[Q] Old emails redownloaded - why??!! - Desire HD Q&A, Help & Troubleshooting

About 750 emails from the past 3 weeks suddenly reappeared not just on the DHD but also on my other computers (they were presumably reloaded from the server). That included valid emails as well as spam emails. This is a business email account and it is downloaded by 3 other PCs as well as on the DHD so it's a considerable amount of work to identify the duplicates and delete them.
This has never happened before but has happened twice since I bought the DHD a month or so ago so, although I don't know for sure, I think it was the DHD that caused the problem.
The re-downloaded emails included both deleted and undeleted emails so it (presumably) is nothing to do with the "Delete off server" check box. That is now checked.
I want to know what is causing this peculiar action so that I can avoid it in the future. I haven't found this problem by searching the forum but, if it is there, please give me a link. Any ideas?
Thanks, Brian
(PS deleted from the General forum so reposted here)

Bump
Anyone got any ideas? Thanks.
B

Related

Problem setting up exchange server in Activesync

I am wondering if anyone would have an idea why i am getting this error message - something like: "cannot DL contacts to phone, not enough memory. close some programs and try again" - when i try to sync to my outlook info from my company's exchange server thru activesync.
I am pretty sure i have all the server info correct because i had it wrong before and it wasn't getting this far as to TRY and DL the info. Now it connects and tries but it is stopping before it gets any. I know it actually is seeing my info b/c it says which specific contact it stopped on. This is a pretty fresh phone with plenty of storage memory and nothing running in the background to prompt this type of error message.
Any ideas?
try syncing 1 info store at a time... just do email, get that to sync then add another.
the contacts are the problem. email, calendar, and tasks all sync (separately). it's the contacts that cause the error and snag the full sync.
so then, you have trial and error
create another contacts folder and move half of them into it and see if the half remaining will sync
odds are you have a corrupt contact and it is "screwing the pooch" as it were
Very good advice!
It was very odd to be doing this, because the contacts causing the problem appeared to be clean, but there were maybe 10 contacts that kept snagging the process. One by one I pulled them out of the contacts folder and finally, SUCCESS!
To me, a strange occurrence, but your helpful advice taught me a nice lesson on problem solving (that i am almost embarrassed I did not think to do on my own). This phone is my mom's new work phone and I have a feeling even her IT support at work might have left her high and dry without a solution, so I am grateful and I know she is grateful. Thank you Radimus
No problem... I am one of my company's IT support staff and I am certain that most of my staff would have done nothing to troubleshoot the problem either.
I had a similar problem a few weeks ago where one of my calendar objects was corrupt and would crash my google calendar sync.
I'm glad that you resolved the situation and I'm certain that you'd have eventualy resolved it on your own anyway... This site is filled with exceedingly clever people... most of the lusers would be in AOL forums

gmail help???

Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
Click to expand...
Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
Click to expand...
Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
Click to expand...
Click to collapse
I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.

Apps won't download

After successfully downloading a number of apps, I have found that I have a huge queue of apps which are listed as "starting downloading." Some of them date back more than a week. My phone is right on top of wifi hotspot, so I don't think the problem can be the connection.
Might I have inadvertently touched something or changed a setting that prevents the Desire from downloading?
Many thanks,
Joe
apps won't download
or is it possible I've filled all the app space?
Ive just cured my problem and it might be the same cause. have you recently changed your @googlemail to an @gmail account? if so this stops google talk from signing in and therefore stopping any downloads, i changed my email back to @googlemail and google talk signed in and voila i can download apps again.
That is the problem! I hadn't changed the account on my Desire, but I had done it on my Googlemail account. When I changed it back, the desire started downloading again.
Does this mean I have to change both the Desire and ordinary Gmail accouts at the same time?
Can someone who has changed the desire from googlemail to gmail answer?
Many thanks!
Joe
Hey, glad it worked out. As far as i know the only way to use @gmail is to factory reset the phone, somehting im not prepared to do, afterall ive been telling people to use @gmail for years an i'v allways got my mail so im gonna stick with @googlemail and keep telling people its @gmail
I am having the same issue,
... and just found at, that the market appl wont start downloading while I am on wifi. When I switch to mobile network, the downloads are started within a minute. Give a try, and please provide a feedback here whether this helps.

Email Program Keeps Marking Emails as Read

I searched and didn't find anything, so sorry if this has been discussed already. I've got my work emails going to my phone, and the setting is to not mark emails as read when downloaded to phone, but it still does just that. As soon as the emails are showing up on my phone, they are marked read on my server, which marks them read on all other devices/PCs. This is starting to become a problem at work because I'm missing important emails that come in when I don't see them on my phone. They are marked read on the server even when I don't open them on the phone, just the fact that they are delivered to my phone marks them as read online. Does anyone else have this issue or know of a solution?

Recover google password

Hey buddies, I'm looking for some help
Basically I changed the pass of my main Google account one week ago being sure that my browser saved it like I always do but it didn't happen.
I forgot it (prob I'm missing some words) and I can't retrieve it because Google is a ***** one, I tried many times to recover it fullfilling all the camps but I can't complete the recovery mail one since the mail that i I linked with the acc is expired somehow
So I'm looking for a way to recover the pass directly from the phone since I'm still logged in there, I tried with sniffing packets within my wifi but I got nothing and with looking for some database but nothing again
Any ideas or software that can help me out?

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