[Q] Disconnected because service is unavailable - HTC One X

Guys I am using HTC One X and facing a very frustrating problem. My data connection disconnects after every 10-15 minutes. When I go to the settings option it says ""Disconnected because service is unavailable"".. If I tap it to make it switch off and then tap it again to turn it on, it keeps saying the same thing "Disconnected because service is unavailable". The only method to make the data connection work gain is to
a) Switch to airplane mode, and then switch it back again to normal mode, and data connection would connect
b) Change the network connection mode to WCDMA (as its not available in my region, network goes off) and then turn it back to GSM or WCDMA/GSM (and the network comes back again) and data connects automatically....
I am not the only one facing this problem.. Check out these links too.
http://forum.xda-developers.com/show....php?t=1929388
http://forums.att.com/t5/Android-Dis...s/td-p/3230023
http://forum.vodafone.co.uk/t5/HTC-O...e/td-p/1522412
http://forum.xda-developers.com/show....php?t=2334591
Even if you go to google and type "HTC ONE X d" it will show the problem in suggestions too. My HTC One X is not rooted. Its running on JB and stock Sense ROM.
Can anyone help me out ??
1) I have checked other threads before creating this new thread because on other threads people are talking about rooting. I dont have a rooted and phone and I wont root it now.
2) I tried factory reset many times. It doesnt help.
3) I tried other SIM cards too. And face the same problem with other SIMs too.
4) I contacted my service provider too. APN are all correct. I dont face any problem with the same SIM and APN in my other handset (HTC Inc S)

That is very strange indeed.
Did you mess around with the kernels, as that seems to be, very often, messing with the radios.
If not then it might as well be factory error... I would recommend that you try flashing a custom rom like ARHD or if you are not on the WWE version, then you can download the newer WWE rom from the ARHD thread as well.
If that doesn't help, well then, you might wanna consider bringing it to a repair shop.

desmond1303 said:
That is very strange indeed.
Did you mess around with the kernels, as that seems to be, very often, messing with the radios.
If not then it might as well be factory error... I would recommend that you try flashing a custom rom like ARHD or if you are not on the WWE version, then you can download the newer WWE rom from the ARHD thread as well.
If that doesn't help, well then, you might wanna consider bringing it to a repair shop.
Click to expand...
Click to collapse
I havent messes with kernels. I havent rooted it either.. Its just like brand new one. I just factory reseted it before using it. and the problem started to occur. I factory reseted it gain but the problem still occurs..
I dont want to flash a custom rom on it as I am not very much into this rooting stuff. what is this WWE version ?

desmond1303 said:
That is very strange indeed.
Did you mess around with the kernels, as that seems to be, very often, messing with the radios.
If not then it might as well be factory error... I would recommend that you try flashing a custom rom like ARHD or if you are not on the WWE version, then you can download the newer WWE rom from the ARHD thread as well.
If that doesn't help, well then, you might wanna consider bringing it to a repair shop.
Click to expand...
Click to collapse
ok.. i installed a custom ROM (AOSP) and the problem disappeared. But i didnt liked the ROM so i came to Sense based ROM (ViperX) and the problem started again. So it seems that there is no problem with the phone itself. It shows this problem when running sense rom. Any help ??

Try ARHD

Related

HELP!! flashed ROM now phone has no service

I just flashed to a new ROM and now my phone is not picking up any networks. Its stuck with the ! mark on top, is my SIM card locked? any ideas on what I can do to change this? help is much appreciated guys, thanks
Maybe you need to enter your PIN or configure the network settings? Go to Start - Settings - Connections and start the Connection Setup. Restart.
DomFel said:
Maybe you need to enter your PIN or configure the network settings? Go to Start - Settings - Connections and start the Connection Setup. Restart.
Click to expand...
Click to collapse
thanks for the response, but i have already tried this and the problem still exists. I flashed to Duttys 3.1 Final ROM and am using radio version .03, have also used .05 but no luck with that either. It seems as though my phone is not even reading my SIM card. I called T mobile and they said that their network was fine and it just might be a problem with my phone. I have looked around the forums and havent seen anybody else with this type of problem.
Flash to your stock shipped rom w/radio, hard reset, then flash back to your cooked rom and radio of choice, hard reset.
65coupei6 said:
Flash to your stock shipped rom w/radio, hard reset, then flash back to your cooked rom and radio of choice, hard reset.
Click to expand...
Click to collapse
thanks, ill try that. i have hard SPL unsigned 1.93, will that make a difference when flashing back to my stock ROM? My stock was 1.34 or 1.35. Also, you list that your devise is SIM/Security Unlocked, is that already built in the phone or did you have to do that yourself? And how is your radio when you say its best for the Bay, I say this because I am from San Jose Cali and was wondering which radio version to get.
okay well that didnt work, i cant tell you how many time i flashed my phone so far, im startin to just give up and now thinkin the best way to just break my phone. well i put my SIM in my old N95 and it picks up a network, so do you think my diamond just locked my SIM card which is why its not finding any t mobile network? or could there be a problem with the antenna in the phone? please help me out guys, im getting desperate!!
out of interest, what ROM was it ?
fredfox_uk said:
out of interest, what ROM was it ?
Click to expand...
Click to collapse
Duttys 3.1 Final, and radio .16 i have tried radio's .03, .05, .08 so that cant be the problem. I have looked around in Duttys thread and found a few people reporting the same problem but there were no solutions that i came across to fixing it
In the band settings did you choose AUTO? Did you enable HSDPA in Connections?
Had the samw problem, just goto Settings > Phone, under band tab change the settings there. If its auto, choose gsm and so on..
Regards,
Carty..
Carty said:
Had the samw problem, just goto Settings > Phone, under band tab change the settings there. If its auto, choose gsm and so on..
Regards,
Carty..
Click to expand...
Click to collapse
thanks for the response ill try that, do you have to restart the phone when you switch those settings for it to kick in?
Kutthoat5150 said:
Duttys 3.1 Final, and radio .16 i have tried radio's .03, .05, .08 so that cant be the problem. I have looked around in Duttys thread and found a few people reporting the same problem but there were no solutions that i came across to fixing it
Click to expand...
Click to collapse
That's a little worrying for me - I'm using his V3 ROM, although with the BS14 radio, and as you say there are a few people with the same problem.
ya i just found the issue to my problem, i lose the signal to the network when i unplug my phone from my charger but it finds the signal when i plug it in. not sure why it does that, hopefully somebody can come up with a solution to this
Same ! Problem
Carty said:
Had the samw problem, just goto Settings > Phone, under band tab change the settings there. If its auto, choose gsm and so on..
Regards,
Carty..
Click to expand...
Click to collapse
Hi Guys,
I've got the same problem. Changing band doesnt seem to fix it. Anyone know what causes it?
I've got same problem too.i've tried flashing with several roms and radio and couldn't sove it.
heeeeeeeelp please
Have you guys flashed with the SIM card out or in? Back when I had my Kaiser flashing to a shipped ROM with the SIM card out used to work. Then I would hard reset. After that put back in the SIM and it would find signal again.
65coupei6 said:
Have you guys flashed with the SIM card out or in? Back when I had my Kaiser flashing to a shipped ROM with the SIM card out used to work. Then I would hard reset. After that put back in the SIM and it would find signal again.
Click to expand...
Click to collapse
I flashed with sim in.i'll try flashing again without sim
thanks for reply.
65coupei6 said:
Have you guys flashed with the SIM card out or in? Back when I had my Kaiser flashing to a shipped ROM with the SIM card out used to work. Then I would hard reset. After that put back in the SIM and it would find signal again.
Click to expand...
Click to collapse
tried this too.don't fixed anything.
ya everytime I flashed my phone, I cant even count how many times now since i got it, I have always left the SIM card in my phone. I have never had any problems with it tying to find a network before. It started acting all weird on me right when I flashed it to 1.93. I think that somehow screwed up the antenna or radio inside that is irreversible no matter what you try. I have tried almost every piece of advise that people have said on this forum with no luck, im getting tempted to just give up trying to fix it myself and send it in for repairs.
Did you solve the problem? My phone had the same, it is coming back tomorrow or after tomorrow from the reparation...If you want I will let you know what was the problem. By the way, I was using Dutty's ROM too. ONLY OFFICIAL ROMS FROM NOW ON for me...
Good luck!

my desire died out of nowhere... :( please help!, rooted with R5, MCR 3.1 for 2weeks

dear all,
My Telstra branded HTC Desire 8183 died out of nowhere.
Here's what I did:
Rooted with R5
MCR 3.1 ROM (custom kitchen with A2SD+) and r17 froyo rom (mostly MCR3.1)
everything went well, and i was happy with it for 2 weeks (blasting fast HSDPA speed and runs perfectly fine)
i noticed the signal strength was really low two days ago, i thought it was my area having service outage. (called and confirmed) I had my girlfriend's Nexus One AT&T version side by side she's getting full bars.
now the phone will show Emergency Call Only all the time, sometimes even with signal, i wont be able to use the data connection (it's show H, but cant even load google.com with the browser)
Diagnostics that i had done:
unroot with generic WWE rom with goldcard (since the telstra rom that people posted on here have 0.75 bootloader and mine is 0.8 so i can only use 1.21 generic WWE rom)
root again with R5 method
update radio
install MCR 3.1 again
replaced my sim card at AT&T store just to make sure
called AT&T to inquire about service outage
none of them works, now i'm stuck with a phone that doesnt make phone calls and data connection.
did i do anything wrong that mess up the radio of the phone? are these rooting guide and custom rom don't support 8183?
please help me! i really like this phone and it's such a waste to let it sit there
best regards,
ted
The emergency calls only thing is usually associated with a sim problem - like invalid sim, unactivated sim etc.
Have you paid your account?
thanks for the advise
yes i did...same thing happened, sometimes when i get signal, i cant seem to use data connection...cant even make phone calls...if im lucky i can make 1 out of 10 times..
i suspected the sim card problem, that's why i went to AT&T store for a replacement.
Solved
I had the same problem, I also have the A8183
To solve it, I went fastboot mode with USB plugged.
then on Android SDK, I did :
./fastboot-mac enableqxdm 0
./fastboot-mac oem boot
just fastboot for pc
and the phone reboot, turn it off and insert your SIM.
I knew it was fix first boot because sdcard was now mountable.
Then SIM was recognized.
But then I have USB problem in recovery, I think I'll need to flash the misc partition.
blauze said:
I had the same problem, I also have the A8183
To solve it, I went fastboot mode with USB plugged.
then on Android SDK, I did :
./fastboot-mac enableqxdm 0
./fastboot-mac oem boot
just fastboot for pc
and the phone reboot, turn it off and insert your SIM.
I knew it was fix first boot because sdcard was now mountable.
Then SIM was recognized.
But then I have USB problem in recovery, I think I'll need to flash the misc partition.
Click to expand...
Click to collapse
What you are describing is the fix for the usb brick issue. This is not the problem here.
To me this sounds like a faulty handset, as all the software fix options seem to have been done. I'm no expert though!
what is fastboot-mac
im using windows xp with androidsdk tools
i have fastboot command...how do i type that?
socktug said:
What you are describing is the fix for the usb brick issue. This is not the problem here.
To me this sounds like a faulty handset, as all the software fix options seem to have been done. I'm no expert though!
Click to expand...
Click to collapse
is it really? i got my hopes up for a second...i really wanna get this thing fixed...
teddyonair said:
is it really? i got my hopes up for a second...i really wanna get this thing fixed...
Click to expand...
Click to collapse
You can give the commands a go, but I doubt they will help with this. Have a look at the threads on usb brick.
socktug said:
You can give the commands a go, but I doubt they will help with this. Have a look at the threads on usb brick.
Click to expand...
Click to collapse
tried the first command, it says "waiting for device"...no response from phone and command prompt at all
hey guys, keep the opinions coming...thanks in advance!
Try flashing to a different compatible radio version as the version you currently have may be causing the poor reception/signal strength issues.
-------------------------------------
Sent via the XDA Tapatalk App
MasDroid said:
Try flashing to a different compatible radio version as the version you currently have may be causing the poor reception/signal strength issues.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
i did tried 3 different radio...its not just signal being weak...kept on showing X and whenever i tried to use the data connection when H shows up, it will just stuck there when loading google.com in browser.
teddyonair said:
thanks for the advise
yes i did...same thing happened, sometimes when i get signal, i cant seem to use data connection...cant even make phone calls...if im lucky i can make 1 out of 10 times..
i suspected the sim card problem, that's why i went to AT&T store for a replacement.
Click to expand...
Click to collapse
Hmmmm - the rooting process does not affect the A8183 - cos that's what I've got and it works fine. Maybe try and flash the Telstra ROM? That's the one that would have come with the phone in the first place. Who knows, that might reset something? Probably a long shot but you sound desperate!
You can get that ROM in the ROM sticky in this topic.
Now i have 0.80 bootloader it wont let me install the telstra rom since bootloader version being different (0.75)
any idea how i can override that?
After the rooting process when i first got the phone everything was working fine til two days ago
teddyonair said:
Now i have 0.80 bootloader it wont let me install the telstra rom since bootloader version being different (0.75)
any idea how i can override that?
After the rooting process when i first got the phone everything was working fine til two days ago
Click to expand...
Click to collapse
you could try this: http://android.modaco.com/content/h...-com/310186/mcr-telstra-8183-mod-version-3-5/
I think that will work with 0.80 bootloader.
I guess it's not easy to take the device for repair as I'm tippin you got it through eBay or similar, and HTC in the US probably won't support the warranty.
I believe that i had sort of the same issue as you are describing, sometimes my 3G connection died, and there was nothing i could do too get it back, and it sometimes failed to make a connection when i tried to make calls with full coverage.
I don't know how i got the problem, because the phone has been fine since i rooted it 1 week ago.
I decided to go back to the latest radio update I had before I rooted, and now it works fine again.
I used 32.34.00.28U_4.05.00.30_2 from the stock HTC radios thread. (new users not able to post links)
Hope this solves your issue as well, I have an unbraded Desire A8181.
JoakimCarli said:
I believe that i had sort of the same issue as you are describing, sometimes my 3G connection died, and there was nothing i could do too get it back, and it sometimes failed to make a connection when i tried to make calls with full coverage.
I don't know how i got the problem, because the phone has been fine since i rooted it 1 week ago.
I decided to go back to the latest radio update I had before I rooted, and now it works fine again.
I used 32.34.00.28U_4.05.00.30_2 from the stock HTC radios thread. (new users not able to post links)
Hope this solves your issue as well, I have an unbraded Desire A8181.
Click to expand...
Click to collapse
im going to give the radio you mentioned a try...would u mind telling me where are you located and what network provider are you with?
Tried that radio already now it shows signal but the behaviors are the same, feels like its trying to establish connection but got stuck on upload (not sure if thats the case since only the up arrow stay lit but not the other one)
@teddyonair: did u drop down ur mobile by any chance ??? might be some hardware disconnection inside is giving u this trouble i guess.... otherwise with so many software reflashing & modding,ur mobile should have been working by now....
u better get a professional help either from the htc or from someone who deals with htc repairs.... this is my sincere advice if u wish to listen to me.... hope u have not screwed up ur mobile.... might be a hardware problem... just try this once... ok ????
i've managed to unroot the phone with telstra shipped rom. phone has been acting the same way.
so im not sure if it's the hardware issue. anybody has experience how to send the phone back to Telstra Australia for repair?
thanks!
It sounds to me like you may have a faulty antenna in your phone

Device Reboot when using WiFi or Mobile Interent

Please help. I just got used HTC Incredible.
It is S-OFF, Hboot-0.92, Radion 2.15.00.07.28 and Android 2.2
It is only work when no WiFI and not Mobile Internet.
If I turn on Mobile Interent I have up to minutes to use Interent and then device going in rebootin and white screen. Removing battery sometimes help and device starts loading but then will rebooting again.
Will changing ROM helps?
As I saw a lot of people has similar problems in USA.... may be I got bad device(
You received your DInc with S-OFF? Sounds like someone sent it in and the refurb department didn't do its job in checking the phone and reloading it... then sent it to you.
You could always flash the stock ROM back onto and see what it does.
http :// dougpiston . com/?page_id=108
is where you can get the Stock ROM from. You will need to place it on you SD card and name it PB31IMG.zip
Boot up into your HBOOT and proceed with the update
Thanks! It was on original Rom when I got it but with S-OFF! and was rebooting when try to use WiFi or Mob. Internet.
Now I'm on cyanogenmod 7 and then same problem.
Do I need play with radio version? Will it may help?
If you go back stock it will unroot you..... if you give me some more info I might be able to help..... like when you flashed cm7 did you do a full wipe and what recovery do you have
Plus did you get it from Verizon or Craigslist or something
Sent from my Incredible using XDA App
Yes, I did full wipe.
Now I'm under CM7 and seems it working now more stable. So I can use interent via WiFI near 10-15 minutes. Under Mobile connection near 5-10minutes. If I do just quick connection on 30-60 second it not rebooting at all.
I got the phone from a person who, I think, take it from ebay. It has verizon sign on it.
When I got it was with original lates ROM.
I'm starting think that it is overheating. May be I can low processor speed?
Updated. Also I've installed prog called 'neocore' which does 3d benchmark testing. I need to run just 2-3 times this test and my device starts rebooting.
I had a similar problem when using custom kernels with HAVS or smartass governors on them. Do you have Set CPU or any other program that controls your processing speed/voltage? If so, try disabling them and see if you still have the problem. Some phones do not react well to under/overclocking.
im not sure what kernel comes with cm7 but some dincs dont like multitouch kernels.... and they will kick you off apps and sometimes reboot so i would try switching kernels first.. try one that is close to stock
Just back to stock ROM. And what I see, that if I disable Mobile Internet it works stable. Just turn on Mobile Internet and it starts rebooting. Stock rom has a lot of apps which connect to the internet. Even with disabled auto-update I still see how on booting 3g icons areas and arrows up-down are blinking.
As I see after connection to the mobile internet my device starts rebooting. And only one think helps - remove battery and wait several minutes, which allows boot in successfully. And then if turn off mobile access it will work well (((
Thats odd that ur phone does that. Did u try and change the radio?
Seems that is last what I can try. Or will need to sell it on parts for cheap (.
As I know radio 2.15.00.07.28 is very stable. Which one you recomend to use?
And how to be sure that it will work well with my Current ROM?
Can I install older radio? like 2.07.00.07.16? or even older?
Thanks for help!
RedMonkey100 said:
Seems that is last what I can try. Or will need to sell it on parts for cheap (.
As I know radio 2.15.00.07.28 is very stable. Which one you recomend to use?
And how to be sure that it will work well with my Current ROM?
Thanks for help!
Click to expand...
Click to collapse
i have an idea man maybe you should run an RUU to unroot you and format everything back to the way it was from the factory.... if that dont help it has to be a hardware issue.... let me know and ill help you through it
Thank for helping. Just not sure that unroot may have difference. But will try at last.
What I had found last days. I had changed radio to some version.
On 2.15.00.09.01 was very fast rebooting after try use internet.
On 2.07.00.07.16 was working a bit longer, but not so much.
And 2.05.00.06.11 - the best one! Plus I switched to Stock rom with Android 2.2 and whole day without rebooting.
Only one reboot was when do charging of the device.
The only problem I've under 2.05.00.06.11 that Interent working only via 1x speed. It always tries to connect via 3G, but no luck and switch to 1x.
What do u think now?
Again, thanks for help!

[Q] baseband, imei, imsi, phone number all unknown. no signal...

Hi there
Ok starting from the start.
My phone is not rooted (it is still s-on).
The phone was bought on ebay a couple months ago.
It has been working fine.
Yesterday, when pressing the power button to unlock, the lights came on but the screen did not.
This happened a number of times after rebooting the phone, then eventually it randomly came on again.
However, the signal, never came back. The phone thinks it's in 'airplane mode' when I press call. There is no airplane icon up top. I have turned airplane mode on and off each way, rebooted, hard reset and cleared all the data from sd card and phone. Wifi works, but signal is still 0.
Still same problem.
When pressing further, I noticed in the 'About' section of the phone, that the BASEBAND is UNKNOWN! So is the imei number etc.
I did a few google searches and couldn't find much; although it was suggested that I reflash the stock rom. I am unsure how to do this.
Please could somebody point me in the right direction, because I am panicing here.
Thanks very much
try reinstalling your firmware it might help you out
you can download your firmware from wildfire s devolpment in shipped marvel roms click on the link and look for the version you have or the newer version if your on in europe
http://forum.xda-developers.com/showthread.php?t=1074445
sharkman3d said:
you have or the newer version if your on in europe
http://forum.xda-developers.com/showthread.php?t=1074445
Click to expand...
Click to collapse
You can use the European version in Canada as well just fine if you happen to be here.
I flashed it to upgrade my radio version to get rid of GPS issues while using Jikantaru's XE ROM and it worked.
Ended up using the Euro version as my main ROM until 7.2 of Cyanogen from Alquez came out.
Still have an issue with the wifi in that so I, at Alquez's suggestion, use the libril.so from that Euro stock rom in Cm7.2 and it works much better.
The Euro stock release was solid in all regards, strong wifi, GPS, phone signal, etc.
Just follow the instructions on how to flash a stock rom.
Thanks guys. Will let you know how it goes.
I just turned the phone on without a sim card and it all came back (nothing was 'unknown'. Does this mean that the sim has something to do with it!?

Elephone p8000. I think i messed up bad.

Ok so i got the phone is stock form with android 5.1 and a few bugs common to this phone( screen flicker and poor wifi speed). I read more than a few forum posts that said flashing the rom to various other roms would fix it and this wasn't my first modded phone so i did. I am not too sure these flashes took as android looked and acted the same as well as had some of the elephone software. It did however screw up the phones imei. after a google search i reset the imei. I no longer have the invalid imei message but now i have a big NO SERVICE message. This is the us market phone. I really hope you cant somehow change the frequncy bands by flashing the rom. any help would be awesome.
Ps. the screen still flashes.
edit: ok tookjfer671's advice and flashed the us rom. it killed the imei (again) so i reset the imei. now somehow the imei numbers got on the wrong sim cards. They are backwards. will this affect anything ? they wont reset at all.
Edit 2 I guess you can mark this one as solved. The reflash with the us ROM worked but the backlight still flickers. Not a launcher issue the entire screen goes dark and its random.
http://forum.xda-developers.com/ele.../rom-p8000-version-b-baseband-l1-mp3-t3322615
Yup, I believe the US version B doesn't have any other alternative custom roms to flash...although you can root. Version A (Asia/Europe) regions have a whole lot of roms to choose from...it would've been nice if we could flash those as well and keep the baseband out of it so we don't lose network connections.
Anyways...I flashed as well a version A rom and found myself with a no connection to my network (everything else worked fine), flashed the link above and got device back to full working order. Hope it helps you out.
jfer671 said:
http://forum.xda-developers.com/ele.../rom-p8000-version-b-baseband-l1-mp3-t3322615
Yup, I believe the US version B doesn't have any other alternative custom roms to flash...although you can root. Version A (Asia/Europe) regions have a whole lot of roms to choose from...it would've been nice if we could flash those as well and keep the baseband out of it so we don't lose network connections.
Anyways...I flashed as well a version A rom and found myself with a no connection to my network (everything else worked fine), flashed the link above and got device back to full working order. Hope it helps you out.
Click to expand...
Click to collapse
i'll give it one more shot. btw did you use flashtools or recovery?
Sorry for late reply...I was rooted with the A version and on TWRP recovery, flashed stock recovery then flashed B version and now on CWM recovery. All using flashtools.

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