[Q] Gmail App Not Working - Epic 4G Q&A, Help & Troubleshooting

The Google app just doesn't receive emails anymore, How can i fix this?

samsungepicgeek said:
The Google app just doesn't receive emails anymore, How can i fix this?
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Do you mean at all, or just not syncing and getting emails?
Check your sync settings. Sometimes toggling to different settings will make it start syncing again.
If you can't get any emails at all, clear data, if that don't work, delete and reinstall app.

Also, make sure you're not using something like JuiceDefender. The Gmail app integrates into the Android OS and relies on the built-in data synchronization, which JuiceDefender will disable.

Related

Mail versus GMail

I want to try using the Mail app instead of the GMail one, but is it actually possible to disable the GMail app without losing all the other functionality you get from logging into your Google account? - there seems to be a unified log in used by GMaps as well, for example. And when I try to remove the account in settings, it says I have to do a factory reset, this seems bonkers to me.
I couldn't manage to get my Google Mail account to sign into the Mail app...
patp said:
I want to try using the Mail app instead of the GMail one, but is it actually possible to disable the GMail app without losing all the other functionality you get from logging into your Google account? - there seems to be a unified log in used by GMaps as well, for example. And when I try to remove the account in settings, it says I have to do a factory reset, this seems bonkers to me.
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Turn off sync for Gmail under Settings->Accounts & sync.
You might also want to switch of notifications in the Gmail app too.
Regards,
Dave
Will the phone sync google mail contacts via imap on the mail app or do I need to stick to the gmail app for that?
foxmeister said:
Turn off sync for Gmail under Settings->Accounts & sync.
You might also want to switch of notifications in the Gmail app too.
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I think you must have a different version from mine. I have
Settings - Accounts& Sync
Background Data (tickbox)
AutoSync (tickbox)
Manage Accounts
Google
Stocks
Weather
If I tick Google I get a new screen:
Sync calendar
Sync contacts
Sync Google Mail
Sync Picassa Web Albums
(These all just trigger a sync)
At the bottom there are 2 buttons, Sync Now and Remove Account.
If I try remove account a box pops up warning that it will delete all the data, I say OK, then another box that says it can't do it, I have to factory reset because it is required by some applications.
I have been using the Google Mail app since I've had my phone, but today came across a problem - I could not copy & paste a tracking # from an email. I then quickly set up my gmail in the Mail app, & was able to perform this action very easily.
So my question is: has anyone used both apps extensively, & could they give me a quick "pro's & cons"?
thebosh said:
So my question is: has anyone used both apps extensively, & could they give me a quick "pro's & cons"?
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Here you go someone has already done that:
http://forum.xda-developers.com/showpost.php?p=6175293&postcount=43
The only thing that really annoys me is the fact that your Mail widget does not update the list of emails unless you open the Mail application.
Even if you already updated the email list in your GMail appl.
For example: I receive an email. I get a notification in the notification bar. I open it and it takes me to the Gmail appl (by default). I check my emails, read them, exit the application.
However, my HTCMail Widget (sitting on the desktop) does not show any updates. I have to open the HTCMail manually, sync (again!) and only then can I see the updated list.
Aaaargh!
I've been tempted to move to using the mail application over the gmail one as well.
I think ill setup the mail application with my other gmail account then compare the 2
I much prefer the gmail app. I think its quicker and easier to reply, and it syncs straight away unlike the mail app.
Only downside is the lack of widget, but with the number of apps I have on my homescreens, this isn't an issue.
I always feel it's worth mentioning k9mail at this point, if only because it supports IMAP IDLE.

K9 mail help... PLEASE (Gmail Push not working)

Using K9 mail v4.011 (newest as of todays date from play store) on Samsung GS3 ICS 4.0.4 running on T-mobile USA network.
I have it Setup for 2 Gmail accts, used K9 automatic setup.
If I go to K9 settings, global, network, background sync, and set this to ANYTHING except never, K9 mail leaves the data connection on constantly, draining the battery and eating bandwidth. No matter wifi or mobile data. the indicator in the top bar is continuous solid SEND/RECEIVE always on. I verified this with Network Manager (also from play store) too.
So I Disable the background sync, and the constant data connection stops, but when I get an email, I never get notified by K9. I have the Gmail app set up also for the same email accounts, and if I have the stock gmail app set to notify me of incoming emails, I get instant push notification of new mail from the gmail app but not the k9 app.
So, I obviously have something not set up correctly for k9 to receive push correctly, but I don't know what I have set wrong? can anyone PLEASE help me?
I'm having the exact same problem. K9 worked great for push e-mail with my Samsung Captivate, but with the Galaxy S3 it works only intermittently (possibly more frustrating than if it didn't work at all).
I tried clearing the data in K9 and re-entering the account info. That seemed to work for a few hours, but now I'm back to no push mail. The GMail app continues to work fine--I'd just go with that, but I like that K9 works with Tasker; GMail does not.
I had this issue too a while back, it was when i was playing with the polling folder options. The only way I could get it back was to uninstall it, and reinstall with the factory settings. I don't have any issues with it receiving push on my S3.
pdk269 said:
I had this issue too a while back, it was when i was playing with the polling folder options. The only way I could get it back was to uninstall it, and reinstall with the factory settings. I don't have any issues with it receiving push on my S3.
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Thanks for the input. I just uninstalled and reinstalled K9, and I'm still having a problem receiving push mail. I guess I'll just have to go with GMail.
eelton said:
Thanks for the input. I just uninstalled and reinstalled K9, and I'm still having a problem receiving push mail. I guess I'll just have to go with GMail.
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I think the issue might be that you have both GMAIL and K9 pulling the same accounts. Trying setting up one that is not also in the GMAIL app. There may be a delay and K9 doesn't getting push. I seem to remember one time i played around with the incoming/outgoing servers too and had to actually use the POP servers.
Araltd said:
Using K9 mail v4.011 (newest as of todays date from play store) on Samsung GS3 ICS 4.0.4 running on T-mobile USA network.
I have it Setup for 2 Gmail accts, used K9 automatic setup.
If I go to K9 settings, global, network, background sync, and set this to ANYTHING except never, K9 mail leaves the data connection on constantly, draining the battery and eating bandwidth. No matter wifi or mobile data. the indicator in the top bar is continuous solid SEND/RECEIVE always on. I verified this with Network Manager (also from play store) too.
So I Disable the background sync, and the constant data connection stops, but when I get an email, I never get notified by K9. I have the Gmail app set up also for the same email accounts, and if I have the stock gmail app set to notify me of incoming emails, I get instant push notification of new mail from the gmail app but not the k9 app.
So, I obviously have something not set up correctly for k9 to receive push correctly, but I don't know what I have set wrong? can anyone PLEASE help me?
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From what I went thru, you can not use gmail app with K9 at the same time, un-install one or the other. and which ever one you use, do the settings there, btw, the only way I could get K9 to work was use a system uninstall and get rid of the worthless generic gmail app. Up to you, hope this helps, I have 4 email accounts in K9 and it polls correctly.
TheAxman said:
From what I went thru, you can not use gmail app with K9 at the same time, un-install one or the other. and which ever one you use, do the settings there, btw, the only way I could get K9 to work was use a system uninstall and get rid of the worthless generic gmail app. Up to you, hope this helps, I have 4 email accounts in K9 and it polls correctly.
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Thanks. I'll try fully uninstalling GMail. Most of the time, I've had it frozen in Titanium Backup, and I've still had the intermittent push failure in K9. I defrosted GMail and used it at the same time as K9 only as a control to test whether K9 was working.

[Q] Gmail notifications and sync after JB update not working

I updated from ICS to rooted JB using DoomLord's method 2 days ago. Since then, Gmail is syncing only very intermittently.
I have Gmail set to sync in my Google account settings, and also in the actual Gmail app's own account setting section, I don't have Extended Standby Mode enabled.
On the few occasions when I have received an email in the app, I've only found it when opening the app itself, as I've not had a notification.
In previous versions, I'd get a Gmail notification immediately if I sent an email from, say, my work PC. Not anymore, though.
Is anyone else having this problem? Has the push Gmail functionality broken in the JB update?
Nope... My Gmail sync works normally..
Have you enabled "Auto Sync data" option in Data Usage settings..?
Jackmax32 said:
Nope... My Gmail sync wotks normally..
Have you enabled "Auto Sync data" option in Data Usage settings..?
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Yes, I do have "Auto-sync data" enabled in the Data Usage settings.
This is really annoying. Even when I click the Refresh button in the Gmail app, it does not sync the new emails After doing this, and then going into the Account settings for Google, it shows a really old time for Lasy Sync on Gmail.
Any other ideas, anyone?
fishyweb said:
Yes, I do have "Auto-sync data" enabled in the Data Usage settings.
This is really annoying. Even when I click the Refresh button in the Gmail app, it does not sync the new emails After doing this, and then going into the Account settings for Google, it shows a really old time for Lasy Sync on Gmail.
Any other ideas, anyone?
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Wipe? I backed up my apps and wiped the data then restored using titanium backup. No bug except laggy 1080p video recording.
lewis021 said:
Wipe? I backed up my apps and wiped the data then restored using titanium backup. No bug except laggy 1080p video recording.
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I tried the same lastnight (albeit using MyBackup Pro), and I'm now getting Gmail syncing and notifying correctly Thanks.

Gmail not syncing properly

Hi everyone,
I am having problems getting my Gmail to sync with my phone and it's driving me crazy. I can open the Gmail app and refresh manually and I receive emails, but they don't sync automatically. I've spent days trying to fix this, searched the internet and tried all of the suggestions I could find. So, here's what I've done (each of these I have tried several times at least, except for the factory reset which I only did once):
-Rebooted
-Checked that sync is enabled from pull down menu. Toggled off and on
-Checked that Gmail is set to sync under accounts->settings. Toggled off and on
-Checked that Gmail is set to sync in the gmail app. Toggled off and on
-Enabled background data. Toggled off and on
-Checked that Gmail notifications are enabled
-Under notifications settings checked to be notified for every message, then unchecked
-Using different Wifi networks or data connection
-Cleared Gmail cache and data
-Removed and re-added gmail account
-Overriding filters in Gmail, and disabling overriding filters
-Disabling ad blocking
-Factory reset
Sometimes the messages will sync, other times they won't. When I clear Gmail data it might work for a few messages then stop working for no apparent reason. Sometimes they will end up in "Important" mail but not in the inbox (I set up notifications for "Important" mail and that works SOME of the time). On the web the messages always end up in my inbox. On my Nexus 7 and Nexus 10 they always end up in the inbox and I always get the notification immediately, so no problems with either of those devices.
Any other suggestions I can try? I'm willing to try just about anything. Anyone else have this problem or does it work fine for you? My next move is flash cyanogenmod or update to 4.3 (which I really don't want to do since I know there's no going back), that's how frustrating this is. Oh yeah, I'm using the Telus version of the S3 with stock 4.1.2 and rooted with latest TWRP recovery.
Edit: Forgot to mention that when using K9 mail seems to sync fine, but I strongly prefer the default Gmail app to K9.
Uninstall/reinstall GMAIL
Always works for me when I have issues with gmail.
Heeter
Forgot to mention that I did uninstall Gmail and downloaded it again from the market, but that didn't help. I also tried replacing it with older versions of the gmail app but that didn't help either. Thanks for the suggestion though.
Sent from my Nexus 10 using xda app-developers app
Deleted.
Sent from my SGH-I747M using xda app-developers app

CyanogenMod 10.2, no Gmail notifications, every sync checkbox checked

Hello,
I updated my Sprint Galaxy S III (SPH-L710) to CyanogenMod 10.2 yesterday.
I flashed the latest gapps, and I updated my gmail apps to the latest one on the play store (4.7.1).
However, when I receive emails I don't get any notifications. However I still receive emails, and if I press refresh, then I got notifications.
I read lots of posts about it, but most of them told to check synchronization. Which I did.....everywhere.
I went to Account -> Google and checked GMail.
I went to Data Usage -> Menu and checked Auto-sync data
I went to GMail apps -> Settings and checked Sync GMail
I went to GMail apps -> ... @gmail.com settings and checked label notifications and set ringtones
I checked that gmail was not checked in Privacy Guard, and that the app was allowed to push notifications.
I tried to revert to gmail apps 4.5, clear data, remove google accounts and add it again, reboot the phone, re-update the gmail apps.
I tried from WiFi and 4G.
Nothing worked.
I don't feel like it's a sync issue, as I well received email (even if it's not instant).
I did a fresh install of CM 10.2 (stable), wiped cache and everything (I had stock ROM before).
I also think I do not receive facebook notifications.
Does these applications need to run in the background to get notifications ? Because when I come back to desktop after checking mails for example and goes to Manage Apps -> Running, GMail is not in there.
Thank you.
Edit: Could it be an issue with GCM ?
Edit: At some points I received notification (30min after I sent the test email).
A question is, how does gmail app works ? Is it synchronizing and emitting notification if new messages, or the other way around, if receiving new messages, emit a notification and synchronize ?
To test GCM, I downloaded Push Notification Test, and I can trigger the notification (step 3), but the system never receive it.
However I'm not sure why. Is there a way to restart gcm ? (I already tried to reboot, but it doesn't change anything.
I tested to disable profiles, just in case one of the profile overrides notifications. No luck.
It seems I sometimes receive notifications but sometimes after a long time after I receive the email.
Did anyone already got this kind of issue ?
FreakMe said:
It seems I sometimes receive notifications but sometimes after a long time after I receive the email.
Did anyone already got this kind of issue ?
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Your not alone. The one thing i loved about the GMAIL app was the instant email notifications.
Now it takes hours (if it all) to notify me of an email since the update of 4.7.1.
Really would like a fix too (using a Galaxy Note 3)
EDIT: Seems to be working for me now. I updated all google apps on the phone, and in chrome i was logged in under another email, and relogged into mine. Then i tested it and appears to be working for now.
Hope this helps
dmcneice said:
Your not alone. The one thing i loved about the GMAIL app was the instant email notifications.
Now it takes hours (if it all) to notify me of an email since the update of 4.7.1.
Really would like a fix too (using a Galaxy Note 3)
EDIT: Seems to be working for me now. I updated all google apps on the phone, and in chrome i was logged in under another email, and relogged into mine. Then i tested it and appears to be working for now.
Hope this helps
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In the changelog of 4.7.1 they said they fixed the sync, but I'm not sure it's completely fixed.
All my apps are up-to-date on my phone, and I don't have chrome. I'm never logged on my gmail with my browser and I don't have other gmail address.
That's annoying.
But I think I don't receive FB notifications either. I think it's more an issue in the CM. Do you use Cyanogen too ?
FreakMe said:
In the changelog of 4.7.1 they said they fixed the sync, but I'm not sure it's completely fixed.
All my apps are up-to-date on my phone, and I don't have chrome. I'm never logged on my gmail with my browser and I don't have other gmail address.
That's annoying.
But I think I don't receive FB notifications either. I think it's more an issue in the CM. Do you use Cyanogen too ?
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The problem is happening to me again. Its only since the update a few days ago which is really annoying. I am using stock so shouldn't be your mod. I had no sync problems before the update, but now the inbuilt email app beats the gmail app every time, to the point the gmail app doesnt even send notifications anymore.
Im at a loss as to what to do
dmcneice said:
The problem is happening to me again. Its only since the update a few days ago which is really annoying. I am using stock so shouldn't be your mod. I had no sync problems before the update, but now the inbuilt email app beats the gmail app every time, to the point the gmail app doesnt even send notifications anymore.
Im at a loss as to what to do
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As for me, I'm not sure this is the app, because as I said I also don't receive FB notifications.
And I also tried with gmail 4.5 and it didn't work either. After I revert to 4.5, I sent myself a test email, and I got the notification immediately, but after that, I sent other email, and this time I got no notifications anymore.

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