[Q] Laptop won't recognize phone - Epic 4G Q&A, Help & Troubleshooting

my computer does not recognize my epic anymore. I have the required drivers for it , but it keeps on popping up as an unknown device. I also made sure usb debugging was left unchecked. I have been trying to connect for a few hours now but still no luck.

Ballerkz said:
my computer does not recognize my epic anymore. I have the required drivers for it , but it keeps on popping up as an unknown device. I also made sure usb debugging was left unchecked. I have been trying to connect for a few hours now but still no luck.
Click to expand...
Click to collapse
What OS are you using on your laptop? If it's windows go to control panel and your programs add/remove (will vary depending on windows version) scroll down to "Samsung USB drivers" and click "uninstall", then reboot. Go to here and download the most recent usb drivers again. Plug in your phone, then install the drivers.
Post your results. Most likely it is not your phone, its a driver that has become corrupt on your laptop. Other possibilities are a bad USB cable or port on your phone.

runngwlf said:
What OS are you using on your laptop? If it's windows go to control panel and your programs add/remove (will vary depending on windows version) scroll down to "Samsung USB drivers" and click "uninstall", then reboot. Go to here and download the most recent usb drivers again. Plug in your phone, then install the drivers.
Post your results. Most likely it is not your phone, its a driver that has become corrupt on your laptop. Other possibilities are a bad USB cable or port on your phone.
Click to expand...
Click to collapse
I'm running windows vista. I tried uninstalling and reinstalling the driver already, still no luck.

Ballerkz said:
I'm running windows vista. I tried uninstalling and reinstalling the driver already, still no luck.
Click to expand...
Click to collapse
Have you tried a different USB cable? Did you make any changes to your phone or PC just before it stopped recognizing it?

I had to use a usb hub with a power source for my laptop to see the phone.
Dell D620
Samsung Epic 4g

same thing on my pc. I keep getting USB Mass Storage Device Failed Error Code 10. started happening after the first push of froyo. im running Windows 7. very frustrating.

Epic thread revival!
I'm having a similar issue with my Epic. Both my laptop and desktop will recognize my phone as "Samsung CDMA Technologies" However, I can't do anything with it except charge. What's particularly bugging me is
A) Wired (USB) Tether won't work
B) Can't mount SD card through the phone
Laptop Specs:
Windows 7 Ultimate 64bit
Linux Mint 11 64bit (I'm having the same problems with Linux)
Phone Specs:
Epic 4G (SPH-D700)
Syndicate ROM Frozen 1.2
EG22 Moden
Genocide 2.0 Kernal
Here is what I've tried:
Toggled USB Debugging (both on and off)
Used Premium Micro USB cable in addition to stock cable
Uninstalling and Reinstalling drivers
used different USB ports
rebooted phone and computer
It should be worth noting that my phone seems to think everything is a-ok. Wired Tether app doesn't report errors, and when I mount SD card, there is no error either and the phone proceeds with the "USB storage in Use" message. My computer (regardless of which OS I boot) seems to think my phone doesn't exist, unless I'm doing admin type of things, such as flashing via Odin.
Normally, when I had my previous Epic (SRF 1.0.1, EC05, Twilight Zone Kernal), before it was stolen, Wired Tether worked perfectly, especially with Linux (connect as "AutoUSB 0"), and I could mount my SD card.
Suggestions?

Go to control panel and have it update drivers from Windows Update. Takes a long time to get them all.

I get the feeling it's more than a simple driver issue. I have the same problems with Linux, and linux has native drivers. And Windows Update is useless. It can't even find drivers for my fingerprint reader. Nevertheless, I will try it next time I'm on my laptop. Windows on my desktop is fubar.

I had the same issue with my pc.. I ended up using an old vista lapptop and everything worked perfectly.. sometimes these pc's just straight out don't work with these drivers.. wish I could help you out more man
Sent from my old but still kickin Epic 4g

Maybe dialing ##8778# and selecting modem mode under the usb section will help automtically install drivers.. see if that works, it helped me out for the whole epic to boost mobile process
Sent from my old but still kickin Epic 4g

It's already on Modem mode... I'm going to try PDA mode.

j7jman said:
Maybe dialing ##8778# and selecting modem mode under the usb section will help automtically install drivers.. see if that works, it helped me out for the whole epic to boost mobile process
Sent from my old but still kickin Epic 4g
Click to expand...
Click to collapse
jerm1027 said:
It's already on Modem mode... I'm going to try PDA mode.
Click to expand...
Click to collapse
GREAT SCOTT!!! IT WORKS!!!! Thx
BTW- I replied to this post from my Linux Desktop connected to the Internets via USB tether.

jerm1027 said:
GREAT SCOTT!!! IT WORKS!!!! Thx
BTW- I replied to this post from my Linux Desktop connected to the Internets via USB tether.
Click to expand...
Click to collapse
Awesome.. glad to help I figured messing with those settings should help, sinced it helped me out
Sent from my old but still kickin Epic 4g

So I have this problem too but dialing ##8788# doesn't do anything. Am I missing something?
Sent from my SPH-D700 using Tapatalk

anderson620 said:
So I have this problem too but dialing ##8788# doesn't do anything. Am I missing something?
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
-have youu tried usb debugging?

anderson620 said:
So I have this problem too but dialing ##8788# doesn't do anything. Am I missing something?
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
wait.. i just realized you put ##8788# its ##8778#

Related

[Q] Epic won't root or show in 'My Computer'

Hi.
Have Boostmobile Epic that came unrooted.
Downloaded drivers and phone shows in device manager under com ports.
Tried 11 USB cables then saw a video from qbking and bought a blackberry to use its cable making it 12 cables, none work.
Tried 2 computers with Vista and Win 7 x64.
Epic won't communicate with either comp with debugging on or off.
As i said in topic, one click root won't work. Says Phone is not connected.
I also cannot sideload content onto SD card because it does not show in My Computer.
It has been flashed to boost so i assume it has communicated with a PC in the past.
What can i do to fix this?
Reboot pc and phone then try again. If that doesn't work then uninstall drivers from pc then install again. Reboot pc after install after reboot plug in epic then wait for it to finish installing drivers then reboot both again then use odin.
You can also connect the phone with usb debugging on, then go into device manager on the computer and look for "other" or samsung android in USB section. Click on that and select update drivers and let windows update search and install drivers...it takes awhile.
just did the uninstall drivers then reboot both thing.
Driver installation shows device ready to use as...
SAMSUNG USB Composite Device
SAMSUNG Mobile Modem #2
SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM5)
All ready to use.
But Still not showing in my computer for file transfer or working in usb debugging mode for root.
PHug said:
just did the uninstall drivers then reboot both thing.
Driver installation shows device ready to use as...
SAMSUNG USB Composite Device
SAMSUNG Mobile Modem #2
SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM5)
All ready to use.
But Still not showing in my computer for file transfer or working in usb debugging mode for root.
Click to expand...
Click to collapse
Try the update driver choice in device manager. The CDC driver is missing. I think it loads 5 drivers if I remember correctly with USB on...yeah the mass storage driver is missing too. Let Windows update find them all.
kennyglass123 said:
Try the update driver choice in device manager. The CDC driver is missing. I think it loads 5 drivers if I remember correctly with USB on...yeah the mass storage driver is missing too. Let Windows update find them all.
Click to expand...
Click to collapse
Hi, thanks for help.
Just tried uninstalling everything and letting windows find drivers. Windows found a different driver package from S3 studio or something but I still get no mass storage or root.
I've read you can root and install roms without a computer Guess that will have to be my route.
As far as mass storage goes... It's annoying but I pulled the back off and put SD card directly into computer
You are sliding down the pulldown on your epic screen and pushing mount sd card for mass storage right?
jbadboy2007 said:
You are sliding down the pulldown on your epic screen and pushing mount sd card for mass storage right?
Click to expand...
Click to collapse
Yeah, the robot pic turns from green to orange but it never actually connects to either computer.
Going to my brothers house soon to check his 2 computers, he says his Thunderbolt will only work on one.
PHug said:
Yeah, the robot pic turns from green to orange but it never actually connects to either computer.
Going to my brothers house soon to check his 2 computers, he says his Thunderbolt will only work on one.
Click to expand...
Click to collapse
Some computers are finicky and will only work on the USB port used to install the drivers. Odin only works on the left side of my laptop and mass storage works on the right...go figure!
The fact that the phone thinks it connects and the computer probably makes the connection noise shows there is still a driver problem. Did you reboot the computer and phone after the full driver installation?
Yes I restarted both several times while installing/uninstalling
Drivers... I have just accepted that I need to remove the card to sideload content.
On a side note, I am now afraid to root my phone and change the roms because I'm on boostmobile and will be unable to connect phone to a computer to fix if something goes wrong.
Sent from my SPH-D700 using Tapatalk
after you install drivers, reboot, then plug in your phone w debugging on, it should install a bunch of drivers, then take forever on modem, unplug and replug the usb from the phone really fast, this should trip it up into moving to the next device... there should be at least two or three more. If you have GB loaded for some reason the RNDIS drivers are wonky. Make sure you use a USB port on your motherboard, not on a PCI, not on a front port... the drivers are acting weird lately, like they changed em up a bit... idunno... but once you get a setup, dont mess with it! Hope somethin helps... Its almost guaranteed the drivers, unless the Boost is the issue, idunno...
ive had that same problem ever sense ive got the phone, what if you havent given up there is another way for you to connect to your computer. It is very simple and fast it is how i connect now and it works every time.
1. Have computer on and Phone off
2. Boot your phone into ClockworkMod 3.1.0.1 (Power/camera/volume down)(it must be this version of clockwork)
3. Go to mounts and storage
4. On the bottom of the menu you must click mount usb storage.
5. Plug your phone into the computer and your computer should recognize your phone now.
Also if your on Vista / Win7 you should run the command line (cmd) or the bat file to root with admin rights: Right click cmd or the run.bat and select run as administrator and that hould help.
Sent from an Epic with 4G
I don't think the drivers for samsung are 64 bit compatable. If you got the drivers from samsung it should state that.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
tazfanatic said:
I don't think the drivers for samsung are 64 bit compatable. If you got the drivers from samsung it should state that.
Sent from my lean mean drunken machine useing XDA Premium and a 12 pack of Sam Lager
Click to expand...
Click to collapse
The ones installed through Windows Update run fine on my 64 bit Windows 7 Laptop.
kennyglass123 said:
The ones installed through Windows Update run fine on my 64 bit Windows 7 Laptop.
Click to expand...
Click to collapse
good to know.

2 questions! Epic 4G USB Driver help! please! and EI22 will not ask usb connection!

i cant seem to find a fix anywhere for the windows 7 64 bit usb driver! i have tried other versions and the the 32bit drivers and no go. and how do you get the download mode drivers? i have installed keis and that didnt work either.
and EI22 wont ask me the usb connection type. i got it to do it once and i dont even know how i did it. It wont even come up in the notification bar either.
thank you.
kirt231 said:
i cant seem to find a fix anywhere for the windows 7 64 bit usb driver! i have tried other versions and the the 32bit drivers and no go. and how do you get the download mode drivers? i have installed keis and that didnt work either.
and EI22 wont ask me the usb connection type. i got it to do it once and i dont even know how i did it. It wont even come up in the notification bar either.
thank you.
Click to expand...
Click to collapse
Easiest way I found is to turn on USB debugging, plug in to computer and go into Control panel>device manager and under whatever phone connects as (usually Samsung Android) and choose Update Drivers from Windows Media and leave it connected for the half hour or so to find all the drivers.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Easiest way I found is to turn on USB debugging, plug in to computer and go into Control panel>device manager and under whatever phone connects as (usually Samsung Android) and choose Update Drivers from Windows Media and leave it connected for the half hour or so to find all the drivers.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
nothing. its still not reading it.
kirt231 said:
nothing. its still not reading it.
Click to expand...
Click to collapse
Does it make the connection sound? It may be a bad cable.
Sent from my SPH-D700 using XDA App
I also use Windows 7 64-bit. I only installed this package from Samsung's website: hxxp://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=3185503&CDCttType=SW&ModelType=C&ModelName=SPH-D700ZKASPR&VPath=SW/201009/20100901010102890/Samsung_Mobile_Driver_V1.3.800_For_SPH-d700_Epic_4G.zip
[replace hxxp with http in the address, the forum won't let me post links]
USB debugging and download mode work for me with these drivers.

Epic 4g Not recognized on Windows 7 64 bit

I'm from the Evo 4G section of xda and just bought an Epic 4G from a friend to play around with. I've rooted and fully customized my Evo 4G and my uncle's Samsung Infuse. So I am not new to the rooting side of these phones. However, I just can't seem to get this to work no matter how hard I try.
Ok so I have done Google searches and sifted through the various "fixes" here on xda....I cannot, no matter what I do, get my epic 4g to be recognized on my Windows 7 64 bit.
I've downloaded and installed about 3 or 4 different USB driver files. I've gone through 2 different cables. I've uninstalled and even updated drivers via Windows. And I've installed and updated Kies. I bought the phone from a friend of mine who had done a full system restore before he gave it to me. So if there were any system issues they should be gone. When I plug in one of the cables the phone shows that the USB cable is connected and I have USB debugging on. But my computer shows "Uknown Device." Does anyone have any suggestions for me please?
I've included screenshots of what my computer shows me. Any help, or reference literature that I may have overlooked, that you guys can provide would be extremely helpful.
There's a few reasons this could be happening. You may want to try different USB ports on your computer or connecting through a USB hub. Also, make sure you're using the official Samsung drivers (you can search for them on XDA).
Otherwise, go to the dialer on the phone and punch in ##8778# and under USB make sure PDA is checked instead of modem. Hope that helps.
I too could never get win7x64 to work but had no problem on other pc running win7x86. I wasted hours trying. Uninstalled everything, removed all references in registry, used usbdevview, device manager, different usb ports, win update, and on and on and on. Gave up since I had other computer and it just worked 1st try. Please pm me if u find the solution. Would still like it to work on 64 bit. My thought is the 64 bit driver, but I hear others are working. :-O
Sent from my SPH-D700 using XDA App
BillyBob3 said:
I too could never get win7x64 to work but had no problem on other pc running win7x86. I wasted hours trying. Uninstalled everything, removed all references in registry, used usbdevview, device manager, different usb ports, win update, and on and on and on. Gave up since I had other computer and it just worked 1st try. Please pm me if u find the solution. Would still like it to work on 64 bit. My thought is the 64 bit driver, but I hear others are working. :-O
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Mine works fine on my 64bit Laptop. I had to update drivers once though since going to GB leak broke it. On my desktop it will only work if connected in the rear USB port.
Sent from my SPH-D700 using XDA App
I've used atleast 3 different computers with 64 bit windows 7, I never did anything special except for download the drivers from samsungs website...
I don't know what it is because I couldn't get the computer to recognize my phone on my uncle's laptop (which runs Vista 32). It kept giving me the same "Unknown Device" message when I went to look at the drivers.
Concordium said:
I don't know what it is because I couldn't get the computer to recognize my phone on my uncle's laptop (which runs Vista 32). It kept giving me the same "Unknown Device" message when I went to look at the drivers.
Click to expand...
Click to collapse
Where it says unknown device double click on that then go to update driver then browse to location of unzipped samsung drivers.
Sent from my SPH-D700 using xda premium
Welcome to the Epic 4g xda section! It just so happens I was looking for Windows 7 64-bit drivers earlier today.
Here's where I found them: http://forum.xda-developers.com/showthread.php?t=798067
Then scroll down to the section "2.3 – ROOTING" and you'll find the listed drivers there.
jdawg101 said:
Welcome to the Epic 4g xda section! It just so happens I was looking for Windows 7 64-bit drivers earlier today.
Here's where I found them: http://forum.xda-developers.com/showthread.php?t=798067
Then scroll down to the section "2.3 – ROOTING" and you'll find the listed drivers there.
Click to expand...
Click to collapse
That post and those drivers are old...
Go here and get the drivers from Samsung:
http://www.samsung.com/us/support/downloads/SPH-D700ZKASPR
AFAIK, that package should install the correct drivers for the OS.
GL
=]
I install 32 and 64 bit drivers for the i9000
Sent from my SPH-D700 using Tapatalk
I have literally the same problem, phone was reconized and connected fine when i was running xp 32 bit, installed windows 7 64 bit and nothing i do will work. Was your problem ever resolved?
All i can say is try extracting the drivers thru 7zip
then extract the files it gives you
then u should see like a folder and then copy and paste the
folder in the c: program files
and then go back to device manager and then actually manaually search for
drivers and that should work cuz it worked for me im using Windows 8
unfortunately that is one of the exact ways I tried to do it, thanks for the input tho. Just incase I over looked something searching for the driver manually, what sub category should my phone be under in device manager? thx
For those having trouble getting the drivers installed in Win7(x64/x86).
A workaround could be to use WUBI (Ubuntu's windows based installer that adds an option to boot to Ubuntu, while allowing it [Ubuntu] to be uninstalled from windows like a "normal" program).
Install WUBI, boot to Ubuntu, problem solved!
If the point of installing the drivers it to get Odin working...
The WUBI workaround would still work, you would just replace Odin with Heimdall (which is 100x better/more stable than Odin anyway).
I realise this is a lot to do for resolving a driver install problem, but... Heimdall pwns Odin anyway.
GL
;]
apugslovesxda said:
unfortunately that is one of the exact ways I tried to do it, thanks for the input tho. Just incase I over looked something searching for the driver manually, what sub category should my phone be under in device manager? thx
Click to expand...
Click to collapse
It will show up under USB.
Sent from my SAMSUNG-SGH-I717 using xda premium
kennyglass123 said:
It will show up under USB.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
and if your in download mode when you hook your phone up
it will show up under modem it wil not show until you connect your phone
Ok I had to do the following inorder for it to work on my windows 7 x64 bit
I download the samsung epic 4g driver samsung_mobile_driver_v1.3.800.0.msi
I then used 7zip to extract the file
I then used the msi file and installed it
I then used 7 zip and extracted the samsung_mobile_driver_v1.3.800.0.msi file to a directory
I then DISABLE ALL INTERNET ACCESS ON THE LAPTOP BY TURNING OFF WIFI AND OR PULLING THE LAN CABLE OUT THE PC.
I then plug the phone into the pc usb slot
let the pc find the drivers
if it does not find them point to the extracted directory you did above and it will be good.
now do ##8778# and place the bottom into pda and if it cant find drivers point it to the extracted directory.
now turn phone off and go into download mode 1 key and power button and let windows find the drivers
jmuru said:
There's a few reasons this could be happening. You may want to try different USB ports on your computer or connecting through a USB hub. Also, make sure you're using the official Samsung drivers (you can search for them on XDA).
Otherwise, go to the dialer on the phone and punch in ##8778# and under USB make sure PDA is checked instead of modem. Hope that helps.
Click to expand...
Click to collapse
Oh... my... god. I spent hours today trying to figure out how to get this phone I picked up to show me its sd card as a drive. Everyone on the internet seemed to be saying it was the lack of the right drivers, though they all disagreed on what the right drivers were. I tried so many different drivers, no luck.
That above, that I quoted: all it took. Why would it possibly be misconfigured out of the box in such a weird, impossible-to-locate way? Jeez.
(Anyway, I know I'm bumping a super old thread with this first post, but I felt compelled not just to thank this person for restoring my sanity, but also to bump up this thread's relevance for future googlers going as crazy as I was going.)

[SOLVED] Phone Not Recognized by Computer

Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Edit: I solved this problem. What the problem was that I was missing usb.inf in WINDOWS/INF . To get this file, I got it from the other computer. At the time of me doing this, my only goal was to fix my webcam because I was getting an error about a missing .inf file.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
lambohoos said:
Is your computer a "company" computer? Friend of mine had the same issue due to security settings on the laptop.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
No, it is a home computer.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Venomusdragon said:
Try downloading the kies , sp?, program for your PC, it installs Samsung drivers and may solve the issue
sent from my SGS2 running AOKP, eh...
Click to expand...
Click to collapse
SP3 means Service Pack 3.
Kies did not solve my issue. Thanks for your help so far.
cuber268 said:
Hello everyone. My E4GT is unable to connect my computer after I install the drivers. I tried reinstalling them, used different usb ports, and different cables to find out that it still wouldn't work. The weird think is when I connect my phone to another computer after installing the drivers, it works. I'm hoping that someone knows of a fix to this.
OS: Windows XP SP3 32-bit
Click to expand...
Click to collapse
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
leaderbuilder said:
Looks like you tried different USB cables (hopefully NEW ones), and different ports too. Along with Kies.
Try going into device manager (check show hidden devices too!) and uninstall ANY Samsung drivers or software you have installed. And reboot.
Download and install the latest drivers for the Epic 4GT [ http://org.downloadcenter.samsung.c...342248/Sprint_d710_USB_Driver_v1_3_2360_0.exe ]
Reboot your system. Then try to connect again.
If you have some type of Antivirus/Antispyware application you may also want to try and temporarily disable it too. I've seen this happen before.
Click to expand...
Click to collapse
I'm pretty sure it is not my antivirus because the other computer has the exact same antivirus. Also, in Device Manager, I enabled hidden devices and I do not see any drivers that seem like they have to do with Samsung.
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
I Use usbdeview to remove the devices
Sent from my SPH-D710 using xda app-developers app
leaderbuilder said:
Cool, but did you uninstall, reboot and then reinstall? And did you also disable the AV just in case?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Uninstalling Kies right now. I will post after I reboot my computer.
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
cuber268 said:
I rebooted my computer, installed the drivers, and it still did not work. It's like my computer does not know how to use the drivers for my phone.
Click to expand...
Click to collapse
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
leaderbuilder said:
Wow not sure what else to try. If you've tried removing all drivers and re-installing them, using brand new USB cable(s), using different USB ports and disabling AV software and if it does connect and show up on other PCs yet it still wont show on one PC, then something is amiss with that machine.
When you're connecting your device you do have it on too right? I'm sure you do but just checking.
Did you install any ROM on this device already? There are some international versions that if installed on this device disable the USB port.
And does it show up on other machines just not this one?
If it shows up on other machines than it there is something amok with that PC.
If it doesn't then..
One last thing you might want to attempt is to download sfhub's One-click FF18 http://forum.xda-developers.com/showthread.php?t=1721229 download the 'reset data' and extract the exe.
Make sure you phone is off and NOT attached to the PC.
Run the One-click application.
Simultaneously Press and Hold [Power] [VolDn] until confirmation screen appears
Press [VolUp] to enter Download mode
Then Attach your phone via USB to the PC and see if it shows up on a COM Port (anyone is OK).
IF it does you can then at least flash the stock rooted FF18 and get the device to probably work correctly next time you plug it in after of course the entire Odin/Update finishes and your phone restarts.
Just reaching here but hope that helps.
Click to expand...
Click to collapse
This shows up on other computers but not this one. I did install CM9 onto my phone, but when I was on stock, this problem was still happening. This is most likely something with this PC. Thanks for you help.
Well then that's it. PC is the issue it won't show. Something is pooped.
Good luck.
Just to be clear, when someone says, 'try different usb ports' make sure you only use the ports on the motherboard and not the ones on the front of the case or door.
It's the difference between powered and un powered.
That one the threw me for a loop on my win7 when I usually use my laptop with xp.

For those who upgraded to Windows 8...

Are you still able to connect your phone via usb with no problems? With drivers and odin still working?
Thanks!
Yes yes and yes it works fine
Sent from my ........
Odin'd my phone and my sisters vibrant yesterday. All is well.
Sent from my SPH-D700 using xda premium
Odin won't see my epic since I went to Windows 8 :/
Any thoughts?
Please?
xfilemanx said:
Odin won't see my epic since I went to Windows 8 :/
Any thoughts?
Please?
Click to expand...
Click to collapse
The only way I could get the drivers to install right on windows 8 was to boot into download mode and plug in to usb on computer... let it search and find them in download mode... worked for me when nothing else was...
___________________________________
My muffin is blueberry, what flavor is yours?
——————————————————
I actually came across a link to samsungs web site for some USB drivers.......I thought what the hell, I've tried everything else LOL, I installed them on my 8 box...and it actually worked, Odin sees my Epic now
did anyone get this to work? ive tried repeatedly to get my epic 4g (with keyboard) to be recognized by my new windows 8 computer and I cant for the life of me. The above does not work for me. Along with other suggestions ive read online.
i downloaded these drivers and even tried compatibility mode.
what i noticed is windows 8 isnt listed in the list of compatibility mode
http://www.samsung.com/us/support/owners/product/SPH-D700ZKASPR
My win 8 machine did just fine when I connected my Epic. Able to transfer files between them both and Odin worked with no issues.
I did find, however, if you download the new drivers - win 8 has a hard time seeing the Epic. I also have Zentimo Storage Manger installed and it actually reads the Epic as a Linux Card Reader.
niteNarmor said:
My win 8 machine did just fine when I connected my Epic. Able to transfer files between them both and Odin worked with no issues.
I did find, however, if you download the new drivers - win 8 has a hard time seeing the Epic. I also have Zentimo Storage Manger installed and it actually reads the Epic as a Linux Card Reader.
Click to expand...
Click to collapse
which drivers do you have? can you post them so i can try to install your version instead and hopefully have better luck. The computer recognizes my evo lte right away without installing any type of drivers. but wont recognize the epic.
AL_CAPONE_X3 said:
which drivers do you have? can you post them so i can try to install your version instead and hopefully have better luck. The computer recognizes my evo lte right away without installing any type of drivers. but wont recognize the epic.
Click to expand...
Click to collapse
Not a problem. Give me a couple of minutes to find them plus I am currently doing maintenance to my media server.
As soon as I'm done I will post the drivers and links.
---------- Post added at 05:28 PM ---------- Previous post was at 04:45 PM ----------
AL_CAPONE_X3 said:
which drivers do you have? can you post them so i can try to install your version instead and hopefully have better luck. The computer recognizes my evo lte right away without installing any type of drivers. but wont recognize the epic.
Click to expand...
Click to collapse
Took the liberty to find the driver download that I have on my laptop. ----> Samsung Driver <----
Let me know if this helped.
Just in case you don't know (which I am sure you do), open with winrar or 7-zip and click on setup.exe.
niteNarmor said:
Not a problem. Give me a couple of minutes to find them plus I am currently doing maintenance9 to my media server.
As soon as I'm done I will post the drivers and links.
---------- Post added at 05:28 PM ---------- Previous post was at 04:45 PM ----------
Took the liberty to find the driver download that I have on my laptop. ----> Samsung Driver <----
Let me know if this helped.
Just in case you don't know (which I am sure you do), open with winrar or 7-zip and click on setup.exe.
Click to expand...
Click to collapse
i extracted and ran the exe and I get "the samsung android driver was not successful(9)" or something like that. Guessing the "9" is a error code?
one thing i might add is device manager doesnt even recognize the device when i plug it in. no sound notification like you would usually here.
Are you running 32 or 64? Those drivers are 64.
Also try a different port. I know if I don't use the sane point I have issues too.
One other thing might be your connecting wire. If you have another USB wire, I would try that too.
niteNarmor said:
Are you running 32 or 64? Those drivers are 64.
Also try a different port. I know if I don't use the sane point I have issues too.
One other thing might be your connecting wire. If you have another USB wire, I would try that too.
Click to expand...
Click to collapse
im running x64
ive tried the only other usb 2.0 port i have and tried even the 3.0 for the heck of it as well as another cable. But ill look for another cable and see again.
you think since the computer is still new enough where i can get away with a system restore to when i first got it without losing anything if that would be any help? maybe I messed up some how. maybe plugging in the phone before installing drivers messed it up?
also funny thing is i connected the phone to the computer in download mode as well and still was recognized not even as if it was charging.
forgot to add I was able to install your drivers once i did compatibility mode but my phone still wasnt being recognized.
I'm sure you know this as well, but is USB debugging checked?
You can try a system restore but my experience with that and windows 8 hasn't been good.
You stated when you connect your device the computer does nothing? Not even chime?
If that is true, it is your USB ports on computer not your phone.
Have you connected another device with the same cable? If so, what if anything happens?
niteNarmor said:
I'm sure you know this as well, but is USB debugging checked?
You can try a system restore but my experience with that and windows 8 hasn't been good.
You stated when you connect your device the computer does nothing? Not even chime?
If that is true, it is your USB ports on computer not your phone.
Have you connected another device with the same cable? If so, what if anything happens?
Click to expand...
Click to collapse
Yes tried usb debugging. Switched back and forth between pda and modem on diag uart menu thing. Tried different cables as well as different ports and yes other phones it sees and chimes the epic 4g charging light lights up but won't chime with computer.
I've also installed kies to see if that would help.
One last thing to try.
Go to settings/wireless - mobile networks/ scroll down till you find USB connection.
You may accidentally have check charging only. Check ask on connection.
niteNarmor said:
One last thing to try.
Go to settings/wireless - mobile networks/ scroll down till you find USB connection.
You may accidentally have check charging only. Check ask on connection.
Click to expand...
Click to collapse
I've been through usb debugging and the charge only the tether option as well as mass storage
Could the version have anything to do with it or that's its been flashed already from another computer.
Flashed from another computer should have nothing to do with it. I can take my device from desktop (where my device was flashed) to my laptop without any issues.
The only thing I can think of is, it has to your USB port on your device. For some reason, it is only letting you charge from a computer. That's why I thinking of the charge only feature. That would prevent your computer from seeing your device.
Even if it was the wrong driver it still would say "unrecognized device".
I would say go into control panel and uninstall driver but with it not seeing the device you can't do that.
Sorry. Right now I'm at a loss. I will keep thinking about it.
niteNarmor said:
Flashed from another computer should have nothing to do with it. I can take my device from desktop (where my device was flashed) to my laptop without any issues.
The only thing I can think of is, it has to your USB port on your device. For some reason, it is only letting you charge from a computer. That's why I thinking of the charge only feature. That would prevent your computer from seeing your device.
Even if it was the wrong driver it still would say "unrecognized device".
I would say go into control panel and uninstall driver but with it not seeing the device you can't do that.
Sorry. Right now I'm at a loss. I will keep thinking about it.
Click to expand...
Click to collapse
Ya Im lost too. I usually search and search and only post if I'm stummped and ny ideas are ran out of lol
That's what I do too. Are you able to connect to another computer with the same rom you are currently running?

Categories

Resources