My AT&T HTC Tilt 2 is nearly a year old now, and I've recently run into a very irritating problem. Every time I try to use the "Update Now" feature (Contacts -> Updates and Events tab -> Menu -> Update Now) to update contacts' Facebook pictures and whatnot, the entire UI crashes and has to reload. No error messages or anything like that at all; the screen simply freezes for 15-30 seconds and the HTC Launching TouchFLO 3D screen comes up.
This issue has expanded to encompass any time I try to edit a contact (on that note, the "Link to Facebook account" button no longer does anything except cause TouchFLO to crash) or even open the Updates and Events tab.
I'm still using the same ROM that came with the phone (hard reset once or twice, so essentially the same thing), meaning Windows Mobile 6.5. Like I previously mentioned, I'm using the TouchFLO 3D UI (my attempt to update to the Sense UI went terribly).
Is there anything I can do to fix this, aside from hard resetting again? I've got a lot of contacts (more than will fit on my SIM card, in fact), and I'd really rather not go through all the steps of personalizing my phone for a third time if I don't have to. It'll be like November before I'm eligible for an upgrade with AT&T, so that's not a viable option right now, as much as I might like it to be.
Another side note: Using Windows Mobile Device Center, is there a way to basically copy all of my contacts and whatnot from my phone to my computer without adding in the contacts from Outlook? I'd really rather not deal with a bunch of random email addresses sitting in my phone's contact list. If this is possible, I may just try to use this method, hard reset, and then put the contacts back on the phone. The rest of the personalization isn't nearly as time-consuming as adding in another 80-ish contacts and then fixing the names of the ones I managed to fit onto the SIM card (because the SIM card saves them in the format of "Smith, John" in the last name field and nothing in the first name field...).
I've also got a 16GB microSD card, if that would be of any benefit in any of these endeavors.
Any and all help is appreciated! Thanks!
Any ideas?
Not sure about all your facebook issues, but a great, quick and easy program that can save and restore contacts anywhere (including your storage card, if you like) is PIM Backup:
http://forum.xda-developers.com/showpost.php?p=1189061&postcount=1
I use it all the time since I flash daily and I NEVER have any problems restoring my 200+ contacts using PIM Backup.
Related
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset but I did not do the clear storage either I guess next time it locks up I will be more patient!
gospeed.racergo said:
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
Click to expand...
Click to collapse
You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.
I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone
backup
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.
So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do . I have never accidentally lost my sim contacts- but the duplicate thing is annoying
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.
also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.
Now you can keep your contacts on your activated SIM.
THANK YOU!!! I had not realized Rogers did this!
Found the check box under Settings/Phone/Call Options
This is a culmination of my previous threads. I've realised I'm not going to get an answer to each of my current problems so I'm going to have to hard reset and start from scratch. Which is just what I needed.
Summary of my problems:
- Speed dial numbers tell me the number doesn't exist, but then calls it anyway
- Can't add new speed dial numbers
- Can't add new contacts full stop
- MSN doesn't work
- Can't sync contacts (or anything for that matter)
So I am going to hard reset - but my problem is I need a way to back up my contacts, I don't want to be manually typing in dozens upon dozens of names and numbers. I have tried PPCPimBackup, but this doesn't seem to back up those stored on my SIM (most of my contacts are on my SIM). I can't find a way to move my contacts to the phone from the SIM - "Save to contacts" in SIM Manager tells me it was successfully added, but it wasn't - there is no Outlook version of that contact.
What can I do about this? Is there a way I can back up my contacts, bearing in mind that syncing doesn't seem to copy them onto my computer and PPCPimBackup only seems to back up Outlook contacts? I do have an SPB Backup of my PIM stuff from when I was on WM5, but that's what has caused this problem, trying to restore it. I have tried searching these forums for other ways to back them up but it's like finding a needle in a haystack. Is there a program that can read PIM.vol?
What on earth should I do? Or is physically writing down all my 100+ contacts then typing them in (and losing all my stored SMS) my only option?
Device: O2 XDA Orbit, as out of the box in July, then upgraded to WM6 with the O2 official thing.
Computer: Vista Ultimate x32, Outlook 2007.
Somebody correct me if I'm wrong but surly if your numbers are on your SIM they shouldn't be effected by a hard reset.
If your worried take the sim out before you try it??
hard reset won't remove anything from your SIM
So on 01/01, I upgraded from my 2 year old 8525 (no mods done to it) to a ATT Tilt 2; and so far here is my issues/things I need help with/report:
Within the first 20 days of the 30 day return period, the SMS notification audible stopped working on sent messages. The notification on the screen still showed on the bottom just no sound. No setting change or soft reset fixed. No other issues before that point.
Got new phone.
Within 5 days on phone number two, the phone would default to SMS tree view (view is found by going to messages in touchflo and selecting 'All Messages' from the bottom left.) Would move TouchFlo to Home screen (my background that shows clock, date, etc.), hit the power key to power save, hit power key to power up, and then on SMS tree view, not my home screen. Didn't matter how long after I manually put phone in power save, it would still not default to homepage screen. Only consistently did this when I manually used the power button to put in power save. When I locked the phone and put in power save no issues, or it was random. When the phone went into power save by itself after my 2 minutes delay, the issue was random. This phone also froze on me twice upon in the SMS function.
Got new phone yesterday.
So far no issues.
So I'm on phone number 3, with the first 2 having software issues.
No mods to any of the phones (yet), and if this phone has issues, I have option to return and pay no restocking fee and get a different phone (probably an iPhone 16GB at this point, as much as I don't want one), or start downloading new manillas, cabs, and shells for this one.
Is there any updates out there I am missing, or anything else I am missing.
I've got my Cox Email (a POP3 push), my Hotmail, and my Yahoo Email (as an IMAP, it defaulted the setup that way) setup, and no other real changes. Using my old microSD card (1GB) that's got songs, audio clips, and pics/vids on it.
I saw the thread on att wireless forums for the update on an SMS freezing issue, not sure if relates to any of my issues, or if I should go ahead and upload to number 3 phone I currently have anyways. And should I upload other fix as well, eventhough I never saw issues with caller id on first 2 phones (coming in as unknown even though contact is calling you). Haven't had third phone long enough to discern any issues yet.
More info: I always have touchflo active
What do I need to do to get things on this phone to make sure it doesn't mess up? Other things one would suggest to customize the phone?
I WANT THE MOST GLITCH FREE POSSIBLE PHONE
Thanks
and sorry for the newb questions
Also to note:
I am technology illiterate. Simple explanations of every step is needed for me.
Also to note, I have a laptop that is running Vista 64bit and I have not uploaded the ActiveSync software to my laptop yet
my brother mentioned something to me about a PIM? for backup?
I can't speak to all the other issues you've seen, but AT&T packs a lot of bloat-ware on the stock ROM they put on the Tilt2, and it's usually stuff that users have no need for.
There's a utility at this thread that will sweep all that junk off in one swipe, you'll find it frees up a good amount of the available memory in the phone:
http://forum.xda-developers.com/showthread.php?t=587637&highlight=crud+scraper
Okay. Thanks for the reply.
Something I want to do is get rid of all the crap I don't want, including but not limited to:
- all demo stuff
- the music files that came on the phone (artists: Chris Hawkes, Pacha Massive, Sidestepper)
- AT&T Navigator
- WorldCard Mobile
anything that is not related to phone, text, email, internet, my photos and music from my card, Facebook, stocks, weather = rest of it gone
I was reading in the sticky threads on how to do what and was still confusing and it scared me from doing anything to this phone, but I know I need to do things to clean it up and make it run better
Can anyone give me an idiot, idiot, to the supreme idiot guide on how to do what I need to do?
1. Upload ActiveSync to my laptop (not done yet) (my laptop runs Vista 64bit)
2.
3.
4.
5.
6.
7.
8.
9.
10.
All I want to do is make the phone run better and fix glitches, and not have any glitches in doing this.
Thanks
After I do steps 1 - whatever,
should I install hotfix for unknown caller id and freezing SMS issue
htp://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=125218
or would another thing from someone else resolve this?
Maybe what I learned will help?
Have a look at this thread, and see if it helps you.
http://forum.xda-developers.com/showthread.php?t=625730
Good luck!
yeah it was a help thanks for the reply, but it wasn't a help.
as you see above, i haven't even put the activesync software on my laptop. so after i do that, what do i need to do first to get that crud+scraper and other things on my phone?
idiots guide please
what i need to do in what order is very confusing to me. all of this is confusing to me
i just want my phone to be less bloated and work properly with no issues. i think i have seen the caller id issue and not sure if i'm still getting the sms tree issue i saw on phone #2 i just replaced
The order is listed.
Hi again,
Yes, go ahead and get activesync on your computer 1st thing
then, Look at post #9. Do it in that order.
The .net 3.5 mentioned can be found here:
http://www.microsoft.com/downloads/...49-3C6B-42F1-9FD9-0041345B3385&displaylang=en
Just download that, and run it while your phone is connected to activesync. It will put .net 3.5 on your phone. Next, copy the 3 files for crud scraper onto the phone somewhere you can find it, like my documents (on your PC, you'll need to right-click, copy, then right click, paste). Once the files are on the phone, just find the folder you put them in and click on the 'poop' icon. You can then clean off all the crap you want by checking the boxes.
So,
#1 Get activesync
#2 get .net 3.5
#3 run crudscraper
#4 I highly recommend SPB mobile shell. (google it) It just makes much easier to navigate the phone. There is a free 15 day trial.
#5 any of the other apps I mentioned are good.
That should get you started.
thanks for the reply subterran
subterran:
any thoughts to my homepage/message tree issue that occured with #2, and mow occuring with #3 phone I currently have? Thanks
the phone would default to SMS tree view (view is found by going to messages in touchflo and selecting 'All Messages' from the bottom left.) Would move TouchFlo to Home screen (my background that shows clock, date, etc.), hit the power key to power save, hit power key to power up, and then on SMS tree view, not my home screen. Didn't matter how long after I manually put phone in power save, it would still not default to homepage screen. Only consistently did this when I manually used the power button to put in power save. When I locked the phone and put in power save no issues, or it was random. When the phone went into power save by itself after my 2 minute delay, the issue was random.
I think I'm going to do a reset, but thought I would seek advice first before I go ahead and do it.
What steps should I take before resetting?
I've been having problems with my contacts with gmail, and how my phone doesn't appear to sync (ie I add a contact to me phone, and the new contact doesn't show up on gmail later when I check).
So, what should I do?
Get an app to backup any text messages, make a good note of home screen layouts so you can get em back how you want.
Apps that store any customisation on the phones memory are going to revert to defaults, anything that stores to SD should be OK.
The phone will remember things like custom background/wifi passwords as they're sync'd to the cloud.
contacts require relinking!!!!
I did a factory reset today and I had to re0link all my phone contacts to my facebook contacts manually (again like when I just got the phone) is there any app or other way to avoid that? not that I'm planning to reset my device very often but it'll be good to know.
If your contact names are the same on the phone and on Facebook, it figures it out for itself.
not all of them are, even the ones that ARE the same the phone doesnt link automatically nor suggests as links! I copied my contacts to my SD card but I dunno if I copy them from card again later would they be all sorted like they are now or should I do it again!
I'm sort of stabbing in the dark here, but my issue is this: When I open my received text messages, the peoples contacts that I have sync'ed with facebook should show their photo. This is how it worked when I first got my phone.
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Also, when in the messages window, all of my contacts photos wont be displayed. But if I go to the people directory they are displayed fine.
Now, is there a way I can delete the cache or similar without factory resetting the rom?
I have rom manager, and I used this to reboot into recovery before loading a new rom. In there was options for deleting cache and things (to be honest I didn't know which was the correct one so I did them all before loading a new rom). Now when I go into rom manager it just loads a sign like this a!
so I cannot try that again.
Thanks for any help given!!
Why did you back up to memory card if they're going to be saved to the cloud via your Google account?
Otherwise I have no answer for your question.
Sent from my HTC Desire using XDA App
I had all sorts of problems with the facebook integration.
The magor one I had was that the phone would automatically use the facebook phone number and not the one in the phone which was very annoying when people put fake numbers in their facebook profile or don't update for their new number and also all the numbers had a +44 on them which meant my phone wouldn't dial them at all!
My advice is remove your facebook account and see what happens. The try adding it again. If the problems persist then keep it removed. Life will be easier without your phone and facebook contacts being merged and updated all the time... trust me!
Phil
Thanks for your replies.
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
It's going to take me forever to edit everyones phone number, and each time I flash a ROM I'll need to do it again..
Worst still, since flashing PaYs ROM the Google sync actually worked for the very first time since receiving the phone - So, now Google contacts has all of my contacts but the phone numbers have dashes is ( - ) which is wrong. Like the person above me, us in the UK have issues when dialing strange numbers!
Google contacts is fine, means you never have to worry about them being backed up as it's automatic...otherwise you've gotta sync them with yur email client on your PC which is hassle...I was a stickler for backing up to Outlook but now use Google...
The dashes come up after restoring contacts from the SD card...don't know why it does it but it can't be removed (another reason not to back up to sd card)
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Flaggie said:
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Click to expand...
Click to collapse
Can you please explain the point of this post? Is that a French flag?
dieselboy said:
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
Click to expand...
Click to collapse
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Flaggie said:
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Click to expand...
Click to collapse
Fair play, but it is this way of backing up contacts that is giving us the problems as per post #1 and this discussion
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Click to expand...
Click to collapse
Congrats on the world cup. I have stopped paying attention since we lost.
sorry my bad, i'll let you guys get back at it
Try contact2sim
Limitation of course is the small sim memory for numbers only.
Astro file manager has some backup capabilities. HTC sync....
Sent from my HTC Desire using XDA App