[Q] Phone not restoring properly after reset - Windows Phone 7 General

Hi there,
I'm having an issue with my phone. I recently performed a soft reset, but all my apps and games have not been restored, only some of them. Is there anything that would trigger the rest of my apps to restore?
Thanks for your help.

A Dustman said:
Hi there,
I recently performed a soft reset,
Click to expand...
Click to collapse
You must mean 'hard reset'. Soft reset is simply reboot the phone and nothing is supposed to be lost.
There are two ways to download and install apps: download and install directly from phone or download and install from Zune software on the PC. Apps installed from these two methods are treated differently after a hard reset. I saw conflicting reports of which group will auto-reinstall (haven't done any hard reset myself). But surffice to say that the apps that didn't auto-reinstall will require you to manually download and install them. There is no way to 'trigger' it automatically.

Apps installed OTA onto your phone will need to be manually reloaded, one at a time, but you won't have to pay again. It will recognize that you already paid. Apps installed while attached to Zune on the PC should autoload when you connect to Zune again.
Sent from my SGH-i917 using XDA Windows Phone 7 App

Thank you both for your replies, and the correction on the reset term. Too bad I didn't know that apps installed from the phone would not be backed up. Had I known this, I probably would not have done a hard reset, or I would have at least made a list of them all... Oh well, I guess it's just going to take a little time to get them all back.
Thanks again!

Zune already has a list of all the apps you've installed, whether through Zune or ota.
Sent from my SGH-i917 using XDA Windows Phone 7 App

So it does, thanks again! though you would think that if it can keep track of the apps you've downloaded, it should be able to restore them for you, or at least have a button beside them as a restore option.
One other thing to note is that for every app that is listed in my purchase history, it is listed 4 times, even trial versions. I find that kind of strange.

Agreed on both counts... Should offer install option at that list, and multiple listing is odd...
Sent from my SGH-i917 using XDA Windows Phone 7 App

Related

[Q] SIDE BAR for multi windows problem

Hi all ...i am new here...
well...got a problem with my note II...
My muiltiview side bar doesn't have an edit button at the bottom like must I've seen around on YouTube. :crying:
Also...on my side bar i have some apps DOUBLED...and it should have been my mistake....but i didnt notice when i did it...also...
I WAS SURE I HAD THE YOU TUBE APP on the bar...
now i dont have it anymore...again, maybe i have deleted it by mistake...
i had this device from vodafone italy, and all the soft upgrades looks ok...
any ideas?
thx in advance!
Loving_NOTE_II said:
Hi all ...i am new here...
well...got a problem with my note II...
My muiltiview side bar doesn't have an edit button at the bottom like must I've seen around on YouTube. :crying:
Also...on my side bar i have some apps DOUBLED...and it should have been my mistake....but i didnt notice when i did it...also...
I WAS SURE I HAD THE YOU TUBE APP on the bar...
now i dont have it anymore...again, maybe i have deleted it by mistake...
i had this device from vodafone italy, and all the soft upgrades looks ok...
any ideas?
thx in advance!
Click to expand...
Click to collapse
i am gonna add a pic of mi side bar...IT IS COMPLETE...no more appz in there...and no damn EDIT BUTTON
Did you flash something?
Sent from my GT-N7100 using xda premium
Grab the bar and pull it down so it's on the bottom of your screen instead of on the left side. Do you have an edit button now?
MohJee said:
Did you flash something?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
thx moh for the reply...oh well...what you mean 'flash something'?? is it an advanced operation for developers?
I really i didnt anything like that
Kiahnlliya said:
Grab the bar and pull it down so it's on the bottom of your screen instead of on the left side. Do you have an edit button now?
Click to expand...
Click to collapse
Hi Kia...nothing happens tried anyway
ANOTHER STRANGE THING...I DIDNT CHANGE ANYTHING...but now...the side bar has changed!!!
I just restarted the device...
give a look here and give a look to the other screenshot i posted before
screenshot 1: two gmail icons
screenshot 2: 2 videoplayer icons
no reason for this
OH!!! now i remember the biggest change i did lately...
a couple of days ago...i installed a .apk file to open flash animated web sites...then i had to install Firefox, because ive read that it is the only one browser that can browse flash sites...after installing that small file...i downloaded it somewhere on a forum of developers...not here...i dont remember where...but i was happy because it worked...i can now see flash sites on firefox...
could be an issue with the sidebar??? mmmmmm
But...i repeat...I HAVE NEVER EVER seen the edit button since the first day i had the baby....
This is strange indeed. Your warranty should covers software issues right? If so, you can take it to them and tell them the problem.
But first you should do a Factory Reset of the phone and see if it solves it (warning: this will delete your data).
You could also flash a new stock rom that has the sidebar working properly over your existing rom.
MohJee said:
This is strange indeed. Your warranty should covers software issues right? If so, you can take it to them and tell them the problem.
But first you should do a Factory Reset of the phone and see if it solves it (warning: this will delete your data).
You could also flash a new stock rom that has the sidebar working properly over your existing rom.
Click to expand...
Click to collapse
oh gosh!!!
you're the second that suggests a Factory Reset...i didnt think i needed it...mmmm.....
My warranty should cover the issue...as the i bought the phone 10 days ago...
With the Factory Reset i loose everything? Installed appz...contact numbers...settings and so on?
I contacted samsung italy by phone, the girl didnt understand a ****...obviously...but she took notes, registered my issue with a number, and she told me they will call me back when they know more.
Will post news here.
Thx for you attn Moh!
Loving_NOTE_II said:
OH!!! now i remember the biggest change i did lately...
a couple of days ago...i installed a .apk file to open flash animated web sites...then i had to install Firefox, because ive read that it is the only one browser that can browse flash sites...after installing that small file...i downloaded it somewhere on a forum of developers...not here...i dont remember where...but i was happy because it worked...i can now see flash sites on firefox...
could be an issue with the sidebar??? mmmmmm
But...i repeat...I HAVE NEVER EVER seen the edit button since the first day i had the baby....
Click to expand...
Click to collapse
Backup your stuff, reinstall firmware (Kies or Odin).
Setup scripts might have failed on first startup.
Yes, factory reset restores your phone to its original state, so it deletes everything. However, things like contacts, messages, settings, call logs can be backed up easily though through Google and Samsung servers. Also make sure to backup your music, videos, pictures and other media files stored in your internal memory to your PC, as they will be deleted as well. So basically you can restore these things easily, the only thing that you have to restore manually are your apps.
(if you're rooted you can backup your apps and their data using Titanium backup and similar apps, but since you're not rooted you have to download and install them again if you decide to reset).
Who's your provider? My phone is branded by T-Mobile. It seems that the branded models of the n7105 all have this issue. Mine is 3 days out of the box and I'm having the same problem. No edit button and some apps doubled.
I've read similar issues in other forums - all with the 7105 Models
twofive said:
Backup your stuff, reinstall firmware (Kies or Odin).
Setup scripts might have failed on first startup.
Click to expand...
Click to collapse
thx for your attn twofive!
The startup fail could be a good point...mmm...
Please, give just a few words about reinstalling the firmware...
I just have to connect the phone with a PC with Kies...and then i have to choose 'firmware upgrade'?
Or i should do the hard reset from the phone menu then connect with pc and kies and proceed with the upgrade??
mmmm....need help on this...
MohJee said:
Yes, factory reset restores your phone to its original state, so it deletes everything. However, things like contacts, messages, settings, call logs can be backed up easily though through Google and Samsung servers. Also make sure to backup your music, videos, pictures and other media files stored in your internal memory to your PC, as they will be deleted as well. So basically you can restore these things easily, the only thing that you have to restore manually are your apps.
(if you're rooted you can backup your apps and their data using Titanium backup and similar apps, but since you're not rooted you have to download and install them again if you decide to reset).
Click to expand...
Click to collapse
Thx Moh...now i Have the complete view of my phone's future
as i wrote...the hard reset will do again the start up of the firmware automatically? or i have to connect with Kies later?
The factory reset should restore your phone as you first bought. (remember the first day you opened the phone, when it asked you to enter your google account, samsung account, dropbox account etc etc) that's what a factory reset does, it restores the phone to "factory" state-- hence the name. You don't have to connect to kies later.
If after factory reset you still have the problem, then that means that they gave you a buggy software, and you can tell them that.
To be honest? If I were in your position I would probably root my phone, find appropriate firmware in www.sammobile.com, and flash that in my phone through Odin. However, I didn't recommend this route to you as you seem to be inexperienced in doing this kind of stuff and it may void your warranty (or worse, brick your phone) if you don't know what you're doing. That's why I suggested factory reset, which can be done from the phone itself, it is perfectly safe to do, and doesn't require any experience to perform.

Can't press Google Play update or install button

HTC One X here had weird pixelating and freezing problems couple of weeks ago so we took it to the repair. They replaced almost everything, including the main board and we got it back just now. Works fine, but there's problems with Google Play. When trying to press update, it presses to the app. If trying to press update (just above the "remove" button) it presses remove instead and asks for the app removal. If trying to install new app and to press install, it doesn't do anything.
Is this because of the new android version they just rolled on to HTC One X or if they repaired it wrong, or replaced screen bits wrong or something? Really clueless here.
The phone is onrooted and on stock ROM, if that helps. Tried clearing data and the typical stuff, reboot, no luck. Before trying root and another ROM just asking if someone has similar problem, if not maybe we can take it back to the repair without unrooting work and such...
Did you try factory reset? If you don't want to do that then root, install titanium backup and uninstall the app, reboot then reinstall.
Sent from my LG-P769 using xda app-developers app
Nathan.7118391 said:
Did you try factory reset? If you don't want to do that then root, install titanium backup and uninstall the app, reboot then reinstall.
Sent from my LG-P769 using xda app-developers app
Click to expand...
Click to collapse
Hi, tried factory reset, didn't change a thing. Can't press update all, open or update buttons, it always chooses the space below it... for example in "My apps" view it selects the first app when trying to click "update all". In the app view, it selects "remove" when trying to click "update"... This issue seems to be only on Google Play, other apps work fine, even when tapping that same spot that is problematic in Google Play.
I don't know if I want to root yet, because if I'm going to send it to repair I have to do lots of work to unroot it (to remain warranty). But if it's the only option so be it. I wish the repair guys didn't mess something up last time. Other thing I'm guessing that the new stock ROM has some issues, but haven't seen reported them anywhere else...
What's the latest version of Google Play and where to get it? can I install new version of Google Play to unrooted system? Thanks in advance!
rollex said:
Hi, tried factory reset, didn't change a thing. Can't press update all, open or update buttons, it always chooses the space below it... for example in "My apps" view it selects the first app when trying to click "update all". In the app view, it selects "remove" when trying to click "update"... This issue seems to be only on Google Play, other apps work fine, even when tapping that same spot that is problematic in Google Play.
I don't know if I want to root yet, because if I'm going to send it to repair I have to do lots of work to unroot it (to remain warranty). But if it's the only option so be it. I wish the repair guys didn't mess something up last time. Other thing I'm guessing that the new stock ROM has some issues, but haven't seen reported them anywhere else...
What's the latest version of Google Play and where to get it? can I install new version of Google Play to unrooted system? Thanks in advance!
Click to expand...
Click to collapse
Gapps download: http://goo.im/gapps/
Make a backup first! Before you do anything made sure you can get back to this point. I think Google play is a part of the system partition so you can't uninstall without root. Bee careful, messing with that stuff can really make your life miserable if you can't troubleshoot!
Sent from my LG-P769 using xda app-developers app
Nathan.7118391 said:
Gapps download: http://goo.im/gapps/
Make a backup first! Before you do anything made sure you can get back to this point. I think Google play is a part of the system partition so you can't uninstall without root. Bee careful, messing with that stuff can really make your life miserable if you can't troubleshoot!
Sent from my LG-P769 using xda app-developers app
Click to expand...
Click to collapse
Thanks! Without root, backupping is not that simple I guess. Ended up using this. Trying the latest gapps for 4.2.2 right now.
I have the same problem, the Install/update button can not be pressed.
Have no effect.
Miui v5 4.2.28. SGS2 I9100.

Galaxy S4 will not boot past the load screen/Blue LoD

I tried to fix the google play store error by using the steps provided online (that seemed to work for most people) and now my phone will not boot past the initial galaxy screen. The screen goes blank and then I see a solid blue LED light at the top left of the phone.
I would like to know if backing up files at this point is possible, because I'm assuming the only true fix is a factory reset.
I was told that android has a built in fail-safe that would still allow me to access the files through a PC via USB. That has not worked for me. My computer shows nothing. I wonder if there is a way to reinstall just the android operating system (much like you would do with a windows pc) so that no files are erased and just the OS is reinstalled.
I've tried booting in safe mode, tapping the menu button doesn't do anything.
Any help/advice would be much appreciated. I'm ok with performing a factory reset, I'd just like to back up images and audio files before doing so.
Thanks
InsomniacoreDSPS said:
I tried to fix the google play store error by using the steps provided online (that seemed to work for most people) and now my phone will not boot past the initial galaxy screen. The screen goes blank and then I see a solid blue LED light at the top left of the phone.
I would like to know if backing up files at this point is possible, because I'm assuming the only true fix is a factory reset.
I was told that android has a built in fail-safe that would still allow me to access the files through a PC via USB. That has not worked for me. My computer shows nothing. I wonder if there is a way to reinstall just the android operating system (much like you would do with a windows pc) so that no files are erased and just the OS is reinstalled.
I've tried booting in safe mode, tapping the menu button doesn't do anything.
Any help/advice would be much appreciated. I'm ok with performing a factory reset, I'd just like to back up images and audio files before doing so.
Thanks
Click to expand...
Click to collapse
What play store error were you trying to fix and what exactly did you do to try and fix it?
It sure sounds like you've managed to wipe the internal memory clean. If so your only hope is to use Odin to restore it back to stock. If it works it'll work great but you will lose everything on the phone. Though again it really sounds like you have nothing on the phone.
The only other thing to try would be using Odin to flash a recovery. Then boot into recovery and see if you can back up the data partition. If that works you can use the recovery to reinstall a ROM.
Do people not do nandroid backup anymore?
☞ Sent from here☜???
The error I kept getting said "insufficient storage space available."
I had over 3 gigs of space left on my phone's internal memory.
I tried all of the obvious stuff before even seeking help online (clearing cache, making sure the system memory wasnt taken up).
Anytime my phone would attempt to update an app it would fail and remove the app entirely. Amazon Mobile was the first to go. It's only a 5Mb app and it said I didn't have enough storage space...yet I could download a 100Mb app I didn't already have and it would work fine.
I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working.
I'm pretty sure I know exactly what caused my phone not to be able to boot anymore though. Some people online had success using a google play store market fix app that is on the play store itself (not some sketchy site no one's ever heard of). I tried that, then when I rebooted it seems like my phone was bricked. A lot of people had said that app worked for their GS4's.
Any suggestions? I wish I could just reinstall android, get the files, then restore to factory conditions (if necessary).
I still have no idea what this problem is that you were trying to fix. I have never heard of this.
Still, using Odin to restore your phone to stock will work. Just flash the .tar file in Odin and it will be like you just took the phone out of the box.
Sent from your phone. You should be more careful where you leave that thing.
Skipjacks said:
I still have no idea what this problem is that you were trying to fix. I have never heard of this.
Still, using Odin to restore your phone to stock will work. Just flash the .tar file in Odin and it will be like you just took the phone out of the box.
Sent from your phone. You should be more careful where you leave that thing.
Click to expand...
Click to collapse
The number error that came up with apps failed to update was error 923, which is a pretty common one people had trouble with. I tried every solution I could find, and this is what happened
I wanna help you. I really do. But I can't do anything without knowing the step by step details of what you did to get to this point.
Without that info there is no way to help you back out of thsi without a full wipe. So you are stuck with using Odin to do a full restore.
Skipjacks said:
I wanna help you. I really do. But I can't do anything without knowing the step by step details of what you did to get to this point.
Without that info there is no way to help you back out of thsi without a full wipe. So you are stuck with using Odin to do a full restore.
Click to expand...
Click to collapse
The step by step details of what I did are a couple posts back (I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working).
After that I tried a couple of the apps on the google play store that are supposed to be 1 click fixes for the google play store update error. That was my mistake. A lot of people had success with those 1 click fixes, but thats what I believe bricked my phone. I would tell you which app specifically but I can't access my phone (obviously) and they won't come up on the PC version of Google Play search.
Thank you for your desire to help. Is there any other method of communication we could use that might be more efficient for me to be able to answer your questions? IM or fbook chat or something?
InsomniacoreDSPS said:
The step by step details of what I did are a couple posts back (I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working).
After that I tried a couple of the apps on the google play store that are supposed to be 1 click fixes for the google play store update error. That was my mistake. A lot of people had success with those 1 click fixes, but thats what I believe bricked my phone. I would tell you which app specifically but I can't access my phone (obviously) and they won't come up on the PC version of Google Play search.
Thank you for your desire to help. Is there any other method of communication we could use that might be more efficient for me to be able to answer your questions? IM or fbook chat or something?
Click to expand...
Click to collapse
I just gave up and wiped all data. I gotta have a working phone for work tomorrow. Trying to download the stock firmware for a full restore. It's taking FOREVER.
Revert to stock : Complete
Hate that I lost everything, but I shoulda been more responsible with backup in the first place. I am with my computers, typically am with my phone, but I was foolish enough to wait until I could get a great deal on a high capacity micro SD card...silly silly me.

Odd & problematic behaviour after 6.0 update Any ideas ?

First of all, I salute everybody that chips in to this comunity, active or less ! G'day, gents !
And now, to the problem(s) :
I have a stock 16g/2g D855 (Romania/Orange), no root, no tweaks, nothing, except an original battery change couple of months back.
My phone didn't take OTA updates, don't know why, but i've been updating it via PC Suite / Mobile Support Tool.
Last update was 5.0, all was fine.
Now, on the other hand, after the update to 6.0, a small hell broke loose.
First of all, until now, after the power on LG image, i had a small LG animation, now it has changed to some stupid Orange explosion crap + wallpaper. That doesn't bother me that much, but the fact that whatever wallpaper i choose, it changes it back to the Orange one right after restart...
Second, and third, and fourth & fifth ...
QuickCircle apps no longer work (even though they are activated and selected), so my "submarin"ish flip case is useless... Facedetection, no reaction... KnockCode, same thing, doesn't even lock the phone, no matter the security type. I can't even change my Display Off style anymore. Developer Options, gone, not available for this user (altough user is owner) and clicking hundreds of times on build no. doesn't do anything. Notification bar, no kind of available selection on it (like wifi or data, etc), except user & the notification button in the button bar doesn't even slide it down. Plus a couple more of these "small unfortunate events" :silly:
But the biggest problem is that when and if i turn on the wifi, the phone almost instantly restarts, and keeps doing so if i'm not fast on the touch and disable it (like split second after finshing boot) and thus becoming an unusable plastic...:crying:
So i've tried reinstalling the update, via Recovery Upgrade two times (all went smooth) but problems are still there. I'm starting to think that this might be a something wrong with the update. Eitherway, main concern is, what do i do now ? Wireless is 30% of my job...
Specifing that i'm pretty much a noobie at this kind of stuff, thank you all for taking the time to read about my problem !:highfive:
the software may be having some issues, i recommend that you download the kdz file for the software and flash it via flashtool, all problems should be fixed and the o2 bloat will be removed.
d855 kdz (30B):http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW4DCC3332TXAZRAB5452PI/D85530B_00_1217.kdz
lg flashtool:http://lgflashtool.com/download/LG-Flash-Tool-2014.zip
ModekXKay said:
the software may be having some issues, i recommend that you download the kdz file for the software and flash it via flashtool, all problems should be fixed and the o2 bloat will be removed.
d855 kdz (30B): csmgdl.lgmobile. com/dn/downloader.dev?fileKey=FW4DCC3332TXAZRAB5452PI/D85530B_00_1217.kdz
lg flashtool: lgflashtool. com/download/LG-Flash-Tool-2014.zip
Click to expand...
Click to collapse
Thank you for your reply
But doesn't this require root ?
And most of all, won't i lose everything ? Settings, accounts, contacts, data ? Or is there anyway to backup everything ?
andy_krt said:
Thank you for your reply
But doesn't this require root ?
And most of all, won't i lose everything ? Settings, accounts, contacts, data ? Or is there anyway to backup everything ?
Click to expand...
Click to collapse
It doesn't require root.
But it would certainly wipe everything including your internal sd. The only way is to take a backup using any app and moving the backup files temporarily to a pc or any other external storage.
Sent from my LG-D855 using XDA-Developers mobile app
Sreerag ag said:
It doesn't require root.
But it would certainly wipe everything including your internal sd. The only way is to take a backup using any app and moving the backup files temporarily to a pc or any other external storage.
Click to expand...
Click to collapse
Thank you for replying
Ok, seems logical. Any advice about some software that cand do that properly ?
I mean all & all. Accounts, passwords, contacts and so on...because I can't remember my Google account pass (or any other one for that matter) for the life of me, and the maps to the nav app are a pain to dld.
And besides that, can the backup be actually performed, since i can't access the Developer Debug Mode ?
andy_krt said:
Thank you for replying
Ok, seems logical. Any advice about some software that cand do that properly ?
I mean all & all. Accounts, passwords, contacts and so on...because I can't remember my Google account pass (or any other one for that matter) for the life of me, and the maps to the nav app are a pain to dld.
And besides that, can the backup be actually performed, since i can't access the Developer Debug Mode ?
Click to expand...
Click to collapse
There are many apps on the play store for taking backups. You can use the to take backups of apps, contacts, messages and so on.
However to backup accounts, passwords and app data you require a rooted device and could use titanium backup.
Sent from my LG-D855 using XDA-Developers mobile app
Sreerag ag said:
There are many apps on the play store for taking backups. You can use the to take backups of apps, contacts, messages and so on.
However to backup accounts, passwords and app data you require a rooted device and could use titanium backup.
Click to expand...
Click to collapse
Well then that's out of the question... Having no data plan, any Play Store installation is ruled out, could probably be done via PC Suite.
I've tried using Helium, doesn't do much good. I'm thinking about rooting the phone, but with my luck, i'll probably brick it.
I wonder if there's anyway to find my Google account pass...
L.E. according to devtester, LGD855 MyIMEI A6RRTN D85530C_00 (D85530C_00_0211) is the latest version for it, pretty much the same as my last update. So ,do i re.dld this one and flash it or i go with the D85530B_00_1217 from the Quick Download page ?
L.E.2 : So far i've tried both kdz files mentioned above, plus D85521C_00_1204.kdz (Lollipop). All unsuccesful. In Download Mode, using Flash Tool as is, selecting Normal than Start. The Marshmallows kdz show the exact same problems and Lollipop doesn't even want to install. It goes up tu 4% on Pc (0 on phone) and Retry appears until Exit.
Aw man, the truth MUST be out there...
Try thos link to fix the lg flash tool stuck at 4%
http://www.theandroidsoul.com/how-t...it-stops-at-4-while-flash-kdz-firmware-80205/
Dont sweat it too much, ive been in your situation before. It sucks but the community is always by your side to fix it!
ModekXKay said:
Try thos link to fix the lg flash tool stuck at 4%
www. theandroidsoul.com/how-to-fix-lg-flashtool-problem-when-it-stops-at-4-while-flash-kdz-firmware-80205
Dont sweat it too much, ive been in your situation before. It sucks but the community is always by your side to fix it!
Click to expand...
Click to collapse
Thanks for the link, but i managed to somehow solve the problem :good:
ok, so it took some time, but finally figured this bugger out.
For anyone that needs assistance in the future, let me know and i'll support you as much as i can.
It took me 2 crazy noobie a** days, and almost lost everything, but somehow i managed not to.
So, from the start, let me just say that Remember Password on FF was heaven for me.
Mainly, for not losing everything, you definetly NEED to know your Google account. For me it was setup before to back everything up, but somehow, i forgot the pass This is where i used my PC and logged in to G+ (again, thank God for pass remembering) and reset the pass by sms. Spot on !:victory:
Then connect your phone via usb and within PC Suite (Lg Bridge didn't work for me btw) drag & drop everything from Phone to PC. Apps, contacts, messages, all.
Next, the only sofware that actually worked in flashing my G3 was LGUP. Had some problems with it by not recognising my phone, but i found a version that worked.
Once that done, i removed the Sd Card, entered Download mode and tried flashing D85530B_00_1217.kdz (MM) by selecting Upgrade. That din't work. Same problems. Tried it again, but this time selecting Refurbish (wich wipes out everything) and voila ! Alive & kickin' !
Then it's just a matter of patience resetting your phone back. Enter the Google account with your freshly changed pass and the phone will basically ask you to restore itself back.
This was a long story short, but if anyone needs more detailed aspects, let me know.
The only thing i didn't figure out yet is why the Orange bloated kdz had Slow Mo option for camera and this standard one doesn't.
Thanks to everybody for their support and the community for hosting us !
Cheers:highfive:

Can't launch Spotify or Whatsapp (and probably other apps) [BUILD 14376]

Hey guys! As I mentioned in the title, these apps just won't start at all. Just a brief black screen and then I'm bounced back to start.
All other apps I've tried work fine (VLC, Steam, Facebook, Messenger, etc) but my two most important ones won't.:crying:
I have uninstalled them, restarted my phone, and reinstalled them, but that didn't fix anything.
And since I literally JUST got into this scene, I have no idea if the problem lies with my phone (Lumia 820), my firmware (10.0.14376.0), or in the latest updates to those two apps.
Any help would be much appreciated.
If the apps work for you, please tell me your configuration so I can start eliminating culprits, and if they don't, please tell me anyway so I can stop pulling my hair out because it's not just me :laugh:
UserNamist said:
Hey guys! As I mentioned in the title, these apps just won't start at all. Just a brief black screen and then I'm bounced back to start.
All other apps I've tried work fine (VLC, Steam, Facebook, Messenger, etc) but my two most important ones won't.:crying:
I have uninstalled them, restarted my phone, and reinstalled them, but that didn't fix anything.
And since I literally JUST got into this scene, I have no idea if the problem lies with my phone (Lumia 820), my firmware (10.0.14376.0), or in the latest updates to those two apps.
Any help would be much appreciated.
If the apps work for you, please tell me your configuration so I can start eliminating culprits, and if they don't, please tell me anyway so I can stop pulling my hair out because it's not just me :laugh:
Click to expand...
Click to collapse
Ive got facebook and messenger installed on 14376 ...they work fine but then I'm using a Lumia 950 , is your phone built for win 10 ?, I have noticed the fm radio interface no longer opens(whats left of it anyway) probably removed that last bit lol. nows theres no stock at all ...no RDS ...bummer.
my L730 is on the same build too.. but everything works perfectly (the bbm bugs on my L730 gone too).
where the app is installed? The SD card or on the phone? might be doing something about it..
Spotify and Whatsapp works fine on my Lumia 1020 RS 14376.0.
Whatsapp works fine in my 820 14376...
fer_cabr said:
Whatsapp works fine in my 820 14376...
Click to expand...
Click to collapse
Which device did you spoof your phone to to get windows 10?
xxxg01 said:
my L730 is on the same build too.. but everything works perfectly (the bbm bugs on my L730 gone too).
where the app is installed? The SD card or on the phone? might be doing something about it..
Click to expand...
Click to collapse
Whatsapp and Spotify are both installed on the device.. No SD card in the phone.
I don't know if it's relevant, but those were also the only two apps I had installed before I even upgraded....
I'm considering a "hard reset" but I don't know what that means, how to perform one, or what I'll lose in the process (files/settings don't matter, but I'd rather not go through the whole process of installing 10 on my unsupported phone again)
UserNamist said:
Which device did you spoof your phone to to get windows 10?
Click to expand...
Click to collapse
Lumia 950 XL
UserNamist said:
Whatsapp and Spotify are both installed on the device.. No SD card in the phone.
I don't know if it's relevant, but those were also the only two apps I had installed before I even upgraded....
I'm considering a "hard reset" but I don't know what that means, how to perform one, or what I'll lose in the process (files/settings don't matter, but I'd rather not go through the whole process of installing 10 on my unsupported phone again)
Click to expand...
Click to collapse
hard reset that simply reset with nokia/windows recovery tool that reset your Phone including back to the 1st OS that were installed to your phone. make sure you do back up everything you need before, that's the last option you have if any other else not fixing your whatsapp and spotify bug.
Alright, I finally got it working, but it took a factory reset.
Powered on phone with volume down button pressed until " ! " appeared on screen then entered the following button combination:
Code:
VOL UP + VOL DOWN + POWER + VOL DOWN
Wish I knew what caused it in the first place (the only thing I can think of is that it had something to do with the fact that they were installed before the upgrade to windows 10). Case closed.

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