Guys I have this error:
Error Code C101007B
At step 6 creating backup.
Do you have any idea? Looks like the NoDo update is screwed too?
Do I need a SIM in the device when doing backup?
Please help.
That shouldn't be the only error code. Usually another one will have appeared just before that one or even on the same page as that one. All that error code is is just saying that it failed to update. The more descriptive error code should be elsewhere on there.
z33dev33l said:
That shouldn't be the only error code. Usually another one will have appeared just before that one or even on the same page as that one. All that error code is is just saying that it failed to update. The more descriptive error code should be elsewhere on there.
Click to expand...
Click to collapse
No. There is no other error.
The update just stops that is it. It stays forever in this state.
And the phone stays with the update screen. I have to disconnect it and than it reboots not bricked.
I ask again - DO I NEED TO HAVE SIM INSIDE OR NOT when updating.
Also there are some apps upgrades on the Market I didn't do yet, does it matter?
From the horse's mouth
The error code you provided is a Zune software code that simply means "the update failed".
Click to expand...
Click to collapse
http://answers.microsoft.com/en-us/...i-do-the/eb97accf-235a-e011-8dfc-68b599b31bf5
Pretty descriptive if you ask me
It complies with Microsoft's guidelines for application certification requirements, doesn't it?
5.0 Application Certification Requirements
An application that is submitted for certification must meet all of the following requirements. An application
that does not meet one or more of the requirements fails the certification process.
Note:
These requirements apply equally to an application that implements game functionality,
commonly referred to as a game.
---- Omitted for clarity ----
5.1.2 Application Termination
The application must handle exceptions raised by the .NET Framework and not terminate
unexpectedly. During the certification process, the application is monitored for unexpected
termination. An application that terminates unexpectedly fails certification.
When handling exceptions, an application must provide a user-friendly error message. You may
present a message that is relevant to the context of the application. The application must continue to
run and remain responsive to user input after the exception is handled.
An application that displays generic or unhelpful error messages will fail certification.
Click to expand...
Click to collapse
lqaddict said:
From the horse's mouth
http://answers.microsoft.com/en-us/...i-do-the/eb97accf-235a-e011-8dfc-68b599b31bf5
Pretty descriptive if you ask me
It complies with Microsoft's guidelines for application certification requirements, doesn't it?
Click to expand...
Click to collapse
Thanks mate but this thread you quoted - I saw this but there's nothing there I could use besides hard reset which sounds like a bad joke.
So no other solutions? Should I think MS ****ed it exactly like pre NoDo leaving many customers screwed? Sounds great ****. Maybe they should stay at PC, they do definitely better job there.
I had to hard reset my phone for two different errors, and finally got mu update using the VPN-WiFi method.
kapanak said:
I had to hard reset my phone for two different errors, and finally got mu update using the VPN-WiFi method.
Click to expand...
Click to collapse
So you had to hard reset your device to get upgrade because nothing else was working?
That is really disaster. So they really ****ed it.
how long did you wait? the backup process takes a while, but you can see the progress bar on the phone (instead of in zune)
pillsburydoughman said:
how long did you wait? the backup process takes a while, but you can see the progress bar on the phone (instead of in zune)
Click to expand...
Click to collapse
Something like 15 minutes than I just got the error and everything stopped. Phone not visible on Zune anymore.
Not quite the same thing, but my situation was similar, I first started getting the 8000FFFF error during update checking, and once my update showed up, it just wouldn't work.
I have one recommendation for you, go to device manager and completely remove/uninstall the Optimus 7 drivers as well as its USB drivers... then restart, and then connect your phone to a USB port on the back of your computer without having Zune running. Perhaps you can get your phone recognized at least. I did that, but in the end I had to hard reset, but I think I could have gotten it to work given some more time and patience.
It is REALLY a pain resetting, since there is no way to mass install applications.
kapanak said:
Not quite the same thing, but my situation was similar, I first started getting the 8000FFFF error during update checking, and once my update showed up, it just wouldn't work.
I have one recommendation for you, go to device manager and completely remove/uninstall the Optimus 7 drivers as well as its USB drivers... then restart, and then connect your phone to a USB port on the back of your computer without having Zune running. Perhaps you can get your phone recognized at least. I did that, but in the end I had to hard reset, but I think I could have gotten it to work given some more time and patience.
It is REALLY a pain resetting, since there is no way to mass install applications.
Click to expand...
Click to collapse
Well my device is perfectly recognized and syncs well.
The only pain is this error while updating.
Luckily the phone reboots not bricked at all.
I will try deleting all the music and photos and videos.
If the only solution is hard reset, I'm saying MS ****..d this completely.
Second consecutive update with problems for users. Actually as bad as WM was in this regard.
Related
First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
Click to expand...
Click to collapse
quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
Click to expand...
Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express
Hi everyone... as i'm pretty much stuck with my device... i'm gathering all the information we have found on the hotkeys.
Yeah, i'm so bored to try random key combination...
And yeah (2) there are some new key combs... (ha!).Anyone brave enough can help booting with the remaining keys hold.
Tested keys (pair): q , w, r, m, b
Enter APX mode (Nvidia flash)
Hold U+S+B+ Power
Prints nothing, enters APX mode
Enter Ms Pink Bootstrap mode (aka SBL mode)
Hold L+S+ Power
Prints nothing, enters SBL mode
Clear Storage memory (reset phone)
Hold C+B+ Power
Prints a Phone image (and reboots)
Unknown, possibly downgrade the phone to original OS
Hold R+B+ Power
Prints a "reboot" arrow (and reboots)
Was reading up on Fuses, Lock Bits, and idenitified the Samsung moviNAND 8GB is part "KLM8G4DEDD-B101". Using the Samsung's Decoder pdf, found "S3C49VDX01 Controller" so did a google search and found this website
http : / / forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series
There's a few modes on that galaxy phone. The button combinations probably won't work but if you are bored, try them out.
Not so bored but, they dont work. This mobile is a PITA wherever you look at it.
I did the "R+B+power" on my KIN TWOm and i got the reboot screen, then i got a screen saying "Updating modem Please do not remove battery." i got scared and took out the battery. then when i put it back it it said the updating modem thing again and i just let it sit, it finished rebooted then asked me to set up my phone and it was asking me for my windows live email, but it wasnt working so i click setup later. I had the kin studio on my KIM TWOm of course it didnt work but this might help someway.
Interesting, maybe it's a kind of restore hotkey (who knows hehe).
My problem is that it doesnt work removing the battery (removing for a little time) or letting it update (i left it about 2-3 hours updating and autoresetting till the battery died).
Maybe you could connect to verizon and get the OTA update.
If you didnt have the Loop (for kin studio) before, it just mean, as expected, that the kin twom is just a kin two with a software update removing loop and restore-able with this hotkey.
I do not recommend its use though
I now have the original KIN software on my phone using this method. Irritating that it will not sync with my hotmail, most likely because of no cloud server connection. I have lost all of my contacts.(thank god for the facebook phonebook) The spot is convenient. I find it interesting that the phone still retains the original OS.
If the original software is back, can't you use Microsoft Exchange Active Sync to synchronize contacts? Have you lost other stuff, like Zune music, etc?
I have a couple of questions:
Since you now how the original OS on the phone ...
How does it show up on the Verizon network? Is it still being seen as a Kin Twom or the original Kin Two that required data?
Is the Wifi and built in Facebook app working correctly?
Can you forward video through MMS using the Kin Stop?
I just wish there was a way to get some direction from Conflipper. It really did look like he found a way to get deeper into the original OS, even though he said he hadn't found a way to dump the ROM.
amlex said:
I have a couple of questions:
Since you now how the original OS on the phone ...
How does it show up on the Verizon network? Is it still being seen as a Kin Twom or the original Kin Two that required data?
Is the Wifi and built in Facebook app working correctly?
Can you forward video through MMS using the Kin Stop?
I just wish there was a way to get some direction from Conflipper. It really did look like he found a way to get deeper into the original OS, even though he said he hadn't found a way to dump the ROM.
Click to expand...
Click to collapse
Not quite sure of the first question.
The wifi works but the loop does not because I can not finish set up, when trying to sync with my hotmail it displays a message that it cannot connect to windows live.
Yes the Kin Spot works wonderful.
I'd like to add that videos do not work.
Feed Reader will not refresh my feeds.
OTA update does not work almost everything requires a connection to the KIN server that does not exist anymore.
Rebooting Kin ONEm
Update on R+B+Power Button.
1. I performed this on a KIN ONEm, NOT a KIN two. I recommend that the forms be combined as efforts to hack both devices are very similar.
2. To answer a previous question: NO, ACTIVE SYNC DOES NOT WORK WHEN LOADING THE OLD KIN ONE SOFTWARE. HOWEVER, it does not seem to work because an error message pops up and says:
----------------------------------------
NO DATA PLAN
Your plan doesn't support Exchange sync.
----------------------------------------
SO: for people who want it, I would be interested in knowing if anyone with a KIN ONEm does the software reset and then asks Verizon for the plan. It could possibly work.
3. A DISCOVERY: pressing the R+B+Power a second time on boot kicks the software back to the "m" (as in ONEm) mode. I don't know if it's the same for the TWOm... but I bet it is. In any case, if you want to play with the original software, there seems to be a way to get back easily. FYI: It took me a couple times to do it right... and there is a pause before you get the updating modem screen and after you see the return arrow symbol. Be patient and try a couple times.
4. FACEBOOK and TWITTER and WINDOWS LIVE all do not seem to work either, giving various messages about "try again later" or "cannot connect." I wonder why. I expected the facebook address book to work re: an earlier post. I could not get it to work.
FYI: I decided to keep the "m" software as the studio does not exist anymore. For all of us too cheap to buy the data plan, I guess we don't have a big excuse to be too cheap to go to the verizon store to get our contacts synced up once in a while. To do this, I bitpimed my contacts to my old phone and then brought the old phone in. If anyone can figure out how to renable active sync or simply upload contacts - great, but until then, I may have to switch back to my old phone.
Thanks for the info posted above. It's good to know that this hotkey lets you switch and switch back to the old version (well, "m" version).
The only thing i dont like is the "update modem" (or OTA update) need, cause it probably means that you depend on verizon to get things done (like B+R+Power + get OTA).
R+B+power doesnt work on my phone?
When i try the button combination it just brings up the normal message of "Turn off? your phone will turn off now" It doesn't reboot like everyone says it should? one thing i should add is this phone a little different from the first kin twom, i'm not sure how but when i went to verizon to get a warrenty replacement the lady said "we need to send you a kin twom..two" confused i said "this is the second version?" she said "no its newer.. it's hard to explain" the only difference i can tell so far is that on model number there is no longer a hand stamped M after it. It's printed on the sticker. so maybe i'm stuck with an even more locked down phone?
BenDyer said:
When i try the button combination it just brings up the normal message of "Turn off? your phone will turn off now" It doesn't reboot like everyone says it should? one thing i should add is this phone a little different from the first kin twom, i'm not sure how but when i went to verizon to get a warrenty replacement the lady said "we need to send you a kin twom..two" confused i said "this is the second version?" she said "no its newer.. it's hard to explain" the only difference i can tell so far is that on model number there is no longer a hand stamped M after it. It's printed on the sticker. so maybe i'm stuck with an even more locked down phone?
Click to expand...
Click to collapse
You have to turn your phone off and then turn it on using the button combination to reboot.
mooing said:
Update on R+B+Power Button.
3. A DISCOVERY: pressing the R+B+Power a second time on boot kicks the software back to the "m" (as in ONEm) mode. I don't know if it's the same for the TWOm... but I bet it is. In any case, if you want to play with the original software, there seems to be a way to get back easily. FYI: It took me a couple times to do it right... and there is a pause before you get the updating modem screen and after you see the return arrow symbol. Be patient and try a couple times.
Click to expand...
Click to collapse
Hey I'm wondering if you lost your contacts when you booted back into the kin "m" mode. When you went into the original software, you lost your contacts. Now when you booted back into "m" mode, did you lose your contacts as well? Also, did you lose anything else? I want to test this with my kin twom but at the same time, I don't want to lose everything I have. Thanks
corey124 said:
You have to turn your phone off and then turn it on using the button combination to reboot.
Click to expand...
Click to collapse
oh jesus, all that did was do a factory reset. I lost everything, and it's still the twom software.. now i'm confused
BenDyer said:
oh jesus, all that did was do a factory reset. I lost everything, and it's still the twom software.. now i'm confused
Click to expand...
Click to collapse
It should have given you the original kin software?
I guess that doing it just for fun is kinda stupid.
Be ready to lost everything and/or **** the phone testing random things. You were advised.
corey124 said:
It should have given you the original kin software?
Click to expand...
Click to collapse
I've gotten the same error. It didn't give me the original Kin software. It simply did a hard reset and deleted everything off of the device. It showed the arrow however, afterwards it simply booted up into Kin. Nothing came up hat said upgrading or anything. Could there be a KinTwoM - 2 that doesn't even come with the original Kin Two software? If it'd help I'll post a video on what happens.
fazi13 said:
I've gotten the same error. It didn't give me the original Kin software. It simply did a hard reset and deleted everything off of the device. It showed the arrow however, afterwards it simply booted up into Kin. Nothing came up hat said upgrading or anything. Could there be a KinTwoM - 2 that doesn't even come with the original Kin Two software? If it'd help I'll post a video on what happens.
Click to expand...
Click to collapse
It is possible, I've heard of a second generation kin twom. So maybe you have the unfortunate problem of having one, which may exclude you from future hacks.
Well R-B-Power works.....but you lose everything
So curiosity got the best of me last night and I tried the r-b-power method to update the modem and then boot into the original kin os with the kin spot and everything. The only down side is that I lost everything on my phone. Which really, other than a few photos (and the pain of having to add all my contacts again) really isn't that bad. By the way, my Kin is the Kin TWOm with a hand-stamped "m" underneath the battery, so I guess it would be called "first gen Kin twom". It booted back to the normal kin os after I did r-b-power and my phone was still activated. So anyone with a 1st gen Kin twom can try this, just be warned that you lose EVERYTHING.
Hi,
I've just installed Windows 8 Consumer Preview and then installed Zune.
Now, when I plug my phone Zune says:
CONNECTION ERROR
Can't connect to your phone. Disconnect it, restart it, then try connecting again.
I tried these solutions but with no luck: http://answers.microsoft.com/en-us/...ur-phone/a114fabb-c1df-4204-9520-eb76ff40660d
I have an Omnia 7 with mi7ROM.
Thanks in advance
Revert back to Windows 7
I heard somewhere that you have to install the whole Zune package manually and that it's a pain to do so, I will look it up and post it as soon as I can find it.
I have just done a fresh install of Windows 8 CP, everything is working lovely and smooth except Zune for Windows Phone. I have installed Zune but every time I attach my phone I get the error that it "Can't connect to your phone. Disconnect it, restart it, then try connecting again".
I have tried this multiple times, also I have reinstalled Zune, searched Microsoft support (there are a number of people with the same error in Windows 7, but the certificates that Microsoft talk about don't exist on this installation).
I had no problem with it in the DP.
TheDisneyMagic said:
I have just done a fresh install of Windows 8 CP, everything is working lovely and smooth except Zune for Windows Phone. I have installed Zune but every time I attach my phone I get the error that it "Can't connect to your phone. Disconnect it, restart it, then try connecting again".
I have tried this multiple times, also I have reinstalled Zune, searched Microsoft support (there are a number of people with the same error in Windows 7, but the certificates that Microsoft talk about don't exist on this installation).
I had no problem with it in the DP.
Click to expand...
Click to collapse
I just remembered that Windows 8 is going to do away with Zune, this might have something to do with it.
sinister1 said:
I just remembered that Windows 8 is going to do away with Zune, this might have something to do with it.
Click to expand...
Click to collapse
but that dosent mean they would complete drop the support for it
AshleyT said:
Hi,
I've just installed Windows 8 Consumer Preview and then installed Zune.
Now, when I plug my phone Zune says:
CONNECTION ERROR
Can't connect to your phone. Disconnect it, restart it, then try connecting again.
I tried these solutions but with no luck: http://answers.microsoft.com/en-us/...ur-phone/a114fabb-c1df-4204-9520-eb76ff40660d
I have an Omnia 7 with mi7ROM.
Thanks in advance
Click to expand...
Click to collapse
Known problem. Sorry if already posted. Had same thing. Has to do with leap day. Ms acknowledged problem. Happens on win7 as well if you do a fresh or new phone connection to Zune. Put system a day forward to March 1 and it will work. You can the revert back to current date.
Hello All,
We're currently having success in resolving this issue by altering the date on a PC to March 1st, 2012.
Once the date has been changed, close the Zune Software and disconnect the Phone, then go ahead and reconnect the Phone and the Zune Software should start automatically. If not, go ahead and start the Zune Software as normal.
Ideally, the Phone should be detected and you may have to go through the process of naming the Phone and checking for updates again.
Right now, this is just a workaround, however.
Kind Regards,
Matthew N.
Click to expand...
Click to collapse
link
Sent from my cm_tenderloin using Tapatalk
Well, I got my HTC titan yesterday and have this connection issue.. I spent almost 9 straight hrs searching thru the web and tried all possible solutions.. Even those that seems ridiculous... None worked...tried fresh install of zune, different computers, reset my phone countless times... Worst is that the delete cert method cause my omnia 7 to stop working altogether.. Darn!.. Gave up and went to bed after midnight a sad sad man..
Interestingly, this morning, everything work!! Coincidentally, todays 1st march...
Not sure what happened, made me think that it could be Zune need to settle for a while.. But, I am a happy man today!
Mine is working relatively well, for the most part. Zune seems to detect it just fine until my phone goes to the lock screen, at which point I have to unplug and reconnect it. Aside from the it seems to work perfectly.
Now, the Windows Phone Emulator doesn't work at all.
I had same issue, HTC Titan. And I did all, reinstall, reset etc Zune and Phone. But after reflash my phone with firmware:"You can find HTC Titan, firmwares in HTC Titan Section." all worked.
Sent from my TITAN X310e using Board Express
Lots of people had this issue (me included) seemed to have something to do with leap day bug when installing drivers or something. Should be fine today
Now it works fine!
Thank you
meandu229 said:
Lots of people had this issue (me included) seemed to have something to do with leap day bug when installing drivers or something. Should be fine today
Click to expand...
Click to collapse
did you see my posts ?
http://forum.xda-developers.com/showpost.php?p=23127770&postcount=7
http://forum.xda-developers.com/showthread.php?t=1524555
derausgewanderte said:
did you see my posts ?
http://forum.xda-developers.com/showpost.php?p=23127770&postcount=7
http://forum.xda-developers.com/showthread.php?t=1524555
Click to expand...
Click to collapse
Yeah thanks thats where I got the info but was on my phone so didnt post info.
Cheers for adding links
shammaan125 said:
but that dosent mean they would complete drop the support for it
Click to expand...
Click to collapse
Supposedly they are trying to come up with a new Music Player that goes across all Windows devices and they are actually thinking about doing away with Zune, I know that apps will now be available via a app store kind of like on Android instead of Zune.
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
darren486 said:
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
Click to expand...
Click to collapse
The service is probably down for maintenance or...for a problem. This does occurs occassionally with any service...and should be back up by the time you read this.
Gosh, I hope you don't take this as proof that Microsoft is abandoning the Lumia 900 and Nokia in general.
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
darren486 said:
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
Click to expand...
Click to collapse
that is interesting. That should not happen at all. Unless you're logging in , or attempting to log in with a different id, marketplace should use your core login. If you remember, if this happens again, let me know. I have some contacts in WP support at ms.
thanks! will inform you if i have any issue again, but luckily, no issue till now after the reset
Hi all, I recently got a Surface RT and reinstalled Windows RT on it as brend new device.
Windows starts from RT 8.1 and after some updates (almost 70) it updates the Surface firmware and switch to Windows 8.1 RT update (1). From that a few more updates and than my Surface can't find any windows updates and can't install Store Apps.
The Windows Update keeps being stuck on "serching for updates" forever and the Store apps won't install giving me an error about my slow internet connection.
I know for sure that the last Update is the update 3 for Win RT which I won't ever be able to install. I'm pretty sure that some update screwed my Windows Update center. I've re-installed a fresh new Win few times and alwyas got stuck at this point.
Any help?
Hi,
I have a very similar problem at the moment. I refreshed my surface 2 last week as the storage had filled up and couldn't be cleared by any other normal means. After reset, the first batch of updates would install but afterwards would get stuck on the "searching for updates". I have reset several times with the same problem occurring each time. Finally I reset using a usb recovery following the guide given on windows central forums (wont let me post link)
This time after installation, even on the first check for updates, it gets stuck. Been running now for over 24 hours and still nothing.
Hopefully someone on here will know the answer. I will follow this thread with interest.
---------- Post added at 07:21 PM ---------- Previous post was at 06:53 PM ----------
Typical, no sooner had I written the post above then the search for updates finally finished after 25 hours. 262 updates found and ready for installation. Turns out that nothing other than (extreme) patience is required for the problem to sort itself out. It might be worth adjusting your power settings so that your surface does not go to sleep and hence interrupt the search. Good luck and hope it works out for you.
Hi and thanks for answering, I don't feel alone anymore. Here's my story:
The first time I resetted Windows was just after purchasing my Surface, brand new Win on and I used my surface for almost a week, researched for updates and installed it (firmware update and something like 76 first and 35 later) till the Windows RT 8.1 update (1).
I realized something was wrong as soon as Windows Store started giving me the same network error for each app I was trying to install. Looking for windows update was stuck on "Checking for update" for more than one hour (standby time on AC plugged in setted to never). Latest update available for the Surface RT is the Windows RT 8.1 Update 3.
Restored Windows, kept my apps but removed all the updates. Windows Store worked again, same for Updates. Installed two cycles (just like before) and again same situation... Windows Store started giving me the same network error for each app I was trying to install, looking for windows update was stuck on "Checking for update" for more than one hour (standby time on AC setted to never).
I tried every fix coming up on the web: wsreset, windows troubleshooting app for windows update and windows app and even deleting the SoftwareDistribution folder.
At this point I chatted with an MS employ through Surface assistance web page. She suggested me to reinstall a fresh windows copy from Microsoft web site using a USB drive and so I did...
Yesterday night it all came back, second cycle of updates, Windows Store started giving me the same network error for each app I was trying to install, looking for windows update was stuck on "Checking for update" for more than one hour (standby time on AC setted to never). I again tried all the fixes, nothing worked and so I restored Windows keeping my apps.
I'm now typing from my Surface, just restored but no updates installed yet. I'm really getting upset to MS for all this ****. Hope you get more luck.
Next week I won't need my Surface to much so I may try looking for updates for more than 24 hours and see if I can get out of this updates cycle.
Looking forward for better news and know if thing are working for you.
P.S. Text me the link you were talking about.
Updates: I've installed the KB2029xxx update (Update 1) and after that, as alwyas, Windows won't find any other update. I've let it check for more than 24 hours but still on "checking for updates".
Don't know what else to do.
Hi, I think it's about their servers aswell. I've tried everything and more to get out of this situation but nothing worked.
Last thing I did yesterday was:
1. Flush DNS "ipconfig /flushdns"
2. Run Windows Update troubleshooting
3. Checking for updates
And again is was stuck for hours till I gave up and shut it down.
The main difference is that flushing in DNS clear the Windows Update cache so it now looks like no updates are installed and updates history is blank.
Nothing changed tho. I guess MS removed (or blocked?) updates after Update 1.
Somewhere, somehow, I've red it's possible to "cook" your own ISO of Windows RT including major updates.
I'll find more out.
Keep us updated, the longest time for me was about 27 hours.
Inviato dal mio Nexus 4 utilizzando Tapatalk
mattschwantes said:
I checked again last night (48 hours) and again this morning. The Windows update bar was still scrolling away doing nothing. However, when I right clicked to shutdown, I now had option to 'Upsate and restart'. Choosing this it began installing 183 updates.
This was all done with Surface2 plugged in, sleep set to never, running via Wifi to 1GBps fiber broadband. I'm just happy it actually did something. Data must be drip-feeeding in using BITS at inperceptibly slow rate. So good news, it can work but just barely.
Wish you luck with yours. Hopefully @never_released can provide us an alternative OS solution in near future.
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Great news. What would you suggest now? I can't let my Surface RT plugged for 2 days 'cause I need it, however I was thinking about pluging it in and let it check for updates during the night time, should be about 10 hours per day, and repeat this process till I find the magic "Update and Restart" button takes over the classic restart.
I've alwyas been checking using the metro Windows Update and not the Desktop's one.
Same issue here on my surface 2. I bought it off a buddy and reinstalled windows from an image found on the MS website. after installing the first batch of updates it just keeps searching. I found that while its searching I cannot download apps from the store it keeps spitting back the network is not fast enough despite being able to watch NF on multiple devices at once. its starting to bug me a little bit cuz i do want the new start menu.
Its not confirmed yet, but it might be worth to mention.
I've contacted Microsoft for this problem, and after hours, maybe days of troubleshooting they finally came to the conclusion that its pretty annoying.
However I did a request for making new system images (for the RT devices) since they are not supported by updates anymore.
The request has been sent and awaiting response. Let's all hope that my request will be get through and we will get new recovery images which are up-to-date anywhere soon.
Stjinchan said:
Its not confirmed yet, but it might be worth to mention.
I've contacted Microsoft for this problem, and after hours, maybe days of troubleshooting they finally came to the conclusion that its pretty annoying.
However I did a request for making new system images (for the RT devices) since they are not supported by updates anymore.
The request has been sent and awaiting response. Let's all hope that my request will be get through and we will get new recovery images which are up-to-date anywhere soon.
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Please keep us updated!
Looks like that the ony way to go trought this at the moment is to just let your Surface check for updates, AC pluged, never set to sleep, for something about 30-40 hours till, still checking for updates, opening the shutdown menu shows the "Update and Restart" option.
I just had an idea. Maybe it could work maybe not but the people who where able to receive the updates on surface rt/2 upload the contents of their SoftwareDistribution (including Software distribution.Old if present) folder located in the windows folder so us that can't get them can just install them manually. Just an idea tho.
Quick update after factory reseting my surface 2 and attempting to do the first batch of updates I found that a bunch of my important updates fail to install. Causing my tablet to loose ability to install apps and find updates no matter what fix I try. Going try installing updates manually over the next few days and see if that helps.
mattschwantes said:
Mine also had many failed updates in the first batch of 64. Keep doing update/restarting. Once you get through that initial batch, they seem to more/less succeed after that.
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I've gotten through about 3 sets of updates further then I've gotten before. This time I didn't use my Microsoft account and just made a local account and I only installed the one that were auto ticked I figure I've don't about 120 updates now. It's checking for updates atm but hopefully by morning it'll be done.
Hi. Windows RT 8.1 update 3 is here. But the update problem remains.
https://www.microsoft.com/en-us/download/details.aspx?id=49143
gipigia said:
Hi. Windows RT 8.1 update 3 is here. But the update problem remains.
https://www.microsoft.com/en-us/download/details.aspx?id=49143
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Please tell me they just posted this and I didn't just miss it. This is the one update I wanted I do the really care for the security patches cuz I do the really think rt can get viruses.
I don't know. It was here.
https://support.microsoft.com/it-it/kb/3033055
gipigia said:
I don't know. It was here.
https://support.microsoft.com/it-it/kb/3033055
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oh well thanks for that. I just hope that maybe they will make a recovery image with all the updates pre-applied. or even unlock it for us but that's just being hopeful.
now I keep getting "connection too slow" error from the app store and when I run the troubleshooter I keep getting "service registration missing or corrupt - not fixed" I've contacted support via helpdesk but they are almost useless and i cant go to the surface support because it wants me to pay because my warranty is up.
Edit- just after typing this they put me in contact with someone from the surface department. hopefully they can help fix these issues.
mattschwantes said:
The Windows Update Troubleshooter always says Service Registration Missing or Corrupt. Even on a freshly recovered Surface RT/2.
It claims to fix the problem. Run it again, it detects no issue. But this only lasts until you restart. After restart, it behaves same as before. I think the Troubleshooter is actually just incorrect.
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Mine won't even fix it
these issues are really starting to bug me I've reset my surface 2 about 10 times within the last 3 days. even if they stopped supporting the device we should be able to update and use it on the latest updates with no problem. talking to support is useless they always tell you to do the same steps over and over again.