Push errors? App's crashing? Possible fix! - Windows Phone 7 General

Howdy!
So- shortly before the NoDo update, I noticed some erratic behavior with some of my apps. For one thing, push notifications for everything that wasn't a phone function seemed to be inconsistent. Secondly, certain apps just wouldn't work (e.g. AP Mobile crashed on launch, Alpha Jax wouldn't show notifications, gReadie, Flixster, AP Mobile and Weather live tiles wouldn't update.)
I did some research and it looks like these errors are related to the "push constipation" issue, where inactive or uninstalled apps with push or live tile function remain in the registry. Now, before NoDo if you had an unlocked device you could install a registry editor and remove some registry entries and the problems were solved... but I decided to wait for NoDo, hoping it would fix the issue but it did not.
So after trying everything, even resetting the phone completely, the issues keep coming back after some time. Until today!
Long story short, for whatever reason, disabling WiFi and cellular data, turning the phone off and then back on, and opening the programs that seem to be having issues while still offline... seems to fix the issue. After turning data back on I can confirm that all of my issues were solved:
AP Mobille tile updates
Alpha Jax notifications come through
gReadie live tile updates
Weather live tile updates
Maybe it's coincidence, but I just wanted to share here so that if any other locked, post NoDo users were having these kind of issues, they could try to fix it.
I was getting super frustrated and hope I can prevent that for some others lol. Good luck!

No go for me...

Alpha Jax from time to time will keep notification on there when in fact there is none, and also from time to time will show no notification when there is one. But on my Arrive after I get a new notification and play the indicator fixes itself, conversely if I have no notification and I have a game to play, if I play out the game, on the next go around the notification works correctly.

AlphaJax keeps giving me the Push Notification error. I tried your method with no luck unless I did something wrong.
I did a hard reset only about 2 weeks ago so this situation is just beyond stupid.

After the NoDo update, my tiles stopped working but using your method worked. I did exactly as you wrote but took an extra step and re-synced my apps that used toast notifications and now they're back. Although, it seems to only work for tiles that use toast notifications because the weather channel tile still has a mind of its own, but that's probably due to pull and not push and I reinstalled AP Mobile but the live tile doesn't work for me.
So Microsoft might be right in that the problem might have to do with some kind of issue with the phone's internet connection instead of the max number of registry entries, or it could be a combo of both??
Either way, thanks dude!

Gus can you post a step by step guide of what you did because I don't get anywhere. Cheers.

Peew971 said:
Gus can you post a step by step guide of what you did because I don't get anywhere. Cheers.
Click to expand...
Click to collapse
I think their problem is different from yours, as I reproduced your problem and this fix won't work for me either. I think there's was just a matter of resyncing the servers after the update while yours is the 'notification constipation' issue. I broke mine purposely, not sure if you remember, and can't get it back. I'm not going to hard reset either as I really don't care, as my main live tile (WeatherBug) still works... But hopefully Microsoft addresses this with a patch. You could always revert back to your back up and unlock as a temporary fix, then reupdate to fix the registry, though I completely agree with you that we shouldn't have to do it, and it shouldn't be an option. I don't think even Microsoft expected the growth it has received, both sales & marketplace wise, or it definitely would have set the limit significantly higher...

Related

Data connection keeps turning on?

the Data connection is turning on on a regular basis and I can't find any scheduled tasks set up to access the Internet, but some rogue program is? any ideas any one and/or any way I get find out what is causing this.
I have the same problem.. And I'm a little bit tired!
I wrote on this thread with no answer: http://forum.xda-developers.com/showthread.php?t=529622
I have a flat data plane but I don't like that PDA face things on his own initiative!!
me neither, I'm in charge - not my new toy! Lets hope someone helps us out this time round.
I had the same problem. In my case the 2 apps connecting to the net were Google Maps and Funambol.
itm said:
I had the same problem. In my case the 2 apps connecting to the net were Google Maps and Funambol.
Click to expand...
Click to collapse
Well, I don't use funambol.. And anyway: there are no program in task manamager! So: something is going wrong with manila..
I had the same 'problem', but my brother suggested to turn it off and on again. It did work as far as I could see.
I think it may be google maps causing this, but I'm not sure (and don't really care, since this 'solution' worked).
Any number of added apps can be doing this (Worldmate live is a bad one for example) or any apps still running and not shut down.
Obvious things to check first are:
Do you have automatic email check set?
Have you disabled auto-update in weather and stock quotes?
This drives me crazy too, afaik I have turned off everything yet it keeps turning on... A fix would be highly appreciated!
its the activesync...
turn it off, i mean, delete the settings and you'll be fine. activesync triggers automatic data sync, hence turning on the data connection
I use ActiveSync and don't have this problem. If it was ActiveSync, why would it cause the problem for some and not others ?
itm said:
2 apps connecting to the net were Google Maps and Funambol.
Click to expand...
Click to collapse
Well.. I tested all day.. And I can say that I solved the problem!!!
I think that last time I closed gmaps.. I answered in a bad way to the question about updating Glatitude..
So: Gmaps seemed close but it was updating my position on the net!!!
When i opened gmaps i could see my avatar in the map.. So i understand that it was still online..
So.. I think I've solved!
Anyway we need a "netstat" on pocket pc...
Thank you for your advices.
Glad you worked it out.
I put this in the developers forum a while back. Maybe someone smarter than me will work out a solution to this sort of problem:
http://forum.xda-developers.com/showthread.php?t=530634
As with the poster here. You will have an application that you have inadvertently set to autoupdate. The only thorough solution is to go through every program on your phone and check each setting meticulously. Alternatively. Back up your personal data and hard reset. Then reinstall your apps one by one, testing for an hour after each one. Eventually, you will find the offending app and can work on finding the setting in it to stop it connecting to the net.
Hi all,
the thing is there are dozen possibilities: activesync, alle gps-stuff, all auto-updates. So instead off looking up all these settings, you could also use the nodata.cab - works fine (phone need to be unlocked!)
greetz to all
Kjoere
thanks for all the posts, haven't checked for a while. I have checked everything and noting is set to auto update so very strange and annoying. Will try the nodata.cab - if I can find it?
DJ Palmis said:
Anyway we need a "netstat" on pocket pc...
Click to expand...
Click to collapse
Look at "TaskManager 3.1" that has a Netstat tab
Tom
download Modaco Nodata
frogfoot said:
Look at "TaskManager 3.1" that has a Netstat tab
Tom
Click to expand...
Click to collapse
Thank you! That is very interesting.
It also can be the build-in Facebook app in Contacts in manila. It has feature to automaticly update in 2 hours. At least, I had mine turned on as default.
The only reliable and "ultimate" solution is really Modaco NoData as mentioned above.
On the other hand not taking third party apps in count, basic traffic of HTC device is nothing to be scared of. Updates for weather, stocks and A-GPS are just few bytes in size... Obviously, GMaps, mail autocheck, Messenger etc. are different story, but none of these are started on their own... BTW, ActiveSync has nothing to do with Internet with one exception - Exchange mail sync, if you have any.
What you have to understand, is behaviour of the active data indicator (small G, E or H next to signal strength). If it's there does not mean, that any data are transferred at the moment. It just indicates opened data slot with current brodcasting tower in the cell. It could stay opened for hours after trasfer even just of few bytes. It closes usually only for two reasons - your phone switches to another cell (and has no reason to open data slot again) or the tower is busy and closes inactive slots to gain more capacity.
Except few rare cases in some coutries you're charged only for data transferred, not for time of the connection and therefore it doesn't matter. In Europe from 1st of July (some new EU limit) one Mb shouldn't cost more than 50 cents and with these basic updates you will NEVER reach it in one month...
Obviously, roaming is another story, but in settings of the standard services you can limit updates just for your country.

[Q] Marketplace problem

Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...
Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...
Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...
Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...
I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?
Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.
quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
Click to expand...
Click to collapse
Not mine. Still 7004
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Click to expand...
Click to collapse
The Market seems to be working now. Apps are now installing.
Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...
I just got this problem now! grr, hard reset for no reason, ffs!
Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.
I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.
Well it Works for me again...

How are Live Tiles performing on your phone?

Live Tiles are one of the big features of WP7. They are supposed to spare you to the need to constantly open your apps. Yet they seem to never work or else barely. From what I gather, 1st party tiles are never an issue but the 3rd party ones behave erratically, a couple of days a week or only after a hard reset.
I did a hard reset myself a couple of days ago just after getting NoDo and none of my Live Tiles has ever worked since. I have the following pinned:
- WeatherDuck
- Flixter
- Currency Tile
- Tile Notes
- Flickr
What's your experience with Live Tiles?
Peew971 said:
Live Tiles are one of the big features of WP7. They are supposed to spare you to the need to constantly open your apps. Yet they seem to never work or else barely. From what I gather, 1st party tiles are never an issue but the 3rd party ones behave erratically, a couple of days a week or only after a hard reset.
I did a hard reset myself a couple of days ago just after getting NoDo and none of my Live Tiles has ever worked since. I have the following pinned:
- WeatherDuck
- Flixter
- Currency Tile
- Tile Notes
- Flickr
What's your experience with Live Tiles?
Click to expand...
Click to collapse
My Live Tiles still work perfectly. Actually, I woke up to a couple, including WeatherBug, having information for me... Could it be an erratic data connection? I've seen you post about this before, but I'm not sure what could cause a few people to see this, when the majority of users don't.
i having the problem with my marketplace live tile,even i have updated all the apps,however,the live tile still indicate that updates are available.It is quite misleading.
I don't believe it's a data connection issue, I've spent most of the last 2 days home where I connect via Wifi.
Push notifications work again since the reset but all the 3rd party live tiles are dead.
sylau90 said:
i having the problem with my marketplace live tile,even i have updated all the apps,however,the live tile still indicate that updates are available.It is quite misleading.
Click to expand...
Click to collapse
You need to back out of the marketplace using the back button, not home button, otherwise it'll still show the number of updates as opposed to 0. I'm assuming that this is due to the fact that the marketplace periodically checks for updates, rather than other live tiles which use 'push' to update... This one seems to 'pull'
Peew971 said:
I don't believe it's a data connection issue, I've spent most of the last 2 days home where I connect via Wifi.
Push notifications work again since the reset but all the 3rd party live tiles are dead.
Click to expand...
Click to collapse
I don't know then, I've personally never experienced this, forunately *knock on wood*
So you're saying you have never had any issue at all with Live Tiles since day one? That's a first from where I stand.
Very odd.
Peew971 said:
So you're saying you have never had any issue at all with Live Tiles since day one? That's a first from where I stand.
Very odd.
Click to expand...
Click to collapse
Related to a fault in the OS? Nope. I've had Beezz fail on me, and WeatherBug, but those were their faults on their ends... I don't have an incredible number of Live Tiles anyway, but from what I do use, they work... Beezz notifications stopped, but I assume that has to do with the app, as I can't even change the settings... I'll put up Flixster and see what happens, and post back.
As of now though, WeatherBug is updating every 40 minutes, just as I have it scheduled...
Never a single issue with a tile here... Everything has worked perfectly from the start.
That's very strange, most people I know using WP7 have these issues. I'm slowly starting to wonder if this has to do with whether or not you're in the US. I'll see how people answer first.
Peew971 said:
That's very strange, most people I know using WP7 have these issues. I'm slowly starting to wonder if this has to do with whether or not you're in the US. I'll see how people answer first.
Click to expand...
Click to collapse
I've got every US WP7 device and though I don't use them all on a daily basis I've used each quite a bit and I haven't had any discernible issues with any phone aside from the surround.
That's my point, all the the users I know are in the UK and all have experienced tiles not working for days or weeks; and this since day one.
Hopefully with more answers we can shed some light on this.
My problems have been related to certain apps... Beez worked once, then stoped working. WeatherBug worked, then stopped, now works again.
All the other basic and normal live tiles (Exchange, Gmail, Live) have never stopped working, so I gather its mostly app related.
Avandor said:
My problems have been related to certain apps... Beez worked once, then stoped working. WeatherBug worked, then stopped, now works again.
All the other basic and normal live tiles (Exchange, Gmail, Live) have never stopped working, so I gather its mostly app related.
Click to expand...
Click to collapse
The apps you name as constantly working are 1st party apps which is why the poll is about 3rd party apps.
I can see you're in Europe and having issues, I might be onto something there. Is there any way to amend the poll questions? I should have "I'm/I'm not in the US" in there.
Some of mine occasionally stop working. Weatherbug works most of the time. The weather channel stopped working completely.
Ebay notifications only work intermitantly
A soft reset usually clears it though...
(This was on .7004 I am now on .7008 so I assume the same)
Peew971 said:
The apps you name as constantly working are 1st party apps which is why the poll is about 3rd party apps.
I can see you're in Europe and having issues, I might be onto something there. Is there any way to amend the poll questions? I should have "I'm/I'm not in the US" in there.
Click to expand...
Click to collapse
You're making a great assumption here. The 3rd party apps he named there have had documented server issues with their push notifications, which also provide the data for live tiles... Has zero to do with the OS. Maybe what you're seeing is the difference between a dedicated server (Microsoft) and some of these half-assed third party ones... I'm just guessing here though.
Also, you've asked this before, and from what I saw, most users on this forum said they haven't seen these issues.
FiyaFleye said:
Also, you've asked this before, and from what I saw, most users on this forum said they haven't seen these issues.
Click to expand...
Click to collapse
From what I see the users without issues are in the US. Like I said earlier, I know a number of UK users who all get issues since day one. Let's see what others come up with.
Tiles work like sh..t basically.
They are advertised as a special WP7 feature but from my side they're fail ATM.
Even Zune one is a disaster, it changes the artwork picture every... 2 weeks.
As for 3rd party, some are better so looks like it's definitely programming problem also.
Weather Channel is mostly OK. Also UrbanDictionary.
The main thing is they are TOO SLOW for beeing any reliable source of information.
Instead they're just gimmick.
The only time they really work is when you KEEP your phone connected to data for hours.
doministry said:
Even Zune one is a disaster, it changes the artwork picture every... 2 weeks.
Click to expand...
Click to collapse
"Official" WP7 live tiles have always worked fine for me, including Zune that swaps album artwork quite frequently.
The issue seems to be poor 3rd application coding.
Avandor said:
"Official" WP7 live tiles have always worked fine for me, including Zune that swaps album artwork quite frequently.
The issue seems to be poor 3rd application coding.
Click to expand...
Click to collapse
Not just that it seems... If you look at the 1st page, these users in the US never had any issue so that could be it.
Avandor said:
"Official" WP7 live tiles have always worked fine for me, including Zune that swaps album artwork quite frequently.
The issue seems to be poor 3rd application coding.
Click to expand...
Click to collapse
Ok. My Zune shows one artwork for weeks even if I play other albums.
But the coding differs, that's for sure.
Some tiles never refresh, and some are fine.

Live tiles not working

I just noticed none of the live tiles or toast notifications are working. They work for missed calls and SMS but not for weather channel, flory and beezz. It was working fine a couple of hours ago.
Running Omnia 7 on NoDo
Reinstall them.. Smart Tile also stoped working in my Omnia 7 and after reinstall it's fine...
I had same problem, tried reinstalling, removing pin, everything. Ended up doing hard-reset, loaded back up w/ NoDo update but factory settings. Downloaded 3rd party apps again, and they worked.
I had no other choice, live tiles are one of my favorite features.
this might be worth a read... http://mobilitydigest.com/microsoft-clarifies-15-live-tile-limit/
so hard reset is the solution? can someone tell me whats the difference between a hard reset and a normal reset?
http://forum.xda-developers.com/showthread.php?t=1015089
ammarmalik said:
so hard reset is the solution? can someone tell me whats the difference between a hard reset and a normal reset?
Click to expand...
Click to collapse
Hardreset does not work. Its because of your carrier, your phone will lose connection and will go into polling mode and tries to reconnect every hour or do. Its the worst designed behaviour i can imagine yet Ms relies on it. If your carrier has agressive timeouts wp7 will fail to connect to the push service and you will not be able to use it reliably, a soft reset will fix this until the reconnect fails again.... Which will happen in like an hour after reset so its useless if your carrier has these timeouts.

[BUG]Clock app force closes

I've only had the HOX for a couple of days. Finally set it up, like I need it to be and then I noticed that my Clock app is force closing, so I can't reliable use it to wake me up in the morning. This is quite a nuissance for me, as even other alarm apps seem to not work properly on my HOX.
I'm on the latest official FW, no bootloader unlock, no root, just plain 1.29.401.7.
Is anybody else experiencing this issues?
Edit: Managed to fix it, at least for me.
All I did was in the settings remove the automatic timezone detection. The clock then opened first time.
However, Taipei is showing in the list, even though I've deleted it from my list of Cities - so I'm guessing there's some location caching issue somewhere.
Anyway, the alarm screen etc. all seems to work for me, so try that.
===========
Can't assist yet I'm afraid, but you aren't alone.
Just received my 3rd HOX (yellow spots, faulty GPS) today and after checking everything and thinking I have a perfect example - clock FCs on startup, every time, regardless of other apps running, straight after a fresh boot, etc.
Oh well, I guess it was too good to be true
Not a biggie for me, because I use Alarm Clock Plus, which worked fine on the previous two HOxs (HOXes?) so hopefully it won't bother me. I can't be bothered to reset to factory settings just to see if the clock works.
I'm on 1.28, preinstalled by T-Mobile, no root or unlocked bootloader yet.
Haven't had time to investigate it much further, but the error log says it's a
'Java.Lang.Nullpointerexception' in WorldClock.java that's the culprit,specifically to do with the updateWeatherData Source Method, so may be something to do with getting the current location?
Forum search only threw up this post, so perhaps its just you and me!
If I find a fix I'll add it here. If anyone else has already found one, please let me know!
Gavin
Hi
Same here, i noticed that my clock app is force closing from time to time. Also noticed that i untick the automatic time update then it starts working again. I think it has something to do with location as for some reason it is not able to find my location (the city) and when i select Brussels for the list it shows it in the map somewhere in Africa
I did remove the weather app form the ROM so maybe it has something to to with that.
I had this same issue and contacted HTC support through their website. They directed me to do a factory reset (!), which is definitely a suboptimal solution, but worked. No FC on the clock since then.

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