Hi everybody I have a question regarding a screen problem I have.
Like I mentioned in an earlier post I accidentally spilt a lot of pure alcohol(the kind you use to disinfect a wound or something) on my HOX.
After a while the phone screen showed some strange grey shape on the lower right part of the screen and a bright white long shape looking like water jumping from a fountain on the left side starting from the bottom of the screen extending to almost the middle of the screen.After turning it off for 8-10 hours they grey shape dissapeared and the white remains and it doesnt look like it will ever go.
Strangely enough the HOX has no problem everything is working but I noticed that some apps are working somehow over the white shape covering it and some others like facebook seem to be under it making it visible.
I made some screen shots to show you the problem but stangely enough this white shape is not shown at all in the screen shots!!!!
Can anyone tell me where this thing might be?
LCD? Digitizer? elsewhere?
HTC funny enough suggested a factory reset to solve this and if that doesnt work(like there is a chance that it will...) to just send it to service.
I plan to play dumb to service hopping to fix this under my warranty as the phone has absolutely no scratch or anything anywhere as I never even dropped it once.
Do you think they can somehow find out what happened of maybe they will fix it under warranty?
Thanks a lot for your time reading this and I d love to have your opinions
Any photo?
Perhaps some alcohol got stuck between the lcd and glass...
Sent from my One X using xda premium
TToivanen said:
Any photo?
Perhaps some alcohol got stuck between the lcd and glass...
Sent from my One X using xda premium
Click to expand...
Click to collapse
I will try taking a photo this afternoon when I get back home and post it.
Thanks for your reply!
photos added
photos added
Looks like overheating damage by a component beneath the screen, possibly something reacting to/affected by the alcohol.
sinkster said:
Looks like overheating damage by a component beneath the screen, possibly something reacting to/affected by the alcohol.
Click to expand...
Click to collapse
When you say beneath the screen do you mean beneath the LCD as well or just beneath the glass?
I am just thinking that if its beneath the LCD it would probably not show plus the phone would have some kind of functional problem(it works just fine) wouldnt it?
Beneath the screen assembly. It looks like (possibly) some component or board has caused damage to or affected the digitizer, as your actual display seems ok.
sinkster said:
Beneath the screen assembly. It looks like (possibly) some component or board has caused damage to or affected the digitizer, as your actual display seems ok.
Click to expand...
Click to collapse
So the service corrective action will be a screen assembly replacement or you think that something more will be needed?
Also if the digitizer was damaged wouldnt the phone use be affected?Cause the device has not been affected in anyway.
Everything works like it used to before this damage.
Send it of for repair, youll have to pay of course, how much tdo you like your phone?, that's the question.
jackle00 said:
Send it of for repair, youll have to pay of course, how much tdo you like your phone?, that's the question.
Click to expand...
Click to collapse
I like my HOX very much otherwise why would I pay 428 euro to buy it?
Of course what makes the HOX stand out of the samrtphone crowd is the amazing display so of course I want it fixed.
I will try to cheat saying I know nothing about it(the phone doesnt even has a scratch) hoping waranty to cover this but if this doesnt work I ll have to pay 196 euro for screen replacement.
Although appart from that mark nothing else is affected I am worried that perhaps a screen replacement might not be enough if the digitizer is affected by something beneath it.
Do you think that a screen replacement will be enough to solve this problem?
HTC will give you the digitizer and LCD, especially if you end up paying, which will then get you a new bezel and unibody all still tapped up in protective coat, I've had it done for my phone, 160gbp.I even think you get the Onex+ version screen, gorilla glass 2.Could be wrong
Sent from my HTC One X using xda app-developers app
Related
Hi all. Quick searching leads me nowhere as there are thousands of problems concerning issues I'm NOT having. Sorry for the crappy 3ds camera pic, it's the only thing I have at my disposal right now besides the phone. As I said in the title, I'm not using a screen protector - this is a stock phone right out of the factory with no accessories, albeit aged a bit.
If you'll take a look, you'll see two screen bubbles. The huge funky-looking one at the top started out looking like the one at the bottom, and grew over a period of a few weeks. The bottom one started out really small and doubled in size to what it is now, but has since stopped.
It's really annoying and starting to bother me, but I was wondering if anyone had experienced similar issues, or has any input whether or not I can maybe fix this thing without having to get a whole new screen/digitizer/whatever. No replacement plans on this phone so gotta figure something else out. Any idea what's going on?
D-Lew said:
Hi all. Quick searching leads me nowhere as there are thousands of problems concerning issues I'm NOT having. Sorry for the crappy 3ds camera pic, it's the only thing I have at my disposal right now besides the phone. As I said in the title, I'm not using a screen protector - this is a stock phone right out of the factory with no accessories, albeit aged a bit.
If you'll take a look, you'll see two screen bubbles. The huge funky-looking one at the top started out looking like the one at the bottom, and grew over a period of a few weeks. The bottom one started out really small and doubled in size to what it is now, but has since stopped.
It's really annoying and starting to bother me, but I was wondering if anyone had experienced similar issues, or has any input whether or not I can maybe fix this thing without having to get a whole new screen/digitizer/whatever. No replacement plans on this phone so gotta figure something else out. Any idea what's going on?
Click to expand...
Click to collapse
Is the plastic actually raised up? Can you see it when the screen is off? To me it looks like the digatizer may be going out, but its hard to tell from a pic.
It appears to be sealed and working fine... just has bubbles. I don't really know much about the insides of this phone, but it almost looks as if whatever is behind the digitizer is slightly warped and might be causing some contact with the glass or something like that. Reflections (off what is behind the screen - lcd? Not the reflections off the glass) tend to bend near the bubbles, whereas everywhere else behind the glass is pretty straight.
Essentially it just looks like water droplets or air bubbles forming on the inside surface of the glass, but it's never seen water before. I don't think the digitizer is failing.
Same problem, can I fix this myself?
Hi guys, I have the exact same problem on my HTC Desire. Touch is working fine, the pixels underneath are ok... yet this thing is expanding. What used to be 3 little bubbles near the very corner moved and turned into this amoeba looking thing after a few months.
Here are a few other shots.
Hope someone can let me know the possible verdict? Is it gone? Can it only be repaired by a professional or can I expect to be able to "clean up" the inside of the screen if I dismantle my phone as it is done here?:
http://forum.xda-developers.com/showthread.php?t=1566313
Maybe the liquids from the lcd are boiling from the heat? Sounds dumb but is a possibility
Sent from my ADR6300 using xda app-developers app
Yikes. Mine is still having the same issues. I'm thinking about just tearing it down soon and figuring it out myself. A little nervous working on something with such small components. Any tips for a first teardown? I need to get a T6 torx and I've already looked at a couple disassembly guides, was a while ago though.
As far as I can tell, I will have to replace either the digitizer/glass or the LCD. If it's the latter I'll probably just upgrade the phone cause they seem pretty pricey.
Ok, I did what I said and investigated myself. Unfortunately, I broke my phone doing it.
The problem is the front glass/digitizer. I couldn't get the LCD off, but I pried it back enough to see bubbles through the glass looking from the inside.
I broke my LCD prying on it, now I have an ugly black spot. Guess I'll be buying an LCD and a digitizer now. Anybody have some spare ones, or know the cheapest place to get them?
D-Lew said:
Ok, I did what I said and investigated myself. Unfortunately, I broke my phone doing it.
The problem is the front glass/digitizer. I couldn't get the LCD off, but I pried it back enough to see bubbles through the glass looking from the inside.
I broke my LCD prying on it, now I have an ugly black spot. Guess I'll be buying an LCD and a digitizer now. Anybody have some spare ones, or know the cheapest place to get them?
Click to expand...
Click to collapse
There are some digitizers on ebay for about $20 USD. i dont know about LCDs cause i never needed to replace mine but i would assume that they would be a little more expensive. Also, make sure you get the digitizer WITH the bezel because it will make your life a ton easier.
I'd better not touch it then
Sorry to hear about your LCD, D-Lew
Guess I wont be touching mine on my own. I'll definitely break it trying to do the same thing as you. I wonder if it's gonna break my phone if I just leave it as is. I mean, apart from the fact that it is there, it is not affecting the performance at all.
The bubble might get bigger. That's all you have to worry about.
Sent from my GT-P3113 using xda app-developers app
Guys
I observed that there is a crack in the benzel of my sgs2. Benzel i mean The plastic lining that wraps around the front glass.
The crack is near the volume buttons.
How easy it is to replace this plastic strip ? Is it risky ?
Sent from my GT-I9100 using Tapatalk
Pretty sure you mean bezel, not benzel.
You would probably have to replace the entire housing which is quite risky to do in my opinion. If you don't know what you are doing you could short the board or break something.
Happened to me too.
Is it really so bad that you need to replace it?
Happend to me too. Seems like that part is very fragile.
I think the only way you can replace it is replacing the whole screen and touch panel.
After that one little crack and that mysterious burn mark right next to it (damn alcohol ) i finally decided to buy a case
TheSniperFan said:
Happened to me too.
Is it really so bad that you need to replace it?
Click to expand...
Click to collapse
Its not so bad. But there is an another minor crack on the exactly other side of the benzel where power button is present !
Is it because of overheat ? I use my phone while charging and battery temps are at 46 celcius when I do that.
I never dropped my phone.
If I go for a new benzel then will I have to pay for new screen too ? Is the benzel glued to the screen ?
Sent from my GT-I9100 using Tapatalk
DaPhinc said:
Happend to me too. Seems like that part is very fragile.
I think the only way you can replace it is replacing the whole screen and touch panel.
After that one little crack and that mysterious burn mark right next to it (damn alcohol ) i finally decided to buy a case
Click to expand...
Click to collapse
Buying a case is not an option for me. I nvr dropped my phone. I use it very carefully , I love my sgs2.
Why would I have to replace screen also ?
Sent from my GT-I9100 using Tapatalk
You can probably have it replaced at an official Samsung repair center. I'm pretty sure they carry one or two sets -- or can order one for you -- but it'll probably set you back a little.
sachinaik said:
Why would I have to replace screen also ?
Click to expand...
Click to collapse
I am not sure about this. But looking at the screen replacement tutorial (http://forum.xda-developers.com/showthread.php?t=1253969) it seems like screen+touchpanel+bezel is a single part. I guess it is somehow glued together. But again, that is just a guess.
just put a little glue in the crack
went to samsung service center.
They said they will replace the Glass panel, Pled screen and benzel.
Oh what the hell, I'll get a new Oled screen. Will go for SGS4 directly
Sent from my GT-I9100 using Tapatalk
I guess it is not covered by warranty, is it? How much do they charge you for replacing it?
DaPhinc said:
I guess it is not covered by warranty, is it? How much do they charge you for replacing it?
Click to expand...
Click to collapse
Approximate 6000Rs I.e, 120$
Sent from my GT-I9100 using Tapatalk
yeah I noticed a crack on my bezel above the volume button. You can kind of see it on the enclosed picture.
I've got a crack in almost exactly the same place as the above pic, slightly closer to the top of the volume button.
Mine has been in an official flip case since day one and has never been dropped. I only noticed the crack when I looked after reading this thread (just like the plastic cover over the home button thread!).
I wouldn't have noticed the crack because of the case. So, is this a design fault? Is it heat or flex that is causing the crack?
The benzel is the most fragile part I think.
I must be because of heat. As the processor, gpu and antenna are near camera module. The top portion gets a lot hotter when accessing 3G.
On top of that if any pressure you put on it going to worsen it. Putting it in a tight jeans and then when u try to remove it out of pocket, u tend to grab the benzel a lot.
All in all, I would go for a metal/polycorbonate benzel in my next phone. That disqualifies SGS3.
Obviously I dont want to pay a hell lot of amount just to get a thin plastic strip (benzel) to be replaced.
Just because samsung did stupid move to glue them together and chose a cheap plastic for benzel I now have to pay a lot.
Waiting for HTC One XL(unibody) with S4 chipset. At least it would come for 3 yrs rather than breaking within 11 Months.
End of rant. Sh**ty cheap plastic Samsung.
Sent from my GT-I9100 using Tapatalk
same issue for me
i discovered that few weeks after buying the device
i kept the device with that crack but i worried about it
"happy" to see that i'm not the only one
Incredible! Saw this thread and wondered what the hell a 'benzel' was. After reading that it had happened to more people, I just checked my phone and it has the same crack.
Had never noticed this until now. Fortunately mine is a black phone, so not as noticeable as the white.
check my post open in may
http://forum.xda-developers.com/showthread.php?p=13714534#post13714534
Wow i had one also at the power button side, i thought it os scratch first but not. Interesting how could this be happen
Sent from my GT-I9100 using XDA
sachinaik said:
Just because samsung did stupid move to glue them together and chose a cheap plastic for benzel I now have to pay a lot.
Waiting for HTC One XL(unibody) with S4 chipset. At least it would come for 3 yrs rather than breaking within 11 Months.
End of rant. Sh**ty cheap plastic Samsung.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
the phone isnt exactly broke though is it?? a part of the phone could have been designed better maybe but it isnt broke and doesnt stop he phone from working its also very hardly noticeable
ive had one sgs2 for around a year now and used it hard and it works great
oh and watch these videos and then try and say the sgs2 wont last 3 years if looked after properly
http://www.youtube.com/watch?v=nXOezJKpOsg
http://www.youtube.com/watch?v=uFKmvJ0zIiY
also the bezel scratches easy is there any point in replacing it when you could pay to have it fixed then drop the phone or scratch it against something??
wear marks are never good to see but they do happend
Hey guys I dropped my phone pretty hard yesterday, it doesnt appear that the outter glass cracked, but the screen stays completly black now, but if you look at it right you can see cracks that appear to be under the outter glass. I have seen the digitizer kits to fix lcd screens for about $150 so if i bought one of those would that fix my issue? im asking cause most the time i see that it fixes cracked lcds and like i said mine isnt cracked on the outter glass its cracked inside and the screen stays black, but i know its on because the bottom buttons light up and i get sound and vibration just fine. so would lcd digitizer replacement fix this?
If you have insurance, I'd utilize that.
Sent from Pluto.
Speedin07si said:
If you have insurance, I'd utilize that.
Sent from Pluto.
Click to expand...
Click to collapse
I'm sure all phone insurances with sprint don't cover severe physical damaged caused by you..
If you have the insurance, replacing the entire device would cost $150 and save you the time and trouble of fixing it. By far the easiest option if you have it.
If not, it depends on your level of expertise with electronic repair. The LED screen and digitizer (touchscreen) are glued together on this phone, meaning you wuld have to have a good deal of patience and skill with a heat gun in order to pull the two apart. Your best bet might be searching for a digitizer and LED screen in one piece. I've seen them for $260-270 on eBay.
I'm a Sprint technician, so feel free to ask any other questions and I'll help if I can. Sorry about your luck with the phone, bud!
Well, today was a say day for me, for I dropped my HOX on some concrete and shattered the glass, phone still works and lcd isn't damaged... but I was wondering if theres anyone here who knows a decent repair centers in the UK, i've seen this http://compare.ebay.co.uk/like/2511...ixedPriceItemTypes&var=sbar&adtype=pla&crdt=0 and i'm pretty sure thats all I need... I could even try myself
Perhsps HTC can sell us an original part, we could also ask for s one x+ battery. I don't know how much the one x digitisee and glass replacement would cost. The whole svren inc LCD is 160 IIRC so probably less than 100?
I also.have a damaged screen. My concern is whether the. Parts are really originals as claimed, be cause I'd like a real gorilla glass panel. Also, how do I reconnect the connectors I have to unplug to get the screen . Presumably it's obvious otherwise it would have been mentioned in repair guides.
HTC may repair and sell originals, how much for I don't know.
My LCD appears fine usually, but sometimes there is a yellow tint to some of the screen, presumably related to epoxy glue. Also I was pressing down on the Screen and now one of the cracks appear slightly blue Around the edges, not sure if this will change if I replace.
Finally I saw a story on xdA I think of a guy who Bricked his while trying to replace the screen.
CraigUK87 said:
Well, today was a say day for me, for I dropped my HOX on some concrete and shattered the glass, phone still works and lcd isn't damaged... but I was wondering if theres anyone here who knows a decent repair centers in the UK, i've seen this http://compare.ebay.co.uk/like/2511...ixedPriceItemTypes&var=sbar&adtype=pla&crdt=0 and i'm pretty sure thats all I need... I could even try myself
Click to expand...
Click to collapse
From what I have seen in One X screen replacement videos and read in this and other forums the digitizer is not easily separable from the LCD. So most probably you'll have to replace the whole display assembly (i.e digitizer + LCD screen).
Nope
None of the replacement parts in this thread so far are close to genuine, and will be cheap crap.
http://www.ebay.co.uk/itm/320929331645?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
This is what a genuine replacement looks like, and costs. If it's under £100, forget it; it's crap. If it comes as separate parts, it's crap. The One X screen is bonded at the factory across the entire area of the screen - you will never get a good screen if you assemble it yourself, or even if a repair centre does it. You'll get an air gap between the LCD and digitizer, and therefore it will look awful in daylight.
Dave Trouser said:
None of the replacement parts in this thread so far are close to genuine, and will be cheap crap.
http://www.ebay.co.uk/itm/320929331645?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
This is what a genuine replacement looks like, and costs. If it's under £100, forget it; it's crap. If it comes as separate parts, it's crap. The One X screen is bonded at the factory across the entire area of the screen - you will never get a good screen if you assemble it yourself, or even if a repair centre does it. You'll get an air gap between the LCD and digitizer, and therefore it will look awful in daylight.
Click to expand...
Click to collapse
What about this? http://www.ebay.co.uk/itm/REPLACEME...A%2BFICS%2BUFI&otn=21&pmod=251138091338&ps=54
BUMP
So is there anyone here can lend me a hand... I'm from the UK and i need to get my LCD replaced... does anyone know of any legit repair centers... Please.. i'm pretty desperate now
CraigUK87 said:
So is there anyone here can lend me a hand... I'm from the UK and i need to get my LCD replaced... does anyone know of any legit repair centers... Please.. i'm pretty desperate now
Click to expand...
Click to collapse
Call up HTC. I've done some research, seems to agree with what is posted above.
I feel your pain.. I have a small crack on the side of my S3 screen. How bad is it? If its smalland on the side check out an overlay Luke by Spectre. They are about 4mm thick and are cut to cover the whole face of the screen
Sent from my EndeavorU using Xparent ICS Tapatalk 2
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
No, that's not normal. Only thing I could think to try would be to try a kernel that allows you to change color and hue of the screen. If that doesn't help it sounds like you either might need to find a new screen and do a self repair or send it off for a fixing. Can't recall anybody else ever mentioning that. Unless somebody else has a better idea though, I think that's your only two options.
...man said:
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
Click to expand...
Click to collapse
Does it look like a light bleed or something? I realize you're new and they might not let you post pictures and stuff, but it's hard to say without seeing what the screen does.
It looks like pressure is accumulating upward at the single point, creating a grayish hue. I guess to be an example, when you press hard on an LCD there will be a rainbow hue next to or on the pressure point. But mine is always at a single spot.
Yeah, I think you have a display/hardware issue on your hands. I was just playing Dungeon Hunters last night in landscape and was hitting both sides of my screen pretty intensively and saw no color changes. If it's bad enough, you'll probably need to send it in for repair or try the DIY route. Sorry, not much else I can think of to help with your issue
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
...man said:
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
Click to expand...
Click to collapse
I doubt it, not unless you dropped it or something where you think you may have caused a weakness in the glass itself. You gotta remember, on all these device there are multiple layers to the glass itself. I'm guessing there might be a small defect in yours between two of those layers. Do you remember it happening after you did something or did it one day just start happening. If it's the latter, then definitely a manufacturing defect. If it's bad enough, if it were me I'd do some research and see how much it'd be to replace the screen. Depends on how long you were planning on keeping the tablet.
I broke my Nexus's screen and digitizer two weeks ago, I got it replaced by a company and that is when I noticed that grayish hue. Should I go back and ask them about it, because I plan to keep my tablet for a while. Also, as I said before I don't mind the color, I just want to know will my screen crack eventually from the increased (I'm guessing) pressure accumulating in that one spot.
I would definitely go ask them. Being that it is a replacement screen I'd go get either their professional opinion or another. Ideally ask them about it and then get another opinion. In a normal situation I'd say no to your screen possibly cracking, but there's something obviously wrong with the screen. I would say it shouldn't but I'd take it back and get a second opinion just to be on the safe side if it's not too much money.
Thank you for your replies.
...man said:
Thank you for your replies.
Click to expand...
Click to collapse
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
All good here with Lollipop AOSP !!!
graphdarnell said:
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
Click to expand...
Click to collapse
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
Would that grayish thing really cause my screen to crack? What should I do?
...man said:
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
Click to expand...
Click to collapse
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
graphdarnell said:
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
Click to expand...
Click to collapse
Quick question, how do I attach a picture, so you guys can see what it looks like?
Thanks