Develop Bugs

Rooting Service Agreement

I haven't seen anything like this in any of the threads that I have read, so I thought I might post a copy of this. I have had quite a few friends and relatives ask me to root their phone. The problem is that that this voids warranties and can violate agreements. Though I have done this service for "friends and family", you never know what people may do when they get mad about things. So I made a contract that is for Rooting someones phone for them. I tried to keep it one page long... I didn't want to scare anyone.
Let me know what you guys think about this. I don't know if I am just a little to paranoid, but I would hate for someone to claim that I owe them money for fees, or a new phone or anything like that.

sirajperson said:
I haven't seen anything like this in any of the threads that I have read, so I thought I might post a copy of this. I have had quite a few friends and relatives ask me to root their phone. The problem is that that this voids warranties and can violate agreements. Though I have done this service for "friends and family", you never know what people may do when they get mad about things. So I made a contract that is for Rooting someones phone for them. I tried to keep it one page long... I didn't want to scare anyone.
Let me know what you guys think about this. I don't know if I am just a little to paranoid, but I would hate for someone to claim that I owe them money for fees, or a new phone or anything like that.
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Awesome idea. I just wouldn't have post this here. Maybe general or Q&A.
Sent from my PC36100 using XDA App

I think when you unroot the phone you have nothing to worry about.
Sent from my PC36100 using XDA App

Unnecessary. If you flash back to stock before getting work done, it doesn't matter. I have exchanged two rooted phones in store, and had inger replaced by htc, without flashing back to stock.
Sent from my PC36100 using Tapatalk

This might make me sound like a jackass because I'm not sure if this will affect the warranty of your device, but isn't it legal to now root/jailbreak your phone?

Legal, yes. But HTC (and Apple) still don't like it, and void your warranty when you do it. That is legal because the warranty had such a condition in it when both parties agreed to it.
Sent from my HTC Evo 4G using the XDA App

Oh I see, thank you very much for clearing that up for me

[Tutorial] How to purposefully "brick" your Nexus

Scroll down to get to the Tutorial ---- This method WILL cause your phone to go through bootloops or not boot!
If you like the tutorial or think it may be helpful in some weird way, thank me!
So I had a problem with my nexus yesterday and couldnt unroot, relock, or go back to stock.
Since i had no way of getting my charger to connect or even come up on the computer, i needed to make my phone look as stock as possible to try and replace it
I basically had to make my phone look like it was "Bricked"
I still had a good battery charge and everything but the charging port was working. I simply rebooted into CWM and interrupted a fresh rom install.
"I don't know what happened. My charger hasnt been charging and i woke up to a dead phone this morning. I just replaced my extended battery with the stock one, and now all i get is this google logo. Please verizon rep, Help me!"
What i got out of this?
A free replacement of my phone and a free charger.
MOD EDIT

Good job commiting fraud
Sent from my Galaxy Nexus using xda premium

flyerwire said:
Good job commiting fraud
Sent from my Galaxy Nexus using xda premium
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This.
Sent from my Galaxy Nexus using xda premium

And then sharing it on xda.

I wouldn't say that it was a fraud. His phone was broken and I don't think it had anything to do with root. Anyways this will not brick your phone, you could just aswell wipe everything and then reboot without flashing a rom.

Cause we, over here at XDA, have NEVER committed any type of crime! This is CRIMINAL!!!! LOL

io53 said:
I wouldn't say that it was a fraud. His phone was broken and I don't think it had anything to do with root. Anyways this will not brick your phone, you could just aswell wipe everything and then reboot without flashing a rom.
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THIS^^^^^^
shojus said:
Cause we, over here at XDA, have NEVER committed any type of crime! This is CRIMINAL!!!! LOL
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AND THIS^^^^^
Fraud? Chargers are always a problem... and he was nice enough to get me a replacement.
As far as the phone, If i had a way of restoring it back to stock settings, i Totally would have done that for them. It really wasnt a problem with rooting, but a piece of hardware.
In fact, if it wasnt for the broken charger port, i would have no reason for needing to take it back... but Isn't that always our excuse? It is for me
But thanks for all your feedbacks! Dont you love XDA?

And people wonder why cell phones are so expensive.
Sent from my Nexus in Texas.

You evil, evil person

I don't think that's fraud. He had a phone that is defective and should be covered under warranty except he rooted it and vzw considers that voiding the warranty which is bull. We should be able to do whatever we want to our phones software short of bricking them. If we can't restore that's on us. But when something physically breaks and it is not the result of rooting or romming, then they should honor the warranty.

io53 said:
I wouldn't say that it was a fraud. His phone was broken and I don't think it had anything to do with root. Anyways this will not brick your phone, you could just aswell wipe everything and then reboot without flashing a rom.
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It's still fraud lol being ignorant of it doesn't mean it's not.
When you root and rom your phone you accept that you've now broken your warranty. This means if anything goes wrong, it's now all on you. He tricked Verizon into thinking his phone was untouched...making it fraudulent.
Can we call for a ban, plz?
---------- Post added at 04:09 PM ---------- Previous post was at 04:08 PM ----------
Synopsis: Just because you *THINK* something should be a different way doesn't mean it's acceptable to lie to people to make it seem true. Just because you believe rooting and installing a rom shouldn't break the warranty doesn't make it acceptable to lie to them.
The cliche "Two wrongs don't make a right" is acceptable here.

still not an excuse considering the bootloader can be relocked and software can be flashed back to 100% stock

I stand on OP side in this.. yes, you invalidate your warrenty when modding your phone, but this was a serious hardware issue and had nothing to do with rom-ing and therefor hardware warrenty should still be valid but verizon would probably not have replaced it if they found traces of software tempering.. don't get me wrong, i'm not FOR frauds in any kind. But this was a faulty device even before modding it.
Sent from my X10i using xda premium

So we don't advocate posting ways to "brick" your phone to get it replaced. Technically this would be fraud, whether or not the device had some major hardware flaw is irrelevant, still fraud. Thread closed anymore posts on ways to intentionally "brick" your device may lead to an infraction. Thanks for your cooperation.
Sent from my HTC Evo 3D using xda premium

Rediculously noob question: Will I be able to use my $7.99 t-mo warranty if I root?

I really want to root my phone because I don't like touchwiz at all. However, I recently dropped my One S in a pool and I'm scared of doing that to my S3. Can I use my tmobile full warranty if I mess up my phone? If not, are there any good warranties that cover rooted phones?
This is my first post so I don't know if I'm doing it right.
Thanks in advance guys.

Warranty is toast, you better going to a launcher like apex, nova, go launcher, it replaces your stock theme with sense, iphone (icrap) miui, asop, basically almost anything
Sent from my HTC EVO 3D X515m using xda premium

You could use it if you flash back to stock or if you mess it up so bad it wont turn back on
Sent from my SGH-T999 using xda app-developers app

flashallthetime said:
Warranty is toast, you better going to a launcher like apex, nova, go launcher, it replaces your stock theme with sense, iphone (icrap) miui, asop, basically almost anything
Sent from my HTC EVO 3D X515m using xda premium
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how do the people at t-mo verify that its rooted? does it like go into their system or something?

If its damaged enough that it won't turn on, how will they find out? If it does turn on, then Odin back to stock, how will they find out?

stevessvt said:
If its damaged enough that it won't turn on, how will they find out? If it does turn on, then Odin back to stock, how will they find out?
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yeah, im wondering if they can tell if its rooted in their system. do you know how they tell if its rooted?

If its damaged enough to need replacing, but you feel as though it may still be in good enough shape for them to find out, maybe it needs to meet a harsher fate. Like being introduced to your car tire.

stevessvt said:
If its damaged enough to need replacing, but you feel as though it may still be in good enough shape for them to find out, maybe it needs to meet a harsher fate. Like being introduced to your car tire.
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very interesting idea... do you think it will actually work?

Juat root. If you need to replace it you can flash a stock odin..
Also idk that they check for that.. I sent a gs2 back rooted with no problem
Sent from my SGH-T999 using Tapatalk 2

stevessvt said:
If its damaged enough to need replacing, but you feel as though it may still be in good enough shape for them to find out, maybe it needs to meet a harsher fate. Like being introduced to your car tire.
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lmfao that's funny..
dude just root and flash away.. if u need to return it just odin back to stock and use triangle away to reset your flash counter to 0, done.

I highly doubt that they will not warranty you. All you have to say is your phone is acting up and you've tried everything. Like resetting the phone and etc... Eventually they will send you out a replacement phone. Just make sure you revert back to stock. Oh and unroot it if possible.
Sent from my SGH-T999 using xda premium

I know people always say "your warranty is now void" when rooting but I've never had that actually be the case. I've had 2-3 rooted phones replaced on the spot in T-Mobile stores due to hardware defects. I even told one rep it was rooted and he still replaced it then and there. My Nexus One was rooted and I had it replaced by Assurion after breaking the screen and paying my $100 deductible.
And like others said, worst case you can just flash it back to stock via Odin.
I say root it. But I will warn you, you will get completely addicted to flashing new ROMs. I promise.

How does T-Mobile find out? T-Mobile isn't the provider of your insurance, Asurion is. How does Asurion find out? They don't, Sammy does. Odin counter unless you reset it after a stock flash and root. I've said too much.
Sent from my Samsung Galaxy SIII

I returned my old Samsung Vibrant for a hardware defect about a year back (it was rooted), they never found out. Then again, I did ODIN back to stock just to be safe.
Basically, if its working enough for them to find out, then you can probably flash it back to stock yourself. If it isn't, well hell, they probably aren't going to bother finding out what's wrong with it...
And from what i've heard, they really don't even check these phones out. They just replace whatever is wrong with them, and flash it back to stock themselves.

I had to do a 14 day exchange to get this one. I just flashed a stock Rom.
Triangle away works now: resets the flash counter.
Flash away
Sent from my SGH-T999 using xda premium

I returned a HTC Sensation that was rooted. It was DOA and wouldn't turn on. Warranty sent me a new one and a box for the old one. Never heard from them so they probably just recycled it.

I had to replace my last phone (vibrant) twice under the 7.99 warranty due to small hardware failures (no gps lock on stock, accelerometer broke), and both times I just ODIN'd back to stock and sent it back. Never had an issue.
I did test after going back to stock that the issue still happened, just to confirm it wasn't root or a custom rom-only.

Frankly getting tired of people asking if it's ok to commit insurance fraud to root their phone.
People like that cost us all money in the long run
Sent from the current Heavy Weight Champ GALAXY SIII

ingenious247 said:
Frankly getting tired of people asking if it's ok to commit insurance fraud to root their phone.
People like that cost us all money in the long run
Sent from the current Heavy Weight Champ GALAXY SIII
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Blah blah blah... I'd bet money that if you hard brick your phone by accident, or find other hardware defects, you'll be going straight to the T-Mobile store. No matter what you say on the internet.

sn0warmy said:
Blah blah blah... I'd bet money that if you hard brick your phone by accident, or find other hardware defects, you'll be going straight to the T-Mobile store. No matter what you say on the internet.
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First of all, if I find Hardware defects, that is not insurance fraud so maybe you want to rethink your statement. And going to the T-Mobile store to return under warranty for a hardware defect is not filing an insurance claim.
Secondly, if I brick my phone on accident, that's my dumb fault. Which btw, I have never done, ever. And I've been rooting/flashing for years.
That's my point. Don't come to xda looking to start rooting/flashing and not know what you're doing just because you have insurance fraud as a 'safety net' for idiocy.
People who promote that kind of crap are just as bad as the people who actually do it.

Rooted Galaxy Nexus. Repaired NO Warranty problems!! No unroot needed?

So i've been spending a couple of hours over a couples of days trying to unroot en relock my phone.
I had some USB problems and Charging issue's So i wanted to return it in stock..
But Like I said my USB didnt work so I decided to take my losses and just return it, rooted with Superuser installed.
after Explaining my situation the Tech Guy from my Carrier Tells me...
O you have rooted your Phone. Well that might be a problem with the insurance... unless you got a Nexus Device.
I was like what do you mean.
well with all Nexus Devices you are allowed to root your phone...
So i was wondering , who knew about this?

What carrier? This is definitely not the company line from any carrier I know.

Probably just doing so nice customer service. If I was the tech guy id repair it for free since most people always root it anyway. Plus its kind of encouraged anyway.
Sent from my Galaxy Nexus using xda app-developers app

Wow man lucky
Sent from my Galaxy Nexus using xda app-developers app

I was in Sprint yesterday asking them about the newest radio for the JB build (I was having issues with a backup I made and having old radios preventing me from getting the JB OTA update). Anyways, the guy asked why I would need to know about the radios and I played dumb as to why I wasnt updating. My phone was relocked and unrooted but he picked up on it and said he wouldnt even touch the phone to give me help as modding the phone voids warranty. I was able to figure out on my own and fix it but they were pretty strict on the rules.

You're lucky man!! I asked in a shop and they said that I'll lose warranty. What carrier??

poda13 said:
I was in Sprint yesterday asking them about the newest radio for the JB build (I was having issues with a backup I made and having old radios preventing me from getting the JB OTA update). Anyways, the guy asked why I would need to know about the radios and I played dumb as to why I wasnt updating. My phone was relocked and unrooted but he picked up on it and said he wouldnt even touch the phone to give me help as modding the phone voids warranty. I was able to figure out on my own and fix it but they were pretty strict on the rules.
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Not true, rooting is discouraged but is not grounds for denial of warranty.

petemills8 said:
Not true, rooting is discouraged but is not grounds for denial of warranty.
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You can still have a valid warranty if you are rooted, but it depends for what you a claiming damages. If your power button stops working, that has nothing to do with root, they will just repair the button or give you a new model. However, if you call up your carrier and say something about your phone not turning on, then they might deny you coverage if they find out your phone was rooted/flashed

Quasimoto27 said:
You can still have a valid warranty if you are rooted, but it depends for what you a claiming damages. If your power button stops working, that has nothing to do with root, they will just repair the button or give you a new model. However, if you call up your carrier and say something about your phone not turning on, then they might deny you coverage if they find out your phone was rooted/flashed
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Reread what you posted, your first sentence and last sentence kinda contradict each other. Also, all I am talking about is rooting, not hardware failures, not water damage.
You should read the pdf I posted, they cannot deny you warranty just for rooting. Individuals may give you problems because they do not know Sprint's own policies, but if you escalate you should eventually find someone who knows what's what.

Oops I had it mixed up thanks for clarifying. Hardware problems can be fixed rooted as long as they don't check. If its something root related then no. Always best to return to stock everything and if you can reset flash counter.
Sent from my Galaxy Nexus using Tapatalk 2

Last year when I bought my Galaxy SII, I forget what I was asking the guy at the T-Mobile store but he suggested I root it (planned on it anyway), he rooted all his phones, and I shouldn't have any problems if I have to return it but if I do to just go back to stock first.

Stability

Hi, I really wanted to flash one of the exciting Roms available, but was concerned about and device hardware failure rate. I have an Amaze from the day it came out and had a custom rom since then and have had 0 problems. I just want to be confident as I am afraid of warranty issues since I love this phone now. Any info or advice would be greatly appreciated. Thanks!
Sent from my SM-N900T using xda app-developers app

napajs13 said:
Hi, I really wanted to flash one of the exciting Roms available, but was concerned about and device hardware failure rate. I have an Amaze from the day it came out and had a custom rom since then and have had 0 problems. I just want to be confident as I am afraid of warranty issues since I love this phone now. Any info or advice would be greatly appreciated. Thanks!
Sent from my SM-N900T using xda app-developers app
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Some poster claiming to be Samsung employee said they all get extra insurance from T-Mo Asurion (spelling??), since they won't bother checking the Knox flag, which will be tripped during flashing, but you would need to reflash to stock, before warranty exchange. So in case phone goes belly up, you pay $0 (no damage), to $175 (damage/lost) and probably get refurbished replacement. In general, most electronics either fail soon after purchase, or last at least couple yrs and I'm not aware of any major issues so far either with Note 3 or Note 2 for that matter. I would think there is much bigger chance you'll brick it flashing ROM's, than genuine failure. Also things most likely to fail like battery, charging/USB port (had that on cheap Chinese tablet withing 1st month) are inexpensive and easy to fix DIY.

Thanks for the reply. I agree with you that a brick or hardware failure would happen first. Well, I guess I will flash a rom with confidence!
Sent from my SM-N900T using xda app-developers app