen, no hints of shattering)? What is the most I should be willing to pay, without getting ripped off, to have it repaired?
Yes it is very possible to only damage the LCD. You'll have to replace the whole assembly, around $120 for the part. Probably still a good bit more to use a repair service. Or buy a used device on eBay and swap parts.
Sent from my SAMSUNG-SGH-T999 using Tapatalk

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