Develop Bugs

Phone got wet, now boots into black screen and no response

Title sums up my problem. I've got a T-Mobile Touch Pro 2 and I've got some water on it a few weeks ago. The wet seal on the battery and phone are both pink. I got a new battery and now the phone boots. It goes through the pink little T-Mobile screen, and then onto the black screen that says the phone wasn't shut off properly and this and that. It gives me the option to press the Volume-up key to do a hard reset, or press any other button to turn off or restart. The problem is that pressing volume-up, or any other key does not do anything. In fact, the only way to turn the phone off at this point, is by taking the battery out.
Can somebody please advise as to what I can do with this phone that is only 2 months old?

I believe the life/fate of your phone will depend on how quickly you acted right after the phone got wet. For instance did you immediately remove the battery and place the phone under a light or in a window where it could dry out? I even here sticking the phone in a bag of rice will help to draw out moisture. But if the phone has sat for weeks I would say it's safe to assume you phone has seen its last days. If you can take it apart and leave the individual components out to dry out and clean off any corrosion with alcohol and re-assemble. I wish I could offer better advice... Good luck it brings a tear to my eye to hear about a touch pro 2 broken down
Edit: Sorry I didnt realize you said that the screen does display. I would definitely try taking it apart and thoroughly cleaning things out and leaving it apart to dry for awhile. sending it in will get you no where (since pink water marks) and chances are HTC/T-mobile wont even send your broken phone back.

8gkl said:
Title sums up my problem. I've got a T-Mobile Touch Pro 2 and I've got some water on it a few weeks ago. The wet seal on the battery and phone are both pink. I got a new battery and now the phone boots. It goes through the pink little T-Mobile screen, and then onto the black screen that says the phone wasn't shut off properly and this and that. It gives me the option to press the Volume-up key to do a hard reset, or press any other button to turn off or restart. The problem is that pressing volume-up, or any other key does not do anything. In fact, the only way to turn the phone off at this point, is by taking the battery out.
Can somebody please advise as to what I can do with this phone that is only 2 months old?
Click to expand...
Click to collapse
You could also try connecting the phone to your pc, and run mymobiler. When the screen goes blank, maybe you will be able to have access to your phone through the program. You could back up whatever you needed, and would tell you if the lcd went out. Just a thought. Sorry to hear about that though.

Mymobiler says that it needs activesync functional in order to work. Activesync doesn't work for me. I tried it anyway and it wouldn't detect. Is there a stock htc touch pro 2 rom out there that is in NBH format so that I could stick it on my SD card?

The very same thing happened to my Touch Pro 2 a few days ago too!
My story is different. I had never had any water damage to the phone. On the 23rd of March, I installed the Deepshining ROM. It worked fine. The next morning, I went into T-Mobile to get the new HTC HD2. I turned off the Touch Pro 2 to retreive the SIM card, and then have been using the HD2 since. I tried to turn on the Touch Pro 2 for a few nights now. It just stays at the T-Mobile Stick Together screen until the battery is dead. I tried a soft reset while it was stuck on that screen, and received the error message just like the OP.
Can someone help me too? I am really worried that the phone is bricked. I can't get a new Touch Pro 2 under warranty since I am running on a custom ROM/radio.
I'm not sure if I can blame Deepshining. None of my previous ROM installs ever failed on me, and people seem to be installing the roms just fine.

Are you trying to conquer my thread? It's nice and all that you've got the same problem, but thread hijacking is frowned upon.

Sorry, the phone is physically damaged. There's not much you can do at this point.

Just as an update. Somehow, after installing the deepshining mod and trying it after a few days, it works fine now. It became very responsive, and I was able to install the original tmo 6.1 stock rom. Everything works fine, the only problem is that some of the physical qwerty keys either don't work or draw more than the needed letter/number. The power button doesn't function to turn the screen off, which really is about the only bummer. Everything works fine. Yay.

[HORRBLE!] Software breaks after physical fall!?

So I was shopping for pants today, but I forgot I had my Desire in my pocket (front right one, if you want to know).
So, my phone fell on the ground and the battery and the cover flew off.
I quickly bought my pants and rushed out to see the damage...
IT WAS HORRIBLE!
The thing didn't want to boot, all it did was flash the red and green LED...
I (somehow) managed to get into bootloader to see the damage...
That was ALSO HORRIBLE!
The recovery kept restarting (4EXT, the loading screen that says 'preparing boot') and all I could do was take out the battery...
Thank god, Fastboot worked, so as soon as I came home I started running the RUU (from fastboot)...
Again, HORRIBLE!
when the RUU said the phone was gonna reboot into bootloader, it DIDN'T - the LEDs just kept flashing!
So I pressed power+vol- and that did the trick, but after the RUU finished ... again, flashy LEDs...
So, is this a software or hardware issue, and how to fix it (other than going to a guy and pay him to do it, which I'll do anyway if you people (god, no!) don't know the answer...)
I think I'll go to Fastboot next and clear all storage...
EDIT: Held the power button for a few secs, and the HTC boot logo shows up...
EDIT2: THE BOOTANIMATION!!! FINALLY!!!
Still, I'd like to know what the issue was, since it seems like it'll work normally from here on...?

Seems like all I've damaged are the LEDs and the camera Flash (the camera says it's too cold to use flash...)
I'll heat up the battery and report again
P.S.
Sorry for the double post... My PC is laggy today...
EDIT: Can't boot into 4EXT, no matter what... I tried CWM and it worked fine, but 4EXT won't...
And just today, I bought a new SDcard so I'd have more space and speed so I could partition it...
EDIT2: Also, the battery doesn't want to fill up... The second I take the charger out, it shuts down... Looks like I'm in need of a new battery... (curse my pants' pockets for being so big!)

It won't be bad to disassemble your phone and see if some connector disconnected.

How do I do that...? Is there like a hardware manual somewhere...? Because I'll need to know what screwdrivers I have to buy (I'm all out anyways...)
Yeah, it's probably the connector, since I can hear something shaking when I shake the phone (or it's something broken... hope it's the first thing)
Otherwise, there's a little power button glitch when turning the thing on... The LEDs flash and I can only boot if I hold the vol- button (can't do anything, not even bootloader!)
P.S.
I was just waiting when you'd reply (oh, Great one!)

Youtube is a miracle...
You'll need TORX screewdriver (star shape 6 angles), a small one.

Took my phone apart, saw the drivers I need... Just gotta wait till morning so BauHaus opens up...
I saw the tut on how to replace the screen, so that will help... Other solutions WILL be YouTube, since I don't understand anything from those pictures (but the text part of the guide is great)
I found another glitch: The LEDs flash if charging even if the battery is 60 meters away... I don't believe that's a sign of a disconnected connector... Hope it is
EDIT: Installed SetCPU, and my battery has been at 0% for the last 12 hours (without charging)... And the phone works... It just won't turn on sometimes...
Picking up those screwdrivers at about 6 pm

Just one question:
Is it possible for a connector to break? And if so, if one is broken in my phone, is it possible to replace it...? (haven't gotten the screwdrivers yet...)
If not, do I have to replace the whole cable, whole motherboard or only the component of the connector...? Or even the whole phone...?

I just popped it open... Now what? I disconnected and connected every single connector, reassembled it and the LEDs still glitch... And the phone won't go beyond the boot logo...
Could it be the battery? I saw a new scratch today, could I've damaged the battery and that is what's wrong...?
EDIT: Disassembled it again, looking for anything unusual (note that I don't have a single clue about what I'm looking for...)
Looks like I'm leaving the Android phone world... for the next 4-6 years... :'( Good old Nokia, I'm glad I didn't throw you away...

And it appears I'm yet again talking to myself...
Anyways, I'm taking the phone to a check to a repair shop, so I'll know what's wrong...
EDIT: The guy in the shop said a check is free, so I'm just gonna chill and play Minecraft for the next few days until he calls

Meh... The guy at the store checked it (FINALLY!) and he said the motherboard was dead...
And that costs 200€ to repair...
Anyways, I went to another shop and got me an Xperia S...
Goodbye, developer phone

wow 200 for mobo, u could get a good second hand desire that aint pvt1 for 100 lol. ah well hope u get better luck with ur new phone
Sent from my HTC Desire

I bought my Desire a few months ago, in June, for 120€ (PVT3). It was used, but it was the only used Desire in town... (seriously, I was the only person with a HTC Desire in my town (with 200k people!))
Ah well...
Guess I'll be the only owner of a Xperia S in 4 years

epic 4g touch Water Damaged

well guys, i kinda left my phone sitting nexto my glass of water when i was sleeping, woke up..and the phone was off, and the battery had a RED TAB on it. SO i put it in a bag of rice for 2 days, turned it on with a new battery and it worked COMPLETELY FINE, i used it all day, that night i turned it off and when i tried to turn it on the next morning something went wrong, The galaxy S2 logo shows up, closes then pops up again, then it boots up to the main screen where my lock screen is, the touch screen doesn't work at all anymore, So i boot it up into recovery mode, and i go to try a factory reset, and the power button doesn't let me select anything.but when i hit the little menu button on the bottom left, it takes the recovery to a loading screen, so the touch screen must be working right???... SOO i thought that id try a 1 click ROM, so i tried to connect it to my computer,and the computer doesn't read it AT ALL....i put it into ODIN mode, tried connecting it again, nothing, SOOO i really dont know what to do here, it was working perfectly fine... and the WERID THING is, when it turns on to the lock screen, i can receive texts,emails,phone calls, and the phone is updating games and stuf i have installed...i just cant unlock the screen, so if ANYONE could help me here it would be greatly appreciated, Thank you

Sounds like your phone had residual moisture trapped inside and that seeped into circuits or connections and caused a short that's borking your digitizer.
Whenever you have a water mishap like that you need to disassemble your phone and pack all the pieces in rice or suspend them in front of an air conditioner while letting the cold dry air blow over and around the parts overnight.
The a/c part I know first hand because my wife toilet bombed her epic last summer, and that's what I did, reassembled the next morning and its still working fine.
Of coarse when the phone hit the water it was pulled instantly and I pulled the battery and instantly disassembled the phone.
In your case I don't know if disassembling it now will help.
You may need parts to fix it.
Start Googling. There is NO software that's going to fix your phone.
Pp.:beer::thumbup:
From me to you on an Epic Touch running the best rom ever.

well im taking it to a cell phone repair shop in town tommorow, see if they can possibly fix it, well have to see...

Mine fell in a pot hole left it in rice for 3 days still didn't work was very laggy had to get a replacement phone
Send from a mircowave

When I got my first one I went overboard off the boat I was working on. Five minutes in the water, it was toast. That was salt water though...
Slithering from the nether regions of a twisted mind and tarnished soul

Liquipel, email them and ask them to officially support the Sprint GS2 as well as the AT&T & Tmobile that they already support for waterproofing, I already did and they said they'd do it, but it's not official yet cuz not enough people have been asking I think for the ET4G version.
sent from my ET4G on Paranoid Android using XDA Developers App in hybrid mode

[Q] Part of the screen is not responding to touch... help?

So during my holiday my HOX got splashed with a bit of water from a wave. The battery was running on fumes and, when I looked at it, the phone was dead. It did turned on later while in my pocket and I happened to press the power button.
I let it dry on rice and nothing. I made the potential mistake of trying to charge it so it would heat up and it wouldn't charge. I then bought another mobile and, just to try it, I took opened the HOX and hoovered. Nothing.
Miracle happened yesterday when, just for kicks, I tried the charger again. It power up!! Everything seems fine, no visible screen damage, wifi works, everything works just fine but... screen won't respond to touch on the very bottom, say, the capacitive and menu buttons (the ones just above the capacitive ones).
What do you guys think? Is the screen dead there, maybe I didn't put the screen back properly or should I wait as some moister might yet be there?
Cheers!

Kutusov said:
So during my holiday my HOX got splashed with a bit of water from a wave. The battery was running on fumes and, when I looked at it, the phone was dead. It did turned on later while in my pocket and I happened to press the power button.
I let it dry on rice and nothing. I made the potential mistake of trying to charge it so it would heat up and it wouldn't charge. I then bought another mobile and, just to try it, I took opened the HOX and hoovered. Nothing.
Miracle happened yesterday when, just for kicks, I tried the charger again. It power up!! Everything seems fine, no visible screen damage, wifi works, everything works just fine but... screen won't respond to touch on the very bottom, say, the capacitive and menu buttons (the ones just above the capacitive ones).
What do you guys think? Is the screen dead there, maybe I didn't put the screen back properly or should I wait as some moister might yet be there?
Cheers!
Click to expand...
Click to collapse
This is a flashback to me. Same thing happened to me few weeks ago - first 3 bottom buttons stoped working, and now 7 days ago part of touch screen is not working anymore. I am going to replace lcd+digitizer+frame, lucky me nothing else need to be fixed. And IMHO trying to heat closed HTC when water was in it doesn't make a sense as a water will condense (as it is closed) so it would make more damage. Oxidation sucks :/

I do have the SIM slot opened but yeah, that's a tinny opening, not much space for water vapour to escape... it's been a few weeks since I thought it had died though, it's pretty amazing to me that it came back at all. Some tough phones, these...
Anyway, I think I'll try to take the screen out again, I wasn't too careful putting it back in because I saw it wasn't charging or powering up or anything at all.

HTC Desire fell in water, now won't boot.

Hi, my apologies if my HTC is in the wrong forum, not sure where the Desire would fit, if anywhere.
Nonetheless this is a useful phone to me and worked fine till the day I had to jump in a lake to save my 5 year old boy from drowning. Naturally didn't have the time to remove the phone from my pocket before jumping in the lake. Kid was fine after swallowing some water but phone "swallowed" a lot of water. Let it dry in a bag of rice and baking soda for several days to fully dry. But when trying to turn it on, the screen just flickers non stop. However when connecting it to the computer using a USB cable, I get what appears to be a boot screen (see pic in address below). Phone was rooted and run CyanogenMod 7. Maybe someone that's familiar with the procedure could guide me? Tried a couple of the options shown but to no avail. Old but still decent phone, would like to get it working again. I've transferred the sim to another phone and I've saved the micro SD card. Just need to get the phone to boot again. PS: could the battery be toast? Maybe it got shorted when I first tried to turn the phone on while still wet?
Any help is appreciated.
I'm too new here, won't allow me to post external links. Please go to h-t-t-p://tinyurl.com/p4dmgej (remove dash from http)

I'd say leave it to dry naturally for a week or so and try again. If no joy then you could try a new screen but it's probably something really tiny and sensitive that cannot be replaced..
Glad you saved your boy!.
Sent from a stolen HTC M9

It's been 2 months. But I did make a crucial mistake: I tried to turn the phone on while still at the lake. This likely caused more damage than it needed.
However I suspect the issue is with the battery. It won't charge past 3.85 volts. And the display works just fine, once I press the key combo to enter the boot screen as seen in the pic above. Will try and track one down locally, hopefully a shop will be able to test it a battery in the phone before I buy it.
And yes, the boy was fine. But it was a close call. it is amazing how quickly something can go wrong. I neglected the lake rule of staying within arm's reach. Let this be a lesson to anyone with small ones: it only takes seconds for things to go badly wrong, even at a supposedly safe, man made lake intended for kids.
PS: 2 months prior an adult died on the same lake after falling off his boat. Another lesson: invest in swimming lessons. Scary stuff, indeed.

Right, i thought you were seeing that over usb via sdk or something.. You could always try opening it and inspecting for blown components. What damage can be done.. It's already useless.
I still think it's worth leaving it to dry naturally.
Sent from a stolen HTC M9