Odd & problematic behaviour after 6.0 update Any ideas ? - G3 Q&A, Help & Troubleshooting

First of all, I salute everybody that chips in to this comunity, active or less ! G'day, gents !
And now, to the problem(s) :
I have a stock 16g/2g D855 (Romania/Orange), no root, no tweaks, nothing, except an original battery change couple of months back.
My phone didn't take OTA updates, don't know why, but i've been updating it via PC Suite / Mobile Support Tool.
Last update was 5.0, all was fine.
Now, on the other hand, after the update to 6.0, a small hell broke loose.
First of all, until now, after the power on LG image, i had a small LG animation, now it has changed to some stupid Orange explosion crap + wallpaper. That doesn't bother me that much, but the fact that whatever wallpaper i choose, it changes it back to the Orange one right after restart...
Second, and third, and fourth & fifth ...
QuickCircle apps no longer work (even though they are activated and selected), so my "submarin"ish flip case is useless... Facedetection, no reaction... KnockCode, same thing, doesn't even lock the phone, no matter the security type. I can't even change my Display Off style anymore. Developer Options, gone, not available for this user (altough user is owner) and clicking hundreds of times on build no. doesn't do anything. Notification bar, no kind of available selection on it (like wifi or data, etc), except user & the notification button in the button bar doesn't even slide it down. Plus a couple more of these "small unfortunate events" :silly:
But the biggest problem is that when and if i turn on the wifi, the phone almost instantly restarts, and keeps doing so if i'm not fast on the touch and disable it (like split second after finshing boot) and thus becoming an unusable plastic...:crying:
So i've tried reinstalling the update, via Recovery Upgrade two times (all went smooth) but problems are still there. I'm starting to think that this might be a something wrong with the update. Eitherway, main concern is, what do i do now ? Wireless is 30% of my job...
Specifing that i'm pretty much a noobie at this kind of stuff, thank you all for taking the time to read about my problem !:highfive:

the software may be having some issues, i recommend that you download the kdz file for the software and flash it via flashtool, all problems should be fixed and the o2 bloat will be removed.
d855 kdz (30B):http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW4DCC3332TXAZRAB5452PI/D85530B_00_1217.kdz
lg flashtool:http://lgflashtool.com/download/LG-Flash-Tool-2014.zip

ModekXKay said:
the software may be having some issues, i recommend that you download the kdz file for the software and flash it via flashtool, all problems should be fixed and the o2 bloat will be removed.
d855 kdz (30B): csmgdl.lgmobile. com/dn/downloader.dev?fileKey=FW4DCC3332TXAZRAB5452PI/D85530B_00_1217.kdz
lg flashtool: lgflashtool. com/download/LG-Flash-Tool-2014.zip
Click to expand...
Click to collapse
Thank you for your reply
But doesn't this require root ?
And most of all, won't i lose everything ? Settings, accounts, contacts, data ? Or is there anyway to backup everything ?

andy_krt said:
Thank you for your reply
But doesn't this require root ?
And most of all, won't i lose everything ? Settings, accounts, contacts, data ? Or is there anyway to backup everything ?
Click to expand...
Click to collapse
It doesn't require root.
But it would certainly wipe everything including your internal sd. The only way is to take a backup using any app and moving the backup files temporarily to a pc or any other external storage.
Sent from my LG-D855 using XDA-Developers mobile app

Sreerag ag said:
It doesn't require root.
But it would certainly wipe everything including your internal sd. The only way is to take a backup using any app and moving the backup files temporarily to a pc or any other external storage.
Click to expand...
Click to collapse
Thank you for replying
Ok, seems logical. Any advice about some software that cand do that properly ?
I mean all & all. Accounts, passwords, contacts and so on...because I can't remember my Google account pass (or any other one for that matter) for the life of me, and the maps to the nav app are a pain to dld.
And besides that, can the backup be actually performed, since i can't access the Developer Debug Mode ?

andy_krt said:
Thank you for replying
Ok, seems logical. Any advice about some software that cand do that properly ?
I mean all & all. Accounts, passwords, contacts and so on...because I can't remember my Google account pass (or any other one for that matter) for the life of me, and the maps to the nav app are a pain to dld.
And besides that, can the backup be actually performed, since i can't access the Developer Debug Mode ?
Click to expand...
Click to collapse
There are many apps on the play store for taking backups. You can use the to take backups of apps, contacts, messages and so on.
However to backup accounts, passwords and app data you require a rooted device and could use titanium backup.
Sent from my LG-D855 using XDA-Developers mobile app

Sreerag ag said:
There are many apps on the play store for taking backups. You can use the to take backups of apps, contacts, messages and so on.
However to backup accounts, passwords and app data you require a rooted device and could use titanium backup.
Click to expand...
Click to collapse
Well then that's out of the question... Having no data plan, any Play Store installation is ruled out, could probably be done via PC Suite.
I've tried using Helium, doesn't do much good. I'm thinking about rooting the phone, but with my luck, i'll probably brick it.
I wonder if there's anyway to find my Google account pass...
L.E. according to devtester, LGD855 MyIMEI A6RRTN D85530C_00 (D85530C_00_0211) is the latest version for it, pretty much the same as my last update. So ,do i re.dld this one and flash it or i go with the D85530B_00_1217 from the Quick Download page ?
L.E.2 : So far i've tried both kdz files mentioned above, plus D85521C_00_1204.kdz (Lollipop). All unsuccesful. In Download Mode, using Flash Tool as is, selecting Normal than Start. The Marshmallows kdz show the exact same problems and Lollipop doesn't even want to install. It goes up tu 4% on Pc (0 on phone) and Retry appears until Exit.
Aw man, the truth MUST be out there...

Try thos link to fix the lg flash tool stuck at 4%
http://www.theandroidsoul.com/how-t...it-stops-at-4-while-flash-kdz-firmware-80205/
Dont sweat it too much, ive been in your situation before. It sucks but the community is always by your side to fix it!

ModekXKay said:
Try thos link to fix the lg flash tool stuck at 4%
www. theandroidsoul.com/how-to-fix-lg-flashtool-problem-when-it-stops-at-4-while-flash-kdz-firmware-80205
Dont sweat it too much, ive been in your situation before. It sucks but the community is always by your side to fix it!
Click to expand...
Click to collapse
Thanks for the link, but i managed to somehow solve the problem :good:

ok, so it took some time, but finally figured this bugger out.
For anyone that needs assistance in the future, let me know and i'll support you as much as i can.
It took me 2 crazy noobie a** days, and almost lost everything, but somehow i managed not to.
So, from the start, let me just say that Remember Password on FF was heaven for me.
Mainly, for not losing everything, you definetly NEED to know your Google account. For me it was setup before to back everything up, but somehow, i forgot the pass This is where i used my PC and logged in to G+ (again, thank God for pass remembering) and reset the pass by sms. Spot on !:victory:
Then connect your phone via usb and within PC Suite (Lg Bridge didn't work for me btw) drag & drop everything from Phone to PC. Apps, contacts, messages, all.
Next, the only sofware that actually worked in flashing my G3 was LGUP. Had some problems with it by not recognising my phone, but i found a version that worked.
Once that done, i removed the Sd Card, entered Download mode and tried flashing D85530B_00_1217.kdz (MM) by selecting Upgrade. That din't work. Same problems. Tried it again, but this time selecting Refurbish (wich wipes out everything) and voila ! Alive & kickin' !
Then it's just a matter of patience resetting your phone back. Enter the Google account with your freshly changed pass and the phone will basically ask you to restore itself back.
This was a long story short, but if anyone needs more detailed aspects, let me know.
The only thing i didn't figure out yet is why the Orange bloated kdz had Slow Mo option for camera and this standard one doesn't.
Thanks to everybody for their support and the community for hosting us !
Cheers:highfive:

Related

[Q] SIDE BAR for multi windows problem

Hi all ...i am new here...
well...got a problem with my note II...
My muiltiview side bar doesn't have an edit button at the bottom like must I've seen around on YouTube. :crying:
Also...on my side bar i have some apps DOUBLED...and it should have been my mistake....but i didnt notice when i did it...also...
I WAS SURE I HAD THE YOU TUBE APP on the bar...
now i dont have it anymore...again, maybe i have deleted it by mistake...
i had this device from vodafone italy, and all the soft upgrades looks ok...
any ideas?
thx in advance!
Loving_NOTE_II said:
Hi all ...i am new here...
well...got a problem with my note II...
My muiltiview side bar doesn't have an edit button at the bottom like must I've seen around on YouTube. :crying:
Also...on my side bar i have some apps DOUBLED...and it should have been my mistake....but i didnt notice when i did it...also...
I WAS SURE I HAD THE YOU TUBE APP on the bar...
now i dont have it anymore...again, maybe i have deleted it by mistake...
i had this device from vodafone italy, and all the soft upgrades looks ok...
any ideas?
thx in advance!
Click to expand...
Click to collapse
i am gonna add a pic of mi side bar...IT IS COMPLETE...no more appz in there...and no damn EDIT BUTTON
Did you flash something?
Sent from my GT-N7100 using xda premium
Grab the bar and pull it down so it's on the bottom of your screen instead of on the left side. Do you have an edit button now?
MohJee said:
Did you flash something?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
thx moh for the reply...oh well...what you mean 'flash something'?? is it an advanced operation for developers?
I really i didnt anything like that
Kiahnlliya said:
Grab the bar and pull it down so it's on the bottom of your screen instead of on the left side. Do you have an edit button now?
Click to expand...
Click to collapse
Hi Kia...nothing happens tried anyway
ANOTHER STRANGE THING...I DIDNT CHANGE ANYTHING...but now...the side bar has changed!!!
I just restarted the device...
give a look here and give a look to the other screenshot i posted before
screenshot 1: two gmail icons
screenshot 2: 2 videoplayer icons
no reason for this
OH!!! now i remember the biggest change i did lately...
a couple of days ago...i installed a .apk file to open flash animated web sites...then i had to install Firefox, because ive read that it is the only one browser that can browse flash sites...after installing that small file...i downloaded it somewhere on a forum of developers...not here...i dont remember where...but i was happy because it worked...i can now see flash sites on firefox...
could be an issue with the sidebar??? mmmmmm
But...i repeat...I HAVE NEVER EVER seen the edit button since the first day i had the baby....
This is strange indeed. Your warranty should covers software issues right? If so, you can take it to them and tell them the problem.
But first you should do a Factory Reset of the phone and see if it solves it (warning: this will delete your data).
You could also flash a new stock rom that has the sidebar working properly over your existing rom.
MohJee said:
This is strange indeed. Your warranty should covers software issues right? If so, you can take it to them and tell them the problem.
But first you should do a Factory Reset of the phone and see if it solves it (warning: this will delete your data).
You could also flash a new stock rom that has the sidebar working properly over your existing rom.
Click to expand...
Click to collapse
oh gosh!!!
you're the second that suggests a Factory Reset...i didnt think i needed it...mmmm.....
My warranty should cover the issue...as the i bought the phone 10 days ago...
With the Factory Reset i loose everything? Installed appz...contact numbers...settings and so on?
I contacted samsung italy by phone, the girl didnt understand a ****...obviously...but she took notes, registered my issue with a number, and she told me they will call me back when they know more.
Will post news here.
Thx for you attn Moh!
Loving_NOTE_II said:
OH!!! now i remember the biggest change i did lately...
a couple of days ago...i installed a .apk file to open flash animated web sites...then i had to install Firefox, because ive read that it is the only one browser that can browse flash sites...after installing that small file...i downloaded it somewhere on a forum of developers...not here...i dont remember where...but i was happy because it worked...i can now see flash sites on firefox...
could be an issue with the sidebar??? mmmmmm
But...i repeat...I HAVE NEVER EVER seen the edit button since the first day i had the baby....
Click to expand...
Click to collapse
Backup your stuff, reinstall firmware (Kies or Odin).
Setup scripts might have failed on first startup.
Yes, factory reset restores your phone to its original state, so it deletes everything. However, things like contacts, messages, settings, call logs can be backed up easily though through Google and Samsung servers. Also make sure to backup your music, videos, pictures and other media files stored in your internal memory to your PC, as they will be deleted as well. So basically you can restore these things easily, the only thing that you have to restore manually are your apps.
(if you're rooted you can backup your apps and their data using Titanium backup and similar apps, but since you're not rooted you have to download and install them again if you decide to reset).
Who's your provider? My phone is branded by T-Mobile. It seems that the branded models of the n7105 all have this issue. Mine is 3 days out of the box and I'm having the same problem. No edit button and some apps doubled.
I've read similar issues in other forums - all with the 7105 Models
twofive said:
Backup your stuff, reinstall firmware (Kies or Odin).
Setup scripts might have failed on first startup.
Click to expand...
Click to collapse
thx for your attn twofive!
The startup fail could be a good point...mmm...
Please, give just a few words about reinstalling the firmware...
I just have to connect the phone with a PC with Kies...and then i have to choose 'firmware upgrade'?
Or i should do the hard reset from the phone menu then connect with pc and kies and proceed with the upgrade??
mmmm....need help on this...
MohJee said:
Yes, factory reset restores your phone to its original state, so it deletes everything. However, things like contacts, messages, settings, call logs can be backed up easily though through Google and Samsung servers. Also make sure to backup your music, videos, pictures and other media files stored in your internal memory to your PC, as they will be deleted as well. So basically you can restore these things easily, the only thing that you have to restore manually are your apps.
(if you're rooted you can backup your apps and their data using Titanium backup and similar apps, but since you're not rooted you have to download and install them again if you decide to reset).
Click to expand...
Click to collapse
Thx Moh...now i Have the complete view of my phone's future
as i wrote...the hard reset will do again the start up of the firmware automatically? or i have to connect with Kies later?
The factory reset should restore your phone as you first bought. (remember the first day you opened the phone, when it asked you to enter your google account, samsung account, dropbox account etc etc) that's what a factory reset does, it restores the phone to "factory" state-- hence the name. You don't have to connect to kies later.
If after factory reset you still have the problem, then that means that they gave you a buggy software, and you can tell them that.
To be honest? If I were in your position I would probably root my phone, find appropriate firmware in www.sammobile.com, and flash that in my phone through Odin. However, I didn't recommend this route to you as you seem to be inexperienced in doing this kind of stuff and it may void your warranty (or worse, brick your phone) if you don't know what you're doing. That's why I suggested factory reset, which can be done from the phone itself, it is perfectly safe to do, and doesn't require any experience to perform.

Google Syncing Issues, Plz Help!!!

Hey guys,
I would like to start by apoligizing if there is a thread relating to this issue, but i have searched the forums and couldn't find a solution. The problems i am having is that Google just will not sync on my phone ATT Galaxy S3. I lost all contacts, google play, and google talk. nothing is working anymore.
Recently i tried to install "freedom" on the phone to get free in app purchases. then installed localepicker. now removed the locale picker and the freedom app and i am not sure if this is what caused the problem.
I dont know alot about all this rooting and flashing and stuff like that... i rooted the phone a very simple way from this website just to get game gaurdian on the phone to mess around with games.
So if anybody could helo with my problem thta would be excellent.
Thank you very Much.
Namikaze Minato said:
Hey guys,
I would like to start by apoligizing if there is a thread relating to this issue, but i have searched the forums and couldn't find a solution. The problems i am having is that Google just will not sync on my phone ATT Galaxy S3. I lost all contacts, google play, and google talk. nothing is working anymore.
Recently i tried to install "freedom" on the phone to get free in app purchases. then installed localepicker. now removed the locale picker and the freedom app and i am not sure if this is what caused the problem.
I dont know alot about all this rooting and flashing and stuff like that... i rooted the phone a very simple way from this website just to get game gaurdian on the phone to mess around with games.
So if anybody could helo with my problem thta would be excellent.
Thank you very Much.
Click to expand...
Click to collapse
When you go in settings and add account, do you get an error? Also, do you set it to manually sync or automatic?
Did it randomly stop or it was after flashing?
BWolf56 said:
When you go in settings and add account, do you get an error? Also, do you set it to manually sync or automatic?
Did it randomly stop or it was after flashing?
Click to expand...
Click to collapse
Can not establish a reliable connection to the server.
This could be a temporary problem or your Android device may not be provisioned for data services. If it continues Call Customer Servic .
Thats is the message that I keep getting. And i noticed it this morning after I deleted all that freedom/locale pocket stuff. The Internet still works, it's just it refuses to sync the Google account.
Thanks again for taking the time to help me.
Namikaze Minato said:
Can not establish a reliable connection to the server.
This could be a temporary problem or your Android device may not be provisioned for data services. If it continues Call Customer Servic .
Thats is the message that I keep getting. And i noticed it this morning after I deleted all that freedom/locale pocket stuff. The Internet still works, it's just it refuses to sync the Google account.
Thanks again for taking the time to help me.
Click to expand...
Click to collapse
When you look at your signal, is it grey? When it is colored (blue most of the time), then it's connecting with Google, if grey, it's not.
I did a little google search (can go a long way ) and found a few solutions:
1- Just restart the phone without the SIM card, and connect to some WiFi network, so you can login to your Google Account. It will log you into the account, and then you can put the SIM card back.
2- Add YouTube app and login with gmail account
Go into Gmail App and add account if needed.
Sign into Gmail account wither username and password
Go through login process
3- Hard reset your phone. You will lose all information that is currently on your phone when you do this.
Select Settings -> Security -> Factory Data Reset
Once the phone reboots, input your google account information when the phone asks for it.
BWolf56 said:
When you look at your signal, is it grey? When it is colored (blue most of the time), then it's connecting with Google, if grey, it's not.
I did a little google search (can go a long way ) and found a few solutions:
1- Just restart the phone without the SIM card, and connect to some WiFi network, so you can login to your Google Account. It will log you into the account, and then you can put the SIM card back.
2- Add YouTube app and login with gmail account
Go into Gmail App and add account if needed.
Sign into Gmail account wither username and password
Go through login process
3- Hard reset your phone. You will lose all information that is currently on your phone when you do this.
Select Settings -> Security -> Factory Data Reset
Once the phone reboots, input your google account information when the phone asks for it.
Click to expand...
Click to collapse
Tried step #1 and #2. None of these work. Just a quick question before Itry step #3 . Will it cause to brick my phone? The only reason I am asking is because the phone is rooted, by one of the methods on this site. That is my only worry, will anything happen if I do it that way or doni have to go threw Odin and that whole process again? Once again thanks for the help.
Namikaze Minato said:
Tried step #1 and #2. None of these work. Just a quick question before Itry step #3 . Will it cause to brick my phone? The only reason I am asking is because the phone is rooted, by one of the methods on this site. That is my only worry, will anything happen if I do it that way or doni have to go threw Odin and that whole process again? Once again thanks for the help.
Click to expand...
Click to collapse
No you won't brick your phone. Although, make a backup first.
BWolf56 said:
No you won't brick your phone. Although, make a backup first.
Click to expand...
Click to collapse
Thanks a lot. When you say back up - you just mean pull all the pics off and put them on my comp, right? Like i said before I'm a noob to the whole android rooting process and things of its nature. Thanks again.
Namikaze Minato said:
Thanks a lot. When you say back up - you just mean pull all the pics off and put them on my comp, right? Like i said before I'm a noob to the whole android rooting process and things of its nature. Thanks again.
Click to expand...
Click to collapse
You can go in recovery and make a nandroid backup. That will make a flashable image of your phone which you can get back to if something goes wrong.
BWolf56 said:
You can go in recovery and make a nandroid backup. That will make a flashable image of your phone which you can get back to if something goes wrong.
Click to expand...
Click to collapse
Wow. Ok I totally lost you there. I don't know how to make backups and flash stuff. Guess I'll just try to take off the pics and videos. And start from scratch again. I would love to have the latest JB update w/o all the bloatware that AT&T puts on it, but that a whole other project in itself. Lol Thank you for all your help.
Namikaze Minato said:
Wow. Ok I totally lost you there. I don't know how to make backups and flash stuff. Guess I'll just try to take off the pics and videos. And start from scratch again. I would love to have the latest JB update w/o all the bloatware that AT&T puts on it, but that a whole other project in itself. Lol Thank you for all your help.
Click to expand...
Click to collapse
You might wanna take a hour or so to go read the stickied guides
BWolf56 said:
You might wanna take a hour or so to go read the stickied guides
Click to expand...
Click to collapse
Fantastic.... all your ideas did nothing...
Still experiencing the same problems. same error message. its like its blocking my phone from syncing. Maybe i deleted a file. I think the best bet would be to flash a whole new ROM or reboot the whole phone, and make it a fresh one.
Namikaze Minato said:
Fantastic.... all your ideas did nothing...
Still experiencing the same problems. same error message. its like its blocking my phone from syncing. Maybe i deleted a file. I think the best bet would be to flash a whole new ROM or reboot the whole phone, and make it a fresh one.
Click to expand...
Click to collapse
Do a backup and go back to stock. See if it works there. If not, it's a problem with your carrier, maybe even your sim card.

Galaxy S4 will not boot past the load screen/Blue LoD

I tried to fix the google play store error by using the steps provided online (that seemed to work for most people) and now my phone will not boot past the initial galaxy screen. The screen goes blank and then I see a solid blue LED light at the top left of the phone.
I would like to know if backing up files at this point is possible, because I'm assuming the only true fix is a factory reset.
I was told that android has a built in fail-safe that would still allow me to access the files through a PC via USB. That has not worked for me. My computer shows nothing. I wonder if there is a way to reinstall just the android operating system (much like you would do with a windows pc) so that no files are erased and just the OS is reinstalled.
I've tried booting in safe mode, tapping the menu button doesn't do anything.
Any help/advice would be much appreciated. I'm ok with performing a factory reset, I'd just like to back up images and audio files before doing so.
Thanks
InsomniacoreDSPS said:
I tried to fix the google play store error by using the steps provided online (that seemed to work for most people) and now my phone will not boot past the initial galaxy screen. The screen goes blank and then I see a solid blue LED light at the top left of the phone.
I would like to know if backing up files at this point is possible, because I'm assuming the only true fix is a factory reset.
I was told that android has a built in fail-safe that would still allow me to access the files through a PC via USB. That has not worked for me. My computer shows nothing. I wonder if there is a way to reinstall just the android operating system (much like you would do with a windows pc) so that no files are erased and just the OS is reinstalled.
I've tried booting in safe mode, tapping the menu button doesn't do anything.
Any help/advice would be much appreciated. I'm ok with performing a factory reset, I'd just like to back up images and audio files before doing so.
Thanks
Click to expand...
Click to collapse
What play store error were you trying to fix and what exactly did you do to try and fix it?
It sure sounds like you've managed to wipe the internal memory clean. If so your only hope is to use Odin to restore it back to stock. If it works it'll work great but you will lose everything on the phone. Though again it really sounds like you have nothing on the phone.
The only other thing to try would be using Odin to flash a recovery. Then boot into recovery and see if you can back up the data partition. If that works you can use the recovery to reinstall a ROM.
Do people not do nandroid backup anymore?
☞ Sent from here☜???
The error I kept getting said "insufficient storage space available."
I had over 3 gigs of space left on my phone's internal memory.
I tried all of the obvious stuff before even seeking help online (clearing cache, making sure the system memory wasnt taken up).
Anytime my phone would attempt to update an app it would fail and remove the app entirely. Amazon Mobile was the first to go. It's only a 5Mb app and it said I didn't have enough storage space...yet I could download a 100Mb app I didn't already have and it would work fine.
I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working.
I'm pretty sure I know exactly what caused my phone not to be able to boot anymore though. Some people online had success using a google play store market fix app that is on the play store itself (not some sketchy site no one's ever heard of). I tried that, then when I rebooted it seems like my phone was bricked. A lot of people had said that app worked for their GS4's.
Any suggestions? I wish I could just reinstall android, get the files, then restore to factory conditions (if necessary).
I still have no idea what this problem is that you were trying to fix. I have never heard of this.
Still, using Odin to restore your phone to stock will work. Just flash the .tar file in Odin and it will be like you just took the phone out of the box.
Sent from your phone. You should be more careful where you leave that thing.
Skipjacks said:
I still have no idea what this problem is that you were trying to fix. I have never heard of this.
Still, using Odin to restore your phone to stock will work. Just flash the .tar file in Odin and it will be like you just took the phone out of the box.
Sent from your phone. You should be more careful where you leave that thing.
Click to expand...
Click to collapse
The number error that came up with apps failed to update was error 923, which is a pretty common one people had trouble with. I tried every solution I could find, and this is what happened
I wanna help you. I really do. But I can't do anything without knowing the step by step details of what you did to get to this point.
Without that info there is no way to help you back out of thsi without a full wipe. So you are stuck with using Odin to do a full restore.
Skipjacks said:
I wanna help you. I really do. But I can't do anything without knowing the step by step details of what you did to get to this point.
Without that info there is no way to help you back out of thsi without a full wipe. So you are stuck with using Odin to do a full restore.
Click to expand...
Click to collapse
The step by step details of what I did are a couple posts back (I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working).
After that I tried a couple of the apps on the google play store that are supposed to be 1 click fixes for the google play store update error. That was my mistake. A lot of people had success with those 1 click fixes, but thats what I believe bricked my phone. I would tell you which app specifically but I can't access my phone (obviously) and they won't come up on the PC version of Google Play search.
Thank you for your desire to help. Is there any other method of communication we could use that might be more efficient for me to be able to answer your questions? IM or fbook chat or something?
InsomniacoreDSPS said:
The step by step details of what I did are a couple posts back (I tried online suggestions like removing my google account from my phone, reverting the app store back to the stock version, re-adding the google account, then rebooting, and then my phone stopped working).
After that I tried a couple of the apps on the google play store that are supposed to be 1 click fixes for the google play store update error. That was my mistake. A lot of people had success with those 1 click fixes, but thats what I believe bricked my phone. I would tell you which app specifically but I can't access my phone (obviously) and they won't come up on the PC version of Google Play search.
Thank you for your desire to help. Is there any other method of communication we could use that might be more efficient for me to be able to answer your questions? IM or fbook chat or something?
Click to expand...
Click to collapse
I just gave up and wiped all data. I gotta have a working phone for work tomorrow. Trying to download the stock firmware for a full restore. It's taking FOREVER.
Revert to stock : Complete
Hate that I lost everything, but I shoulda been more responsible with backup in the first place. I am with my computers, typically am with my phone, but I was foolish enough to wait until I could get a great deal on a high capacity micro SD card...silly silly me.

[Q] McAfee kill switch and PIN problems

After I upgraded my LG G3 to 5.0 I decided to downgrade it back down to 4.4.2 because 5.0 was crashing randomly. After I got 4.4.2 installed back onto the phone, McAfee shows up automatically and wants a PIN. I never made one.
I can't factory reset the device, it tells me the kill switch is disabled. Also, USB download mode is also disabled by McAfee. I'm at a loss, what do I do?
I've tried 123456 and 000000 as some other members have tried, but they don't work.
Jaradice said:
After I upgraded my LG G3 to 5.0 I decided to downgrade it back down to 4.4.2 because 5.0 was crashing randomly. After I got 4.4.2 installed back onto the phone, McAfee shows up automatically and wants a PIN. I never made one.
I can't factory reset the device, it tells me the kill switch is disabled. Also, USB download mode is also disabled by McAfee. I'm at a loss, what do I do?
I've tried 123456 and 000000 as some other members have tried, but they don't work.
Click to expand...
Click to collapse
I have the same problem, did you find the solution? please help me:crying:
Try flashing tot file for your model
montresor60 said:
Try flashing tot file for your model
Click to expand...
Click to collapse
when i put the phone in dowload mode, this say that has been desible by killer switch
Try this:
- Go to: https://www.mcafeemobilesecurity.com.
- Click Forgot your PIN at the top of the page.
- A link with PIN reset instructions is the sent to your registered email.
- Follow the instructions to reset the PIN.
Jaradice said:
After I upgraded my LG G3 to 5.0 I decided to downgrade it back down to 4.4.2 because 5.0 was crashing randomly. After I got 4.4.2 installed back onto the phone, McAfee shows up automatically and wants a PIN. I never made one.
I can't factory reset the device, it tells me the kill switch is disabled. Also, USB download mode is also disabled by McAfee. I'm at a loss, what do I do?
I've tried 123456 and 000000 as some other members have tried, but they don't work.
Click to expand...
Click to collapse
Hi. I think I can help you. Because I have the same problem ago and I solved it.
The way is :
1、reboot your phone again and again until mcafee not auto-start (trust me you can )
2、if you into the system without mcafee successful,Congratulations on your!You have achieved half of success!
3、download towelroot and installed to root your phone
4、after that. Your phone will restart ,then you have the same work likes step 1
5、download TitaniumBackup and installed,then find mcafee on TitaniumBackupal and unInstalled
6、then your phone will work normal,good luck for you.
(I am sorry my English is poor because I am come from China)
xbustama said:
when i put the phone in dowload mode, this say that has been desible by killer switch
Click to expand...
Click to collapse
Of course. I did read your post but must have had a brain fart when responding.
Eenie_胜胜 said:
Hi. I think I can help you. Because I have the same problem ago and I solved it.
The way is :
1、reboot your phone again and again until mcafee not auto-start (trust me you can )
2、if you into the system without mcafee successful,Congratulations on your!You have achieved half of success!
3、download towelroot and installed to root your phone
4、after that. Your phone will restart ,then you have the same work likes step 1
5、download TitaniumBackup and installed,then find mcafee on TitaniumBackupal and unInstalled
6、then your phone will work normal,good luck for you.
(I am sorry my English is poor because I am come from China)
Click to expand...
Click to collapse
I will try it, thanks a lot
xbustama said:
I will try it, thanks a lot
Click to expand...
Click to collapse
I had to login and reset the PIN and it finally let me in. Now it's rooted and I got custom firmware on it. Great phone, but that McAfee crap shouldn't be a thing....
Thank you to everyone who tried to help
Kill Switch Disabled / Black Screen After Factory Data Reset
I just had this problem too; after Factory Data Reset ("FDR") from the "Settings" menu, I went thru setup, opened my Google Backup, watched my Apps reinstalling, then ended up with a black screen showing only the status indicators at the top, and the "Back" arrow at the bottom.
After trying hardware FDS a couple of times, I got a message saying "....Kill Switch Disabled" and then the black screen again.
It turned out that I had installed McAfee antivirus on my phone, including a feature (Kill Switch) which would prevent anyone who got hold of my phone from wiping it and re-selling it for someone else to use.
Once I realized this, all I had to do was log in to my McAfee for Android account from my computer and disable that setting. I don't remember the details of doing so, but it was fairly self-evident once I realized what was happening.
Good Luck
Eenie_胜胜 said:
Hi. I think I can help you. Because I have the same problem ago and I solved it.
The way is :
1、reboot your phone again and again until mcafee not auto-start (trust me you can )
2、if you into the system without mcafee successful,Congratulations on your!You have achieved half of success!
3、download towelroot and installed to root your phone
4、after that. Your phone will restart ,then you have the same work likes step 1
5、download TitaniumBackup and installed,then find mcafee on TitaniumBackupal and unInstalled
6、then your phone will work normal,good luck for you.
(I am sorry my English is poor because I am come from China)
Click to expand...
Click to collapse
i can reboot phone without mcafee auto-start but it can't install everythink. and it doesn't matter install from google play or other sources.
https://forum.xda-developers.com/lg...are-method-t3534946/post70470494#post70470494
While old, this is probably still relevant - I came here via a search, and found this to be the only way to resolve the McAfee lock. I was trying to downgrade an LG G3 D855 phone so that I could root it, and flashed a file that was supposed to be a stock ROM, D85510A_00.kdz, the oldest KitKat file for this phone. Big mistake, it had NcAfee installed and locked the phone. My McAfee was registered to an email address, and the only way to unlock it was to log on to "my" McAfee account, or have an email sent to this address. McAfee tech support had a very supportive attitude, but couldn't do anything as they didn't have the email address registered. They didn't know their own product too well, suggesting that if I managed to start in Safe Mode I could remove the McAfee app. Not so. Recovery and download modes reported that they had been disabled by the "kill switch". There was nothing I, or McAfee could do.
I came to this thread; the fundamental fact I learnt is that repeated rebooting eventually got the phone started without locking. It didn't work very well, presumably with McAfee using system resources as it tried to lock; it wasn't possible to install anything from the play store ("downloading" for 5 minutes or so until I gave up), and programs worked slowly and not very well with McAfee active and trying to do its thing.
The exact procedure listed here didn't work for me, but once I knew I could get into the phone by repeated restarting I could try anything; anyone reasonably familiar with Android should be able to cope with whatever the system throws up. I first installed Towelroot 3.0, which rooted the phone without needing a reboot I installed files by writing the .apks to the SD card on a computer. I installed the System 2 task manager, Titanium Backup application, and SuperSU at various times. I also installed Total Commander, my preferred file manager, though the built-in one might have been enough. The first thing to do to stop McAfee from undoing everything, once rooted to provide access to its file /system/priv-app/LGMcAfee.MobileSecurity.apk, was to stop the process with System2. (Until then I had done various things, but later found that McAfee had managed to undo them and resuscitate itself on next reboot.) After stopping the process, I deleted McAfee with Titanium Backup. That's the essential unlocking bit. I also installed the TWRP app and used it to flash the TWRP recovery. So I had a phone working well, rooted, with the earliest release of KitKat. Booting in factory reset mode and ignoring the warnings that everything will be deleted starts TWRP in the way I've been used to, and allowed me to restore a backup of the phone (or install a custom ROM).
[When repeatedly rebooting until McAfee doesn't kill, find something not very taxing to do, e.g. watch a video., so the time is not entirely wasted.]
[Added later]: instead of repeated rebooting, it's been suggested that if you manage to go to Settings > General after the boot process has finished but before McAfee has loaded (about 5"), McAfee will not fully start and you can do the root, terminate, remove process. As before the phone will be sluggish and not work properly, and the Play Store will not work, until McAfee is terminated. Put .apks on an SD card, or use a browser to download them from the phone.
[emoji106][emoji106]?[emoji106]?
Great example of perseverance and not giving up. I probably would've. [emoji37][emoji36]
Kudos.
LG G3 D851, crDroidAndroid v4.6 ROM, microG (NoGapps), MultiROM, XDA Legacy

Question Data restore after unsuccessful Android 12 update, bug 12 rkq1.211119.001, help is needed :(

Hi, I don't know if it's the right place to ask for help, but I'll still try.
A couple of days ago while travelling I updated my OnePlus 9 Pro with the latest update of Android 12 not knowing that update was apparently quite buggy as I found out later. Previously all updates have always run smoothly on my phones, so I wasn't really cautious about it. As a result after update phone didn't work anymore, it started always to vibrate after giving sim card PIN kinda trying to start (similar to the sound of whirring hard drive), but it couldn't go beyond the home screen's wallpaper. As I needed my phone, I had to choose "Format user data" under Wipe data from the boot menu as there weren't any other options under Wipe. I got a working phone after that, but I lost all my data.
So the question is: is there a way to restore videos and photos from the gallery (my photos weren't synchronizing to Google Photos) after this formatting? And more precisely, eg. by using DroidKit Data recovery tool I can perform only quick recovery unrooted, which doesn't find any files from the gallery. There is an option to perform a deep recovery, but for that I need to root my phone. Rooting apparently requires bootloader unlocking, which most likely wipes all phone data anyway without possibility to restore.
And more questions: would a deep recovery even find those gallery files, if the phone would be rooted? If bootloader unlocking wipes all data completely, so it wouldn't be possible to restore any data after that for sure? Is there an option to perform a deep scan without a phone being rooted? Is there an option to root without bootloader unlocking? There are some apps, which don't really do automatic rooting, and they aren't trustworthy, despite they say that they can root phones in seconds.
I definitely have learned from this recent experience, and I will do better in the future.
I think most likely it's not possible to restore my photos and videos I lost in this case, but I just had to ask to make sure, there are no more tricks I can use... Any thoughts? Thanks!
I would think there would be an app in the app store that would recover your photos and videos without root since they are to located in the root drive. It may take a few tries to find the right app. Good luck. That is why I routinely backup everything on my internal storage to the PC just for this reason.
Your storage is encrypted. There is no way to recover the files as the factory reset generated new keys when wiping the storage. Sorry for the bad news. Make sure to make backups before taking updates in the future is all anyone can suggest.
EtherealRemnant said:
Your storage is encrypted. There is no way to recover the files as the factory reset generated new keys when wiping the storage. Sorry for the bad news. Make sure to make backups before taking updates in the future is all anyone can suggest.
Click to expand...
Click to collapse
Thank you for the reply! I just wonder, why then everywhere on so many websites they say, it's possible to recover data after factory reset? But as I tried it seems impossible as you say.
Just one example: https://www.hardreset.info/devices/...possible-to-recover-data-after-factory-reset/.
73ch61rl said:
Thank you for the reply! I just wonder, why then everywhere on so many websites they say, it's possible to recover data after factory reset? But as I tried it seems impossible as you say.
Just one example: https://www.hardreset.info/devices/...possible-to-recover-data-after-factory-reset/.
Click to expand...
Click to collapse
Then go after it......
The 8 Best Free Android Data Recovery Software [2023]
Is there any free Android data recovery software? Yes, 100%. The top 8 free Android data recovery software can help you recover deleted files from Android mobile phone carrying a Micro SD card.
recoverit.wondershare.com
73ch61rl said:
Thank you for the reply! I just wonder, why then everywhere on so many websites they say, it's possible to recover data after factory reset? But as I tried it seems impossible as you say.
Just one example: https://www.hardreset.info/devices/...possible-to-recover-data-after-factory-reset/.
Click to expand...
Click to collapse
I mean a lot of those places just copy and paste info to drive clicks. Android didn't always encrypt userdata.
TheGhost1951 said:
Then go after it......
The 8 Best Free Android Data Recovery Software [2023]
Is there any free Android data recovery software? Yes, 100%. The top 8 free Android data recovery software can help you recover deleted files from Android mobile phone carrying a Micro SD card.
recoverit.wondershare.com
Click to expand...
Click to collapse
I've tried many of those before, but they don't see gallery photos nor videos at all after phone factory reset, though they claim they can do that. What these apps can see and recover in my experience are call history, documents, audio files, sms (all of these things were recovered anyway from the phone backup), photos and videos from Whatsapp (which I don't need as its' chats were backed up before that update). Some of them offer a deep recovery (don't know what a deep scan would find in the end), which requires phone to be rooted, and that requires bootloader unlocking, which will wipe storage for good anyway, so basically all those apps are useless.
73ch61rl said:
I've tried many of those before, but they don't see gallery photos nor videos at all after phone factory reset, though they claim they can do that. What these apps can see and recover in my experience are call history, documents, audio files, sms (all of these things were recovered anyway from the phone backup), photos and videos from Whatsapp (which I don't need as its' chats were backed up before that update). Some of them offer a deep recovery (don't know what a deep scan would find in the end), which requires phone to be rooted, and that requires bootloader unlocking, which will wipe storage for good anyway, so basically all those apps are useless.
Click to expand...
Click to collapse
Then I am out of answers, sorry!
TheGhost1951 said:
Then I am out of answers, sorry!
Click to expand...
Click to collapse
Thank you for trying to help anyway!

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