Develop Bugs

Random Screen Blackouts

Has anyone else experienced this problem with their P3300?
Unpredictably, the screen on my P3300 will fail to come back on after I have shut the device off with the power button. I know the device is on because the hardware buttons light up when pressed, but the screen appears almost completely dark and won't come back on when tapped. The only way to get the screen back to normal function is to get to the backlight settings and adjust them. This seems to return the device to normal function...until it randomly happens again. I'm seeing this about two or three times a day.
At first, I thought I needed to soft reset - and this worked - I then just went to the backlight settings to modify them and got back normal function for a while. The strange thing was that after the screen issue and the soft reset, my backlight settings for battery power were on "brightest" - and they wern't there before the issue popped up.
Now I have a WA2 shortcut on my top bar that goes to backlight settings. I know approximately where it is on the screen, so when the issue pops up and the screen is pitch dark, I can tap in that general area and get to backlight settings. The screen is still dark, but I can just make out the backlight slider enough to adjust it from there and avoid the soft reset.
So, basically, it seems as though my backlight settings are randomly resetting themselves to the lowest setting every once in a while after power off. Anybody else with an Artemis seeing this? Seems a little similar to the first of the three questions in this thread, but not exactly the same:
http://forum.xda-developers.com/showthread.php?t=281763
Any help or empathy would be appreciated!

I've had that, too. I assume the program for the allocation of the soft keys has a bug. You had to HARD RESET, and dont change the soft keys any more.

I've read some more about this issue and it seems it is a WM5 bug that is seen across devices. I guess I can hope they will address it at some point in a future ROM release. Thanks for the suggestions anyway.
Check this out for more info:
http://www.sbsh.net/forums/index.php?showtopic=12842

Sleep Mode
What you are describing sounds like sleep mode
" Quickly pressing the POWER button turns off the display temporarily and switches your device to sleep mode. Sleep mode suspends your device to a low power state while the display is off in order to save battery power "
Click to expand...
Click to collapse
(Taken from MDAC3 Manual)
Pressing the power button again should bring it out of Sleep Mode. If it is getting stuck then it is possibly a bug affecting the sleep mode.

Hi!
Any news on this issue? My phone is acting just like described in this thread (and no, this is not standby/sleep mode)
PK

This only hapen to me after a soft reset. And the only way i found to "fix" the problem was after every soft reset going to Settings>Backlight move the brightness bar up and down. And after that it never blocks the light again until the next soft reset. Sometimes when connected to usb it blocks too but if you always go to the backlight, befor e the light goes off, and move the bar it wont block anymore...Its not a real solution but the only way i found...

Imaginati0n said:
This only hapen to me after a soft reset. And the only way i found to "fix" the problem was after every soft reset going to Settings>Backlight move the brightness bar up and down. And after that it never blocks the light again until the next soft reset. Sometimes when connected to usb it blocks too but if you always go to the backlight, befor e the light goes off, and move the bar it wont block anymore...Its not a real solution but the only way i found...
Click to expand...
Click to collapse
Yeah, that is all I am doing too. Hopefully HTC is noticing this problem too and a future ROM release will alleviate the problem. Perhaps a Crossbow upgrade someday????

I have the same problem. I found out that it happens when PhoneAlarm switches my profile from work to home.

Solution!
Check this thread out:
http://www.pocketmax.net/smf/index.php?topic=3324.0
As stated above, looks like PhoneAlarm is the culprit. I use it and I would bet that everyone posting in this thread does too. In fact, Bruce from PocketMax has even listed the Artemis Backlight corruption issue as a fixed item in his latest release, v1.57 available here:
http://www.pocketmax.net/phoneAlarm.html
Once you download and install, make sure to go the the backlight % setting in each of your profiles and select "Leave Unchanged". This alleviates the problem. My Artemis no longer goes blank without backlight slider manipulation after a soft reset!!! One less thing to worry about!

I had the same problem ... I try your solution and make a feed back

I too have had this problem and have PA installed - I'll also apply the solution and report findings . . thanks for sharing.

Hi!
I installed the PA 1.57 upgrade, but it did not help... But it seems like the backlight settings on the Artemis device is not standard, so I uninstalled Spb GPSR monitor (who has a backlight setting option), and then the problem disappeared.
PK

Looks like any program you have installed with a backlight setting option needs to be adjusted not to change the backlight settings in order for things to work properly for the time being. I'm sure that software developers will adjust to this new device soon just as PA has. Thanks for the feedback!

hi,
i have PA 1.58 (build 100), and the reminders for missed calls not work properly. the orange led is blinking, but the vibration and the sound are
not played (i have set the alarm reminder to 1 x 5 min x endless)...
please, test and indicate to me if this function works on your artemis...
the reminders for sms works fine.
thank's

Ahqar said:
Pressing the power button again should bring it out of Sleep Mode. If it is getting stuck then it is possibly a bug affecting the sleep mode.
Click to expand...
Click to collapse
In other forums they have this 'problem' too, and all of these people had SPB Pocket Plus installed. My guess is that it is a backlight setting in that program. You can temporarily get the backlight back on by connecting the phone to the pc through ActiveSync, and change the settings accordingly.
Hard- or softresets shouldn't be necessary to solve this.

@phonealarm users,
you can fix the unserious backlight bug if you are using at least v.1.57 or higher and set all backlight settings (battery and pluged) in used profiles to the option < LEAVE UNCHANGED >
@all
happy new year!

Ok! so i am not alone! a couple of times i did face this situation. the screen doesnt come up, but the device is on, and i am able to see a slight silhoute of the icons, very very light. and i have to do a softreset to get it back on.

bmod said:
@phonealarm users,
you can fix the unserious backlight bug if you are using at least v.1.57 or higher and set all backlight settings (battery and pluged) in used profiles to the option < LEAVE UNCHANGED >
@all
happy new year!
Click to expand...
Click to collapse
Yep, that´s it! In every app offering different profiles (like PocketZenPhone, PA, etc.) Settings for Backlight (including Minutes to switch off) must be exactly the same in each profile! Maybe <Leave unchanged> will work, too!

bmod said:
@phonealarm users,
you can fix the unserious backlight bug if you are using at least v.1.57 or higher and set all backlight settings (battery and pluged) in used profiles to the option < LEAVE UNCHANGED >
Click to expand...
Click to collapse
Hey Guys,
We appreciate the posts about Phone Alarm, but if you just read this entire thread before posting you would have seen that this is old news and this issue was resolved in post #9!
Thanks anyway!
Oh, and Happy New Year as well!

hi,
please, tell me if pa reminders for sms and missed calls work fine in your p3300.
i have installed spb pocket plus and pa and the reminders for pa not work now.
please, if this combination works for you, explaine your config settings.
thank's

Tilt 2 freezing when locking phone...

Has anyone else had the problem with the Tilt 2 freezing when locking the phone? It doesn't happen all the time; but every so often, it freezes on me and I have to reset the phone to get it to work again. I haven't come across a solid answer for why it does this, so in the meantime I've reverted the locking mechanism to the Windows classic version, not the Windows default version that comes set on the phone. I do like the idea of the sliding unlocking mechanism, but I don't want to deal with the freezing. Is there a fix for this problem?

You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.

thex said:
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
Click to expand...
Click to collapse
I've had bad experiences with S2U2. I had installed S2U2 on my 8525, and I ended up having to do a hard reset. One day, after having to power down and restart the phone, it just wouldn't load. It got stuck in start-up mode. I don't plan to use S2U2 again. I'm not sure if the slide mechanism that comes standard with the Tilt 2 is related to S2U2 or not...

I am wondering if it is a conflict between the NEW WM lock slider and S2U2. I have a corporate exchange, so I have to use the PIN access.
I have the PIN set to appear in one hour if not in use. However, when using the WM slide locker, it ALWAYS reveals the PIN pad. If the PIN access did not appear after every WM slide locker, I would use it.
I changed the settings in for the WM lock to use the classic - thus eliminating the WM slide to unlock.
I will leave it OFF the charger tonight and let you know the results tomorrow.

Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.

thex said:
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
Click to expand...
Click to collapse
Thanks for the follow-up. Yeah, I've done the same thing: switched from default to classic. Thanks again.

Screen Unlock Freezes on Tilt 2
I too had this problem right out of the box. I switched to the Windows Classic as prescribed. However, this prompted me to get out the hand held drill and put a small hole right in the side of the back cover. I found myself having to battle the back cover every time I needed to soft reset, plus I noted the stylus needed to be removed to properly seat the back cover upon reinstall. Now I simply pull out my stylus and stick it in my hole. STOP IT!
Buzz
Formerly MDA / Wing / Tilt... and now Tilt 2
Always AT&T

Screen Unlock Freezes on Tilt 2
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?

southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
I have seen a post similar to this pop up multiple times in the past month. This guy was specifically having problems with his mail client.
http://forum.xda-developers.com/showthread.php?t=634213
Personally I have only experienced this issue when the phone was next to my engine getting 400° temps blasted on it. Its hard to say the actual cause of the problem, but it seems in ideal situations (no 2000 e-mails or excessive heat) my phone is free of any freezing or strange behavior.
*edit*
also at the end of that post another user posted a work around that seems to be helping.

southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
After returning my first HTC Tilt 2 phone and I got a second one, I got the same problem again.
I think I found the screen lock bug for the HTC Tilt 2 that I am able to reproduce. The problem is when I enable the Owner Information [Identification information or Notes] to display when the device is turned on and then try to slide the lock icon it will not unlock the phone.
HTC, please look into fixing this bug. Thanks!
Here are the steps to reproduce the problem:
1. Press the Windows logo start key (the second key on the bottom of your phone).
2. Choose Settings.
3. Choose Personal.
4. Choose Owner Information.
5. I populated everything on the Identification tab as well as a note to contact me on the Notes tab.
6. Choose the Options tab.
7. Check mark either the Identification information box or the Notes box.
8. Click OK
9. Now lock your phone by holding down the end call button.
10. Power off your phone.
11. Power on your phone.
12. Try to unlock your phone right away by sliding the lock all the way left or right.
13. You can slide the lock icon all you want but you will never get to unlock your phone.
14. You now need to soft reset your phone by taking the back cover off and using the stylus to press the side reset button. :-(
I hope this makes it into a downloadable bug fix. In the meantime, I have disabled (unchecked) any Owner Info notifications on device power up. I really miss having this on device power up as my old 7 year old Nokia phone was able to do that without a problem.

Screen Dims (changing settings doesn't help)

I have a Tilt 2, so does my Wife and my Father. This is the 3rd HTC device i've had (mogul, diamond). This setting should be pretty easy.
So my Dad is complaining about the screen dimming really quickly, I change the settings to 2 min. seems to work well for a while. Then he tels me it's still doing it. I check his settings and its back to 10 sec. we go through this a couple of more time, I'm thinking he is changing it and doesn't know it.
So we just turn off the dim feature (on battery) Today he says it's still doing it, we check his settings and the dim feature is turned off, still! but i saw it go dim after 7-10 secs.
Any ideas? Am i missing a setting, i have done mine and my wifes with no problems.

does he have his backlight on auto adjust?

drearg said:
does he have his backlight on auto adjust?
Click to expand...
Click to collapse
Probably, but i have never see such a dramatic change with the auto adjust. it doesn't seem to matter how much light there is. and it's consistantly 7 to 10 seconds.
I tried the at&t "chat" help, they were worthless.

maybe try turning it off. maybe need to do a soft reset on the side of phone.

we turned it off (unchecked it) but it still dims the backlight, never seen anything like it, i will try the soft reset tomorrow. hopefully that will work!

I had the same issue...
I created a reg file to manually fix. What is happening is when the device wakes up from screen sleep or changing from external to battery power, WM6.1 changes this key:
HKEY_CURRENT_USER\ControlPanel\BackLight\BatteryTimeout to 8 (seconds in hex).
I used my reg file and added to my start menu (you could also assing to a hardware button if you have the right tools), and run it when the device sets it to 8 seconds. Its a couple of clicks, but less then navigating to the UI settings.
The reg file is set for 2 minutes. Edit as you wish, but keep in mind you need to convert the seconds to hex.

Send it Back!!
The AT&T folks said to send it back (its still within the 30 days) Dad also told me that the speaker sounds funny, i really didn't believe him, thought it was just "different" from his old Razor.
So we tried it i used his phone and called him using mine, dang if it didn't sound funny!
So i am on the phone getting another sent!!
Thanks for helping!

Fix for Gen8 devices not waking from sleep with dim display

It is my understanding that some gen8 devices aren't waking up from sleep when they go to sleep in a dimmer screen state. Thanks to a diligent XDA user with a 101, I was able to fix this problem.
To fix this, download SuperDim 1.51dev2 from http://code.google.com/p/superdim/downloads/list
Then go to Menu | Options, and check "Fix no-wake-from-sleep". That's all: it should now work.
My testing indicates that low brightness levels aren't enough to switch the backlight from off to on. So what the SuperDim fix option does is that when the device awakes with a low brightness setting, it first sets 22% brightness, which is enough to activate the backlight, and only then sets the desired lower brightness level.
I reported both the bug and the fix to Archos.
It might be possible to make the fix work without root if there is enough demand.

I would very much like to have a fix without having to root my 101!

I installed and to exactly what u introduced but I still have that issue now. Im realy disappointed. Is there any other methods

yes i also tested it - but somehow i didnt see the feature while waking up - but when going to sleep - this somehow is weird and useless - might be the reason for not working for others
Sleep: press power - screen gets brighter -> get darker -> off
Wake up: press power -> wake up by luck
perhaps recontact the develoeper something might be messed up
(i didnt take the version u mentioned - but the latest maket version wich is newer)

So, let me get clearer on what's happening. You have SuperDim installed, and its "fix wake from sleep" option is activated. And you're still not having the device wake from sleep when the screen is dimmed. Right?
If you can install adb on your PC, or install an ssh daemon on your device and connect to the device via ssh from your PC, you can help me diagnose the problem.

Well I hoped my explanation was clear enough - it is what u said + the point that the function u explained in post 1 doesn't happen while waking up but instead when going to sleep...
Device is on (screen is dimmed, archos option is on) -> press power -> screen gets brighter -> screen gets darker -> off
Device is in sleep -> press power -> wake up by luck
Anyway I got ssh woring thought putty(win) and UD ssh daemon.
ADB is also installed on my pc but i nerver used it
EDIT:
hey - btw i asked u for the cycle funktion some time ago and noticed u implemented it now - and a lot of other things
Thanks for that - somehow i lost track of your app since i had exams
Anyway i just noticed i have the turn-on bug also when I don't use your app sometimes... (even when the screen is not dimmed at all) so there must be another problem also i suppose
Regarding the cycle funktion i noticed a "strange" behaviour:
"night 1" -> 3x cycle -> ends in "day 2" (thast right)
but
"night 1" -> 2x cycle -> "night 1" -> cycle -> ends in "day 2" also and not in "night 2" (so it seems u forgot to ask for the current state while cycling though the modes)
anyway I would be glad if u would make a cycle+ and a cycle-

jw3 said:
I would very much like to have a fix without having to root my 101!
Click to expand...
Click to collapse
PM me your email address. I may have a fix for you.

hello.
I have a similar problem with my GEN 8 A43
I am runing Cyanogenmod bull latest VR since yesterday with GO lancher/
and when i wake up my phone it is only making a sound -"bip" like its turned on, but I dont see anything of the screen...
so the only thing I can do is tern off the device by long press on the power key, and turn it on again...
rarely it is working fine and the regular unlock screen show up...
plese help my to fix this.
thank you !

Moko_Loko said:
hello.
I have a similar problem with my GEN 8 A43
I am runing Cyanogenmod bull latest VR since yesterday with GO lancher/
and when i wake up my phone it is only making a sound -"bip" like its turned on, but I dont see anything of the screen...
so the only thing I can do is tern off the device by long press on the power key, and turn it on again...
Click to expand...
Click to collapse
Have you tried SuperDim, now known as RootDim, and its sleep of death fix option?

Multiple issues in Oneplus 3

Hello people
I am facing the following issues in my phone which is running OxygenOS 3.2.1.
1. Push notifications not coming until the phone is unlocked again
2. Alert slider causing the phone to go completely silent.
To add to the misery I was using my wifi on 2.4 GHz band but when I tried to connect to 5GHz band it does not connect and the error shows wifi connection failure. All my other devices are connected successfully to this band even my 4 year old Nexus 4 but Oneplus 3 does not seem to connect for a single time
This is really becoming disappointed for me bow after push notification and alert slider issues.
The range of 2.4 GHz wifi is not even half of what my Nexus 4 used give me.
I am using ASUR WRT 68u router.
These are very basic features of a cellphone which are required on the very first moment.
I am Totally frustrated with this device as I can't use it for my daily life!!! I don't know if people in this forum are not having any such issues with their devices.

1. push notification can be blocked when the screen is locked (to avoid that other people can see SMS for example). In the "When device is locked" option, "show all notification content" should be selected if you want notification. Also the alert slider should be on the 3rd position, the position closed to the volume up button. If you want to use the middle slider position, you need to select some apps as priority apps for notification.
2. hmmm I think it's the purpose of the alert slider... especialy in the 1st position, the further to the volume up button.
It's strange you seems to misunderstand it as when you put in silent mode, it say "silent" on the screen. I put my phone in english to be sure, maybe the translation in your language is not accurate.
Anyway the slider mode can be customized in the alert slider options.
For wifi, it seems ok for me but I can't test 5GHz at the moment.

1. Not sure if I see this behaviour but if I do isn't botherimg me.
2. I know put slider to silent and it silences the phone, this is probably my favourite feature of the phone. Completely silence the phone without even taking it out of my pocket genius.
3. Sent on my 5ghz WiFi connection.

Le_Zouave said:
1. push notification can be blocked when the screen is locked (to avoid that other people can see SMS for example). In the "When device is locked" option, "show all notification content" should be selected if you want notification. Also the alert slider should be on the 3rd position, the position closed to the volume up button. If you want to use the middle slider position, you need to select some apps as priority apps for notification.
2. hmmm I think it's the purpose of the alert slider... especialy in the 1st position, the further to the volume up button.
It's strange you seems to misunderstand it as when you put in silent mode, it say "silent" on the screen. I put my phone in english to be sure, maybe the translation in your language is not accurate.
Anyway the slider mode can be customized in the alert slider options.
For wifi, it seems ok for me but I can't test 5GHz at the moment.
Click to expand...
Click to collapse
I think you misunderstood me. Here are your replies:
1. The push notification issue is a doze mode bug since the notifications do appear and the sound plays ok until the device enters into doze mode after which there is no notification and no connectivity maintained which causes the notifications to stop, once the phone is unlocked the notifications start to appear
2. Well I know the purpose of alert slider and I am talking about when the slider is is normal position i.e. downwards, sometimes the notification sounds disappear and there is complete silence, the slider has to be cycled again by moving upward then downward to fix the issue.

for the slider, wipe your phone completely, reset it in other words.
If your slider bug still there, contact oneplus customer service to replace your phone.
and your first problem seems to be related to the second one as it enter the silent mode on it's own.

Le_Zouave said:
for the slider, wipe your phone completely, reset it in other words.
If your slider bug still there, contact oneplus customer service to replace your phone.
and your first problem seems to be related to the second one as it enter the silent mode on it's own.
Click to expand...
Click to collapse
I have completely wiped off the phone and installed 3.2.1 from the signed flashable zip... the wifi issue is still there
I will check and update about the first two issues if they're solved... I have contacted customer support but they have not provided a satisfactory response yet.

When I upgraded to 3.2.1, I had the same issues as stated above AS WELL AS an issue with VoLTE that forced me to disable LTE in order to have a decent phone call. I reverted back 3.1.2 until OnePlus gets these issues ironed out. Overall, 3.1.2 has been much better for me.

I have installed freedomOS from xda and stock ROM again.. wifi issue is resolved but push notification and alert slider issues still persist in freedomOS as well as stock ROM.. I don't have VoLTE feature here so can't test

About the random silence, did you restore apps and settings from old phonethat had automatic disturb profiles? If so, reset and do not restore...

I'm not experiencing any of these issues, only issue is the random turn off