[Q] Stock Telus desire WiFi problem - Desire Q&A, Help & Troubleshooting

(Regarding a stock Telus Desire with OTA update for 2.2 installed)
I'm sure this problem has been beat to death here before but I have not been able to find and explanation, let alone fix, for this issue.
The issue is that WiFi seems to drop its connection on occasion. Seemingly unrelated to signal strength, and on different routers. Additionally, and more troublesome, the WiFi icon stays on and the phone does not switch over to 3g, leaving the phone without any data connectivity.
I know this is a pretty common issue because I can find all kinds of references to it through Google (ironically), but I can not find an explanation for it or a solution.
I didn't have the phone for very long before the OTA update for 2.2 came out, but I don't recall the problem being as bad with 2.1. (might be my imagination though)
Currently I'm stuck toggling the WiFi on/off with a widget, but I'm afraid I might 'accidentally' throw my phone against a wall if I have to keep doing that.
Anyone able to explain the issue and suggest a solution?

Probably not your imagination.
I suppose this is Australian?
When 2.2 was pushed to the users, for some reason,many of them suffered a loss of wifi, and tooth. I suppose it was a radio glitch. Myself included. Who knows.
What I did, was create a gold card for my SD
http://www.droid-den.com/android-guides/android-guide-how-to-create-a-gold-card
And flashed a stock ROM of version 2.29
Problem solved.
Of course, doing that, led me to custom ROMs.......

Thank you for the reply. Actually this is in Canada. I didn't loose my WiFi totally though as I have heard some have, but rather it is just glitchy.
I have no idea what a gold card for an SD is, but I will look it up.
I was sort of hoping there might be a solution that didn't involve root and custom roms.
Still though, is there anyone that will explain this issue (or provide a link to a thread in which there is an explanation).

Well, you don't have to do a custom ROM, I would suggest flashing a stock 2.29 htc Rom.
My Desire, was original stock form. (not branded to a provider). I took the "pushed update from HTC, and blam... no Wifi, tooth etc. Subsequent searches revealed a big problem with the update that was pushed.
So, I tried flashing a stock HTC 2.29 Froyo, then I found, I had to create a "gold card". Something HTC forgot to include.
Created gold card, updated to 2.29 (which I had to rename to "update.zip", and problems solved.
Custom Roms came later....

Related

WIFI wont work on Desire....says turning on then....error.

rooted mine my bros and bros girlfriends desires...
all went fine, no problems.
then my bros girlfriends started doing this thing and would'nt connect to wifi...it says turning on then error.
i thought ok, its an old rom version updated to the latest along with the latest radio 5.20 (or whatever it is ) and still the same....
ok...must be the rom...tried opendesire, which is working perfect on my phone and its still not working....
so to shortlist the problem is when i try connect to wifi it says turning on...then error...and wont even turn on...
definately not the rom.
definitely not the radio.
anyone got any ideas?
i tried to flash back to stock RUU but it would not let me "update" it with an HTC ruu a europe RUU and even a TMO UK ruu....
just kept saying cant update....
so anyone got any suggestions?
thanks!!
The same problem with me. I flash several ROMs, but no change. I think it's hardware fault.
Full wipe before flashing new roms? Have you tried a FroYo sense rom?
Sent from my HTC Desire
Now i use office 2.2 ROM, the same problem.
ye wiped and everything.
i cant even flash a RUU package which is gay!!
ill try a few other things and see if i can get it to work....and then maybe just send it back for repair or something.
I seem to have the same issue did anyone have any luck?
Just to give more background to me issue:
I've come up against a weird bug\issue\failure.
I've been running Leedriod ROM for a while with very very few issues. I upgraded to 2.0c over the weekend & everything was working fine.
This morning however neither my wifi or bluetooth is work.
Wifi tries to start but I simply get "Error" in Setting-->Wirless & Network-->Wi-Fi
My bluetooth has also stop working.
I'm not sure if this is related to the Leedroid ROM or potentially a hardware failure...
I have gone back to 1.9 (last know good backup) & I've done a complete fresh wipe & install of 2.0c. None of which I have had any luck with. I've also trawled the web and forums but nothing similar is popping up....
Any help or advice much appreciated...
IEArmand said:
Just to give more background to me issue:
I've come up against a weird bug\issue\failure.
I've been running Leedriod ROM for a while with very very few issues. I upgraded to 2.0c over the weekend & everything was working fine.
This morning however neither my wifi or bluetooth is work.
Wifi tries to start but I simply get "Error" in Setting-->Wirless & Network-->Wi-Fi
My bluetooth has also stop working.
I'm not sure if this is related to the Leedroid ROM or potentially a hardware failure...
I have gone back to 1.9 (last know good backup) & I've done a complete fresh wipe & install of 2.0c. None of which I have had any luck with. I've also trawled the web and forums but nothing similar is popping up....
Any help or advice much appreciated...
Click to expand...
Click to collapse
Didn't my advice in another thread work?
It sounds like you guys have what's called a usb-bricked phone.
Sent from my HTC Desire.
JustinTrouble said:
Didn't my advice in another thread work?
It sounds like you guys have what's called a usb-bricked phone.
Sent from my HTC Desire.
Click to expand...
Click to collapse
Sorry, mate...somewhere in my brain I thought I have replied to you. I tried the USB Brick Fix you suggested but no luck....
I'm beginning to think it's a hardware fail....
Normally means you didn't update with the gold card in the phone - you need this for ALL updates on previously branded phones...
What exactly is a USB brick? Does it brick the phone or just stop the USB from being able to update the phone?
Sent from my HTC Desire using Tapatalk
Hey, I have much the same issue, I've tried a whole lot of ROMs and none of them seem to make the wifi work.
As soon as I revert back to the original installation it's working as expected, but whenever the phone is flashed (with the updated radio too), wifi stops.
As far as I can tell, Bluetooth, GPS and 3G are fine, but wifi tries to connect states that it's "Acquiring IP Address" and then disconnects and starts the cycle again.
Any help would be greatly appreciated.
Thanks.
Do you use the gold card when updating?
Sent from my HTC Desire using Tapatalk
IEArmand said:
Sorry, mate...somewhere in my brain I thought I have replied to you. I tried the USB Brick Fix you suggested but no luck....
I'm beginning to think it's a hardware fail....
Click to expand...
Click to collapse
Hey, no worries!
Your symptoms definitely suggest your phone is "usb-bricked". What method did you try?
This is the best (and easiest): http://android.modaco.com/content/h...com/309939/usb-brick-rickrolled-b0rked-fixed/
I followed it myself with success some time ago.
If your phone is no longer rooted, you will need to root it. Else start with step 2.
EddyOS said:
Normally means you didn't update with the gold card in the phone - you need this for ALL updates on previously branded phones...
Click to expand...
Click to collapse
I've never used my gold card when updating my branded Vodafone Desire.
I only used the gold card for initially rooting my Desire!
aindow said:
What exactly is a USB brick? Does it brick the phone or just stop the USB from being able to update the phone?
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Sometimes when a update/flash goes wrong the Desire going in to a low level debugging mode, which we refer to as a "usb-bricked Desire".
You will observe the following symptoms:
* FM Radio Malfunction.
* Bluetooth Malfunction.
* Charging doesn't start immediately.
* Radio Malfunction.
* SD Card Malfunction.
* Unable to connect your phone using USB when booted into Android.
* Unable to connect your phone using USB in Custom/Pushed Recovery.
...other than this, the phone will work as expected.
So the WiFi problem is something different. I was directing my reply directly at IEArmand because we were chatting on a different thread.
JustinTrouble said:
Sometimes when a update/flash goes wrong the Desire going in to a low level debugging mode, which we refer to as a "usb-bricked Desire".
You will observe the following symptoms:
* FM Radio Malfunction.
* Bluetooth Malfunction.
* Charging doesn't start immediately.
* Radio Malfunction.
* SD Card Malfunction.
* Unable to connect your phone using USB when booted into Android.
* Unable to connect your phone using USB in Custom/Pushed Recovery.
...other than this, the phone will work as expected.
So the WiFi problem is something different. I was directing my reply directly at IEArmand because we were chatting on a different thread.
Click to expand...
Click to collapse
Thanks for the info, was just curious as my Desire, although now fully updated, didn't seem to like the latest RRU update file and couldn't be connected via USB. It's weird as disk mode and sync still work completely fine and it updated fine via OTA.
Sent from my HTC Desire using Tapatalk
Ok this is weird.....
Woke up this morning and found my Wifi and Bluetooth functions have returned!! I did not try anything last night so I'm at a loss to know what has fixed it.Functions did not return right after USB Brick fix but who knows...
Not much help to folk with this issue I'm afraid..
EddyOS said:
Normally means you didn't update with the gold card in the phone - you need this for ALL updates on previously branded phones...
Click to expand...
Click to collapse
Hey, I rooted my phone using the Unrevoked method, I didn't think I needed a Gold Card to complete this.
Maybe I read this incorrectly. Can I just repeat the process with the GC?
And...does the GC help with Rooting or Flashing?
Thanks.
That's rooting, you don't need a gold card for that. If you want to flash a generic ROM onto your branded Desire you'll need a gold card. If you want to flash a custom ROM, you just need to use a custom recovery (which you'll have thanks to unrEVOked)
As for JustinTrouble not needing one, I'm guessing it's just Orange users having issues then as most people need the gold card to stop the WiFi issue rearing its head

[Q] Unique WIFI problem

Hi all, I've done a search but can not find a similar problem.
I have Eclair 2.1 running on my Desire. It's rooted
The problem is I can not connect to my router (or any other router for that matter).
The phone does however recognise available wireless networks. Allows me to select my home network and enter the WEP but just doesn't connect. It also has a MAC address allocated on the phone.
One thing I am unsure of is when I try to enter the WEP key, just above the input box there is the drop-down option to select Key Index of which the options are 1, 2, 3 or 4. What does this mean?
I've also got the option to update the OS to Froyo 2.2. It's an OTA update and unfortunately my only option is to do t via 3G as I can't do WIFI (as stated above). Almost 90mb!!!
Will there be any issues with installing this update... considering this phone has been unlocked, Rooted and has ClockworkRecoveryMod?
Don't want to waste 90MB to find it doesn't work.
Just a suggestion. try disabling your router security and see if it connects then. If it does try using Mac address filtering instead so the desire will think it's just going onto an unsecure network.
Why would you want to take the official OTA upgrade to froyo at this time when there are a bajillion custom froyo, desire hd and gingerbread roms out there?
If you like htc sense and froyo, then i suggest you try leedroid. Its pimped up stock froyo. And you can download it onto your computer first. Plus its guaranteed to work.
If I'm not wrong, doing the OTA update will overwrite your hboot and recovery as well, thus unrooting your phone. And the newest hboots may be shackled down with more security that existing methods cannot unlock- your phone may become unrootable.
nanujra said:
Why would you want to take the official OTA upgrade to froyo at this time when there are a bajillion custom froyo, desire hd and gingerbread roms out there?
If you like htc sense and froyo, then i suggest you try leedroid. Its pimped up stock froyo. And you can download it onto your computer first. Plus its guaranteed to work.
If I'm not wrong, doing the OTA update will overwrite your hboot and recovery as well, thus unrooting your phone. And the newest hboots may be shackled down with more security that existing methods cannot unlock- your phone may become unrootable.
Click to expand...
Click to collapse
Unfortunately... very unfortunately indeed... I went through with the OTA update via ClockworkRecovery. I used the 'Apply SD Card/Update.zip' option before I read your reply.
I've bricked my phone!! It won't go bast the initial HTC screen.... just keeps rebooting. Yes... I'm kicking myself for it now.
I've lost recovery mode now. I can get into the initial bootloader screen but when you select the option for 'Recovery', I ust get a pic of a phone with a hazard sign [!]. Very bad. It doesn't repspond to anything and the only way to turn it off is to pull the battery.
Any suuggestions on how to fix or have I got a dud phone now?
managed to sort it out eventually. Phew!!
Still got the wifi issue though
I've changed the Router (o2 wirless box) settings from WEP to WPA/PSK.. also selected different channels and even tried it without any security on at all (open network)... but my phone still won't connect. It scans perfectly fine and finds the network. Just won't connect.
I thought the Froyo update might hep fix it but to no avail.
i'm never going to get to the bottom of this am I?

Custom ROM to fix wifi issues?

I bought a Defy second hand on ebay locked to T-Mobile UK. I don't have a T-Mobile SIM so I booted it up to test over wifi. However the wifi will only connect if I switch my router to G, and even when it does say it is connected I can't get on the net despite every other PC in the house working fine. I even changed the networks to open to rule out the security but with no luck.
Since I can't do an official update without a SIM (Or so the Motorola software tells me, I wonder what would happen if I went ahead) I was thinking of rooting and installing a custom ROM to see if this helps. However, obviously if I do this I won't be able to dispute the purchase on ebay so I want your advice before I plough on.
Do you think that a custom ROM will fix my wifi issue or is it more likely to be a faulty Defy that the seller has fobbed off on me?
Cheers.
from a technical point of view i dont think that the defy's hardware is faulty, i've heard of such wifi issues with some routers, even had some with mine with an early version of pays rom, so a custom rom will probably solve your problem.
and i recommend a custom rom over any official blur crapped software.
try miui.
Well I went ahead and put on the MIUI ROM but it has the same issue! Does this phone require a SIM to do anything? Do I need to be signed into a google account just to go on to the net?
windywoo said:
I bought a Defy second hand on ebay locked to T-Mobile UK. I don't have a T-Mobile SIM so I booted it up to test over wifi. However the wifi will only connect if I switch my router to G, and even when it does say it is connected I can't get on the net despite every other PC in the house working fine. I even changed the networks to open to rule out the security but with no luck.
Since I can't do an official update without a SIM (Or so the Motorola software tells me, I wonder what would happen if I went ahead) I was thinking of rooting and installing a custom ROM to see if this helps. However, obviously if I do this I won't be able to dispute the purchase on ebay so I want your advice before I plough on.
Do you think that a custom ROM will fix my wifi issue or is it more likely to be a faulty Defy that the seller has fobbed off on me?
Cheers.
Click to expand...
Click to collapse
I just updated my wife's defy to 2.2 this morning using MSU and it didn't have a SIM in it, it is for her birthday and i didn't want her to wonder why i wanted her SIM card.
All went smoothly.
Man i sugest first flash the nordic sbf FULL and after you flashed the sbf the play with custom roms like miui or cyanogen mine camed locked on orange i flashed the nordic 177 full sbf and after that it was all ok
RSDLite just gave me told me it failed when I tried the Nordic ROM.0x1700
I tried with the TMobile UK stock SBF file but it sticks in a boot loop between the Moto blur logo and TMobile. I flashed the 2.21 boot but no joy.
I flashed a T-MObile UK Froyo ROM and it boots and connects to open G wifi. Still no internet however.
i had the same problem connectiong to n-draft router, the connection got lost after some seconds. my solution was to edit the tiwlan.ini with root-explorer and change HT_Enable=0 to HT_Enable=1
you have to give the file write permission to save.
Chers for the tip, but now I discover this damn ROM is not rootable. At least, not with z4root.
Super one click did the job, but the file you mentioned already has HT_Enable = 1
***I managed to get the nor ROM to flash by running as admin and giving it a short name and putting it in the root directory! But guess what? Still no internet despite strong wifi signal. I don't know how to downgrade now to the original ROM. The one listed as T-Mobile UK 2.1 doesn't boot.
Now the phone isn't recognised by RSD at all. The white LED comes on though, there is some sign of life.
Bought a battery charger to charge the battery externally but still no joy when I plug the phone into a computer.
***nvm somehow it's working now. Flashing the nor ROM.
None of the SBF files seem to work now. Either I get a blank screen on boot or they get as far as the Moto logo (or android in the case of the nor rom) and loop.
Is it safe to flash other countries SBFs and then change the language?
can you try other people's wifi to see if you will encounter the same problem? if you don't then youneed to configure your router. flashing other country's sbf is ok, then use baseband switcher incase you have signal problems. wipe first before flashing

[Q] Disconnected because service is unavailable

Guys I am using HTC One X and facing a very frustrating problem. My data connection disconnects after every 10-15 minutes. When I go to the settings option it says ""Disconnected because service is unavailable"".. If I tap it to make it switch off and then tap it again to turn it on, it keeps saying the same thing "Disconnected because service is unavailable". The only method to make the data connection work gain is to
a) Switch to airplane mode, and then switch it back again to normal mode, and data connection would connect
b) Change the network connection mode to WCDMA (as its not available in my region, network goes off) and then turn it back to GSM or WCDMA/GSM (and the network comes back again) and data connects automatically....
I am not the only one facing this problem.. Check out these links too.
http://forum.xda-developers.com/show....php?t=1929388
http://forums.att.com/t5/Android-Dis...s/td-p/3230023
http://forum.vodafone.co.uk/t5/HTC-O...e/td-p/1522412
http://forum.xda-developers.com/show....php?t=2334591
Even if you go to google and type "HTC ONE X d" it will show the problem in suggestions too. My HTC One X is not rooted. Its running on JB and stock Sense ROM.
Can anyone help me out ??
1) I have checked other threads before creating this new thread because on other threads people are talking about rooting. I dont have a rooted and phone and I wont root it now.
2) I tried factory reset many times. It doesnt help.
3) I tried other SIM cards too. And face the same problem with other SIMs too.
4) I contacted my service provider too. APN are all correct. I dont face any problem with the same SIM and APN in my other handset (HTC Inc S)
That is very strange indeed.
Did you mess around with the kernels, as that seems to be, very often, messing with the radios.
If not then it might as well be factory error... I would recommend that you try flashing a custom rom like ARHD or if you are not on the WWE version, then you can download the newer WWE rom from the ARHD thread as well.
If that doesn't help, well then, you might wanna consider bringing it to a repair shop.
desmond1303 said:
That is very strange indeed.
Did you mess around with the kernels, as that seems to be, very often, messing with the radios.
If not then it might as well be factory error... I would recommend that you try flashing a custom rom like ARHD or if you are not on the WWE version, then you can download the newer WWE rom from the ARHD thread as well.
If that doesn't help, well then, you might wanna consider bringing it to a repair shop.
Click to expand...
Click to collapse
I havent messes with kernels. I havent rooted it either.. Its just like brand new one. I just factory reseted it before using it. and the problem started to occur. I factory reseted it gain but the problem still occurs..
I dont want to flash a custom rom on it as I am not very much into this rooting stuff. what is this WWE version ?
desmond1303 said:
That is very strange indeed.
Did you mess around with the kernels, as that seems to be, very often, messing with the radios.
If not then it might as well be factory error... I would recommend that you try flashing a custom rom like ARHD or if you are not on the WWE version, then you can download the newer WWE rom from the ARHD thread as well.
If that doesn't help, well then, you might wanna consider bringing it to a repair shop.
Click to expand...
Click to collapse
ok.. i installed a custom ROM (AOSP) and the problem disappeared. But i didnt liked the ROM so i came to Sense based ROM (ViperX) and the problem started again. So it seems that there is no problem with the phone itself. It shows this problem when running sense rom. Any help ??
Try ARHD

No SIM and Wi-Fi dropping issues

- vs985 -
About 3 days ago my phone started to have Wi-Fi disconnecting issues. I formatted everything outside of external sd card and put back the same rom I had installed with no previous issues, xdabbeb's 47a rooted following instructions 100% as I had previously. Still, wifi issues where it will connect / disconnect. Rebooting the phone or turning on / off wifi or even bluetooth has no effect. Complete randomness seems to "fix" it but wifi will only stay on for a few minutes at a time. Multiple other devices on my same network have no issues. Still, rebooted and even factory reset the router just to be sure. No change.
Something I thought was an isolated issue, I had a "no sim" message a few months ago and Verizon replaced my sim card and the problem seemed to go away. Today though, while trying another reformat, I got the "no sim" card on the initial setup screen and before even finishing the setup via wifi, the wifi disconnected multiple times.
I'm thinking hardware is to blame especially since there were no apps installed to conflict with the os software.
I'm really not wanting a new phone, should I look to replace the motherboard? I can diy it np. Or, should I bite the bullet and buy a ::shutter:: new phone.
Orrrr... is there anything else I should try software wise?
So since having issues and formatting down to internal storage and reinstalling the stock rooted 46a kdz with no positive results, I flashed the 10b and attempted to take the OTA's. The OTA's failed for 10b so I flashed the 24b and was able to take all the OTA's. I'm on 47a right now and haven't had any wifi issues. I'm going to give it a few days of usage to see if it's "fixed." Afterwards though, I plan to go back to the stock rooted 46a so I can use my rooted apps like titanium and hopefully find the issue still fixed. I do know there is a kingroot option for stock 47a, but I also find a lot of negativity about it's communication with sensitive data and installing apps behind the scene so I'd rather not go that route.
I'll keep updating in case anyone else has similar issues.

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