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Just wondering if GPE ruu does anything to unlock the m8? I bought this phone used a few months back, from the original owner as far as I knew. They advertised it as locked to Telus.... Who I am with anyways. So I bought it to use on Telus.
Recently I paid off my device balance to switch to VoIP on a $45 a month 5gb data plan. Bell has the same thing for $40 so I thought about switching. Decided to unlock my phone so I could do whatever I wanted whenever so I bought the unlock code on cellunlocker.net. I didn't use it for several weeks. Aide I've stuck with Telus.
Tonight I decided I better unlock it in case the code didn't work, so I stuck my girlfriends bell sim card in out of her iPhone.... Waited for it to ask me for the unlock code. It didn't ask so I went in and searched for networks. Bell popped up and I selected it, bam I have service with Bell. Apparently my phone is not locked and I paid $16 for nothing.
I'm just curious, did the previous owner forget that she unlocked the phone or did the GPE ruu do something to unlock it?
Hello, I bought this phone on ebay, but I had not seen that the latter is blocked on the operator EE UK
Do you know how to unblock this phone knowing that I have unlocked the bootloader, and install a rom stock, and that it keeps blocking?
Sorry for the translation, but it's Google
Go on eBay for a unlock code very cheap
Apparently the codes do not work with this phone, it takes another method
On sorry mate don't know, update us when you find a way.
Contact ee they have to unlock it by consumer law protection even if you didn't buy it from them
ravi_gandhi said:
Contact ee they have to unlock it by consumer law protection even if you didn't buy it from them
Click to expand...
Click to collapse
Is this true? anyone managed to successfully get them to do this? My understanding is even though you are not the original owner, because the handset is so new, they wont unlock till at least 6 months later.
6 months is differed ownership only for people in contract with them, and you own the phone so yeah the 6 months doesn't apply to you, if you contact them just say i bought the phone without contract. Also you can fill in a form on their website and request a unlock for a fee of £8.99
If you're from the UK take it to your local EE shop should unlock it for you, By law they can't refuse don't know if they charge or not but shouldn't be more then £10
Don't know how it would work overseas :crying:
EE
same here
called EE , refuse to unlock b4 6 months
doesnt matter if u r on contract or PAYG
no solution around?
ac-milan said:
same here
called EE , refuse to unlock b4 6 months
doesnt matter if u r on contract or PAYG
no solution around?
Click to expand...
Click to collapse
Have you not tried using the dePixel8 method and reflashing the stock EU ROM?
vkh2k1 said:
Have you not tried using the dePixel8 method and reflashing the stock EU ROM?
Click to expand...
Click to collapse
You are confusing bootloader lock with carrier SIM lock. Unlocking the bootloader and flashing any ROM will have no effect on carrier SIM lock.
cam30era said:
You are confusing bootloader lock with carrier SIM lock. Unlocking the bootloader and flashing any ROM will have no effect on carrier SIM lock.
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Click to collapse
Oh! what a pain that is then! Wonder if the software updates have to be pushed by EE as well !
vkh2k1 said:
Oh! what a pain that is then! Wonder if the software updates have to be pushed by EE as well !
Click to expand...
Click to collapse
No, Google.
Google control the unlock too. It now works like Apple's remote unlocks. So this allows them to update the EE models same as the others whilst maintain control of the sim lock for EE. EE have to request the IMEI of the device has its Sim Lock flag unlocked and then Google push the unlock to the device. It's why there is no way of generating a third party unlock code
Sent from my Pixel using Tapatalk
If that's the case then Google can go to h..l. I've bought a Pixel XL from EE mainly because there was none available elswhere. Nobody told me it was locked. Now I want to use it on other networks and absolutely can't unlock it. Not until 6 month's have passed.
After owning Samsung devices for 2 years in a row I thought it would be refreshing to use a pixel and buy one but Google just fu...d it up for me and others.
I'm selling this device and Google can forget about me as a customer.
Robi-K said:
If that's the case then Google can go to h..l. I've bought a Pixel XL from EE mainly because there was none available elswhere. Nobody told me it was locked. Now I want to use it on other networks and absolutely can't unlock it. Not until 6 month's have passed.
After owning Samsung devices for 2 years in a row I thought it would be refreshing to use a pixel and buy one but Google just fu...d it up for me and others.
I'm selling this device and Google can forget about me as a customer.
Click to expand...
Click to collapse
Whilst Google are responsible for pushing the unlock at EE's request, that is only because if the exclusive deal EE negotiated.
EE are by far the most strict mobile network in the UK when it comes to unlocking devices on their network and the most customer unfriendly.
Had any of us known that before we purchased these Pixels that turned out to be on EE then I am sure we would not have bought them.
However the fault here is both ours for not researching more before purchase (in my case the reseller essentially missold me) and moreover the fault of EE (for being the biggest ****fest carrier). Google are the lesser at fault here.
Sent from my Pixel using Tapatalk
i can unlock google pixel ee block if u have bootloader unlocked or u havent updated to 7.1.1 who pached the unlocking depixel method.
warrior26ro said:
i can unlock google pixel ee block if u have bootloader unlocked or u havent updated to 7.1.1 who pached the unlocking depixel method.
Click to expand...
Click to collapse
Is there any way to downgrade back to 7.1.1 for this method? I stupidly ordered one from eBay not realising about the unlock so now I'm going to be stuck with it for a while if not
there is no method to unlock bootloader for 7.1.1 at this moment but im sure will be very soon.
Hi all, I am back in the UK (British Citizen) and decided to buy a Google Pixel XL which I done so 25 hours ago (yesterday). I am heading back to Australia on Friday 17th and I will be using my new Pixel phone in Oz on another network. I paid 690GBP for the phone yesterday, plus new SIM and credit and was advised if it's locked they would unlock it online for around 8GBP. Of course, as I paid full price for the phone, I wholly own the phone to do whatever I please to do with it. So I have called EE and advised that I am travelling to Australia for a length of time and will need to purchase a local SIM in Australia to use whilst there. They advise me that they will not unlock the phone until 6 months after the purchase date, which of course is absurd.
It looks like I will be returning the phone first thing tomorrow morning and buying the same phone again from PC world or similar. Unless anyone can advise a way around this before then which I doubt is possible, having read the posts here in this thread. I updated to 7.1.1 as soon as the phone said it was available. The great thing about UK consumer rights, law is that we are protected to allow us to return goods to the place of purchase for a full refund.
Completely absurd!
dieselboy said:
Hi all, I am back in the UK (British Citizen) and decided to buy a Google Pixel XL which I done so 25 hours ago (yesterday). I am heading back to Australia on Friday 17th and I will be using my new Pixel phone in Oz on another network. I paid 690GBP for the phone yesterday, plus new SIM and credit and was advised if it's locked they would unlock it online for around 8GBP. Of course, as I paid full price for the phone, I wholly own the phone to do whatever I please to do with it. So I have called EE and advised that I am travelling to Australia for a length of time and will need to purchase a local SIM in Australia to use whilst there. They advise me that they will not unlock the phone until 6 months after the purchase date, which of course is absurd.
It looks like I will be returning the phone first thing tomorrow morning and buying the same phone again from PC world or similar. Unless anyone can advise a way around this before then which I doubt is possible, having read the posts here in this thread. I updated to 7.1.1 as soon as the phone said it was available. The great thing about UK consumer rights, law is that we are protected to allow us to return goods to the place of purchase for a full refund.
Completely absurd!
Click to expand...
Click to collapse
Do EE sell them on pre-pay ?
They only sell them on contract. It's in their terms and conditions that they will only unlock a contract phone after its 6 months old.
Even if you bought the phone off someone else, it just means they sold you a phone that was originally a contract / upgrade.
If you bought it from a shop as NEW and unlocked or labelled as EE PAYG, take it back as the phone simply can not be PAYG on EE.
However if when you bought it and it was labeled as locked to EE then it is up to the store if they will take it back. You don't have an automatic right for a 'change of mind', you would have to prove you were missold.
Many of us have made the mistake ... Sadly
If they do accept the return, take it and buy an unlocked model from Carphone warehouse or PC World/Curry's. Good luck.
Sent from my Pixel using Tapatalk
For most of you this info will be redundant, however, if you are one of the odd people who may still find a deal on Ebay or swappa for an AT&T locked fire phone and want to buy it, please be advised that AT&T will not give you the unlock code because: "The device is no longer supported by the manufacturer and we cannot obtain an unlock code." and they tell you to contact the manufacturer. Then if you try to contact Amazon they will tell you that only AT&T can unlock the phone and they send you back to them and you can spend a good part of one week between the two companies and at the end you will likely have to go to a phone repair shop and pay them $$$ to unlock it for you or purchase a code online.
So be warned, don't buy a sim-locked amazon fire phone unless you are willing to stay with AT&T forever.
This isn't true. At least not for me, I unlocked mine today via ATT request site and had it in least then 10 minutes.
https://www.att.com/deviceunlock/
maxinfo said:
This isn't true. At least not for me, I unlocked mine today via ATT request site and had it in least then 10 minutes.
https://www.att.com/deviceunlock/
Click to expand...
Click to collapse
I also couldn't get an unlock code from AT&T a few months back. After multiple calls to both AT&T and Amazon, what I found out was that Fire phones were sold through multiple third-party companies other than Amazon and AT&T. AT&T is willing to provide unlock code if the phone was directly bought from AT&T but if an AT&T branded phone was bought from a third-party (like mine), they were not allowed to give out unlock codes. Your phone was probably originally sold by AT&T directly and this is why you were able to get the unlock code. In my case I even tried unlock services on eBay but they also refunded my money saying they can't get the code. Recently, I bought another Fire phone on eBay for $20 (which was sold for parts but was almost new, nothing wrong with it) but it turned out it was locked to AT&T, and I was unable to get it unlocked so just been using it as a media player.
I also wouldn't recommend anyone intending to use the phone on carriers other than AT&T to not buy the locked version because more than likely you will not be able to get it unlocked (this is why AT&T locked Fire phones on eBay are considerably cheaper than the unlocked versions).
Mine was bought from some eBay reseller 2 years ago to get something for upgrading prime for another year.
I suddenly needed to use it as a backup up phone for a short bit and tested the site above and it worked fine.
I believe you that ATT won't bother with some phones. Just sharing my experience. I would steer anyone away from buying a Fire Phone without any bootloader unlock.
However, if you're like me and have one then might as well plug the IMEI in on the ATT form and see what happens.
Somebody knows a fix for fire phone? Mine is stucked at black amazon logo, can't reach fire logo, reboots continously and can t get into recovery. I am from Romania and i bought fire phone 1 year ago(i have 2 year warranty), so i send it in warranty and they said that my phone have touchscreen broken and liquid sign near usb charging port. I claimed the reseller to consumer protection. I want to say that my phone looks like a new one, and they lie about borken touchscreen and liquid sign. Btw, i can't fix this phone, pc doesn;t recognize fire phone. Fire os 4.6.6.1 all stock. Knows somebody a fix,please...?
maxinfo said:
This isn't true. At least not for me, I unlocked mine today via ATT request site and had it in least then 10 minutes.
https://www.att.com/deviceunlock/
Click to expand...
Click to collapse
@Android# is right. If the AT&T branded phone is originally purchased from any outlet other than AT&T then they don't have the unlock code to give you. In your case the original owner had probably got it from AT&T directly and that is why you could get the unlock code from their website.
Somehow amazon offloaded at&t branded phones onto third party vendors without giving them the unlock codes, and now if you are in the unfortunate position of owning one of those phones no one can give you the unlock could. The people who sell you the codes on ebay likely have an insider at AT&T to obtain the codes and as I said AT&T doesn't have those codes. So the only entity in the world who has those codes is amazon, which is being an a$$ and not giving you the code. I don't understand why they are doing this.
Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
Click to expand...
Click to collapse
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
Click to expand...
Click to collapse
No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
Click to expand...
Click to collapse
Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk
Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!
You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.
RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Click to expand...
Click to collapse
This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap
Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
Click to expand...
Click to collapse
Thinking the OP is talking about carrier unlock.
Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.
20degrees said:
Thinking the OP is talking about carrier unlock.
Click to expand...
Click to collapse
Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off
I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks
I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
Click to expand...
Click to collapse
There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs
OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.
Hi everybody. I bought a very strange HTC 10 at ebay. Could you please help me to understand the phone's history? the photos of the IMEI/Serial and Download Mode ara attached:
1) After checking IMEI and Serial Number I can see the next:
Source: https://imei24.com/warranty_info/HTC/
Customer Description T-MOBILE USA
Country USA
Lock status locked
Warranty start 2016/05/09
Warranty end 2017/08/09
So the phone is old/renewed. Or at least was bought in the USA at 2016 - like T-Mobile phone.
2) After checking info in the Download Mode I can see the date "January 2, 2018". What is it? The date of selling? Or just the date, when the phone was first turned on?
3) In the download mode I can see the CID "htc _pmewl" and "OS - 3.16.617.2". They mean, that the phone is unlocked. But IMEI shows that it's T-Mobile phone. How to explain this?
galaktiker said:
Hi everybody. I bought a very strange HTC 10 at ebay. Could you please help me to understand the phone's history? the photos of the IMEI/Serial and Download Mode ara attached:
1) After checking IMEI and Serial Number I can see the next:
Source: https://imei24.com/warranty_info/HTC/
Customer Description T-MOBILE USA
Country USA
Lock status locked
Warranty start 2016/05/09
Warranty end 2017/08/09
So the phone is old/renewed. Or at least was bought in the USA at 2016 - like T-Mobile phone.
2) After checking info in the Download Mode I can see the date "January 2, 2018". What is it? The date of selling? Or just the date, when the phone was first turned on?
3) In the download mode I can see the CID "htc _pmewl" and "OS - 3.16.617.2". They mean, that the phone is unlocked. But IMEI shows that it's T-Mobile phone. How to explain this?
Click to expand...
Click to collapse
Regarding your third question, it means the phone software was modified to turn it into Unlocked. Most likely it was a T-Mobile device, and the seller changed the cid to Unlocked and installed that software to it. Do you have s-off? It should tell you in download mode.
Tarima said:
Regarding your third question, it means the phone software was modified to turn it into Unlocked. Most likely it was a T-Mobile device, and the seller changed the cid to Unlocked and installed that software to it. Do you have s-off? It should tell you in download mode.
Click to expand...
Click to collapse
I did have S-On when the phone is arrived. But then I manually unlocked the bootloader (with htcdev website) and got S-Off (via sunshine). May be you know what does the date "Jan 2 2018, 18:22:58" mean? Is it the date when the seller change the cid of the phone?
galaktiker said:
I did have S-On when the phone is arrived. But then I manually unlocked the bootloader (with htcdev website) and got S-Off (via sunshine). May be you know what does the date "Jan 2 2018, 18:22:58" mean? Is it the date when the seller change the cid of the phone?
Click to expand...
Click to collapse
I'm fairly sure that date is when the software build was made. I have the same date on mine (U.S Unlocked)
Tarima said:
I'm fairly sure that date is when the software build was made. I have the same date on mine (U.S Unlocked)
Click to expand...
Click to collapse
Thanks, now I see. Are you familiar with T-Mobile practice of selling subsidized smartphones (for example "subscribe for 1 year tariff and get a smartphone for just 70 USD")? After that it's very easy to unlock them and to sell at ebay as normal ones.
galaktiker said:
Thanks, now I see. Are you familiar with T-Mobile practice of selling subsidized smartphones (for example "subscribe for 1 year tariff and get a smartphone for just 70 USD")? After that it's very easy to unlock them and to sell at ebay as normal ones.
Click to expand...
Click to collapse
Yeah I used to buy only subsidized phones in the past, but the long contracts were annoying so with the 10, I bought it outright and I'm loving the freedom of not being tied down to a single carrier for a year or two.
Tarima said:
Yeah I used to buy only subsidized phones in the past, but the long contracts were annoying so with the 10, I bought it outright and I'm loving the freedom of not being tied down to a single carrier for a year or two.
Click to expand...
Click to collapse
But those people, who sell new subsidized phones at ebay.com are obviously not tied by their carrier. So there's a method to buy a subsidized phone (or a lot of subsidized phones) and immediately say goodbye to the carrier
galaktiker said:
But those people, who sell new subsidized phones at ebay.com are obviously not tied by their carrier. So there's a method to buy a subsidized phone (or a lot of subsidized phones) and immediately say goodbye to the carrier
Click to expand...
Click to collapse
I believe most of those people are buying used/refurbished/firesale phones and modifying the software to make it look like it's a brand new Unlocked one. I've seen countless threads around here with people asking about a 10 they've bought on ebay and which has conflicting software version numbers. Tons of them have been Sprint (CDMA) variants being sold as Unlocked, and I'm assuming they're either refurbished or they were originally purchased when Sprint was liquidating their 10 stocks at a low price.
I bought a HTC 10 "Unlocked" in Camellia Red from eBay that was apparently factory sealed. It came in shrink wrapped packaging in what looked like the factory box. Upon closer inspection, the box had spelling mistakes and accessories that didn't ship with the 10, for example, a 1AMP wall charger and earphones from the M8. The phone is genuine but the bootloader was unlocked and the setup wizard had already been completed, minus a Google account