Hi folks,
I have a T-mobile dash (WM5) with a data plan (but no blackberry plan). My new employer uses only Palm OS Treo's and Blackberries for mobile corp email - although they use Outlook for desktop corp email !
The IT guys were a little puzzled with the Windows Mobile Device ! Anyway, I was wondering if there is a way to
1) Use my T-mobile dash's data plan
2) Along with a WM5 app
3) to connect to my corp blackberry's server.
I downloaded the WM5 blackberry app but it doesn't seem to connect anywhere, nor could I figure out how to set it up. Is there a step by step guide somewhere ?
Also, is that app very similar to the Treo/blackberries ? Then I could simply give my dash+BB connect to the IT guys and they could configure it (if the UI etc are similar to blackberries ... they know only treos and blackberries).
On a final note, I wanted to convince the head IT tech to support WM5 Outlook 'officially'. For this I need some information on how easy, secure it is to deploy this setup. Their current exchange server is mostly inside the corp firewall, so copying the desktop outlook settings to the dash doesn't work (desktop is inside corp firewall, dash is outside).
Thanks folks
Sid
Hello Sid!
I just came from a similar scenario- here's how I resolved my issues.
To be able to support direct push in Microsoft Exchange, a patch has to be applied to the server (The patch is called "Messaging and Security Feature Pack (MSFP) for Windows Mobile 5.0"). Direct Push allows your WM device to be in constant communication with the exchange server by pinging the exchange box for any changes to that user account (email). When a new email arrives in your inbox, your phone then downloads the new message. You can also sync your contacts, calendar, etc.
Unfortunately, my company has not applied this patch yet. When I went from my blackberry to WM5 device, they were not thrilled.
Thankfully, T-Mobile offers a push service called T-Mobile MyEmail which allows you to push email from any exchange/POP3 address. It will automatically locate the server address for you, just provide it your company email address and password.
From a security stand point, Microsoft's Direct Push is the most secure. It will also allow your system admin to remotely flash your handset if happens to get lost or stolen.
If you are interested in learning more about T-Mobile's MyEmail, go to:
http://www.myemail.t-mobile.com
For more information regarding Microsoft's Direct Push Technology, check out:
http://www.microsoft.com/windowsmobile/articles/directpush.mspx
Cheers
sublevel said:
Hello Sid!
Thankfully, T-Mobile offers a push service called T-Mobile MyEmail which allows you to push email from any exchange/POP3 address. It will automatically locate the server address for you, just provide it your company email address and password.
From a security stand point, Microsoft's Direct Push is the most secure. It will also allow your system admin to remotely flash your handset if happens to get lost or stolen.
Click to expand...
Click to collapse
But my corp email isin't POP or IMAP ... its exchange and blackberry. So while its a good suggestion, it won't help my situation. (?) I tried setting up my email via the "setup my email icon" but it doesn't work.
Also, exchange is inside the firewall so only "real" computers can access it via VPN/corp ethernet. Blackberry is outside the firewall. This is why my WM5 outlook can't even reach the real outlook server. I think I have two options
1) convince them to setup Exchange to talk to mobile devices
--> I'm going to forward your link to the IT guys so they can evaluate this option - thanks!
2) make my own WM5 device look/work reasonably similar to the Treo/Blackberries they are used to configuring. Then say "please set this up like a blackberry like you normally do".
For 2) I think I have found the app (bb connect?) but don't know
2.1) how to configure it
2.2) if it's the latest version (where do I get the latest version?)
2.3) If having just the data plan is good enough or do I need the special blackberry plan for this to work.
Hope that sheds more light .... thanks folks
Sid
Stoneage
Hi,
I have the same problem, only there's no convincing my IT department to support WM5 device. It supports only BB that are company property.
I have an external outlook privately setup with push mail and an alias for my corporate email, but the it seems like the redirect and auto forward rules I've defined in my outlook are forbidden or something, since they won't forward the mails I get from my exchange account to my external account.
Any idea how to go around this?
Some outlook plugin/software that will automatically forward mails to my external account?
Thanks.
Why don't you just get a blackberry data plan added to your account and use the blackberry connect client? That is all you need, as long as IT setup an account on your BES server at work.
Not that simple
If only life was that simple.
Not everybody can get a BB in our company and the IT department will not support devices that aren't owned by the company.
So, I'm looking for the workaround.
hey guys,
am desperately trying to fix my home based exchange server. it's been running fine with 100% uptime since last december. about a week back i was twiddling with some settings in windows and completely destroyed it.
i lost my backup of the entier machine too (it's pretty much a dedicated box for exchange). hence did a rebuild.
however now i'm just not getting it to start up. symptoms:
- OWA (outlook web access) worked. both secure and insecure modes. works on my pc.
- does not work on my PDA - OWA works but no activesync
- disabled ssh and followed the instructions here
- the phone now gives error support code 85010004 "your account in microsoft exchange server does not have permission to synchronise with your current settings. contact your exchange server administrator."
kind of annoying!
- form based authentication is enabled
- basic authentication and integrated windows authentication are ON
- same error whether or not i require SSL.
any tips?
I occasionally get the exact same error message when I sync with my company's exchange server, I have to do a soft reset on the phone and then it works fine. No idea how to fix it so bump
we had quite a few issues originally and think this is one of them i think.
Most revolved around having a recognised accessible dns address that allowed a direct link.
never got ssl to work.
the other issue was getting appropriate certificates that were private to be issued when creating the sync partnership.
can u sync internally using exchange server via a cradled activesync?
get this 2 work first, then look to external push.
I ended up paying it engineers to get it to work over an sbs 2003 box as it was all to much.
but dns addresses being made public, that were also accessible internally (reverse lookup i think) along with no ssl and certificates being correct were our main hurdles.
issue fixed i'm all live! after all that effort i really feel i should open this up to those who don't want to spend days fixing it up...
check http://forum.xda-developers.com/showthread.php?t=346022. currently looking for testers for 1-2 days before i make a subscription based service!
Long time user of windows mobile devices and long time reader of this great forum ( well nearly 2 years anyway )
I've not contributed much as I dont posses the knowledge that some of you guys have.
For those new people that come on here the only advice I would ever give is search and read, the answers are nearly always there.
Anyway on to my point.
I have just set up an exchange server ( windows small business server 2003 ) and have things syncing across the airwaves nicely.
Laptop, desktop and mobile device all saying the same thing with no duplicates poping up. ( Always seemed to be a problem when syncing between two computers, for me anyway )
Also able to use Outlook Web Access.
Set this up for myself for a couple of reasons, firstly to make sure all computers where synced properly and secondly because it was worth a challange to learn how to do it.
If there are any people out there that would like the facility that exchange server gives PM me, as i will give it a go setting it up.
You will get exchange server syncing ( calender, contacts, tasks and emails ) with desktop/laptop outlook, outlook web access and an email address that you will can use to forward existing mail to. ( sorry only way to get emails to you )
Going to open this up for a couple or more people mainly to get it working properly. ( so far no problems for myself )
If I do open it up for more a donation would be nice to help pay for the outlay of equipment and for the increase in my electric bill to keep it going.
So if anyone is interested feel free to PM me.
What do you have it running on? Looking at doing the same myself.
Just a bog standard computer, nothing special
An old MSI K8 Neo motherboard with an Athlon 64 3000 2 Gig ram
Dual 250 gig discs in raid mirror for data
and a 120gig for operating system
Windows 2003 small buisness server with R2 technologies
it was also an excuse to upgrade by desktop as well.
well chuffed with how seamlessly it works with the syncing.
do you have microsoft direct push enabled on that exchange server? I would like to do that myself, don't know if it's possible
Yes got it set up.
They call it direct push but i think it goes more along the lines of your phone keeping a link open to the exchange server then as soon as an email is recieved it gets pushed across.
From what ive seen so far i'm sure the battery life is longer now than having the phone looking at a set time period for new mail.
Easy to set up as well, especially the phone side.
thanks, is the direct push functionality included in exchange server. Is it on the install cd's? I'd like to install it for my own domain, don't want to spend lots of money on blackberry server or services.
2.edge is enabled all the time on your phone, just as with blackberry? Does your phone send data at an interval, or is it the server that sends?
You need to make sure you have SP1 or R2 Technologies version for direct push with the server software
you have to set up a user profile that has permission to you the mobile services.
Also if your on a dynamic ip address its handy to have an external service set up to keep track of any changes there. And to get the full use of the server a domain name.
on the phone side you go to activesyn, and in the menu is configure server option. configure the server and thats it done.
The phone does seem to have a data connection all the time.
While i'm at work today i will write out the steps i had to do to get it working fully.
at work now so here we go :-
1) Get a domain name www.
2) If on broadband and on a dynamic IP use the services of someone like zoneedit for redirection.
(for remote access) vpn.yourdomainname to your broadband ip address
(for mail ) mail.yourdomainname to your broadband ip address
(for web ) www.yourdomainname to either your ip address if hosting it on your server or to the ip address of your web host.
(for ftp access ) ftp.yourdomainname to either your ip address if hosting it on your server or to the ip address of your web host.
follow the other instructions on zoneedit to forward the dns server addresses to your domain name admistrator.
3) Get Windows SBS or Server 2003 SP1 With R2 Technologies
4) Load onto a PC
5) Make sure all service patches and updates are loaded.
6) Download a program for updating any changes of dynamic IP address such as DirectUpdate and set up a couple of updates to the vpn mail and ftp.yourdomainname. ( easy enough follow the instructions )
7) Go through the todo list and set up wizards on the server.
a) make sure when setting up email and internet that in the creation of a certificate you put in vpn.yourdomainname
b) also make sure when setting up user access they have privilages for mobile access
8) go into internet explorer, content menu and find the certificate you have created and export it.
9) connect your phone via activesync to a computer connected to the server network and copy over the certificate.
10) run the certifcate on the phone to install it.
11) go to activesync on the phone ( can disconnect for this bit ) and set up exchange server using the vpn.yourdomainname
12) after that it should sync
I may have missed a couple of steps in that or have done something wrong but it is all the steps i can remember and it worked for me.
Hi all new here and got question regarding my new TP2, Im trying to setup my TP2 to sync with exchange but can not get it to work. I already inputted the username, password, domain, and also the OWA access information. My work's OWA address goes like this www.myjobaddress.com/extension , But after trying to sync it and when I check again it would just show www.myjobaddress.com without the "extension."
Is there a step-by-step guide somewhere? Is there anything else I need to do?
Thanks all in advance
yeah your server name in activesync shouldnt have the "extension". An Exchange server is an exchange server - with a FQDN: owa is a website residing at an addresss - sometimes with path after server name, not always, depends on the admin and the complexity of the setup.
i know that my owa address is waay diff than my activesync, etc server name.
Your admin or 3rd party provider should be able to give you a little config util that will setup your device properly, usually downloadable from a formatted txt msg. Or if you have access to your personal exchange control panel you should be able to get it from there - at the very least the correct info.
Hope this helps a little...
From what I've seen the OWA setup follows the standard as such webmail.company.com
It's been the same format in all the jobs I've had that had OWA access.
The other thing you can do is use Google Chrome, enter your OWA address then once it connects, on the new page that opens you can see the URL. It'll start with the format above.
The other thing you'll need is the domain name. And at times, that domain isn't the same as the company name. So you need to ask your Exchange admin.
All of this of course assumes your company is on Exchange 5.5 or 2007. If not you're not going to be able to get push email.
Thanks for the replies guys....I was able to get it to work. What I did was explicitly input this address "http://www.comanyname.com/exchange"
then just re-entered my username, password and domain. I had username in this format earlier "domain\username", I just removed the "domain" and entered just the username and it started syncing.
Thanks again guys
Is anyone else having trouble with configuring the Exchange Server e-mail to work on the Tilt 2 Phone? I know that I've entered the right settings for the server name, domain, etc. Unfortunately, though, I keep getting an error message saying "error synchronizing." When configuring via Active Sync, the specific support code that I'm getting is 0x80072EE7. I've tried everything else that I know how to do. Is there anything that I'm missing? Has anyone else had this problem and figured it out? Thanks for the help.
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Exchange Server Problems...
thedon0369 said:
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Click to expand...
Click to collapse
Thanks a lot for the reply. I did go ahead and try as you suggested. Unfortunately, it doesn't seem to be working. I tried several variations of what you suggested, but still nothing worked... frustrating!
Exchange Server Problems
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
PiSigma said:
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
Click to expand...
Click to collapse
That's what I feared... Thanks for your time and assistance with this. I appreciate it. (I won't be paying them anymore money, though! I'll just have to deal with it...)
Weird...both my wife and I have the $30/month data plan and it lets us download from Exchange.
Try configuring the server via the Activesync. My company's email address and username (login name for your corporate network) are not the same and I don't think it prompts you during initial setup. If your company has a similar infrastructure as mine, be sure to enter your email address where it asks for that, and your network login username (not your email address) when it asks for the login credentials.
Edit: A quick Bing search came up with this: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22027911.html
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
e_dogg said:
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
Click to expand...
Click to collapse
I'm also getting Exchange mail on the $30 a month data plan.
That's a good suggestion on the SSL settings--try either checking or unchecking that box during the setup.
One thing to try is hook up your phone to WiFi to see if that stops the error, then you know its AT&T thats stopping your Exchange from working. Otherwise you know its another error.
DD7374 said:
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
Click to expand...
Click to collapse
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I don't know what version of Exchange you're thinking of, but I'm running Exchange Server 2007, and "OMA" is not a virtual directory on my CAS.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
How are they going to catch you? Crack open that SSL tunnel and examine your traffic?
I think they have better things to do.
Just thought I'd mention that I've gotten my Exchange Server to work. Thank you to everyone who's given suggestions to me in order to resolve my problem. It's nice to know that everyone here is so helpful. Thanks again.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
Thanks for the tips... I appreciate all your time.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I got it! Thanks for your help.
Spike15 said:
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
Click to expand...
Click to collapse
I got it! Thanks for your help.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
if you could send it to me that would be great, i'll pm you
Hi,
I had a similar problem with my TP2. Its unbranded and connected to T-Mobile UK. The phone woould not load any https sites, because the t-mobile connection settings has the 'Use proxy server' option checked. As soon as i unchecked that it sync'd to exchange perfectly.
not sure f that option is checked on yours.
Ian..