I'm running stock EC05 that i flashed from EB13. Ever since I updated i have been unable to update my profile/prl. Is there anything i can do to fix this or is this something that I have to return the phone over?
I'm getting the "An error occurred while trying to update your PRL. Please try again later. If the problem persists , please call cutomer care Error: unknown error
If you keep trying, it will eventually work (and will probably tell you that your PRL is already up to date). It took me like 30 tries one day but I finally got it to work and tell me there was no update necessary.
i'm getting the same error. even 30 tries, something is wrong.. I've been ACS, midNIGHT, and bakedsnack and all of them give the same error, so i'm guessing its an inherent problem.
Mine was failing for the longest time on multiple roms. And w/o me even trying Sprint pushed one on me last night. Weird thing is they pushed 60676 .... which i already had? /boggle
tonycalr2002 said:
I'm running stock EC05 that i flashed from EB13. Ever since I updated i have been unable to update my profile/prl. Is there anything i can do to fix this or is this something that I have to return the phone over?
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It is a known Sprint issue. There was a problem with 60677 so a lot of people got rolled back to 60676 without trying. Most of their prl servers are down until they figure out who is on what and what to do about it. They got me 2 nights ago but my gf's is still on 60677 and her's said it updated. Both on Bonsai.
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Im fully rooted and running AvaFroyo v6 with kings kernel #6, and my Evo just wont make a call when I roam. I verified my roaming settings and everything is in order, so Im thinking that either the ROM or the kernel which is the culprit, as this didnt happen when I was using netarchys rooted 2.2 ROM. Does anyone know if anything can be done (sans flashing back to netarchys) to fix my issue?
I did went to my local Sprint store today to have them take a look at my phone, and their response was that "this is a problem that we are aware of, but there is no solution yet, please come back in 48hrs". Which, to me, is a bunch of b.s.
Lemme guess, you also updated your PRI? And you get a message from Verizon saying they can't verify your phone? If so, call Sprint from your landline, and they'll do some stuff on their end, and have you do a Factory Reset (aka, wipe /data and /cache).
Actually, my PRI never updated at all. I must have tried like 50 different times to no avail. Im with Sprint chat right now, and apparently they have refreshed my phone. Lets see what happens.
That happened to me yesterday, after PRI update, the chat fixed me in 15 mins, no factory reset.
HW version 0003
Myns release 4
3.30.651.3
HTC Kernel 17
Washington DC area
for some odd reason i have no data. no 3g, 4g, only wifi. updated profile and prl. Did the ##data# reset in edit mode with the PRL. Shut off and let sit without battry for a while.
Any ideas?
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
munsterrr said:
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
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flash a stock rom.
munsterrr said:
changed kernel to netarchy 4.1.9.1 cfs and put the new radio and wimax radio on...same thing
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Don't resort to flashing radios you can really screw up your 4g.....Did you try factory reseting your phone but back everything up first and see if that works if not try flashing a stock rom or a ruu.
Update Profile/PRL. If that doesn't work, flash a stock RUU and Update Profile/PRL. If that doesn't work do a ##786# reset. That should get you up and running.
If you still have problems post back and I will point you in the right direction to fixing your data profiles.
I also have the same problem using myn rls4, but have net 4.2.1 cfs HAVS more kernal. Out of nowhere the data will just cut out and stop working. I will try some of the suggestions in the thread.
Did any of out suggestions work for you?
h2o-pr00f said:
I also have the same problem using myn rls4, but have net 4.2.1 cfs HAVS more kernal. Out of nowhere the data will just cut out and stop working. I will try some of the suggestions in the thread.
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well i went back to CM 6.1(newest build) and about 45 minutes ago it happened again while i was at the bar. guess imma go to a non rooted RUU to see what happens
not to be "that" guy but one bump for a hopefully permanent fix.
As much as half of us have a rom flashing addiction. I cannot do this every day lol.
munsterrr said:
well i went back to CM 6.1(newest build) and about 45 minutes ago it happened again while i was at the bar. guess imma go to a non rooted RUU to see what happens
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If that doesn't work. Call sprint and tell them your phone is having really slow data and it's going in and out tell them it happened after updating your phone through system update then they will say it's due to software update and they will send you a replacement next day.That is my suggestion because you don't want to screw something up that might be noticeable trying to fix your current evo just get a new one and start over with everything updated. I hope I was helpful
I did this, using the debug menu once. I reset all data and then it wouldn't update my profile so I couldn't access my 3G and the web data was gone. I tried to update my profile/prl and it wouldn't, kept timing out.
Every time I would reboot the handset it would try to update automatically but fail. It turns out the rooted rom I was on, (Fresh EVO) was interfering with the update. I flashed the stock RUU...then the phone attempted the same update profile, and afterwards it was back to normal.
So try going back to a stock rom, and then if it doesn't automatically try to update your profile, go to your settings and do so manually, should do the trick.
Basically do what APH noted in his post...sorry must have skipped your posting.
This same thing happened to me on the Hero. I RUU'd back to Sprint's crap and then called them. They walked me through some things and then told me to take it in. The repair guy did the same thing I did (RUU and then data fix) and it started working. So, if all else fails, RUU and bring it back to the store.
thank goodness i have a long weekend. Guess if the new PRL update doesnt fix this then ill head over.
I read for a couple days and then finally decided to root and flash with a new ROM. I put Syndicate Frozen 1.0.2 on it and it works well outside of an issue with the clock (thats another thread).
Not a complaint, but more of an observation and question:with the new ROM I can't update the PRL. I did see a thread about doing it manually but it got pretty deep and hinged on being able to find the up to date PRL.
Would it be easier to take the phone back to stock (Eclair), let it take the updates, back it up, reflash it to the Syndicate ROM, and then flash back to stock when i wanted to update the PRL? It seems pretty straight forward to flash it with CWM.
The other question I have is if I take it back to stock and then root it, will it take updates? Is it the different ROM that blocks the updates? Thanks.
When I tried going back and updating it kept giving me unknown error for both profile and prl... Idk if its a problem with sprints towers or what but is definitely annoying. Got my phone little over 2 weeks ago and have not been able to update my prl once
Sent from an EPICly frozen and syndicated EC05 device
PRL and Profile updates stopped working for me about a week ago. Though I had done something until I read here that lots of people are having the same problem. I'm on totally Stock EC05 now and it still won't update. Guess the problem is at Sprint.
poit said:
PRL and Profile updates stopped working for me about a week ago. Though I had done something until I read here that lots of people are having the same problem. I'm on totally Stock EC05 now and it still won't update. Guess the problem is at Sprint.
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Yes it is a sprint issue...
Also @ OP
In the thread Update Prl Manually,
The Latest prl is attached as a zip file in the second post,
I followed the instructions with some playing around with a couple things that arent in the settings and it worked flawlessly read through that thread near the last page i posted an extra thing you may need to do to get it to work.
So its been a while since I have had to do anything to my (wifes now) Evo. She told me calls were dropping, well not connecting. When trying to make a call it drops instantly. I flashed a sense rom and updated PRL/Profile and it keeps doing the same. I then thought I would update the radio/PRI and while trying to flash the combo I am getting this error in title. What the heck is that? E:cant store zip image something tells me there is something wrong here, lol. Any ideas?
i tried to flash radio and PRL separate and got the same error...
edit...now trying a p36img maybe this will rebuild the corrupt partition. at least i think one is corrupt
edit...so the p36img flashed and I am still getting the instant dropped call, wtf!
edit...after flashing the p36img i then flash ra recovery, from there i was able to flash the radio/prl/nv combo. I am still getting the dropped none connecting calls, just not as bad as before. this is not happening with my evo shift or galaxy s 2. any thoughts?
Thanks
Only thing I can think of is the phone may need to be reprovisioned in sprint's system, to accomplish this you will need to flash a fully stock rom and contact sprint, either call them or use the support chat on sprint.com they will have you do some stuff in Epst and then do whatever it is they do on their end, sometimes things get screwed up from changing providers while roaming and the settings endup stuck and require a manual reset which is what the reprovisioning will do
Yeah, I thought of that after going through what I did above. I restored back to CM7 and 3 out of 4 calls go through now. I want to say its sprint, but my other devices are trouble free. The only thing I did that may have a hand in causing this is a couple days ago I flashed one of the AOSP ICS roms, had to take a gander since my Epic 4G Touch has NO ICS roms I must say the ICS looks awesome, the wife didnt care for it so back to CM7 it went. Perhaps some settings got jacked up when I flashed? If it still does it today I will try a re-provisioning, if that fails its off to sprint! I sure hope the latest firmware is rootable/s-off
I recently went back to an old, steady standby - Justin's stock M ROM - and just this morning starting getting nagged about an OTA update. It's come back twice now.
I haven't had the nerve to let it proceed to see if it fails.
Anyone know how to shut this off entirely? I never recall getting it when I ran this earlier, but I've been on ICS builds for a while and may have simply forgotten.
Same situation as you, unfortunately I don't know how to disable it. Tried to defer for three years but apparently 5 days is the max So hopefully within 5 days someone can offer a solution.
try using titanium to freeze the ota process