Rooting help - Epic 4G Q&A, Help & Troubleshooting

Hi I have a epic. Rooting for the first time... I have put the phone into debbuging. I have installed the drivers. I have downloaded one click root from xda. I either get phone is not connected or rage the cage file is missing. and is there any way i can pay for the root to get done. Plz help.
Thanks in Advance.... C- Flo

Delete ur current root files, unzip the files again, shut off ur anti virus and try it again. Be patient. It takes a little while. Tomorrow afternoon I will be making a how to video on how to properly root the epic and install a custom rom.
Sent from my SPH-D700 using XDA App

Also if it says phone is not connected make sure the drivers are installed correctly on the pc
Sent From My Evo Killer!

musclehead84 said:
Also if it says phone is not connected make sure the drivers are installed correctly on the pc
Sent From My Evo Killer!
Click to expand...
Click to collapse
Chances are musclehead84 is right, in my personal exprience, I had to reinstall the driver serveral times in order to make it work...
Ohh and something I noticed with my netbook is that only one of the usb ports actually works with my phone, so maybe it is the same for you.
Try this (and please anyone correct me if I'm wrong):
1)re-install the drivers just to make sure everything is okay
2)plug in your phone to all the different usb ports until you actually manage to get your computer to read your phone and you are able to transfer files from your computer to your phone's sd card with the usb cable
3)once you figure out what ports work with your phone, unplug your phone, extract the file again and enable usb debugging via settings>application>development>usb debugging
4)plug in you phone and run the program and BE PATIENT it does take a while...I have already prima-bricked my phone form being impatient and panicing while flashing my phone with odin (not to scare you)
Hope it helps
Sent from my SPH-D700 on the new syndicaterom frozen 1.1.0 with twilight kernel 1.1.0 @ 1.3 ghz!!! using XDA App

Related

[Q] Rooting Epic on a 64bit system need help

Alright everyone I'm a EVO User but My friend is trying to root his Epic and is haveing problems we tried z4root and then tried to flash clockwork through rom manager with out a PC. When trying a PC it won't recognize the phone he is running a 64bit system and was going to try the one-click root that flashes Clockwork as well but since his PC won't recognize the phone he can't we have tried the 64bit drivers as well and nothing any help is greatly appreciated thank you
You need to try different USB cables and different USB ports on your PC. Usually on a desktop the USB port in the back is the best. Try to uninstall the epic drivers and then reinstall.them. this has worked.for.me before. And like you found out you can't use Tom manager to flash cwm on the stock kernel. Rom manager says it flashed it but it doesn't. Just try the tips I gave you and see if.it works. Good.luck
Sent from my Evo Killer!!!
your just better off get the one click clockwork mod and reinstalling your drivers. the samsung driver are a pain to get working
system155 said:
your just better off get the one click clockwork mod and reinstalling your drivers. the samsung driver are a pain to get working
Click to expand...
Click to collapse
I have windows 7 64 and have never had problems with the samsung usb drivers or one click root/cwm. When the first attempt fails, chances are you need to retrace your steps and redo them. Use the rear usb port and be sure to reboot after installing drivers. That always helps me.
sent from my brain telepathically :-D
Is usb debugging on?
Also when you plug it in just leave it alone
Then run the one click
Sent from my SPH-D700 using XDA App
A_Flying_Fox said:
Is usb debugging on?
Also when you plug it in just leave it alone
Then run the one click
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Yes it is and tried that when we run the exploit it just closes out a second later
Jbcarrera said:
Yes it is and tried that when we run the exploit it just closes out a second later
Click to expand...
Click to collapse
If you are having a driver issue (still) try installing PDAnet. I have Win7 Ultimate 64 bit and couldn't get any of the linked samsung drivers to install and correctly recognize my phone. I installed PDAnet, selected Samsung and viola... worky.
If that still doesn't work for you, try a different USB cable.
Once you get the drivers working properly, and have a good cable, the one click root/clockwork mod installer will work like a champ.
These steps should work for you.

[Q] gingerbreak root problem

I've been trying to root my epic 2.2 with gingerbreak and it doesn't work. I've done It before and now it says "Not sure what happened.exploit failed or reboot failed. Reboot manually and see if you have Superuser" I did everything right
Does anyone know how to fix this?
mummer96 said:
I've been trying to root my epic 2.2 with gingerbreak and it doesn't work. I've done It before and now it says "Not sure what happened.exploit failed or reboot failed. Reboot manually and see if you have Superuser" I did everything right
Does anyone know how to fix this?
Click to expand...
Click to collapse
Use the 1 click
Sent from marcusantrom v5
marcusant said:
Use the 1 click
Sent from marcusantrom v5
Click to expand...
Click to collapse
Which one?
The one for cwm 3.0.2.5
if you cant live large, look big in the coffin!!!
Also, supposedly, gingerbreak only works on phones that have odined to ec05. That's the consensus at least.
Sent from my perfect epic
musclehead84 said:
The one for cwm 3.0.2.5
if you cant live large, look big in the coffin!!!
Click to expand...
Click to collapse
I keep getting "phone not connected" any suggestions
I have tried all available options for troubleshooting and can not figure it out. The drivers are good, different cords, different Root techniques, I mean everything ... but my phone won't connect even after re-installing the samsung drivers.
Windows Vista
64 bit
phone EC05
firmware 2.2.1
stock everything
hooover said:
I keep getting "phone not connected" any suggestions
I have tried all available options for troubleshooting and can not figure it out. The drivers are good, different cords, different Root techniques, I mean everything ... but my phone won't connect even after re-installing the samsung drivers.
Windows Vista
64 bit
phone EC05
firmware 2.2.1
stock everything
Click to expand...
Click to collapse
Did you try a different usb port or a different pc, if available?
Sent from my perfect epic
zanderman112 said:
Did you try a different usb port or a different pc, if available?
Sent from my perfect epic
Click to expand...
Click to collapse
I have tried all ports on my PC, no I haven't tried to use another PC though.
I just Rooted my friends brand new epic 10 days ago. I just can't figure out how to make my device connect as itself instead of "unknown"
Try the Bonsai MasterKey Unlocker, you will like it better than the stock CWM 3.0.2.5
Sent from Bonsai 7.1.1.1
I am also going thru the same senerial a you... if you find a "fix" for this will you please reply....like wise from me. I have even tried putting th e epic in "DL" mode. But odin does not acknowlege my phone. Hit me up . Thnx.
Sent from my SPH-D700 using XDA App
Get a better usb cable radioshack has gold tip usb cables they always work. Or go too verizon and buy the usb cable for the droid pro
Top Nurse said:
Try the Bonsai MasterKey Unlocker, you will like it better than the stock CWM 3.0.2.5
Sent from Bonsai 7.1.1.1
Click to expand...
Click to collapse
I second this
pacoz said:
I am also going thru the same senerial a you... if you find a "fix" for this will you please reply....like wise from me. I have even tried putting th e epic in "DL" mode. But odin does not acknowlege my phone. Hit me up . Thnx.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Before Odin can detect it you must first make sure your computer can detect your phone. That way you'll know if the drivers work fine. If it does then get a new USB cable to connect it while using odin. I got a rocketfish usb cable and it works better than the samsung one...or any usb cable such as a blackberry's works fine.
hooover said:
I have tried all ports on my PC, no I haven't tried to use another PC though.
I just Rooted my friends brand new epic 10 days ago. I just can't figure out how to make my device connect as itself instead of "unknown"
Click to expand...
Click to collapse
When trying to root make sure you aren't using a stock samsung usb cable. Some have been successful using them while rooting but for most it sucks. Are you enabling usb debugging?
I am having the same problem. Gingerbreak failed to run with the same error, and no amount of different cable or port (tried three of each) will avoid the phone not connected message when attempting one click root. I'd love to hear ideas to resolve either of these or other rooting options.
Update - tried the Bonsai unlocker mentioned in this thread, and tried the one click method on a second machine to which I had never connected my device. In all cases, got a phone connection failure. And yes, I have enabled USB debugging, and when I disable it, I am able to mount the phone just fine and see the external memory card, so there's nothing wrong with the USB port or cable. I have a relatively new replacement phone that came preloaded with Froyo. Maybe something has been done to newer devices to disable this ability? Can't imagine what else could be wrong.
thanks,
-- robert
rmingee said:
I am having the same problem. Gingerbreak failed to run with the same error, and no amount of different cable or port (tried three of each) will avoid the phone not connected message when attempting one click root. I'd love to hear ideas to resolve either of these or other rooting options.
Update - tried the Bonsai unlocker mentioned in this thread, and tried the one click method on a second machine to which I had never connected my device. In all cases, got a phone connection failure. And yes, I have enabled USB debugging, and when I disable it, I am able to mount the phone just fine and see the external memory card, so there's nothing wrong with the USB port or cable. I have a relatively new replacement phone that came preloaded with Froyo. Maybe something has been done to newer devices to disable this ability? Can't imagine what else could be wrong.
thanks,
-- robert
Click to expand...
Click to collapse
My bad - apparently I didn't have the right drivers installed. I assumed since I could connect in USB mode without debugging I had the right drivers, but apparently not. Sorry to bother. In case anyone else runs into this, I apparently can't post a URL to help you, so go look for a post on the Epic "All Things Root" forum on Android Forums,
It appears I am successfully rooted after having to reboot the phone once after a failure the first time I ran. Woohoo! Now I can do a true full backup.
-- robert
The only way I could get mine to work (I would get the same errors using gingerbreak) I restored the phone to factory settings using the samsung recovery mode. Press power volume down and camera button. Your volume buttons are used to highlight the text and the home key is used to select. Wipe cache 3 times, and wipe the dalvick (spelled wrong) 3 times, then reset phone back to factory settings through here. Remember you will lose everything so back up your apps using AppBrain. I ran GingerBreak again and it worked perfectly. I would also get the same errors when trying to odin. Its been that way everysince I updated to 2.2. By the way I am EC05, did that before I updated because I was running midNight Rom.
Sent from my SPH-D700 using XDA App

I cannot root my phone PERIOD!!!

I don't know what else to do...
1st USB debugging is ON
I've tried using oneclickoot on my PC, and on my mac. I get the message Phone is not connected....
I've also tried that Bonsai Unlocker and the program cannot communicate with the phone.... so I bought a highly rated new data micro usb cable.
Guess what? I get the message Phone is not connected still on my MAC, PC and Bonsai unlocker.... WTH????
Now what?
Would a Data Factory Reset be of any help?
Install the Samsung drivers, if they are already installed re-install them.
This.
Make sure you unisntall them
Reboot
Re install them ...
Reboot
then try and Root ....
Keep trying with different ports ....
Turn off anti-virus. It may be seeing it as a threat.
Sent from Godot's place.
If it says phone is nor connected then its the drivers. The computer didn't recognize the phone.
"The greatest respect you can earn is self respect" Louie Simmons
Yeah took me awhile. had to use my buddies evo cord and tried a bunch of different ports. tried his mac. his mac book and my desktop. I still cannot connect to my pc i just got lucky that one time to root. The one time it worked i dialed ##8778# and switched back an forth to PDA and modem on both the usb and uart. It was probably just a coincidence.
I had the same issue, it ended up being a defective phone of all things. 2 diffrent computers could not see it (osx and xp), nor read the sd card.
When I got my ec05 replacement, the getprop msl method didn't work either. I had to use the log method and go into the data menu and it popped up in a log for me.
Sent from my SPH-D700 using XDA Premium App
But it's not even connecting on a MAC and I don't need drivers for Mac....
This can't just be drivers for windows.... the phone gets connected.... I can navigate the folders and all, copy files and such it's just the root that's not working for some weird reason.
I can also navigate the phone folders on a Mac, but again the root through a Mac wont work...
I bought a Blackberry cable, but I read the reviews and a lot of people recommended for Android devices as well..
What one click are you using?
I'm using the latest 3.1.0.1 and I've also tried the previous one can't remember the version from the top of my head now...
I'm telling you.... I'm giving up...
I just won't work... I don't know what else to try...
Maybe I'll buy and HTC and call it the day!!
i was having the same problem with 3.1 i had to use 3.0.2.5 then i flashed the new one... ill put a link for you u when i find it
I want to try a hard reset but i cant see my msl number using the conectbot and getprop commamd...
Is there another way to get it???
Sent from my SPH-D700 using XDA App
Getting your SPC\MSL
There is many possible ways to get your MSL for your Epic 4g.
1. If you still a Sprint customer you can call Sprint and ask for the MSL of your Epic, this is the most easy way to get it but not all CS representatives will give you the code.
2. Search and install “ConnectBot” from the Android Market, open the app, in the small dropdown box on the bottom left that says “SSH”, click and select “local” instead and on the “nickname” box put “Android” and hit Enter. On the new black screen with the “$” type “getprop ril.MSL”, you will get your 6 digit code, if that doesn’t work, reboot the device and try again. If it still doesn’t work type only “getprop” in this case you will get a very large command output scroll up and down and look where it says {ril.MSL}: {xxxxxx} the 6 digit number is your MSL
3. By using ADB, send “adb shell getprop ril.MSL” or “adb shell getprop” if the 2nd command is used you will need to look for the {ril.MSL} output
stolen from Leviuqse how to prl update
Thanks for the instructions...
I tried the hard reset and tried to root again and no success..
Tried 2 cables, 2 usb ports on my mac and 2 software... oneclick and bonsai unlocker.
I give up. There must be something wrong with this stupid pohone..
Thanks for all the help guys...
Sent from my SPH-D700 using XDA App
u can always try to put ur phone in download mode and odin clean kernal it has a tar file that istall the kernal and gives u root access and cm 3.1.0.1
(Reflashd my phone. Upgraded computer had same trouble put it in download mode it installed more drivers and then it let me root ty that)
teco2010 said:
Thanks for the instructions...
I tried the hard reset and tried to root again and no success..
Tried 2 cables, 2 usb ports on my mac and 2 software... oneclick and bonsai unlocker.
I give up. There must be something wrong with this stupid pohone..
Thanks for all the help guys...
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Do you have the ability to try a non-mac. They aren't known for playing nice. Plenty of people have had luck bringing their phone back. I'm kind of one the refusing to believe you have a strange phone that really doesn't want to work.
I've tried several times on my pc as well. Will try again tomorrow since i did a hard reset today and see what happens..
Sent from my SPH-D700 using XDA App
teco2010 said:
I've tried several times on my pc as well. Will try again tomorrow since i did a hard reset today and see what happens..
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Take the battery and sd out and leave it alone for a day or 2. As hard as it sounds, people have had major luck.
Shadowbl4ze said:
put it in download mode it installed more drivers and then it let me root
Click to expand...
Click to collapse
Try this. When you put your device in download mode it does install additional drivers.
Power phone off wait for the vibrate to tell you it is off
open keyboard hold down the 1 key and hit power
should come up to yellow triangle with a droid shoveling
In order to install drivers properly you may need to disconnect and reconnect the phone from the cable several times. And make sure any security programs aren't flagging the root program files as dangerous. That includes not only AV programs but some firewall-type ones too (like Comodo).

[Q] What Is CDC Abstract Control Module?

I am trying to re-root my Epic after flashing to stock so I could take it into Sprint for repair. I plug it into my netbook running Windows 7 64bit and everything seems to install fine except this thing called "CDC Abstract Control Module ACM". It seems to find the drivers fine and even gets to the place where it says "Installing Driver Software", but then it hangs forever. I tried just running the CWM One click root, but it says "Phone not connected".
Anyone know what this CDC is and how to make it install? I have tried a few times doing system restore back to before I installed the Samsung drivers, then started over from scratch. But, nothing seems to work.
The Lepricon said:
I am trying to re-root my Epic after flashing to stock so I could take it into Sprint for repair. I plug it into my netbook running Windows 7 64bit and everything seems to install fine except this thing called "CDC Abstract Control Module ACM". It seems to find the drivers fine and even gets to the place where it says "Installing Driver Software", but then it hangs forever. I tried just running the CWM One click root, but it says "Phone not connected".
Anyone know what this CDC is and how to make it install? I have tried a few times doing system restore back to before I installed the Samsung drivers, then started over from scratch. But, nothing seems to work.
Click to expand...
Click to collapse
For the oneclick root make sure your phone has usb debugging enabled
Sent from my Epic 4G using XDA Premium App
Thank you.
I do have debugging on.
Sent from my SPH-D700 using XDA Premium App
mine hung on that too... wish I still had an old copy of the drivers, I swear they changed. Either that, or one other thing is that when I did the same as you about a month ago, I hadnt installed the Android SDK yet... come to think of it, idunno why, I THINK we still need it, but maybe not. Whenever I get issues with drivers installing, I uninstall them, reboot PC, reinstall, reboot PC, plug in epic, let it install drivers till it hangs, then quickly pull out then re-insert the USB in the phone and it sometimes will trip it up and complete the install. Also, now that I think of it, I was having issues installing drivers with the epic running a GB leak, as soon as I Odined to EC05 (using a different PC) they seemed to install fine. Hmmm... just reread your post, coffee THEN post, thats a good tip, anyways, maybe try the different ports on the PC, etc... I think the drivers are the biggest ***** of the whole process... everything else works pretty easily.
Weird I had the same problem I just unplugged my phone restarted my computer and phone and when I plugged it in I had not problems....try restarting both...also what method are u using to root??? And are u on EC05???
Sent from my SPH-D700 using XDA App
I have tried the one click cwm 2.5 and the newer cwm 3.**.
Have tried rebooting pc and then it will not even recognize any new hardware but still shows phone not connected.
Sent from my SPH-D700 using XDA Premium App
The Lepricon said:
I have tried the one click cwm 2.5 and the newer cwm 3.**.
Have tried rebooting pc and then it will not even recognize any new hardware but still shows phone not connected.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I had the same problem when I installed the drivers. Fortunately, I watched one of qbkings videos (where he talks about replacing the USB cable). I bought a new micro-usb cable and have never had a problem since. So really, the thanks goes to qbking for the great vids.

[Q] Need help please

Hi, I am new to the epic touch. I had a rooted epic 4g. I know how to use odin and I've downloaded the .Tar files for the root acess and the drivers for samsung. It is also a brand new USB cable. I need help because odin doesn't see my phone when it is plugged in and in download mode. When the phone is on and i plug it into the computer Windows reconizes my phone fine. I am so ready to root this thing but I can't. Can someone tell me what I'm doing wrong or point me in the right direction?
New phone: epic 4g touch Stock
Old phone: epic 4g, CWM Recovery, Thunderhawk V ROM, Samuria Kernel, And OC'd 1.2 GHz
g_ding84 said:
Hi, I am new to the epic touch. I had a rooted epic 4g. I know how to use odin and I've downloaded the .Tar files for the root acess and the drivers for samsung. It is also a brand new USB cable. I need help because odin doesn't see my phone when it is plugged in and in download mode. When the phone is on and i plug it into the computer Windows reconizes my phone fine. I am so ready to root this thing but I can't. Can someone tell me what I'm doing wrong or point me in the right direction?
New phone: epic 4g touch Stock
Old phone: epic 4g, CWM Recovery, Thunderhawk V ROM, Samuria Kernel, And OC'd 1.2 GHz
Click to expand...
Click to collapse
I would make sure that no other Samsung software or drivers are installed. Also, check your device manager to make sure that the drivers installed for your phone when you plugged it in.
Thank you. I will try this when I get home tonite.
g_ding84 said:
Thank you. I will try this when I get home tonite.
Click to expand...
Click to collapse
Goodluck and let us know what happens.
Try to run Odin as administrator.
Sent from my SPH-D710 using XDA
Second everything said already. 1st uninstall/remove ANY samsung drivers on your PC. You may have to look in device manager for 'hidden devices' too. Redownload and install (as administrator) the Samsung drivers. Reboot your system. sfhub has the links for everything here http://forum.xda-developers.com/showthread.php?t=1705730 . When running the One-click make sure you also run that as Administrator too. Also do try another USB cable and/or USB port too.
This might be kinda obvious but have you tried a different usb port? Sometimes just switching to a new port will get it to recognize it.
Sent from my SPH-D710 using XDA
Thank you huys so much. Ill try another USB port as well. But that is the same port that I have always used. I have a few cables so ill try that as well.
Edit, I had the wrong Samsung drivers. Success, fully rooted! Thank you everyone
just install skies
re
I thought I did install it. but I had the epic 4g drivers from my old phone. Guess I got confused.
g_ding84 said:
I thought I did install it. but I had the epic 4g drivers from my old phone. Guess I got confused.
Click to expand...
Click to collapse
Glad to hear you got it working. It's usually the simple things that's why I mentioned the drivers because you mentioned the previous phone. I've seen that happen before. Stick around, do loads of reading and you'll find this is a fantastic community. Enjoy your phone.
leaderbuilder said:
Glad to hear you got it working. It's usually the simple things that's why I mentioned the drivers because you mentioned the previous phone. I've seen that happen before. Stick around, do loads of reading and you'll find this is a fantastic community. Enjoy your phone.
Click to expand...
Click to collapse
This is an ae community. I just learned about this site back in may. And issues or new roms, kernels or themes I got from here. Everyone is very helpful. Lol, I just need to learn this phone now.

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