[Q] Pin Code Problems - Desire HD Q&A, Help & Troubleshooting

Hi all this is my first post to XDA
I have a fully rooted DHD and was running Android Revolution HD 2.0.5, one day the battery decided to die, when i plugged it in and went to enter my pin code it wouldn't accept it. It said that it was incorrect, the only option i thought of was restoring to stock using recovery. I then upgraded to Android Revolution HD 2.0.7 and the same thing happened the next time it died
If anyone has any experience with this problem I would be thankful if you could help me out as i love the Revolution roms

A locked SIM card is your problem, not the phone or ROM.
Call your network operator and ask for a PUK code, or if they have an online service log-in, go to your account and see if it tells you there (I can do this with T-Mobile UK for example).

Sorry I should have stated in the main post that its not the SIM card as i entered it about 10 or so times, a SIM card locks after 3 wrong attempts. Its just the pin code security on the phone instead of a pattern lock.

Ah... dunno how to fix that one as I use the pattern lock which when you get wrong asks you to sign in with your Google details. I'm surprised you don't get the same option.
Hopefully someone will appear with a solution for you!

Related

Understanding how network/sim lock works need help

Hello,
I just bought a new desire from an auction site like ebay, seller saying it is locked to Vodafone; I bought it since I have a sim card from Vodafone Romania and assumed stupidly that will work.
The phone seems to be from Vodafone Malta. I am saying this since there is a desktop shortcut on the phone desktop leading to the Vodafone website in Malta.
I called Vodafone in Romania and they provided the PUK code for my SIM card, but it didnt do the trick.
I got a code from one of the sites mentioned by many and it didnt work.
Then I went ahead and rooted the phone...got the gold card created, etc etc and in the end installed a new ROM (version 3.1 from MoDaCo). Even now the phone is still locked, hence I believe is something that I do not understand in terms of how phones can be locked by various operators.
Would really appreciate if somebody can help me understand how is this working?
As options, should I use a different baseband then, etc? I am a bit lost since I thought that if I am flashing the phone and install a new "neverlocked" ROM version then it will be fine. Or maybe try to flash the Vodafone UK original RUU file and then try again with the IMEI based codes as it seems like there are people getting unlocked for Vodafone in UK?
My current system looks like this:
- firmware: 2.1-update1
- baseband: 32.36.0028U_4.06.00.02_2
- kernel: 2.6.29-bravo-mck-r1
- build: 1.21.MCR.2
- software: MoDaCo custom ROM r3.1
Any clue on what is triggering the network/sim lock out of those elements? or nothing to do with this approach? What is the "part" of my phone that needs to unlock the sim card and connect to the network (maybe I can change that so it is able to connect to Vodafone Romania at least)
Thanks!
As far as I am aware the Network lock is independent of the firmware and as such this will have no effect on the lock status. The only way to unlock phones is with either the official code or a vulnerability in the firmware (as discovered in the iphone).
I have unlocked a load of iphones but when it came to the old motorola v50 I had to pay £5 to http://www.fonefunshop.co.uk/ for the code. I can only say that their codes worked for me and that there are many scam sites out there when it comes to unlocking, so maybe the first ones you tried for a code were not genuine.
Hope this helps
James
What happen though if one doesnt know what is the network that the phone is locked to? I was let's say lucky to assume that it is Vodafone Malta as there was this link on the phone's desktop.
Actually my question is more around how to unlock the phone with little or no dependency on the network where the phone is locked.
I red some articles that in some cases there is a big play for the baseband as this can "dictate" the way the phone is connecting to the network, however I am just starting to look into that and it might take some time, hence more opinions are very much welcomed.
Thanks!
If I was you I would try flashing the roms as posted earlier but if you can wait then I would email HTC with the IMEI and ask who it is locked too.
Thanks so much for the suggestion with contacting HTC for telling me where is it locked...not sure if they would know this based on the IMEI, but will give it a try for sure. The thing is that I already flashed the ROM and it is still locked, or maybe I missed your point on flashing the ROMs.
No I think you are right that the flashing wont help with a lock problem but HTC Should know who they locked their phones too. I could be wrong but I think HTC do all the programming pre shipment. If anyone knows different I am happy to be corrected?
Coming back with HTC's reply to my question about where is the phone locked (provided my IMEI)
Here is the answer:
"Dear Mr.Popescu, Thank you for contacting HTC. Kindly note that your device is not SIM locked and is not network branded. Your device is manufactured for Czech Republic and is HTC branded. S/N:HT05XPL08419 IMEI:xxxxxxxx. If you have any other inquiries, don’t hesitate to contact us again."
Funny part is that my phone looks to be branded by Vodafone Malta (just the soft not something on the case) as I mentioned about the Voda link leading to Malta's website and they mentioned that the phone left HTC without a lock and to the Czech Republic.
Anybody heard about gsm operators that are locking the phones themselves in HTC's case? If they know how to lock them, maybe someone knows how they do that and becomes easier to unlock?
Thanks for the help,
Sorin.
The IMEI could be blacklisted. You can check at this site: http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset
Dunno how to see the IMEI on HTC phones though.. does anyone know?
Sent from my HTC Desire using XDA App
Tried that link and the message is that there is no lock (reported by somebody so that the carrier goes ahead and blocks the IMEI)
Hi again mate. I am impressed HTC answered so promptly thats great news they gave too. Just so we can all be clear on the type of lock you are experiencing can you tell us or better still photograph the screen and show / tell us the lock wording. Word for word mate including all punctuation if not posting photo.
Hey, here is the sequence:
The following happens when I turn on the phone with my Vodafone Romania sim card in it:
- I am requested for the PIN code, I enter that and then move on as the PIN is accepted
- Message saying "Unlocking SIM card...", takes about 1-2 seconds
- Message on the screen: "Network locked"
- I "drag" on the screen and get to enter the code
- Keyboard is up now and message changed into "SIM Network unlock PIN"
That's all, then the code that I got from gsmliberty.net, providing my IMEI and the fact that the phone is locked to Vodafone in Malta, is not working hence here I am on the forum
found this for you mate
http://androidforums.com/all-things-root-hero/119257-huge-problem-sim-network-unlock-pin.html
I know it mentions orange but perhaps its the same problem
Will definitely try to reflash with different baseband versions just to see what happens; however dont think that it will do the trick as I was reading in multiple places about the radio problem specific to Orange phones only. Of course you never know, problem is that I cant try it now as I am travelling and dont have the required info with me, but will do that over the weekend when I am back home.
Anyways, thanks a ton for the suggestions and everything, still open for more though
Hi, new info on the situation.
Came back home and flashed various older radio versions going down as much as 32.26.00.24U_4.04.00.03_2.
Same problem with the network being locked and the IMEI based code that I got not working either.
I also got in touch with Vodafone Malta asking if they can provide some help. The answer back was that they are willing to unlock the network for 50 EUR. However, even though I said yes to it, they dont want to tell me what is the procedure; they just mentioned that I should give my credit card details by e-mail and then they will tell me how to do it. I double checked about not going to some service location or sending the phone over, etc and they said that it is not the case, bu then again I am not ok to send over my cc details just like that and asked for an account where I could send the money; they replied that they will come back with that.
Well, this paragraph is just for your fun regarding the way Vodafone Malta is considering this option...cc details over e-mail...these guys are joking
Anyways, back to the issue at hand, any other suggestions about getting past the network lock if the operator changed the "normal" codes available on IMEI based providers across the web? How to override this?
Thanks!
Hi, back to square 1. After providing the IMEI to Vodafone Malta to get my phone unlocked, they replied back that the phone is not locked by them; so the whole thing with having the Vodafone Malta link on the desktop didnt mean a thing apparently.
I continued on the path laid out by HTC directly (they said that they shipped the phone to the Czech Rep.). I have a friend that has a Vodafone Czech sim card and tried it now, but it doesnt work either, so the phone is not locked under Vodafone Czech Rep either.
Any suggestion on how to proceed? Now I am very lost as I dont even know where the bloody phone is locked, as in under what network...
Thanks!
I have the same problem
i bought my phone at Montenegro T-Mobile,
asked the HTC for information about the phone giving them IMEI
the answer was exactly as yours
Tried to flash, downgrade, still have "SIM network unlock PIN"
Any suggestions
Haven't you tried asking the seller wich Vodafone is locked to?
Android on HTC Pro 2
Hi all,
i buy a htc touch pro 2 from USA var. T-Mobile.I install android on it and everything work's great until :
1.without sim on it, when I try to connect on my wireless network the phone close.When I start it "Gen.Y DualBOOT" not work.I reinstal "Gen.Y DualBOOT" same problem.Can tell me somebody what is the problem?
2.with card on it doesn't recognize the pin number and say's "sim card is locked".What can be?
Now I am in a romanian network (cosmote).
Thank you!
ok popepope, but why you insist on malta and on vodafone?????
your device mabe have a costum rom installed before you buy it. and from there you see vodafone link and malta, but like htc said that phone it's locked in czek, but it's not nedeed to be on vodafone. can be other network...

Network unlock problem

Hi, yesterday I recieved a used HTC Desire that was supposed to be unlocked but when I turned it up and go through the info asking part it asked me for a sim network unlock pin which of course I didnt had so I asked the guy who selled it to me if he could send me the unlock code he got to unlock it and he sent it to me. But to my surprise when I restarted the phone and put the code succesfully, the phone had signal but the sim card on the status bar had an excalmation mark over it, also it doesnt show any carrier name and when I put find mobile networks it says error while searching for networks and nothing else.
Actually the phone has cyanogenMod 6.0.0 installed

[Q] [Need Help] DHD A9191 Vodaphone UK

My cousin gift to me a DHD A9191 by Vodaphone UK:
- First, I insert my SIM card then turn on the phone.
- After boot, the phone verify a new SIM card then is's ask for unlock code.
- I don't know what is unlock code, then I type some numbers, then is's ask more about password. I don't know about that again then I turn it off.
- After searched on Google, some body tell me that should factory reset to clear password. I did it.
- Then, it really clear password as I want, but the real trouble come...
- The phone can not verify the SIM card anymore, always say that: "No sim card on the phone" both way I inserted or not the SIM card.
- Then, I ask for Google again and I come here in the AAHK topic for root, unlock, ...etc
- I done as well, everything is okay, but is's still like before, can not verify the sim card. Phone network always disabled.
- I was not give up, I try more by recover a new rom CM7... nothing else!
- More, I flash it to stock with RUU rom 1.3... nothing else too.
- Then I try my last by "One click Radio S-OFF", done but nothing else too...
So now, I don't know how must I do to let it work ....
Please teach me some thing, thank you so much.
Sorry about my bad english. Have a good day,
nhatkhang17 said:
My cousin gift to me a DHD A9191 by Vodaphone UK:
- First, I insert my SIM card then turn on the phone.
- After boot, the phone verify a new SIM card then is's ask for unlock code.
- I don't know what is unlock code, then I type some numbers, then is's ask more about password. I don't know about that again then I turn it off.
- After searched on Google, some body tell me that should factory reset to clear password. I did it.
- Then, it really clear password as I want, but the real trouble come...
- The phone can not verify the SIM card anymore, always say that: "No sim card on the phone" both way I inserted or not the SIM card.
- Then, I ask for Google again and I come here in the AAHK topic for root, unlock, ...etc
- I done as well, everything is okay, but is's still like before, can not verify the sim card. Phone network always disabled.
- I was not give up, I try more by recover a new rom CM7... nothing else!
- More, I flash it to stock with RUU rom 1.3... nothing else too.
- Then I try my last by "One click Radio S-OFF", done but nothing else too...
So now, I don't know how must I do to let it work ....
Please teach me some thing, thank you so much.
Sorry about my bad english. Have a good day,
Click to expand...
Click to collapse
nhatkhang17, that means that the phone is sim lock. Even if you used the Hack Kit (that leaves you sim unlock) that doesn't work with every carrier in the world. Some carriers have code locked sims and then you won't be able to use any sim.
If you try many times using incorrect codes, then the phone will be blocked and you will need to buy an usb unlock code.
Stop flashing everything at arm length or you will mess your phone...flashing a different rom or returning to stock won't change that. If you don't have signal then put the sim cover on..
So I can't do anything for it? So sad...
I did search on Google and they said that XTC clip tool can unlock sim, can it resolve my trouble?
Try this site...I bought the code to unlock my inspire from them and I know that they sell that tool, so just ask them...
www.cellunlocker.net
Sent from my Inspire 4G using XDA

Major issue LG optmius 2x p990

Hello i am having an issue with UNLOCKING my optmius 2x from fido. i just bought it and decided to unlock it, so i went out and found the most well know site i could to buy a code and made SURE everything matched up and it all did and still DOES Now my problem is as follows-
I entered the nck code first the phone quickley rebooted and i threw a new rogers sim into the phone but i got no bars and the phone told me there was not network then switched to no sim.
Then i put a bell sim card into the phone with the same response nothing.. so i went and put the rest of the codes into the phone and they all gave me network unlock request unsuccessful and same with the nck one now as well.. and i do not know if it said that it work the first time as it was just a quick flash
Now i have been geting help from people down in the optmius 2x section of the fourms they told me i should revert to stock 2.2 and i did with the SAME RESULTS! i also tryed an ics rom and i could not even get to the sim screen.
Can any one help me on this problem? i am looking to use my phone and i am not able to at this time
The phone is now rooted and runing ics
let me know how i can fix this
Thanks in advance!
So over 300 people have never seen this before anyone one know of a way to see if the phone is unlocked WITH OUT putting in a diff sim card like a terminal command or somthing? also is there another way of unlocking the phone via softweare?
also here is a video of the problem http://www.veoh.com/watch/v33213769CCkKgRTz

[Q] [SOLVED] Sim lock or sim card problem ?

Hi !
I just started to play with a Wildfire S sim locked by Orange (Cid : ORANG202).
I unlocked it (but it's still S-ON) and flashed successfully several custom roms (Marvellous CM10, CyanogenMod 10.1, AceOne 2.2).
Then I installed a Free Mobile's sim card. The phone only asked me for the sim card code pin, it was accepted, it but I had no network at all. Note that this sim card works in another phone.
I thought it was a simlock problem, that's why I asked Orange for the unlock code, they gave it to me but ...
My problem now is that the phone NEVER asked me for a network unlock code. I have no network. Some roms display a red cross on the sim card icon on the top bar.
Does someone know what's going wrong ?
I finally got it working after flashing nearly stock rom. The phone finally asked me for a network unlock code !
Thank you for your help guys :silly:

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