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I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
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send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
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Click to collapse
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Living in austria, where to check for such a repair center?
forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
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have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend
shadehh said:
Living in austria, where to check for such a repair center?
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Click to collapse
Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2
Thank you all and especially goku80 for fast replies. Gotta love xda community
shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
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no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
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Click to collapse
oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
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Click to collapse
well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
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Click to collapse
well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out
TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!
how do you clean the dust build up?
abuds87 said:
how do you clean the dust build up?
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Click to collapse
Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789
abuds87 said:
how do you clean the dust build up?
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Click to collapse
Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.
Hi everybody I have a question regarding a screen problem I have.
Like I mentioned in an earlier post I accidentally spilt a lot of pure alcohol(the kind you use to disinfect a wound or something) on my HOX.
After a while the phone screen showed some strange grey shape on the lower right part of the screen and a bright white long shape looking like water jumping from a fountain on the left side starting from the bottom of the screen extending to almost the middle of the screen.After turning it off for 8-10 hours they grey shape dissapeared and the white remains and it doesnt look like it will ever go.
Strangely enough the HOX has no problem everything is working but I noticed that some apps are working somehow over the white shape covering it and some others like facebook seem to be under it making it visible.
I made some screen shots to show you the problem but stangely enough this white shape is not shown at all in the screen shots!!!!
Can anyone tell me where this thing might be?
LCD? Digitizer? elsewhere?
HTC funny enough suggested a factory reset to solve this and if that doesnt work(like there is a chance that it will...) to just send it to service.
I plan to play dumb to service hopping to fix this under my warranty as the phone has absolutely no scratch or anything anywhere as I never even dropped it once.
Do you think they can somehow find out what happened of maybe they will fix it under warranty?
Thanks a lot for your time reading this and I d love to have your opinions
Any photo?
Perhaps some alcohol got stuck between the lcd and glass...
Sent from my One X using xda premium
TToivanen said:
Any photo?
Perhaps some alcohol got stuck between the lcd and glass...
Sent from my One X using xda premium
Click to expand...
Click to collapse
I will try taking a photo this afternoon when I get back home and post it.
Thanks for your reply!
photos added
photos added
Looks like overheating damage by a component beneath the screen, possibly something reacting to/affected by the alcohol.
sinkster said:
Looks like overheating damage by a component beneath the screen, possibly something reacting to/affected by the alcohol.
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Click to collapse
When you say beneath the screen do you mean beneath the LCD as well or just beneath the glass?
I am just thinking that if its beneath the LCD it would probably not show plus the phone would have some kind of functional problem(it works just fine) wouldnt it?
Beneath the screen assembly. It looks like (possibly) some component or board has caused damage to or affected the digitizer, as your actual display seems ok.
sinkster said:
Beneath the screen assembly. It looks like (possibly) some component or board has caused damage to or affected the digitizer, as your actual display seems ok.
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Click to collapse
So the service corrective action will be a screen assembly replacement or you think that something more will be needed?
Also if the digitizer was damaged wouldnt the phone use be affected?Cause the device has not been affected in anyway.
Everything works like it used to before this damage.
Send it of for repair, youll have to pay of course, how much tdo you like your phone?, that's the question.
jackle00 said:
Send it of for repair, youll have to pay of course, how much tdo you like your phone?, that's the question.
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Click to collapse
I like my HOX very much otherwise why would I pay 428 euro to buy it?
Of course what makes the HOX stand out of the samrtphone crowd is the amazing display so of course I want it fixed.
I will try to cheat saying I know nothing about it(the phone doesnt even has a scratch) hoping waranty to cover this but if this doesnt work I ll have to pay 196 euro for screen replacement.
Although appart from that mark nothing else is affected I am worried that perhaps a screen replacement might not be enough if the digitizer is affected by something beneath it.
Do you think that a screen replacement will be enough to solve this problem?
HTC will give you the digitizer and LCD, especially if you end up paying, which will then get you a new bezel and unibody all still tapped up in protective coat, I've had it done for my phone, 160gbp.I even think you get the Onex+ version screen, gorilla glass 2.Could be wrong
Sent from my HTC One X using xda app-developers app
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
No, that's not normal. Only thing I could think to try would be to try a kernel that allows you to change color and hue of the screen. If that doesn't help it sounds like you either might need to find a new screen and do a self repair or send it off for a fixing. Can't recall anybody else ever mentioning that. Unless somebody else has a better idea though, I think that's your only two options.
...man said:
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
Click to expand...
Click to collapse
Does it look like a light bleed or something? I realize you're new and they might not let you post pictures and stuff, but it's hard to say without seeing what the screen does.
It looks like pressure is accumulating upward at the single point, creating a grayish hue. I guess to be an example, when you press hard on an LCD there will be a rainbow hue next to or on the pressure point. But mine is always at a single spot.
Yeah, I think you have a display/hardware issue on your hands. I was just playing Dungeon Hunters last night in landscape and was hitting both sides of my screen pretty intensively and saw no color changes. If it's bad enough, you'll probably need to send it in for repair or try the DIY route. Sorry, not much else I can think of to help with your issue
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
...man said:
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
Click to expand...
Click to collapse
I doubt it, not unless you dropped it or something where you think you may have caused a weakness in the glass itself. You gotta remember, on all these device there are multiple layers to the glass itself. I'm guessing there might be a small defect in yours between two of those layers. Do you remember it happening after you did something or did it one day just start happening. If it's the latter, then definitely a manufacturing defect. If it's bad enough, if it were me I'd do some research and see how much it'd be to replace the screen. Depends on how long you were planning on keeping the tablet.
I broke my Nexus's screen and digitizer two weeks ago, I got it replaced by a company and that is when I noticed that grayish hue. Should I go back and ask them about it, because I plan to keep my tablet for a while. Also, as I said before I don't mind the color, I just want to know will my screen crack eventually from the increased (I'm guessing) pressure accumulating in that one spot.
I would definitely go ask them. Being that it is a replacement screen I'd go get either their professional opinion or another. Ideally ask them about it and then get another opinion. In a normal situation I'd say no to your screen possibly cracking, but there's something obviously wrong with the screen. I would say it shouldn't but I'd take it back and get a second opinion just to be on the safe side if it's not too much money.
Thank you for your replies.
...man said:
Thank you for your replies.
Click to expand...
Click to collapse
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
All good here with Lollipop AOSP !!!
graphdarnell said:
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
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Click to collapse
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
Would that grayish thing really cause my screen to crack? What should I do?
...man said:
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
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Click to collapse
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
graphdarnell said:
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
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Quick question, how do I attach a picture, so you guys can see what it looks like?
Thanks
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
Yes I can see it too only in the sun on white background it looks like a shadow of something behind screen I read online that screen is very slim and it does bother me too this is the second thing first being a ripple in the glass top too bottom can only see it in the sun screen off no screen protector I guess the price of this phone is why these things bother me other than that this is the nicest phone I've owned and these are things I can live with as long as they don't get worse
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
It's not burn in. It's part of the construction of the phone, and only visible in direct sunlight where the light can penetrate the display to the point it's revelaing the structure underneath. Completely normal. No worries
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
ssmr2t said:
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
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Click to collapse
I can respect your position, but I disgree that Samung is "misleading" the customer. It's been confirmed through 3rd party screen test companies that the Note 5 and the S6 Edge+ have the best screens in the industry. Just because you don't like how the screen looks in direct sunlight doesn't make it bad or false advertising.
Still the best screen around, everytime I'm out with people (which is a lot) my Edge+ blows away their phones, all of them.
Excuse me?
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
Really, A glass phone in direct sunlight? That's what a smartwatch is for. Do you walk down the street looking at you phone? Do you hold it up in direct sunlight? Do you understand the properties of glass? The screen is amazing. Most of the people I know that use this device do not expose it or any other phone to direct sunlight, there is even a warning in the manual about not doing so because it can seriously damage your screen. Dude, it's a glass phone. The sun is a very bright star and has a way of shining through glass. Do you find it odd that you are the only person reporting this as an issue? Go with an HTC or Iphone, they are built of metal and will not let the sun through, the drawback being that they will cut your reception slightly. This is the way it is, the phone is fine and the screen is good, but you can't please everyone.
well, anyways I got my replacement today and guess what? It doesn't have those blobs on it so big freggin deal guys. It was a one off. You guys take all this crap personally like you made the phones yourselves LOL
For some reason the softkey light of the right button is leaking to the screen.
When i lowered my screen brightnes ive noticed there is a light shining from the right softkey in to the screen. Its leaking trough a tiny hole between the glass and the amoled screen. I guess its an adhesive failure. I can see it when i use my phone with lowbrightness while watching dark content.
My questions
1. Can i fix this my self?
2. How is this even possible when ive newer opened the device?
3. could i fix it by pressing on that place and maybe also heating it slightly the same time?
4. is it possible that also dust will enter trough that hole?
5. would oneplus take care of that?
nadejo said:
For some reason the softkey light of the right button is leaking to the screen.
When i lowered my screen brightnes ive noticed there is a light shining from the right softkey in to the screen. Its leaking trough a tiny hole between the glass and the amoled screen. I guess its an adhesive failure. I can see it when i use my phone with lowbrightness while watching dark content.
My questions
1. Can i fix this my self?
2. How is this even possible when ive newer opened the device?
3. could i fix it by pressing on that place and maybe also heating it slightly the same time?
4. is it possible that also dust will enter trough that hole?
5. would oneplus take care of that?
Click to expand...
Click to collapse
I'll only answer question 5 as it makes others irrelevant: yes, they would (they have to) take care of this. That's what warranty exists for. It's faulty hardware and it should be fixed or replaced.
Sent from my OnePlus 3 using Tapatalk
PHP:
Explorer23 said:
I'll only answer question 5 as it makes others irrelevant: yes, they would (they have to) take care of this. That's what warranty exists for. It's faulty hardware and it should be fixed or replaced.
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
But ive only paid 399 and its been months. Do you think they will still fix it ?
nadejo said:
PHP:
But ive only paid 399 and its been months. Do you think they will still fix it ?
Click to expand...
Click to collapse
They will repair it. They won't replace it now.
Prince Chandela said:
They will repair it. They won't replace it now.
Click to expand...
Click to collapse
Do you think they will replace the whole screen unit?
nadejo said:
Do you think they will replace the whole screen unit?
Click to expand...
Click to collapse
No, they will fix the button backlight.
Also, you can turn off button backlight in settings.
Ive started a RMA request. Basicly its not a delabreaker for me at all because i never use buttonbacklight but im afraid dust might enter the screen and the gap could get bigger over time.
Ive updated the op and added some pictures. What do you think. Should i be worried?
I've reverted to all Stock including locked Bootloader and correct imei number. Ups will arrive tomorrow between 4&7 o clock (evening).
Im really scared they might not find the issue as it is very hard to find. How should I explain it for them to understand. Anyone knows where the devices are getting repaired?
Thanks
I canceled the rma process because they want to let arvato bertelsmann take care of it. And the things ive heard about them just schocked me. I will simply turn off softkeylights permanently.
if you are in the 15 days window please, return the phone, this phone is just a mess, it's a beast, but it seems like every device has a problem somewhere... mine has a pink tint on the upper part of the screen, i can't be hassled with the process of 1month or even more of a RMA just to repair or for them to send me a new one, i wen't ahead and asked for a refund instead, too much hassle with the support from op..
Its an adhesive error inside the device it should not affect dust coming in.
Given that oneplus support appears to be some sort of Asian Russian roulette you should not risk your, I hope otherwise flawless, device because of such a minor optical glitch.
@xAD3r1ty
The phone is not a mess, there may be some faulty units floating out there, but many are just fine.
Mine does not have any HW issues as far as I can tell.
Also there is no phone out there that would be a viable competition that is unless you have a donkey that sh!7s money
Don't get me wrong, i love the OP3, But it seems that too many people are receiving the device with a problem here and there
Because if you receive a op3 with a pink tint like a lot, and i mean a lot of people do, Then you will have to deal with the horrible support, deal with RMA's that can take 1 month or even more and get pissed big time for being with no phone in the mean time, Oh, and i've heard some nice stories about their repair center (Arvato), so yeah like i said and giving the OP an advice, i would rather return the device if still on 15 days period and just get a different device or even buy the op3 again than dealing with their repairing support.
Thats just it