Does anyone's battery cover seem loose on one side? Mine is... also the insert over the charging port is loose. Not a deal killer but just wondering if anyone else noticed this.
Sent from my SCH-I500 using Tapatalk
Mine is not like that. Sounds like you need to return it to vzw. Everything on mine is nice a snug.
aczm1988 said:
Mine is not like that. Sounds like you need to return it to vzw. Everything on mine is nice a snug.
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Just got off the phone with tech they're sending me a new cover. Seems to be a known issue. If that doesn't sort it they're replacing the device.
Sent from my SCH-I500 using Tapatalk
My cover is good, though I did notice the insert as well....just as long as the port itself isn't loose
LowFire82 said:
My cover is good, though I did notice the insert as well....just as long as the port itself isn't loose
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Gotta love hardware version 0001 lol.
Sent from my SCH-I500 using Tapatalk
Just the luck of the draw with phones these days. Exact same device with completely different issues. I myself can barely get my back cover off its on so tight.
aczm1988 said:
Just the luck of the draw with phones these days. Exact same device with completely different issues. I myself can barely get my back cover off its on so tight.
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Mine is really tight. Thought I was going to break it trying to get it off when I had to put the battery in.
Sent from my ADR6350 using Tapatalk
sunder74 said:
Just got off the phone with tech they're sending me a new cover. Seems to be a known issue. If that doesn't sort it they're replacing the device.
Sent from my SCH-I500 using Tapatalk
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Does your cover kinda 'click' on the right side? Kinda hard to explain as I feel like its really tight, but the one side seems like there might be a very slight gap. It is kind of annoying. If this is your issue and they're willing to work with it, I might have to call them as well...
Its the ONLY thing I've noticed about this phone that I don't LOVE! Well, other than the locked software, but that's a whole other thing and will hopefully be corrected soon!
dboss007 said:
Does your cover kinda 'click' on the right side? Kinda hard to explain as I feel like its really tight, but the one side seems like there might be a very slight gap. It is kind of annoying. If this is your issue and they're willing to work with it, I might have to call them as well...
Its the ONLY thing I've noticed about this phone that I don't LOVE! Well, other than the locked software, but that's a whole other thing and will hopefully be corrected soon!
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That's exactly what I'm talking about. The right side clicks like has a gap. Yeah they sent me a replacement cover and said if that doesn't sort they'll swap it out.
Sent from my ADR6350 using Tapatalk
sunder74 said:
That's exactly what I'm talking about. The right side clicks like has a gap. Yeah they sent me a replacement cover and said if that doesn't sort they'll swap it out.
Sent from my ADR6350 using Tapatalk
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Good to know... I'm going to have to call them tomorrow and at least get it logged. I kind of got used to it, but if they have a fix I'd love to get it fixed. I actually notice it more when typing now than when touching the side of the phone...
Let us know if the new cover fixes it. I always prefer that to getting a new phone for some reason.
dboss007 said:
Good to know... I'm going to have to call them tomorrow and at least get it logged. I kind of got used to it, but if they have a fix I'd love to get it fixed. I actually notice it more when typing now than when touching the side of the phone...
Let us know if the new cover fixes it. I always prefer that to getting a new phone for some reason.
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The new cover sorted it out. The thing is solid as a rock now.
Sent from my ADR6350 using Tapatalk
Did you contact HTC or Verizon to get the replacement cover?
Verizon tech support.
Sent from my SCH-I500 using Tapatalk
the inc1 had this problem with loose back. inc2 seems to be a bit much sturdier.
I'm being sent the back cover
Sent from my droid incredible 2
It worked for like a week but now seems to be loose again sucks!!
sent from my droid incredible 2
I had the same problem, then realized if I pushed the battey in harder the cover clicked on perfectly...
barn07 said:
Mine is really tight. Thought I was going to break it trying to get it off when I had to put the battery in.
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Haha, same here. The whole time I was like "New phone, don't break it, new phone, don't break it!!!"
I just got a replacement due to the plastic piece around the metal chargin port is loose. it's extremely noticeable when trying to take off the back cover.. I got my refurb today, and SAME problem.. I think it's an issue with all inc2's, I saw two Verizon stores with their display models same problem.. one lady told me to bring it in to the store tech and they will fix it, I hung up called back and got a replacement shipped next day without question. BTW I HATE the way they **** refurbs now, very unproductive...esp for sending the old one back, AND whats weird is the refurb came with no battery, but WITH a SIM card and back cover... I'm keeping the back cover lol and the old SIM card is only good for my phone so I can't imagine they want it back.. I will update in 5-6 days if I get charged for the back cover, I've NEVER seen a phone sent with it, I've had about 5-6 Eris refurbs, and around the same for inc1.. got the inc2 on its release date 28 April, and can't believe the port is loose on this.. I originally had the hard gel case that was out when the phone first came out so I bought it and actually got a refund cos there was a Bulletin on it for recall, and now that I got my replacement that case really ****ed my power button up, my new refurb power button is sooo much better that gel case did something, so if u have that case id call for a refurb complying about the power button...
If you get a refurb, they come with new back cover... also, I received my package today... Saturday... USPS.. I wonder if they aren't sending with fed ex anymore, either way came REAL FAST! awesomeness.
EDIT: called back, and they did change from FedEx to USPS which means we now can get our refurbs on the weekends!! saweeeet.
I'm keeping the back I don't care if they charge me. the way they package it now is horrible for sending it back, not to mention no return label, they said they are sending me one but who knows and where do I bring it now, I had an old FedEx some I could have used and they said I couldn't use that anymore.
Related
Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
UPDATE: Joey is working with me. I was incredibly frustrated, and hopefully this will rectify the problem. I will keep posted.
So the seller its on here?
Sent from my Evo, ho!
Same thing happened to me with mine. I got a Dremel and just slightly grinded down the slot for the kick stand and it's been working lovely for months now. Taking it off feels like you're going to break off one of the clips or something, so I just pop the top clips off when I need to remove the battery and only take the whole thing off if I need to remove the SD card. It's not a PERFECT fit, but I like the look of it so I deal with it.
jefe00 said:
Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
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Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
I bought one when I first got my Evo, I think it looks great. The fit is tight, when you first get all the clips in place, you almost have to slide the case down then to have it completely. It does allow dust to get under the cover which matters more as the cover is clear, but the stock cover does that also (not quite as much, but it still does nonetheless). To take it off I slide a credit card or some other similar card along the edge to pop all the clips out, then just take it off normally. So it is an incredibly tight fit, but it works fine for me. I swap between my old hero battery and Evo battery as needed, and I don't find it difficult at all once you have a system down pat to remove it.
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
Tuffgong4 said:
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
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Chargeback. Call your CC company. Tell them it's crap. They will take the money from the merchant's account and put it in yours.
The only way to get through to shady sellers is to hit them where it hurts, their bank accounts.
Sounds cool though
Sent from my PC36100 using XDA App
Thanx man, for alarming. I had quit buying add-on accessories since i found they usually don't fit.
Mine fits great. Been using it for months and I'm happy. :shrug:
sph33r said:
Mine fits great. Been using it for months and I'm happy. :shrug:
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Same here. I have 3 of them and they all work fine. Not one speck of dust has ever got in there and I have it in and out of my pocket all day. The fit was a bit funky when I first put it on but it settled in within a week and has been great ever since.
For those of you with complaints, the seller (Joe is his name) will work with you but remember, he's just another member like you and me who decided to make these. He's a regular guy with a day-job and a family and definitely NOT here to rip anybody off! Just be patient and he will work something out with you.
I have reached out to joe, he has either ignored me, or not responded, or asked me to record a video, as I stated. I think it might be too late for a chargeback unfortunately.
I had the same fitment issue. Tried it on both mine and the wife's evo. I emailed him twice through his site and sent 3 pm's. Nothing.
the maker of these battery doors is still an idiot.
scirio said:
the maker of these battery doors is still an idiot.
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Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
JUST2SUAVE said:
Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
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no, this was the guy when we (xda users) tried do this bet it would never happen.. he never paid the bet btw
anyway, all this negativity.. cmon...
the OP has been taken care of, thanks for the video.
aph said:
Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
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Click to collapse
hahaha, that's because you didn't apply it correctly. you did a chargeback for $8 over your own mistake? you do use scotch tape to remove bubbles! remind me to punch you in the nuts if we ever meet.
Sent from my PC36100 using XDA Premium App
by the way my clear door never fit right either, if you pulled out the kickstand it would pop off.
Sent from my PC36100 using XDA Premium App
I just noticed this after I took my Atrix out if its case, but it's cracked where pressure is put on the corners when taking it off. ):
Anyone else having this problem? Any idea what to do to seal the crack? Or do I have to buy a new backdoor? I just got my Atrix like 3 months ago.
Sent from my Motorola Atrix 4G using XDA Premium App
Mine is doing the same thing. I don't think many things can fix it, considering you keep flexing, bending and cracking the plastic every time you have to take off the cover for a battery pull. Just be cautious when you take the cover off, don't forcefully rip it off.
like already said, just be careful while taking it off. you can find a new one here:
http://cnn.cn/shop/motorola-mb860-atrix-black-battery-cover-p-11668.html
Thanks guys. Another quick question, does the replacement cover come with the mesh part that goes over the speaker? Or would I have to take that out from my old cover and stick it on the new one?
Contact Motorola and use the online chat function. I had the same problem and they had one shipped and to my home in 3 days. No charge.
Worthy of a Thanks? Lol.
tight686 said:
Contact Motorola and use the online chat function. I had the same problem and they had one shipped and to my home in 3 days. No charge.
Worthy of a Thanks? Lol.
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DUDE. Yes. Thank you. I shall do that right now. I didn't even think to do that.
The Motorola solution is by far cheaper. But just to let you know the CNN.cn. website one is basically a factory part. Even has the stickers on it. I got it and the housing for $22 FROM THERE
Sent from my MB860 using xda premium
The battery door on my Verizon Galaxy Nexus has 2 broken hinge things only 4 day after I got it... One is at the top, and is noticeably popped out, and the other is on the side so you can't tell its broken. Is anyone else having an issue with the battery door?
I'm not being rough on it or tearing it off the phone, I've taken it off around 4-6 times. Maybe I'm closed it wrong and it broke them. Seems really cheap for a $300 phone... Never had any issues with my other Samsung phones (Except that the plastic back scratched extremely easily on the Fascinate and Charge).
I'm pretty careless about snapping them in, but if you work from bottom to top, I don't see them breaking very often.
adrynalyne said:
I'm pretty careless about snapping them in, but if you work from bottom to top, I don't see them breaking very often.
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Thats exactly how I do mine. I tried doing it top to bottom once and the bottom prong things wouldn't go in.
P.S. Loved your work on the Fascinate! After I got the Charge, I wish I could have gone back... Especially for the ICS port.
I miss Voodoo Sound
You're doing it wrong.
Sent from my Nexus in Texas.
Buy more, they are like $3
Sent from my Galaxy Nexus using xda premium
macooper79 said:
Buy more, they are like $3
Sent from my Galaxy Nexus using xda premium
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I did, I called Verizon and they charged it for $4.00 even to my account.
That's convenient. I actually didn't know you could just buy a replacement back like that
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
I have 0 defects. My phone costed 549
Anyways call sammy and send it in for warranty
Yea I'd get a new one I paid $649 for mine and its perfect no problems at all!
Sent from my SGH-I747M using xda premium
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
CZ Eddie said:
Boo freaking hoo. Is there a reason you didn't return it for another phone?
Sent from my SAMSUNG-SGH-I747 using xda premium
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Don't be simple.
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
rpavich said:
Best phone I've ever owned...not one defect.
You know what they say in diet commercials...."results not typical..."
I guess that's you.
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Lol this is still by far the best phone I've ever owned, but it doesn't make up for bad quality assurance on Samsung's part. I'm going to get this replaced and hope the next one I get still underclocks and accepts kernels as well as the one I have now.
Yeah man, get it replaced. You got a dud. No issues I haven't caused myself here.
Sent from my SGH-I747 using Tapatalk 2
EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned. The hardware buttons are loose, the back cover doesn't stay down on all the corners, and the back cover came with hairline cracks already on it. However, the final thing that really made me consider getting a replacement is the fact that the back cover doesn't even hold the battery in all the time. When I set my phone down on a hard surface without being extra gentle, the phone turns off. I temporarily solved this by putting a folded up piece of paper under the battery cover to keep the battery in better, but I don't think this should be necessary for a $200 flagship phone. I'm already over the 30 day return period, but would these reasons qualify for me getting a replacement phone under warranty?
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Sorry for being blatantly sarcastic but loose buttons, cover not seating properly, battery falling out, and cracks? Obviously it was damaged. Before you got it. Pretty sure I'd return a TV with a cracked screen right away before stating it was the worst build quality of any TV ever due to dead pixels and screen flickers and the picture going wonky. I mean, come on man lol. Those defects absolutely would have qualified.. had you reported it right away.
Sent from my SGH-I747M using xda premium
It as a fake!!! Even the spelling was wrong on the phone you bought!! :laugh:
So let me get this straight. It came with cracks and you didnt return it right away?
Sent from my SAMSUNG-SGH-I747 using xda premium
It came with crack I kept it and smoked it
Sent from my SAMSUNG-SGH-I747 using xda premium
I agree with the group consensus; is there any reason you're reluctant to bring it back? Do you feel guilty about dropping it or something? If not you should be on your way to the store and hope the phone gods have mercy on you since the 30 day return period is over.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
EddyVercetti said:
I've owned my Galaxy SIII for almost three months now and it probably has the most defects out of any phone I've ever owned.
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EddyVercetti said:
Lol this is still by far the best phone I've ever owned, ...
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SOMETHING isn't adding up here.
rpavich said:
SOMETHING isn't adding up here.
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LOL
Since you're pass the warranty buy a new back cover or a case like an Otter commuter, it will keep the battery and button in place...btw still dont get why you didn't exchange it if it came with a cracked back. Lets see pictures of all these defects!
Wow, I did a COMPETE work over on my phone when I was getting it, checked EVERYTHING, the sales rep was getting a little agitated, but I ask her, if she were spending $500+ on a phone wouldn't you check everything? She shut her pie hole quick, and had her get another one once. Oh well.
Unlike some of you, I actually have enough hand-eye coordination skills to keep my phone in my hand. Cases are bulky and for the clumsy. I am still under the one year warranty and the hairline cracks are only visible from one specific angle. They're really not bad defects, but they just add up and get annoying. I'm only asking if this is worth getting my phone replaced because I don't want to restore to stock for no reason.
Sent from my SAMSUNG-SGH-I747 using xda premium
....... again..... if it had these defects.... and they've "added up" to become annoying.... why exactly did you decide to wait 3 months to try to do anything about it?
And if you think that cases are "bulky and for the clumsy"... then the only cases you must see anywhere are OtterBox Defenders and such. Did you ever hear of TPU? next to no bulk added to the phone (about as thick as a DVD... roughly), and gives the phone a bit nicer feel in the hand. Plus makes it a LOT less slippery than with no case at all. I've never dropped a phone either, but i'm not the type that's willing to risk the off chance that something DOES happen that a little bit nicer grip could have prevented.
The only "issue" (if you can even call it that) that i have with my phone that you are also experiencing is the loose volume/power button... which i'm pretty sure EVERYONE is experiencing. They aren't screwed into the phone in any way. They are slotted in, as they are for just about every phone. Yes, they're slightly loose, but it's not like they're ever going to just up and fall out of the phone.
At this point i'm tempted to ask if the hairline cracks you speak of are actual cracks or if you're just seeing the brushed finish of the back of the phone (assuming you have the Pebble Blue)
Still... why did you wait 3 months? Especially with the battery issue and such. I can toss my phone onto my bed, cover or no cover, and it doesn't shut off cause the battery popped out of place.
I've worked in the wireless industry for over 10 years I've yet to see anyone keep a phone out of the box with parts literally falling off and out of the phone. Hell I've never seen that at all for that matter. I can guarantee you've dropped that phone and I doubt that stuff happened out of the box. You may be in the on year warranty but if it has that sort of physical damage good luck getting it replaced.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Have no idea how this happened...
Yea thats too bad. I would imagine droppage?
mscion said:
Have no idea how this happened...
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Dropped or that case is to hard on the corners
TWEAKED soon 2.0 NOTE 3
I have a very small crack there too.
Sent from my SM-N900T using XDA Premium 4 mobile app
Thanks folks. I did not drop it. I think it may be the case being too tight especially when I try to take it out.
I called Samsung and they would look at it and do diaognostics for free. The spokes person said
they may be able to replace the bezel for about $70 but I don't think they would actually do that. I'm sure their technician
will recommend replacing the screen, even though the screen it is not broken, cause it is all tightly glued together. Thats over $200.
I think it is kind of a bait and switch. Second. I don't want them to do dianositics. I just want them to fix the part. But they refuse to fix anything
without doing diagnositics. Go figure. Btw, showed it to a samsung sales person at best buy and low and behold he had the same crack and
the same case! It is called tech21 impactology. I bought it the first day I got the N3...
EDIT: Anyways. I don't know for sure what really happened, even if someone with the same case had the same problem. Correlation is not the same as causal but it makes you wonder.
EDIT: My sympathies @willham
I have the same cracked in the same exact spot! But I have a few cases, so I don't know which one could have caused it. I have never dropped my phone since I bought it back in October.
Sent from my SM-N900T using Tapatalk
I have the exact same crack in the exact same location. Must be a place of high stress. Not overally worried, but sucks cause otherwise mine is in mint condition. And I have dropped it a few times though, sitting on the toliet to the floor, off the couch, off the bed etc. No major drops though. I have the supcase unicorn beetle case on it since I've owned it.